Programme Director - Hertfordshire Contract start 1st of June 2026 1000 per day Inside IR35 - paid via an umbrella Hybrid working A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for the successful delivery of the organisation's portfolio of projects and programmes, setting standards and best practice for project and programme managers, ensuring that strategic initiatives are executed effectively, on time, within budget, and to defined quality standards. The role provides leadership and direction across all delivery teams, shaping delivery strategy, driving execution excellence, and ensuring outcomes realise intended business benefits. The role influences senior stakeholders and aligns delivery activity with organisational priorities. This role requires excellent leadership qualities, who is strategic, proactive, and highly experienced technology leader with a strong track record in delivering complex programmes and projects, and the confidence to engage effectively with senior stakeholders. Key Responsibilities: Delivery Leadership and Execution Lead the end-to-end delivery of all projects and programmes across the organisation. Ensure delivery outcomes align with strategic objectives and business priorities. Establish clear accountability for delivery across programme and project managers. Drive a culture of ownership, pace, and high performance across delivery teams. Programme and Project Oversight: Oversee planning, mobilisation, and execution of major programmes and projects. Ensure robust management of scope, schedule, cost, quality, and benefits. Monitor delivery performance and intervene where required to address delays. Manage interdependencies across programmes. Delivery Strategy: Ensure the organisation adopts appropriate delivery approaches (e.g., Agile, waterfall, hybrid). Align delivery structures to strategic objectives. Continuously optimise delivery practices to improve speed, quality, and predictability. Stakeholder Engagement and Leadership: Act as the senior escalation point for delivery issues, risks, and decisions. Build strong relationships with executive stakeholders, business leaders and change sponsors. Provide clear and confident reporting on delivery progress, risks, and outcomes. Influence decision-making to resolve conflicts, prioritise work, and allocate resources effectively. Resource and Capacity Management: Ensure effective allocation and utilisation of delivery resources across programmes and projects. Balance demand and capacity, resolving conflicts and constraints. Work with resource managers to ensure availability of skilled resources. Support development of workforce plans to support future delivery demand. Risk, Issue, and Dependency Management: Ensure proactive identification and management of delivery risks and issues. Oversee mitigation strategies and ensure timely resolution of blockers. Manage cross-programme dependencies and organisational impacts. Escalate critical risks to executive leadership with clear recommendations. Benefits Realisation Ensure programmes and projects are structured to deliver measurable business outcomes. Track and monitor benefits realisation throughout and beyond delivery. Hold delivery teams and business stakeholders accountable for achieving benefits. Ensure alignment between delivery outputs and strategic value creation. Continuous Improvement and Delivery Capability: Drive continuous improvement in delivery performance, tools, and practices. Establish a high-performing delivery community with shared standards and best practice. Coach and develop programme and project managers to enhance capability. Promote a culture of learning, accountability, and delivery excellence. Key Skills & Experience: Significant experience leading large-scale programmes and project portfolios. Proven track record of delivering complex, cross-functional strategic change initiatives. Proven experience in leading and developing high-performing, cross-functional project & programme teams. Strong experience in stakeholder engagement at executive level. Demonstrated ability to drive delivery performance and accountability. Leads the identification, planning, and coordination of programmes to deliver strategic objectives. Ensures alignment between programme outcomes and organisational goals. Strong track record in managing risks, dependencies, and stakeholder engagement at a strategic level. Comfortable in delivering complex information to senior stakeholders clearly and effectively. Extensive knowledge of budgeting & forecasting activities across project and programme portfolios. Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Experienced in using project and programme management tools (e.g. MS Project, Azure DevOps) to track delivery, plan resources and manage budgets. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
May 16, 2026
Contractor
Programme Director - Hertfordshire Contract start 1st of June 2026 1000 per day Inside IR35 - paid via an umbrella Hybrid working A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for the successful delivery of the organisation's portfolio of projects and programmes, setting standards and best practice for project and programme managers, ensuring that strategic initiatives are executed effectively, on time, within budget, and to defined quality standards. The role provides leadership and direction across all delivery teams, shaping delivery strategy, driving execution excellence, and ensuring outcomes realise intended business benefits. The role influences senior stakeholders and aligns delivery activity with organisational priorities. This role requires excellent leadership qualities, who is strategic, proactive, and highly experienced technology leader with a strong track record in delivering complex programmes and projects, and the confidence to engage effectively with senior stakeholders. Key Responsibilities: Delivery Leadership and Execution Lead the end-to-end delivery of all projects and programmes across the organisation. Ensure delivery outcomes align with strategic objectives and business priorities. Establish clear accountability for delivery across programme and project managers. Drive a culture of ownership, pace, and high performance across delivery teams. Programme and Project Oversight: Oversee planning, mobilisation, and execution of major programmes and projects. Ensure robust management of scope, schedule, cost, quality, and benefits. Monitor delivery performance and intervene where required to address delays. Manage interdependencies across programmes. Delivery Strategy: Ensure the organisation adopts appropriate delivery approaches (e.g., Agile, waterfall, hybrid). Align delivery structures to strategic objectives. Continuously optimise delivery practices to improve speed, quality, and predictability. Stakeholder Engagement and Leadership: Act as the senior escalation point for delivery issues, risks, and decisions. Build strong relationships with executive stakeholders, business leaders and change sponsors. Provide clear and confident reporting on delivery progress, risks, and outcomes. Influence decision-making to resolve conflicts, prioritise work, and allocate resources effectively. Resource and Capacity Management: Ensure effective allocation and utilisation of delivery resources across programmes and projects. Balance demand and capacity, resolving conflicts and constraints. Work with resource managers to ensure availability of skilled resources. Support development of workforce plans to support future delivery demand. Risk, Issue, and Dependency Management: Ensure proactive identification and management of delivery risks and issues. Oversee mitigation strategies and ensure timely resolution of blockers. Manage cross-programme dependencies and organisational impacts. Escalate critical risks to executive leadership with clear recommendations. Benefits Realisation Ensure programmes and projects are structured to deliver measurable business outcomes. Track and monitor benefits realisation throughout and beyond delivery. Hold delivery teams and business stakeholders accountable for achieving benefits. Ensure alignment between delivery outputs and strategic value creation. Continuous Improvement and Delivery Capability: Drive continuous improvement in delivery performance, tools, and practices. Establish a high-performing delivery community with shared standards and best practice. Coach and develop programme and project managers to enhance capability. Promote a culture of learning, accountability, and delivery excellence. Key Skills & Experience: Significant experience leading large-scale programmes and project portfolios. Proven track record of delivering complex, cross-functional strategic change initiatives. Proven experience in leading and developing high-performing, cross-functional project & programme teams. Strong experience in stakeholder engagement at executive level. Demonstrated ability to drive delivery performance and accountability. Leads the identification, planning, and coordination of programmes to deliver strategic objectives. Ensures alignment between programme outcomes and organisational goals. Strong track record in managing risks, dependencies, and stakeholder engagement at a strategic level. Comfortable in delivering complex information to senior stakeholders clearly and effectively. Extensive knowledge of budgeting & forecasting activities across project and programme portfolios. Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Experienced in using project and programme management tools (e.g. MS Project, Azure DevOps) to track delivery, plan resources and manage budgets. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
2nd Line Security Analyst Bath Hybrid working - 2-3 days a week Competitive + Progression into Leadership + A Healthy Training and Development Budget + 25 Days Annual Leave + Bank Holidays + Matched Pension (5-9%) + Hybrid Working Excellent opportunity for a 2nd Line Security Analyst / EUC Security Analyst or similar to join a company offering a career path into leadership, a great benefits package, and a very healthy training and development budget. This company are a market-leading global engineering business going through an exciting period of change and growth. As part of this, they are continuing to invest heavily in their Cyber Security teams globally, making this a great opportunity to join a business where you can make a real impact and progress your career. In this role you will serve as a key escalation point for the 1st Line team, supporting the identification, containment, and remediation of threats across the End User Compute estate. You will investigate issues such as malware, phishing, unauthorised access, and endpoint vulnerabilities, while working closely with wider security and infrastructure teams to support patching, remediation, and secure device configuration. The ideal candidate will have experience in a similar security or EUC-focused support role, with knowledge of endpoint vulnerability remediation, patch management, and Microsoft-based environments. Candidates with exposure to tools such as Intune, SCCM, Qualys, Entra ID, Microsoft Defender, Microsoft 365, and Active Directory will be of particular interest. Any experience supporting Cyber Essentials Plus, ISO 27001, or similar security standards would also be beneficial. This is a fantastic opportunity to join a business offering a very healthy training and development budget, an excellent benefits package, and progression all the way up to Global Team Leadership. The Role: 2nd Line Security Analyst / EUC Security Analyst position Incident response, containment, and remediation across endpoint environments Work closely with 1st and 3rd line teams to resolve and escalate security issues where needed Hybrid working - 2-3 days a week onsite The Person: Experience within a similar security, EUC, or 2nd line support position Good understanding of endpoint security, remediation, and Microsoft environments Exposure to tools such as Intune, SCCM, Qualys, Entra ID, Defender, Microsoft 365, and Active Directory Looking for progression and commutable to Bath Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 16, 2026
Full time
2nd Line Security Analyst Bath Hybrid working - 2-3 days a week Competitive + Progression into Leadership + A Healthy Training and Development Budget + 25 Days Annual Leave + Bank Holidays + Matched Pension (5-9%) + Hybrid Working Excellent opportunity for a 2nd Line Security Analyst / EUC Security Analyst or similar to join a company offering a career path into leadership, a great benefits package, and a very healthy training and development budget. This company are a market-leading global engineering business going through an exciting period of change and growth. As part of this, they are continuing to invest heavily in their Cyber Security teams globally, making this a great opportunity to join a business where you can make a real impact and progress your career. In this role you will serve as a key escalation point for the 1st Line team, supporting the identification, containment, and remediation of threats across the End User Compute estate. You will investigate issues such as malware, phishing, unauthorised access, and endpoint vulnerabilities, while working closely with wider security and infrastructure teams to support patching, remediation, and secure device configuration. The ideal candidate will have experience in a similar security or EUC-focused support role, with knowledge of endpoint vulnerability remediation, patch management, and Microsoft-based environments. Candidates with exposure to tools such as Intune, SCCM, Qualys, Entra ID, Microsoft Defender, Microsoft 365, and Active Directory will be of particular interest. Any experience supporting Cyber Essentials Plus, ISO 27001, or similar security standards would also be beneficial. This is a fantastic opportunity to join a business offering a very healthy training and development budget, an excellent benefits package, and progression all the way up to Global Team Leadership. The Role: 2nd Line Security Analyst / EUC Security Analyst position Incident response, containment, and remediation across endpoint environments Work closely with 1st and 3rd line teams to resolve and escalate security issues where needed Hybrid working - 2-3 days a week onsite The Person: Experience within a similar security, EUC, or 2nd line support position Good understanding of endpoint security, remediation, and Microsoft environments Exposure to tools such as Intune, SCCM, Qualys, Entra ID, Defender, Microsoft 365, and Active Directory Looking for progression and commutable to Bath Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
JOB: 2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support Engineer to join their close-knit team. This is a hands-on role supporting a wide range of SME clients, with a strong emphasis on Microsoft 365 environments, cloud-first infrastructure, and proactive support delivery. You ll act as a key escalation point from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation point for 1st line engineers, troubleshooting more complex issues Support and administer Microsoft 365 environments including: Exchange Online SharePoint Online Teams Azure AD / Entra ID Manage and resolve tickets through to completion within agreed SLAs Perform user administration (onboarding, offboarding, permissions, licensing) Assist with M365 migrations, tenant builds, and ongoing optimisation Work on security best practices (MFA, conditional access, basic compliance) Troubleshoot networking issues (DNS, DHCP, VPN, connectivity) Maintain clear documentation and contribute to knowledge base articles Deliver excellent customer service in line with a personable, client-first MSP approach Skills & Experience required for the role of 2nd Line Support Engineer 2 4 years experience in an MSP or IT support environment Strong hands-on experience with Microsoft 365 administration Good understanding of: Windows 11 and Windows Server Active Directory & Azure AD Networking fundamentals (TCP/IP, DNS, DHCP) Experience with Intune / MDM is highly desirable Exposure to backup solutions, antivirus, and endpoint security tools Familiarity with ticketing systems and SLA-driven environments Excellent troubleshooting and communication skills Desirable Microsoft certifications (MS-900, AZ-900, MS-102 etc.) but not essential with plenty of hands on experience or self learning/interest Experience with SharePoint migrations or Teams deployments Support Intune / endpoint management and device configuration Basic exposure to Azure infrastructure Previous experience supporting multiple external clients What s on Offer • Join a modern, growing MSP with a strong reputation for service • Exposure to a wide variety of technologies and client environments • Friendly, collaborative culture with real progression opportunities for the right person who will help us to grow Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
May 16, 2026
Full time
JOB: 2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support Engineer to join their close-knit team. This is a hands-on role supporting a wide range of SME clients, with a strong emphasis on Microsoft 365 environments, cloud-first infrastructure, and proactive support delivery. You ll act as a key escalation point from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation point for 1st line engineers, troubleshooting more complex issues Support and administer Microsoft 365 environments including: Exchange Online SharePoint Online Teams Azure AD / Entra ID Manage and resolve tickets through to completion within agreed SLAs Perform user administration (onboarding, offboarding, permissions, licensing) Assist with M365 migrations, tenant builds, and ongoing optimisation Work on security best practices (MFA, conditional access, basic compliance) Troubleshoot networking issues (DNS, DHCP, VPN, connectivity) Maintain clear documentation and contribute to knowledge base articles Deliver excellent customer service in line with a personable, client-first MSP approach Skills & Experience required for the role of 2nd Line Support Engineer 2 4 years experience in an MSP or IT support environment Strong hands-on experience with Microsoft 365 administration Good understanding of: Windows 11 and Windows Server Active Directory & Azure AD Networking fundamentals (TCP/IP, DNS, DHCP) Experience with Intune / MDM is highly desirable Exposure to backup solutions, antivirus, and endpoint security tools Familiarity with ticketing systems and SLA-driven environments Excellent troubleshooting and communication skills Desirable Microsoft certifications (MS-900, AZ-900, MS-102 etc.) but not essential with plenty of hands on experience or self learning/interest Experience with SharePoint migrations or Teams deployments Support Intune / endpoint management and device configuration Basic exposure to Azure infrastructure Previous experience supporting multiple external clients What s on Offer • Join a modern, growing MSP with a strong reputation for service • Exposure to a wide variety of technologies and client environments • Friendly, collaborative culture with real progression opportunities for the right person who will help us to grow Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.
May 16, 2026
Full time
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Stress Engineers - all levels (Engineer, Senior, Lead) Cwmbran - Safran Seats Hybrid - 3 days on site Skills: Static Simulation, Hand Calculations, Certification, Altair, Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, Nastran, SimSolid, MotionSolve, Linear, Non-Linear, Dynamic, Multi-Body, FEA, Finite Element, Structural, FEM, MBD, Part21 Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Stress team across all levels from Stress Engineers, through Senior Stress Engineers to Lead Engineers at our Cwmbran site in South Wales. Your Role By joining the Stress Engineering team at Safran Seats you will be joining at team with real, fast paced development, for both you and the products and projects you will be working on. Unlike some roles across Aerospace, at Safran Seats you will see your designs and projects become reality as the project lifecycle of First and Business Class aircraft seating is constantly developed and refreshed. This is because we work directly with the Airlines to bring cutting edge, state of the art aircraft interiors to life. You will be using your Engineering core skills daily, from hand calculations to building and running FEA models of design iterations to prove and certify these impressive products. As we have roles at multiple levels don't be put off if you don't tick every box, for Senior and Lead roles we would be looking for Dynamic simulation skills but if you just have experience in Static simulation we still have roles for you. What You'll Bring Essential Engineering qualifications which provide you with the knowledge to work from 1st Principals The ability to hand calculate and work through concepts FEA experience with linear/non-linear implicit FE analysis and/or multi-body dynamic analysis and/or non-linear explicit FE analysis Experience with Solvers and other software packages like; Altair Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, MSC Nastran, SimSolid, MotionSolve Analysing structures made with high performance steels, corrosion resistant steels, aluminium and/or composite materials of both monolithic and sandwich panel construction. Desirable Knowledge of working to industry standards and codes. Knowledge of Part 25 (EASA/FAA) and Boeing / Airbus specifications. Knowledge of ACs, ARPs and Aerospace Standards. Knowledge of Aerospace Material Standards and Material or component test standards and post-processing methods (e.g. ASTMs and B-Basis calculations) Project Management experience Ability to programme VBA, Python or similar language
May 15, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Stress Engineers - all levels (Engineer, Senior, Lead) Cwmbran - Safran Seats Hybrid - 3 days on site Skills: Static Simulation, Hand Calculations, Certification, Altair, Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, Nastran, SimSolid, MotionSolve, Linear, Non-Linear, Dynamic, Multi-Body, FEA, Finite Element, Structural, FEM, MBD, Part21 Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Stress team across all levels from Stress Engineers, through Senior Stress Engineers to Lead Engineers at our Cwmbran site in South Wales. Your Role By joining the Stress Engineering team at Safran Seats you will be joining at team with real, fast paced development, for both you and the products and projects you will be working on. Unlike some roles across Aerospace, at Safran Seats you will see your designs and projects become reality as the project lifecycle of First and Business Class aircraft seating is constantly developed and refreshed. This is because we work directly with the Airlines to bring cutting edge, state of the art aircraft interiors to life. You will be using your Engineering core skills daily, from hand calculations to building and running FEA models of design iterations to prove and certify these impressive products. As we have roles at multiple levels don't be put off if you don't tick every box, for Senior and Lead roles we would be looking for Dynamic simulation skills but if you just have experience in Static simulation we still have roles for you. What You'll Bring Essential Engineering qualifications which provide you with the knowledge to work from 1st Principals The ability to hand calculate and work through concepts FEA experience with linear/non-linear implicit FE analysis and/or multi-body dynamic analysis and/or non-linear explicit FE analysis Experience with Solvers and other software packages like; Altair Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, MSC Nastran, SimSolid, MotionSolve Analysing structures made with high performance steels, corrosion resistant steels, aluminium and/or composite materials of both monolithic and sandwich panel construction. Desirable Knowledge of working to industry standards and codes. Knowledge of Part 25 (EASA/FAA) and Boeing / Airbus specifications. Knowledge of ACs, ARPs and Aerospace Standards. Knowledge of Aerospace Material Standards and Material or component test standards and post-processing methods (e.g. ASTMs and B-Basis calculations) Project Management experience Ability to programme VBA, Python or similar language
Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. Technical Operations provide high level level technical support to UK business customers. As a team of experienced engineers, we are responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting services as the technological world continues to evolve. Here are some of the technologies a successful candidate can expect to provide support for: Public Cloud management including Microsoft Azure and AWS Veeam, ASR and associated backup technologies VMWare support and provisioning Windows server management Linux server management Active Directory and Group Policy Microsoft Exchange Let's cover some of the duties and responsibilities of an engineer in the Technical Operations Team: Effective troubleshooting of live complex customer issues ranging from high priority business-critical faults, to requests for information regarding their solution Managing incidents by providing quality customer updates as per Claranet's SLAs, whilst maintaining detailed notes in our Service Now ticketing system Excellent customer service provided via telephone, our customer portal or even in video conference with clients Engagement with additional technical resources outside the team to aid in resolution of incidents, whilst keeping ownership of the customer experience Great working relations with our Service Desk and Service Assurance operational teams, for which we act as an escalation point. The Technical Operations Team frequently engages in delivering training or answering ad-hoc questions from our 1st line teams Keeping up to date with new and exciting technologies and services that make their way into our Support world. As a senior team we are an important part of ensuring that new services are well supported and documented for the consumption of our department Production of documentation to improve our efficiency as a team and wider department in the form of guides, customer solution information, troubleshooting processes and so on Participate in an on call rota to provide out of hours support for critical incidents, in line with business requirements Position Specifications An enthusiastic and dynamic engineer who is excited by the challenges of working in a fast-paced support environment Passionate about providing first class customer support of both core hosted solutions and newly emerging technologies Someone with a relentless appetite for problem-solving and methodical troubleshooting A Team player who can slot into a roster of like-minded individuals Here are some industry-recognised qualifications that are highly desirable for this role: AZ-104 Microsoft Azure Administrator AWS Cloud Practitioner
May 15, 2026
Full time
Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. Technical Operations provide high level level technical support to UK business customers. As a team of experienced engineers, we are responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting services as the technological world continues to evolve. Here are some of the technologies a successful candidate can expect to provide support for: Public Cloud management including Microsoft Azure and AWS Veeam, ASR and associated backup technologies VMWare support and provisioning Windows server management Linux server management Active Directory and Group Policy Microsoft Exchange Let's cover some of the duties and responsibilities of an engineer in the Technical Operations Team: Effective troubleshooting of live complex customer issues ranging from high priority business-critical faults, to requests for information regarding their solution Managing incidents by providing quality customer updates as per Claranet's SLAs, whilst maintaining detailed notes in our Service Now ticketing system Excellent customer service provided via telephone, our customer portal or even in video conference with clients Engagement with additional technical resources outside the team to aid in resolution of incidents, whilst keeping ownership of the customer experience Great working relations with our Service Desk and Service Assurance operational teams, for which we act as an escalation point. The Technical Operations Team frequently engages in delivering training or answering ad-hoc questions from our 1st line teams Keeping up to date with new and exciting technologies and services that make their way into our Support world. As a senior team we are an important part of ensuring that new services are well supported and documented for the consumption of our department Production of documentation to improve our efficiency as a team and wider department in the form of guides, customer solution information, troubleshooting processes and so on Participate in an on call rota to provide out of hours support for critical incidents, in line with business requirements Position Specifications An enthusiastic and dynamic engineer who is excited by the challenges of working in a fast-paced support environment Passionate about providing first class customer support of both core hosted solutions and newly emerging technologies Someone with a relentless appetite for problem-solving and methodical troubleshooting A Team player who can slot into a roster of like-minded individuals Here are some industry-recognised qualifications that are highly desirable for this role: AZ-104 Microsoft Azure Administrator AWS Cloud Practitioner
Our OEM Client based in Gaydon, is searching for a Systems Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Talented individuals with experience of real-world system engineering experience (such as in the automotive, aerospace, defence or rail industry) that would like to shape the way we engineer our products and services in the future. Key Accountabilities and Responsibilities: Develop and maintain systems engineering competence in the squad. Ensure the requirements authored are robust and meet quality standards by developing the process and methods. Gather end-user (system engineer) needs, wants and concerns. Maintain understanding of system engineering process, regulatory and legislative landscape. Work with business analysts and process experts to develop compliant and efficient processes. Identify key performance indicators and measures for system engineering processes. Work with domain product owners to identify inputs to product roadmaps for delivery of process, methods, tools, training, etc Guide domain product development (process, methods, tools, training, etc.) by supporting factory product owners and developers to understand system engineering principles and practices. Skills Required: Previous experience as a System Engineering practitioner across the whole System Engineering lifecycle (in a complex electrical/electronic, software or mechatronic environment). Previous experience in application of System Engineering tools and techniques in the real world (preferably in the defence, aerospace, rail or automotive industry). Previous experience of influencing business mindset and complex process change. Significant experience of SE toolset for example, IBM DOORS, Rhapsody, Catia Magic, etc Extensive experience of requirements management practices in line with Systems Engineering processes. Real world experience of system engineering process and method development. Knowledge of system modelling, FMA, Cyber security, Functional safety practices. Education Required: Engineering Degree preferably.
May 15, 2026
Contractor
Our OEM Client based in Gaydon, is searching for a Systems Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Talented individuals with experience of real-world system engineering experience (such as in the automotive, aerospace, defence or rail industry) that would like to shape the way we engineer our products and services in the future. Key Accountabilities and Responsibilities: Develop and maintain systems engineering competence in the squad. Ensure the requirements authored are robust and meet quality standards by developing the process and methods. Gather end-user (system engineer) needs, wants and concerns. Maintain understanding of system engineering process, regulatory and legislative landscape. Work with business analysts and process experts to develop compliant and efficient processes. Identify key performance indicators and measures for system engineering processes. Work with domain product owners to identify inputs to product roadmaps for delivery of process, methods, tools, training, etc Guide domain product development (process, methods, tools, training, etc.) by supporting factory product owners and developers to understand system engineering principles and practices. Skills Required: Previous experience as a System Engineering practitioner across the whole System Engineering lifecycle (in a complex electrical/electronic, software or mechatronic environment). Previous experience in application of System Engineering tools and techniques in the real world (preferably in the defence, aerospace, rail or automotive industry). Previous experience of influencing business mindset and complex process change. Significant experience of SE toolset for example, IBM DOORS, Rhapsody, Catia Magic, etc Extensive experience of requirements management practices in line with Systems Engineering processes. Real world experience of system engineering process and method development. Knowledge of system modelling, FMA, Cyber security, Functional safety practices. Education Required: Engineering Degree preferably.
Automation Tester - Data Start date, 1st June - 6 months, scope to extend Inside IR35, 425 P/D Location: 2 days on site per month in Telford (Kit collection in London, Manchester or Bristol) Eligible for SC Automation Test Engineer focused on validating data pipelines and ensuring integrity of data across ETL processes. Key Responsibilities Design and execute automated tests across data pipelines Validate data transformations between source and target systems Build and maintain test frameworks for ETL validation Work closely with data engineers to ensure quality is embedded Support defect identification, root cause analysis, and resolution Experience Required Strong experience in test automation within data / ETL environments Experience validating data pipelines and transformations SQL proficiency for data validation Familiarity with modern test tooling (e.g. Playwright or equivalent) Nice to Have Experience testing Talend-based solutions Exposure to CI/CD pipelines Experience in large-scale or government programmes
May 15, 2026
Contractor
Automation Tester - Data Start date, 1st June - 6 months, scope to extend Inside IR35, 425 P/D Location: 2 days on site per month in Telford (Kit collection in London, Manchester or Bristol) Eligible for SC Automation Test Engineer focused on validating data pipelines and ensuring integrity of data across ETL processes. Key Responsibilities Design and execute automated tests across data pipelines Validate data transformations between source and target systems Build and maintain test frameworks for ETL validation Work closely with data engineers to ensure quality is embedded Support defect identification, root cause analysis, and resolution Experience Required Strong experience in test automation within data / ETL environments Experience validating data pipelines and transformations SQL proficiency for data validation Familiarity with modern test tooling (e.g. Playwright or equivalent) Nice to Have Experience testing Talend-based solutions Exposure to CI/CD pipelines Experience in large-scale or government programmes
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
May 15, 2026
Full time
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
Graduate Support Analyst - Southampton/Hybrid - 24-27.5K We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers. This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration. Key Responsibilities: Provide 1st-3rd line technical support Troubleshoot and resolve customer issues Support software testing and deployments Maintain system documentation and knowledge base articles Assist with project and implementation activities Skills & Experience: Degree in a technical subject (2:1 or above preferred) Strong analytical and communication skills Good knowledge of Microsoft Office Interest in IT infrastructure, databases, and software support Desirable: SQL Server / SQL queries Windows Server & Active Directory Networking, VPN, IIS, or Citrix exposure Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
Graduate Support Analyst - Southampton/Hybrid - 24-27.5K We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers. This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration. Key Responsibilities: Provide 1st-3rd line technical support Troubleshoot and resolve customer issues Support software testing and deployments Maintain system documentation and knowledge base articles Assist with project and implementation activities Skills & Experience: Degree in a technical subject (2:1 or above preferred) Strong analytical and communication skills Good knowledge of Microsoft Office Interest in IT infrastructure, databases, and software support Desirable: SQL Server / SQL queries Windows Server & Active Directory Networking, VPN, IIS, or Citrix exposure Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
IT Field Engineer Home base: Cardiff or Bristol Coverage: Multiple Sites (UK) £35,700 per year + up to 15% annual bonus + ECOS Car 45 hours per week Renault Retail Group is looking for a supportive and proactive IT Field Engineer to join our friendly UK IT team. You ll help keep our technology running smoothly across more than 18 retail locations, working with modern systems, helpful colleagues and a brand that values professionalism and collaboration. What You ll Do You ll play an important role in delivering reliable IT services across our dealerships. Day?to?day, you will: Provide field?based IT support to regional teams and retail locations. Resolve technical issues on?site in a calm, clear and professional manner. Deploy desktops, laptops, telephony and end?user devices for installations, upgrades and routine needs. Create and manage rollout plans with international teams and external suppliers. Document technical workflows, configurations and business processes clearly and accurately. Identify opportunities to improve processes and work with the IT/IS Manager to introduce efficient and compliant solutions. Deliver 1st, 2nd and 3rd line support, escalating complex cases when appropriate. Handle helpdesk tickets, emails and telephone queries. Test hardware, software and configuration changes to ensure stability and minimise disruption. Provide input on emerging technologies, including SD?WAN, next?generation firewalls and cloud connectivity solutions. Support planned maintenance activities, which may occasionally take place outside standard hours. Complete daily system health checks and routine maintenance. Manage IT assets, stock control and equipment lifecycle on site. Field Engineering activities include: Regular travel between multiple retail locations, including short?notice visits. Using strong organisational skills to manage site visits, tasks and changing priorities. Diagnosing and resolving hardware, software and basic network connectivity issues. Supporting site technologies such as printers, POS systems and handheld devices. Following structured change management processes for updates and fixes. Coordinating internal and external resources for IT?related work. Assisting with installation, configuration and maintenance of routers, switches and firewalls. Supporting VPN configuration and connectivity troubleshooting. Carrying out routine network administration under guidance. Working with zoning concepts such as DMZ. Handling LAN and Wi?Fi troubleshooting, including coverage checks and equipment replacement. Managing Wi?Fi technologies at a basic operational level. Producing clear technical documentation, diagrams and procedures. Territory and Travel This role has a defined primary territory, with additional travel requirements across the wider business: Your usual territory will be our dealerships in South Wales (Cardiff and Swansea) and our six premises in Bristol. You will also make reasonably frequent visits to: Our dealerships in Greater London Dealerships in the Home Counties Our dealership in Bolton, Greater Manchester There will also be occasional visits to closely related partner organisations. Because this role involves regular travel across Bristol and South Wales, we are especially interested in candidates who live locally or within easy commuting distance of these areas, as this helps support consistent and efficient site coverage. What We re Looking For We re looking for someone who is organised, customer?focused and comfortable working independently across multiple sites. Skills and experience that will help you succeed include: Previous IT field support or hands?on technical experience. Strong knowledge of Microsoft Office and Microsoft 365. Experience managing vendors and service partners. Experience supporting or coordinating projects. A positive, clear and professional communication style. A structured approach to diagnosing issues and documenting work. A conceptual understanding of networking, including: SD?WAN, MPLS, routing Modern firewall technologies LAN and Wi?Fi environments DMZ zoning Familiarity with structured cabling, tracing, patching and identifying common faults. Desirable: Professional certifications (e.g., CompTIA, CCNA, ITIL) or equivalent experience. Experience working with frameworks such as PCI DSS, ISO 27001 or ITIL v4. Awareness of PCI DSS requirements. Licence Requirement A full UK driving licence is essential, and automatic?only licences are acceptable . Frequent travel between retail locations forms a core part of this role. Hours & Pay £35,700 per year Up to 15% annual bonus A tax?efficient ECOP / ECOS car after one month s service A standard demo car will be provided in the interim if needed (subject to normal BIK) 45 hours per week Generally 8:00am 6:00pm Monday to Friday with one hour for lunch Business mileage reimbursed Accommodation for overnight stays, along with other reasonable business expenses, will be reimbursed when agreed in advance with your line manager. Flexibility required depending on travel times or business needs Occasional on?call or out?of?hours cover may be required, sometimes including weekends or public holidays (typically 2 3 times per year, with potential increases during major projects) A company laptop and company mobile phone will be provided Company Benefits Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme for close family Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme 33 days annual leave including Bank Holidays (option to buy or sell additional days) How to Apply Apply online today and we ll be in touch soon. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
May 15, 2026
Full time
IT Field Engineer Home base: Cardiff or Bristol Coverage: Multiple Sites (UK) £35,700 per year + up to 15% annual bonus + ECOS Car 45 hours per week Renault Retail Group is looking for a supportive and proactive IT Field Engineer to join our friendly UK IT team. You ll help keep our technology running smoothly across more than 18 retail locations, working with modern systems, helpful colleagues and a brand that values professionalism and collaboration. What You ll Do You ll play an important role in delivering reliable IT services across our dealerships. Day?to?day, you will: Provide field?based IT support to regional teams and retail locations. Resolve technical issues on?site in a calm, clear and professional manner. Deploy desktops, laptops, telephony and end?user devices for installations, upgrades and routine needs. Create and manage rollout plans with international teams and external suppliers. Document technical workflows, configurations and business processes clearly and accurately. Identify opportunities to improve processes and work with the IT/IS Manager to introduce efficient and compliant solutions. Deliver 1st, 2nd and 3rd line support, escalating complex cases when appropriate. Handle helpdesk tickets, emails and telephone queries. Test hardware, software and configuration changes to ensure stability and minimise disruption. Provide input on emerging technologies, including SD?WAN, next?generation firewalls and cloud connectivity solutions. Support planned maintenance activities, which may occasionally take place outside standard hours. Complete daily system health checks and routine maintenance. Manage IT assets, stock control and equipment lifecycle on site. Field Engineering activities include: Regular travel between multiple retail locations, including short?notice visits. Using strong organisational skills to manage site visits, tasks and changing priorities. Diagnosing and resolving hardware, software and basic network connectivity issues. Supporting site technologies such as printers, POS systems and handheld devices. Following structured change management processes for updates and fixes. Coordinating internal and external resources for IT?related work. Assisting with installation, configuration and maintenance of routers, switches and firewalls. Supporting VPN configuration and connectivity troubleshooting. Carrying out routine network administration under guidance. Working with zoning concepts such as DMZ. Handling LAN and Wi?Fi troubleshooting, including coverage checks and equipment replacement. Managing Wi?Fi technologies at a basic operational level. Producing clear technical documentation, diagrams and procedures. Territory and Travel This role has a defined primary territory, with additional travel requirements across the wider business: Your usual territory will be our dealerships in South Wales (Cardiff and Swansea) and our six premises in Bristol. You will also make reasonably frequent visits to: Our dealerships in Greater London Dealerships in the Home Counties Our dealership in Bolton, Greater Manchester There will also be occasional visits to closely related partner organisations. Because this role involves regular travel across Bristol and South Wales, we are especially interested in candidates who live locally or within easy commuting distance of these areas, as this helps support consistent and efficient site coverage. What We re Looking For We re looking for someone who is organised, customer?focused and comfortable working independently across multiple sites. Skills and experience that will help you succeed include: Previous IT field support or hands?on technical experience. Strong knowledge of Microsoft Office and Microsoft 365. Experience managing vendors and service partners. Experience supporting or coordinating projects. A positive, clear and professional communication style. A structured approach to diagnosing issues and documenting work. A conceptual understanding of networking, including: SD?WAN, MPLS, routing Modern firewall technologies LAN and Wi?Fi environments DMZ zoning Familiarity with structured cabling, tracing, patching and identifying common faults. Desirable: Professional certifications (e.g., CompTIA, CCNA, ITIL) or equivalent experience. Experience working with frameworks such as PCI DSS, ISO 27001 or ITIL v4. Awareness of PCI DSS requirements. Licence Requirement A full UK driving licence is essential, and automatic?only licences are acceptable . Frequent travel between retail locations forms a core part of this role. Hours & Pay £35,700 per year Up to 15% annual bonus A tax?efficient ECOP / ECOS car after one month s service A standard demo car will be provided in the interim if needed (subject to normal BIK) 45 hours per week Generally 8:00am 6:00pm Monday to Friday with one hour for lunch Business mileage reimbursed Accommodation for overnight stays, along with other reasonable business expenses, will be reimbursed when agreed in advance with your line manager. Flexibility required depending on travel times or business needs Occasional on?call or out?of?hours cover may be required, sometimes including weekends or public holidays (typically 2 3 times per year, with potential increases during major projects) A company laptop and company mobile phone will be provided Company Benefits Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme for close family Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme 33 days annual leave including Bank Holidays (option to buy or sell additional days) How to Apply Apply online today and we ll be in touch soon. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Ernest Gordon Recruitment Limited
Bristol, Gloucestershire
Trainee Recruitment Consultant - Uncapped Commission 28,000 + Commission (1st Year OTE up to 55k) + Full Training + Rapid Progression Bristol City Centre Are you highly motivated to make a long-lasting career in a fast-paced and exciting sales role, where you get out what you put in with unlimited earning potential? Are you looking to join a company that will heavily invest in your career, with uncapped commission rates and second-to-none training and development plans? Are you looking for a role where you will be given all the tools and development to rapidly progress into leadership roles in a short space of time? At Ernest Gordon we pride ourselves on standing out from the crowd and daring to be different. We invest heavily into the training, development, and progression of our staff to ensure we unluck their capabilities and their truest potential. With the opportunity for promotion every few months, managerial positions are on the horizon within the first year of joining us. Established just a few years ago, we have grown astronomically and aim to double our headcount and turnover year on year. We do this by taking on driven and determined people who dare to dream, letting nothing stand in their way on the road to success. Specialising in Engineering, Tech, IT, and Finance, we have 3 sites across the UK and upcoming plans for many more in the next couple of years. We are consistently growing and boast a bustling sales environment, healthy competition between our teams and offices, and of course plenty of support and guidance. As this is still only the beginning, joining now gives you every chance to rapidly progress to senior roles, management, and directorship - if you want it enough. Tailored training, unrivalled commission, structured progression; we truly value our employees to enable their success. No prior experience is needed, just the hunger and sheer will to stop at nothing to succeed. WHAT WE OFFER: Personal development, training and leadership training Unrivalled progression to Director level A place to be daring, a place to be ambitious and a place to become the best version of yourself WHY WE ARE DIFFERENT: Employees come first - to build a business we need great people Pay great commission- we want our employees to benefit and change their life No restrictions on where to do business - complete autonomy and flexibility to work the roles you want, where you want Rapid progression to Director level - to grow we need people who want to progress and have big careers WHO WE WANT: Motivated, driven with big aspirations Results focused and looking for a sales role Likes to have a laugh along the way Recruitment, Consultant, Technical, Engineering, Manager, Principal, Senior, Sales, Account, Bristol, Somerset, Southwest, Trainee, Graduate, Junior, Progression, training. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 15, 2026
Full time
Trainee Recruitment Consultant - Uncapped Commission 28,000 + Commission (1st Year OTE up to 55k) + Full Training + Rapid Progression Bristol City Centre Are you highly motivated to make a long-lasting career in a fast-paced and exciting sales role, where you get out what you put in with unlimited earning potential? Are you looking to join a company that will heavily invest in your career, with uncapped commission rates and second-to-none training and development plans? Are you looking for a role where you will be given all the tools and development to rapidly progress into leadership roles in a short space of time? At Ernest Gordon we pride ourselves on standing out from the crowd and daring to be different. We invest heavily into the training, development, and progression of our staff to ensure we unluck their capabilities and their truest potential. With the opportunity for promotion every few months, managerial positions are on the horizon within the first year of joining us. Established just a few years ago, we have grown astronomically and aim to double our headcount and turnover year on year. We do this by taking on driven and determined people who dare to dream, letting nothing stand in their way on the road to success. Specialising in Engineering, Tech, IT, and Finance, we have 3 sites across the UK and upcoming plans for many more in the next couple of years. We are consistently growing and boast a bustling sales environment, healthy competition between our teams and offices, and of course plenty of support and guidance. As this is still only the beginning, joining now gives you every chance to rapidly progress to senior roles, management, and directorship - if you want it enough. Tailored training, unrivalled commission, structured progression; we truly value our employees to enable their success. No prior experience is needed, just the hunger and sheer will to stop at nothing to succeed. WHAT WE OFFER: Personal development, training and leadership training Unrivalled progression to Director level A place to be daring, a place to be ambitious and a place to become the best version of yourself WHY WE ARE DIFFERENT: Employees come first - to build a business we need great people Pay great commission- we want our employees to benefit and change their life No restrictions on where to do business - complete autonomy and flexibility to work the roles you want, where you want Rapid progression to Director level - to grow we need people who want to progress and have big careers WHO WE WANT: Motivated, driven with big aspirations Results focused and looking for a sales role Likes to have a laugh along the way Recruitment, Consultant, Technical, Engineering, Manager, Principal, Senior, Sales, Account, Bristol, Somerset, Southwest, Trainee, Graduate, Junior, Progression, training. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Grounds Maintenance Team Leader Walsall, WS3 2DL Full time, fixed term until 31st October Main Duties Hands on role assisting the Contract Manager in the effective delivery of the programmed maintenance. Responsible for several operational teams. Taking responsibility for the works on site, including timekeeping, productivity arrangements for breaks, dealing with members of the public, visitors to the site and deliveries. Motivation, support and guidance of the teams, proactively leading by example. Maintaining workforce discipline. To oversee the smooth running of the depot ensuring cleanliness of the depot and yard are of high standard at all times. Operating and ensuring others operate company and hire vehicles, machinery and equipment with care and that daily checks and routine servicing are carried and properly recorded. Being aware of their enhanced duties under the Glendale Health & Safety Policy for the safety of team members on site and for reporting incidents and near misses. To undertake other duties as may be reasonably required by the Contract Manager and Supervisor The Person Ideally the candidate should be qualified in horticulture. A confident person who can display good people management. Adaptable to different working techniques with a strong work ethic. Experienced using a wide variety of small engine machinery. Good IT knowledge Willingness to undertake police accreditation and DBS reference check. Must be able to drive, Ideally have a full, clean driving licence. PA1 & PA6 is essential. Aware of all relevant Health & Safety legislation. Applicants must be reliable and conscientious and will be required to work on their own initiative. What can Glendale offer you? Competitive salary Generous annual leave Employee discount portal Cycle to Work scheme Pension Scheme Career progression, training and development
May 15, 2026
Full time
Grounds Maintenance Team Leader Walsall, WS3 2DL Full time, fixed term until 31st October Main Duties Hands on role assisting the Contract Manager in the effective delivery of the programmed maintenance. Responsible for several operational teams. Taking responsibility for the works on site, including timekeeping, productivity arrangements for breaks, dealing with members of the public, visitors to the site and deliveries. Motivation, support and guidance of the teams, proactively leading by example. Maintaining workforce discipline. To oversee the smooth running of the depot ensuring cleanliness of the depot and yard are of high standard at all times. Operating and ensuring others operate company and hire vehicles, machinery and equipment with care and that daily checks and routine servicing are carried and properly recorded. Being aware of their enhanced duties under the Glendale Health & Safety Policy for the safety of team members on site and for reporting incidents and near misses. To undertake other duties as may be reasonably required by the Contract Manager and Supervisor The Person Ideally the candidate should be qualified in horticulture. A confident person who can display good people management. Adaptable to different working techniques with a strong work ethic. Experienced using a wide variety of small engine machinery. Good IT knowledge Willingness to undertake police accreditation and DBS reference check. Must be able to drive, Ideally have a full, clean driving licence. PA1 & PA6 is essential. Aware of all relevant Health & Safety legislation. Applicants must be reliable and conscientious and will be required to work on their own initiative. What can Glendale offer you? Competitive salary Generous annual leave Employee discount portal Cycle to Work scheme Pension Scheme Career progression, training and development
Gregory Martin International Limited
Rochford, Essex
CNC Miller Salary - up to £35K, plus pension, Health, Life Assurance and other benefits. Working hours: Monday to Thursday 37 hour week Location - Near Southend-on-Sea CNC Miller Programmer, Setter and Operator 3 & 4 axis. Our client has an excellent opportunity for a CNC Miller Programme, Setter, and Operator. You must be experienced in the aerospace engineering sector, working with high tolerance parts. You will be required to program, set, and run a variety of 1st operation machine tools, CNC machines inclusive of mills, additional knowledge of fixed and/or sliding heads desirable, in line with health and safety legislation. Responsible for coordination of programming and setting to point of satisfactory first off and review current product ranges to improve efficiency of manufacture. You should be confident working with Tufnol, and all other metals. You must be able to program, set and run mills including Bridgeport and Haas Mills. You should have experience and strong knowledge of Heidenheim and Fanuc controls and must be able to complete programming to completion of parts. Core Skills/Attributes needed re role of CNC Miller: Strong understanding of aerospace standards. Programme, Set and Run Mills (including HAAS and Bridgeport) Desirable: Run, Set 1st and 2nd Ops machining tools. Ability to interpret engineering drawings and specifications. Strong measurement skills using varied tooling. Attention to detail, including numeracy, and quality performance. Purpose of the role: Programme, Set and Run 1st Operations CNC Mills (Including Bridgeport Vertical Mill with Heinenahim Controls and Haas Mill with Fanuc controls) Desirable: Able to set and Run CNC machines including fixed head, sliding head, Lathes and Bar feeders (including Dooson, Hardinge, Mori and Star) Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with material from Aluminium, stainless steels, and Inconel. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Manufacture good quality products in line with agreed standards and quality procedures. CNC Miller
May 15, 2026
Full time
CNC Miller Salary - up to £35K, plus pension, Health, Life Assurance and other benefits. Working hours: Monday to Thursday 37 hour week Location - Near Southend-on-Sea CNC Miller Programmer, Setter and Operator 3 & 4 axis. Our client has an excellent opportunity for a CNC Miller Programme, Setter, and Operator. You must be experienced in the aerospace engineering sector, working with high tolerance parts. You will be required to program, set, and run a variety of 1st operation machine tools, CNC machines inclusive of mills, additional knowledge of fixed and/or sliding heads desirable, in line with health and safety legislation. Responsible for coordination of programming and setting to point of satisfactory first off and review current product ranges to improve efficiency of manufacture. You should be confident working with Tufnol, and all other metals. You must be able to program, set and run mills including Bridgeport and Haas Mills. You should have experience and strong knowledge of Heidenheim and Fanuc controls and must be able to complete programming to completion of parts. Core Skills/Attributes needed re role of CNC Miller: Strong understanding of aerospace standards. Programme, Set and Run Mills (including HAAS and Bridgeport) Desirable: Run, Set 1st and 2nd Ops machining tools. Ability to interpret engineering drawings and specifications. Strong measurement skills using varied tooling. Attention to detail, including numeracy, and quality performance. Purpose of the role: Programme, Set and Run 1st Operations CNC Mills (Including Bridgeport Vertical Mill with Heinenahim Controls and Haas Mill with Fanuc controls) Desirable: Able to set and Run CNC machines including fixed head, sliding head, Lathes and Bar feeders (including Dooson, Hardinge, Mori and Star) Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with material from Aluminium, stainless steels, and Inconel. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Manufacture good quality products in line with agreed standards and quality procedures. CNC Miller
Our OEM Client based in Gaydon, is searching for Infotainment Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. Duties: Infotainment Engineering focus shall be on problem solving, data capture using various tools & techniques, requirements capture within the Infotainment Space. The work includes: Reviewing requirements to ensure the intended functionality has been delivered and where there is a deviation, flag this. Capture critical data to support issue triage & problem solving such as DLT, Wireshark, VLAN, CAN logs, SOMEIP etc Work with internal and external suppliers to ensure issues are being resolved as quickly as possible. Support investigations on critical / showstopper issues to mitigate programme delays. Work with the Triage team to problem solve key issues across multiple layers of the infotainment system. Apply industry best practice to resolve key issues as efficiently as possible. As this is a fast-paced environment, you will face regular ad-hoc requests and therefore must be willing to work outside your comfort zone and agreed R&Rs. Engage with the Product Owners within the Infotainment space, delivering solutions to various problems and be a facilitator between team. Essential Skills, Knowledge and Experience Required: Capture & understand Wireshark/VLAN/DLT/CAN/SOMEIP logs. Six Sigma Problem Solving Techniques - 5-whys, Fishbone Analysis ,IS IS NOT. Familiarity of Snapshot / Corvus Tool. Microsoft Office Suite INC Excel / PPT / Word. Desired Education Requested: BEng in a Software/Electrical engineering discipline. Greenbelt Certification.
May 15, 2026
Contractor
Our OEM Client based in Gaydon, is searching for Infotainment Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. Duties: Infotainment Engineering focus shall be on problem solving, data capture using various tools & techniques, requirements capture within the Infotainment Space. The work includes: Reviewing requirements to ensure the intended functionality has been delivered and where there is a deviation, flag this. Capture critical data to support issue triage & problem solving such as DLT, Wireshark, VLAN, CAN logs, SOMEIP etc Work with internal and external suppliers to ensure issues are being resolved as quickly as possible. Support investigations on critical / showstopper issues to mitigate programme delays. Work with the Triage team to problem solve key issues across multiple layers of the infotainment system. Apply industry best practice to resolve key issues as efficiently as possible. As this is a fast-paced environment, you will face regular ad-hoc requests and therefore must be willing to work outside your comfort zone and agreed R&Rs. Engage with the Product Owners within the Infotainment space, delivering solutions to various problems and be a facilitator between team. Essential Skills, Knowledge and Experience Required: Capture & understand Wireshark/VLAN/DLT/CAN/SOMEIP logs. Six Sigma Problem Solving Techniques - 5-whys, Fishbone Analysis ,IS IS NOT. Familiarity of Snapshot / Corvus Tool. Microsoft Office Suite INC Excel / PPT / Word. Desired Education Requested: BEng in a Software/Electrical engineering discipline. Greenbelt Certification.
Field Service Engineer (Defence/Secure Environments) Location: Woking (with some travel) Salary: Competitive + benefits We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology. The Role You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios. Key Responsibilities Carry out on-site maintenance, upgrades, and repairs of complex systems Support customer environments during exercises, trials, and deployments Provide 1st/2nd line remote support for technical issues Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks) Diagnose faults and perform root cause analysis on hardware and systems Support system acceptance, testing, and training activities Participate in an on-call rota for urgent support requirements What We're Looking For Experience supporting technical systems in defence or secure environments Background in electronic warfare, RF systems, or similar technologies Strong understanding of IT infrastructure (Servers, networks, virtualisation) Experience working with Windows/Linux environments Knowledge of LAN/WAN/VLAN networking and Firewalls Ability to troubleshoot complex systems and perform hardware diagnostics Awareness of working in highly regulated, safety-critical environments Desirable Military background (eg signals, communications, EW) Knowledge of cryptographic systems Experience with MoD environments and processes Other Requirements Full UK driving licence Willingness to travel on occasion Eligibility for DV clearance (UK nationals only) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 15, 2026
Full time
Field Service Engineer (Defence/Secure Environments) Location: Woking (with some travel) Salary: Competitive + benefits We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology. The Role You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios. Key Responsibilities Carry out on-site maintenance, upgrades, and repairs of complex systems Support customer environments during exercises, trials, and deployments Provide 1st/2nd line remote support for technical issues Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks) Diagnose faults and perform root cause analysis on hardware and systems Support system acceptance, testing, and training activities Participate in an on-call rota for urgent support requirements What We're Looking For Experience supporting technical systems in defence or secure environments Background in electronic warfare, RF systems, or similar technologies Strong understanding of IT infrastructure (Servers, networks, virtualisation) Experience working with Windows/Linux environments Knowledge of LAN/WAN/VLAN networking and Firewalls Ability to troubleshoot complex systems and perform hardware diagnostics Awareness of working in highly regulated, safety-critical environments Desirable Military background (eg signals, communications, EW) Knowledge of cryptographic systems Experience with MoD environments and processes Other Requirements Full UK driving licence Willingness to travel on occasion Eligibility for DV clearance (UK nationals only) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
2nd Line engineer - 5 days onsite We are looking for an experienced 1st/2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st/2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 15, 2026
Full time
2nd Line engineer - 5 days onsite We are looking for an experienced 1st/2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st/2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
2nd Line IT Engineer Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated technical issues, providing expert troubleshooting and resolution, while monitoring performance across hardware, software, network, and cloud environments. You ll manage priority (P1) incidents and communications when required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You ll also coordinate and implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour working week with an early and late shift pattern. Due to the nature of the work, candidates must hold active or previous SC Clearance , or be willing to obtain it if successful. For more info pls get in touch.
May 15, 2026
Full time
2nd Line IT Engineer Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated technical issues, providing expert troubleshooting and resolution, while monitoring performance across hardware, software, network, and cloud environments. You ll manage priority (P1) incidents and communications when required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You ll also coordinate and implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour working week with an early and late shift pattern. Due to the nature of the work, candidates must hold active or previous SC Clearance , or be willing to obtain it if successful. For more info pls get in touch.
1st Line Support Engineer (MSP) Up to £28K + Company Benefits Hybrid - Northampton As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you ll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 85% Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Record all Service Request and Incidents within Bechtle s ITSM tool Handling escalated Service Requests, Incidents and where required escalate them to another resolver group Escalate matters in a timely manner if it becomes necessary Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Managed Service Operation Centre Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients IT systems via the monitoring software Ensure that Job sheets are kept up to date and your time is recorded Act as a liaison between customers and technical escalation teams / 3rd parties Personal and Team Development: 10% Undertake ad-hoc projects as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings, or vendor management. Show an outward commitment to actively develop personal knowledge. Develop new documentation and procedures. Train and coach, members of the Managed Service Operation Centre to ensure that their knowledge grows with the role. Comply with Bechtle s standard working practices: 5% Comply with all company, department and customer policies and procedures to include attending team meetings and completion of administrative tasks. Experience Previous experience in an IT Operational/ Support environment is high desirable Knowledge and experience of various IT systems Experience in the following Bechtle pillars is highly desirable: Networking, Server, Storage, Modern Workplace, Security, Cloud and Document Solutions Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent What we Offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) £24,000 - £27,000 depending on experience Location close to the centre of Northampton with modern, up to date living space. Culture Social events, Supportive, Fun, Hard working o Perks Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Progression Plan training & mentor programme.
May 15, 2026
Full time
1st Line Support Engineer (MSP) Up to £28K + Company Benefits Hybrid - Northampton As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you ll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 85% Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Record all Service Request and Incidents within Bechtle s ITSM tool Handling escalated Service Requests, Incidents and where required escalate them to another resolver group Escalate matters in a timely manner if it becomes necessary Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Managed Service Operation Centre Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients IT systems via the monitoring software Ensure that Job sheets are kept up to date and your time is recorded Act as a liaison between customers and technical escalation teams / 3rd parties Personal and Team Development: 10% Undertake ad-hoc projects as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings, or vendor management. Show an outward commitment to actively develop personal knowledge. Develop new documentation and procedures. Train and coach, members of the Managed Service Operation Centre to ensure that their knowledge grows with the role. Comply with Bechtle s standard working practices: 5% Comply with all company, department and customer policies and procedures to include attending team meetings and completion of administrative tasks. Experience Previous experience in an IT Operational/ Support environment is high desirable Knowledge and experience of various IT systems Experience in the following Bechtle pillars is highly desirable: Networking, Server, Storage, Modern Workplace, Security, Cloud and Document Solutions Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent What we Offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) £24,000 - £27,000 depending on experience Location close to the centre of Northampton with modern, up to date living space. Culture Social events, Supportive, Fun, Hard working o Perks Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Progression Plan training & mentor programme.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asLevel 2IT Engineer. What You'll Be Doing : As a 2nd Line Support Engineer, you will handle escalations from 1st Line Support and consult 3rd Line Support for complex issues. You will provide advanced technical support for internal and external clients using our Evolve product, mentor 1st Line Engineers, and manage relationships with third-party suppliers. Responsibilities As our Solus IT Engineer you will: You will be an active member in the Solus Service Desk team, sharing and learning with others across the team. You will provide advanced troubleshooting and problem-solving skills across several areas of IT You'llprioritise tickets, balance call handling with ticket resolution, and ensure efficient incident and service request management. Responsible for the installation, configuration and ongoing support of IT systems and projects covering a range of areas. Provide on-call support based on a shift rota, covering P1 incidents 24/7. Raise concerns,risksand cyber incidents to the IT leadership team. Follow internal documentation to ensure consistency. Responsible for escalating issues appropriately and work collaboratively to resolve incidents. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 15, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asLevel 2IT Engineer. What You'll Be Doing : As a 2nd Line Support Engineer, you will handle escalations from 1st Line Support and consult 3rd Line Support for complex issues. You will provide advanced technical support for internal and external clients using our Evolve product, mentor 1st Line Engineers, and manage relationships with third-party suppliers. Responsibilities As our Solus IT Engineer you will: You will be an active member in the Solus Service Desk team, sharing and learning with others across the team. You will provide advanced troubleshooting and problem-solving skills across several areas of IT You'llprioritise tickets, balance call handling with ticket resolution, and ensure efficient incident and service request management. Responsible for the installation, configuration and ongoing support of IT systems and projects covering a range of areas. Provide on-call support based on a shift rota, covering P1 incidents 24/7. Raise concerns,risksand cyber incidents to the IT leadership team. Follow internal documentation to ensure consistency. Responsible for escalating issues appropriately and work collaboratively to resolve incidents. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
