Business Support Officer

Business Support Officer

A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service.

The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements.

Key Responsibilities

Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service

Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements

Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date

Support case management processes and produce reports when required

Handle confidential and sensitive information professionally and in line with data protection requirements

Work flexibly to manage competing priorities and meet deadlines

Liaise effectively with internal departments, service users, and external stakeholders

Requirements

Previous experience working within a Local Authority is essential

Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable

Strong administrative, organisational, and IT skills

Excellent communication skills, both written and verbal

Ability to work independently and use initiative in a busy office environment

Professional, reliable, and able to manage sensitive information confidentially