61 jobs found

Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in Gateshead. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration. Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat.

Are you a Facilities Management professional, seeking your next career move in a Team Leader capacity? My client has an immediate opportunity for a Facilities Team Leader to join their Workplace Solutions Team on a permanent basis. Based in Berkshire with travel into West London, the successful applicant will deliver facilities services to corporate estate and premises, ensuring workplaces support creating a great colleague working environment. Requirements: Provide day to day proactive and reactive FM services for our workplace ecosystem including owned and leased sites, touchdown spaces (where applicable). Support the implementation of modern ways of working, space planning & utilisation and new central service enabling colleagues in how & where they work Support implementing improvements to FM services as well as larger workplace projects (e.g. refurbs, asset replacements, office moves, new tech). Lead and develop the Colleague advisor team, cleaner and caretaker roles ensuring regular 121s, development plans, team s meetings. Ensure adequate coverage across the geography, resilience plans and training compliance Ensure the legal compliance of the building including all H&S elements, the Incident Response Team, Fire Risk Assessments (FRA s). Lead the delivery of colleague requirements for how/where they work, by delivering great customer service. Responsible for the Workplace Solutions Helpdesk; actioning calls & requests; and updating the Helpdesk complying with SLAs to our colleagues. Oversight of the opening, closing and security of the buildings, including OOH incident coordination in relation to the corporate estate. Responsible for a formal weekly building inspection to ensure proactive monitoring of the condition of our workplaces, create action/improvement plans and commissioning rectification work as necessary. Day to day contractor management, including internal cleaners and caretakers as required (dependant on specific post and location). Oversight of the stationery, office supplies, cleaning and kitchen stock levels. Support the move to a paperless office identifying archiving and digitising processes for our colleagues. Ensure the safety and wellbeing of people working within our commercial offices, premises working with our colleagues in Health & Safety and Asset Management to deliver consistently and collaboratively. Carry out purchasing and invoicing processes in a timely and accurate manner, identify possible areas for savings and efficiency. Understand and comply with Financial and Procurement regulations Requirements: Proven track record in managing people with different needs located in multiple locations across the geography of the organisation. Working knowledge of Microsoft Office packages including Outlook, Word & Excel IT and computer skills Proactive works on own initiative, able to prioritise workload and work well under pressure often producing outputs to tight deadlines. First Aider and Fire Warden trained (Desirable but training can be given). IOSH Managing Safely (Desirable but training can be given). Full driving licence with own To apply, please attach a copy of you CV

About the Role Helpdesk Support Officer We are seeking a proactive and customer-focused Helpdesk Support Officer to join our Facilities Management team. Acting as the first point of contact for all facilities-related queries, you will play a key role in ensuring the smooth operation of property services across the Council's estate. This is a fast-paced, high-volume role where you'll coordinate and track both hard and soft FM requests using the CAFM system (Civica), ensuring issues are resolved efficiently while delivering excellent customer service. Key Responsibilities Helpdesk Support Officer Helpdesk & Service Delivery Helpdesk Support Officer Act as the first point of contact for clients, contractors, and stakeholders Log, track, and manage all facilities requests (emergency and non-emergency) via the CAFM (Civica) system Assess and prioritise incoming jobs, determining the appropriate course of action Coordinate works with contractors and internal teams to ensure timely delivery Monitor progress of jobs and proactively chase outstanding works Escalate risks, delays, or breaches in response times to relevant managers Facilities & Property Support Helpdesk Support Officer Support the Facilities team with research into repair solutions and service improvements Request and review quotations where required Maintain accurate system records and update job statuses Liaise with internal service areas and external partners throughout the lifecycle of requests Finance & Administration Helpdesk Support Officer Raise and manage purchase orders (up to £1,000 per order) Support invoice processing, validation, and reconciliation against completed works Resolve discrepancies with contractors and suppliers Maintain accurate financial records relating to helpdesk activity Assist with production of management reports and service data Database & Reporting Ensure CAFM data is accurate, up to date, and complete Update job completion records and ensure documentation is closed correctly Run and support reports from the CAFM system Escalate incomplete or overdue work appropriately About You Helpdesk Support Officer Essential Criteria Helpdesk Support Officer Educated to GCSE level (or equivalent) Minimum 2 years' experience in data input or administrative roles Strong IT skills, with the ability to work across systems (ideally CAFM/Civica) Excellent customer service skills and ability to manage high volumes of requests Strong communication skills (written and verbal) Ability to prioritise workloads and make effective decisions under pressure

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Helpdesk Administrator Location: Bracknell - Office Based Salary: 13.75ph Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. This is a full-time temporary position based in our client's office. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently If you are looking to join a dynamic and passionate team, where you can make a real difference in the lives of individuals with learning disabilities and mental health conditions, then we want to hear from you. Apply now to become our client's Helpdesk Administrator and be part of a supportive and inclusive work environment. Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this permanent position. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. The ideal candidate will have a Helpdesk background and should have experience working in Office Administration including costing and invoicing alongside good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Experience in costing and invoicing. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.

Freelance AV Technician London We are currently recruiting Freelance AV Technicians to support a key client across sites in London. This role will involve providing professional onsite Audio Visual and Video Conferencing support within corporate environments. The successful candidates will have exposure to a wide range of AV technologies and will be comfortable working independently as well as part of a wider support team. Key Responsibilities Provide onsite AV and VC support across client sites in Cambridge Setup and operate integrated event spaces including auditoriums, town halls, presentations, and corporate events Support video conferencing and audio conferencing systems Manage video calls and carry out operational testing prior to high-profile meetings and events Prepare and test AV equipment for upcoming meetings and events Deliver day-to-day BAU support across AV/VC facilities including: Sound reinforcement Projection systems Lighting Web streaming Support meeting room technologies and assist in other business areas when required Liaise professionally with senior executives both face-to-face and remotely Coordinate with helpdesk and operations teams to arrange additional support where required Complete administrative tasks using Microsoft Office, ticketing systems, and room booking software Requirements Previous experience within an AV Technician, AV Support, or Video Conferencing support role Strong knowledge of corporate AV and VC technologies Confident supporting high-profile meetings and events Professional communication and stakeholder management skills Ability to work independently and troubleshoot technical issues efficiently Available to work freelance during business hours, Monday to Friday Location London (multiple sites) Rate £200 £250 per day depending on experience Payment Weekly pay

Technical Customer Service Advisor Bishop's Stortford / London 28,000 - 32,000 DOE Love solving problems? Fascinated by technology and AI? Want a role where your impact is seen every day? We're looking for a Technical Customer Service Advisor to join a growing team at the forefront of connected technology solutions. This is an exciting opportunity for someone with strong customer service skills and a genuine interest in technology, diagnostics, data, and emerging AI-driven solutions. You'll be the go-to expert for troubleshooting technical issues, supporting customers remotely, and ensuring service issues are resolved quickly and effectively. If you enjoy helping people, investigating problems, and finding smarter ways of working, this could be the perfect next step in your career. What's in it for you? Salary of 28,000 - 32,000 depending on experience Hybrid working with flexibility to work remotely At least one day per week in London- near Liverpool Street Opportunity to work with innovative connected technology and AI-driven solutions Genuine career development and progression opportunities Collaborative and supportive team environment Chance to make a real impact on customer experience and operational performance What you'll be doing Acting as the first point of technical support for customer-facing teams Guiding customers through diagnostics and troubleshooting over the phone and remotely Monitoring and managing system alerts, faults, and performance issues Investigating technical problems to identify root causes and prevent repeat issues Analysing data and reports to spot trends and opportunities for improvement Maintaining accurate service records and ensuring high-quality data management Working closely with engineering, product, and customer service teams to deliver exceptional outcomes Supporting the rollout of new products and technologies What we're looking for Experience in a customer service, technical support, helpdesk, or operational support role Confidence talking customers through technical issues and diagnostics Naturally curious with a strong interest in technology and AI Excellent problem-solving and analytical skills Strong communication skills and the ability to explain technical information clearly Comfortable using systems, dashboards, ticketing platforms, and digital tools Highly organised with excellent attention to detail A proactive, positive attitude and a desire to continuously improve processes and customer outcomes Who will thrive in this role? This role would suit someone who enjoys technology but also loves working with people. Perhaps you've worked in customer service, technical support, IT support, telecoms, facilities management, engineering support, or a helpdesk environment and are looking for a role that offers more responsibility, greater exposure to technology, and long-term career growth. If you're ambitious, technically minded, and excited by the possibilities of AI and connected technologies, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Our international Client requires a P/T Front of House Representative to join their team on a rolling contract basis. Responsibilities; Presenting a professional front-of-house corporate image to callers, visitors, and employees. Answer incoming telephone calls, greet visitors, and provide customer support. Assist Facilities where appropriate, to include managing mail and ordering stationery. First point of contact for employees reporting building/landlord issues to the DTZ Helpdesk and maintaining records of such reports. Arranging travel: taxis, couriers, and supporting Facilities where necessary with hotel bookings and flight bookings. Ad hoc administration duties for the Facilities Manager and HR Manager, assisting with ad hoc projects. Taking hospitality bookings for internal and external meetings and informing I.T. when AV equipment is required. Monitoring Facilities and reception mailboxes First point of contact for employees requesting service from our off-site records management service provider. Daily duties will include, but are not limited to: Answer incoming calls in a professional, courteous, and helpful manner, redirecting them to the appropriate telephone numbers. Vetting calls so that the no-name policy does not result in a caller being unnecessarily turned away. Announce calls when transferring calls. Check messages from nighttime voice- mailbox. Greet visitors in a professional, courteous, and helpful manner. Ensure all guests and visitors sign in and receive guest badges. Notify employees of guest and visitor arrivals. Handle incoming deliveries to the front desk and distribute/ arrange courier shipments, same-day or overnight. Sort the post in the morning and collate it throughout the day in readiness for collection. Assist the Facilities Manager in sourcing and ordering stationery, sundry office supplies, including water and catering. Book taxis for internal and external customers. Ordering the collection and delivery of records from our off-site archive management service supplier and managing the process generally. Assisting Facilities Manager with informing building maintenance of requests (e.g., air conditioning). Monitor and log requests through Facilities. Monitor and control of car parking in conjunction with Security. Liaise with cleaning/security teams and report issues to the Facilities Manager. Support Facilities and HR departments with general administration duties and ad hoc projects as required. Perform clerical functions as required: word processing, mail, filing, organizing, and photocopying. Handle routine correspondence in the office. 7. Relationships Reporting to the Facilities Manager With all employees With all external visitors 8. Desirable Qualifications and Experience Previous Front of House experience Good PC Skills Good communication and customer service skills Hours 8.00 a.m. to 1.00 p.m. Monday to Friday Opportunity to cover 8.30 a.m. to 5.30 p.m. Monday to Thursday and 4.30 p.m. on Friday when the Full-time Front of House Representative is out of the business. Free Lunch Onsite Parking Interested? Please Apply.

Catch 22 are working with a growing Facilities Management service provider delivering hard and soft FM solutions across a diverse client base. Due to continued growth, they are seeking an FM Commercial Coordinator with proven experience working on the service provider side, supporting the commercial delivery of maintenance and remedial works. This role is suited to candidates who have worked within an FM service provider or contractor environment. You must have hands-on experience managing the commercial lifecycle of FM jobs, including quoting, costing, and delivery. The Role You will act as the commercial link between clients, engineers, and subcontractors, taking ownership of jobs from initial enquiry through to completion and invoicing. This role combines operations coordination with commercial accountability, ensuring works are delivered on time, within SLA, and at the right margin. Key Responsibilities Commercial Ownership (Core Focus) Prepare and issue quotes for reactive and remedial works Cost labour, materials, and subcontractor inputs Manage job profitability and margin control Raise purchase orders and track spend vs quoted value Own jobs commercially from quote delivery completion invoicing Subcontractor & Supplier Management Source and engage subcontractors for works delivery Negotiate rates and manage supplier performance Coordinate materials and resource requirements Operations & Job Management Manage jobs end-to-end via CAFM/helpdesk systems Allocate works to engineers and subcontractors Monitor progress against SLAs and resolve issues proactively Client & Stakeholder Management Provide updates on job status, costs, and timelines Handle escalations and queries professionally Ensure high levels of service delivery and client satisfaction Reporting & Systems Maintain accurate job costing and CAFM records Report on SLA/KPI performance and commercial outcomes Support continuous improvement of processes and systems About You We are specifically looking for candidates who demonstrate: Experience working within an FM service provider/contractor environment Proven track record of: Estimating or quoting FM works (reactive/remedial) Costing jobs (labour, materials, subcontractors) Managing job profitability or margins Owning jobs end-to-end commercially Experience using CAFM systems Strong understanding of hard FM / building services works Likely Background You may currently be working as: FM Commercial Coordinator FM Helpdesk (with quoting/costing responsibility) FM Estimator / Remedials Estimator Service Coordinator (commercially focused) Commercial Assistant within an FM contractor What's on Offer £35,000 - £40,000 salary Hybrid working Clear progression within a scaling FM business Opportunity to move into a more senior commercial or contract support role Why Apply? This is a genuine opportunity to move into a role where you are not just coordinating but owning the commercial performance of FM works, with real visibility and progression in a growing business.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team located in Didcot. The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 18th Edition Electrical Wiring Regulations Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8

Facilities Manager/Supervisor Entry/Mid-Level FM Department: Property Team Location: Bishops Stortford main site but multi-site travel required Contract: Full-time 7.5hr day plus 1hr unpaid lunch break Salary: £28,000 £40,000 per annum depending on experience, reviewed annually Requirement: Full UK driving licence & road legal / roadworthy vehicle This job description is intended as a guide to the principal duties and accountabilities of the role. Responsibilities will evolve over time and should not be read as a permanent, exhaustive statement of the post. Job Purpose To deliver effective facilities management across an office portfolio, overseeing day-to-day operations, statutory compliance, and planned maintenance. The role requires strong contractor management, rigorous monitoring of service standards, and a commitment to maintaining safe, efficient, and high-quality workplaces that support occupier satisfaction and operational performance. Duties and Responsibilities Compliance & Health and Safety Maintain 100% compliance across all assets - inspections, certificates, remedial works, and logs. Support asbestos management, water hygiene, and other statutory programmes; training provided where required. Operations, PPM & Reactive Maintenance Maintain and optimise PPM schedules covering MEP/HVAC, life-safety, lifts, fabric, and grounds. Monitor BMS, trend alarms, and energy consumption to reduce unplanned downtime. Manage reactive maintenance through the helpdesk system, including call-outs and out-of-hours response, ensuring SLA compliance. Lead the asset-tagging programme across the portfolio, ensuring all furniture, IT, plant, and equipment are correctly logged to maintain a complete asset database. Supplier & Contract Management Tender, appoint, and manage hard and soft services (M&E, cleaning, security, waste, lifts, landscaping, pest control) and refurbishment/fit-out projects. Set and enforce SLAs/KPIs; conduct monthly performance reviews, site walks, and property audits. Review RAMS and verify contractor insurances and competence. Maintain accurate system records for all planned and reactive works; produce monthly reports tracking PPM completion, SLA performance, asset condition, and outstanding actions. Occupier Experience Serve as a principal point of contact for occupiers across the portfolio. Co-ordinate office moves, fit-outs, and dilapidations. Uphold front-of-house and wider service standards across serviced and managed workspace settings. Budgeting & Financial Reporting Prepare and manage service charge budgets, tracking variances and accruals. Approve invoices within delegated authority, ensuring accurate coding and cost recovery. Contribute to monthly board and asset reports covering compliance dashboards, PPM completion, risk, and savings. Sustainability & ESG Implement energy, water, and waste reduction plans in line with organisational ESG frameworks. Support EPC/MEES improvement projects and social value initiatives. Projects & Capital Works Scope minor works and develop business cases; manage contractors, H&S compliance, quality control, and handover. Support lifecycle planning and capital replacement programmes. Assist with project planning, co-ordination, and progress tracking to deliver works on time and within budget. Carry out surveying and condition assessments to inform project scopes, asset lifecycle forecasts, and refurbishment planning. People & Safety Culture Lead toolbox talks and safety briefings; champion a proactive safety culture. Maintain high service standards and contribute to the team s KPI performance. Skills & Behaviours Calm, accountable operator with strong client and customer service skills. Commercially astute able to discuss each asset with confidence, including service charge mechanics. Data-driven; comfortable working with dashboards, BMS trends, and root-cause analysis. Organised and disciplined, with the ability to prioritise and communicate clearly in writing. Salary & Benefits Salary: £28,000 £40,000 per annum depending on experience, reviewed annually Car allowance: £4,200 per annum (£350 per month), paid via payroll Mobile phone: Company mobile provided Holiday: 25 days per annum plus bank holidays; business closure between Christmas and New Year at no cost to annual entitlement Pension: Auto-enrolment in accordance with statutory requirements Health Cash Plan: Membership provided Death in Service: 2 annual salary

Position: Plumbing and Drainage Technician Location: Bristol Salary: £35,055 + vehicle, pension, medical plan, 33 days holiday (includes bank holidays) + 10% ASDA Discount Card once you pass your probation period Permanent and Full Time - Monday -Friday Hours 40 On call - 1 week in every 4 The Vacancy Owing to expansion of our services we are excited to be recruiting for a new Plumbing and Drainage team at City Facilities Management UK Limited. We are a multi-national company with leading contracts globally, offering state of the art facilities management and maintenance to ASDA, a partnership built over 30 years. What you will be doing: You will be part of a team who cover the ASDA estate of stores, reporting in to the Regional Engineering Supervisor, looking after 30 stores to deliver the planned and reactive maintenance. Responsibilities will include maintenance and repair all sanitaryware, conduct general plumbing and to clean and ensure that all surface and foul water drainage systems in and around ASDA stores are serviceable. Working under your own initiative to pre-determined standards, operating in an efficient and cost-effective manner, whilst complying with the Company Health and Safety policy. Able to prioritise your workload and meet deadlines. To prioritise maintenance and repair work to achieve agreed timescales and response times. Where necessary to procure essential parts and materials and to consult with the Store Manager to affect the repair and minimise disruption in the store. Foul Drainage and Grease PPM - locate all internal drains and check water flow, clearing any debris and grease trapped in the system. Surface Water PPM' S - clearing and jetting all downpipes and gulleys at store, in the car park and delivery yard. Roof PPM' S - conduct the cleaning and debris removal from all gutters, drainpipes, and gulleys internally and externally. Where sanitaryware or general plumbing/drainage is beyond repair, make recommendations regarding suitable replacement equipment. To comply with the company Health and Safety Policy and ensure all stores always adhere to water/effluent/environmental byelaws. Ensure completion of all mandatory on-line training modules to your keep knowledge current. Customer Focus To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and conduct repairs as and where necessary. Professional/Academic/Vocational Qualifications: To be successful in this role, prior experience in either Plumbing or Drainage is essential. While training will be provided, candidates must possess one of the following: NVQ Level 2 in Plumbing & Heating systems/Drainage or an equivalent qualification. Alternatively, a time-served apprenticeship with the appropriate City and Guilds qualification in Plumbing or Drainage is also accepted. Desirable Skills and Qualifications (training will be given) are: Working in confined spaces Water Jetting What you can expect from us: Alongside a regular working pattern, training: 33 Days Holiday (including 8 Bank Holidays) Retail Discount scheme ASDA Discount Card (after qualifying period) In house and external training opportunities Career development opportunities Death in Service If you feel these qualities describe you, then we would like to hear from you. Please submit your career details to Yvette Harding at PDA SEARCH & SELECTION LIMITED .

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Facilities Helpdesk Team Leader Location: Bracknell - Office Based Salary: 17.50ph Our client is seeking a Helpdesk Team Leader / Supervisor to join their team on a temporary basis. This role will combine hands-on helpdesk support with responsibility for overseeing and guiding a small team, ensuring a high level of service delivery in a fast-paced environment. Key Responsibilities: Act as the friendly and professional point of contact for operational colleagues, addressing queries and concerns Provide day-to-day supervision and support to the helpdesk team, ensuring workload is managed effectively Handle incoming and outgoing calls efficiently, supporting the team during busy periods Complete various administrative tasks on the CAFM system, including assigning tasks, generating purchase orders, and updating records Monitor and allocate team workloads, ensuring tasks are prioritised and completed within SLAs Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements Act as the first point of escalation for complex or urgent issues Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service delivery and reporting processes Monitor and maintain accurate data in the CAFM system, ensuring correct assignment and categorisation of work orders Monitor and complete work orders for remedial actions, both in-house and contractor-related Support training, guidance, and ongoing development of team members Ensure high standards of customer service are maintained across the team The Ideal Candidate: Previous experience in a Team Leader / Supervisor role within a helpdesk, service desk, or facilities or similar environment Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Swindon . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Ambassador to join the team located in London on a permanent basis. About the Role: This role provides a professional, engaging and interactive first point of contact for the building occupants with any operational queries/issues they may have. The role also provides an interface between clients and vendors, providing focus on key areas to ensure that a five star standard is maintained at all times, whilst ensuring that issues are proactively identified and addressed by all vendors that service the floor before the clients become aware of them. This position will: Develop and maintain client facing relationship. Proactively support and deliver a collaborative and cooperative environment across all vendors and all floors throughout Plumtree Court. Ensure bespoke service delivery of all Front of House facilities services throughout the campus. Act as the interface between all vendor operatives who provide an on-floor service for our customer, ensuring a seamless service delivery. Perform duties to maintain the GS /GWS standards whilst delivering a high level of personal client engagement. Continuously monitor and audit all designated client areas, including office floor and non-bookable meeting rooms, ensuring they are 'fit for business'. Key Accountabilities & Deliverables: Issue prevention and resolution: Carry out inspections of designated areas (TBC frequency and exact areas), record and proactively report issues and defects to the facilities helpdesk Maintain ownership and proactively manage all issues in conjunction with the wider FM team Understand service delivery SLAs and monitor to ensure requests are being completed in a timely manner Ensure all work orders are responded to quickly and efficiently within agreed SLAs Promptly resolve all daily client requests, guiding clients with helpdesk tickets logged and managing expectations on completion timelines, to include monitoring and progress reports with personal feedback to individual clients and GWS management (managing client expectations), Vendor management/one team approach: Be at the forefront of the customer relationship; provide a positive, professional and seamless link between the various supply partners/vendors supporting Plumtree Court Ensure that all Vendors provide and maintain the required service levels at all times, providing guidance and support as required Develop and facilitate working relationships with other onsite vendors, ensuring their service delivery and follow up receive primary focus in Front of House areas and critical systems Ownership of assigned floor to include leading daily team huddle at start of shift, briefing all on-floor service lines and vendors with events, key visits, issues, BOH activities etc Key divisional admin engagement/on-floor presence: Maintain regular contact with on-floor client contacts and building occupants, developing business relationships and monitoring customer perception and satisfaction to feed back to WPM Continually review and improve customer service to feed back to Senior Workplace Ambassador - through a feedback system (TBC) Develop working relationship with vendor to promote Workplace Ambassador service via Front of House noticeboard (entry to floors, pantries, restaurant TV screen) with contact details Health and Safety: Ensure all staff maintains safe working practices through implementation of company and client Health & Safety Standards On-floor support for BCP and emergency situations Give floor inductions (to include health and safety) for new starters, working closely with HCM/floor admins when on-boarding Report hazards and safety observations through CBRE myHSE system in a timely fashion Work closely with health and safety vendor to conduct regular inspections High profile areas: Provide a physical and personal presence in all building areas where scheduled external and internal client events are taking place, ensuring event areas are meticulously maintained Focus on Executive Office (details to be defined) Assist with visitor management, including coordinating key client visits end to end, meeting and escorting where appropriate Check local Vending Areas to ensure adequate visitor cups are available - liaise with Vending Team Client spaces: Ensure that all areas are 'fit for business', both functionally and aesthetically As appropriate, reserve bookable spaces for divisions in flexi-desking environment (details TBC) Facilitate usage of non-bookable rooms, including inspections to ensuring that the room is 'fit for business', ready for the next client (liaise with other vendors to ensure room is fit for purpose) Manage community activities (e.g. kitchen table, divisional updates, training sessions, community whiteboard, socials) through ensuring Kitchen Table Area is kept clean and tidy at all times - liaising with the Cleaning Team / support events around the Kitchen Table Area Education/Experience: Strong Customer Service background with previous experience in 4 / 5-star Hospitality services industry desirable FM experience (minimum 1 year experience) Health and Safety Knowledge (IOSH/ NEBOSH preferred) Skills: Ability to interact successfully at all levels of seniority within GS/the firm. Excellent communication skills Smart and well always presented. Initiative-taking, positive energy with a can-do attitude and friendly demeanor Flexible, collaborative, and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge Possesses a good command of the English language. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

Our client has an exciting opportunity for a reliable Building Services Assistant to join their Facilities Team. The role is permanent, working full-time, working 37.5 hours a week, Monday to Thursday 8am to 4:15pm and Friday 8am to 3pm. The role supports the day-to-day maintenance of the buildings, helping to ensure a safe, compliant and well-maintained environment for staff and visitors. You will carry out a range of routine maintenance duties including minor plumbing, general building repairs, inspections and responding to helpdesk requests. Working closely with other Technicians and supervisors, you will support planned and reactive maintenance across all areas. The ideal candidate will have practical maintenance experience, a strong focus on safety and compliance, good teamwork skills and the ability to use IT systems to record work. Main duties of the job Carry out basic plumbing work, including unblocking drains, replacing taps, and addressing minor leaks Support minor mechanical repairs, routine checks, and general building fabric duties. Deliver handyman-level jobs such as fixtures, fittings, minor carpentry, and general repairs across the estate. Respond to Estates helpdesk requests, ensuring timely completion or escalation of issues. Assist Estates Technicians and Trades in delivering PPMs and reactive maintenance activities. Support safe working practices, following policies, and relevant safety procedures. To assist with out-of-hours services and issues alongside other members of the facilities team. Liaise with and monitor contractors as required. To understand and carry out waste disposal processes in line with environmental policy. To assist the facilities Team with operating the Security & Fire Systems. To monitor the security for the site alongside the other members of the facilities team. Requirements: The post holder will be a multi-skilled support operative with experience in routine mechanical and building maintenance. Fork Truck License or be willing to go on training courses to achieve this. Full UK Driving licence Experience of maintenance repairs (DIY Level) and using hand tools Manual Handling Good communication and organisation skills Working at Height (In house training provided) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Site Porter Full-Time 37.5 Hours per Week Permanent Role Are you a hands-on, reliable, and proactive individual looking for a varied role within a busy school environment? We are currently recruiting for a Site Porter to join a dedicated Estates and Services team, supporting the smooth day-to-day operation of a prestigious school site. This is an excellent opportunity for someone who enjoys practical work, takes pride in delivering excellent service, and thrives in a fast-paced environment where no two days are the same. Working Hours This role operates on a two-week alternating rota across 52 weeks of the year: Week A: 10:00am - 6:00pm Week B: 6:00am - 2:00pm (30-minute unpaid lunch break included) As Site Porter, you will play a key role in supporting the operational running of the school and wider charity facilities. Working within the in-house portering team, you will assist with site logistics, deliveries, event set-ups, security duties, and general operational support while ensuring health and safety standards are maintained at all times. This is a physically active role requiring excellent organisation, communication, and time management skills. You will regularly interact with staff, visitors, contractors, parents, and senior leadership, so professionalism and a positive approach are essential. Key Responsibilities as the Site Porter: Managing and responding to portering requests through the CAFM helpdesk system Unlocking and securing buildings and gates during early and late shifts Receiving, distributing, and storing deliveries, parcels, and incoming post Assisting with furniture moves, room set-ups, assemblies, parents' evenings, and school events Supporting the smooth running of major school and charity events Monitoring site safety and responding to alarms when required Providing reception cover during designated times Supporting traffic management and maintaining site security awareness Ensuring photocopier supplies are stocked across the site Carrying out manual handling duties safely and efficiently Assisting with vehicle checks, basic maintenance, and minibus duties when required Supporting wider Estates, Cleaning, Grounds, and Maintenance teams as needed Maintaining excellent housekeeping standards across the site The person: Essential Requirements Full clean UK driving licence Good understanding of health & safety practices Ability to work on a rotating shift pattern Professional appearance and attitude at all times Experience Physically fit and comfortable with manual handling duties Highly organised with good time management skills A strong communicator with a professional and approachable manner Able to work independently and as part of a team Proactive, reliable, and willing to support wider operational activities Comfortable using computers and online systems Flexible and adaptable to changing priorities Desirable Experience Previous experience in a porter, facilities, caretaking, estates, or operational support role Experience working within schools, education, or large sites Basic vehicle maintenance knowledge Manual handling or health & safety training What our client is offering: A varied and rewarding role within a supportive team Opportunities for training and development A professional and friendly working environment The opportunity to contribute to the smooth running of a respected educational setting If you are practical, dependable, and enjoy working in a busy environment where your contribution truly matters, we would love to hear from you.

We re looking for a CCTV Service Desk Engineer to join a busy and growing team based in Bracknell. This is a fantastic opportunity for someone with strong communication skills, a technical mindset and a proactive approach to customer support. About the candidate We re looking for someone who is organised, reliable and confident when handling customer queries and technical issues. The ideal candidate will have previous experience within a support desk, helpdesk or coordination role (not IT focussed) and will be comfortable managing multiple tasks in a fast-paced environment while maintaining a high standard of customer service. You will have strong communication skills, a professional and proactive approach, and excellent attention to detail. You should be confident prioritising workloads, troubleshooting basic technical issues and working with Windows operating systems and remote connection tools. Experience working to response time targets or service level agreements would be beneficial, along with the ability to work both independently and as part of a team. Salary: £32,000 to £37K per year Hours : Full time, 40 hours per week Location: Office based in Bracknell background: Facilities, fire and security or mechanical support What you ll do You ll act as the first point of contact for incoming support requests, providing first-line assistance and coordinating issues through to resolution. You ll manage service tickets, update internal systems accurately and ensure customers are kept informed throughout the process. The role will involve remote troubleshooting, escalating issues where required and supporting engineers and internal teams with day-to-day coordination. You ll also contribute to continuous improvements within the department and maintain up-to-date technical knowledge through training and development. Benefits • 25 days holiday plus bank holidays • Simply Health scheme • Company pension • Bonus scheme after probation • Ongoing training and development opportunities If this sounds like your next opportunity, we d love to hear from you apply today!

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multi Skilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' wellbeing. Hosts deliver people-focussed, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspaces running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activity; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a world-class Front of House service to welcome clients, visitors, colleagues and business partners at all times To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy and reset back to 'day one' and proactively manage any issues identified Act as the 'face' for your areas of the building and provide proactive innovative solutions and resolution of BT colleague issues and provide visible assistance when required Activity planning and delivery to support BT colleague engagement Support the team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different Floors and support all Meetings and Events as required Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide portering and planning support as required Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.