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Gleeson Recruitment Group
Operations / Service Delivery Director (FM / Water Hygiene)
Gleeson Recruitment Group Ross-on-wye, Herefordshire
An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to 65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 21, 2026
Full time
An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to 65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Square One Resources
DevSecOps Security Consultant (FS Industry)
Square One Resources City, Sheffield
Job Title: DevSecOps Security Consultant Location: Sheffield or Birmingham (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial contract until 18/05/2027 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled DevSecOps Security Consultant to join their client at a Tier 1 bank in either Sheffield or Birmingham on a hybrid basis. Job Responsibilities/Objectives We are seeking a highly skilled and experienced Senior Cybersecurity SME / Consultant to join the Engineering Excellence and Enablement team. The successful candidate will work across global engineering platforms to benchmark, uplift, and continuously evolve cybersecurity maturity. The successful candidate will play a critical role in ensuring that build systems, runtime infrastructure, and developer tooling are secure by design, while enabling rapid and resilient software delivery across the bank. This role offers a unique opportunity to shape the cybersecurity posture of engineering platforms at one of the world?s leading financial institutions, ensuring the bank can deliver digital services securely, reliably, and at scale. Framework and Assessment Develop and maintain an Engineering-Platform Cybersecurity Maturity Framework to standardise assessments across platforms. Conduct comprehensive platform security reviews (build systems, CI/CD pipelines, runtime infrastructure, developer tooling) against defined framework criteria. Perform threat modelling and gap analysis, identifying vulnerabilities and systemic risks impacting source code, artifacts, and workloads. Engineering Platform Security Enablement Establish standardised secure architecture and engineering patterns for build systems, CI/CD pipelines, runtime environments, and developer tooling. Define and enforce platform security baselines using policy-as-code and automated controls. Partner with platform owners to remediate critical gaps and implement scalable solutions for artifact integrity, access control, and configuration security. Integrate vulnerability management, SBOM, provenance, and code-signing practices within engineering workflows. Roadmap Development & Execution Prioritise identified gaps based on business risk, regulatory impact, and operational criticality. Collaborate with platform owners and engineering leads to build actionable security roadmaps, balancing quick wins with long-term strategic improvements. Partner with engineering teams to design, develop, and embed security patterns and best practices into engineering platforms. Stakeholder Engagement & Governance Serve as a trusted advisor to platform owners, senior technology stakeholders, and Cybersecurity leadership, translating technical risks into business impact. Represent the function in key governance forums, providing updates on maturity progress, roadmap delivery, and risk posture. Influence and align stakeholders across federated engineering teams to ensure consistent adoption of cybersecurity best practices. Continuous Improvement Track and report maturity scores, ensuring measurable improvement across platforms. Continuously evolve the maturity framework in response to emerging threats, technology evolution, and regulatory expectations. Drive a culture of secure-by-design engineering through engagement, advocacy, and knowledge sharing. Required Skills/Experience The ideal candidate will have the following: Proven expertise in Cybersecurity within large-scale, regulated financial institutions or similarly complex environments. Deep technical knowledge of engineering platforms, including CI/CD systems, build tools, artifact repositories, runtime environments, and developer tooling. Strong experience with DevSecOps practices, including secure pipeline design, integration of security scanning tools, and automation of security controls. Strong knowledge and understanding of service mesh, cryptography, network security, application security, vulnerability management, and risk management. Demonstrable ability to conduct threat modelling, platform security assessments, and gap analysis. Experience building and implementing maturity models, frameworks, or roadmaps in complex enterprise environments. Strong stakeholder management skills, with the ability to influence senior leadership and drive change across federated technology teams. Excellent communication skills, with the ability to translate technical risk into business impact. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Professional certifications such as CISSP, CISM, CCSK, CCSP, or equivalent. Hands-on knowledge of cloud security (AWS, Azure, GCP) and container orchestration platforms (e.g., Kubernetes). Experience in international and diverse environments, with exposure to regulatory engagement. Familiarity with engineering excellence practices such as SLSA, supply chain security, SBOM, or secure developer tooling initiatives. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
May 21, 2026
Contractor
Job Title: DevSecOps Security Consultant Location: Sheffield or Birmingham (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial contract until 18/05/2027 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled DevSecOps Security Consultant to join their client at a Tier 1 bank in either Sheffield or Birmingham on a hybrid basis. Job Responsibilities/Objectives We are seeking a highly skilled and experienced Senior Cybersecurity SME / Consultant to join the Engineering Excellence and Enablement team. The successful candidate will work across global engineering platforms to benchmark, uplift, and continuously evolve cybersecurity maturity. The successful candidate will play a critical role in ensuring that build systems, runtime infrastructure, and developer tooling are secure by design, while enabling rapid and resilient software delivery across the bank. This role offers a unique opportunity to shape the cybersecurity posture of engineering platforms at one of the world?s leading financial institutions, ensuring the bank can deliver digital services securely, reliably, and at scale. Framework and Assessment Develop and maintain an Engineering-Platform Cybersecurity Maturity Framework to standardise assessments across platforms. Conduct comprehensive platform security reviews (build systems, CI/CD pipelines, runtime infrastructure, developer tooling) against defined framework criteria. Perform threat modelling and gap analysis, identifying vulnerabilities and systemic risks impacting source code, artifacts, and workloads. Engineering Platform Security Enablement Establish standardised secure architecture and engineering patterns for build systems, CI/CD pipelines, runtime environments, and developer tooling. Define and enforce platform security baselines using policy-as-code and automated controls. Partner with platform owners to remediate critical gaps and implement scalable solutions for artifact integrity, access control, and configuration security. Integrate vulnerability management, SBOM, provenance, and code-signing practices within engineering workflows. Roadmap Development & Execution Prioritise identified gaps based on business risk, regulatory impact, and operational criticality. Collaborate with platform owners and engineering leads to build actionable security roadmaps, balancing quick wins with long-term strategic improvements. Partner with engineering teams to design, develop, and embed security patterns and best practices into engineering platforms. Stakeholder Engagement & Governance Serve as a trusted advisor to platform owners, senior technology stakeholders, and Cybersecurity leadership, translating technical risks into business impact. Represent the function in key governance forums, providing updates on maturity progress, roadmap delivery, and risk posture. Influence and align stakeholders across federated engineering teams to ensure consistent adoption of cybersecurity best practices. Continuous Improvement Track and report maturity scores, ensuring measurable improvement across platforms. Continuously evolve the maturity framework in response to emerging threats, technology evolution, and regulatory expectations. Drive a culture of secure-by-design engineering through engagement, advocacy, and knowledge sharing. Required Skills/Experience The ideal candidate will have the following: Proven expertise in Cybersecurity within large-scale, regulated financial institutions or similarly complex environments. Deep technical knowledge of engineering platforms, including CI/CD systems, build tools, artifact repositories, runtime environments, and developer tooling. Strong experience with DevSecOps practices, including secure pipeline design, integration of security scanning tools, and automation of security controls. Strong knowledge and understanding of service mesh, cryptography, network security, application security, vulnerability management, and risk management. Demonstrable ability to conduct threat modelling, platform security assessments, and gap analysis. Experience building and implementing maturity models, frameworks, or roadmaps in complex enterprise environments. Strong stakeholder management skills, with the ability to influence senior leadership and drive change across federated technology teams. Excellent communication skills, with the ability to translate technical risk into business impact. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Professional certifications such as CISSP, CISM, CCSK, CCSP, or equivalent. Hands-on knowledge of cloud security (AWS, Azure, GCP) and container orchestration platforms (e.g., Kubernetes). Experience in international and diverse environments, with exposure to regulatory engagement. Familiarity with engineering excellence practices such as SLSA, supply chain security, SBOM, or secure developer tooling initiatives. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Calibre Search
Senior Quantity Surveyor - Consultancy
Calibre Search Durkar, Yorkshire
Professional Quantity Surveyor (PQS) Wakefield / Manchester 55,000 - 68,000 + car allowance + benefits I'm working with a well-established, design-led property consultancy that's growing steadily across the North. They're known for delivering high-quality commercial, residential, and mixed-use schemes - and they're now looking to bring in a SQS who can hit the ground running and add real value to their cost consultancy offering. The Role This is a client-facing, delivery-focused role with plenty of autonomy. You'll be involved in projects from feasibility through to final account, working closely with developers, investors, and design teams. Key responsibilities include: Delivery of full pre- and post-contract services Cost planning & estimating Tender documentation & procurement Contract administration (JCT / NEC) Manage projects from feasibility to final account Provide cost advice to clients (often developers, funds, public sector) Lead value engineering & risk management Monitor : Budgets Cash flow Variations & change control Act as client-facing lead on projects Mentor junior surveyors / support APC candidates What They're Looking For Degree-qualified in Quantity Surveying or related field Ideally MRICS or working towards APC 5-7 years' experience in a consultancy or client-side environment Strong understanding of JCT contracts and cost management principles Confident communicator with excellent stakeholder management skills Someone who's proactive, commercially aware, and team-oriented Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
May 21, 2026
Full time
Professional Quantity Surveyor (PQS) Wakefield / Manchester 55,000 - 68,000 + car allowance + benefits I'm working with a well-established, design-led property consultancy that's growing steadily across the North. They're known for delivering high-quality commercial, residential, and mixed-use schemes - and they're now looking to bring in a SQS who can hit the ground running and add real value to their cost consultancy offering. The Role This is a client-facing, delivery-focused role with plenty of autonomy. You'll be involved in projects from feasibility through to final account, working closely with developers, investors, and design teams. Key responsibilities include: Delivery of full pre- and post-contract services Cost planning & estimating Tender documentation & procurement Contract administration (JCT / NEC) Manage projects from feasibility to final account Provide cost advice to clients (often developers, funds, public sector) Lead value engineering & risk management Monitor : Budgets Cash flow Variations & change control Act as client-facing lead on projects Mentor junior surveyors / support APC candidates What They're Looking For Degree-qualified in Quantity Surveying or related field Ideally MRICS or working towards APC 5-7 years' experience in a consultancy or client-side environment Strong understanding of JCT contracts and cost management principles Confident communicator with excellent stakeholder management skills Someone who's proactive, commercially aware, and team-oriented Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Purple Placements
Service Desk Analyst
Purple Placements Abingdon, Oxfordshire
Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include: Ensuring tickets are resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits when problems cannot be resolved remotely The above is not an exhaustive list of duties and you may be expected to perform different tasks as necessary to meet the overall business objectives of the organisation. About you We are seeking someone with experience in troubleshooting IT problems and supporting IT hardware, which includes printers, laptops, desktops, and mobile devices. This experience can be gained through previous roles or through academic study, such as a college or university course. Additionally, excellent customer service skills are required for this position. The role is fast-paced, and the ability to prioritize and manage multiple conflicting deadlines is essential. Key qualities for success in this role include strong problem-solving skills and attention to detail. Regular communication with internal and external stakeholders of all levels will be required, so excellent written and verbal communication skills are important. Job Types: Full-time, Permanent
May 21, 2026
Full time
Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include: Ensuring tickets are resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits when problems cannot be resolved remotely The above is not an exhaustive list of duties and you may be expected to perform different tasks as necessary to meet the overall business objectives of the organisation. About you We are seeking someone with experience in troubleshooting IT problems and supporting IT hardware, which includes printers, laptops, desktops, and mobile devices. This experience can be gained through previous roles or through academic study, such as a college or university course. Additionally, excellent customer service skills are required for this position. The role is fast-paced, and the ability to prioritize and manage multiple conflicting deadlines is essential. Key qualities for success in this role include strong problem-solving skills and attention to detail. Regular communication with internal and external stakeholders of all levels will be required, so excellent written and verbal communication skills are important. Job Types: Full-time, Permanent
EFAFLEX UK Limited
Industrial Door Engineer
EFAFLEX UK Limited
We have over 25 years experience as a subsidiary of the global group, in the High Speed Door industry. Currently 1200+ employees worldwide. As our UK subsidiary is growing quickly, we are seeking suitably experienced Industrial Door Engineer/s to join our expanding network of field engineers team on a full-time, permanent basis. Roles and Responsibilities Installation, service and maintenance at customer sites, commercial and industrial, throughout the UK The role will include fault finding, estimating repair requirement, fault diagnosis, and service calls Covering the whole of the UK you should be prepared to travel and be prepared for overnight stays Experience Required Minimum 2 years experience with industrial doors and preferably knowledge of High Speed Doors A strong practical mechanical and engineering background Full UK clean Driving Licence Current CSCS card IPAF & PASMA Card, preferred but not essential Excellent communication skills (written and verbal) We offer Competitive salary, OT rates paid at weekend. Company vehicle, IPad, mobile phone Standard working days are Monday to Friday All electrical tools provided Company Credit Card Salary Sacrifice Scheme Death in Service Company Pension Scheme Paycare 25 days holiday
May 21, 2026
Full time
We have over 25 years experience as a subsidiary of the global group, in the High Speed Door industry. Currently 1200+ employees worldwide. As our UK subsidiary is growing quickly, we are seeking suitably experienced Industrial Door Engineer/s to join our expanding network of field engineers team on a full-time, permanent basis. Roles and Responsibilities Installation, service and maintenance at customer sites, commercial and industrial, throughout the UK The role will include fault finding, estimating repair requirement, fault diagnosis, and service calls Covering the whole of the UK you should be prepared to travel and be prepared for overnight stays Experience Required Minimum 2 years experience with industrial doors and preferably knowledge of High Speed Doors A strong practical mechanical and engineering background Full UK clean Driving Licence Current CSCS card IPAF & PASMA Card, preferred but not essential Excellent communication skills (written and verbal) We offer Competitive salary, OT rates paid at weekend. Company vehicle, IPad, mobile phone Standard working days are Monday to Friday All electrical tools provided Company Credit Card Salary Sacrifice Scheme Death in Service Company Pension Scheme Paycare 25 days holiday
OpenClaw Integration Engineer (Remote)
Outlier Ai Sheffield, Yorkshire
About the Project Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer - we want you to help us train the world's most advanced generative systems. Ideal Qualifications 2+ years of experience in backend engineering, AI automation, or complex systems integration. Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting). Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases. Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors. Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output. Hands-on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems. High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections.
May 21, 2026
Full time
About the Project Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer - we want you to help us train the world's most advanced generative systems. Ideal Qualifications 2+ years of experience in backend engineering, AI automation, or complex systems integration. Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting). Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases. Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors. Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output. Hands-on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems. High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections.
IT Field Service Engineer - Hope Works & South
Breedon Group plc
You will be responsible for supporting Breedon's internal customers across a geographical patch for the various Breedon businesses to maintain the computer systems and networks. This will include installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems, either over the phone or in person to ensure users get maximum benefit. Key Responsibilities To regularly engage with your key customers and sites to proactively identify areas of improvement, as well as address any issues which may arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise and experience, covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks to identify potential issues. Application support and software installation. Talking users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Assist fellow engineers with more complex tasks such as cabling Replace faulty equipment as required. Respond within agreed time limits to call-outs. Work continuously on assigned tasks/helpdesk tickets to completion (or referral to third parties, if appropriate) within agreed SLAs. Support the roll-out of new applications, sites or decommissioning of sites as applicable. Proactively support company compliance to Health and Safety legislation through adherence to company polices, processes and practices. Work closely with all members of the BTS team across the group when required. Undertake any other activity as reasonably requested by management. Skills, Knowledge & Expertise Essential In depth knowledge and experience of Desktops, Laptops. Experience of Windows 10 and Windows 11. Office365 management and maintenance. Application support and software installs. Knowledge of servers, Networks LAN/WAN, including cloud hosted solutions. Knowledge of tablet/mobile phone support with both IOS and Android software. Knowledge of MDT (Microsoft Deployment Tools) for building laptops and desktops Knowledge of firewalls, proxies, and antivirus software. Ability to prioritise workload, be flexible in approach to problems and use own initiative to achieve results. Excellent communications skills, ability to communicate at all levels with professionalism, confidence, empathy and effectiveness. Take ownership and follow the lifecycle of each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. Knowledge of ManageEngine ServiceDesk Plus ticket logging system. Role Expectations The role is a field role so the postholder is required to be out on the road most of the time and as such, will need to hold a full UK/EU driving license. Due to the changing nature of the systems, we work with as well as the product range we operate with the postholder must be flexible in their approach to work/tasks and manage their work schedule accordingly. With this being a customer facing role delivering a service to our colleagues, the postholder is required to have a "can-do", positive/solution focused attitude and offer the highest level of customer service. Due to issues arising without notice, the postholder must be prepared to visit any sites across the group at short notice. As our business operates 24/7, there may be requirements to travel to and from sites either early or late in the day. Due to the geographic spread of our sites, there may be occasions where the distance to travel to and from the site(s) within the day is deemed unsafe from a health and wellbeing perspective, and therefore the postholder may be required to stay away from home on occasion. Job Benefits Car Allowance 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
May 21, 2026
Full time
You will be responsible for supporting Breedon's internal customers across a geographical patch for the various Breedon businesses to maintain the computer systems and networks. This will include installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems, either over the phone or in person to ensure users get maximum benefit. Key Responsibilities To regularly engage with your key customers and sites to proactively identify areas of improvement, as well as address any issues which may arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise and experience, covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks to identify potential issues. Application support and software installation. Talking users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Assist fellow engineers with more complex tasks such as cabling Replace faulty equipment as required. Respond within agreed time limits to call-outs. Work continuously on assigned tasks/helpdesk tickets to completion (or referral to third parties, if appropriate) within agreed SLAs. Support the roll-out of new applications, sites or decommissioning of sites as applicable. Proactively support company compliance to Health and Safety legislation through adherence to company polices, processes and practices. Work closely with all members of the BTS team across the group when required. Undertake any other activity as reasonably requested by management. Skills, Knowledge & Expertise Essential In depth knowledge and experience of Desktops, Laptops. Experience of Windows 10 and Windows 11. Office365 management and maintenance. Application support and software installs. Knowledge of servers, Networks LAN/WAN, including cloud hosted solutions. Knowledge of tablet/mobile phone support with both IOS and Android software. Knowledge of MDT (Microsoft Deployment Tools) for building laptops and desktops Knowledge of firewalls, proxies, and antivirus software. Ability to prioritise workload, be flexible in approach to problems and use own initiative to achieve results. Excellent communications skills, ability to communicate at all levels with professionalism, confidence, empathy and effectiveness. Take ownership and follow the lifecycle of each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. Knowledge of ManageEngine ServiceDesk Plus ticket logging system. Role Expectations The role is a field role so the postholder is required to be out on the road most of the time and as such, will need to hold a full UK/EU driving license. Due to the changing nature of the systems, we work with as well as the product range we operate with the postholder must be flexible in their approach to work/tasks and manage their work schedule accordingly. With this being a customer facing role delivering a service to our colleagues, the postholder is required to have a "can-do", positive/solution focused attitude and offer the highest level of customer service. Due to issues arising without notice, the postholder must be prepared to visit any sites across the group at short notice. As our business operates 24/7, there may be requirements to travel to and from sites either early or late in the day. Due to the geographic spread of our sites, there may be occasions where the distance to travel to and from the site(s) within the day is deemed unsafe from a health and wellbeing perspective, and therefore the postholder may be required to stay away from home on occasion. Job Benefits Car Allowance 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
Agricultural and Farming Jobs
Harvest Manager
Agricultural and Farming Jobs
Harvest Manager - Fresh Produce Harvest Operations This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced harvest professional ready to take full ownership of large-scale operations? Do you thrive on leading diverse teams to deliver high-quality crops under tight seasonal pressures? Are you motivated by driving performance, efficiency, and continuous improvement in a fast-paced farming environment? Location of the Job: UK - Herefordshire Salary & Benefits Package: 30,000 - 40,000 - depending on experience plus accommodation to be discussed Flexibility required during peak harvest periods, including early mornings, weekends, and seasonal hours Opportunity to work within a successful and progressive fresh produce farming business About the Company: Our client is a successful fresh produce farming business producing high-quality crops in Herefordshire. Working across a range of fresh produce crops including fruits and vegetables, the business is committed to delivering excellent harvest quality, operational efficiency, and high standards of compliance. The company operates with a strong management structure and values positive leadership, teamwork, and continuous improvement throughout its farming operations. Harvest Manager - The Job Role Details: An exciting opportunity has arisen for a Harvest Manager to take full responsibility for harvest planning, labour management, performance, quality, cost control, and compliance across multiple fresh produce crops. Reporting directly to the partners and working closely with the Herefordshire Field Manager, Assistant Farm Manager, Blueberry Manager, and wider Farm Management team, you will play a key role in leading harvest operations in a timely, cost-effective, safe, and positive manner. This is a hands-on leadership role requiring strong people management skills, excellent attention to detail, and the ability to motivate and develop a seasonal workforce while ensuring the highest harvest standards are maintained. Key Responsibilities: Lead the harvest workforce to ensure work targets are consistently achieved or exceeded Take responsibility for harvest planning, labour allocation, and effective management of labour resources Manage harvest performance, ensuring fair and consistent implementation of absence and disciplinary procedures Maintain excellent harvest quality standards through strong attention to detail Work collaboratively with packhouse and farm management teams on production standards and labour availability Support crop and labour forecasting for asparagus, blueberries, broccoli, and beans to aid recruitment planning, budgeting, and production decision-making Take overall responsibility for harvest operations and management cover across the harvest management team Ensure harvest records, payroll data, and operational reports are accurate and submitted on time Drive continuous improvement in harvest efficiency, productivity, cost control, and quality standards Ensure compliance with food hygiene, health and safety, people policies, and associated record keeping Support and develop supervisors and future leaders within the harvest workforce Promote a positive, productive, and motivated working environment across the harvest operation Essential Candidate Skills & Experience: Proven experience in agriculture or horticulture, with previous hands-on harvest management experience Demonstrable experience leading, managing, and coordinating seasonal teams from diverse backgrounds Strong organisational, planning, and decision-making skills Excellent communication skills with the ability to engage, motivate, and support a multicultural workforce Ability to follow performance and disciplinary procedures correctly Confidence in recording, analysing, and interpreting operational and performance data Ability to work in a fast-paced, hands-on environment with changing priorities Previous experience of health and safety in the workplace Positive, proactive attitude with strong teamwork skills Good computer skills Flexibility to work early mornings, weekends, and peak season hours Full UK driving licence Desirable: Knowledge of fresh produce crops Experience working with bonus or performance-based pay systems Working Hours: Full-time position with flexibility required, including early mornings, weekends, and additional hours during peak harvest periods How to Apply: Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. Key Words: Harvest Manager, Fresh Produce, Harvest Operations, Farm Manager, Horticulture, Agriculture, Seasonal Workforce, Crop Management, Herefordshire Jobs, Farm Operations We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
May 21, 2026
Full time
Harvest Manager - Fresh Produce Harvest Operations This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced harvest professional ready to take full ownership of large-scale operations? Do you thrive on leading diverse teams to deliver high-quality crops under tight seasonal pressures? Are you motivated by driving performance, efficiency, and continuous improvement in a fast-paced farming environment? Location of the Job: UK - Herefordshire Salary & Benefits Package: 30,000 - 40,000 - depending on experience plus accommodation to be discussed Flexibility required during peak harvest periods, including early mornings, weekends, and seasonal hours Opportunity to work within a successful and progressive fresh produce farming business About the Company: Our client is a successful fresh produce farming business producing high-quality crops in Herefordshire. Working across a range of fresh produce crops including fruits and vegetables, the business is committed to delivering excellent harvest quality, operational efficiency, and high standards of compliance. The company operates with a strong management structure and values positive leadership, teamwork, and continuous improvement throughout its farming operations. Harvest Manager - The Job Role Details: An exciting opportunity has arisen for a Harvest Manager to take full responsibility for harvest planning, labour management, performance, quality, cost control, and compliance across multiple fresh produce crops. Reporting directly to the partners and working closely with the Herefordshire Field Manager, Assistant Farm Manager, Blueberry Manager, and wider Farm Management team, you will play a key role in leading harvest operations in a timely, cost-effective, safe, and positive manner. This is a hands-on leadership role requiring strong people management skills, excellent attention to detail, and the ability to motivate and develop a seasonal workforce while ensuring the highest harvest standards are maintained. Key Responsibilities: Lead the harvest workforce to ensure work targets are consistently achieved or exceeded Take responsibility for harvest planning, labour allocation, and effective management of labour resources Manage harvest performance, ensuring fair and consistent implementation of absence and disciplinary procedures Maintain excellent harvest quality standards through strong attention to detail Work collaboratively with packhouse and farm management teams on production standards and labour availability Support crop and labour forecasting for asparagus, blueberries, broccoli, and beans to aid recruitment planning, budgeting, and production decision-making Take overall responsibility for harvest operations and management cover across the harvest management team Ensure harvest records, payroll data, and operational reports are accurate and submitted on time Drive continuous improvement in harvest efficiency, productivity, cost control, and quality standards Ensure compliance with food hygiene, health and safety, people policies, and associated record keeping Support and develop supervisors and future leaders within the harvest workforce Promote a positive, productive, and motivated working environment across the harvest operation Essential Candidate Skills & Experience: Proven experience in agriculture or horticulture, with previous hands-on harvest management experience Demonstrable experience leading, managing, and coordinating seasonal teams from diverse backgrounds Strong organisational, planning, and decision-making skills Excellent communication skills with the ability to engage, motivate, and support a multicultural workforce Ability to follow performance and disciplinary procedures correctly Confidence in recording, analysing, and interpreting operational and performance data Ability to work in a fast-paced, hands-on environment with changing priorities Previous experience of health and safety in the workplace Positive, proactive attitude with strong teamwork skills Good computer skills Flexibility to work early mornings, weekends, and peak season hours Full UK driving licence Desirable: Knowledge of fresh produce crops Experience working with bonus or performance-based pay systems Working Hours: Full-time position with flexibility required, including early mornings, weekends, and additional hours during peak harvest periods How to Apply: Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. Key Words: Harvest Manager, Fresh Produce, Harvest Operations, Farm Manager, Horticulture, Agriculture, Seasonal Workforce, Crop Management, Herefordshire Jobs, Farm Operations We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Manpower UK Ltd
Operations Manager
Manpower UK Ltd
Operations Manager - (PFI Contract management) Join a dynamic and innovative logistics and supply chain company committed to delivering excellence across the UK. Our clients organisation prides itself on fostering a collaborative and forward-thinking environment, offering ample opportunities for professional growth and development. We are dedicated to maintaining high standards of service, sustainability, and operational efficiency, making us a leading employer in the region. If you are passionate about streamlining operations and leading teams to success, this is an exciting opportunity to be part of a reputable and expanding organisation. Job Responsibilities Oversee daily operational activities to ensure efficiency, productivity, and quality standards are met Lead and manage the operational team, providing guidance, support, and performance management Develop and implement operational policies, procedures, and best practices Coordinate with other departments to optimise workflow and resource utilisation Monitor key performance indicators (KPIs) and prepare reports for senior management Manage budgets, control costs, and identify opportunities for process improvements Ensure compliance with health and safety regulations and industry standards Maintain strong relationships with clients, suppliers, and stakeholders Lead initiatives to improve customer satisfaction and operational effectiveness Required Skills & Qualifications Proven experience - 2/3 years PFI Contract Management Technical or FM qualification - ideally IWFM or NEBOSH Strong leadership and team management skills with the ability to motivate and develop staff Excellent organisational and problem-solving abilities Sound understanding of health and safety regulations and compliance standards Financial acumen with experience managing budgets and controlling costs Exceptional communication and interpersonal skills Proficiency in relevant software and systems, such as ERP or warehouse management systems Relevant qualifications, such as a degree in Business Management, Logistics, or related field, are desirable Certifications in project management Strong analytical skills with the ability to interpret data and generate actionable insights If you are a proactive leader with a passion for operational excellence and are eager to make a significant impact within a thriving organisation, we want to hear from you. Apply today to join our team and take the next step in your career.
May 21, 2026
Full time
Operations Manager - (PFI Contract management) Join a dynamic and innovative logistics and supply chain company committed to delivering excellence across the UK. Our clients organisation prides itself on fostering a collaborative and forward-thinking environment, offering ample opportunities for professional growth and development. We are dedicated to maintaining high standards of service, sustainability, and operational efficiency, making us a leading employer in the region. If you are passionate about streamlining operations and leading teams to success, this is an exciting opportunity to be part of a reputable and expanding organisation. Job Responsibilities Oversee daily operational activities to ensure efficiency, productivity, and quality standards are met Lead and manage the operational team, providing guidance, support, and performance management Develop and implement operational policies, procedures, and best practices Coordinate with other departments to optimise workflow and resource utilisation Monitor key performance indicators (KPIs) and prepare reports for senior management Manage budgets, control costs, and identify opportunities for process improvements Ensure compliance with health and safety regulations and industry standards Maintain strong relationships with clients, suppliers, and stakeholders Lead initiatives to improve customer satisfaction and operational effectiveness Required Skills & Qualifications Proven experience - 2/3 years PFI Contract Management Technical or FM qualification - ideally IWFM or NEBOSH Strong leadership and team management skills with the ability to motivate and develop staff Excellent organisational and problem-solving abilities Sound understanding of health and safety regulations and compliance standards Financial acumen with experience managing budgets and controlling costs Exceptional communication and interpersonal skills Proficiency in relevant software and systems, such as ERP or warehouse management systems Relevant qualifications, such as a degree in Business Management, Logistics, or related field, are desirable Certifications in project management Strong analytical skills with the ability to interpret data and generate actionable insights If you are a proactive leader with a passion for operational excellence and are eager to make a significant impact within a thriving organisation, we want to hear from you. Apply today to join our team and take the next step in your career.
FRENCH RESOURCES
Business Development Executive - French speaking
FRENCH RESOURCES
Our client, a Franco-British private organisation, is looking to recruit a French speaking (ideally) results-driven Business Development Executive to manage and grow a portfolio of member organisations while securing new partnerships. The Business Development Executive role is pivotal in driving revenue through renewals, upgrading membership tiers, acquiring new members, and establishing sponsorships and long-term commercial partnerships . With previous experience in consultancy or advisory firms, you will prioritise organisations operating within key strategic sectors, including Energy & Clean Growth, Defence, economic security and Technology & AI . The Business Consultant will engage with stakeholders across the full industry value chain including SME's: from financing, engineering, and procurement to manufacturing, commissioning, and transportation. ROLE of the Business Development Executive: Business Development: Acquiring new members and clients aligned with the organisation's strategic sector focus Proactively identifying and pursuing partnership and sponsorship opportunities Creating tailored commercial proposals (annual or multi-year) for prospects and existing members Account Management: Managing a portfolio of existing members to ensure satisfaction and long-term retention Securing timely renewals and identify opportunities to upgrade membership tiers Building and maintaining strong, consultative relationships with senior decision-makers Cross-functional Collaboration: Working closely with the marketing and events teams to develop compelling offers and campaigns Contributing to the development of sector-focused programming and strategic initiatives Representing the organisation at networking events, roundtables, and forums to promote services and generate leads Reporting & Strategic Input: Reporting regularly on key performance indicators (e.g. revenue, pipeline, ) Providing strategic insights and feedback from the field to help shape business development initiatives PROFILE: Fluency in both English and French with strong communication skills or at least a great interest for France Min 3 years of experience as a Business Consultant, or Business Development Executive or Sales Executive, ideally within a consultancy or advisory firm Proven ability to manage client relationships and consistently meet or exceed revenue targets A balanced skill set combining account management and proactive new business development Strong commercial awareness and ability to tailor value propositions to C-level audiences Knowledge of or interest in sectors such as Energy, Defence, or Technology & AI is highly desirable Excellent interpersonal and communication skills SALARY & BENEFITS: up to £40k basic + performance-based incentive directly tied to revenue generated Private Pension scheme after 3 months Private Medical Insurance after 6 months of service 25 days per annum in addition to 3 days of holiday at Christmas
May 20, 2026
Full time
Our client, a Franco-British private organisation, is looking to recruit a French speaking (ideally) results-driven Business Development Executive to manage and grow a portfolio of member organisations while securing new partnerships. The Business Development Executive role is pivotal in driving revenue through renewals, upgrading membership tiers, acquiring new members, and establishing sponsorships and long-term commercial partnerships . With previous experience in consultancy or advisory firms, you will prioritise organisations operating within key strategic sectors, including Energy & Clean Growth, Defence, economic security and Technology & AI . The Business Consultant will engage with stakeholders across the full industry value chain including SME's: from financing, engineering, and procurement to manufacturing, commissioning, and transportation. ROLE of the Business Development Executive: Business Development: Acquiring new members and clients aligned with the organisation's strategic sector focus Proactively identifying and pursuing partnership and sponsorship opportunities Creating tailored commercial proposals (annual or multi-year) for prospects and existing members Account Management: Managing a portfolio of existing members to ensure satisfaction and long-term retention Securing timely renewals and identify opportunities to upgrade membership tiers Building and maintaining strong, consultative relationships with senior decision-makers Cross-functional Collaboration: Working closely with the marketing and events teams to develop compelling offers and campaigns Contributing to the development of sector-focused programming and strategic initiatives Representing the organisation at networking events, roundtables, and forums to promote services and generate leads Reporting & Strategic Input: Reporting regularly on key performance indicators (e.g. revenue, pipeline, ) Providing strategic insights and feedback from the field to help shape business development initiatives PROFILE: Fluency in both English and French with strong communication skills or at least a great interest for France Min 3 years of experience as a Business Consultant, or Business Development Executive or Sales Executive, ideally within a consultancy or advisory firm Proven ability to manage client relationships and consistently meet or exceed revenue targets A balanced skill set combining account management and proactive new business development Strong commercial awareness and ability to tailor value propositions to C-level audiences Knowledge of or interest in sectors such as Energy, Defence, or Technology & AI is highly desirable Excellent interpersonal and communication skills SALARY & BENEFITS: up to £40k basic + performance-based incentive directly tied to revenue generated Private Pension scheme after 3 months Private Medical Insurance after 6 months of service 25 days per annum in addition to 3 days of holiday at Christmas
Universal Business Team
Service Manager
Universal Business Team Crown East, Worcestershire
Salary: (phone number removed) Basic Hours: Mon-Fri - 8am - 4.30pm Based in Worcester with occasional travel to sites. Car / Allowance Company Bonuses We're looking for a hands-on Technical Manager / Service Manager to lead and elevate our client's Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving service delivery and ensuring an exceptional customer experience. You'll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise. What You'll Do Lead, coach and develop a large team of nationwide Field Service Engineers, driving performance and accountability Own day-to-day service operations, ensuring SLA delivery, efficiency and high customer satisfaction Manage technical escalations, resolving complex issues quickly and professionally Oversee installation projects nationwide, ensuring deadlines and installation targets are met. Allocate workloads and prioritise jobs to maximise responsiveness and uptime Identify trends, recurring issues and opportunities for continuous improvement Work closely with customers and internal stakeholders to deliver a best-in-class service Deliver training and upskilling across the team Track performance metrics and use data to improve service delivery Requirements Proven experience in field service engineering, with demonstrable leadership experience Commercially aware, customer-focused and solutions-driven Confident managing escalations and high-pressure situations Strong organisational, communication and problem-solving skills Experience with service systems (CRM/ERP) and performance reporting Engineering degree or equivalent (Electrical/Mechanical preferred) Why Join High-impact leadership role with real ownership Opportunity to shape and improve service operations Work in a fast-paced, customer-focused environment Benefits (phone number removed) Basic Based in Worcester with occasional travel to sites. Car / Allowance Company Bonuses
May 20, 2026
Full time
Salary: (phone number removed) Basic Hours: Mon-Fri - 8am - 4.30pm Based in Worcester with occasional travel to sites. Car / Allowance Company Bonuses We're looking for a hands-on Technical Manager / Service Manager to lead and elevate our client's Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving service delivery and ensuring an exceptional customer experience. You'll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise. What You'll Do Lead, coach and develop a large team of nationwide Field Service Engineers, driving performance and accountability Own day-to-day service operations, ensuring SLA delivery, efficiency and high customer satisfaction Manage technical escalations, resolving complex issues quickly and professionally Oversee installation projects nationwide, ensuring deadlines and installation targets are met. Allocate workloads and prioritise jobs to maximise responsiveness and uptime Identify trends, recurring issues and opportunities for continuous improvement Work closely with customers and internal stakeholders to deliver a best-in-class service Deliver training and upskilling across the team Track performance metrics and use data to improve service delivery Requirements Proven experience in field service engineering, with demonstrable leadership experience Commercially aware, customer-focused and solutions-driven Confident managing escalations and high-pressure situations Strong organisational, communication and problem-solving skills Experience with service systems (CRM/ERP) and performance reporting Engineering degree or equivalent (Electrical/Mechanical preferred) Why Join High-impact leadership role with real ownership Opportunity to shape and improve service operations Work in a fast-paced, customer-focused environment Benefits (phone number removed) Basic Based in Worcester with occasional travel to sites. Car / Allowance Company Bonuses
CPJ Recruitment
Territory Sales Manager
CPJ Recruitment Peterborough, Cambridgeshire
Join a leading building materials manufacturer & develop a career! Territory Sales Manager - CIVILS / INFRASTRUCTURE £46K + CAR ALLOWANCE Area : East Midlands / Bedfordshire / Cambridgeshire / Lincolnshire Excellent opportunity to join a well established and market leading business operating within the construction materials and infrastructure sector. This position would suit an ambitious field sales professional looking to further develop their career within a highly respected organisation that offers structured training, coaching and long term progression opportunities. The Role of Territory Sales Manager Field sales role representing a leading construction manufacturer of aggregates / heavy side building materials. Products and solutions used across infrastructure projects, groundworks, highways & road projects. Developing existing relationships at sub contractor / civils contractor / groundwork contractor level Building relationships at site level to win business and repeat business 50% account management growth / 50% new business Tracking infrastructure and groundwork projects across the region Developing regional spend across existing contractor accounts Identifying and securing new project opportunities Building long term customer partnerships across the territory The Company hiring a Territory Sales Manager Our client is a well established and highly regarded organisation within the construction materials and infrastructure sector, supplying specialist solutions into major civil engineering, groundwork and infrastructure projects across the UK. The business has built a strong reputation for reliability, operational, sustainable manufacturing excellence and customer service, supported by long standing relationships throughout the construction supply chain. With continued investment across the business and ambitious long term growth plans, they offer an excellent platform for individuals looking to develop their career within a stable and market leading environment. The organisation places strong emphasis on employee development, structured onboarding and ongoing coaching, making this an excellent opportunity for an ambitious sales professional looking to progress within the industry. The candidate for the Territory Sales Manager Attitude, personality and drive is more important than experience. This will be suitable for a 2nd / 3rd job on the upward curve of their career. Minimum of 18 months sales experience. A personality that would flourish building relationships at site level within construction. Excellent internal candidates looking to break into field sales will be considered. This opportunity is particularly well suited to candidates in the early to mid stages of their field sales career looking to develop within a market leading organisation. The Package on offer for the Territory Sales Manager £46,000 basic salary £4,000 car allowance 25 days holiday + bank holidays Option to buy/sell up to 5 additional holidays Pension scheme Death in service benefit Employee Assistance Programme Occupational health support Cycle to work scheme Long service holiday rewards Ref : CPJ1842
May 20, 2026
Full time
Join a leading building materials manufacturer & develop a career! Territory Sales Manager - CIVILS / INFRASTRUCTURE £46K + CAR ALLOWANCE Area : East Midlands / Bedfordshire / Cambridgeshire / Lincolnshire Excellent opportunity to join a well established and market leading business operating within the construction materials and infrastructure sector. This position would suit an ambitious field sales professional looking to further develop their career within a highly respected organisation that offers structured training, coaching and long term progression opportunities. The Role of Territory Sales Manager Field sales role representing a leading construction manufacturer of aggregates / heavy side building materials. Products and solutions used across infrastructure projects, groundworks, highways & road projects. Developing existing relationships at sub contractor / civils contractor / groundwork contractor level Building relationships at site level to win business and repeat business 50% account management growth / 50% new business Tracking infrastructure and groundwork projects across the region Developing regional spend across existing contractor accounts Identifying and securing new project opportunities Building long term customer partnerships across the territory The Company hiring a Territory Sales Manager Our client is a well established and highly regarded organisation within the construction materials and infrastructure sector, supplying specialist solutions into major civil engineering, groundwork and infrastructure projects across the UK. The business has built a strong reputation for reliability, operational, sustainable manufacturing excellence and customer service, supported by long standing relationships throughout the construction supply chain. With continued investment across the business and ambitious long term growth plans, they offer an excellent platform for individuals looking to develop their career within a stable and market leading environment. The organisation places strong emphasis on employee development, structured onboarding and ongoing coaching, making this an excellent opportunity for an ambitious sales professional looking to progress within the industry. The candidate for the Territory Sales Manager Attitude, personality and drive is more important than experience. This will be suitable for a 2nd / 3rd job on the upward curve of their career. Minimum of 18 months sales experience. A personality that would flourish building relationships at site level within construction. Excellent internal candidates looking to break into field sales will be considered. This opportunity is particularly well suited to candidates in the early to mid stages of their field sales career looking to develop within a market leading organisation. The Package on offer for the Territory Sales Manager £46,000 basic salary £4,000 car allowance 25 days holiday + bank holidays Option to buy/sell up to 5 additional holidays Pension scheme Death in service benefit Employee Assistance Programme Occupational health support Cycle to work scheme Long service holiday rewards Ref : CPJ1842
Hays
Customer Services Coordinator
Hays Telford, Shropshire
Customer Services Coordinator Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role.Ability to work effectively in a fast-paced, evolving environment.Strong verbal and written communication skills.Proficiency in Microsoft Office applications.Experience coordinating schedules, operations, or service delivery.Experience scheduling field-based service engineers.Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 20, 2026
Full time
Customer Services Coordinator Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role.Ability to work effectively in a fast-paced, evolving environment.Strong verbal and written communication skills.Proficiency in Microsoft Office applications.Experience coordinating schedules, operations, or service delivery.Experience scheduling field-based service engineers.Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Cottrell Moore Ltd
Product Design Engineer
Cottrell Moore Ltd Ipswich, Suffolk
Product Design Engineer Location: Ipswich, Suffolk Salary: £32,000 £35,000 per year Hours: Full-time Monday - Friday 35 hours per week About the Role: We re looking for a creative Product Design Engineer with a passion for outdoor leisure products and practical innovation. You ll help design and develop tents, awnings, roof top tents, shelters, and outdoor accessories, turning ideas into functional, high-quality products for the market. Working closely with designers, suppliers, and manufacturers, you ll use CAD software to create product drawings, support prototype development, review samples, and improve products for durability, usability, and manufacturing efficiency. This role is ideal for someone with a strong eye for detail, an interest in materials and construction methods, and enthusiasm for outdoor and camping products. Benefits: Companywide performance bonus scheme 28 days holiday including bank holidays, plus time in lieu for weekend work Additional annual leave for long service (up to 5 extra days) Beautiful rural office location surrounded by nature Opportunity for occasional overseas travel to manufacturing sites in Asia Key Responsibilities: Design and develop outdoor leisure products including tents, awnings, shelters, and accessories Produce CAD drawings, illustrations, and technical product documentation Support prototype builds, product testing, sample reviews, and product improvements Work with suppliers and manufacturers to refine products and resolve technical issues Maintain accurate design records, reports, and project updates using Monday . com Requirements: Degree, HND, or equivalent experience in Product Design, Industrial Design, Mechanical Design, or a related field Experience or strong interest in tents, camping equipment, textile structures, or outdoor leisure products CAD software skills (Solidworks and Illustrator beneficial) Understanding of materials, manufacturing processes, and practical product design Knowledge of fabrics, poles, air frames, fixings, plastics, aluminium, steel, stitching, or similar construction methods is advantageous Strong problem-solving, communication, and teamwork skills Passion for innovation and creating user-focused outdoor products
May 20, 2026
Full time
Product Design Engineer Location: Ipswich, Suffolk Salary: £32,000 £35,000 per year Hours: Full-time Monday - Friday 35 hours per week About the Role: We re looking for a creative Product Design Engineer with a passion for outdoor leisure products and practical innovation. You ll help design and develop tents, awnings, roof top tents, shelters, and outdoor accessories, turning ideas into functional, high-quality products for the market. Working closely with designers, suppliers, and manufacturers, you ll use CAD software to create product drawings, support prototype development, review samples, and improve products for durability, usability, and manufacturing efficiency. This role is ideal for someone with a strong eye for detail, an interest in materials and construction methods, and enthusiasm for outdoor and camping products. Benefits: Companywide performance bonus scheme 28 days holiday including bank holidays, plus time in lieu for weekend work Additional annual leave for long service (up to 5 extra days) Beautiful rural office location surrounded by nature Opportunity for occasional overseas travel to manufacturing sites in Asia Key Responsibilities: Design and develop outdoor leisure products including tents, awnings, shelters, and accessories Produce CAD drawings, illustrations, and technical product documentation Support prototype builds, product testing, sample reviews, and product improvements Work with suppliers and manufacturers to refine products and resolve technical issues Maintain accurate design records, reports, and project updates using Monday . com Requirements: Degree, HND, or equivalent experience in Product Design, Industrial Design, Mechanical Design, or a related field Experience or strong interest in tents, camping equipment, textile structures, or outdoor leisure products CAD software skills (Solidworks and Illustrator beneficial) Understanding of materials, manufacturing processes, and practical product design Knowledge of fabrics, poles, air frames, fixings, plastics, aluminium, steel, stitching, or similar construction methods is advantageous Strong problem-solving, communication, and teamwork skills Passion for innovation and creating user-focused outdoor products
Westwood Recruitment
Fire And Security Engineer
Westwood Recruitment City, Manchester
Fire and Security Engineer - Manchester Pay: £35,000.00-£40,000.00 per year (Negotiable) Job Description: We are looking for an experienced Fire & Security Service Engineer to join our growing team across the North West. This is a field-based role working across a variety of commercial sites. You ll be responsible for servicing, maintaining, and fault-finding on a range of fire and security systems while building strong relationships with customers. Location: Manchester and the North-West Key Responsibilities Service and maintain fire alarms, CCTV, intruder alarms, and access control systems Diagnose faults and carry out repairs efficiently Complete all service documentation and reports accurately Ensure systems meet relevant British Standards Provide excellent customer service on-site Support with occasional small installation works when required Participate in a shared telephone support call-out rota Systems Experience Required CCTV (IP & analogue Hikvision, Dahua) Access Control (Paxton, Comelit PAC) Fire Alarms BS5839 compliant) Intruder Alarms (Texecom, Honeywell Galaxy) What We re Looking For Proven experience in a similar role Strong knowledge of fire and security systems Good understanding of industry standards Ability to work independently and manage your own workload Professional and reliable with good communication skills Full UK driving licence Ability to pass security vetting What s on Offer Competitive salary (£35,000 £40,000) Company vehicle (with private use) Mobile phone and laptop Pension scheme Ongoing training and development Career progression opportunities Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential.
May 20, 2026
Full time
Fire and Security Engineer - Manchester Pay: £35,000.00-£40,000.00 per year (Negotiable) Job Description: We are looking for an experienced Fire & Security Service Engineer to join our growing team across the North West. This is a field-based role working across a variety of commercial sites. You ll be responsible for servicing, maintaining, and fault-finding on a range of fire and security systems while building strong relationships with customers. Location: Manchester and the North-West Key Responsibilities Service and maintain fire alarms, CCTV, intruder alarms, and access control systems Diagnose faults and carry out repairs efficiently Complete all service documentation and reports accurately Ensure systems meet relevant British Standards Provide excellent customer service on-site Support with occasional small installation works when required Participate in a shared telephone support call-out rota Systems Experience Required CCTV (IP & analogue Hikvision, Dahua) Access Control (Paxton, Comelit PAC) Fire Alarms BS5839 compliant) Intruder Alarms (Texecom, Honeywell Galaxy) What We re Looking For Proven experience in a similar role Strong knowledge of fire and security systems Good understanding of industry standards Ability to work independently and manage your own workload Professional and reliable with good communication skills Full UK driving licence Ability to pass security vetting What s on Offer Competitive salary (£35,000 £40,000) Company vehicle (with private use) Mobile phone and laptop Pension scheme Ongoing training and development Career progression opportunities Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential.
First Recruitment Services
Electronics Engineer
First Recruitment Services Horsham, Sussex
We are seeking a proactive and technically strong Electronics Engineer to join a small, specialist team supporting global conferencing and communication solutions. This is a hands-on support role, focused on troubleshooting, testing, and configuration not field installation supporting customers and partners worldwide. Ideally, the candidate will have an electronics / system background with a good working knowledge of IP infrastructure and IP based systems. Electronics Engineer responsibilities: Providing product technical support via telephone, email, social media etc to our customer base and internally Occasional site visit to assist customers and end users may be required Technical Training / Technical Assistance to customers including the preparation and deliver of training courses Working with and assisting the sales team to ensure customers care expectations are maintained Testing and configuration of some our products prior to despatch. Where time allows, assisting the in house small batch production team with testing and configuration. This may include some light assembly work (both mechanical and electrical). Skills & experience required: Experience in a technical support / service engineer role HNC / HND (or equivalent) in Engineering, IT, or Telecommunications (preferred) Ability to rework / rectify circuit boards to component level. Soldering skills. Good working knowledge of Ethernet experience, TCP/IP configuration etc. Device configuration software USB interfaces etc. Use of oscilloscopes, digital volt meters. Experience of SIP Telephony Systems would be beneficial Proactive, patient, and detail-oriented approach Ability to work independently as a key member of a small technical team Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
May 20, 2026
Full time
We are seeking a proactive and technically strong Electronics Engineer to join a small, specialist team supporting global conferencing and communication solutions. This is a hands-on support role, focused on troubleshooting, testing, and configuration not field installation supporting customers and partners worldwide. Ideally, the candidate will have an electronics / system background with a good working knowledge of IP infrastructure and IP based systems. Electronics Engineer responsibilities: Providing product technical support via telephone, email, social media etc to our customer base and internally Occasional site visit to assist customers and end users may be required Technical Training / Technical Assistance to customers including the preparation and deliver of training courses Working with and assisting the sales team to ensure customers care expectations are maintained Testing and configuration of some our products prior to despatch. Where time allows, assisting the in house small batch production team with testing and configuration. This may include some light assembly work (both mechanical and electrical). Skills & experience required: Experience in a technical support / service engineer role HNC / HND (or equivalent) in Engineering, IT, or Telecommunications (preferred) Ability to rework / rectify circuit boards to component level. Soldering skills. Good working knowledge of Ethernet experience, TCP/IP configuration etc. Device configuration software USB interfaces etc. Use of oscilloscopes, digital volt meters. Experience of SIP Telephony Systems would be beneficial Proactive, patient, and detail-oriented approach Ability to work independently as a key member of a small technical team Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Junior Electrical Design Engineer (Building Services)
Ernest Gordon Recruitment Rochester, Kent
Junior Electrical Design Engineer (Building Services/Lighting Design) Rochester, England £35,000 - £45,000 + Training + Progression + Private Healthcare + Pension Are you an Electrical Design Engineer or similar with a background within the Building Services/MEP/Lighting Design/Low Voltage Power industry and/or a related field, having previous working experience in a Junior Electrical Design Engineer click apply for full job details
May 20, 2026
Full time
Junior Electrical Design Engineer (Building Services/Lighting Design) Rochester, England £35,000 - £45,000 + Training + Progression + Private Healthcare + Pension Are you an Electrical Design Engineer or similar with a background within the Building Services/MEP/Lighting Design/Low Voltage Power industry and/or a related field, having previous working experience in a Junior Electrical Design Engineer click apply for full job details
OpenClaw Contributor - AI Agents (Remote)
Outlier Ai Sheffield, Yorkshire
About the Project Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer - we want you to help us train the world's most advanced generative systems. Ideal Qualifications 2+ years of experience in backend engineering, AI automation, or complex systems integration. Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting). Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases. Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors. Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output. Hands-on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems. High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections.
May 20, 2026
Full time
About the Project Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer - we want you to help us train the world's most advanced generative systems. Ideal Qualifications 2+ years of experience in backend engineering, AI automation, or complex systems integration. Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting). Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases. Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors. Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output. Hands-on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems. High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections.
Hays
Technical Customer Services
Hays Telford, Shropshire
Technical Customer Services Your new company We are working with an established international organisation seeking a Technical Customer Services specialist to join its specialist technical team. This role is focused on delivering high-quality technical support to both internal stakeholders and external customers, ensuring effective use, integration, and troubleshooting of complex equipment and software solutions. The successful candidate will play a key role in enhancing the overall customer experience through expert guidance and problem resolution. Your new role As a Technical Customer Services Administrator, your role will involve: Technical Support & Troubleshooting. Act as a primary point of contact for technical queries relating to product functionality, applications, and system integration. Diagnose and resolve hardware, software, and workflow issues. Escalate complex or unresolved issues to specialist teams where appropriate. Customer Support, Enablement & Training. Support customers in understanding and using equipment and software effectively. Deliver technical guidance and assist with problem-solving. Contribute to the development of user guides, FAQs, and training materials. Support delivery of training sessions (remote or on-site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute to internal knowledge bases and customer-facing resources. Identify recurring issues and suggest improvements to products, processes, or documentation. Cross-Functional Collaboration. Work closely with engineering, product, and customer-facing teams to improve overall service delivery. Coordinate with field-based teams for issues requiring on-site intervention or repair. What you'll need to succeed Strong technical understanding of equipment, systems, or manufacturing-related technologies.Proven ability to diagnose and resolve technical issues across hardware and software.Excellent communication skills, with the ability to explain complex technical concepts clearly.Strong attention to detail with high-quality documentation skills.Experience in a technical support, applications engineering, or similar role. Experience within industrial, engineering, or manufacturing environments. Exposure to customer-facing technical roles supporting complex products or systems. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 20, 2026
Full time
Technical Customer Services Your new company We are working with an established international organisation seeking a Technical Customer Services specialist to join its specialist technical team. This role is focused on delivering high-quality technical support to both internal stakeholders and external customers, ensuring effective use, integration, and troubleshooting of complex equipment and software solutions. The successful candidate will play a key role in enhancing the overall customer experience through expert guidance and problem resolution. Your new role As a Technical Customer Services Administrator, your role will involve: Technical Support & Troubleshooting. Act as a primary point of contact for technical queries relating to product functionality, applications, and system integration. Diagnose and resolve hardware, software, and workflow issues. Escalate complex or unresolved issues to specialist teams where appropriate. Customer Support, Enablement & Training. Support customers in understanding and using equipment and software effectively. Deliver technical guidance and assist with problem-solving. Contribute to the development of user guides, FAQs, and training materials. Support delivery of training sessions (remote or on-site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute to internal knowledge bases and customer-facing resources. Identify recurring issues and suggest improvements to products, processes, or documentation. Cross-Functional Collaboration. Work closely with engineering, product, and customer-facing teams to improve overall service delivery. Coordinate with field-based teams for issues requiring on-site intervention or repair. What you'll need to succeed Strong technical understanding of equipment, systems, or manufacturing-related technologies.Proven ability to diagnose and resolve technical issues across hardware and software.Excellent communication skills, with the ability to explain complex technical concepts clearly.Strong attention to detail with high-quality documentation skills.Experience in a technical support, applications engineering, or similar role. Experience within industrial, engineering, or manufacturing environments. Exposure to customer-facing technical roles supporting complex products or systems. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Marshall
Stores & Sub Assembly Supervisor
Marshall
Role Information: Job Title - Stores and Sub Assembly Supervisor Salary - Up to 30,000 DOE Location - Merthyr Tydfil South Wales Starting - September 2026 Why join Marshall Land Systems in this role: The Logistics & Sub Assembly Supervisor is responsible for overseeing the efficient day to day operation of warehouse, stores, logistics, and sub-assembly activities to support manufacturing and production operations. The role ensures accurate stock control, safe working practices, effective material flow, and high standards of assembly quality while supporting operational performance and continuous improvement initiatives. Working closely with Production, Engineering, and Supply Chain teams, the Supervisor leads operational activities to ensure materials and sub-assemblies are delivered safely, efficiently, and on schedule. Your responsibilities in this role include: Supervise day-to-day warehouse, stores, logistics, and sub-assembly operations to ensure efficiency, accuracy, and adherence to production schedules Coordinate the receipt, storage, movement, and distribution of materials, components, and finished goods across operational areas Lead and support sub-assembly activities in accordance with engineering drawings, work instructions, and quality standards Ensure stock levels are maintained accurately, monitoring material usage and supporting vending activity management Ensure all warehouse and sub-assembly activities are carried out in line with company Health & Safety procedures and safe working practices Maintain high standards of housekeeping, organisation, and 5S within warehouse and assembly environments Support inventory accuracy through stock control activities, cycle counts, and material traceability processes Ensure all activities comply with company procedures, processes, configuration control, and compliance requirements Support internal and external audits, ensuring operational areas, records, and documentation are audit ready Investigate and resolve operational or customer/business related issues in a timely and professional manner Monitor team workload, productivity, and operational priorities to support delivery targets and business objectives Coordinate with Production, Planning, Engineering, and Quality teams to resolve material shortages, non-conformances, or operational issues Support training, mentoring, and development of logistics and sub-assembly team members Identify and contribute to continuous improvement initiatives to improve efficiency, quality, and operational performance Ensure warehouse security and maintain appropriate access controls Maintain tools, equipment, and work areas in a safe, organised, and serviceable condition Support operational reporting activities, including KPIs, stock accuracy, and delivery performance metrics Apply if you have most of the following: Experience working within warehouse, stores, logistics, manufacturing, or production environments Previous supervisory or team leadership experience within an operational environment Experience with stock control, inventory management, and material handling processes Experience supporting assembly or sub-assembly activities within manufacturing environments Experience working within regulated or quality-controlled industry Experience using ERP, MRP, or warehouse management systems Technical skills/education Strong understanding of warehouse, logistics, and material flow processes Good organisational skills with the ability to prioritise operational activities effectively High attention to detail and accuracy Good communication and team leadership skills Ability to work collaboratively across multiple operational teams Basic IT skills including Microsoft Word and Excel Good numerical and problem-solving ability Understanding of Health & Safety requirements within warehouse and manufacturing environment Additional local needs: Full-time onsite working required Successful candidate will be required to complete a BPSS check Role may involve manual handling and movement of materials and assemblies The benefits of this role include: Opportunity to lead logistics and sub-assembly operations within a manufacturing Exposure to warehouse, production, and assembly activities within a regulated industry Development of leadership, operational, and technical skills Involvement in continuous improvement and operational excellence initiatives Opportunity to work collaboratively across multiple operational and engineering functions Experience within a fast-paced and quality-focused manufacturing environment Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 20, 2026
Full time
Role Information: Job Title - Stores and Sub Assembly Supervisor Salary - Up to 30,000 DOE Location - Merthyr Tydfil South Wales Starting - September 2026 Why join Marshall Land Systems in this role: The Logistics & Sub Assembly Supervisor is responsible for overseeing the efficient day to day operation of warehouse, stores, logistics, and sub-assembly activities to support manufacturing and production operations. The role ensures accurate stock control, safe working practices, effective material flow, and high standards of assembly quality while supporting operational performance and continuous improvement initiatives. Working closely with Production, Engineering, and Supply Chain teams, the Supervisor leads operational activities to ensure materials and sub-assemblies are delivered safely, efficiently, and on schedule. Your responsibilities in this role include: Supervise day-to-day warehouse, stores, logistics, and sub-assembly operations to ensure efficiency, accuracy, and adherence to production schedules Coordinate the receipt, storage, movement, and distribution of materials, components, and finished goods across operational areas Lead and support sub-assembly activities in accordance with engineering drawings, work instructions, and quality standards Ensure stock levels are maintained accurately, monitoring material usage and supporting vending activity management Ensure all warehouse and sub-assembly activities are carried out in line with company Health & Safety procedures and safe working practices Maintain high standards of housekeeping, organisation, and 5S within warehouse and assembly environments Support inventory accuracy through stock control activities, cycle counts, and material traceability processes Ensure all activities comply with company procedures, processes, configuration control, and compliance requirements Support internal and external audits, ensuring operational areas, records, and documentation are audit ready Investigate and resolve operational or customer/business related issues in a timely and professional manner Monitor team workload, productivity, and operational priorities to support delivery targets and business objectives Coordinate with Production, Planning, Engineering, and Quality teams to resolve material shortages, non-conformances, or operational issues Support training, mentoring, and development of logistics and sub-assembly team members Identify and contribute to continuous improvement initiatives to improve efficiency, quality, and operational performance Ensure warehouse security and maintain appropriate access controls Maintain tools, equipment, and work areas in a safe, organised, and serviceable condition Support operational reporting activities, including KPIs, stock accuracy, and delivery performance metrics Apply if you have most of the following: Experience working within warehouse, stores, logistics, manufacturing, or production environments Previous supervisory or team leadership experience within an operational environment Experience with stock control, inventory management, and material handling processes Experience supporting assembly or sub-assembly activities within manufacturing environments Experience working within regulated or quality-controlled industry Experience using ERP, MRP, or warehouse management systems Technical skills/education Strong understanding of warehouse, logistics, and material flow processes Good organisational skills with the ability to prioritise operational activities effectively High attention to detail and accuracy Good communication and team leadership skills Ability to work collaboratively across multiple operational teams Basic IT skills including Microsoft Word and Excel Good numerical and problem-solving ability Understanding of Health & Safety requirements within warehouse and manufacturing environment Additional local needs: Full-time onsite working required Successful candidate will be required to complete a BPSS check Role may involve manual handling and movement of materials and assemblies The benefits of this role include: Opportunity to lead logistics and sub-assembly operations within a manufacturing Exposure to warehouse, production, and assembly activities within a regulated industry Development of leadership, operational, and technical skills Involvement in continuous improvement and operational excellence initiatives Opportunity to work collaboratively across multiple operational and engineering functions Experience within a fast-paced and quality-focused manufacturing environment Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

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