Group Compliance Manager - Hybrid

Join a pioneering company specialising in Gadget and Travel insurance, as well as Ticket protection. They are looking for an experienced Compliance Manager with a genuine background in the insurance industry and a practical, commercial mindset. This role is central to our operations, offering the opportunity to lead our compliance efforts and ensure our innovative solutions meet all regulatory standards.

Purpose of the Role:

• Monitor and interpret legislative and regulatory developments impacting the business, ensuring compliance with bodies like the FCA and CBI.
• Maintain and update the Annual Compliance Framework, procedure manuals, and conduct risk policies.
• Develop and implement plans to address new or changing regulatory requirements, balancing risk management with business impact.
• Investigate compliance risks and issues, providing actionable feedback and solutions.
• Manage and complete Data Subject Access Requests (DSARs) within statutory timeframes.
• Ensure appropriate data protection policies and procedures are in place and up to date.
• Own and maintain the risk register, ensuring risks are accurately recorded and regularly updated.
• Lead the internal compliance audit programme, assessing the effectiveness of controls and regulatory adherence.
• Oversee the quality assurance monitoring programme to identify conduct risk and areas for improvement.
• Maintain oversight of the Complaints Function, ensuring it operates effectively and in line with regulatory requirements.

Required Skills & Qualifications:

• Minimum of 4-5 years' experience in a compliance role within the insurance industry.
• Strong knowledge of FCA regulatory requirements relevant to insurance, including Consumer Duty, Complaints, Product Oversight & Governance, and Fair Value.
• Excellent analytical and problem-solving skills, capable of interpreting complex regulatory requirements into clear, practical guidance.
• Experience in managing or supervising a team, with strong leadership skills.
• Proficient in Microsoft Word and Excel.
• Desirable: Experience with CBI requirements, relevant professional qualifications (e.g., ICA Certificate or Diploma in Compliance, CII), and familiarity with complaints oversight in a regulated environment.

Benefits:

• Competitive salary package.
• Opportunities for professional growth and development within a pioneering company.
• A dynamic and supportive work environment that fosters innovation and collaboration.