Business Support Officer

The role of Business Support Officer involves delivering efficient administrative support to ensure seamless departmental operations within the public sector. This position requires excellent organisational abilities and attention to detail to meet the needs of a fast-paced environment.

Client Details

The employer is a public sector organisation with a national reach, known for its structured and professional environment. This small-sized team values precision and efficiency in its daily operations, offering a supportive atmosphere for its employees.

Description

• Provide comprehensive administrative support to the department.
• Liaise with the communications team on the listening exercise and related outputs.
• Take accurate notes and minutes during meetings.
• Manage documents and provide general administrative support.
• Coordinate logistics for events, meetings, and consultations, including scheduling and bookings.
• Conduct desk-based research as required.
• Format and quality-check reports, briefings, and correspondence.
• Administer document approval and sign-off processes.
• Coordinate schedules and ensure the timely delivery of tasks.
• Handle correspondence and maintain accurate records.
• Assist in the preparation of reports, presentations, and briefing materials.
• Manage data entry and maintain organised digital and physical filing systems.
• Collaborate with team members to support project delivery and deadlines.

Profile

A successful Business Support Officer should have:

Experience working in a policy, public affairs, or public sector environment

Familiarity with consultation processes or government correspondence

Excellent written and verbal communication skills

Excellent attention to detail with a 'right first time' approach

Good IT skills (including Microsoft Word, Outlook, PowerPoint and Excel)

Demonstrable experience of being able to handle multiple complex requests and, take ownership of work

A background in administration and data entry/schedule management

Ability to grasp complex information in a pressurised environment

Ability to work flexibly and comfortably in a constantly changing environment whilst effectively managing conflicting priorities

Law or legal skills - desirable

Job Offer

• Hourly rate of 13.45 per hour.
• Hybrid working available, with 1-2 days per week in the office required.
• Opportunity to work within a supportive public sector team in Birmingham.
• Professional working environment with a strong focus on efficiency and organisation.

If you are ready to contribute as a Business Support Officer within the public sector, apply now to take the next step in your career.