Join Our Team as a Housing Officer in Brentwood! Are you passionate about creating vibrant communities? Do you thrive on making a positive difference in people's lives? If so, we have the perfect opportunity for you! We are looking for a dynamic and dedicated Housing Manager to join our team in beautiful Warley, Brentwood. This is a permanent position where your expertise will help shape the future of our housing services! What You'll Do: As our Housing Manager, you will be at the forefront of our mission to provide high-quality housing solutions. Your responsibilities will include: Overseeing the management of housing stock to ensure it meets the needs of our residents. Developing and maintaining positive relationships with tenants, ensuring their voices are heard. Leading a team of dedicated housing professionals to deliver exceptional service. Implementing policies and procedures that promote sustainability and community engagement. Collaborating with local authorities and stakeholders to enhance housing services. Managing budgets and resources effectively to maximize operational efficiency. What We're Looking For: To excel in this role, you should possess: Proven experience in housing management or a related field. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and decision-making. A genuine commitment to community development and tenant satisfaction. Why Join Us? At our organisation, we believe in fostering a supportive and inclusive workplace. By joining our team, you will benefit from: Competitive salary and benefits package. Opportunities for professional development and career growth. A collaborative and enthusiastic work environment. The chance to make a meaningful impact in the community. What's Next? Are you ready to take the next step in your career? We can't wait to hear from you! If you're excited about the opportunity to lead and innovate in housing management, please send your CV and a cover letter outlining your experience and passion for the role. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Contractor
Join Our Team as a Housing Officer in Brentwood! Are you passionate about creating vibrant communities? Do you thrive on making a positive difference in people's lives? If so, we have the perfect opportunity for you! We are looking for a dynamic and dedicated Housing Manager to join our team in beautiful Warley, Brentwood. This is a permanent position where your expertise will help shape the future of our housing services! What You'll Do: As our Housing Manager, you will be at the forefront of our mission to provide high-quality housing solutions. Your responsibilities will include: Overseeing the management of housing stock to ensure it meets the needs of our residents. Developing and maintaining positive relationships with tenants, ensuring their voices are heard. Leading a team of dedicated housing professionals to deliver exceptional service. Implementing policies and procedures that promote sustainability and community engagement. Collaborating with local authorities and stakeholders to enhance housing services. Managing budgets and resources effectively to maximize operational efficiency. What We're Looking For: To excel in this role, you should possess: Proven experience in housing management or a related field. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and decision-making. A genuine commitment to community development and tenant satisfaction. Why Join Us? At our organisation, we believe in fostering a supportive and inclusive workplace. By joining our team, you will benefit from: Competitive salary and benefits package. Opportunities for professional development and career growth. A collaborative and enthusiastic work environment. The chance to make a meaningful impact in the community. What's Next? Are you ready to take the next step in your career? We can't wait to hear from you! If you're excited about the opportunity to lead and innovate in housing management, please send your CV and a cover letter outlining your experience and passion for the role. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Specialist Resolution Caseworker (Complaints) Location: Remote Salary : £42,000 per annum Vacancy Type: Permanent, Full time Closing Date: 26th June 2026 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need a Specialist Resolution Caseworker to take ownership of complex, high-risk complaints and drive them through to fair and effective resolution. This is a pivotal role within our Customer Resolution team. You ll manage complex cases, including Housing Ombudsman investigations, acting as a single point of contact for customers and working across the organisation to put things right. You won t just resolve issues. You ll help restore trust, influence service improvements, and ensure we learn from complaints. What you ll be doing You ll take the lead on some of our most sensitive and complex cases, ensuring customers are supported and issues are resolved with care and professionalism. In this role, you will: Lead investigations into complex and high-risk complaints, including Stage 1, Stage 2 and Housing Ombudsman cases Take full ownership of cases, driving them through to timely and effective resolution Act as a single point of contact for customers who need additional support during the complaints process Work closely with internal teams, contractors and partners to gather evidence and agree appropriate actions Make informed decisions on service failure, resolution actions and compensation in line with policy Communicate clearly and professionally with customers, keeping them informed throughout Maintain accurate records and ensure compliance with the Complaint Handling Code and regulatory standards Analyse complaint trends and share insight to support service improvement Contribute to a culture of learning, accountability and continuous improvement We re looking for: Significant experience in complaints handling within social housing Strong knowledge of the Housing Ombudsman Complaint Handling Code and Consumer Standards Understanding of housing services, including repairs and tenancy-related issues Experience managing complex cases and working with multiple stakeholders to reach resolution Confidence to challenge, influence and lead conversations across teams and partners Excellent communication skills, with the ability to handle sensitive situations Strong attention to detail and the ability to manage a varied caseload A collaborative approach and commitment to equality, diversity and inclusion Confidence using IT systems, including case management tools Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is a role where your work will make a real difference - not just in resolving individual cases, but in shaping how we improve our services for the future. If you re motivated by fairness, accountability and delivering better outcomes for customers, we d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Jun 13, 2026
Full time
Specialist Resolution Caseworker (Complaints) Location: Remote Salary : £42,000 per annum Vacancy Type: Permanent, Full time Closing Date: 26th June 2026 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need a Specialist Resolution Caseworker to take ownership of complex, high-risk complaints and drive them through to fair and effective resolution. This is a pivotal role within our Customer Resolution team. You ll manage complex cases, including Housing Ombudsman investigations, acting as a single point of contact for customers and working across the organisation to put things right. You won t just resolve issues. You ll help restore trust, influence service improvements, and ensure we learn from complaints. What you ll be doing You ll take the lead on some of our most sensitive and complex cases, ensuring customers are supported and issues are resolved with care and professionalism. In this role, you will: Lead investigations into complex and high-risk complaints, including Stage 1, Stage 2 and Housing Ombudsman cases Take full ownership of cases, driving them through to timely and effective resolution Act as a single point of contact for customers who need additional support during the complaints process Work closely with internal teams, contractors and partners to gather evidence and agree appropriate actions Make informed decisions on service failure, resolution actions and compensation in line with policy Communicate clearly and professionally with customers, keeping them informed throughout Maintain accurate records and ensure compliance with the Complaint Handling Code and regulatory standards Analyse complaint trends and share insight to support service improvement Contribute to a culture of learning, accountability and continuous improvement We re looking for: Significant experience in complaints handling within social housing Strong knowledge of the Housing Ombudsman Complaint Handling Code and Consumer Standards Understanding of housing services, including repairs and tenancy-related issues Experience managing complex cases and working with multiple stakeholders to reach resolution Confidence to challenge, influence and lead conversations across teams and partners Excellent communication skills, with the ability to handle sensitive situations Strong attention to detail and the ability to manage a varied caseload A collaborative approach and commitment to equality, diversity and inclusion Confidence using IT systems, including case management tools Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is a role where your work will make a real difference - not just in resolving individual cases, but in shaping how we improve our services for the future. If you re motivated by fairness, accountability and delivering better outcomes for customers, we d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Job Introduction At Turning Point, we support people across the UK with substance use issues. Our North East Lincolnshire Recovery Service responds to the needs of people across the county, working in locations throughout Lincolnshire to maximise the opportunities for service users. As a Recovery Worker, you'll make a real difference as you empower and enable people to change. Passionate about people, you'll enjoy support to enhance your own life too, as you make the role your own in a friendly, supportive multidisciplinary team. Role Responsibility Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular face to face contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance Use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Recovery Worker.pdf Apply
Jun 13, 2026
Full time
Job Introduction At Turning Point, we support people across the UK with substance use issues. Our North East Lincolnshire Recovery Service responds to the needs of people across the county, working in locations throughout Lincolnshire to maximise the opportunities for service users. As a Recovery Worker, you'll make a real difference as you empower and enable people to change. Passionate about people, you'll enjoy support to enhance your own life too, as you make the role your own in a friendly, supportive multidisciplinary team. Role Responsibility Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular face to face contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance Use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Recovery Worker.pdf Apply
Position; WAREHOUSE TEAM LEADER PM shift Location; Peterborough Salary; 13.50 - 19.00 per hour Our client is looking for a forward thinking team leader to join their team within a manufacturing environment working with their client based on site managing a team of operatives to ensure shift targets are met on a daily basis The role; Reporting directly into the Shift manager you will be responsible for organising the hourly control of projects within your team ensuring shift targets are efficiently and effectively controlled and customer demands are met. AM Shift - Mon - Fri - 06:00am - 15:00pm PM Shift - Mon - Wed - 13:30pm - 01:00am / Thurs - 13:30pm - 23:00pm This role is based on the PM shift, but flexibility for the other shift is required when the business needs it. Main responsibilities; Organise the hour-to-hour function of given projects and assignments ensuring your team are briefed and suitably equipped to carry out all shift requirements. Complete any project set ups required throughout the shift as required including liaising with the customer when required by phone and email. Support the customer and supervisor with resolutions to any queries or concerns raised. Ensure all shift staff are full briefed and understand shift requirements before and during the shift. Ensure skill training updates are given to the Shift Management for inclusion in staff skill matrix. Ensure effective communication within the team, and to the shift manager and customer. Carry out the required shift audits. If required assist operatives in shift work to ensure targets and projects are completed in required time frame. Ensure all shift paperwork is completed on time and to the required standard for all projects. About you; Knowledge of MS Office packages with excellent written and spoken English required. Excellent organisational skills with a proven record of managing teams and shifts. Happy to work shifts and having a flexibility to working hours to ensure projects are completed. Required; Positive and self motivated with a 'can-do' attitude Logistics and Import and export documentation experience an advantage. Happy working split shifts Team leader experience and knowledge of managing teams Key words; Supply Chain, Logistics, warehousing, team leader, supervisor, management, logistics, quality INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 13, 2026
Full time
Position; WAREHOUSE TEAM LEADER PM shift Location; Peterborough Salary; 13.50 - 19.00 per hour Our client is looking for a forward thinking team leader to join their team within a manufacturing environment working with their client based on site managing a team of operatives to ensure shift targets are met on a daily basis The role; Reporting directly into the Shift manager you will be responsible for organising the hourly control of projects within your team ensuring shift targets are efficiently and effectively controlled and customer demands are met. AM Shift - Mon - Fri - 06:00am - 15:00pm PM Shift - Mon - Wed - 13:30pm - 01:00am / Thurs - 13:30pm - 23:00pm This role is based on the PM shift, but flexibility for the other shift is required when the business needs it. Main responsibilities; Organise the hour-to-hour function of given projects and assignments ensuring your team are briefed and suitably equipped to carry out all shift requirements. Complete any project set ups required throughout the shift as required including liaising with the customer when required by phone and email. Support the customer and supervisor with resolutions to any queries or concerns raised. Ensure all shift staff are full briefed and understand shift requirements before and during the shift. Ensure skill training updates are given to the Shift Management for inclusion in staff skill matrix. Ensure effective communication within the team, and to the shift manager and customer. Carry out the required shift audits. If required assist operatives in shift work to ensure targets and projects are completed in required time frame. Ensure all shift paperwork is completed on time and to the required standard for all projects. About you; Knowledge of MS Office packages with excellent written and spoken English required. Excellent organisational skills with a proven record of managing teams and shifts. Happy to work shifts and having a flexibility to working hours to ensure projects are completed. Required; Positive and self motivated with a 'can-do' attitude Logistics and Import and export documentation experience an advantage. Happy working split shifts Team leader experience and knowledge of managing teams Key words; Supply Chain, Logistics, warehousing, team leader, supervisor, management, logistics, quality INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Senior SQL Developer - Remote - 6 months - Circa 450 per day inside ir35 We are seeking an experienced SQL Developer to join a high-performing data and analytics team within a fast-paced, technology-driven organisation. The successful candidate will work on complex database systems supporting real-time data processing, reporting, and business intelligence. Responsibilities Design, develop, and maintain high-performance SQL queries, stored procedures, and functions . Work with large, transactional databases and optimise SQL code for performance and scalability. Collaborate with data engineers, analysts, and business stakeholders to deliver robust and maintainable database solutions . Support ETL processes and data integration tasks to feed analytics platforms. Troubleshoot and resolve database issues, ensuring data integrity, security, and availability . Assist in data modelling, schema design, and performance tuning across multiple environments. Maintain clear technical documentation and follow best practices for version control and deployment . Required Skills & Experience Strong experience with T-SQL / SQL Server (or similar relational databases). Proven ability to write efficient, optimised queries and complex stored procedures . Experience with performance tuning, indexing strategies, and query optimisation . Familiarity with ETL processes, data warehousing, or reporting tools (e.g., SSIS, Power BI, Tableau). Comfortable working in agile development teams and collaborative environments. Experience with source control (Git, TFS, etc.) and CI/CD pipelines is a plus. Excellent problem-solving skills and attention to detail. Nice-to-Have Exposure to cloud-based databases (Azure SQL, AWS RDS, etc.). Understanding of real-time analytics pipelines or high-traffic transactions systems. Experience in the gaming, fintech, or betting industries preferred but not essential. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Jun 13, 2026
Contractor
Senior SQL Developer - Remote - 6 months - Circa 450 per day inside ir35 We are seeking an experienced SQL Developer to join a high-performing data and analytics team within a fast-paced, technology-driven organisation. The successful candidate will work on complex database systems supporting real-time data processing, reporting, and business intelligence. Responsibilities Design, develop, and maintain high-performance SQL queries, stored procedures, and functions . Work with large, transactional databases and optimise SQL code for performance and scalability. Collaborate with data engineers, analysts, and business stakeholders to deliver robust and maintainable database solutions . Support ETL processes and data integration tasks to feed analytics platforms. Troubleshoot and resolve database issues, ensuring data integrity, security, and availability . Assist in data modelling, schema design, and performance tuning across multiple environments. Maintain clear technical documentation and follow best practices for version control and deployment . Required Skills & Experience Strong experience with T-SQL / SQL Server (or similar relational databases). Proven ability to write efficient, optimised queries and complex stored procedures . Experience with performance tuning, indexing strategies, and query optimisation . Familiarity with ETL processes, data warehousing, or reporting tools (e.g., SSIS, Power BI, Tableau). Comfortable working in agile development teams and collaborative environments. Experience with source control (Git, TFS, etc.) and CI/CD pipelines is a plus. Excellent problem-solving skills and attention to detail. Nice-to-Have Exposure to cloud-based databases (Azure SQL, AWS RDS, etc.). Understanding of real-time analytics pipelines or high-traffic transactions systems. Experience in the gaming, fintech, or betting industries preferred but not essential. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Date posted: June 10, 2026 Pay: 65,000.00 - 75,000.00 per year Job description: Ro le : Senior Site Manager Location : Dorchester, Dorset Sector : Construction Employment Type : Full-Time Permanent Salary : Competitive Salary + Comprehensive Package A leading international construction contractor is seeking an experienced Senior Site Manager to join the team delivering a landmark residential development in Dorchester. This exciting project will provide purpose-built apartments for key workers, helping to address the growing demand for affordable, high-quality accommodation for essential workers within the local community. This is a fantastic opportunity to join a forward-thinking contractor at the forefront of modern construction, offering long-term career prospects and the chance to work on future projects as the business continues to expand its presence within the UK market. What's on offer Permanent position with a growing and highly respected international contractor Long-term career progression opportunities within a growing UK operation Supportive team environment with strong leadership and development opportunities Opportunity to work on future residential and commercial projects as the business expands What you'll be doing Managing day-to-day site operations to ensure safe and efficient project delivery Coordinating subcontractors, suppliers and site teams throughout the construction programme Driving programme performance to achieve key project milestones Maintaining the highest standards of health, safety, quality and environmental compliance Monitoring workmanship and ensuring works are completed in line with specifications and programme requirements Conducting site inspections, quality checks and progress reviews Managing site logistics, deliveries and workforce coordination Chairing subcontractor meetings and assisting with project reporting Working closely with the Project Manager and wider project team to ensure successful project delivery Supporting commissioning, snagging and handover activities What we're looking for Proven experience as a Senior Site Manager on large-scale construction projects Strong background working for a main contractor Housing project experience desirable Experience managing subcontractors and coordinating multiple work packages simultaneously Strong understanding of construction programmes, technical drawings and quality Thorough knowledge of health and safety legislation and best practice Valid SMSTS, CSCS and First Aid qualifications Relevant construction qualification (HNC, HND, Degree, NVQ or equivalent) preferred This is an excellent opportunity to join a contractor delivering innovative, high-quality construction projects while playing a key role in a development that will make a lasting impact on the local community. Work Location: In person
Jun 13, 2026
Full time
Date posted: June 10, 2026 Pay: 65,000.00 - 75,000.00 per year Job description: Ro le : Senior Site Manager Location : Dorchester, Dorset Sector : Construction Employment Type : Full-Time Permanent Salary : Competitive Salary + Comprehensive Package A leading international construction contractor is seeking an experienced Senior Site Manager to join the team delivering a landmark residential development in Dorchester. This exciting project will provide purpose-built apartments for key workers, helping to address the growing demand for affordable, high-quality accommodation for essential workers within the local community. This is a fantastic opportunity to join a forward-thinking contractor at the forefront of modern construction, offering long-term career prospects and the chance to work on future projects as the business continues to expand its presence within the UK market. What's on offer Permanent position with a growing and highly respected international contractor Long-term career progression opportunities within a growing UK operation Supportive team environment with strong leadership and development opportunities Opportunity to work on future residential and commercial projects as the business expands What you'll be doing Managing day-to-day site operations to ensure safe and efficient project delivery Coordinating subcontractors, suppliers and site teams throughout the construction programme Driving programme performance to achieve key project milestones Maintaining the highest standards of health, safety, quality and environmental compliance Monitoring workmanship and ensuring works are completed in line with specifications and programme requirements Conducting site inspections, quality checks and progress reviews Managing site logistics, deliveries and workforce coordination Chairing subcontractor meetings and assisting with project reporting Working closely with the Project Manager and wider project team to ensure successful project delivery Supporting commissioning, snagging and handover activities What we're looking for Proven experience as a Senior Site Manager on large-scale construction projects Strong background working for a main contractor Housing project experience desirable Experience managing subcontractors and coordinating multiple work packages simultaneously Strong understanding of construction programmes, technical drawings and quality Thorough knowledge of health and safety legislation and best practice Valid SMSTS, CSCS and First Aid qualifications Relevant construction qualification (HNC, HND, Degree, NVQ or equivalent) preferred This is an excellent opportunity to join a contractor delivering innovative, high-quality construction projects while playing a key role in a development that will make a lasting impact on the local community. Work Location: In person
We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington. £26,936.00 per annum, working 35 hours per week. Fixed Term Contract for 12 months Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries. What you'll do: T his is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries Deal with enquiries on Housing Management, Maintenance and Customer Support Receive and action maintenance requests for owned, managed or leased properties Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure Data entry into IT systems and databases for reporting and performance indicators Support of administration functions within the team About you: Approachable and open behaviour. Works as part of a group or team A strong approach and commitment to providing an excellent customer service Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their What you'll bring: Essential: Educated as a minimum to GCSE English and Maths or equivalent IT literate and can use Microsoft software packages and housing management systems Customer service skills especially verbal At least two years experience in working in a call centre, property and/or customer services environment About us: We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 13, 2026
Full time
We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington. £26,936.00 per annum, working 35 hours per week. Fixed Term Contract for 12 months Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries. What you'll do: T his is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries Deal with enquiries on Housing Management, Maintenance and Customer Support Receive and action maintenance requests for owned, managed or leased properties Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure Data entry into IT systems and databases for reporting and performance indicators Support of administration functions within the team About you: Approachable and open behaviour. Works as part of a group or team A strong approach and commitment to providing an excellent customer service Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their What you'll bring: Essential: Educated as a minimum to GCSE English and Maths or equivalent IT literate and can use Microsoft software packages and housing management systems Customer service skills especially verbal At least two years experience in working in a call centre, property and/or customer services environment About us: We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Our client Sefton MBC is looking for a Children's Social Worker to join their Early Help support and prevention team. Key responsibilities: Assessing the needs and strengths of children and families. Working with families experiencing difficulties such as school attendance issues, parenting challenges, domestic abuse, mental health concerns, substance misuse, or housing problems. Creating and coordinating early help plans with families and partner agencies. Providing direct support and interventions to improve outcomes for children. Working closely with schools, health services, police, youth services, and community organizations. Monitoring progress and reviewing plans to ensure families receive appropriate support. Identifying safeguarding concerns and escalating cases when necessary. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Jun 13, 2026
Seasonal
Our client Sefton MBC is looking for a Children's Social Worker to join their Early Help support and prevention team. Key responsibilities: Assessing the needs and strengths of children and families. Working with families experiencing difficulties such as school attendance issues, parenting challenges, domestic abuse, mental health concerns, substance misuse, or housing problems. Creating and coordinating early help plans with families and partner agencies. Providing direct support and interventions to improve outcomes for children. Working closely with schools, health services, police, youth services, and community organizations. Monitoring progress and reviewing plans to ensure families receive appropriate support. Identifying safeguarding concerns and escalating cases when necessary. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Your new company You'll be joining one of the largest housing groups in England, managing over 37,500 homes across the North West and East Midlands. The organisation is committed to providing high-quality, affordable housing while supporting thriving, sustainable communities. Your new role As a Senior Microsoft 365 Developer (Level 2), you will play a key role in driving digital transformation across the organisation through the design and delivery of innovative solutions using the Microsoft Power Platform and wider M365 ecosystem. You will develop scalable applications, automate business processes, and integrate systems across Microsoft 365 and Azure services. Alongside hands-on development, you will provide technical leadership, mentor junior developers, and contribute to architectural decisions and best practice standards.This role will also involve exploring emerging technologies such as Copilot Studio and AI tools to enhance productivity and user experience. What you'll need to succeed 4+ years' experience in business application development or a similar role Strong expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI) Experience with Microsoft 365 services including SharePoint Online, Teams, and OneDrive Solid knowledge of Dataverse, Microsoft Graph API, and Azure services (Logic Apps, Function Apps) Proficiency in JavaScript, C#, Power Fx, HTML, and CSS Experience integrating third-party systems using REST APIs and custom connectors Understanding of security and compliance within M365 (DLP, sensitivity labels, secure design) Experience working in Agile environments with DevOps practices (CI/CD, Azure DevOps) Strong problem-solving, analytical, and stakeholder management skills Ability to mentor others and contribute to technical best practices What you'll get in return Competitive salary and excellent benefits package 24 days annual leave + bank holidays + Christmas closure, increasing with service Access to the Social Housing Pension Scheme Enhanced maternity/paternity leave Occupational sick pay On-site gym access and wellbeing support (BHSF membership) Ongoing training, development, and career progression opportunities Opportunity to work on cutting-edge technology initiatives within a purpose-driven organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Full time
Your new company You'll be joining one of the largest housing groups in England, managing over 37,500 homes across the North West and East Midlands. The organisation is committed to providing high-quality, affordable housing while supporting thriving, sustainable communities. Your new role As a Senior Microsoft 365 Developer (Level 2), you will play a key role in driving digital transformation across the organisation through the design and delivery of innovative solutions using the Microsoft Power Platform and wider M365 ecosystem. You will develop scalable applications, automate business processes, and integrate systems across Microsoft 365 and Azure services. Alongside hands-on development, you will provide technical leadership, mentor junior developers, and contribute to architectural decisions and best practice standards.This role will also involve exploring emerging technologies such as Copilot Studio and AI tools to enhance productivity and user experience. What you'll need to succeed 4+ years' experience in business application development or a similar role Strong expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI) Experience with Microsoft 365 services including SharePoint Online, Teams, and OneDrive Solid knowledge of Dataverse, Microsoft Graph API, and Azure services (Logic Apps, Function Apps) Proficiency in JavaScript, C#, Power Fx, HTML, and CSS Experience integrating third-party systems using REST APIs and custom connectors Understanding of security and compliance within M365 (DLP, sensitivity labels, secure design) Experience working in Agile environments with DevOps practices (CI/CD, Azure DevOps) Strong problem-solving, analytical, and stakeholder management skills Ability to mentor others and contribute to technical best practices What you'll get in return Competitive salary and excellent benefits package 24 days annual leave + bank holidays + Christmas closure, increasing with service Access to the Social Housing Pension Scheme Enhanced maternity/paternity leave Occupational sick pay On-site gym access and wellbeing support (BHSF membership) Ongoing training, development, and career progression opportunities Opportunity to work on cutting-edge technology initiatives within a purpose-driven organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The salary range for this role is 47,142 to 58,953 per annum, based on working 36-hours per week. This is depending on experience (with a Lawyers Career Scheme providing the opportunity for permanent staff to progress to 58,953). Part time applications will also be considered. Are you looking for a new opportunity to develop your career in Childcare Law? We are seeking a Child Protection Lawyer to join our fantastic legal team, based at Victoria Gate in Woking. The Council adopts a hybrid working policy with flexible working arrangements which includes coming together in person for 2 days per week on average (40% of the working week). The team are very approachable (even when working remotely!) so there will always be someone to provide you with support and discuss matters. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As a Child Protection Lawyer at Surrey, you will join a supportive, successful and Lexcel accredited in-house legal team that delivers effective legal advice, representation and assistance to the Council. Our team culture is one which is supportive and engaged. We have regular team away days where we connect and collaborate with one another, leaving us feeling motivated and energised about our roles. You will be expected to carry out a range of key responsibilities, which will include: Managing a varied and interesting childcare caseload consisting of both pre-proceedings and applications before the Court Undertaking advocacy on behalf of the County Council Providing expert legal advice to the Council in respect of its duties and responsibilities in respect of children and young people, including those in respect of adoption You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and to achieve successful progression through the career scheme. If joining us on a permanent basis, you will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. Working together with frontline Children's Services to safeguard children, we play a pivotal role in the Council's drive to ensure no one is left behind. We were previously nominated for a STARS in Surrey award for teamwork and get consistently excellent client feedback. If you are interested in developing and enhancing your existing skills whilst undertaking quality and varied work in the area of child protection, we'd love to hear from you! A current Lawyer in the team says "As a team lawyer at Surrey County Council, my daily work involves working collaboratively with social workers and other professionals, ensuring a comprehensive understanding of each case and fostering a holistic approach to problem-solving. This enables us to develop tailored legal strategies that address the specific needs of the children and families involved in cases spanning a broad-spectrum including PLO proceedings, care proceedings, deprivation of liberty applications, among others. In this role, I have the responsibility of representing and advising clients in diverse childcare cases ranging from initial proceedings to complex matters like adoption and special guardianship. The flexibility provided by agile working enhances my work-life balance, allowing me to adapt my working hours and locations to accommodate personal commitments while fulfilling my professional responsibilities." Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are Solicitor, barrister or Fellow of CILEX (with family ligation and advocacy practice rights) who is eligible to practise in England and Wales and has (or be in a position to apply for) a current practicing certificate issued by the relevant regulatory authority. You are able to manage a full and varied caseload and deliver innovative solutions with appropriate supervision. You have excellent communication, negotiation and influencing skills and the ability to work collaboratively with internal and external partners and professionals. You have experience of or an aptitude for advocacy. You have an understanding of and are able to uphold the values of Surrey County Council. You ideally have experience in Family Law in either the private or public sector. We recognise transferable skills and have a track record of supporting Lawyers to further develop their skills in this rewarding area. You will be trained and supported to undertake advocacy commensurate with your experience and alongside this will hold a quality caseload of child protection cases. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. The job advert closes at 23:59 on 21/06/2026 with interviews to follow in the week commencing 29th June 2026. Should you wish to join a large, friendly, dedicated and experienced team of lawyers please click the apply button below to submit your application! Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 13, 2026
Full time
The salary range for this role is 47,142 to 58,953 per annum, based on working 36-hours per week. This is depending on experience (with a Lawyers Career Scheme providing the opportunity for permanent staff to progress to 58,953). Part time applications will also be considered. Are you looking for a new opportunity to develop your career in Childcare Law? We are seeking a Child Protection Lawyer to join our fantastic legal team, based at Victoria Gate in Woking. The Council adopts a hybrid working policy with flexible working arrangements which includes coming together in person for 2 days per week on average (40% of the working week). The team are very approachable (even when working remotely!) so there will always be someone to provide you with support and discuss matters. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As a Child Protection Lawyer at Surrey, you will join a supportive, successful and Lexcel accredited in-house legal team that delivers effective legal advice, representation and assistance to the Council. Our team culture is one which is supportive and engaged. We have regular team away days where we connect and collaborate with one another, leaving us feeling motivated and energised about our roles. You will be expected to carry out a range of key responsibilities, which will include: Managing a varied and interesting childcare caseload consisting of both pre-proceedings and applications before the Court Undertaking advocacy on behalf of the County Council Providing expert legal advice to the Council in respect of its duties and responsibilities in respect of children and young people, including those in respect of adoption You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and to achieve successful progression through the career scheme. If joining us on a permanent basis, you will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. Working together with frontline Children's Services to safeguard children, we play a pivotal role in the Council's drive to ensure no one is left behind. We were previously nominated for a STARS in Surrey award for teamwork and get consistently excellent client feedback. If you are interested in developing and enhancing your existing skills whilst undertaking quality and varied work in the area of child protection, we'd love to hear from you! A current Lawyer in the team says "As a team lawyer at Surrey County Council, my daily work involves working collaboratively with social workers and other professionals, ensuring a comprehensive understanding of each case and fostering a holistic approach to problem-solving. This enables us to develop tailored legal strategies that address the specific needs of the children and families involved in cases spanning a broad-spectrum including PLO proceedings, care proceedings, deprivation of liberty applications, among others. In this role, I have the responsibility of representing and advising clients in diverse childcare cases ranging from initial proceedings to complex matters like adoption and special guardianship. The flexibility provided by agile working enhances my work-life balance, allowing me to adapt my working hours and locations to accommodate personal commitments while fulfilling my professional responsibilities." Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are Solicitor, barrister or Fellow of CILEX (with family ligation and advocacy practice rights) who is eligible to practise in England and Wales and has (or be in a position to apply for) a current practicing certificate issued by the relevant regulatory authority. You are able to manage a full and varied caseload and deliver innovative solutions with appropriate supervision. You have excellent communication, negotiation and influencing skills and the ability to work collaboratively with internal and external partners and professionals. You have experience of or an aptitude for advocacy. You have an understanding of and are able to uphold the values of Surrey County Council. You ideally have experience in Family Law in either the private or public sector. We recognise transferable skills and have a track record of supporting Lawyers to further develop their skills in this rewarding area. You will be trained and supported to undertake advocacy commensurate with your experience and alongside this will hold a quality caseload of child protection cases. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. The job advert closes at 23:59 on 21/06/2026 with interviews to follow in the week commencing 29th June 2026. Should you wish to join a large, friendly, dedicated and experienced team of lawyers please click the apply button below to submit your application! Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier & Contractor Organisation: Coordinate with suppliers and contractors for maintenance, repairs, and property services. Manage supplier schedules and ensure compliance with company standards. Monitor service quality and escalate issues where necessary. On-Site Responsibilities: Attend properties for inspections, inventories, and defect checks. Oversee contractor work and verify completion to required standards. Support operational activities during peak periods or urgent situations. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time Specifications Essential Access to a car to travel to sites (mileage will be reimbursed at government rate) Full UK Driving Licence Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office and property management systems (training provided). Ability to work independently and as part of a team. Previous experience in property management or a similar role is desirable. Highly organised, deadline-driven, and able to manage multiple roles simultaneously. Comfortable working autonomously and taking ownership of processes Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Full time
Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier & Contractor Organisation: Coordinate with suppliers and contractors for maintenance, repairs, and property services. Manage supplier schedules and ensure compliance with company standards. Monitor service quality and escalate issues where necessary. On-Site Responsibilities: Attend properties for inspections, inventories, and defect checks. Oversee contractor work and verify completion to required standards. Support operational activities during peak periods or urgent situations. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time Specifications Essential Access to a car to travel to sites (mileage will be reimbursed at government rate) Full UK Driving Licence Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office and property management systems (training provided). Ability to work independently and as part of a team. Previous experience in property management or a similar role is desirable. Highly organised, deadline-driven, and able to manage multiple roles simultaneously. Comfortable working autonomously and taking ownership of processes Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Recovery Worker - Liverpool Supported Housing Location: 43-45, Anfield Villas, Anfield Road, Liverpool, L4 0TF Working Hours: 37 hours per week Contract Type: Permanent Salary: £25,877.80 - £30,868 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job it s a chance to build meaningful relationships and create lasting change. About the Role At Anfield Villas , we believe in the power of people and your professionalism, insight, compassion and drive will help us inspire personal recovery for those we support. Liverpool SHS is a mental health supported housing and community-based service working to a recovery-focused model. We support adults (18+) with mental health needs and dual diagnosis needs, providing 12-hour supported accommodation and personalised recovery support. We understand that recovery looks different for everyone. With the right support at the right time, we know recovery is possible and we re committed to helping every individual achieve it. As a Recovery Worker , you will play a key role in supporting people to maintain independence, build confidence and thrive within their community. What You ll Do Build meaningful relationships and provide person-centred support Work with individuals to develop personalised support and recovery plans Support daily living skills including household tasks and financial management Encourage access to education, employment and leisure opportunities Promote independence, wellbeing and empowerment Work as part of a supportive team and take part in a rota and on-call system This is a rewarding opportunity where every day brings a chance to make a real difference and where you will have every chance to shine. To Succeed in This Role, You ll Need: A caring and compassionate approach Empathy and understanding Positivity, resilience and enthusiasm Ability to work independently and as part of a team Flexibility to support a rota and on-call system Experience isn t essential as full training is provided. We welcome applications from people with lived experience of mental health challenges. For full person specifications and job details, please visit this link. What We Offer We value the people who make a difference every day. Alongside meaningful work, you ll enjoy a comprehensive benefits package: 27 days annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3 annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team.
Jun 13, 2026
Full time
Recovery Worker - Liverpool Supported Housing Location: 43-45, Anfield Villas, Anfield Road, Liverpool, L4 0TF Working Hours: 37 hours per week Contract Type: Permanent Salary: £25,877.80 - £30,868 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job it s a chance to build meaningful relationships and create lasting change. About the Role At Anfield Villas , we believe in the power of people and your professionalism, insight, compassion and drive will help us inspire personal recovery for those we support. Liverpool SHS is a mental health supported housing and community-based service working to a recovery-focused model. We support adults (18+) with mental health needs and dual diagnosis needs, providing 12-hour supported accommodation and personalised recovery support. We understand that recovery looks different for everyone. With the right support at the right time, we know recovery is possible and we re committed to helping every individual achieve it. As a Recovery Worker , you will play a key role in supporting people to maintain independence, build confidence and thrive within their community. What You ll Do Build meaningful relationships and provide person-centred support Work with individuals to develop personalised support and recovery plans Support daily living skills including household tasks and financial management Encourage access to education, employment and leisure opportunities Promote independence, wellbeing and empowerment Work as part of a supportive team and take part in a rota and on-call system This is a rewarding opportunity where every day brings a chance to make a real difference and where you will have every chance to shine. To Succeed in This Role, You ll Need: A caring and compassionate approach Empathy and understanding Positivity, resilience and enthusiasm Ability to work independently and as part of a team Flexibility to support a rota and on-call system Experience isn t essential as full training is provided. We welcome applications from people with lived experience of mental health challenges. For full person specifications and job details, please visit this link. What We Offer We value the people who make a difference every day. Alongside meaningful work, you ll enjoy a comprehensive benefits package: 27 days annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3 annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team.
Support Worker Forensic & Learning Disabilities Services Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Sun-Thu or Tue-Sat (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a compassionate, motivated, and proactive Support Navigator to join our team. You will play a key role in supporting individuals to achieve recovery, wellbeing, independence, and a greater sense of belonging within their communities. Working with a person-centred and recovery-focused approach, you will manage a caseload of service users, helping individuals to identify their goals, develop practical support plans, manage risks, and build the skills needed to live as independently as possible. You will work collaboratively with internal teams, families, healthcare professionals, and external agencies to ensure service users receive safe, effective, and meaningful support. Key Responsibilities: Manage a caseload of service users, providing personalised, flexible, and outcome-focused support. Complete assessments, support plans, task plans, and risk management plans to promote independence and wellbeing. Support individuals to achieve personal goals, develop life skills, and access opportunities within their local community. Build positive and trusting relationships with service users, promoting choice, empowerment, and recovery. Provide practical and emotional support to individuals with mental health and wellbeing needs. Support service users to access education, employment, training, social activities, and community resources. Identify barriers to engagement and develop creative strategies to improve participation and outcomes. Provide support during periods of crisis, helping to reduce risks and promote stability. Complete safeguarding referrals where required and ensure concerns are reported appropriately. Work closely with healthcare professionals, social care teams, families, and other agencies to coordinate effective support. Support service users with medication routines, health appointments, budgeting, finances, and maintaining their accommodation. Assist individuals with maintaining a safe home environment and developing independent living skills. Maintain accurate records, update case notes, and ensure all support activity is documented in line with organisational standards. Support new team members through induction, shadowing, and sharing good practice. Attend supervision, team meetings, training, and contribute to continuous service improvement. About You: You will be a caring and resilient professional who is passionate about supporting people to achieve positive change. You will have the ability to build meaningful relationships with individuals who may experience complex needs and require encouragement, consistency, and practical support. You will be: Person-centred, empathetic, and committed to promoting independence. Confident supporting individuals with mental health and wellbeing challenges. Organised and able to manage a varied caseload effectively. Calm under pressure with the ability to respond appropriately to challenging situations. A strong communicator who can work effectively with service users, families, and professionals. Flexible, proactive, and committed to achieving positive outcomes. Essential Skills & Experience: Experience working within health, social care, supported housing, or a similar support environment. Experience supporting individuals with mental health needs is desirable. Understanding of safeguarding, risk management, and person-centred support planning. Ability to build and maintain positive relationships with service users. Strong written and verbal communication skills. Good IT skills and experience maintaining accurate records. Understanding of confidentiality, professional boundaries, and information sharing. Qualifications & Requirements: NVQ Level 2/3 in Health & Social Care (desirable). Enhanced DBS clearance required. Full UK driving licence required. Right to work in the UK (please note visa sponsorship is not available for this service). For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Jun 13, 2026
Full time
Support Worker Forensic & Learning Disabilities Services Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Sun-Thu or Tue-Sat (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a compassionate, motivated, and proactive Support Navigator to join our team. You will play a key role in supporting individuals to achieve recovery, wellbeing, independence, and a greater sense of belonging within their communities. Working with a person-centred and recovery-focused approach, you will manage a caseload of service users, helping individuals to identify their goals, develop practical support plans, manage risks, and build the skills needed to live as independently as possible. You will work collaboratively with internal teams, families, healthcare professionals, and external agencies to ensure service users receive safe, effective, and meaningful support. Key Responsibilities: Manage a caseload of service users, providing personalised, flexible, and outcome-focused support. Complete assessments, support plans, task plans, and risk management plans to promote independence and wellbeing. Support individuals to achieve personal goals, develop life skills, and access opportunities within their local community. Build positive and trusting relationships with service users, promoting choice, empowerment, and recovery. Provide practical and emotional support to individuals with mental health and wellbeing needs. Support service users to access education, employment, training, social activities, and community resources. Identify barriers to engagement and develop creative strategies to improve participation and outcomes. Provide support during periods of crisis, helping to reduce risks and promote stability. Complete safeguarding referrals where required and ensure concerns are reported appropriately. Work closely with healthcare professionals, social care teams, families, and other agencies to coordinate effective support. Support service users with medication routines, health appointments, budgeting, finances, and maintaining their accommodation. Assist individuals with maintaining a safe home environment and developing independent living skills. Maintain accurate records, update case notes, and ensure all support activity is documented in line with organisational standards. Support new team members through induction, shadowing, and sharing good practice. Attend supervision, team meetings, training, and contribute to continuous service improvement. About You: You will be a caring and resilient professional who is passionate about supporting people to achieve positive change. You will have the ability to build meaningful relationships with individuals who may experience complex needs and require encouragement, consistency, and practical support. You will be: Person-centred, empathetic, and committed to promoting independence. Confident supporting individuals with mental health and wellbeing challenges. Organised and able to manage a varied caseload effectively. Calm under pressure with the ability to respond appropriately to challenging situations. A strong communicator who can work effectively with service users, families, and professionals. Flexible, proactive, and committed to achieving positive outcomes. Essential Skills & Experience: Experience working within health, social care, supported housing, or a similar support environment. Experience supporting individuals with mental health needs is desirable. Understanding of safeguarding, risk management, and person-centred support planning. Ability to build and maintain positive relationships with service users. Strong written and verbal communication skills. Good IT skills and experience maintaining accurate records. Understanding of confidentiality, professional boundaries, and information sharing. Qualifications & Requirements: NVQ Level 2/3 in Health & Social Care (desirable). Enhanced DBS clearance required. Full UK driving licence required. Right to work in the UK (please note visa sponsorship is not available for this service). For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Job Title: Groundworker (Permanent) - Social Housing Location: South areas of the North West of England Salary: 30,784.50 per annum Benefits: Company van and fuel card provided About the Role We are seeking a reliable and experienced Groundworker to join our team on a permanent basis, supporting our social housing maintenance and improvement works across the southern areas of the North West of England. This is a great opportunity to join a stable and growing organisation delivering essential works to residential communities. Key Responsibilities Carrying out fencing installations and repairs within social housing properties Laying and repairing flagging and paving Fencing installation and repairs Undertaking basic drainage works and repairs Completing general groundwork tasks as required Ensuring all work is carried out safely and to a high standard Maintaining a clean and organised work area Communicating effectively with tenants and colleagues while on site Requirements Proven experience in groundwork, ideally within social housing or property maintenance Experience with fencing, flagging/paving, and basic drainage works Ability to work independently and manage workloads efficiently Good understanding of health and safety practices Full UK driving licence (essential) What We Offer Permanent, full-time employment Salary of 30,784.50 per year Company van and fuel card provided for work use Opportunity to work within a supportive and professional team Consistent workload across the North West region If interested, please apply with your CV or contact Josh on (phone number removed)
Jun 13, 2026
Full time
Job Title: Groundworker (Permanent) - Social Housing Location: South areas of the North West of England Salary: 30,784.50 per annum Benefits: Company van and fuel card provided About the Role We are seeking a reliable and experienced Groundworker to join our team on a permanent basis, supporting our social housing maintenance and improvement works across the southern areas of the North West of England. This is a great opportunity to join a stable and growing organisation delivering essential works to residential communities. Key Responsibilities Carrying out fencing installations and repairs within social housing properties Laying and repairing flagging and paving Fencing installation and repairs Undertaking basic drainage works and repairs Completing general groundwork tasks as required Ensuring all work is carried out safely and to a high standard Maintaining a clean and organised work area Communicating effectively with tenants and colleagues while on site Requirements Proven experience in groundwork, ideally within social housing or property maintenance Experience with fencing, flagging/paving, and basic drainage works Ability to work independently and manage workloads efficiently Good understanding of health and safety practices Full UK driving licence (essential) What We Offer Permanent, full-time employment Salary of 30,784.50 per year Company van and fuel card provided for work use Opportunity to work within a supportive and professional team Consistent workload across the North West region If interested, please apply with your CV or contact Josh on (phone number removed)
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident s progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE: Sunday 21 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity checks.
Jun 13, 2026
Full time
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident s progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE: Sunday 21 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity checks.
Interim Learning & Development Lead (Support) Location: South Essex (multi-site) Contract: Interim (3 months initial, with potential extension) We are seeking an experienced Interim Learning & Development Lead to join a values-driven organisation during a period of transition. This role will provide both operational oversight and strategic support to ensure the continuity and improvement of learning, training, and workforce development activity. Key Responsibilities Provide day-to-day oversight of learning and development operations, ensuring training delivery runs smoothly and efficiently Improve coordination, communication, and tracking of training activity and compliance Support the development of a structured, organisation-wide training framework, including mandatory and role-specific learning pathways Strengthen systems, reporting, and visibility of training compliance and workforce development Work collaboratively with managers, HR, and senior stakeholders to identify learning needs and improve delivery Support regulatory readiness and translate requirements into practical training solutions Review and enhance processes, governance, and external training provision Deliver clear recommendations and handover support to ensure continuity beyond the contract Key Requirements Proven experience leading or improving learning & development functions or training programmes Strong organisational and project coordination skills Experience working in complex or fast-paced operational environments Knowledge of learning management systems and compliance tracking Ability to balance strategic thinking with hands-on delivery Excellent stakeholder engagement and communication skills Desirable Background in social housing, public sector, charity, healthcare, or similar environments Previous interim or transformation experience Additional Information Enhanced DBS required Must be able to travel across sites as needed Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Seasonal
Interim Learning & Development Lead (Support) Location: South Essex (multi-site) Contract: Interim (3 months initial, with potential extension) We are seeking an experienced Interim Learning & Development Lead to join a values-driven organisation during a period of transition. This role will provide both operational oversight and strategic support to ensure the continuity and improvement of learning, training, and workforce development activity. Key Responsibilities Provide day-to-day oversight of learning and development operations, ensuring training delivery runs smoothly and efficiently Improve coordination, communication, and tracking of training activity and compliance Support the development of a structured, organisation-wide training framework, including mandatory and role-specific learning pathways Strengthen systems, reporting, and visibility of training compliance and workforce development Work collaboratively with managers, HR, and senior stakeholders to identify learning needs and improve delivery Support regulatory readiness and translate requirements into practical training solutions Review and enhance processes, governance, and external training provision Deliver clear recommendations and handover support to ensure continuity beyond the contract Key Requirements Proven experience leading or improving learning & development functions or training programmes Strong organisational and project coordination skills Experience working in complex or fast-paced operational environments Knowledge of learning management systems and compliance tracking Ability to balance strategic thinking with hands-on delivery Excellent stakeholder engagement and communication skills Desirable Background in social housing, public sector, charity, healthcare, or similar environments Previous interim or transformation experience Additional Information Enhanced DBS required Must be able to travel across sites as needed Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new role We are currently working with a Social Housing provider who are seeking an experienced and proactive Information Governance Officer to join their team on an interim basis. In this role, you will act as a trusted advisor across the organisation, ensuring compliance with data protection legislation while supporting the effective management and security of information assets.Working closely with the Head of Information Governance, you will play a key role in managing data subject rights, overseeing information security incidents, maintaining governance frameworks, and driving a culture of best practice across the organisation. Key responsibilities In this role, you will be responsible for managing Data Subject Rights requests, including Subject Access Requests (SARs), ensuring they are accurately logged, verified and completed within statutory timescales, while also supporting the coordination of Social Tenants Access to Information requests in line with legislative and regulatory requirements. It involves maintaining up-to-date Information Governance policies and procedures, supporting audits and compliance reviews such as PCI assessments, and staying informed of emerging legislation to ensure organisational adherence. The post holder will manage the full life cycle of information security incidents-from logging and triage through to investigation, documentation and resolution-while maintaining the Information Security Risk Register and supporting the strategic handling of incidents. Acting as a subject expert, you will provide expert guidance across teams to ensure compliance with data protection frameworks, alongside analysing trends and producing reports on governance and security activities. It also includes designing and delivering training programmes to promote a strong culture of compliance, contributing to organisation-wide Information Governance projects, identifying opportunities for improvement, and supporting the implementation of new processes, tools and guidance. Additionally, the role provides leadership support by deputising for the Data Protection Officer when required and assisting with internal and external communications related to information governance. What you need to succeed To be successful in this role, you will need a strong knowledge of UK GDPR, Data Protection legislation, and Information Governance frameworks, alongside proven experience managing Subject Access Requests (SARs) and other information rights requests. You will bring expertise in information security incident management, risk assessment, and compliance monitoring, combined with excellent analytical skills and a high level of attention to detail. As a confident communicator, you will be comfortable engaging with stakeholders across all levels of the organisation, providing clear and practical advice. You will be highly organised, proactive, and driven to promote continuous improvement and a culture of compliance, with a genuine passion for ensuring the safe and effective management of information. What you get in return You will be paid a competitive hourly rate of 22.42 per hour (inclusive of holiday pay) and have a secure long-term role with a reputable company. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2026
Seasonal
Your new role We are currently working with a Social Housing provider who are seeking an experienced and proactive Information Governance Officer to join their team on an interim basis. In this role, you will act as a trusted advisor across the organisation, ensuring compliance with data protection legislation while supporting the effective management and security of information assets.Working closely with the Head of Information Governance, you will play a key role in managing data subject rights, overseeing information security incidents, maintaining governance frameworks, and driving a culture of best practice across the organisation. Key responsibilities In this role, you will be responsible for managing Data Subject Rights requests, including Subject Access Requests (SARs), ensuring they are accurately logged, verified and completed within statutory timescales, while also supporting the coordination of Social Tenants Access to Information requests in line with legislative and regulatory requirements. It involves maintaining up-to-date Information Governance policies and procedures, supporting audits and compliance reviews such as PCI assessments, and staying informed of emerging legislation to ensure organisational adherence. The post holder will manage the full life cycle of information security incidents-from logging and triage through to investigation, documentation and resolution-while maintaining the Information Security Risk Register and supporting the strategic handling of incidents. Acting as a subject expert, you will provide expert guidance across teams to ensure compliance with data protection frameworks, alongside analysing trends and producing reports on governance and security activities. It also includes designing and delivering training programmes to promote a strong culture of compliance, contributing to organisation-wide Information Governance projects, identifying opportunities for improvement, and supporting the implementation of new processes, tools and guidance. Additionally, the role provides leadership support by deputising for the Data Protection Officer when required and assisting with internal and external communications related to information governance. What you need to succeed To be successful in this role, you will need a strong knowledge of UK GDPR, Data Protection legislation, and Information Governance frameworks, alongside proven experience managing Subject Access Requests (SARs) and other information rights requests. You will bring expertise in information security incident management, risk assessment, and compliance monitoring, combined with excellent analytical skills and a high level of attention to detail. As a confident communicator, you will be comfortable engaging with stakeholders across all levels of the organisation, providing clear and practical advice. You will be highly organised, proactive, and driven to promote continuous improvement and a culture of compliance, with a genuine passion for ensuring the safe and effective management of information. What you get in return You will be paid a competitive hourly rate of 22.42 per hour (inclusive of holiday pay) and have a secure long-term role with a reputable company. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Client Local Authority in Barking Job Title Housing Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description The Housing Officer is the custodian of the estates and neighbourhoods which they manage and should have influence over place shaping. They will foster better relationships with tenants, ensuring that tenancy agreements are upheld by both parties and provide an important first point of contact for tenants who require support. Patch sizes will be around 650. Specific Accountabilities of the Role Responsibility for the 'key to key' processes: from initial viewings to the collection and terminations of tenancies (including garages) to maximise income from rent and service charges. Work as part of a team of Housing Officers, supporting colleagues as necessary to achieve individual and shared objectives. Upholding and promoting the values of the Housing Team. Oversee viewings, sign-ups of new tenancies and take ownership for properties being let within the agreed timescales. Ensure tenancies are ended in a timely manner, and that prompt action is taken where it is believed a property has been abandoned. Ensure new tenants are aware of their roles and responsibilities during settling in visits and during their probationary period, to provide the best start to their tenancy Undertake tenancy audits, collecting and maintaining up to date information about our customers and using this as an opportunity to resolve any customer or property related issues Ensuring tenants are provided with the correct support to make their tenancy a success. This may include signposting to a specialist support service and/or linking in with health or social work service to address issues such as hoarding. Conducting property inspections in relation to the sale, letting and transfer of properties Provide an effective tenancy management service including dealing with issues of succession, change of name, changes in circumstances and breaches of tenancy conditions in accordance with legislation and Council policy Take tenancy action, where necessary, including the compilation of evidence and preparation of witness statements in a timely manner. This may also include attending Court to represent the Council To represent the Council to obtain injunctions where needed to facilitate access to properties to ensure compliance with regulatory conditions Providing tenants with information, advice, guidance and signposting to ensure that opportunities for income maximisation are taken Experience: Working knowledge of tenancy and leasehold law and their application. With an understanding of key local issues across the housing sector generally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Contractor
Client Local Authority in Barking Job Title Housing Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description The Housing Officer is the custodian of the estates and neighbourhoods which they manage and should have influence over place shaping. They will foster better relationships with tenants, ensuring that tenancy agreements are upheld by both parties and provide an important first point of contact for tenants who require support. Patch sizes will be around 650. Specific Accountabilities of the Role Responsibility for the 'key to key' processes: from initial viewings to the collection and terminations of tenancies (including garages) to maximise income from rent and service charges. Work as part of a team of Housing Officers, supporting colleagues as necessary to achieve individual and shared objectives. Upholding and promoting the values of the Housing Team. Oversee viewings, sign-ups of new tenancies and take ownership for properties being let within the agreed timescales. Ensure tenancies are ended in a timely manner, and that prompt action is taken where it is believed a property has been abandoned. Ensure new tenants are aware of their roles and responsibilities during settling in visits and during their probationary period, to provide the best start to their tenancy Undertake tenancy audits, collecting and maintaining up to date information about our customers and using this as an opportunity to resolve any customer or property related issues Ensuring tenants are provided with the correct support to make their tenancy a success. This may include signposting to a specialist support service and/or linking in with health or social work service to address issues such as hoarding. Conducting property inspections in relation to the sale, letting and transfer of properties Provide an effective tenancy management service including dealing with issues of succession, change of name, changes in circumstances and breaches of tenancy conditions in accordance with legislation and Council policy Take tenancy action, where necessary, including the compilation of evidence and preparation of witness statements in a timely manner. This may also include attending Court to represent the Council To represent the Council to obtain injunctions where needed to facilitate access to properties to ensure compliance with regulatory conditions Providing tenants with information, advice, guidance and signposting to ensure that opportunities for income maximisation are taken Experience: Working knowledge of tenancy and leasehold law and their application. With an understanding of key local issues across the housing sector generally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Allocations Officer Exeter Full time, Temporary Hybrid - 40% office, 60% home working We are currently recruiting for a Social housing organisation based in Exeter who are looking for an Allocations Officer to join their team on a temporary basis. Responsibilities of the Allocations Officer include: Ensure that eligible applicants as defined by the current legislation and the Council's Allocations Policy are admitted onto the Housing Register. Answer queries from customers, stakeholders, support workers, Councillors, MPs and other agencies regarding the housing register and the allocations policy. Assess and prioritise applications for Council and Housing Association properties, through the allocations scheme, within agreed timescales and in line with the Allocations policy Assess Health and Wellbeing applications and participate in multi-agency assessment panels to award banding, prioritise applications for adapted properties. Collate weekly adverts for available properties ensuring the information is clear and accessible for applicants. Full job description available upon request The successful candidate will have: Experience working within the social housing sector. Have up to date knowledge of housing and homeless legislation and guidance. Knowledge of Microsoft packages. A qualification in housing (desirable). If you believe that you are well-suited to the role of Allocations Officer, please apply. For additional information, please contact Chrissie at Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 12, 2026
Seasonal
Allocations Officer Exeter Full time, Temporary Hybrid - 40% office, 60% home working We are currently recruiting for a Social housing organisation based in Exeter who are looking for an Allocations Officer to join their team on a temporary basis. Responsibilities of the Allocations Officer include: Ensure that eligible applicants as defined by the current legislation and the Council's Allocations Policy are admitted onto the Housing Register. Answer queries from customers, stakeholders, support workers, Councillors, MPs and other agencies regarding the housing register and the allocations policy. Assess and prioritise applications for Council and Housing Association properties, through the allocations scheme, within agreed timescales and in line with the Allocations policy Assess Health and Wellbeing applications and participate in multi-agency assessment panels to award banding, prioritise applications for adapted properties. Collate weekly adverts for available properties ensuring the information is clear and accessible for applicants. Full job description available upon request The successful candidate will have: Experience working within the social housing sector. Have up to date knowledge of housing and homeless legislation and guidance. Knowledge of Microsoft packages. A qualification in housing (desirable). If you believe that you are well-suited to the role of Allocations Officer, please apply. For additional information, please contact Chrissie at Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Client Local Authority in Barking Job Title Resident Engagement Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description Job Purpose To deliver a responsive and dynamic resident engagement function across all of the Council's social housing properties. To ensure that housing services meet and exceed the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard, ensuring that as a social landlord the Council takes tenants' views into account and provides relevant information in an accessible form on accessing services and the performance of the housing service. To be responsible for scheduling and delivering on specific programmes and events including awareness-raising campaigns, consultation on specific policies and proposed changes to services, gathering feedback on the quality of services, and measuring residents' satisfaction with housing services. Specific Accountabilities of the Role To engage with tenants and other residents in the Council's housing stock, delivering a full programme of engagement projects and meeting the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard. To organise and facilitate public and online meetings, surveys, surgeries etc. across the borough to capture the views of tenants and to provide a comprehensive set of opportunities for them to make their voices heard and to contribute to the development of housing services. To lead meetings with tenants and residents, ensuring all voices are heard and that follow-up actions are captured and implemented after the meeting, with all attendees advised of progress ( you said, we did') To lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities; to support tenants and residents to take an active part in resident engagement, utilising creative and innovative engagement methods to drive participation. To assist other teams in Housing to collate and present performance information in a way that is accessible and easy to understand, and to provide opportunities for comment and scrutiny on performance as an integral part of the engagement programme. To promote digital inclusion amongst tenants to enable them to engage with LBBD using improved technology; and to enable tenants to take part in engagement activities by more traditional means if necessary. To work closely with other teams in Housing including Housing Management and Asset Management to coordinate tenant engagement activities and ensure that they provide specialist input into the dialogue with tenants about all housing services. To facilitate induction and training programmes for tenants joining the Tenants Scrutiny Panel and other bodies such as recruitment panels or procurement panels, ensuring they are empowered to play a full role in these exercises as the voice of the tenants. Experience: Knowledge of effective community engagement techniques and practices. Knowledge of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard for social housing providers Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Contractor
Client Local Authority in Barking Job Title Resident Engagement Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description Job Purpose To deliver a responsive and dynamic resident engagement function across all of the Council's social housing properties. To ensure that housing services meet and exceed the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard, ensuring that as a social landlord the Council takes tenants' views into account and provides relevant information in an accessible form on accessing services and the performance of the housing service. To be responsible for scheduling and delivering on specific programmes and events including awareness-raising campaigns, consultation on specific policies and proposed changes to services, gathering feedback on the quality of services, and measuring residents' satisfaction with housing services. Specific Accountabilities of the Role To engage with tenants and other residents in the Council's housing stock, delivering a full programme of engagement projects and meeting the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard. To organise and facilitate public and online meetings, surveys, surgeries etc. across the borough to capture the views of tenants and to provide a comprehensive set of opportunities for them to make their voices heard and to contribute to the development of housing services. To lead meetings with tenants and residents, ensuring all voices are heard and that follow-up actions are captured and implemented after the meeting, with all attendees advised of progress ( you said, we did') To lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities; to support tenants and residents to take an active part in resident engagement, utilising creative and innovative engagement methods to drive participation. To assist other teams in Housing to collate and present performance information in a way that is accessible and easy to understand, and to provide opportunities for comment and scrutiny on performance as an integral part of the engagement programme. To promote digital inclusion amongst tenants to enable them to engage with LBBD using improved technology; and to enable tenants to take part in engagement activities by more traditional means if necessary. To work closely with other teams in Housing including Housing Management and Asset Management to coordinate tenant engagement activities and ensure that they provide specialist input into the dialogue with tenants about all housing services. To facilitate induction and training programmes for tenants joining the Tenants Scrutiny Panel and other bodies such as recruitment panels or procurement panels, ensuring they are empowered to play a full role in these exercises as the voice of the tenants. Experience: Knowledge of effective community engagement techniques and practices. Knowledge of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard for social housing providers Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
