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VOLUNTEERING MATTERS
Engagement Manager
VOLUNTEERING MATTERS Newcastle Upon Tyne, Tyne And Wear
Reference Number: V574 Job Title: Engagement Manager Location: Newcastle upon Tyne (Hybrid office, home, community-based) Contract Type : Fixed Term until 31 Dec 2026 (extension funding dependent) Hours :31.5 hours per week Salary : £23,062 pro rata (£25,625 Full Time Equivalent) DBS/PVG :Enhanced Level DBS Job Family: Job Family 3 Line Manager : Senior Project Manager Start Date: ASAP - July or August 2026 Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. Creating stronger communities through the power of volunteering Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. Since 1962, we ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice ensuring volunteering stays recognised, supported and sustainable for generations to come. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action , making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience , offering training, support, and pathways to new opportunities. We connect businesses with communities , creating meaningful employee volunteering projects. We show the impact of volunteering and social action , proving how it changes lives for the better. Role Purpose The Home from Hospital project in Newcastle is funded by the Northeast and North Cumbria Integrated Care Board. Preventing readmissions to hospital is crucial for the NHS. Re-admissions cost the NHS over £2 billion per year, and no-one wants to be in hospital when they can be recovering safely and comfortably at home. The project was developed to help enable older people to thrive back at home, and in the community, while at the same time supporting the NHS. We recruit, train, support and coordinate volunteers, who provide a little bit of help to people who may be socially isolated, have health issues, or don t have many people around them. Volunteers provide social, emotional or practical support, completing short-term tasks. This includes things like helping with shopping, collecting medical prescriptions, in person or telephone check in s, driving someone to an appointment, helping with paperwork, ensuring the home is safe and secure, and more. We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Newcastle. The right candidate would be someone with excellent knowledge of best practice in Volunteer Management and with experience of supporting older people. It is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited Annual Leave Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters. We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don t miss the opportunity to join our community. Right to Work in the UK Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
Jun 10, 2026
Full time
Reference Number: V574 Job Title: Engagement Manager Location: Newcastle upon Tyne (Hybrid office, home, community-based) Contract Type : Fixed Term until 31 Dec 2026 (extension funding dependent) Hours :31.5 hours per week Salary : £23,062 pro rata (£25,625 Full Time Equivalent) DBS/PVG :Enhanced Level DBS Job Family: Job Family 3 Line Manager : Senior Project Manager Start Date: ASAP - July or August 2026 Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. Creating stronger communities through the power of volunteering Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. Since 1962, we ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice ensuring volunteering stays recognised, supported and sustainable for generations to come. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action , making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience , offering training, support, and pathways to new opportunities. We connect businesses with communities , creating meaningful employee volunteering projects. We show the impact of volunteering and social action , proving how it changes lives for the better. Role Purpose The Home from Hospital project in Newcastle is funded by the Northeast and North Cumbria Integrated Care Board. Preventing readmissions to hospital is crucial for the NHS. Re-admissions cost the NHS over £2 billion per year, and no-one wants to be in hospital when they can be recovering safely and comfortably at home. The project was developed to help enable older people to thrive back at home, and in the community, while at the same time supporting the NHS. We recruit, train, support and coordinate volunteers, who provide a little bit of help to people who may be socially isolated, have health issues, or don t have many people around them. Volunteers provide social, emotional or practical support, completing short-term tasks. This includes things like helping with shopping, collecting medical prescriptions, in person or telephone check in s, driving someone to an appointment, helping with paperwork, ensuring the home is safe and secure, and more. We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Newcastle. The right candidate would be someone with excellent knowledge of best practice in Volunteer Management and with experience of supporting older people. It is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited Annual Leave Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters. We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don t miss the opportunity to join our community. Right to Work in the UK Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
COLFES SCHOOL
Head of Marketing
COLFES SCHOOL Lewisham, London
Head of Marketing Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £50,000-60,000 The Marketing Manager plays a central role in shaping the school's brand, digital presence and communications strategy, with a strong focus on supporting pupil recruitment and retention. The role requires exceptional communication skills, creativity, strong digital capability, strategic thinking and meticulous attention to detail. Working closely with the Director and the wider Admissions team, the postholder will lead a small team and manage the operational delivery of the annual Admissions and Marketing plan, ensuring a high quality experience for prospective and current families throughout their journey with the school. Direct line management of Marketing Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Strong digital literacy, including confident use of website CMS platforms, SEO tools, analytics dashboards and social media management systems Advanced content creation skills, including photography, videography, short form video production and editing Imaginative and creative approach to marketing and digital storytelling Excellent interpersonal skills and the ability to build positive relationships with prospective parents, current families and colleagues across the school community Strong organisational skills with the ability to manage multiple deadlines, particularly during peak periods Awareness of emerging marketing technologies and trends, with the ability to apply them to enhance brand presence and customer experience Experience managing external agencies - such as web developers, photographers and videographers - ensuring strong performance, value for money and high quality delivery across all projects Experience of managing budgets effectively Proven ability to lead, support and develop team members ensuring high quality output and professional growth Responsibilities Marketing Communications Help to develop and maintain and update clear brand guidelines and visual assets to ensure a consistent, authentic and engaging school identity Oversee the production, editing and distribution of all marketing materials - print and digital Act as the school's lead digital storyteller, ensuring content reflects the school's values, achievements and community Lead the creation of engaging visual content, including photography, videography and short form video Ensure communication with current families is thoughtful, consistent and engaging, strengthening loyalty and positive word of mouth Digital Marketing, Social Media & Website Lead the planning, creation and management of digital content across the website and social media channels Working with the Director, ensure all communication - internal and external - is clear, timely and aligned with the school's aims Work with the Director to develop and maintain a rolling digital and social media strategy Define and track KPIs for digital communications aligned to school goals Use data and performance insights from advertising, digital platforms, social media and website analytics to inform decisions and improve results Provide regular reporting using Google Analytics, social media insights and monitoring tools Monitor online conversations and parent/community sentiment to inform content planning and customer service responses Manage ongoing website development, including site audits, SEO improvements, CMS upgrades and content migration where required Admissions Marketing & Support Collaborate closely with the Admissions Managers to shape communications for prospective parents from enquiry to acceptance Work with the Director to design and deliver research and insight gathering Implement the school's marketing plan to support pupil recruitment and strengthen public perception Manage the strategic and operational delivery of advertising campaigns for pupil recruitment Parent Experience Supports the Director in leading clear, timely and consistent school to parent communication across all channels, ensuring families feel informed, valued and connected Oversees the creation, accuracy and ongoing maintenance of parent guides, ensuring information is accessible, up to date and aligned with school policies and expectations Manages the parent portal, ensuring content is well structured, intuitive to navigate and reflective of the school's communication standards Leads and supports pupil and family onboarding processes, ensuring new families receive a warm, well organised and seamless introduction to school life, from offer acceptance through to their first term Contributes to pupil retention strategies by understanding parent needs, monitoring sentiment and identifying opportunities to strengthen engagement throughout the parent journey Ensures the end to end parent experience - from first enquiry to ongoing school life - is positive, consistent and aligned with the school's values Led by the Director, work collaboratively with Admissions, Pastoral, Academic and Operational teams to ensure parents receive a seamless, joined up experience at every stage Uses feedback, data and insights to identify areas for improvement and recommend changes that enhance parent satisfaction and loyalty Internal Communications Champion a marketing and customer focused culture across the school Ensure all staff are informed and engaged with the school's marketing activities Maintain a visible presence among pupils and staff, gathering insights that inform authentic storytelling Work collaboratively with other departments across the school - including Development, Alumni Relations and Colfe's Leisure Services - providing guidance, branding support and high quality marketing materials to ensure consistency and strengthen the school's overall identity Person Specification Essential Significant experience in a marketing leadership role, ideally within education, membership organisations, charities or similarly relationship driven sectors Proven track record of delivering successful, integrated marketing and communications strategies that support customer acquisition and retention Demonstrable experience in digital marketing, including website management, SEO, analytics, social media strategy and content optimisation Significant experience either managing the production of, or creating, digital content including photography, videography, short form video production and editing Experience managing external agencies (e.g., designers, photographers, videographers, web developers) to ensure high quality, cost effective delivery Experience managing budgets and monitoring spend against strategic priorities Experience leading and developing team members, with the ability to inspire, support and hold others to high standards Desirable CIM Level 6 or above Diploma in Professional Marketing; AMCIS Diploma in Marketing or relevant certificates in digital marketing (i.e. Google analytics certification or Meta Blueprint) Experience working within an independent school or education setting Familiarity with school MIS/CRM systems, admissions pipelines or customer journey mapping Understanding of parent engagement, customer experience design or community based marketing Personal Qualities Warm, approachable and confident, with a genuine interest in people and community Proactive, solutions focused and able to work independently while knowing when to seek guidance Resilient and calm under pressure, particularly during busy admissions cycles Enthusiastic about school life, with a willingness to be visible, engaged and present across the community Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically via the button below. Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
Jun 10, 2026
Full time
Head of Marketing Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £50,000-60,000 The Marketing Manager plays a central role in shaping the school's brand, digital presence and communications strategy, with a strong focus on supporting pupil recruitment and retention. The role requires exceptional communication skills, creativity, strong digital capability, strategic thinking and meticulous attention to detail. Working closely with the Director and the wider Admissions team, the postholder will lead a small team and manage the operational delivery of the annual Admissions and Marketing plan, ensuring a high quality experience for prospective and current families throughout their journey with the school. Direct line management of Marketing Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Strong digital literacy, including confident use of website CMS platforms, SEO tools, analytics dashboards and social media management systems Advanced content creation skills, including photography, videography, short form video production and editing Imaginative and creative approach to marketing and digital storytelling Excellent interpersonal skills and the ability to build positive relationships with prospective parents, current families and colleagues across the school community Strong organisational skills with the ability to manage multiple deadlines, particularly during peak periods Awareness of emerging marketing technologies and trends, with the ability to apply them to enhance brand presence and customer experience Experience managing external agencies - such as web developers, photographers and videographers - ensuring strong performance, value for money and high quality delivery across all projects Experience of managing budgets effectively Proven ability to lead, support and develop team members ensuring high quality output and professional growth Responsibilities Marketing Communications Help to develop and maintain and update clear brand guidelines and visual assets to ensure a consistent, authentic and engaging school identity Oversee the production, editing and distribution of all marketing materials - print and digital Act as the school's lead digital storyteller, ensuring content reflects the school's values, achievements and community Lead the creation of engaging visual content, including photography, videography and short form video Ensure communication with current families is thoughtful, consistent and engaging, strengthening loyalty and positive word of mouth Digital Marketing, Social Media & Website Lead the planning, creation and management of digital content across the website and social media channels Working with the Director, ensure all communication - internal and external - is clear, timely and aligned with the school's aims Work with the Director to develop and maintain a rolling digital and social media strategy Define and track KPIs for digital communications aligned to school goals Use data and performance insights from advertising, digital platforms, social media and website analytics to inform decisions and improve results Provide regular reporting using Google Analytics, social media insights and monitoring tools Monitor online conversations and parent/community sentiment to inform content planning and customer service responses Manage ongoing website development, including site audits, SEO improvements, CMS upgrades and content migration where required Admissions Marketing & Support Collaborate closely with the Admissions Managers to shape communications for prospective parents from enquiry to acceptance Work with the Director to design and deliver research and insight gathering Implement the school's marketing plan to support pupil recruitment and strengthen public perception Manage the strategic and operational delivery of advertising campaigns for pupil recruitment Parent Experience Supports the Director in leading clear, timely and consistent school to parent communication across all channels, ensuring families feel informed, valued and connected Oversees the creation, accuracy and ongoing maintenance of parent guides, ensuring information is accessible, up to date and aligned with school policies and expectations Manages the parent portal, ensuring content is well structured, intuitive to navigate and reflective of the school's communication standards Leads and supports pupil and family onboarding processes, ensuring new families receive a warm, well organised and seamless introduction to school life, from offer acceptance through to their first term Contributes to pupil retention strategies by understanding parent needs, monitoring sentiment and identifying opportunities to strengthen engagement throughout the parent journey Ensures the end to end parent experience - from first enquiry to ongoing school life - is positive, consistent and aligned with the school's values Led by the Director, work collaboratively with Admissions, Pastoral, Academic and Operational teams to ensure parents receive a seamless, joined up experience at every stage Uses feedback, data and insights to identify areas for improvement and recommend changes that enhance parent satisfaction and loyalty Internal Communications Champion a marketing and customer focused culture across the school Ensure all staff are informed and engaged with the school's marketing activities Maintain a visible presence among pupils and staff, gathering insights that inform authentic storytelling Work collaboratively with other departments across the school - including Development, Alumni Relations and Colfe's Leisure Services - providing guidance, branding support and high quality marketing materials to ensure consistency and strengthen the school's overall identity Person Specification Essential Significant experience in a marketing leadership role, ideally within education, membership organisations, charities or similarly relationship driven sectors Proven track record of delivering successful, integrated marketing and communications strategies that support customer acquisition and retention Demonstrable experience in digital marketing, including website management, SEO, analytics, social media strategy and content optimisation Significant experience either managing the production of, or creating, digital content including photography, videography, short form video production and editing Experience managing external agencies (e.g., designers, photographers, videographers, web developers) to ensure high quality, cost effective delivery Experience managing budgets and monitoring spend against strategic priorities Experience leading and developing team members, with the ability to inspire, support and hold others to high standards Desirable CIM Level 6 or above Diploma in Professional Marketing; AMCIS Diploma in Marketing or relevant certificates in digital marketing (i.e. Google analytics certification or Meta Blueprint) Experience working within an independent school or education setting Familiarity with school MIS/CRM systems, admissions pipelines or customer journey mapping Understanding of parent engagement, customer experience design or community based marketing Personal Qualities Warm, approachable and confident, with a genuine interest in people and community Proactive, solutions focused and able to work independently while knowing when to seek guidance Resilient and calm under pressure, particularly during busy admissions cycles Enthusiastic about school life, with a willingness to be visible, engaged and present across the community Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically via the button below. Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
Get Active Sports
Customer Support Administrator
Get Active Sports Crowthorne, Berkshire
Job Title: Customer Support Administrator Location: Head Office Crowthorne, RG45 6LS Reports To: Office Manager Salary: £25,350 per annum (£13.00 per hour) Hours of Work: 37.5 hours per week Monday to Friday, 8:00am 4:00pm (30 minute unpaid break) This is a full-time, year-round position. Job Purpose The Customer Support Administrator plays a key role in supporting parents, schools, pupils, and staff across our wraparound care, after-school clubs, holiday camps, and other activity programmes. The role is focused on delivering excellent customer service, managing bookings and admissions, supporting school compliance requirements, and ensuring accurate administration across the business. The successful candidate will be highly organised, customer-focused, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Customer Service & Communication • Answer telephone calls and respond to email enquiries from parents, schools, and prospective customers in a professional and timely manner. • Provide information regarding after-school clubs, wraparound care, holiday camps and other services. • Build positive relationships with parents, schools, and colleagues. • Resolve customer queries and escalate issues where appropriate. Parent Bookings & Admissions • Manage all parent bookings and maintain accurate records. • Process new bookings, amendments, cancellations, and account updates. • Oversee the admission process for new pupils attending our programmes. • Ensure all registration forms, medical information, consent forms, and specific information forms are completed and stored accurately. • Maintain confidential pupil and family records in line with company policies and GDPR requirements. Credit Control • Monitor customer accounts and identify outstanding balances. • Contact parents regarding overdue payments and outstanding fees. • Maintain accurate records of communications relating to customer accounts. • Support the business in reducing aged debt and ensuring timely payment of fees. School Compliance & Communication • Notify schools of cover coaches and staffing changes when required as instructed by management team. • Send DBS certificates and supporting documentation to schools. • Communicate late bookings and operational updates to school contacts. • Ensure compliance records are maintained accurately and efficiently. Administration & Record Keeping • Maintain organised filing systems and accurate business records. • Record and file: o Risk Assessments o Accident Forms o Incident Forms o Compliance Documentation o Parent and Pupil Records • Ensure all documentation is stored securely and in accordance with data protection requirements. General Administration Duties • Provide administrative support to the wider management and operations team. • Assist with business projects and operational initiatives. • Undertake ad hoc tasks and responsibilities as required to support the needs of the business. • Contribute to the continuous improvement of customer service and administrative processes. Person Specification for Administrator Essential Skills & Experience • Previous experience in a customer service, administration, or office-based role. • Excellent verbal and written communication skills. • Strong organisational skills and attention to detail. • Ability to manage multiple tasks and prioritise workloads effectively. • Competent user of Microsoft Office and online systems. • Professional, friendly, and customer-focused approach. Desirable Skills & Experience • Experience managing customer bookings and databases. • Understanding of safeguarding and compliance requirements within children's services. Personal Attributes • Friendly and approachable. • Reliable and trustworthy. • Positive and proactive attitude. • Strong problem-solving skills. • Ability to work independently and as part of a team. • Able to always maintain confidentiality and professionalism. What We Offer • Competitive salary of £25,350 per annum. • 28 days annual leave entitlement (inclusive of bank holidays) • Full-time, permanent employment. • Supportive and friendly working environment. • Free childcare during school holidays. • Opportunities for training and professional development. • The chance to play a key role in supporting children, families, and schools through high-quality services
Jun 09, 2026
Full time
Job Title: Customer Support Administrator Location: Head Office Crowthorne, RG45 6LS Reports To: Office Manager Salary: £25,350 per annum (£13.00 per hour) Hours of Work: 37.5 hours per week Monday to Friday, 8:00am 4:00pm (30 minute unpaid break) This is a full-time, year-round position. Job Purpose The Customer Support Administrator plays a key role in supporting parents, schools, pupils, and staff across our wraparound care, after-school clubs, holiday camps, and other activity programmes. The role is focused on delivering excellent customer service, managing bookings and admissions, supporting school compliance requirements, and ensuring accurate administration across the business. The successful candidate will be highly organised, customer-focused, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Customer Service & Communication • Answer telephone calls and respond to email enquiries from parents, schools, and prospective customers in a professional and timely manner. • Provide information regarding after-school clubs, wraparound care, holiday camps and other services. • Build positive relationships with parents, schools, and colleagues. • Resolve customer queries and escalate issues where appropriate. Parent Bookings & Admissions • Manage all parent bookings and maintain accurate records. • Process new bookings, amendments, cancellations, and account updates. • Oversee the admission process for new pupils attending our programmes. • Ensure all registration forms, medical information, consent forms, and specific information forms are completed and stored accurately. • Maintain confidential pupil and family records in line with company policies and GDPR requirements. Credit Control • Monitor customer accounts and identify outstanding balances. • Contact parents regarding overdue payments and outstanding fees. • Maintain accurate records of communications relating to customer accounts. • Support the business in reducing aged debt and ensuring timely payment of fees. School Compliance & Communication • Notify schools of cover coaches and staffing changes when required as instructed by management team. • Send DBS certificates and supporting documentation to schools. • Communicate late bookings and operational updates to school contacts. • Ensure compliance records are maintained accurately and efficiently. Administration & Record Keeping • Maintain organised filing systems and accurate business records. • Record and file: o Risk Assessments o Accident Forms o Incident Forms o Compliance Documentation o Parent and Pupil Records • Ensure all documentation is stored securely and in accordance with data protection requirements. General Administration Duties • Provide administrative support to the wider management and operations team. • Assist with business projects and operational initiatives. • Undertake ad hoc tasks and responsibilities as required to support the needs of the business. • Contribute to the continuous improvement of customer service and administrative processes. Person Specification for Administrator Essential Skills & Experience • Previous experience in a customer service, administration, or office-based role. • Excellent verbal and written communication skills. • Strong organisational skills and attention to detail. • Ability to manage multiple tasks and prioritise workloads effectively. • Competent user of Microsoft Office and online systems. • Professional, friendly, and customer-focused approach. Desirable Skills & Experience • Experience managing customer bookings and databases. • Understanding of safeguarding and compliance requirements within children's services. Personal Attributes • Friendly and approachable. • Reliable and trustworthy. • Positive and proactive attitude. • Strong problem-solving skills. • Ability to work independently and as part of a team. • Able to always maintain confidentiality and professionalism. What We Offer • Competitive salary of £25,350 per annum. • 28 days annual leave entitlement (inclusive of bank holidays) • Full-time, permanent employment. • Supportive and friendly working environment. • Free childcare during school holidays. • Opportunities for training and professional development. • The chance to play a key role in supporting children, families, and schools through high-quality services
NEWHAM COLLEGE LONDON
Student Finance Manager
NEWHAM COLLEGE LONDON Newham, London
Student Finance Manager About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role. The Student Finance Manager is a key role within the Student Finance team, responsible for the effective administration, promotion, and delivery of student financial support. The role provides leadership and oversight of the College's student bursary scheme and student finance provision, including Advanced Learner Loans, Advanced Learner Plans, Higher Education student finance, and the Lifelong Learning Entitlement (LLE). The post holder will ensure that financial support is accessible, equitable, and fully compliant with funding body regulations, supporting student retention, progression, and success . Key responsibilities. Lead and manage the team to deliver an efficient, accurate, and student focused service. Oversee the administration of student finance, including bursaries, loans, grants, scholarships, fee assessments, and hardship support. Ensure full compliance with DfE, SLC, and other funding body regulations and requirements. Act as the subject matter expert on student finance policies, procedures, and regulations. Develop, implement, and review student finance policies, processes, and internal controls. Monitor student finance and bursary budgets, forecast expenditure, and produce management reports and KPIs. Work collaboratively with admissions, curriculum, MIS, finance, and student services teams to ensure a seamless student journey. Support external audits, funding audits, and student finance data returns, ensuring accuracy and timeliness. Promote access to financial support in line with widening participation and student success priorities. Our Ideal candidate should have the following qualifications, skills and experience. Significant experience administering student financial support within an FE, HE, or similarly regulated environment. Level 2 English and maths qualification Degree or professional qualification in finance, business, or public administration In depth knowledge of 19+ Advanced Learner Loans, HE student finance, and current or future developments such as the Lifelong Learning Entitlement. Experience managing discretionary bursary or hardship funds, including assessment and budget monitoring. Strong understanding of student funding regulations and compliance requirements. Excellent customer service skills, with the ability to communicate clearly and empathetically with students from diverse backgrounds. Strong organisational, analytical, and problem solving skills with high attention to detail and accuracy. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 10/06/2026 Interview Date: TBC
Jun 08, 2026
Full time
Student Finance Manager About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role. The Student Finance Manager is a key role within the Student Finance team, responsible for the effective administration, promotion, and delivery of student financial support. The role provides leadership and oversight of the College's student bursary scheme and student finance provision, including Advanced Learner Loans, Advanced Learner Plans, Higher Education student finance, and the Lifelong Learning Entitlement (LLE). The post holder will ensure that financial support is accessible, equitable, and fully compliant with funding body regulations, supporting student retention, progression, and success . Key responsibilities. Lead and manage the team to deliver an efficient, accurate, and student focused service. Oversee the administration of student finance, including bursaries, loans, grants, scholarships, fee assessments, and hardship support. Ensure full compliance with DfE, SLC, and other funding body regulations and requirements. Act as the subject matter expert on student finance policies, procedures, and regulations. Develop, implement, and review student finance policies, processes, and internal controls. Monitor student finance and bursary budgets, forecast expenditure, and produce management reports and KPIs. Work collaboratively with admissions, curriculum, MIS, finance, and student services teams to ensure a seamless student journey. Support external audits, funding audits, and student finance data returns, ensuring accuracy and timeliness. Promote access to financial support in line with widening participation and student success priorities. Our Ideal candidate should have the following qualifications, skills and experience. Significant experience administering student financial support within an FE, HE, or similarly regulated environment. Level 2 English and maths qualification Degree or professional qualification in finance, business, or public administration In depth knowledge of 19+ Advanced Learner Loans, HE student finance, and current or future developments such as the Lifelong Learning Entitlement. Experience managing discretionary bursary or hardship funds, including assessment and budget monitoring. Strong understanding of student funding regulations and compliance requirements. Excellent customer service skills, with the ability to communicate clearly and empathetically with students from diverse backgrounds. Strong organisational, analytical, and problem solving skills with high attention to detail and accuracy. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 10/06/2026 Interview Date: TBC
Surrey County Council
Digital Skills and Work Skills Programme Lead
Surrey County Council Reigate, Surrey
The starting salary for this role is 47,142 per annum, working 36 hours per week. An exciting opportunity has arisen for a driven and enthusiastic Digital Skills and Work Skills Programme Lead Full Time on a permanent contract to lead a busy, dynamic, and growing department that delivers Digital Skills and Work Skills courses. The provision is delivered face-to-face at our Camberley, Guildford, Woking, Molesey and Sunbury Centres. We also offer remote classes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required, so the post-holder must be a car user. There will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role In this role, you will lead the Digital Skills and Work Skills provision, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. Working closely with the Skills and Employability Manager and wider colleagues, you will contribute to the strategic planning and development of a responsive Digital Skills and Work Skills curriculum. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of EDSQ qualifications. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising EDSQ exams and implementing effective assessment practices will underpin strong learner progression and achievement. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching Work Skills and Digital Skills with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in Digital Skills and Work Skills. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in Digital Skills and Work Skills. Include how you ensured the programme(s) met learner needs and organisational targets? What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on 28/06/2026 with interviews planned to take place on Monday 6th July at the Woking Adult Learning Centre. Social Media Checks This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 08, 2026
Full time
The starting salary for this role is 47,142 per annum, working 36 hours per week. An exciting opportunity has arisen for a driven and enthusiastic Digital Skills and Work Skills Programme Lead Full Time on a permanent contract to lead a busy, dynamic, and growing department that delivers Digital Skills and Work Skills courses. The provision is delivered face-to-face at our Camberley, Guildford, Woking, Molesey and Sunbury Centres. We also offer remote classes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required, so the post-holder must be a car user. There will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role In this role, you will lead the Digital Skills and Work Skills provision, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. Working closely with the Skills and Employability Manager and wider colleagues, you will contribute to the strategic planning and development of a responsive Digital Skills and Work Skills curriculum. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of EDSQ qualifications. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising EDSQ exams and implementing effective assessment practices will underpin strong learner progression and achievement. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching Work Skills and Digital Skills with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in Digital Skills and Work Skills. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in Digital Skills and Work Skills. Include how you ensured the programme(s) met learner needs and organisational targets? What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on 28/06/2026 with interviews planned to take place on Monday 6th July at the Woking Adult Learning Centre. Social Media Checks This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
MICHAEL PAGE INTERNATIONAL RECRUITMENT
School Fees Manager & Registrar
MICHAEL PAGE INTERNATIONAL RECRUITMENT
About Our Client This organisation operates within the not-for-profit sector and is committed to making a positive impact in its field. Colfe's is one of London's oldest schools. It takes its name from Reverend Abraham Colfe, Vicar of Lewisham, who re-founded the school in 1652. In his will, he entrusted the care of the School to the Leathersellers' Livery Company, which governs the school to this day. A former grammar school, Colfe's is a fully co-educational day school with over 1300 pupils in all from ages 3 to 18. Colfe's is a welcoming environment with a deep feeling of community pride among its students, parents, staff and alumni. Academic standards are high: students perform well with many going on to top universities. Excellent pastoral care gives pupils the tools they need to learn and to live, supporting them at school and preparing them for life beyond.Colfe's is more inclusive than many independent schools, more than 10% of pupils in a typical Sixth Form year group come from socially disadvantaged backgrounds and the School is committed to widening access still further. Job Description Key Responsibilities Fees Billing & Parent Accounts Manage the termly billing cycle for tuition fees and extras (e.g. clubs, trips, transport)Produce and issue interim bills as required Maintain accurate billing data and ensure reconciliation and audit trail integrity Administer deposit payments and refunds Maintain and apply fee remissions, scholarships and bursaries accurately Act as the primary point of contact for parental fee queries, resolving issues promptly and professionally Work with the Bursar to review and improve billing processes and controls Management of the Pupil Register Maintain the school's official pupil register, ensuring accuracy at all times Process joiners and leavers, ensuring correct data entry and system updates Ensure compliance with Independent School Standards / safeguarding-related reporting obligations Liaise closely with Admissions, HR and Academic teams to ensure alignment of records Bursaries & Means-Tested Support Administer the annual review process for means-tested bursaries and scholarships Manage communication with families with professionalism, discretion and sensitivity Maintain accurate records of awards and supporting documentation Support assessment and re-assessment processes alongside the Bursar Systems & Process Improvement Maintain and develop the effective use of School MIS (e.g. SIMS / iSAMS) and Finance/billing systems Identify opportunities to: Improve efficiency Reduce manual processes Enhance reporting and data quality Support integration between admissions, finance and pupil systems Liaison for Home to School transport contract Support the School's transport provider to plan the day-to-day operation of the School's coach services, adapting to changes in pupil or school requirements Act as a point of liaison between parents and the transport provider, ensuring clear communication of arrangements and expectations The Successful Applicant Person Specification Essential Experience & Skills Customer Service & Communication Excellent written and verbal communication skills Confident and professional when dealing with parents Strong customer service mindset, including handling sensitive or complex queries Organisation & Attention to Detail Exceptional accuracy and attention to detail Ability to manage multiple deadlines and competing priorities Strong organisational and time management skills Process & Systems Experience of working in a process-driven administrative or finance environment Ability to manage and improve processes Strong IT skills, including Excel and Databases/ MIS systems Interest in systems development and efficiency improvements Problem Solving & Initiative Ability to identify issues and resolve them independently Proactive approach to improving ways of working Confidentiality & Professionalism High level of discretion, particularly in financial and pupil matters Ability to handle sensitive information appropriately Desirable Experience in a school or education setting Familiarity with school MIS systems (e.g. SIMS, iSAMS) Experience of: Fees billing Admissions or registrar functions Bursary or financial support administration What's on Offer Term time salary (£40,000-£45,000). FTE of £45,400-£51,075) Location: Colfe's School, London, SE12 Hybrid: 5 days on site: 9am-5pm plus 6 weeks during the school holiday The recruitment process will require all applicants to complete an application form, which Daniel will send you, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures.The applications should be submitted through the advert directly. The deadline for applications is Friday 19th June. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service. Contact Daniel Page Quote job ref JN-165 Phone number
Jun 07, 2026
Full time
About Our Client This organisation operates within the not-for-profit sector and is committed to making a positive impact in its field. Colfe's is one of London's oldest schools. It takes its name from Reverend Abraham Colfe, Vicar of Lewisham, who re-founded the school in 1652. In his will, he entrusted the care of the School to the Leathersellers' Livery Company, which governs the school to this day. A former grammar school, Colfe's is a fully co-educational day school with over 1300 pupils in all from ages 3 to 18. Colfe's is a welcoming environment with a deep feeling of community pride among its students, parents, staff and alumni. Academic standards are high: students perform well with many going on to top universities. Excellent pastoral care gives pupils the tools they need to learn and to live, supporting them at school and preparing them for life beyond.Colfe's is more inclusive than many independent schools, more than 10% of pupils in a typical Sixth Form year group come from socially disadvantaged backgrounds and the School is committed to widening access still further. Job Description Key Responsibilities Fees Billing & Parent Accounts Manage the termly billing cycle for tuition fees and extras (e.g. clubs, trips, transport)Produce and issue interim bills as required Maintain accurate billing data and ensure reconciliation and audit trail integrity Administer deposit payments and refunds Maintain and apply fee remissions, scholarships and bursaries accurately Act as the primary point of contact for parental fee queries, resolving issues promptly and professionally Work with the Bursar to review and improve billing processes and controls Management of the Pupil Register Maintain the school's official pupil register, ensuring accuracy at all times Process joiners and leavers, ensuring correct data entry and system updates Ensure compliance with Independent School Standards / safeguarding-related reporting obligations Liaise closely with Admissions, HR and Academic teams to ensure alignment of records Bursaries & Means-Tested Support Administer the annual review process for means-tested bursaries and scholarships Manage communication with families with professionalism, discretion and sensitivity Maintain accurate records of awards and supporting documentation Support assessment and re-assessment processes alongside the Bursar Systems & Process Improvement Maintain and develop the effective use of School MIS (e.g. SIMS / iSAMS) and Finance/billing systems Identify opportunities to: Improve efficiency Reduce manual processes Enhance reporting and data quality Support integration between admissions, finance and pupil systems Liaison for Home to School transport contract Support the School's transport provider to plan the day-to-day operation of the School's coach services, adapting to changes in pupil or school requirements Act as a point of liaison between parents and the transport provider, ensuring clear communication of arrangements and expectations The Successful Applicant Person Specification Essential Experience & Skills Customer Service & Communication Excellent written and verbal communication skills Confident and professional when dealing with parents Strong customer service mindset, including handling sensitive or complex queries Organisation & Attention to Detail Exceptional accuracy and attention to detail Ability to manage multiple deadlines and competing priorities Strong organisational and time management skills Process & Systems Experience of working in a process-driven administrative or finance environment Ability to manage and improve processes Strong IT skills, including Excel and Databases/ MIS systems Interest in systems development and efficiency improvements Problem Solving & Initiative Ability to identify issues and resolve them independently Proactive approach to improving ways of working Confidentiality & Professionalism High level of discretion, particularly in financial and pupil matters Ability to handle sensitive information appropriately Desirable Experience in a school or education setting Familiarity with school MIS systems (e.g. SIMS, iSAMS) Experience of: Fees billing Admissions or registrar functions Bursary or financial support administration What's on Offer Term time salary (£40,000-£45,000). FTE of £45,400-£51,075) Location: Colfe's School, London, SE12 Hybrid: 5 days on site: 9am-5pm plus 6 weeks during the school holiday The recruitment process will require all applicants to complete an application form, which Daniel will send you, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures.The applications should be submitted through the advert directly. The deadline for applications is Friday 19th June. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service. Contact Daniel Page Quote job ref JN-165 Phone number
Registered Manager - Children's Home
Havenwell House Limited Luton, Bedfordshire
Registered Manager - Job Description Provider: Havenwell Homes Location: Luton Salary: £60,000 per annum + company car + performance-related bonus (payable once the home has opened) Home Capacity: 3 children (ages 11-15) 1. Job Purpose The Registered Manager (RM) will lead Havenwell Homes' new 3-bed children's home in Luton, providing high-quality, child-centred residential care for young people aged 11-15 with various emotional and behavioural needs . The RM is responsible for leading the Ofsted registration process, establishing a stable team, and ensuring full compliance with the Children's Homes (England) Regulations 2015 and the Quality Standards . They will shape the home's culture, ensuring therapeutic, trauma-informed practice and consistently positive outcomes for children. 2. Key Responsibilities Leadership & Management Lead the home through Ofsted pre-registration, interviews, and initial inspection. Develop and embed a child-centred, trauma-informed culture. Provide strong leadership to the team, including induction, supervision, and performance management. Maintain effective staffing levels and create the staff shift pattern (TBC). Model positive, professional behaviour promoting children's safety and development. Childcare & Safeguarding Serve as the Designated Safeguarding Lead (DSL) for the home. Ensure safe, effective care planning, risk assessments, and placement matching. Advocate for children, ensuring their voice shapes daily practice and the home environment. Build strong relationships with families, social workers, and external partners. Oversee behaviour support approaches, ensuring non-restrictive, trauma-aware practice. Regulatory Compliance & Quality Ensure full compliance with Children's Homes Regulations & Ofsted SCCIF. Maintain accurate, high-quality records in line with legal and organisational requirements. Prepare and submit Regulation 45 Quality of Care Reviews. Ensure all notifiable incidents are reported to Ofsted and safeguarding partners. Oversee health & safety, fire safety, medication systems, and risk management. Operational Management Manage the home's budget and ensure cost-effective operations. Oversee rotas, training plans, admissions, and staff deployment. Ensure the home environment is safe, welcoming, and well maintained. Lead team meetings, reflective practice sessions, and debriefs. Ensure key policies are implemented and regularly reviewed. Strategic Development Support the development of Havenwell Homes' wider service and future homes. Embed continuous improvement and evidence-based practice. Build strong links with local authorities and external professionals. 3. Person Specification Essential Skills & Attributes Strong leadership and team-building skills. Excellent safeguarding decision-making. Ability to create a therapeutic, structured, and nurturing environment. Excellent communication, relationship-building, and report-writing skills. Resilient, emotionally intelligent, and calm under pressure. Ability to manage staff rotas, budgets, and operational systems. Desirable Attributes Ability to develop new services. Experience supporting children with complex and varied needs. Understanding of therapeutic models such as PACE or restorative practice. 4. Required Qualifications & Experience Essential Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent). Minimum 2 years' experience in a children's residential setting. Minimum 1 year supervisory/management experience . Strong understanding of: Children's Homes Regulations 2015 Quality Standards Ofsted SCCIF Safeguarding and risk management Experience supporting children with emotional/behavioural needs. Desirable Experience as a Deputy or Registered Manager. DSL training. Behaviour support and trauma-informed practice training. Medication administration, first aid, and health & safety training. 5. Additional Requirements Full UK driving licence (company car provided). Ability to work flexible hours, including occasional weekends/evenings. On-call responsibilities as part of the management structure. Enhanced DBS (Disclosure and Barring Service) check.
Jun 06, 2026
Full time
Registered Manager - Job Description Provider: Havenwell Homes Location: Luton Salary: £60,000 per annum + company car + performance-related bonus (payable once the home has opened) Home Capacity: 3 children (ages 11-15) 1. Job Purpose The Registered Manager (RM) will lead Havenwell Homes' new 3-bed children's home in Luton, providing high-quality, child-centred residential care for young people aged 11-15 with various emotional and behavioural needs . The RM is responsible for leading the Ofsted registration process, establishing a stable team, and ensuring full compliance with the Children's Homes (England) Regulations 2015 and the Quality Standards . They will shape the home's culture, ensuring therapeutic, trauma-informed practice and consistently positive outcomes for children. 2. Key Responsibilities Leadership & Management Lead the home through Ofsted pre-registration, interviews, and initial inspection. Develop and embed a child-centred, trauma-informed culture. Provide strong leadership to the team, including induction, supervision, and performance management. Maintain effective staffing levels and create the staff shift pattern (TBC). Model positive, professional behaviour promoting children's safety and development. Childcare & Safeguarding Serve as the Designated Safeguarding Lead (DSL) for the home. Ensure safe, effective care planning, risk assessments, and placement matching. Advocate for children, ensuring their voice shapes daily practice and the home environment. Build strong relationships with families, social workers, and external partners. Oversee behaviour support approaches, ensuring non-restrictive, trauma-aware practice. Regulatory Compliance & Quality Ensure full compliance with Children's Homes Regulations & Ofsted SCCIF. Maintain accurate, high-quality records in line with legal and organisational requirements. Prepare and submit Regulation 45 Quality of Care Reviews. Ensure all notifiable incidents are reported to Ofsted and safeguarding partners. Oversee health & safety, fire safety, medication systems, and risk management. Operational Management Manage the home's budget and ensure cost-effective operations. Oversee rotas, training plans, admissions, and staff deployment. Ensure the home environment is safe, welcoming, and well maintained. Lead team meetings, reflective practice sessions, and debriefs. Ensure key policies are implemented and regularly reviewed. Strategic Development Support the development of Havenwell Homes' wider service and future homes. Embed continuous improvement and evidence-based practice. Build strong links with local authorities and external professionals. 3. Person Specification Essential Skills & Attributes Strong leadership and team-building skills. Excellent safeguarding decision-making. Ability to create a therapeutic, structured, and nurturing environment. Excellent communication, relationship-building, and report-writing skills. Resilient, emotionally intelligent, and calm under pressure. Ability to manage staff rotas, budgets, and operational systems. Desirable Attributes Ability to develop new services. Experience supporting children with complex and varied needs. Understanding of therapeutic models such as PACE or restorative practice. 4. Required Qualifications & Experience Essential Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent). Minimum 2 years' experience in a children's residential setting. Minimum 1 year supervisory/management experience . Strong understanding of: Children's Homes Regulations 2015 Quality Standards Ofsted SCCIF Safeguarding and risk management Experience supporting children with emotional/behavioural needs. Desirable Experience as a Deputy or Registered Manager. DSL training. Behaviour support and trauma-informed practice training. Medication administration, first aid, and health & safety training. 5. Additional Requirements Full UK driving licence (company car provided). Ability to work flexible hours, including occasional weekends/evenings. On-call responsibilities as part of the management structure. Enhanced DBS (Disclosure and Barring Service) check.
ARK OVAL PRIMARY ACADEMY
Teacher
ARK OVAL PRIMARY ACADEMY Croydon, London
About The Role The Role You will be instrumental in our mission to provide every student a great education and real choices in life, regardless of their background. A passionate practitioner, you will deliver high-quality, rigorous lessons that drive achievement and inspire a love of learning that extends beyond the classroom. Key Responsibilities: Set high expectations so that all students are inspired, motivated and challenged to reach their full potential and in doing so meet their progress and attainment targets Plan and teach well-structured, differentiated lessons that are aligned to the agreed curriculum and cultivate every student's intellectual curiosity Use data to inform teaching and learning, identify areas for intervention and provide feedback to students, staff and families in order to ensure progress and outcomes Manage behaviour effectively to create a safe, respectful and nurturing environment enabling students to focus on learning Work collaboratively with both school and network colleagues as a committed team member, building successful, high performing teams Participate actively throughout the network, by attending relevant meetings, and, as appropriate, delivering network-wide training and initiatives Work with colleagues, students and families to develop a strong school community Other: Actively promote the safety and welfare of our children and young people Ensure compliance with Arks data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required This job description is not an exhaustive list and you will be expected to carry out any other reasonable tasks as directed by your line manager. If you would like to discuss this opportunity or for any queries, please contact . Benefits: Opportunities for career progression. Admissions priority for children of school's staff Salaries 2.5% higher than main pay scale. Twice as many training days as standard. Generous pension scheme. Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support Find out more about the benefits of working for Ark at . About Us We are a multicultural, three form entry Primary School. Through our motto Striving for Excellence, we aim to ensure that children, parents and staff all maximise their full potential. Every day we are committed to embracing our core values and we encourage everyone to be the best that they can possibly be and we support each other every step of the way. Every day we endeavour to provide everyone at Ark Oval with a rewarding and meaningful experience. We are committed to the highest academic aspirations for all pupils, regardless of background or ability and we have established a caring, family orientated culture. We don't accept excuses and we don't make any either. We are willing to do whatever it takes to offer our pupils an exceptional learning environment. Visit arkovalprimary.org to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Jun 06, 2026
Full time
About The Role The Role You will be instrumental in our mission to provide every student a great education and real choices in life, regardless of their background. A passionate practitioner, you will deliver high-quality, rigorous lessons that drive achievement and inspire a love of learning that extends beyond the classroom. Key Responsibilities: Set high expectations so that all students are inspired, motivated and challenged to reach their full potential and in doing so meet their progress and attainment targets Plan and teach well-structured, differentiated lessons that are aligned to the agreed curriculum and cultivate every student's intellectual curiosity Use data to inform teaching and learning, identify areas for intervention and provide feedback to students, staff and families in order to ensure progress and outcomes Manage behaviour effectively to create a safe, respectful and nurturing environment enabling students to focus on learning Work collaboratively with both school and network colleagues as a committed team member, building successful, high performing teams Participate actively throughout the network, by attending relevant meetings, and, as appropriate, delivering network-wide training and initiatives Work with colleagues, students and families to develop a strong school community Other: Actively promote the safety and welfare of our children and young people Ensure compliance with Arks data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required This job description is not an exhaustive list and you will be expected to carry out any other reasonable tasks as directed by your line manager. If you would like to discuss this opportunity or for any queries, please contact . Benefits: Opportunities for career progression. Admissions priority for children of school's staff Salaries 2.5% higher than main pay scale. Twice as many training days as standard. Generous pension scheme. Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support Find out more about the benefits of working for Ark at . About Us We are a multicultural, three form entry Primary School. Through our motto Striving for Excellence, we aim to ensure that children, parents and staff all maximise their full potential. Every day we are committed to embracing our core values and we encourage everyone to be the best that they can possibly be and we support each other every step of the way. Every day we endeavour to provide everyone at Ark Oval with a rewarding and meaningful experience. We are committed to the highest academic aspirations for all pupils, regardless of background or ability and we have established a caring, family orientated culture. We don't accept excuses and we don't make any either. We are willing to do whatever it takes to offer our pupils an exceptional learning environment. Visit arkovalprimary.org to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Surrey County Council
Admissions Administrator
Surrey County Council Mayford, Surrey
The starting salary for this position is 27,634 per annum, working 36 hours per week. We are hiring a new Admissions Administrator to join our fantastic Surrey Adult Learning team based at the Woking Adult Learning Centre, but with the option to work flexibly from other offices and home. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Discount on Surrey Adult Learning courses About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. We have a fantastic opportunity to join our team to support the administration of our Adult Skills and Work Skills provision. This priority area includes GCSE and Functional Skills courses in English & Maths and English for Speakers of other Languages (ESOL) as well as Work Skills and IT courses. You will have a key role in the day-to-day support to our Information, Advice and Guidance (IAG) process, which assists learners to apply, be assessed and placed on the appropriate level course. You will check eligibility documents, facilitate assessments, coordinate course offers, process enrolments, respond to learner queries, monitor and keep track of information and update and maintain spreadsheets and databases. You will work closely with Curriculum & Learning Managers and will liaise regularly with your colleagues to make sure that everything is in place to guarantee that processes run effectively and efficiently. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following skills: Excellent interpersonal skills, along with a high level of written and verbal communication ability Great team working skills Strong administrative skills and experience of working within a customer-focused environment High standard of accuracy and attention to detail Excellent IT skills, including proficiency in Microsoft applications (Word, Excel, SharePoint) Effective organisational skills with the ability to manage your own workload, meet deadlines and prioritise as required To apply, we request that you submit a CV and you will be asked the following 4 questions: Please can you describe a situation where you had to communicate important information to a learner, customer or colleague. What approach did you take and what was the outcome? Please describe a task that you have undertaken that required a high level of accuracy and attention to detail. How did you ensure your work was accurate and customer focused? Please describe a time when you had to manage competing deadlines or high workload. How did you prioritise your tasks and what was the outcome? Please describe an example of when you worked collaboratively as part of a team to achieve a shared goal. What was your role and what contribution did you make? The job advert closes at 23:59 on 21st June 2026 with interviews planned to follow. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 05, 2026
Full time
The starting salary for this position is 27,634 per annum, working 36 hours per week. We are hiring a new Admissions Administrator to join our fantastic Surrey Adult Learning team based at the Woking Adult Learning Centre, but with the option to work flexibly from other offices and home. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Discount on Surrey Adult Learning courses About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. We have a fantastic opportunity to join our team to support the administration of our Adult Skills and Work Skills provision. This priority area includes GCSE and Functional Skills courses in English & Maths and English for Speakers of other Languages (ESOL) as well as Work Skills and IT courses. You will have a key role in the day-to-day support to our Information, Advice and Guidance (IAG) process, which assists learners to apply, be assessed and placed on the appropriate level course. You will check eligibility documents, facilitate assessments, coordinate course offers, process enrolments, respond to learner queries, monitor and keep track of information and update and maintain spreadsheets and databases. You will work closely with Curriculum & Learning Managers and will liaise regularly with your colleagues to make sure that everything is in place to guarantee that processes run effectively and efficiently. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following skills: Excellent interpersonal skills, along with a high level of written and verbal communication ability Great team working skills Strong administrative skills and experience of working within a customer-focused environment High standard of accuracy and attention to detail Excellent IT skills, including proficiency in Microsoft applications (Word, Excel, SharePoint) Effective organisational skills with the ability to manage your own workload, meet deadlines and prioritise as required To apply, we request that you submit a CV and you will be asked the following 4 questions: Please can you describe a situation where you had to communicate important information to a learner, customer or colleague. What approach did you take and what was the outcome? Please describe a task that you have undertaken that required a high level of accuracy and attention to detail. How did you ensure your work was accurate and customer focused? Please describe a time when you had to manage competing deadlines or high workload. How did you prioritise your tasks and what was the outcome? Please describe an example of when you worked collaboratively as part of a team to achieve a shared goal. What was your role and what contribution did you make? The job advert closes at 23:59 on 21st June 2026 with interviews planned to follow. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Zero Surplus
Business Development Manager - Care Sector
Zero Surplus Leicester, Leicestershire
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life. The Role You'll take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for: Managing enquiries and guiding families through the admissions process Building strong relationships within the local community and healthcare sector Coordinating events, PR activity and social media presence Driving occupancy and private funding growth Supporting seamless move-ins and excellent customer journeys Developing local marketing initiatives and outreach campaigns Monitoring competitor activity and market trends This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development. What We're Looking For We're looking for a motivated individual with: Previous sales, marketing or business development experience within the care sector Strong communication and relationship-building skills A customer-first mindset with excellent organisational ability Confidence using social media and community engagement to build awareness The ability to work independently while motivating others A proactive, professional and compassionate approach Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions. Due to the nature of the work, this role requires the candidate to be on fully on-site. You must have a valid UK drivers license, as there will be a requirement to go into the community to meet clients to raise awareness of the care home and the support they provide The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville & Market Harborough. If this looks like something of interest, please apply now with your updated CV and we will look to schedule a call!
Jun 05, 2026
Full time
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life. The Role You'll take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for: Managing enquiries and guiding families through the admissions process Building strong relationships within the local community and healthcare sector Coordinating events, PR activity and social media presence Driving occupancy and private funding growth Supporting seamless move-ins and excellent customer journeys Developing local marketing initiatives and outreach campaigns Monitoring competitor activity and market trends This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development. What We're Looking For We're looking for a motivated individual with: Previous sales, marketing or business development experience within the care sector Strong communication and relationship-building skills A customer-first mindset with excellent organisational ability Confidence using social media and community engagement to build awareness The ability to work independently while motivating others A proactive, professional and compassionate approach Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions. Due to the nature of the work, this role requires the candidate to be on fully on-site. You must have a valid UK drivers license, as there will be a requirement to go into the community to meet clients to raise awareness of the care home and the support they provide The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville & Market Harborough. If this looks like something of interest, please apply now with your updated CV and we will look to schedule a call!
Cygnet
Speciality Doctor
Cygnet Harrogate, Yorkshire
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Job Title: Specialty Doctor Service Line: Acute Mental Health Professionally Accountable to: Consultant Psychiatrist Managerially Responsible to: Hospital Manager Are you an outstanding Specialty or Associate Specialist Doctor looking for your next challenge in psychiatry - and a competitive salary? With us, you'll have the opportunity to progress your career to Consultant level through our prestigious CESR programme We are seeking an experienced full-time Specialty Doctor who will work at Cygnet Hospital Harrogate and provide psychiatric care in our long-established mental health hospital that provides an emergency admissions service across two acute wards. You will be fully involved as a practising psychiatrist - while being fully supported by a Consultant Psychiatrist and first-class multidisciplinary team. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Main duties and Responsibilities Provide routine medical and psychiatric support including initial clerking and mental state examination of newly admitted patients Carry out the assessment, appropriate investigation, diagnosis and treatment under Consultant supervision of inpatients of the unit. Maintain good communication with ward nursing staff, mental health professionals and other agencies as required Participate in weekly ward rounds and other multidisciplinary meetings, including CPA, Tribunal hearings & Section 117 meetings Maintenance of full records of medical and psychiatric assessments and interventions Preparing discharge summaries in line with company policies and guidelines Attending all mandatory training e.g. BLS, ILS, Breakaway training/PMVA training, Moving and Transferring, Infection Control, H&S. Communicating effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports. Participating in the duty doctor on call rota (Dependent on the needs of the region) Why Cygnet? We'll offer you Salary up to £85,000 per year (Depending on experience) Generous annual leave entitlement that increases with length of service 5 days study leave, study budget and in-house CPD/ peer group programme Company paid Life Assurance scheme covering 3x salary Contributory pension scheme Research opportunities to include publishing in The Cygnet Journal (Cygnet's co-produced peer review journal) and joining the Cygnet Research & Development Group Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card Free meals, on-site parking and EAP support Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy Electric Car Scheme Our CESR programme This programme will help you develop the skills you need to progress to Consultant level - and you'll rotate within wards/services to gain valuable experience across various subspecialties. You'll also have an educational supervisor to review your progress and oversee your development - and you'll receive support with MRCPsych exams. We are looking for someone who is Fully GMC registered & MBBS (or equivalent) qualified Experienced & knowledgeable in insert speciality Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes Committed to continued professional development Able to work as part of a multi-disciplinary team A member of the Royal College of Psychiatrists (MRCPsych) or equivalent Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated 'Good' or 'Outstanding'. We also operate an internal system of quality care, treatment and positive outcomes. What next? If you care about making a difference - we want to talk to you. Click the link to apply or email What next? If you care about making a difference - we want to talk to you. Click the button to apply
Jun 05, 2026
Full time
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Job Title: Specialty Doctor Service Line: Acute Mental Health Professionally Accountable to: Consultant Psychiatrist Managerially Responsible to: Hospital Manager Are you an outstanding Specialty or Associate Specialist Doctor looking for your next challenge in psychiatry - and a competitive salary? With us, you'll have the opportunity to progress your career to Consultant level through our prestigious CESR programme We are seeking an experienced full-time Specialty Doctor who will work at Cygnet Hospital Harrogate and provide psychiatric care in our long-established mental health hospital that provides an emergency admissions service across two acute wards. You will be fully involved as a practising psychiatrist - while being fully supported by a Consultant Psychiatrist and first-class multidisciplinary team. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Main duties and Responsibilities Provide routine medical and psychiatric support including initial clerking and mental state examination of newly admitted patients Carry out the assessment, appropriate investigation, diagnosis and treatment under Consultant supervision of inpatients of the unit. Maintain good communication with ward nursing staff, mental health professionals and other agencies as required Participate in weekly ward rounds and other multidisciplinary meetings, including CPA, Tribunal hearings & Section 117 meetings Maintenance of full records of medical and psychiatric assessments and interventions Preparing discharge summaries in line with company policies and guidelines Attending all mandatory training e.g. BLS, ILS, Breakaway training/PMVA training, Moving and Transferring, Infection Control, H&S. Communicating effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports. Participating in the duty doctor on call rota (Dependent on the needs of the region) Why Cygnet? We'll offer you Salary up to £85,000 per year (Depending on experience) Generous annual leave entitlement that increases with length of service 5 days study leave, study budget and in-house CPD/ peer group programme Company paid Life Assurance scheme covering 3x salary Contributory pension scheme Research opportunities to include publishing in The Cygnet Journal (Cygnet's co-produced peer review journal) and joining the Cygnet Research & Development Group Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card Free meals, on-site parking and EAP support Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy Electric Car Scheme Our CESR programme This programme will help you develop the skills you need to progress to Consultant level - and you'll rotate within wards/services to gain valuable experience across various subspecialties. You'll also have an educational supervisor to review your progress and oversee your development - and you'll receive support with MRCPsych exams. We are looking for someone who is Fully GMC registered & MBBS (or equivalent) qualified Experienced & knowledgeable in insert speciality Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes Committed to continued professional development Able to work as part of a multi-disciplinary team A member of the Royal College of Psychiatrists (MRCPsych) or equivalent Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated 'Good' or 'Outstanding'. We also operate an internal system of quality care, treatment and positive outcomes. What next? If you care about making a difference - we want to talk to you. Click the link to apply or email What next? If you care about making a difference - we want to talk to you. Click the button to apply
Dove Adolescent Services
Children's Home Registered Manager (4 bed home)
Dove Adolescent Services Blaxton, Yorkshire
Children's Home Registered Manager (4 bed home) Location : Doncaster Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Doncaster , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Click apply now to visit our careers portal and view full job description Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance PandoLogic. Category:Personal Care,
Jun 05, 2026
Full time
Children's Home Registered Manager (4 bed home) Location : Doncaster Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Doncaster , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Click apply now to visit our careers portal and view full job description Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance PandoLogic. Category:Personal Care,
Barnardo's
Registered Manager - Children's Home
Barnardo's Hinckley, Leicestershire
Registered Manager Jarvis House a home which is rated good aspiring to be outstanding Salary: £51,275 - £58,927 per annum (Pay Grade B) at time of writing Additional allowances are paid for on-call duties. Please contact Karen Ciantar for an informal chat - org. uk Create Safety. Build Belonging. Help Children Grow. Barnardo's is looking for a compassionate, values driven Registered Manager to lead Jarvis House, a small, nurturing residential home supporting children at a time when safety, stability, and kindness matter most. Jarvis House supports up to three children through short to medium term placements, including emergency admissions when no suitable alternative is immediately available. It offers a therapeutic, trauma informed environment where children can begin to feel safer, happier, healthier, and more hopeful, and where they are supported to heal, grow, and thrive. This is not just about running a home. It's about creating a calm, structured space where relationships come first, experiences are understood with compassion, and children are supported to prepare for what comes next. What Jarvis House Offers Children Each child's time at Jarvis House is shaped by a sensitive, holistic assessment that helps us understand their experiences, strengths, and needs. Our team works closely with children to help them recover from trauma, build emotional resilience, and develop vital life skills. When children move on, whether to a foster family, a longer term placement, or back home, they do so with stronger foundations and greater confidence in themselves. As one colleague put it: Jarvis House gives children breathing space. We slow things down, really listen, and help them believe in themselves again. Your Role As Registered Manager, you will: Lead a small, committed team with warmth, clarity, and consistency Create a therapeutic, trauma informed environment where children feel safe and supported to thrive Hold the balance between structure and nurture, especially during emergency and transition placements Ensure high quality care, safeguarding, and regulatory compliance Embed relational, child centred practice in everyday decision making Support staff through reflective supervision and development Work collaboratively with families, social workers, and partner agencies One of our managers describes the leadership culture at Barnardo's like this: You're trusted to lead in a way that feels human. You're supported, challenged, and never expected to do it alone. What Children Tell Us Matters I need people who don't leave when things get hard. Feeling safe helps me think about what comes next. As Registered Manager, you will keep these voices at the centre of your leadership. What We're Looking For You'll be someone who: Has experience leading or managing within residential children's services Understands trauma, attachment, and emotionally informed care Holds (or is working towards) a Level 5 Leadership and Management qualification Leads with curiosity, compassion, and emotional resilience Believes that strong relationships are the foundation of great care Wants to make a genuine difference in children's lives Why Join Barnardo's? At Barnardo's, values are more than words on a page. They shape how we lead, how we support staff, and how we care for children. I stay because the care is real, for the children and for us as staff. We're encouraged to reflect, to learn, and to keep getting better. You'll be part of an organisation that invests in its people and believes that when staff feel supported, children thrive too.
Jun 04, 2026
Full time
Registered Manager Jarvis House a home which is rated good aspiring to be outstanding Salary: £51,275 - £58,927 per annum (Pay Grade B) at time of writing Additional allowances are paid for on-call duties. Please contact Karen Ciantar for an informal chat - org. uk Create Safety. Build Belonging. Help Children Grow. Barnardo's is looking for a compassionate, values driven Registered Manager to lead Jarvis House, a small, nurturing residential home supporting children at a time when safety, stability, and kindness matter most. Jarvis House supports up to three children through short to medium term placements, including emergency admissions when no suitable alternative is immediately available. It offers a therapeutic, trauma informed environment where children can begin to feel safer, happier, healthier, and more hopeful, and where they are supported to heal, grow, and thrive. This is not just about running a home. It's about creating a calm, structured space where relationships come first, experiences are understood with compassion, and children are supported to prepare for what comes next. What Jarvis House Offers Children Each child's time at Jarvis House is shaped by a sensitive, holistic assessment that helps us understand their experiences, strengths, and needs. Our team works closely with children to help them recover from trauma, build emotional resilience, and develop vital life skills. When children move on, whether to a foster family, a longer term placement, or back home, they do so with stronger foundations and greater confidence in themselves. As one colleague put it: Jarvis House gives children breathing space. We slow things down, really listen, and help them believe in themselves again. Your Role As Registered Manager, you will: Lead a small, committed team with warmth, clarity, and consistency Create a therapeutic, trauma informed environment where children feel safe and supported to thrive Hold the balance between structure and nurture, especially during emergency and transition placements Ensure high quality care, safeguarding, and regulatory compliance Embed relational, child centred practice in everyday decision making Support staff through reflective supervision and development Work collaboratively with families, social workers, and partner agencies One of our managers describes the leadership culture at Barnardo's like this: You're trusted to lead in a way that feels human. You're supported, challenged, and never expected to do it alone. What Children Tell Us Matters I need people who don't leave when things get hard. Feeling safe helps me think about what comes next. As Registered Manager, you will keep these voices at the centre of your leadership. What We're Looking For You'll be someone who: Has experience leading or managing within residential children's services Understands trauma, attachment, and emotionally informed care Holds (or is working towards) a Level 5 Leadership and Management qualification Leads with curiosity, compassion, and emotional resilience Believes that strong relationships are the foundation of great care Wants to make a genuine difference in children's lives Why Join Barnardo's? At Barnardo's, values are more than words on a page. They shape how we lead, how we support staff, and how we care for children. I stay because the care is real, for the children and for us as staff. We're encouraged to reflect, to learn, and to keep getting better. You'll be part of an organisation that invests in its people and believes that when staff feel supported, children thrive too.
New Appointments Group
Database Manager
New Appointments Group Maidstone, Kent
Database Manager 35,000 pro rata salary Term Time + Key Results Periods 8:00am - 5:00pm Monday to Friday Be the systems expert at the heart of a leading independent school. We are resourcing for a skilled, proactive and highly organised Database Manager to take ownership of Management Information System (iSAMS) and associated data platforms. This is a rare opportunity to step into a broad, high-impact role that sits at the centre of both IT operations and educational delivery. You will ensure the smooth running of the school's key academic and operational systems, supporting staff, students, parents and senior leaders across the whole organisation. If you enjoy solving problems, improving processes, working with data and becoming the trusted "go-to" expert for systems, we would like to hear from you. The Role Reporting across operational and academic functions, you will manage and develop multiple school-wide systems, with responsibility for data accuracy, reporting, examinations support, timetabling processes, parent-facing systems and platform integrations. This is a hands-on role combining technical systems management, stakeholder support and continuous improvement. Key Responsibilities MIS & Systems Management Lead the day-to-day management, maintenance and optimisation of iSAMS and connected platforms Ensure system integrity, performance, security and usability Manage user permissions, access controls and documentation Support integrations with third-party systems including School Cloud, CPOMS, SOCS and other school platforms Oversee year-end rollover processes, timetable imports and annual setup cycles Data, Reporting & Analysis Maintain accurate and secure school-wide data records Produce reports and dashboards for Senior Leadership, Governors and Heads of Department using SQL and SSRS Support assessment cycles, academic reporting and parent communications Manage data imports including admissions, attainment and examination data Complete statutory returns including School Census requirements Examinations & Academic Operations Manage examination entries, results imports and release-day processes for GCSE and A Level results Support timetabling imports and curriculum scheduling cycles Assist with exam venue setup, concessions data and student results processing Parent & Staff Support Manage parent portal access and parent-facing systems Set up and support Parents' Evening booking systems Provide training, guidance and troubleshooting for staff and parents Act as a key point of contact for systems queries across the school Continuous Improvement Identify opportunities to streamline workflows and improve efficiency Reduce duplication across systems and improve data consistency Support future enhancements and smarter use of digital platforms About You Candidates whose experience is from within schools, higher education, IT systems, healthcare or other complex data-driven environments, will be reviewed favourably. Essential Skills & Experience Strong experience managing SQL databases, SSRS and reporting tools Experience administering MIS, ERP or other business-critical database systems Strong analytical skills with excellent attention to detail Ability to manage multiple priorities and deadlines Excellent communication skills with confidence supporting non-technical users A calm, dependable approach under pressure, especially during key reporting or results periods Ability to work independently and take ownership of critical systems Desirable Experience with iSAMS or another school MIS Education sector experience (independent or state sector) Knowledge of DfE Census or education reporting cycles API integration or SharePoint experience New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jun 03, 2026
Full time
Database Manager 35,000 pro rata salary Term Time + Key Results Periods 8:00am - 5:00pm Monday to Friday Be the systems expert at the heart of a leading independent school. We are resourcing for a skilled, proactive and highly organised Database Manager to take ownership of Management Information System (iSAMS) and associated data platforms. This is a rare opportunity to step into a broad, high-impact role that sits at the centre of both IT operations and educational delivery. You will ensure the smooth running of the school's key academic and operational systems, supporting staff, students, parents and senior leaders across the whole organisation. If you enjoy solving problems, improving processes, working with data and becoming the trusted "go-to" expert for systems, we would like to hear from you. The Role Reporting across operational and academic functions, you will manage and develop multiple school-wide systems, with responsibility for data accuracy, reporting, examinations support, timetabling processes, parent-facing systems and platform integrations. This is a hands-on role combining technical systems management, stakeholder support and continuous improvement. Key Responsibilities MIS & Systems Management Lead the day-to-day management, maintenance and optimisation of iSAMS and connected platforms Ensure system integrity, performance, security and usability Manage user permissions, access controls and documentation Support integrations with third-party systems including School Cloud, CPOMS, SOCS and other school platforms Oversee year-end rollover processes, timetable imports and annual setup cycles Data, Reporting & Analysis Maintain accurate and secure school-wide data records Produce reports and dashboards for Senior Leadership, Governors and Heads of Department using SQL and SSRS Support assessment cycles, academic reporting and parent communications Manage data imports including admissions, attainment and examination data Complete statutory returns including School Census requirements Examinations & Academic Operations Manage examination entries, results imports and release-day processes for GCSE and A Level results Support timetabling imports and curriculum scheduling cycles Assist with exam venue setup, concessions data and student results processing Parent & Staff Support Manage parent portal access and parent-facing systems Set up and support Parents' Evening booking systems Provide training, guidance and troubleshooting for staff and parents Act as a key point of contact for systems queries across the school Continuous Improvement Identify opportunities to streamline workflows and improve efficiency Reduce duplication across systems and improve data consistency Support future enhancements and smarter use of digital platforms About You Candidates whose experience is from within schools, higher education, IT systems, healthcare or other complex data-driven environments, will be reviewed favourably. Essential Skills & Experience Strong experience managing SQL databases, SSRS and reporting tools Experience administering MIS, ERP or other business-critical database systems Strong analytical skills with excellent attention to detail Ability to manage multiple priorities and deadlines Excellent communication skills with confidence supporting non-technical users A calm, dependable approach under pressure, especially during key reporting or results periods Ability to work independently and take ownership of critical systems Desirable Experience with iSAMS or another school MIS Education sector experience (independent or state sector) Knowledge of DfE Census or education reporting cycles API integration or SharePoint experience New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Enam The Degree Man Limited
Customer Service Manager / Supervisor
Enam The Degree Man Limited Manchester, Lancashire
company: Enam The Degree Man Limited Location: Manchester Job Type: Full-Time / Part-Time Working Hours: 20-40 hours per week Salary: Up to £42,000 per year / £13.00 - £25.00 per hour (depending on experience and working hours) About Us Enam The Degree Man Limited is a growing education consultancy and student recruitment company helping UK students enrol onto university degree courses, with or without previous qualifications, through various progression routes and educational opportunities across the UK. We are looking for a motivated, professional, and experienced Customer Service Manager / Supervisor/Advisor to oversee customer service operations and support prospective students throughout the enquiry and enrolment process. Key Responsibilities Lead and support Customer Service Team Leaders, helping them bring out the best in their teams Supervise and support customer service staff and daily operations Contact potential students by phone, email, social media, and in person Provide information regarding admissions processes, student finance, course options, and eligibility requirements etc. Explain university course options and support students with enrolment processes Follow up with student enquiries and leads Build positive relationships with prospective students and provide professional guidance Encourage and support students to progress with their applications and enrolment Ensure excellent customer service standards are maintained at all times Handle customer complaints and resolve issues professionally Maintain accurate records of enquiries and student information Promote the company's education and recruitment services Assist with marketing, leaflet distribution, and promotional activities across different UK cities Attend education fairs, meetings, and company events as required Work according to company requirements where necessary Requirements Minimum 1 year experience in customer service, supervision, management, sales, recruitment, or administration Strong leadership, communication, sales, and interpersonal skills Must have confidence speaking with potential students and clients Must have good spoken and written English Excellent customer handling and problem-solving abilities Ability to manage workload and meet targets Basic computer and administrative skills Experience within education, recruitment, or sales industry preferred Full UK work rights Full UK driving licence preferred Degree qualification preferred but not essential What We Offer Flexible full-time and part-time opportunities Career progression opportunities Performance-based bonuses and incentives Supportive and growing business environment Opportunity to work on exciting education and recruitment projects Sponsorship may be available for suitable candidates subject to eligibility and company requirements
Jun 03, 2026
Full time
company: Enam The Degree Man Limited Location: Manchester Job Type: Full-Time / Part-Time Working Hours: 20-40 hours per week Salary: Up to £42,000 per year / £13.00 - £25.00 per hour (depending on experience and working hours) About Us Enam The Degree Man Limited is a growing education consultancy and student recruitment company helping UK students enrol onto university degree courses, with or without previous qualifications, through various progression routes and educational opportunities across the UK. We are looking for a motivated, professional, and experienced Customer Service Manager / Supervisor/Advisor to oversee customer service operations and support prospective students throughout the enquiry and enrolment process. Key Responsibilities Lead and support Customer Service Team Leaders, helping them bring out the best in their teams Supervise and support customer service staff and daily operations Contact potential students by phone, email, social media, and in person Provide information regarding admissions processes, student finance, course options, and eligibility requirements etc. Explain university course options and support students with enrolment processes Follow up with student enquiries and leads Build positive relationships with prospective students and provide professional guidance Encourage and support students to progress with their applications and enrolment Ensure excellent customer service standards are maintained at all times Handle customer complaints and resolve issues professionally Maintain accurate records of enquiries and student information Promote the company's education and recruitment services Assist with marketing, leaflet distribution, and promotional activities across different UK cities Attend education fairs, meetings, and company events as required Work according to company requirements where necessary Requirements Minimum 1 year experience in customer service, supervision, management, sales, recruitment, or administration Strong leadership, communication, sales, and interpersonal skills Must have confidence speaking with potential students and clients Must have good spoken and written English Excellent customer handling and problem-solving abilities Ability to manage workload and meet targets Basic computer and administrative skills Experience within education, recruitment, or sales industry preferred Full UK work rights Full UK driving licence preferred Degree qualification preferred but not essential What We Offer Flexible full-time and part-time opportunities Career progression opportunities Performance-based bonuses and incentives Supportive and growing business environment Opportunity to work on exciting education and recruitment projects Sponsorship may be available for suitable candidates subject to eligibility and company requirements
The Cinnamon Care Collection
Resident Services & Sales Advisor
The Cinnamon Care Collection Holmesfield, Derbyshire
Resident Services & Sales Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Resident Services & Sales Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our Resident Services & Sales Advisors are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Oct 08, 2025
Full time
Resident Services & Sales Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Resident Services & Sales Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our Resident Services & Sales Advisors are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Registered Manager - Children's Home
AYG GROUP LIMITED Taunton, Somerset
Are you an experienced and motivated Registered Manager ready to lead a new children's home? We're seeking a dedicated leader for a brand-new 4-bed EBD home in Somerset, supporting young people aged 11-17 with emotional and behavioural difficulties. This is a unique opportunity to shape a service from the start, build a passionate team, and create a positive environment where young people can thrive. The Role As Registered Manager, you'll be accountable for the overall running of the home, ensuring high-quality care, safeguarding compliance, and excellent outcomes for young people. You'll lead, motivate, and develop a team of 7-9 staff while contributing to the operational and strategic development of the home. Key responsibilities include: Lead and develop your team to deliver high-quality, person-centred care. Manage admissions, care planning, staff rotas, training, and appraisals. Ensure compliance with Ofsted standards, safeguarding, and legislation. Oversee budgets, occupancy, and operational tasks. Represent the home professionally with local authorities, external agencies, and the community. About You Minimum 2 years' relevant experience in residential childcare, with at least 1 year in a management or supervisory role. Level 5 Diploma in Leadership & Management for Children & Young People (or working towards). Level 3 in Caring for Children and Young People (or equivalent). Strong safeguarding knowledge and understanding of Children's Home legislation. Excellent leadership, organisational, and communication skills. UK driving licence with access to a suitable vehicle and ability to undertake on-call duties. Rewards & Benefits Salary: Up to £55,000 (including bonuses) Ofsted bonuses: £500 for Good / £1,000 for Outstanding Occupancy bonus: £525 per month for full home Company car allowance: £2,000 On-call payments: £10 weekdays / £50 weekends 22 days annual leave + bank holidays Non-contributory pension (9% employer contribution) Enhanced sick pay and other benefits All appointments are subject to an enhanced DBS check and reference verification. Ready to lead a brand-new home and make a real difference? Apply now and take the next step in your career.
Oct 08, 2025
Full time
Are you an experienced and motivated Registered Manager ready to lead a new children's home? We're seeking a dedicated leader for a brand-new 4-bed EBD home in Somerset, supporting young people aged 11-17 with emotional and behavioural difficulties. This is a unique opportunity to shape a service from the start, build a passionate team, and create a positive environment where young people can thrive. The Role As Registered Manager, you'll be accountable for the overall running of the home, ensuring high-quality care, safeguarding compliance, and excellent outcomes for young people. You'll lead, motivate, and develop a team of 7-9 staff while contributing to the operational and strategic development of the home. Key responsibilities include: Lead and develop your team to deliver high-quality, person-centred care. Manage admissions, care planning, staff rotas, training, and appraisals. Ensure compliance with Ofsted standards, safeguarding, and legislation. Oversee budgets, occupancy, and operational tasks. Represent the home professionally with local authorities, external agencies, and the community. About You Minimum 2 years' relevant experience in residential childcare, with at least 1 year in a management or supervisory role. Level 5 Diploma in Leadership & Management for Children & Young People (or working towards). Level 3 in Caring for Children and Young People (or equivalent). Strong safeguarding knowledge and understanding of Children's Home legislation. Excellent leadership, organisational, and communication skills. UK driving licence with access to a suitable vehicle and ability to undertake on-call duties. Rewards & Benefits Salary: Up to £55,000 (including bonuses) Ofsted bonuses: £500 for Good / £1,000 for Outstanding Occupancy bonus: £525 per month for full home Company car allowance: £2,000 On-call payments: £10 weekdays / £50 weekends 22 days annual leave + bank holidays Non-contributory pension (9% employer contribution) Enhanced sick pay and other benefits All appointments are subject to an enhanced DBS check and reference verification. Ready to lead a brand-new home and make a real difference? Apply now and take the next step in your career.
Registered Manager - Children's Home
AYG GROUP LIMITED
Are you an experienced and enthusiastic Registered Manager looking for your next challenge? We're seeking a professional leader to manage a 4-bed children's home in Suffolk, supporting young people aged 11-17 with challenging behaviours. This is a unique opportunity to lead a service that puts young people first, shaping a positive, nurturing environment where they can thrive. The Role As Registered Manager, you'll be responsible for the day-to-day running of the home, delivering high-quality care, safeguarding compliance, and excellent outcomes for young people. You'll lead a dedicated team, drive continuous improvement, and ensure the service operates to the highest standards. Key responsibilities include: Leading, mentoring, and developing your staff team. Managing staff rotas, training, supervision, and appraisals. Overseeing admissions, care planning, and resource management. Ensuring compliance with Ofsted, safeguarding, and relevant legislation. Collaborating with external agencies to support the needs of young people. About You Minimum 2-3 years' management experience in children's residential care. Level 5 Diploma in Leadership & Management for Residential Childcare (or working towards). Level 3 in Caring for Children and Young People (or equivalent). Strong understanding of safeguarding, Children's Act 1989, and Care Standards Act 2000. Confident leader with excellent communication and organisational skills. Rewards & Benefits Salary: Up to £65,000 (including bonuses) Ofsted bonus: £3,000 for Outstanding / £1,500 for Good Full occupancy bonus: £400 per month 32 days annual leave + bank holidays Company car or £3,000 travel allowance + mobile phone Pension scheme in line with regulations Flexible working with rota including evenings, weekends, and occasional sleep-ins All appointments are subject to an enhanced DBS check. Ready to take the next step in your career? Apply now and lead a home that makes a real difference in young people's lives.
Oct 08, 2025
Full time
Are you an experienced and enthusiastic Registered Manager looking for your next challenge? We're seeking a professional leader to manage a 4-bed children's home in Suffolk, supporting young people aged 11-17 with challenging behaviours. This is a unique opportunity to lead a service that puts young people first, shaping a positive, nurturing environment where they can thrive. The Role As Registered Manager, you'll be responsible for the day-to-day running of the home, delivering high-quality care, safeguarding compliance, and excellent outcomes for young people. You'll lead a dedicated team, drive continuous improvement, and ensure the service operates to the highest standards. Key responsibilities include: Leading, mentoring, and developing your staff team. Managing staff rotas, training, supervision, and appraisals. Overseeing admissions, care planning, and resource management. Ensuring compliance with Ofsted, safeguarding, and relevant legislation. Collaborating with external agencies to support the needs of young people. About You Minimum 2-3 years' management experience in children's residential care. Level 5 Diploma in Leadership & Management for Residential Childcare (or working towards). Level 3 in Caring for Children and Young People (or equivalent). Strong understanding of safeguarding, Children's Act 1989, and Care Standards Act 2000. Confident leader with excellent communication and organisational skills. Rewards & Benefits Salary: Up to £65,000 (including bonuses) Ofsted bonus: £3,000 for Outstanding / £1,500 for Good Full occupancy bonus: £400 per month 32 days annual leave + bank holidays Company car or £3,000 travel allowance + mobile phone Pension scheme in line with regulations Flexible working with rota including evenings, weekends, and occasional sleep-ins All appointments are subject to an enhanced DBS check. Ready to take the next step in your career? Apply now and lead a home that makes a real difference in young people's lives.
Nurse Seekers
Registered Home Manager
Nurse Seekers Ilfracombe, Devon
Registered Manager Residential Care Home Location: Ilfracombe, North Devon Salary: £45-50k Job Type: Full-Time, Permanent Are you an experienced care professional looking for a new leadership opportunity in a supportive and rewarding environment? Nurse Seekers, is proud to be recruiting on behalf of a well-established residential care home based in the scenic coastal town of Ilfracombe, North Devon. This full-time, permanent position offers a highly competitive salary and an excellent benefits package. The role presents a fantastic opportunity for a passionate and dynamic Registered Manager to join a dedicated team, delivering outstanding care to adults with enduring mental health conditions and substance misuse challenges. Key Responsibilities: Provide leadership and direction to care teams and senior staff Champion resident dignity, choice, and empowerment Conduct regular audits and implement action plans for continuous improvement Run daily workflow meetings with key staff Supervise, appraise, and support team members to perform at their best Manage Heads of Care and the Healthcare Support Team Deputise for the Registered Manager as required Participate in multidisciplinary meetings and manage assessments and admissions Ensure safe and effective medication administration processes Lead or support HR processes including supervisions, appraisals, and disciplinary procedures Contribute to the strategic development and operational efficiency of the home Requirements: Level 5 in Leadership and Management Experience dispensing medication (essential) Proven leadership and team-building capabilities Excellent communication skills and a proactive, empathetic approach Understanding of the needs of individuals with complex mental health conditions Ability to self-manage and prioritise workload effectively 2 Years managing a residential setting Benefits: Competitive salary Casual dress policy Company pension Free or discounted meals Health and wellbeing programme Employee and store discounts If you're ready to take the next step in your care career and lead with compassion, confidence, and purpose, Apply to Jack today or call on (phone number removed).
Oct 08, 2025
Full time
Registered Manager Residential Care Home Location: Ilfracombe, North Devon Salary: £45-50k Job Type: Full-Time, Permanent Are you an experienced care professional looking for a new leadership opportunity in a supportive and rewarding environment? Nurse Seekers, is proud to be recruiting on behalf of a well-established residential care home based in the scenic coastal town of Ilfracombe, North Devon. This full-time, permanent position offers a highly competitive salary and an excellent benefits package. The role presents a fantastic opportunity for a passionate and dynamic Registered Manager to join a dedicated team, delivering outstanding care to adults with enduring mental health conditions and substance misuse challenges. Key Responsibilities: Provide leadership and direction to care teams and senior staff Champion resident dignity, choice, and empowerment Conduct regular audits and implement action plans for continuous improvement Run daily workflow meetings with key staff Supervise, appraise, and support team members to perform at their best Manage Heads of Care and the Healthcare Support Team Deputise for the Registered Manager as required Participate in multidisciplinary meetings and manage assessments and admissions Ensure safe and effective medication administration processes Lead or support HR processes including supervisions, appraisals, and disciplinary procedures Contribute to the strategic development and operational efficiency of the home Requirements: Level 5 in Leadership and Management Experience dispensing medication (essential) Proven leadership and team-building capabilities Excellent communication skills and a proactive, empathetic approach Understanding of the needs of individuals with complex mental health conditions Ability to self-manage and prioritise workload effectively 2 Years managing a residential setting Benefits: Competitive salary Casual dress policy Company pension Free or discounted meals Health and wellbeing programme Employee and store discounts If you're ready to take the next step in your care career and lead with compassion, confidence, and purpose, Apply to Jack today or call on (phone number removed).
Ada, National College for Digital Skills
Outreach and Student Recruitment Officer
Ada, National College for Digital Skills
Welcome to Ada! At Ada National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives. We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies. The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs. Ada was announced by the Prime Minister in December 2014; England s first new FE College since 1993 and since then we ve gone from strength to strength including a Good with Outstanding features in our first Ofsted Inspection. 16-19 Provision: As of 2024, we have -19 students enrolled. Our most recent results are outstanding; 39% of A level results at A - B and 74% achieving at least one Distinction or better in their externally assessed Computing BTEC. This makes us the best education institution in the country for this BTEC Job Description. Post Title: Outreach and Recruitment Officer Type of role: Full time,( fixed term one-year contract) Reporting to: Senior Outreach and Recruitment manager Annual Salary: £30,000 to 33,000 Holidays: 27 days per annum (with 3 additional days added to cover the Christmas and New Year closure days) Location: Victoria Working Pattern: Monday to Friday, 9am to 5pm (flexible), with evenings and weekends as necessary Key responsibilities of this role include: Promote Ada at outreach events (careers fairs, assemblies, workshops) with the aim of maximising applications Engage and network with school contacts to ensure growth of Ada s active contacts in outreach database Management and updating of the school database to support outreach communications Assist with event planning, administration and delivery including Outreach events, Careers Fairs, Open Days, School visits to Ada and Keep Warm events (This will involve commitment on some weekends and evenings during busy times) Support the administration of the Sixth Form application process when needed, including: dealing with enquiries to the inbox and on the phone in a timely manner, sending application communications including invitations for assessment, offers and enrollment paperwork, data entry and keeping accurate records of all applicants and their information within the customer relationship management tools (Salesforce) Support role in the preparation and administration of Lift-off days Accurate record keeping of offer letters sent / accepted, of attendance at Lift-off days and keep-warm events Administration and processing of students enrolments on GCSE results days and afterwards Keeping accurate records, inputting data into Ada s systems and exporting relevant information to produce reports and dashboards for the team Assist with wider college events Assist with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations. Key competencies You are a confident public speaker You have the ability to communicate effectively with a variety of audiences You have excellent communication skills including written and verbal, both face to face and on the phone You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London, as necessary for the role You are accurate with excellent attention to detail You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases You are able to cope with a varied workload, to prioritise effectively and to meet deadlines You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology You address issues and challenges proactively and can work with a diverse range of people to achieve your goals Desirable Do you have experience working in administration, admissions or outreach? Are you a confident user of Microsoft Office and/or Google suite? Do you have experience of using a CRM system (Salesforce)? Do you have experience in customer service with a track record of excellence? Safeguarding We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks, including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references. Equal opportunities Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: To provide and promote equality of opportunity in all areas of its work and activity; To recognise and develop the diversity of skills and talent within its current and potential community. To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction; To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; To promote good relations between individuals from different groups. Applicants with disabilities Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please email the HR Team. Sponsorship We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. How to apply for the role Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you may have. Closing date: Monday 20th October 2025 Applications will be reviewed on a rolling basis, as they are received, and we may decide to stop accepting applications before this date, so early applications are recommended. Good luck with your application.
Oct 06, 2025
Full time
Welcome to Ada! At Ada National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives. We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies. The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs. Ada was announced by the Prime Minister in December 2014; England s first new FE College since 1993 and since then we ve gone from strength to strength including a Good with Outstanding features in our first Ofsted Inspection. 16-19 Provision: As of 2024, we have -19 students enrolled. Our most recent results are outstanding; 39% of A level results at A - B and 74% achieving at least one Distinction or better in their externally assessed Computing BTEC. This makes us the best education institution in the country for this BTEC Job Description. Post Title: Outreach and Recruitment Officer Type of role: Full time,( fixed term one-year contract) Reporting to: Senior Outreach and Recruitment manager Annual Salary: £30,000 to 33,000 Holidays: 27 days per annum (with 3 additional days added to cover the Christmas and New Year closure days) Location: Victoria Working Pattern: Monday to Friday, 9am to 5pm (flexible), with evenings and weekends as necessary Key responsibilities of this role include: Promote Ada at outreach events (careers fairs, assemblies, workshops) with the aim of maximising applications Engage and network with school contacts to ensure growth of Ada s active contacts in outreach database Management and updating of the school database to support outreach communications Assist with event planning, administration and delivery including Outreach events, Careers Fairs, Open Days, School visits to Ada and Keep Warm events (This will involve commitment on some weekends and evenings during busy times) Support the administration of the Sixth Form application process when needed, including: dealing with enquiries to the inbox and on the phone in a timely manner, sending application communications including invitations for assessment, offers and enrollment paperwork, data entry and keeping accurate records of all applicants and their information within the customer relationship management tools (Salesforce) Support role in the preparation and administration of Lift-off days Accurate record keeping of offer letters sent / accepted, of attendance at Lift-off days and keep-warm events Administration and processing of students enrolments on GCSE results days and afterwards Keeping accurate records, inputting data into Ada s systems and exporting relevant information to produce reports and dashboards for the team Assist with wider college events Assist with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations. Key competencies You are a confident public speaker You have the ability to communicate effectively with a variety of audiences You have excellent communication skills including written and verbal, both face to face and on the phone You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London, as necessary for the role You are accurate with excellent attention to detail You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases You are able to cope with a varied workload, to prioritise effectively and to meet deadlines You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology You address issues and challenges proactively and can work with a diverse range of people to achieve your goals Desirable Do you have experience working in administration, admissions or outreach? Are you a confident user of Microsoft Office and/or Google suite? Do you have experience of using a CRM system (Salesforce)? Do you have experience in customer service with a track record of excellence? Safeguarding We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks, including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references. Equal opportunities Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: To provide and promote equality of opportunity in all areas of its work and activity; To recognise and develop the diversity of skills and talent within its current and potential community. To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction; To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; To promote good relations between individuals from different groups. Applicants with disabilities Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please email the HR Team. Sponsorship We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. How to apply for the role Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you may have. Closing date: Monday 20th October 2025 Applications will be reviewed on a rolling basis, as they are received, and we may decide to stop accepting applications before this date, so early applications are recommended. Good luck with your application.

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