Temporary Receptionist & Customer Assistant

Do you have commercial customer-facing experience in a front of house administration, hospitality or a luxury environment?

Are you an excellent communicator who is passionate about delivering first class service? If so, we have just registered an exciting opportunity with one of our amazing clients!

This is a 40 hour a week, shift based role that will include evening and weekend work, on a monthly rota basis. Please only apply if you are flexible about which shifts and weekends you work.

The temporary assignment starts as soon as possible and has potential to be ongoing until Christmas 2026.

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Receptionist and Customer Assistant Responsibilities

Working within a team of 5 you will be playing a pivotal role in delivering outstanding guest experiences, including:

• Acting as the first point of contact for enquiries, feedback and issues
• Ensuring prompt resolution of an issues and exceeding guest expectations
• Processing and confirming bookings and services with a range of internal and external contacts
• Liaising with internal departments and managing all Whatsapp, MS Teams and email communications with them
• Proactively identifying opportunities to enhance the guest experience
• Upholding the highest standards of professionalism, courtesy and hospitality in all guest interactions
• Day to day administrative tasks

Temporary Receptionist and Customer Assistant Rewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

• Holiday pay
• Valuable experience in a highly regarded organisation

The Company

Striving to offer a memorable experience for their clients, this organisation is a fabulous local employer.

Temporary Receptionist and Customer Assistant Essentials

• Previous experience providing high-end customer service, gained in either administration or a luxury front of house setting
• The desire and ability to deliver to world class standards
• Exceptional verbal and written communication skills
• Excellent interpersonal skills
• Strong problem-solving abilities and a proactive approach
• Ability to multi-task and prioritise tasks in a fast paced environment
• Computer literate, particularly with MS Office Suite
• Flexibility to work evening and weekend shifts, including Bank Holidays
• An additional language would be beneficial but is not essential

Location

This is a fully office-based role in Bicester. There is parking on site.

Action

Hannah Bush Allen Associates (url removed)

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.