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customer service advisor
Manpower UK Ltd
Customer Service Advisor - Manchester
Manpower UK Ltd City, Manchester
Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 30, 2026
Seasonal
Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Inc Recruitment
Sales and Customer Service Advisor
Inc Recruitment Poole, Dorset
Sales and Customer Service Advisor Are you bored of administration or retail jobs and looking to start as a sales and customer service advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in events campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 30, 2026
Full time
Sales and Customer Service Advisor Are you bored of administration or retail jobs and looking to start as a sales and customer service advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in events campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Inc Recruitment
Sales and Customer Service Advisor
Inc Recruitment Brierley Hill, West Midlands
Sales and Customer Service Advisor Are you bored of administration or retail jobs and looking to start as a sales and customer service advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in residential campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 30, 2026
Full time
Sales and Customer Service Advisor Are you bored of administration or retail jobs and looking to start as a sales and customer service advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in residential campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Syntax Consultancy Ltd
Network Engineer - Cisco Catalyst SD WAN Engineer
Syntax Consultancy Ltd Reading, Oxfordshire
Network Engineer - Cisco Catalyst SD-WAN Engineer ( vManage) £330-£350/ Day- Outside IR35 3-6 Months Contract Newbury / Remote A Senior Cisco Catalyst SD-WAN Engineer with Cisco vManage dashboards and APIs experience is required. Understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. 3-6 Month Contract working remote (WFH) and travel on-site Newbury as needed (Hybrid). Paying £330-£350/day per day (Outside IR35). Start ASAP ideally May 2026. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Required Skills & Experience Experience designing and operating Cisco Catalyst SD-WAN . Excellent understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. Hands-on experience with Cisco vManage dashboards and APIs. Provide input for Simple, medium, complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation, etc.) and risk assessment for proposed changes. The successful candidate will lead and support complex network changes, incident troubleshooting as needed, assist in operational governance, and act as a technical advisor to both the customer and internal teams. Strong governance with experience in regulated or CNI (Critical National Infrastructure or highly regulated environments.) Change, Governance & Operational Assurance : including Configuration drift detection and remediation, Template governance in vManage, Version, feature and compatibility alignment. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Help with best practice for security posture, firmware upgrade strategy etc. Maintain a strong end-to-end view across WAN, LAN, and Wi-Fi, ensuring seamless handoff between domains. Support 3rd Line teams on complex routing scenarios, inter-domain dependencies (WAN->LAN and Security) and support for incidents and problems. Proven experience operating as a technical authority and not just a delivery engineer. Self-motivated, with the ability to build strong customer relationships and work effectively in a team environment. Strong interpersonal and communication skills Strongly Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (e.g. CCNP/CCIE Enterprise) Desirable.
May 30, 2026
Contractor
Network Engineer - Cisco Catalyst SD-WAN Engineer ( vManage) £330-£350/ Day- Outside IR35 3-6 Months Contract Newbury / Remote A Senior Cisco Catalyst SD-WAN Engineer with Cisco vManage dashboards and APIs experience is required. Understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. 3-6 Month Contract working remote (WFH) and travel on-site Newbury as needed (Hybrid). Paying £330-£350/day per day (Outside IR35). Start ASAP ideally May 2026. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Required Skills & Experience Experience designing and operating Cisco Catalyst SD-WAN . Excellent understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. Hands-on experience with Cisco vManage dashboards and APIs. Provide input for Simple, medium, complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation, etc.) and risk assessment for proposed changes. The successful candidate will lead and support complex network changes, incident troubleshooting as needed, assist in operational governance, and act as a technical advisor to both the customer and internal teams. Strong governance with experience in regulated or CNI (Critical National Infrastructure or highly regulated environments.) Change, Governance & Operational Assurance : including Configuration drift detection and remediation, Template governance in vManage, Version, feature and compatibility alignment. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Help with best practice for security posture, firmware upgrade strategy etc. Maintain a strong end-to-end view across WAN, LAN, and Wi-Fi, ensuring seamless handoff between domains. Support 3rd Line teams on complex routing scenarios, inter-domain dependencies (WAN->LAN and Security) and support for incidents and problems. Proven experience operating as a technical authority and not just a delivery engineer. Self-motivated, with the ability to build strong customer relationships and work effectively in a team environment. Strong interpersonal and communication skills Strongly Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (e.g. CCNP/CCIE Enterprise) Desirable.
KPI People Ltd
Service Advisor
KPI People Ltd Southampton, Hampshire
Service Advisor - Southampton - Basic Salary - £27,000 - OTE - £36,000 UNCAPPED - No weekends - Great Benefits Package - Our client, a busy franchised main dealership in Southampton has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £27,000 On Target Earnings of £36,000 (Uncapped) Day off on your Birthday 30 days holiday including bank holidays, going up with every 5 years of service Discounted MOT's, service and parts Great Benefits Package Working Hours Monday to Friday 8am - 5:45pm No weekends!
May 30, 2026
Full time
Service Advisor - Southampton - Basic Salary - £27,000 - OTE - £36,000 UNCAPPED - No weekends - Great Benefits Package - Our client, a busy franchised main dealership in Southampton has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £27,000 On Target Earnings of £36,000 (Uncapped) Day off on your Birthday 30 days holiday including bank holidays, going up with every 5 years of service Discounted MOT's, service and parts Great Benefits Package Working Hours Monday to Friday 8am - 5:45pm No weekends!
perfect placement
Service Advisor
perfect placement Summerfield, Worcestershire
Are you an experienced Service Advisor seeking a new challenge within a reputable automotive dealership in Kidderminster? Our client is looking for a dedicated Service Advisor to join their busy and professional team. This is a fantastic opportunity to utilise your customer service expertise and organisational skills in a dynamic environment, offering genuine career progression. Benefits: Basic salary: £30,000 OTE: £34,000 23 days holiday plus bank holidays Birthday leave entitlement Pension scheme Comprehensive training and ongoing development Career advancement opportunities Wellness and employee support programmes Structured annual appraisal process Recognition for long service achievements Duties of A Service Advisor: Managing customer bookings to ensure workshop efficiency Providing regular updates to customers about vehicle progress and repair times Producing accurate job cards, invoices, estimates, and associated documentation Clearly explaining completed work to clients Identifying additional aftersales opportunities when appropriate Liaising with parts department regarding parts availability Recording retail, warranty, and non-chargeable repairs precisely Ensuring high levels of customer satisfaction at all times Requirements of A Service Advisor: Previous experience as a Service Advisor is highly advantageous Excellent communication skills, both face-to-face and over the phone Strong administrative and organisational abilities Ability to prioritise tasks and meet deadlines Experience working within an office or administrative environment is desirable Kerridge system knowledge would be beneficial Customer-focused attitude and professional approach This is an outstanding opportunity for a skilled Service Advisor to join a forward-thinking dealership that values its staff and offers clear progression pathways. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Kidderminster and Worcestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 30, 2026
Full time
Are you an experienced Service Advisor seeking a new challenge within a reputable automotive dealership in Kidderminster? Our client is looking for a dedicated Service Advisor to join their busy and professional team. This is a fantastic opportunity to utilise your customer service expertise and organisational skills in a dynamic environment, offering genuine career progression. Benefits: Basic salary: £30,000 OTE: £34,000 23 days holiday plus bank holidays Birthday leave entitlement Pension scheme Comprehensive training and ongoing development Career advancement opportunities Wellness and employee support programmes Structured annual appraisal process Recognition for long service achievements Duties of A Service Advisor: Managing customer bookings to ensure workshop efficiency Providing regular updates to customers about vehicle progress and repair times Producing accurate job cards, invoices, estimates, and associated documentation Clearly explaining completed work to clients Identifying additional aftersales opportunities when appropriate Liaising with parts department regarding parts availability Recording retail, warranty, and non-chargeable repairs precisely Ensuring high levels of customer satisfaction at all times Requirements of A Service Advisor: Previous experience as a Service Advisor is highly advantageous Excellent communication skills, both face-to-face and over the phone Strong administrative and organisational abilities Ability to prioritise tasks and meet deadlines Experience working within an office or administrative environment is desirable Kerridge system knowledge would be beneficial Customer-focused attitude and professional approach This is an outstanding opportunity for a skilled Service Advisor to join a forward-thinking dealership that values its staff and offers clear progression pathways. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Kidderminster and Worcestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Manpower Group
Payroll Advisor
Manpower Group Uxbridge, Middlesex
Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
May 30, 2026
Full time
Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
COWELL RECRUITMENT
Trainee Sales Advisor
COWELL RECRUITMENT Southampton, Hampshire
Trainee Sales Consultant No Experience Required! Location: FAREHAM Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Fareham looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £26,500 k base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Fareham hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE
May 30, 2026
Full time
Trainee Sales Consultant No Experience Required! Location: FAREHAM Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Fareham looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £26,500 k base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Fareham hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE
Inc Recruitment
Sales and Customer Service Advisor
Inc Recruitment Plymouth, Devon
Sales and Customer Service Advisor Are you bored of administration or retail jobs and looking to start as a sales advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales and customer service advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in events campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 30, 2026
Full time
Sales and Customer Service Advisor Are you bored of administration or retail jobs and looking to start as a sales advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales and customer service advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in events campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
VERTEC SERVICES Ltd
Customer Service Advisor
VERTEC SERVICES Ltd Burnham, Buckinghamshire
Customer Service Advisor Burnham My client is seeking a Customer Service Advisor to join a busy sales team, assisting them with all elements of client support ensuring the enquiries are handled efficiently and professionally. Key Responsibilities Raising purchase orders and ordering equipment with suppliers Generating customer invoices Maintaining regular customer contact and responding to customer queries in a professional and timely manner Arranging couriers, collections, and proof of deliveries Providing general administration and support duties across the business Supporting the sales team with day-to-day customer service and operational tasks Working with an excellent team of professionals you will be comfortable managing multiple tasks, have a strong administrative background, and enjoy working as part of a collaborative team. If you are interested in joining a friendly, professional team, please do send your CV though for consideration.
May 30, 2026
Full time
Customer Service Advisor Burnham My client is seeking a Customer Service Advisor to join a busy sales team, assisting them with all elements of client support ensuring the enquiries are handled efficiently and professionally. Key Responsibilities Raising purchase orders and ordering equipment with suppliers Generating customer invoices Maintaining regular customer contact and responding to customer queries in a professional and timely manner Arranging couriers, collections, and proof of deliveries Providing general administration and support duties across the business Supporting the sales team with day-to-day customer service and operational tasks Working with an excellent team of professionals you will be comfortable managing multiple tasks, have a strong administrative background, and enjoy working as part of a collaborative team. If you are interested in joining a friendly, professional team, please do send your CV though for consideration.
Manpower UK Ltd
IT Customer Advisor
Manpower UK Ltd Fareham, Hampshire
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 30, 2026
Seasonal
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Adecco
Customer Service Agent - University Admissions
Adecco City, Manchester
Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance with data protection regulations. Thrive in a high-pressure, time-sensitive environment. What We're Looking For: Customer Service Skills: A compassionate approach that puts customers first. Communication: Fluent in spoken and written English-clear communication is key! IT Proficiency: Comfortable using PCs and core Microsoft Office applications (Word, Excel, Outlook). Quick navigation through various software platforms is essential. Attention to Detail: Accuracy is crucial in this role! Availability: Must be available for the full duration of the assignment-July 2 to mid-October. Right to Work: Must have the right to work in the UK. Experience: Familiarity with higher education processes is a plus (training provided). Technical Requirements: Personal Laptop or PC with Windows 11 or above (Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (sorry, speakers are not permitted). Access to a quiet, distraction-free home working environment. If you are ready to embark on this rewarding journey and make a positive impact in education, we want to hear from you! Apply today and take the first step towards an enriching summer experience! Ready to Apply? Send us your application now and let's start this exciting journey together! Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 30, 2026
Contractor
Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance with data protection regulations. Thrive in a high-pressure, time-sensitive environment. What We're Looking For: Customer Service Skills: A compassionate approach that puts customers first. Communication: Fluent in spoken and written English-clear communication is key! IT Proficiency: Comfortable using PCs and core Microsoft Office applications (Word, Excel, Outlook). Quick navigation through various software platforms is essential. Attention to Detail: Accuracy is crucial in this role! Availability: Must be available for the full duration of the assignment-July 2 to mid-October. Right to Work: Must have the right to work in the UK. Experience: Familiarity with higher education processes is a plus (training provided). Technical Requirements: Personal Laptop or PC with Windows 11 or above (Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (sorry, speakers are not permitted). Access to a quiet, distraction-free home working environment. If you are ready to embark on this rewarding journey and make a positive impact in education, we want to hear from you! Apply today and take the first step towards an enriching summer experience! Ready to Apply? Send us your application now and let's start this exciting journey together! Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Stafforce Recruitment
Senior Sales Advisor
Stafforce Recruitment Loughborough, Leicestershire
We are currently recruiting for a commercially focused and proactive Senior Sales Advisor to join our client's sales team in the outskirts of Loughborough. Salary : 35 - 40,000 per annum (DOE) Bonus: paid quarterly Benefits: Pension Scheme & Comprehensive Benefits Package About the role: Reporting to the Regional Commercial Manager, you will play a key role in driving branch sales, improving margin, supporting daily team performance, and delivering outstanding customer service. Key Responsibilities: Support the branch in achieving sales targets, profitability, and overall commercial performance. Identify and act on opportunities to improve margin and increase revenue. Lead and support the internal sales team with daily activity, productivity, and customer service standards. Generate sales from both new and existing customers through proactive relationship building. Create new business opportunities through outbound calls, lead follow-up, and prospecting activity. Maintain accurate records of customer interactions, quotations, and follow-up activity. Work closely with internal colleagues, Regional Account Managers, and the Regional Commercial Manager to improve lead generation and conversion. Handle incoming calls, trade counter enquiries, and email enquiries in a professional and efficient manner. Raise sales orders and purchase orders accurately and promptly. Attend trade shows and represent the business professionally. Promote a positive team culture and contribute to a strong branch work ethic. About You: Good understanding of building and construction industry products. Knowledge of national and independent builders merchants. Previous experience in sales quoting, proactive selling, and chasing sales leads. Confident dealing directly with customers face to face, over the telephone, and by email. Previous experience supervising or supporting staff in a sales environment. Strong commercial awareness and understanding of margin. Ability to plan workload effectively and meet deadlines. Strong verbal and written communication skills. A solid foundation in basic maths and written English. Good IT skills and confidence using internal systems. A proactive, positive mindset with the ability to work on your own initiative and as part of a team. Flexible, adaptable, and able to manage multiple priorities in a busy branch environment. If you are a driven sales professional with experience in the builders merchant or construction products sector and you are ready to take the next step in your career, we would love to hear from you. For further information please contact Rebecca on (phone number removed). To be considered for this role, please apply. S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
May 30, 2026
Full time
We are currently recruiting for a commercially focused and proactive Senior Sales Advisor to join our client's sales team in the outskirts of Loughborough. Salary : 35 - 40,000 per annum (DOE) Bonus: paid quarterly Benefits: Pension Scheme & Comprehensive Benefits Package About the role: Reporting to the Regional Commercial Manager, you will play a key role in driving branch sales, improving margin, supporting daily team performance, and delivering outstanding customer service. Key Responsibilities: Support the branch in achieving sales targets, profitability, and overall commercial performance. Identify and act on opportunities to improve margin and increase revenue. Lead and support the internal sales team with daily activity, productivity, and customer service standards. Generate sales from both new and existing customers through proactive relationship building. Create new business opportunities through outbound calls, lead follow-up, and prospecting activity. Maintain accurate records of customer interactions, quotations, and follow-up activity. Work closely with internal colleagues, Regional Account Managers, and the Regional Commercial Manager to improve lead generation and conversion. Handle incoming calls, trade counter enquiries, and email enquiries in a professional and efficient manner. Raise sales orders and purchase orders accurately and promptly. Attend trade shows and represent the business professionally. Promote a positive team culture and contribute to a strong branch work ethic. About You: Good understanding of building and construction industry products. Knowledge of national and independent builders merchants. Previous experience in sales quoting, proactive selling, and chasing sales leads. Confident dealing directly with customers face to face, over the telephone, and by email. Previous experience supervising or supporting staff in a sales environment. Strong commercial awareness and understanding of margin. Ability to plan workload effectively and meet deadlines. Strong verbal and written communication skills. A solid foundation in basic maths and written English. Good IT skills and confidence using internal systems. A proactive, positive mindset with the ability to work on your own initiative and as part of a team. Flexible, adaptable, and able to manage multiple priorities in a busy branch environment. If you are a driven sales professional with experience in the builders merchant or construction products sector and you are ready to take the next step in your career, we would love to hear from you. For further information please contact Rebecca on (phone number removed). To be considered for this role, please apply. S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Berry Recruitment
Customer service advisor
Berry Recruitment Durham, County Durham
Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.71- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures, maintaining high levels of accuracy and professionalism. Key Responsibilities as a Customer service advisor Process inbound and outbound calls, emails, and customer enquiries in line with established procedures Accurately complete transactions and maintain up-to-date records, both digital and manual Prioritise and manage daily workloads effectively to meet deadlines Escalate non-routine queries or issues appropriately Collaborate with colleagues to support overall team performance Provide general administrative assistance as required Ensure compliance with internal controls and audit requirements Essential Skills & Experience as a Customer service advisor Strong attention to detail and accuracy in record-keeping Proven ability to work effectively in a team-based or structured environment Excellent interpersonal and communication skills Strong organisational and time management abilities Demonstrated commitment to delivering high-quality customer service Ability to follow defined processes and procedures consistently Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 30, 2026
Seasonal
Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.71- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures, maintaining high levels of accuracy and professionalism. Key Responsibilities as a Customer service advisor Process inbound and outbound calls, emails, and customer enquiries in line with established procedures Accurately complete transactions and maintain up-to-date records, both digital and manual Prioritise and manage daily workloads effectively to meet deadlines Escalate non-routine queries or issues appropriately Collaborate with colleagues to support overall team performance Provide general administrative assistance as required Ensure compliance with internal controls and audit requirements Essential Skills & Experience as a Customer service advisor Strong attention to detail and accuracy in record-keeping Proven ability to work effectively in a team-based or structured environment Excellent interpersonal and communication skills Strong organisational and time management abilities Demonstrated commitment to delivering high-quality customer service Ability to follow defined processes and procedures consistently Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Adecco
Customer Service Agent - University Admissions
Adecco Nottingham, Nottinghamshire
Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance with data protection regulations. Thrive in a high-pressure, time-sensitive environment. What We're Looking For: Customer Service Skills: A compassionate approach that puts customers first. Communication: Fluent in spoken and written English-clear communication is key! IT Proficiency: Comfortable using PCs and core Microsoft Office applications (Word, Excel, Outlook). Quick navigation through various software platforms is essential. Attention to Detail: Accuracy is crucial in this role! Availability: Must be available for the full duration of the assignment-July 2 to mid-October. Right to Work: Must have the right to work in the UK. Experience: Familiarity with higher education processes is a plus (training provided). Technical Requirements: Personal Laptop or PC with Windows 11 or above (Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (sorry, speakers are not permitted). Access to a quiet, distraction-free home working environment. If you are ready to embark on this rewarding journey and make a positive impact in education, we want to hear from you! Apply today and take the first step towards an enriching summer experience! Ready to Apply? Send us your application now and let's start this exciting journey together! Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 30, 2026
Contractor
Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance with data protection regulations. Thrive in a high-pressure, time-sensitive environment. What We're Looking For: Customer Service Skills: A compassionate approach that puts customers first. Communication: Fluent in spoken and written English-clear communication is key! IT Proficiency: Comfortable using PCs and core Microsoft Office applications (Word, Excel, Outlook). Quick navigation through various software platforms is essential. Attention to Detail: Accuracy is crucial in this role! Availability: Must be available for the full duration of the assignment-July 2 to mid-October. Right to Work: Must have the right to work in the UK. Experience: Familiarity with higher education processes is a plus (training provided). Technical Requirements: Personal Laptop or PC with Windows 11 or above (Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (sorry, speakers are not permitted). Access to a quiet, distraction-free home working environment. If you are ready to embark on this rewarding journey and make a positive impact in education, we want to hear from you! Apply today and take the first step towards an enriching summer experience! Ready to Apply? Send us your application now and let's start this exciting journey together! Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Trip.com
Customer Advisor (Dutch Speaking)
Trip.com City, Edinburgh
The Role As a Customer Service Advisor, you'll be the voice of - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Our continued hiring reflects significant business growth and investment in our people. As we expand our in-house team, we're creating more opportunities than ever at our Edinburgh Call Centre. It's an exciting time to join us and grow your career. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Dutch . RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Careers Page! Have a good trip, and see you soon!
May 30, 2026
Full time
The Role As a Customer Service Advisor, you'll be the voice of - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Our continued hiring reflects significant business growth and investment in our people. As we expand our in-house team, we're creating more opportunities than ever at our Edinburgh Call Centre. It's an exciting time to join us and grow your career. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Dutch . RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Careers Page! Have a good trip, and see you soon!
Performance Resourcing
Accounts Assistant
Performance Resourcing Ferndown, Dorset
Accounts Assistant Ferndown (Dorset) Full Time Monday to Friday 28,000 to 29,000 p/annum subject to experience. We are looking to recruit a Accounts Assistant for a Family owned and run company based in the Ferndown (Dorset) area. The role This is an exciting opportunity for an experienced candidate looking for the next step in their accountancy career. You will join a small, supportive finance team based at our head office in Ferndown completing a range of accounting and finance tasks. There are also opportunities to visit and work at our sites in Andover, Shaftesbury and The New Forest as part of the role. What will the role involve? Bank, cashbook and daybook reconciliations Preparing supplier payment runs Processing company credit card transactions and reconciliations Processing sales and purchase invoices Reconciling customer and supplier accounts Vehicle tax administration and document management Assisting with credit control and debt collection Supporting the preparation of management accounts and month-end process Assisting with year-end audit preparation and queries Providing general administrative support to the finance team, including data entry, scanning, filing, and managing incoming and outgoing correspondence. Competencies and experience required Minimum 2 years' experience in a similar finance or accounts role Ideally at least AAT Level 2 qualified or currently studying towards AAT qualification Good understanding of basic accounting principles and bookkeeping processes Motor trade / vehicle industry experience preferred but not essential Proficient Microsoft Excel user Previous experience using Sage 50 Accounts preferred Strong attention to detail with a high level of accuracy Strong organisational skills with the ability to prioritise workload and meet deadlines Good communication skills when dealing with colleagues, customers and suppliers Onsite working Full Clean UK Drivers Licence Candidates must be eligible to work in the UK without restriction. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
May 30, 2026
Full time
Accounts Assistant Ferndown (Dorset) Full Time Monday to Friday 28,000 to 29,000 p/annum subject to experience. We are looking to recruit a Accounts Assistant for a Family owned and run company based in the Ferndown (Dorset) area. The role This is an exciting opportunity for an experienced candidate looking for the next step in their accountancy career. You will join a small, supportive finance team based at our head office in Ferndown completing a range of accounting and finance tasks. There are also opportunities to visit and work at our sites in Andover, Shaftesbury and The New Forest as part of the role. What will the role involve? Bank, cashbook and daybook reconciliations Preparing supplier payment runs Processing company credit card transactions and reconciliations Processing sales and purchase invoices Reconciling customer and supplier accounts Vehicle tax administration and document management Assisting with credit control and debt collection Supporting the preparation of management accounts and month-end process Assisting with year-end audit preparation and queries Providing general administrative support to the finance team, including data entry, scanning, filing, and managing incoming and outgoing correspondence. Competencies and experience required Minimum 2 years' experience in a similar finance or accounts role Ideally at least AAT Level 2 qualified or currently studying towards AAT qualification Good understanding of basic accounting principles and bookkeeping processes Motor trade / vehicle industry experience preferred but not essential Proficient Microsoft Excel user Previous experience using Sage 50 Accounts preferred Strong attention to detail with a high level of accuracy Strong organisational skills with the ability to prioritise workload and meet deadlines Good communication skills when dealing with colleagues, customers and suppliers Onsite working Full Clean UK Drivers Licence Candidates must be eligible to work in the UK without restriction. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Wolviston Management Services
Technical Sales
Wolviston Management Services Shap, Cumbria
Our client is a well-established and highly respected supplier within the industrial cleaning, fluid transfer, and technical products sector. Due to continued growth and increasing demand, they are now looking to recruit a technically minded Product Sales Advisor to join their team in Penrith. This is an excellent opportunity for somebody with a strong technical background who enjoys working with customers, solving problems, and providing advice on products and solutions. The role would suit candidates from industries such as: Engineering Hydraulics Agriculture Plumbing Industrial supplies Mechanical or technical distribution The Role Working as part of a busy and supportive team, you will be responsible for supporting customers with technical product enquiries, identifying suitable solutions, processing orders, and delivering a high level of customer service throughout the sales process. This is a customer-focused position combining technical knowledge with internal sales and account support responsibilities. Key Responsibilities Providing technical advice and product support via phone, email, and face-to-face interaction Understanding customer requirements and recommending suitable products and solutions Building strong relationships with new and existing customers Processing orders accurately using internal systems Supporting customers with product selection and aftersales enquiries Liaising with internal departments including warehouse, procurement, and sales teams Maintaining accurate records and customer information What We're Looking For Previous experience within a technical, engineering, agricultural, plumbing, mechanical, or industrial environment Strong customer service or sales support experience Confident communication skills with the ability to explain technical products clearly Good IT and administration skills Positive attitude with a willingness to learn and develop Ability to work well within a team environment What's on Offer Salary circa £40,000 depending on experience Full-time permanent position No weekend or bank holiday working Modern working environment Stable business with long-term growth plans Excellent long-term career prospects For more information or a confidential discussion, please apply today.
May 30, 2026
Full time
Our client is a well-established and highly respected supplier within the industrial cleaning, fluid transfer, and technical products sector. Due to continued growth and increasing demand, they are now looking to recruit a technically minded Product Sales Advisor to join their team in Penrith. This is an excellent opportunity for somebody with a strong technical background who enjoys working with customers, solving problems, and providing advice on products and solutions. The role would suit candidates from industries such as: Engineering Hydraulics Agriculture Plumbing Industrial supplies Mechanical or technical distribution The Role Working as part of a busy and supportive team, you will be responsible for supporting customers with technical product enquiries, identifying suitable solutions, processing orders, and delivering a high level of customer service throughout the sales process. This is a customer-focused position combining technical knowledge with internal sales and account support responsibilities. Key Responsibilities Providing technical advice and product support via phone, email, and face-to-face interaction Understanding customer requirements and recommending suitable products and solutions Building strong relationships with new and existing customers Processing orders accurately using internal systems Supporting customers with product selection and aftersales enquiries Liaising with internal departments including warehouse, procurement, and sales teams Maintaining accurate records and customer information What We're Looking For Previous experience within a technical, engineering, agricultural, plumbing, mechanical, or industrial environment Strong customer service or sales support experience Confident communication skills with the ability to explain technical products clearly Good IT and administration skills Positive attitude with a willingness to learn and develop Ability to work well within a team environment What's on Offer Salary circa £40,000 depending on experience Full-time permanent position No weekend or bank holiday working Modern working environment Stable business with long-term growth plans Excellent long-term career prospects For more information or a confidential discussion, please apply today.
Get Staffed Online Recruitment Limited
Customer Service Advisor
Get Staffed Online Recruitment Limited Bracknell, Berkshire
Customer Service Advisor £22,000 - £28,000 OTE - depending on experience Our client likes to connect customers with things they love, through a seamless personal experience. They achieve this through their dedicated contact centre teams and currently have some exciting opportunities for the right people to join them. If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you. Our client works with large network providers to bring great mobile phone deals to their customers. They have a base of million customers with their online business equating to over 70% of their sales. These roles within their contact centre will be supporting the success of the business by being the first point of contact for their valuable customers. If you think you have what it takes to be a member of their team, then please apply so they can start a conversation with you about how you could work together. Main duties Providing exceptional customer service to new and existing customers, via communication channels (live chat, telephone and email). Will be able to work under their own initiative and alongside fellow team colleagues. Able to achieve realistic key performance indicators and targets. You will be highly motivated to provide solutions on a first-time resolution basis. The ideal candidate will have experience of working within a customer service industry. The ideal candidate will have Great knowledge of Microsoft Office 365 products. Excellent communication skills both verbal and written to deal with calls, live chat and email. Experience of working within a customer service environment. The ability to work in a fast-paced industry. Want to work somewhere where you are valued as a team member. In return our client offers: Competitive salary Individual monthly bonus based on performance Opportunity for career progression 22 days holiday plus bank holidays Pension scheme Social activities Free parking Schedule Permanent Contract 7.5-hour shift Occasional weekend working If you think you have what it takes to be a member of their Customer Service team, then please apply now.
May 30, 2026
Full time
Customer Service Advisor £22,000 - £28,000 OTE - depending on experience Our client likes to connect customers with things they love, through a seamless personal experience. They achieve this through their dedicated contact centre teams and currently have some exciting opportunities for the right people to join them. If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you. Our client works with large network providers to bring great mobile phone deals to their customers. They have a base of million customers with their online business equating to over 70% of their sales. These roles within their contact centre will be supporting the success of the business by being the first point of contact for their valuable customers. If you think you have what it takes to be a member of their team, then please apply so they can start a conversation with you about how you could work together. Main duties Providing exceptional customer service to new and existing customers, via communication channels (live chat, telephone and email). Will be able to work under their own initiative and alongside fellow team colleagues. Able to achieve realistic key performance indicators and targets. You will be highly motivated to provide solutions on a first-time resolution basis. The ideal candidate will have experience of working within a customer service industry. The ideal candidate will have Great knowledge of Microsoft Office 365 products. Excellent communication skills both verbal and written to deal with calls, live chat and email. Experience of working within a customer service environment. The ability to work in a fast-paced industry. Want to work somewhere where you are valued as a team member. In return our client offers: Competitive salary Individual monthly bonus based on performance Opportunity for career progression 22 days holiday plus bank holidays Pension scheme Social activities Free parking Schedule Permanent Contract 7.5-hour shift Occasional weekend working If you think you have what it takes to be a member of their Customer Service team, then please apply now.
Adecco
Customer Service Advisor
Adecco Strathmartine, Angus
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 30, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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