251 jobs found

IT Project Manager - Mergers & Acquisitions London - Hybrid Working (4 days office-based) Initial 6-month contract Up to £650 pd (outside IR35) We are supporting a rapidly growing organisation with an active acquisition strategy who are looking for an experienced IT Project Manager to join their dedicated M&A team. Working alongside the Programme Manager and Business Analyst, you will be responsible for planning, coordinating and delivering integration activity across multiple acquisitions, ensuring projects are delivered on time, within scope and aligned to business objectives. Responsibilities Manage end-to-end delivery of M&A integration projects across business and IT workstreams Develop and maintain project plans, milestones, RAID logs, status reports and governance documentation Coordinate integration activity across systems, data, infrastructure, security, operations, HR and Finance teams Manage risks, issues, dependencies and project budgets, ensuring timely escalation where required Support integration readiness, cutover planning, business transition and post-integration activities Facilitate stakeholder meetings, workshops and governance forums Coordinate third-party suppliers and ensure deliverables are aligned to project plans Provide regular reporting and updates to programme leadership and key stakeholders Requirements Proven experience as a Project Manager delivering complex business or IT change programmes Experience supporting M&A, integration, transformation or organisational change initiatives Strong project planning, governance, RAID management and reporting experience Ability to manage multiple stakeholders, suppliers and concurrent workstreams Strong communication, stakeholder management and organisational skills Experience working with Business Analysts, technical teams and senior leadership Knowledge of Agile, Waterfall, PRINCE2, PMP or similar delivery methodologies Desirable: Experience supporting post-acquisition integration projects. Knowledge of data migration, system consolidation and operational transition activities. Familiarity with Microsoft 365, Project, SharePoint, Teams, DevOps, ServiceNow or similar delivery tools. This is an excellent opportunity to join a growing M&A function and play a key role in the successful integration of acquired businesses within a fast-paced, transformation-focused environment.

Business Analyst Bristol Hybrid Working £50,000 + Benefits We're working with a growing wealth management and financial advice business that is investing heavily in improving how it operates, serves clients and supports advisers. As part of this investment, they are building a dedicated Business Analysis & Change function and are looking to appoint a Business Analyst who understands how a financial advice business works in practice. This is not a highly technical Business Analyst position. Instead, we're looking for someone who can identify opportunities to improve processes, challenge existing ways of working and help deliver meaningful change across the adviser and client journey. You'll work closely with advisers, paraplanners, operations teams and senior stakeholders to understand current processes, identify inefficiencies and support projects from initial discovery through to successful implementation. What You'll Be Doing Working with stakeholders across the business to understand challenges and identify improvement opportunities Mapping current and future state processes Supporting project discovery and requirements gathering activities Helping shape and improve adviser, client and operational journeys Producing meaningful management information and business insights Supporting the development and enhancement of the firm's client portal Assisting with testing, implementation and change adoption activities Working closely with technology teams to ensure business requirements are clearly understood What We're Looking For Experience within a Financial Advice, Wealth Management or Financial Planning business Strong understanding of adviser and client journeys Experience improving business processes and operational efficiency Excellent stakeholder engagement and communication skills Ability to challenge constructively and identify practical solutions Strong organisational skills and attention to detail We'd Particularly Like To Speak To Business Analysts within Wealth Management Business Change Analysts Operational Improvement Analysts Senior Paraplanners who have been heavily involved in process improvement or change projects Practice or Operations professionals who have delivered business improvement initiatives Nice To Have Power BI, Excel or MI reporting experience Exposure to CRM systems, adviser platforms or client portals Knowledge of FCA-regulated environments and Consumer Duty Experience supporting business change or transformation projects What's On Offer Opportunity to join a newly established Business Analysis & Change function Significant exposure to senior leadership and strategic initiatives Genuine opportunity to influence how the business operates Hybrid working with approximately two days per week in the office Competitive salary, benefits package and long-term career development Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role.Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!

Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS/Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Prestigious opportunity for a Systems Developer with strong Dynamics 365 & Power Platform expertise to join our IT team and help deliver innovative, business critical solutions. This role combines core software engineering with specialist D365 development, giving you the opportunity to shape systems that support both ongoing services and major transformation programmes.As a Systems Developer, you'll design, develop, and enhance IT systems that support business operations and change initiatives. You'll collaborate with analysts, architects, and stakeholders to deliver scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business requirements and deliver technical designs, development, testing, and deployment Build and configure solutions across Dynamics 365 CE and Model-Driven Apps Develop custom components including: Plugins (C#), workflows, and integrations JavaScript client-side customisations Power Automate flows and automation solutions Configure Dataverse, including tables, forms, views, dashboards, and security Manage environments and deployments using Azure DevOps/CI-CD pipelines Collaborate with architects and delivery teams to ensure aligned, scalable solutions Perform code reviews, testing, and quality assurance across development activity Support live systems, troubleshooting issues and ensuring service stability If you possess a combination of the following skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile/DevOps delivery approaches Ability to analyse requirements and deliver high quality technical solutions In return, you will be rewarded with ongoing career development and training in addition to a flexible hybrid working environment and enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Systems Accountant / Financial Systems Co-Ordinator London (Hybrid - 2 Days Office / 3 Days Remote) Up to 55,000 + Excellent Benefits + 25 days (Rising to 30) + 7.5% Pension + Health Plan Are you a Systems Accountant or Finance Systems professional with strong MS SQL skills and a solid understanding of finance processes? We are recruiting for a Systems Accountant to take ownership of key finance systems, supporting users across the business whilst driving process improvements, automation and reporting enhancements. This is an excellent opportunity for someone who enjoys combining finance systems expertise with hands-on SQL development and problem-solving. Working closely with Finance, IT and operational stakeholders, you will play a key role in maintaining, supporting and improving the organisation's finance systems, ensuring they remain efficient, reliable and fit for purpose. The Role As the Finance Systems lead, you will act as the primary point of contact for finance systems across the organisation, supporting users, maintaining system integrity and delivering improvements that enhance reporting, controls and operational efficiency. You will take ownership of the Purchase Order system, support month-end and reporting processes, manage user access and workflows, and work directly with system data to automate and improve finance processes. A key aspect of the role involves working with MS SQL Server. You will be expected to troubleshoot, modify and maintain existing SQL stored procedures, views and scripts and, where required, create new stored procedures from scratch to support business requirements and process automation. Key Responsibilities Act as the primary support contact for finance systems users across the organisation. Maintain, administer and continuously improve finance systems. Manage and support the Purchase Order (PO) system, workflows and approval hierarchies. Investigate and resolve finance systems issues and user queries. Manage user profiles, permissions and system administration. Support finance system upgrades, testing, enhancements and implementations. Develop and maintain finance reporting, reconciliations and data analysis. Identify opportunities to improve processes, controls and automation. Maintain system documentation, user guides and training materials. Work closely with Finance, IT and business stakeholders to deliver system improvements. SQL & Automation Responsibilities Write, modify and troubleshoot SQL queries, stored procedures and views. Maintain and improve existing SQL processes and integrations. Develop new stored procedures where required to support business processes. Support automation of month-end, reporting and reconciliation activities. Perform data extraction, transformation and validation activities. Optimise existing SQL queries and troubleshoot performance issues. Support data integrity and reporting accuracy across finance systems. About You To be successful in this role, you will have experience supporting finance or ERP systems and be comfortable working directly with SQL Server and finance data. You will likely have experience as a: Systems Accountant Finance Systems Analyst ERP Systems Analyst Finance Systems Administrator Finance Applications Specialist Skills & Experience Required Experience supporting, administering or improving finance or ERP systems. Strong MS SQL Server experience. Experience writing SQL queries and modifying existing stored procedures. Ability to troubleshoot SQL issues and create new stored procedures where required. Experience working with system data, reporting and process automation. Knowledge of finance processes including General Ledger, month-end close, journals, reconciliations and reporting. Experience supporting Purchase Order systems and approval workflows. Strong analytical and problem-solving skills. Excellent stakeholder management and communication skills. Experience of data migration, data validation and maintaining data integrity. Desirable Experience Part-qualified accountant (ACA, ACCA or CIMA) or qualified by experience. Experience with Deltek Vision or Deltek Vantagepoint. Project accounting experience. Experience supporting project profitability reporting, forecasting and project performance reporting. What's on Offer Salary circa 55,000. Hybrid working - 2 days per week in the London office. Excellent benefits package. Opportunity to take ownership of key finance systems. Exposure to systems development, automation and finance operations. A collaborative environment with genuine opportunity to influence processes and improvements. Application Requirements - Please ensure your application includes the following on either the CV or Cover Letter: Your current location/postcode. Current Right to Work status in the UK (sponsorship is not available). Current salary. Notice period. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration

The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details

Pricing Analyst Location: Tadworth Salary: £28,320 FTE Contract: 10-month fixed-term contract We are seeking a highly analytical and detail-driven Pricing Analyst to join a dynamic Commercial Delivery team on a 10-month fixed-term basis. This is an excellent opportunity for someone who enjoys working with complex datasets, solving problems, and supporting business-critical pricing processes. The Role Reporting to the Pricing Manager, you will play a key role in ensuring pricing accuracy from contract acceptance through to billing. You'll collaborate across internal teams, support pricing queries, and contribute to process improvements to enhance efficiency and data integrity. Key Responsibilities Support the timely production of monthly customer reports, ensuring accurate billing across the portfolio Ensure all customer contracts are correctly captured within internal systems, including demand and pricing data Assist with pricing mechanisms, including reconciliations and validation processes Act as a first point of contact for pricing-related queries from across the business, escalating issues where necessary Respond to complex customer queries within defined service levels Analyse current processes and identify opportunities for improvement, leveraging advanced Excel (including VBA) and SQL Investigate data discrepancies and liaise with IT teams to resolve system-related issues Support portfolio analysis for both customer-facing and internal requirements Monitor and align portfolio data across systems to ensure consistency and accurate reporting Develop strong commercial awareness and understanding of pricing structures Ensure all activities comply with relevant health, safety, and environmental standards About You Naturally inquisitive with a proactive, problem-solving mindset Enjoy working with large and complex datasets Strong attention to detail and commitment to accuracy Able to manage workloads independently and prioritise effectively Advanced Excel skills are essential (including macros/VBA) Working knowledge of SQL required (PL/SQL advantageous) Excellent communication skills, both written and verbal Why Apply? This role offers the opportunity to work in a fast-paced, data-driven environment where your insights will directly impact pricing accuracy and business performance. You'll gain exposure to commercial operations, develop technical skills, and play a key part in continuous improvement initiatives.

The role: We are looking for a Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as an escalation point for complex Azure platform issues; troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Plan and implement operational improvements such as performance tuning, resource optimisation and resilience enhancements, aligned to service expectations. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud subscription. Delivery collaboration & technical project contribution Collaborate with stakeholders, architects and engineers to translate requirements into Azure designs and deliver working solutions. Contribute to planning and execution of cloud-focused initiatives, identifying risks and dependencies early and supporting smooth transition into support. Maintain clear technical documentation (design notes, runbooks, standard operating procedures) in the team s knowledge base. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR), Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with PowerShell scripting and Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of Microsoft Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. . click apply for full job details

We are seeking a Technical GRC Analyst to support the day-to-day operation of our governance, risk, compliance, and security assurance processes within a growing EdTech SaaS environment. This role will focus on administering established policies and workflows, coordinating compliance and security activities, handling requests from across the business, and performing risk assessments particularly where personal data, information security, and GDPR considerations are involved. You will play a key role in ensuring that our systems, processes, security tooling, and third-party relationships meet our security, compliance, and data protection standards. Working closely with the IT & Information Security Manager and wider IT team, you will help maintain audit readiness, support operational security assurance activities, and coordinate remediation and evidence management across the organisation. The role offers exposure across governance, operational security assurance, compliance, and risk management within a growing SaaS environment. Key Responsibilities Administer and operate IT risk, compliance, and security assurance processes aligned to internal policies and regulatory requirements (including GDPR) Act as a central point of contact for compliance-related requests (e.g. Subject Access Requests (SARs), data sharing requests, access requests, exceptions, and supplier onboarding) Perform risk assessments using defined criteria, with a focus on data protection and information security risks Review requests against defined policies and controls, escalating where appropriate in line with internal governance processes Support third-party / supplier risk assessments, including reviewing security and data protection documentation and tracking follow-up actions Support periodic reviews of high-risk and business-critical suppliers, applications, and technology platforms to ensure appropriate security, compliance, and data protection controls remain in place Support the implementation and ongoing operation of compliance and assurance tooling (Vanta), including evidence collection, test management, stakeholder coordination, remediation tracking, and control adoption activities. Ensure appropriate documentation, audit trails, and evidence are maintained for assessments, compliance activities, and operational processes Support internal and external audits (e.g. ISO 27001), including evidence gathering, action tracking, and coordination of remediation activities Monitor compliance with policies and highlight potential risks, gaps, or control weaknesses for review Support coordination and operational delivery of security improvement initiatives across IT and business teams. Support incident management processes through documentation, tracking, and coordination of follow-up actions Coordinate security awareness activities, including phishing simulation campaigns and training tracking Assist with reviews of security tooling configurations and collection of supporting control evidence Work closely with engineering, product, and business teams to ensure compliance and security processes are understood and followed Contribute ideas and feedback to improve workflows and operational processes, particularly where they impact scalability, operational efficiency, or customer trust Skills & Experience Essential: Experience in IT risk, compliance, or GRC roles within a SaaS or technology environment Understanding of GDPR and handling of personal data (especially sensitive or child/student data) Experience performing risk assessments using structured frameworks and defined processes Ability to interpret policies and apply them to operational and real-world scenarios Strong organisational, coordination, and documentation skills (audit trails, evidence, decision logs) Experience working with cross-functional teams (e.g. engineering, product, operations) Experience supporting operational security assurance activities, such as evidence collection, control validation, remediation tracking, or audit preparation Desirable: Familiarity with ISO 27001, Cyber Essentials, or similar frameworks Experience supporting audits, evidence collection, or remediation tracking activities Experience with vendor / third-party risk management Exposure to data protection processes (e.g. SARs, DPIAs, data sharing assessments) Exposure to data classification, data governance, or data loss prevention (DLP) processes Experience with GRC, compliance, or assurance platforms (e.g. Vanta, Drata) and ticketing/workflow management tools Exposure to Microsoft 365 security and compliance tooling (e.g. Entra ID, Intune, Secure Score, Defender) Basic understanding of cloud/SaaS architecture and common security controls Key Behaviours: Pragmatic approach to risk, with the ability to balance compliance requirements with business needs Comfortable assessing requests against defined policies and escalating concerns where appropriate Confident communicating risks, issues, and follow-up actions to stakeholders Detail-oriented, with a strong focus on documentation, evidence quality, and traceability Organised and proactive, with the ability to manage multiple tasks and follow through on actions Able to operate independently within established processes and governance frameworks Collaborative approach to working with technical and non-technical teams Bromcom is an equal opportunities employer.

London based Financial Services firm Business Analyst Aladdin Implementation 3 days a week on site in London Inside IR35 We are looking for a Business Analyst to support an upcoming Aladdin go live in Q4. This role sits within investment operations and will focus on getting processes ready, stable and fit for launch. What you will be doing Support the final stages of the Aladdin implementation Help get operational processes in place ahead of go live Run and analyse reports from Aladdin Work closely with stakeholders to ensure readiness across the business Support early optimisation and ongoing improvements post go live What we are looking for Strong Business Analyst background within investment operations Hands on Aladdin experience is essential Comfortable working with data and reporting Reconciliation or collateral experience would be valuable Exposure to regulatory reporting. EMIR would be a strong advantage This is a hands on role with clear delivery focus. Go live is in Q4 so the priority is getting everything embedded and ready, with further optimisation and remediation work to follow. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

eCommerce Trading Executive Salford About Us VonHaus is a fast-growing, international eCommerce business with operations across the UK, Europe and the Far East. We design and sell high-quality home, kitchen and outdoor products, combining great value with outstanding customer experience. As a partially employee-owned business, our people are central to our success. We are building an inclusive, collaborative environment where everyone has a voice and a stake in our future. The Opportunity We're looking for an eCommerce Trading Executive to join our Commercial team and take ownership of product performance across multiple online channels. This is a practical, commercially focused role where you'll use data to influence decisions, optimise trading performance, and directly impact revenue growth. If you enjoy turning insights into action and want to develop quickly in a high-growth environment, this role offers a clear path forward. What You'll Be Doing You'll manage and optimise a portfolio of products across our website and key marketplaces, with a focus on driving sales and profitability. Your responsibilities will include: - Analysing sales performance, trends, and customer behaviour to identify growth opportunities - Forecasting demand and supporting stock and trading decisions - Developing pricing and promotional strategies based on competitor analysis and market trends - Collaborating with marketing and creative teams to improve product visibility and conversion - Identifying opportunities to enhance product ranges, including features, positioning and pricing - Supporting wider commercial initiatives to improve trading performance across categories What We're Looking For We're looking for someone commercially curious, analytical, and eager to develop in an eCommerce environment. You'll bring: - Strong numerical and analytical skills, with confidence working with data - High attention to detail and a structured approach to problem-solving - Clear communication skills and the ability to work cross-functionally - A good understanding of digital marketing and online trading principles Experience in eCommerce, marketing, or a commercial role is advantageous but not essential. A degree is helpful, but we value mindset and capability just as highly. What You'll Get - Salary: £25,101 - £29,300 (depending on experience) - Tax-free bonus through our Employee Ownership Trust - Clear progression pathway to Senior eCommerce Trading Executive - Hybrid working (Manchester M3 office + home working) - Enhanced annual leave, enhanced maternity / paternity leave and company sick pay - Employee Assistance Programme - Staff discount on VonHaus products - Optional subsidised Health Cash Plan (Medicash) - Regular team and company social events - Recognition and reward schemes Why Join VonHaus? You'll be part of a fast-paced, supportive team where your ideas are valued, and your development is actively invested in. We combine a strong commercial focus with a collaborative culture, giving you both responsibility and support from day one. Other companies may refer to this role as: eCommerce Executive, Trading Executive, Marketplace Executive, Digital Marketing Executive, Product Executive, Merchandiser, or Data Analyst.

Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: £550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

SENIOR FINANCE ANALYST - BEAUTY RETAIL - £65-70K Your New Company I'm supporting a luxury beauty business who are looking to appoint a Senior Finance Analyst to play a key role in driving commercial insight and supporting strategic decision-making across the business. This is a high-impact role, working closely with senior stakeholders across Finance, Commercial, and Operations within a dynamic, brand-led environment. They are looking for a qualified finance professional (ACCA/CIMA/ACA) with proven experience within the Retail/Wholesale/Luxury sectors within financial analyst positions, ideally on short notice (however they will wait 3 months for the right candidate!). Your New Role Key Responsibilities: Supporting month-end and budgeting Business partnering with commercial teams, supporting with reporting needs Providing weekly sales reporting, alongside comprehensive variance analysis Financial modelling and maintaining/developing dashboards Support decision-making with financial modelling and scenario analysis Business partner with internal key stakeholders and department heads Identify margin improvement opportunities and cost efficiencies Present insights to senior leadership and influence strategic decisions Ad hoc projects and analysis as required What You'll Need to Succeed ACA, ACCA, or CIMA qualified M ust have product environment experience within the Retail / Wholesale / FMCG / Manufacturing sectors Strong commercial acumen and stakeholder engagement skills Strong Excel skills Ability to work in a fast-paced, data-rich environment What You'll Get in Return Competitive salary of £65,000 - £70,000 + benefits Exposure to senior leadership and strategic projects Career development in a high-growth, purpose-driven business Interested? Apply now or contact Tahlia Duff at Hays UK to discuss this opportunity further.

Epicor Kinetic Specialist Harvey Nash Manchester Area, United Kingdom (Hybrid) Epicor Kinetic Specialists (ERP/Business Change/BA) Manchester (hybrid) | Competitive salary + Strong bonus We're working with a rapidly growing UK manufacturing business that's investing heavily in its ERP landscape and building out a dedicated Epicor capability. Following significant growth, Epicor Kinetic (SaaS) is now the long-term strategic platform - and they're hiring multiple Epicor-focused professionals across ERP, business change, and analysis to support that journey. This isn't one fixed role - it's a chance to join a business where Epicor is central, and where strong people can genuinely shape how it's used. The opportunity You'll be joining at a key point in the company's growth, with strong backing from leadership and a real appetite for improving systems, processes, and ways of working. They're open to a range of profiles, including: ERP Managers Epicor Functional Consultants Business Analysts (Epicor-focused) Business Change/Transformation specialists Techno-functional Epicor profiles The common thread: solid Epicor Kinetic experience and the ability to drive real business value. What you'll be doing Working across the Epicor Kinetic platform to improve business processes Supporting optimisation, enhancements, and ongoing ERP evolution Gathering requirements and translating them into system improvements Driving business change and stakeholder adoption Supporting integrations, migrations, and new initiatives Partnering with teams across finance, operations, and commercial What they're looking for Strong experience with Epicor Kinetic (essential) Background in ERP delivery, analysis, or transformation Experience as a Business Analyst, ERP specialist, or change professional Confident working with stakeholders and driving adoption Comfortable in a fast-paced, evolving environment A proactive, "get stuck in" mindset Why join High-growth business with strong recent momentum Epicor is a strategic, business-critical platform Backed by leadership who want to move quickly Opportunity to shape ERP usage, not just maintain it Varied work across change, optimisation, and delivery Working setup Hybrid working (typically 3-4 days onsite, with flexibility) Close access to senior stakeholders and decision-makers

Investment Product Strategy Analyst Location: London Role Type: Permanent Work Setup: Hybrid - 3 days onsite Tues-Thurs  Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do: Support the development, approval, and launch of investment products (ETFs, mutual funds, multi-asset strategies) with seamless cross-functional execution across investment, operations, and go-to-market teams. Key Focus Areas: Product development, investment analysis, operational implementation, stakeholder coordination Launches of ETFs/mutual funds (UK/Ireland/Luxembourg domiciles), product restructuring/enhancements, cross-border fund initiatives Regulatory-driven changes (FCA/UCITS frameworks) and go-to-market strategy for new solutions Product Development Drive product initiatives from concept to launch, ensuring smooth execution across teams Deliver actionable insights and recommendations through high-quality materials for stakeholders Manage project plans, timelines, and risks to ensure successful outcomes Go-to-Market Strategy Collaborate with Product Specialists, Marketing, and Sales on product positioning and got-to-market-strategy Support client-facing materials, training, and internal communications for launches Build strong relationships across global teams Continuous Improvement Enhance processes and contribute to product innovation Develop expertise in asset management through hands-on experience Participate in special projects to broaden skills and impact What You Bring: 5+ years' experience in asset management, investments, banking, consulting, or financial services Solid knowledge of investment products (ETFs, mutual funds, Fixed Income, equity, multi-asset) Experience in product, operations, Middle Office, or fund servicing environments Strong analytical skills (Excel, data interpretation, P&L understanding) Proven ability to support or lead projects with strong organisational and planning capabilities Skilled at translating analysis into clear recommendations Excellent stakeholder management and communication skills across teams and seniority levels Familiarity with fund structures (UK/Ireland/Luxembourg advantageous) CFA qualification (completed/in progress) preferred but not essential What's Next: If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Senior Network and Security Analyst - L2/L3 Network Infrastructure - Cyber Security - SIEM tools My client who are leaders in their field are looking for a Senior Cyber Security and Network Analyst to provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. Responsibilities: Support the delivery and maintenance of the organisation's cyber security and network infrastructure, ensuring systems remain secure, resilient, and aligned to business needs Manage day-to-day security operations, including monitoring SIEM platforms, Firewalls, endpoint protection, and threat detection tools Investigate security incidents and vulnerabilities, recommending and implementing corrective actions where required Maintain and support network technologies including LAN/WAN, Wi-Fi, Internet connectivity, and Layer 2/3 infrastructure Contribute to cyber security and infrastructure projects, including the implementation of new security controls and technologies Perform patching, upgrades, and ongoing maintenance across security and network environments to minimise risk and downtime Develop and maintain security policies, operational procedures, technical documentation, and compliance standards Support disaster recovery and business continuity planning, testing, and readiness activities Key Experience & Skills: Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security

Finance Analyst - FP&A, Global Reporting & Finance SystemsDrive Finance Transformation Through Data, Digital Tools and AI We are looking for a proactive and digitally minded Finance Analyst to join our Global FP&A and Finance Systems team. This is an exciting opportunity for an ambitious finance professional who enjoys combining financial analysis, business partnering, systems expertise and emerging technologies to improve reporting, drive efficiency and deliver greater business insight. As Finance Analyst, you will play a key role in the delivery of global reporting processes, capital expenditure governance and finance systems support. You will work across international teams to provide high-quality financial reporting, support our IBM Planning Analytics (TM1) environment and champion the use of digital tools and AI-enabled solutions to streamline processes and enhance decision-making. This role is ideal for someone who enjoys challenging the status quo, identifying opportunities for automation and using technology to improve the way finance operates. Own the administration and continuous improvement of the Capital Approval System (CAS). Manage the consolidation and delivery of global capital expenditure reporting across month-end, budget, forecast and long-range planning cycles. Develop and maintain governance frameworks, toolkits and guidance materials to support regional finance teams. Partner with stakeholders across the business to ensure efficient project approval processes and high-quality financial reporting. Deliver insightful analysis on capital projects, fixed assets and depreciation for senior leadership teams. Identify and implement opportunities to automate reporting, improve workflows and leverage AI-driven solutions to enhance insight and efficiency. Support Global FP&A Reporting Prepare and support the delivery of key management reporting, budgeting, forecasting and strategic planning processes. Analyse actual and forecast performance, helping to generate meaningful business insights and recommendations. Review submissions from regional teams to ensure accuracy, consistency and data integrity. Develop reporting packs, presentations and analysis for senior finance leadership. Support the evolution of reporting tools, templates and datasets to improve efficiency and user experience. Drive adoption of global finance tools by creating training materials and supporting users across international teams. Champion the use of digital technologies, automation and AI to improve reporting quality and reduce manual effort. Finance Systems & TM1 Support Support the ongoing maintenance and enhancement of IBM Planning Analytics (TM1). Manage TM1 security controls and user access processes. Provide first-line support to the global finance community, resolving system queries and delivering user training. Assist with finance systems projects, upgrades and continuous improvement initiatives. Collaborate with the Global Finance Systems team to identify opportunities to optimise reporting processes through technology, automation and AI-enabled capabilities. Essential Skills & Experience Experience within Financial Planning & Analysis, Management Accounting or Financial Reporting. Strong analytical skills with the ability to interpret complex financial data and communicate key insights. Advanced Excel and strong data manipulation skills. Experience working with financial reporting systems and planning tools. Excellent stakeholder management and communication skills. Ability to manage multiple priorities and deliver high-quality outputs to tight deadlines. Continuous improvement mindset with a passion for improving processes and ways of working. Desirable Experience with IBM Planning Analytics (TM1). Experience supporting global or multi-regional reporting processes. Knowledge of capital expenditure reporting and fixed asset governance. Experience with reporting automation, data visualisation tools or business intelligence platforms. Practical experience using AI tools, automation technologies or digital solutions within a finance environment. This role offers the opportunity to be at the forefront of finance transformation within a global organisation. You'll work closely with senior finance leaders, gain exposure to international operations and play a key role in shaping how finance leverages technology, automation and AI to deliver greater value to the business. We're looking for someone who is curious, innovative and excited by the possibilities that digital finance presents. If you're passionate about using data, systems and AI to create smarter ways of working, we'd love to hear from you. Salary: £35000 - £52000

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who takes ownership, enjoys solving problems and has a proactive approach to service delivery and continuous improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support and project coordination responsibilities. Alongside supporting day-to-day service delivery, you'll take ownership of coordinating an upcoming office relocation project from East Kilbride to Glasgow city centre, acting as the on-site liaison for key stakeholders. Following the move, you'll provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation of live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working within an ITIL-based environment. Experience operating against customer SLAs. Strong customer service and stakeholder management skills. Excellent written and verbal communication skills. Strong Microsoft Office skills, including Excel, Outlook and Word. Ability to explain technical concepts to non-technical users. Strong organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier or vendor management experience. Experience supporting software releases. Knowledge of JavaScript or another Scripting language. To apply for this Service Desk Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Project Manager (Business Improvement & Change) Bath / Hybrid Working - £500 - £600 per day 12-Month Contract (Likely Extension) The Company An exciting opportunity has arisen for an experienced Project Manager to join a leading international consultancy renowned for delivering some of the world's most complex and innovative engineering, infrastructure and built environment projects. With a strong reputation for technical excellence, innovation and sustainability, the business employs thousands of professionals across multiple global locations and continues to invest heavily in business improvement, digital transformation and operational excellence. As part of a growing Business Improvement & Change function, the organisation is seeking a Project Manager to support the delivery of several strategic internal initiatives that will shape the future of the business. The Opportunity This is a high-profile internal role focused on delivering business change rather than client-facing project delivery. Working closely with senior leadership teams and key stakeholders across the organisation, you will take ownership of multiple strategic initiatives whilst helping to drive continuous improvement across the wider business. Key projects over the next 12 months include: Leading the successful delivery of two major office relocation projects affecting approximately 1,000 employees Supporting the implementation of several ISO compliance and accreditation initiatives Overseeing and managing a Business Analyst responsible for identifying, evaluating and implementing AI-driven systems and business process improvements Supporting wider operational improvement and business transformation programmes Establishing clear governance, reporting and stakeholder engagement across all projects This role offers the opportunity to influence business operations at scale whilst working within a highly respected and collaborative environment. The Role Lead the end-to-end delivery of multiple business improvement and transformation projects Develop project plans, programmes, budgets and resource requirements Manage project governance, reporting, risks, issues and dependencies Coordinate internal stakeholders and external suppliers Support business leaders through change and transformation initiatives Ensure projects are delivered on time, within scope and to agreed objectives Drive stakeholder engagement and communication across the business Contribute to the ongoing development of project delivery frameworks and best practice Monitor project performance and provide regular updates to senior leadership teams Capture lessons learned and promote continuous improvement The Ideal Candidate We are looking for an experienced Project Manager with a proven track record delivering business change projects within complex organisations. You will have successfully led initiatives such as office relocations, workplace and estate change programmes, business system implementations, policy and governance development, operational improvement projects, compliance programmes and wider organisational transformation. The successful candidate will be comfortable managing multiple projects simultaneously, engaging with senior stakeholders and driving change across people, processes and technology. Key Requirements: 5+ years' project management experience Proven delivery of business change and transformation projects Experience across estate, systems, compliance and operational change initiatives Strong stakeholder management and communication skills Experience working within structured PMO or governance environments PRINCE2, APM PMQ, PMP or similar qualification desirable What's in it for You? Long-term 12-month contract with strong potential for extension £500 - £600 per day High-profile strategic projects with genuine business impact Opportunity to lead major transformation initiatives Hybrid working arrangement based from Bath Collaborative and forward-thinking working environment Exposure to senior leadership and decision makers across the organisation If you're an experienced Project Manager who thrives on delivering meaningful business change and enjoys working across complex organisations, we'd like to hear from you.