1036 jobs found

Title: Senior Administrator Location: Witham, Essex Salary: 29,000 - 32,000 per annum Days/Hours of work: Monday - Friday, 9am-5pm Benefits Onsite parking 23 days holiday + bank holidays Annual reviews Great progression opportunities and training Company socials Our client is a well-established and growing organisation with a strong commitment to delivering exceptional customer service. As a Senior Administrator you will play a key role in supporting operational excellence and driving continuous improvement across the client services function. Working closely with internal teams, you will help ensure seamless service delivery, maintain strong client relationships, and identify opportunities to enhance performance and efficiency. You will also contribute to process optimisation, compliance, and the adoption of best practices, supporting the ongoing development and success of both the team and the wider business. Duties Act as the main contact for client accounts, building strong relationships Lead client meetings and oversee account performance Resolve service issues and maintain high service standards Identify opportunities to improve client experience and grow accounts Support the Client Services Manager in achieving team goals Work with internal teams, advisors, and surveyors to ensure timely delivery Coordinate site visits and manage logistics and access requirements Oversee quotations and ensure accurate processing of client instructions Manage bespoke client needs and deliver against expectations Identify inefficiencies and support process improvements Monitor performance and report insights to senior management Maintain accurate records and ensure compliance with policies and standards Support audits, projects, and wider operational activities as required What We're Looking For: Previous experience within account management or a client focused role Excellent communication and relationship building skills Strong organisational skills with the ability to manage multiple priorities A strategic mindset with the ability to identify improvements Confidence in analysing performance data and providing insights A collaborative team player with a strong focus on client service Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Housing Customer Service Advisor Location: North London Salary: 19.00 - 22.00 phr umbrella (depending on experience) Contract: Full-Time, 6 months initial Sector: Housing & Property Services Important Application Criteria Please note: We are only able to consider applications from candidates who have previous experience working within Social Housing, Local Government, Housing Associations, ALMOs, Repairs & Maintenance Contractors, or related Housing Services environments. Unfortunately, applicants without prior housing-sector experience will not be shortlisted for this position. About the Role I am seeking a dedicated and customer-focused Housing Customer Service Advisor to join a busy housing team. This is an excellent opportunity for an individual with a passion for delivering outstanding customer service and supporting residents across a range of housing-related enquiries. As the first point of contact for tenants, leaseholders and residents, you will play a key role in ensuring customers receive a professional, responsive and efficient service. You will handle a variety of enquiries relating to repairs, rent accounts, tenancy management, complaints, housing applications and general housing services. Key Responsibilities Act as the first point of contact for residents via telephone, email and digital channels. Provide accurate advice and guidance on housing services, policies and procedures. Log and manage repair requests, ensuring appropriate prioritisation and escalation where required. Respond to customer enquiries and resolve issues at the first point of contact wherever possible. Investigate and respond to complaints in accordance with organisational procedures. Maintain accurate records on housing management and CRM systems. Liaise with internal departments, contractors and external agencies to ensure customer issues are resolved effectively. Monitor service requests and follow up outstanding actions. Support vulnerable residents by signposting to appropriate services and support networks. Contribute to service improvement initiatives and customer satisfaction targets. Essential Requirements Previous experience working within a Housing Association, Local Authority, ALMO, Council Housing Service, Repairs & Maintenance Contractor, or Social Housing environment. Experience handling repairs, housing, tenancy, complaints, rent or maintenance enquiries. Excellent customer service and communication skills. Experience working with CRM, housing management or repairs systems. Ability to manage a busy caseload and prioritise effectively. Strong administration and record-keeping skills. Desirable Experience Knowledge of responsive repairs and maintenance processes. Experience dealing with vulnerable residents. Understanding of housing legislation and regulatory requirements. Experience using systems such as Northgate, NEC Housing, Civica, Dynamics 365, OHMS or similar.

ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Hybrid work in London OUTSIDE IR per day 6 months contract with extension (long-term project) Key Responsibilities Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture.

An established, customer-focused Insurance business in the Colchester / North Essex area is looking for a Insurance Advisor to join their friendly, growing team.This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer backed by excellent training and development from day one (including support towards professional qualifications). What you'll be doing as Insurance Advisor You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call. Handling inbound and outbound calls, providing a professional and personable service Producing Insurance quotations and converting opportunities into new and additional business Supporting renewals and retention, building strong customer relationships Processing mid-term adjustments and customer instructions accurately Identifying cross-sell opportunities and making introductions where appropriate Recording and managing leads and activity using a CRM system Building product knowledge over time with structured training and coaching As you develop, supporting smaller business customers (training provided) What we're looking for from the Insurance Advisor Previous Insurance customer service experience (motor/home Insurance ideal) Comfortable with sales conversations , including upsell and cross-sell Confident communicator (verbal and written) with a strong telephone manner Good IT skills and the ability to learn new systems quickly Organised, reliable and able to manage your own workload A positive, "can-do" approach and enjoyment of working in a small team Minimum 5 GCSEs (or equivalent), including Maths and English Benefits 25,000- 27,000 + bonus (depending on experience) Full training & development (technical knowledge + sales skills) Support towards CII qualifications Supportive, friendly working environment 25 days holiday + bank holidays Free parking (Great Tey area) Company pension scheme

Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.

We are delighted to represent our client in recruiting a Vehicle Service Manager for a well-established franchise-approved car dealership located in the North Wiltshire area. This is an excellent opportunity for a skilled professional looking to take their career to the next level within a respected automotive environment. Benefits of a Service Manager: Competitive starting salary of approximately 40,000 per annum, dependent on experience Uncapped earnings with a bonus scheme, aiming for a realistic 60,000+ per annum Company car provided to the Service Manager Enhanced annual leave entitlement, plus bank holiday benefits Full manufacturer-approved training programmes Staff purchase discounts on new and used vehicles Opportunity to work with a diverse product range, including a focus on new electric vehicle models State-of-the-art working facilities Pension scheme Long-term career development prospects within a multi-award-winning business Duties of a Service Manager: Achieve and surpass departmental budget targets Lead, motivate, and develop a team comprising Vehicle Technicians, Workshop Controllers, Warranty Administrators, and Service Advisors Implement and monitor staff training and development plans Conduct daily audits of job cards to ensure accuracy and resolve discrepancies Maintain high levels of KPI achievement, including response times to bookings, calls, and warranty claims Ensure the efficient processing and follow-up of warranty claims for timely payment Conduct weekly and monthly performance reviews and departmental meetings Manage budgets and review monthly financial accounts Support a customer-focused environment to sustain and improve customer satisfaction and dealership reputation Ensure compliance with internal policies and customer service standards Requirements of a Service Manager: Proven experience as a Service or Aftersales Manager within a medium to large franchise-approved car dealership Strong leadership skills with the ability to support and develop team members Sound understanding of dealership operations, budgets, and KPI management IT literate with experience working with service management systems UK driving license with minimal points Ability to commute reasonably to the North Wiltshire region Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Swindon and Wiltshire, today to discover more about this fantastic Service Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Customer Sales Advisor Permanent, Full-Time Birmingham 26,500 + bonus Monday-Friday with weekends on a rota Training in London (Travel and accommodation provided) Do you have a retail and customer service background, keen to progress your career? This is an exciting opportunity to join a successful business with opportunities to develop through the business, utilising your sales and customer service expertise. You will be responsible for assisting customers face-to-face, over the phone and via email to discuss their requirements and offer effective solutions. You will up-sell additional products and services where possible whilst dealing with enquiries and converting them to orders. Description of the role: Dealing with sales enquiries over the phone, via email and face-to-face. Promoting products and services to both new and existing customers. Maintaining a clean and tidy environment for all customers and staff. Completing all administrative duties and providing back office support. Working as a team to achieve targets. About you: Experience of working within a customer service/sales environment. Ability to communicate with customers via various channels. Effective up-selling skills and able to work to targets and SLAs. IT literate including Microsoft Office with the ability to pick up new systems. The role will involve some lone working and key holder responsibilities. Benefits: Quarterly bonus scheme Length of service rewards Discounts and vouchers If you enjoy working with customers, thrive in a sales-driven environment and are looking for a role with real progression opportunities, we'd love to receive your application.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth . The Role The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service. We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment. Job Details: Role : Customer Service Advisor (Complaints) Location : Plymouth, PL9 7HJ Start date : 11/05/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities • Provide first-time solutions for customers via telephone and email.• Handle consecutive phone calls and manage complaints effectively.• Deliver excellent quality of service within agreed handling time Desirable Qualities • Proven record in a fast-paced customer service environment.• Quick, accurate typist with high attention to detail.• Ability to handle difficult complaints professionally and with resilience.• Excellent telephone manner and telephony experience.• Proficient in email, spreadsheet, and word processing software.• Creative problem solver with a focus on resolution.• Accurate and consistent data input. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills.

Customer Service Advisor Location: Bristol Start date for Bristol: 6th July 2026 Team: OVO Care, Account Management Salary banding: Starting base salary of £25,950, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker, depending on previous experience! Working pattern: Full-time - 37 hours per week (shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role Where you'll work: At OVO, we understand that a one-size-fits-all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.All our roles are hub-based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first 7 weeks), and then at least two times a month once you're in your squad. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management.We're working together in squads with the same zero carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together.With Plan Zero at the front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, and learning and adapting quickly are core to our development culture. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle. You serve to solve, ensuring customers' needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer-facing role, so you should enjoy talking to people. You'll resolve customer inbound queries through calls, web chat, WhatsApp and emails. Your key outcomes will be: - Engaging with OVO's customers, communicating with passion across phone, email, and web chat contacts- Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact- Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad- Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad- Autonomously manage your day, ensuring the overall objectives of the squad are achieved- Prepare, attend and actively contribute at squad meetings as appropriate- Identify and implement continuous improvement efforts in both squad ways of working and customer experience- Be an OVO ambassador, promoting our range of products & services to customers- Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote Zero Carbon Living- Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You'll be successful in this role at OVO if you - Enjoy working in a fast-paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement- Demonstrate our OVO values and be an advocate of Plan Zero- Have experience in cross-selling- Enjoy working as part of a team, but also thrive independently Let's talk about what's in it for you As well as a base salary of £25,950, which rises to £26,770 once you reach Level 2 (usually after 6-9 months, but depends on each individual), you'll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures.We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Customer Service Advisor Team Lead Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily / weekly / monthly reporting to Operations Managers Completion of mid and end of year appraisal, ensuring these are completed in provided time scales What you'll bring Understanding and experience of team dynamics Flexible approach Professional manner which represents Company's values at all times Enthusiastic and confident with a "can do" attitude Team player with the ability to build relationships with both colleagues and external clients Resilient and focused on delivering good levels of service through the team High focus on innovation and automation resulting in increased efficiency If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details

What's in it for you? Hybrid working with a strong focus on work life balance Private health insurance Pension scheme Life assurance Referral bonus and commission opportunities Free parking Birthday off Access to employee perk platform Regular social, wellbeing and charity initiatives Supportive and collaborative working environment with clear progression opportunities Must have's ACA or ACCA qualified Minimum of five years practice experience Experience managing a varied client portfolio Strong technical accounting knowledge Excellent communication and client relationship skills Commercial awareness with a client focused approach Proactive and organised with the ability to work independently and as part of a team Nice to have's Experience mentoring or supporting junior team members Exposure to advisory work and client growth initiatives So, what will you be doing? Manage a portfolio of clients and build strong long term relationships Prepare and review statutory accounts, VAT returns and management accounts Complete both business and personal tax returns Provide clear and practical financial advice to clients Ensure work is completed accurately and within deadlines Support and mentor junior team members Contribute to new business development and client growth opportunities Helpful extras Experience working with clients across multiple sectors Confidence in delivering a high standard of client service Interested? Send your CV to i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

Are you a proactive individual with a passion for sales, customer service, or offers a Graduate background? Our client, is looking for a candidate, based in Newcastle, who is looking for a Permanent Agile Business Advisor to join their dynamic regional team. This role is a permanent 12 month FTC , the job entails visiting a variety of retail outlets within your designated region. Your primary responsibilities include building relationships with shop decision-makers, educating staff about your current and new products, negotiating agreements, and ensuring product availability. The role demands proactive planning, data collection and analysis, and achieving clear KPIs such as store visits, product availability, and distribution. Flexibility to stay overnight and adapt to business priorities is essential, as activities will vary based on regional needs and product launches. You will drive sales, promote retailer engagement, and support category management activities, all within a target-driven environment. A desire to succeed, be target driven and customer focused. Highly accurate with excellent attention to detail Excellent planning and organisational skills with the ability to meet tight deadlines Have the ability to build strong business relationships A well-developed range of interpersonal and communication skills Self-motivated and able to use judgement and initiative Able to demonstrate initiative and a positive can do attitude Proficiency in Microsoft Office This is an excellent opportunity for a Graduate looking for a career in Sales. The role provides competitive salary packages and benefits, along with the chance to work in a supportive and innovative team. If you are a driven sales, customer service, or retail professional. A passion for business development, we encourage you to apply and contribute to our client s continued success. Clockwork Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role your details will be submitted to Clockwork Recruitment. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

About the Role We are looking for a friendly, professional, and customer-focused Customer Service Advisor to join a growing customer service team. In this role, you will be the first point of contact for customers, providing exceptional service and support through phone, email, live chat, and face-to-face interactions where required. The ideal candidate will have excellent communication skills, a positive attitude, and a genuine passion for helping people. Key Responsibilities Respond to customer enquiries promptly and professionally. Provide accurate information about products, services, and company policies. Resolve customer issues and complaints efficiently, escalating when necessary. Maintain detailed and accurate customer records. Process orders, returns, refunds, and account updates. Meet individual and team performance targets. Identify opportunities to improve the customer experience. Requirements Previous Recent customer service advisory experience Excellent verbal and written communication skills. Ability to remain calm and professional in challenging situations. A positive, reliable, and team-oriented approach. What's on Offer Annual salary of circa £25 500 - £26 500 37.5-hour work week Full training and ongoing development opportunities. Career progression within a growing organisation. Supportive and inclusive working environment. Paid holiday entitlement and pension scheme. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.

Our client is a leading IVA Insolvency Practice, located in Cheadle with excellent transport links, and they are looking for experienced IVA Advisors to join them. They pride themselves on a friendly, supportive team environment focused on outstanding customer service rather than solely on performance targets. They are currently seeking energetic, ambitious, and career-driven individuals to join their growing team. Key Responsibilities: Conduct detailed client consultations to fully understand their financial situation, including recording creditor details and completing income and expenditure assessments Analyse client information to identify the best debt management solutions and guide clients towards clearing their debts efficiently Communicate clearly and empathetically with clients, maintaining a calm and professional phone manner throughout Make outbound calls as part of client engagement and pipeline development What We're Looking For: Proven IVA experience with a track record of consistently meeting or exceeding targets Target-driven, resilient, and motivated to go above and beyond Strong telephone manner with excellent objection-handling skills Confident communicator with good interpersonal skills and a team player mindset Punctual, reliable, and willing to contribute extra effort Comfortable with making outbound calls Proficient with IT and CRM systems Hours: 9:00am - 5:30pm (2 shifts per week) 11:30am - 8:00pm (2 shifts per week) Fridays: 9:00am - 4:00pm Saturdays: 9:00am - 4:00pm The above is on a 3-week rota, as follows One week - 5 days One week - 6 days (Monday - Saturday) One week - 4 days (Monday - Thursday) What's On Offer: Basic salary of up to £30,000 + OTE £60,000 uncapped Competitive bonus package with regular performance incentives Clear progression opportunities within a respected insolvency practice Supportive team culture focused on client service excellence If you are passionate about helping clients, find the right debt solutions and want to work in a professional yet friendly environment, we'd love to hear from you. To Apply, contact David at Greys Specialist Recruitment

Luxury Sales Advisor Heathrow Airport New Store Opening Immediate Start Available Excellent salary + commission Are you passionate about delivering exceptional customer experiences? Do you thrive in a luxury retail environment where service, style and relationship-building are at the heart of everything you do? We are excited to be supporting the launch of a brand-new luxury retail store at Heathrow Airport and are looking for talented Sales Advisors to join the opening team. This is an exciting opportunity to be part of a new store from day one, helping create a memorable shopping experience for an international customer base while representing an esteemed luxury fashion house. The Role You will use your product knowledge and natural communication skills to understand customer needs, offer expert styling advice and drive sales performance while maintaining the highest standards of presentation throughout the store. Key Responsibilities Deliver outstanding customer service and create memorable shopping experiences Build long-term relationships with clients, providing tailored service by being an ambassador for the brand. Achieve individual and team sales targets and KPI's Demonstrate strong product knowledge and confidently recommend solutions Maintain exceptional visual merchandising and store presentation standards Contribute to a positive, collaborative and high-performing team culture About You Previous experience within luxury, premium fashion, lifestyle or customer-focused retail Passion for fashion, style and delivering exceptional service Strong communication and relationship-building skills Commercially minded with a proven ability to achieve sales targets Professional, confident and approachable Adaptable and comfortable working in a fast-paced airport environment Flexible to work shifts, including weekends and bank holidays If you're passionate about luxury retail and want to be part of a global luxury lifestyle brand, steeped in history and craftmanship, we'd love to hear from you.

Customer Service Advisor Andover Permanent 24,800 per annum ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude. The Role: You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment. Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call. Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer. You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details Requirements: Previous experience in customer facing roles or roles in the service industry. Ability to ask effective questions and demonstrate active listening whilst having a great conversation and getting to the heart of the matter. Able to have courageous conversations. Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases. Ability to communicate effectively with internal departments and suppliers, able to handle enquiries in a confident, professional and competent manner. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.