Job Description
Digital Merchandising Assistant / E-Commerce Marketplace AdministratorDereham, Norfolk (Hybrid after probation)
A well-established, family-run business in Dereham is seeking a detail-oriented Digital Merchandising Assistant to join their growing marketing team. This is an excellent opportunity for someone looking to build hands-on experience across multiple e-commerce platforms within a supportive and collaborative environment.
This role plays a key part in managing and optimising online product listings across a range of digital marketplaces, ensuring products are presented accurately, consistently, and effectively to customers.
Key Responsibilities
Product Listings & Catalogue Management
- Upload and maintain product listings across platforms including Shopify, Amazon, eBay, OnBuy, Temu and others
- Write and format clear, engaging and accurate product descriptions, specifications, and pricing
- Create and manage product variants, tags, and collections
- Ensure products are correctly categorised and easy to navigate
Content & Imagery
- Resize, optimise and upload product images for performance and consistency
- Ensure all imagery aligns with platform requirements and brand standards
- Support with basic product photography and image selection where required
Platform Optimisation
- Update keywords, search terms and SEO elements (meta titles, descriptions, alt text)
- Monitor listing health and resolve issues such as suppressed or inactive listings
- Continuously refine product titles, descriptions and pricing
Website & Channel Maintenance
- Identify and correct formatting issues, broken links and inaccuracies
- Maintain consistent branding and product data across all channels
- Update stock availability and manage discontinued items
Performance & Improvements
- Monitor product performance and identify underperforming listings
- Review competitor activity to support pricing and content strategy
- Track performance of new product launches
General Support
- Assist with bulk uploads, seasonal updates and promotions
- Maintain well-organised digital asset libraries (images, copy, templates)
- Prepare and manage product data using spreadsheets and CSV files
- Provide insight on updates, improvements and common customer queries
About You
- Experience working with Shopify, Amazon, eBay or similar platforms (or a strong willingness to learn)
- High attention to detail, particularly with data accuracy and pricing
- Confident handling spreadsheets and structured data
- Basic image editing or product photography skills (desirable)
- Highly organised with the ability to manage routine tasks independently
- Understanding of online customer behaviour
- Positive, proactive approach and a strong team player
Additional Information
- Hybrid working available upon successful completion of probation
- Weekly on-site attendance in Dereham required
Interested?
Please call Michelle Topley on or email your CV to . Alternatively apply online.
