21 jobs found

Location Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results Empowering through respect - We insist on fair treatment for all, always Acting with integrity - We consistently do the right thing Succeeding together - We rely on each other to achieve success The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. Job description Are you a visionary Business Analyst who thrives on delivering transformational digital services? Join our Digital Service Transformation Team and spearhead the rollout of end to end ServiceNow capabilities spanning HR Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), Business Continuity Management (BCM), Governance, Risk & Compliance (GRC), Software Asset Management (SAM), and Strategic Portfolio Management (SPM). You will also harness ServiceNow's built-in Generative AI, Agentic AI and mobile app frameworks to deliver intuitive, intelligent self service experiences. Working in a fast paced, high stakes environment, you will integrate ServiceNow with enterprise systems like Planon IWMS, Salesforce CRM, and Microsoft 365/Azure, driving seamless data flows and optimised processes. Your efforts will directly impact how civil servants and citizens access services enhancing efficiency, responsiveness, and transparency across the department. As a Business Analyst specialising in ServiceNow, you will lead the discovery, design and implementation of the following modules: Human Resources Service Delivery (HRSD) Customer Service Management (CSM) IT Service Management (ITSM) Configuration Management Database (CMDB) Common Service Data Model (CSDM) IT Operations Management (ITOM) Business Continuity Management (BCM) Governance, Risk & Compliance (GRC) Software Asset Management (SAM) Strategic Portfolio Management (SPM) ServiceNow Mobile App ServiceNow AI (Gen AI & Agentic AI) ServiceNow Integrations - Pilgrim (Planon) IWMS, Salesforce, Microsoft and other systems Business Analysis Elicit, capture, and document business requirements from diverse stakeholders both internal and external clients and customers. Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirements traceability matrix Analyse and prioritise requirements for ServiceNow modules (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM) and ensure alignment with business objectives. Business Process Improvement Create as-is and to-be process maps for workflows to be automated in ServiceNow. Identify opportunities for process optimisation, automation, and self-service enablement. Recommend improvements that leverage ServiceNow GenAI and mobile applications to enhance user experience and service efficiency. Requirements Definition & Management Define, manage, and validate requirements throughout the project lifecycle. Maintain clear requirements traceability from business needs through to delivered features and test scenarios. Support scope management and ensure alignment between business priorities, technical delivery, and compliance requirements. Change Implementation Planning & Management Contribute to the planning and execution of ServiceNow rollouts and upgrades. Support implementation of integrations with enterprise platforms (Planon, Salesforce, Microsoft 365/Azure). Participate in release planning, roadmap discussions, and adoption strategies to ensure smooth transitions and minimal business disruption. Stakeholder Relationship Management Build strong relationships with internal and external stakeholders, acting as the key bridge between business teams and technical developers. Facilitate workshops, demonstrations, and playback sessions to validate requirements and showcase progress. Ensure that stakeholder needs are communicated clearly and reflected in delivered solutions. Organisational Change Management Support change impact assessments for new ServiceNow features, GenAI enhancements, and mobile app rollouts. Develop communication materials, training content, and guidance to drive adoption of new processes and tools. Champion a user-centred approach, ensuring accessibility and inclusion in service design. Testing Define and document test scenarios, test cases, and UAT scripts linked directly to requirements. Coordinate UAT sessions with business stakeholders to validate functionality, usability, and data quality. Support defect triage and ensure that delivered solutions meet business and compliance needs. Person specification Essential criteria: ServiceNow Expertise: Experience as a Business Analyst or Functional Consultant leading multi module ServiceNow implementations (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM). Proven track record integrating ServiceNow with external platforms (Planon, Salesforce, Microsoft 365/Azure) in a regulated environment. Analytical & Communication Skills: Exceptional ability to translate complex technical concepts into compelling narratives for stakeholders at all levels. Strong facilitation skills leading collaborative design sessions, de risking through early prototyping, and guiding user acceptance testing. Proven experience creating and maintaining core BA artefacts (BRD, process maps, user personas, RTM, test cases). UK Government Background (Preferred): Familiarity with UK government standards such as Service Standard, Service Manual, Service Assessment, GDPR / DPIA, Cyber Assessment Framework (CAF), and digital accessibility (WCAG) requirements. Technical Aptitude: Proficient in process mapping tools (Visio, Lucidchart) and agile project management (Jira, Azure DevOps). Understanding of ServiceNow scripting (Business Rules, Client Scripts, UI Policies) to collaborate effectively with development teams. Comfortable working within Agile/Scrum ceremonies backlog grooming, sprint planning, retrospectives.

The role: We are looking for a Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as an escalation point for complex Azure platform issues; troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Plan and implement operational improvements such as performance tuning, resource optimisation and resilience enhancements, aligned to service expectations. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud subscription. Delivery collaboration & technical project contribution Collaborate with stakeholders, architects and engineers to translate requirements into Azure designs and deliver working solutions. Contribute to planning and execution of cloud-focused initiatives, identifying risks and dependencies early and supporting smooth transition into support. Maintain clear technical documentation (design notes, runbooks, standard operating procedures) in the team s knowledge base. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR), Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with PowerShell scripting and Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of Microsoft Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. . click apply for full job details

Andy File Associates Limited is working as a Recruitment Business on behalf of our client for this temporary position. Job Title: DTS Project Manager Reporting to: DTS Programme Manager Daily rate: £177.26 Role Purpose To lead the planning, execution, and oversight of technical projects, applying robust project management methodologies to ensure delivery within agreed timeframes, scope, and budget. By embedding governance, compliance, and change management, the role ensures digital initiatives deliver measurable benefits and contribute to our client s digital strategy and organisational priorities. Principal Accountabilities Manage delivery of key DTS projects, internally to DTS and across the wider organisation, applying recognised project management methods, coordinating resources, and working within the governance framework set by the PMO, to ensure projects are completed to agreed time, cost, and quality standards. Oversee the end-to-end project lifecycle, ensuring governance processes are followed, including securing necessary approvals and funding prior to project initiation. Develop comprehensive business cases and project documentation, clearly defining scope, objectives, success criteria, and stakeholder alignment. Create and maintain detailed project plans, enabling accurate tracking of milestones, dependencies, and deliverables, to ensure projects remain focused and achievable, thereby supporting business needs. Manage resource allocation effectively, ensuring project priorities are met and capacity is optimised across teams. Engage proactively with project teams and stakeholders, identifying, assessing, and managing risks and issues, ensuring compliance with governance frameworks where necessary and with timely escalation to governance boards where appropriate. Control project scope, schedule, and budget, managing change requests and ensuring alignment with agreed parameters. Provide accurate and timely reporting by preparing progress updates, assurance reports, and board papers, on project status, risks, and performance to stakeholders, senior managers, and governance bodies. Monitor and manage outputs from all project-related resources, ensuring deliverables meet agreed standards, timelines, and budget constraints. Collaborate with Business Analysts and technical teams to ensure all changes are thoroughly tested and validated prior to deployment into live environments. Foster strong relationships with stakeholders, customers, and suppliers to support successful project delivery and long-term collaboration. Communicate effectively with customers, colleagues, and leadership on project progress, impacts, and outcomes. Ensure smooth transition of projects into operational services, minimising disruption and ensuring all documentation, training, and approvals are in place. Ensure compliance with their standards, including data protection, security, and quality assurance throughout the project lifecycle. Lead, support, and develop assigned project staff by setting clear objectives, providing feedback, and managing performance, to build capability and engagement within the team, thereby ensuring projects are delivered effectively and staff are supported in their development. Undertake any other duties commensurate with the role as required, by adapting to business needs and supporting colleagues across the department, to provide resilience and flexibility. Knowledge required for this role covering qualifications, experience, and skills Essential: Educated to A-level standard in a relevant subject or equivalent (including GSCE English & Maths A-C, or equivalent). Hold a qualification in Project Management (Prince2 or similar) or have relevant experience and be willing to undertake formal project management training. Extensive IT sector knowledge. Understanding of the implications of legislation affecting IT use, including the Data Protection Act / GDPR, accessibility, Computer Misuse Act and appropriate health and safety legislation. Previous proven experience in managing IT projects to successful completion in a complex business environment Previous experience of successfully engaging with multiple stakeholders across key business areas Experience in managing multiple projects at the same time effectively A confident communicator, both verbally and in writing, possessing strong influencing and negation skills with demonstratable experience in leading teams or functions through change Organisational and time management skills with the ability to work under pressure, prioritising workloads to meet deadlines. Self-motivated and able to use own initiative to complete tasks under minimal supervision The ability to understand complexity and give accurate, concise advice to decision-makers and colleagues Proficient in using Microsoft Project, Microsoft Project Web App, and Microsoft Office applications. Literacy skills Builds and understands the story/rationale within documents Desirable: Experience in all stages of project management, including the development, implementation and use of all the necessary controls and processes to minimise delays, additional costs or reduced delivery against the project plan and business case to ensure successful delivery ITIL Service Management Qualification Experience in managing and leading staff About the Client Collaboration They nurture a supportive environment where new ideas are welcomed They are stronger when we work together as one team They actively engage with colleagues, stakeholders, and partners They manage expectations and communicate their intentions and needs effectively Integrity They are an ethical, transparent, and inclusive organisation They endeavour to reduce inequalities in South Yorkshire They strive to do the right thing They have a respectful environment where unethical behaviour can be challenged Ambition They aim for innovation, adapting to changing circumstances They work together towards common goals, overcoming barriers They are passionate and strive for excellence, with a relentless focus on delivery They shout about their successes internally and externally Accountability They take pride in their role and are publicly responsible for their results They are a community and businesses-focused organisation They listen to feedback, working to solve problems They offer a safe space to own their successes, mistakes, and setbacks

Senior Finance Operations Analyst (3-Month Contract, Central London) A fast-growing, technology-driven organisation is seeking a Senior Finance Operations Analyst for an initial 3-month contract, with strong potential to convert to a permanent role. This position sits within a rapidly evolving finance function transitioning from manual processes to automated, scalable workflows. The role will focus on owning accounts payable and procurement end-to-end, while driving system optimisation, process improvement, and implementing robust yet efficient controls across the finance operations landscape. Key Responsibilities Take full ownership of accounts payable and procurement processes, including payments, supplier onboarding, reconciliations, and VAT treatment, ensuring accuracy and strong financial controls. Lead process improvement initiatives, leveraging automation and AI tools to reduce manual effort and enhance efficiency. Act as system owner for finance and procurement platforms, optimising configuration, and integration within the wider finance tech stack. Support the integration of newly acquired and international entities, standardising finance operations across multiple regions. Design and implement internal controls using a pragmatic, risk-based approach that balances governance with operational efficiency. Manage multi-currency and cross-border payments, ensuring compliance with internal policies. Analyse transactional data to identify trends and inefficiencies, presenting actionable insights to senior stakeholders. Support month-end close activities, including accruals, reconciliations, and reporting inputs. Enhance the employee expense experience by introducing automated controls and using data-driven insights to improve visibility and efficiency. Collaborate cross-functionally to resolve issues, drive adoption of best practices, and deliver continuous improvement initiatives. Candidate Profile Strong understanding of end-to-end finance operations, gained in industry, practice, or audit. Systems-oriented mindset, with a proactive approach to improving and optimising processes. Proven track record of driving continuous improvement and delivering tangible change. Experience with finance systems (ERP exposure preferred) and a strong interest in automation and AI-driven solutions. Solid understanding of internal controls and risk-based governance. Strong communication skills, with the ability to influence stakeholders and implement practical solutions. To be considered, candidates must be available to start immediately. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application.

We are seeking an experienced Data Analyst to support a major transformation programme in a successful national business on an urgent interim basis. This is a hands-on role focused on analysing, cleansing and preparing large volumes of commercial and financial data to support the successful transition to a new business platform. Key Details Location: Whiteley Hybrid: 2-3 days in office p/w Salary: £(Apply online only) p/d (outside IR35) Contract: 6-12 months Key Responsibilities Analyse, validate and reconcile large datasets across multiple business systems. Lead data cleansing activities to improve accuracy, consistency and overall data quality. Extract and interrogate data using SQL to identify trends, anomalies and migration requirements. Work closely with stakeholders to define data structures, mappings and business rules. Support testing, validation and reporting activities throughout the transformation programme. Requirements Proven experience working on data migration, systems transformation or business change projects. Strong SQL skills with experience handling large and complex datasets. Experience working with CRM, ERP or enterprise business systems. Strong analytical, problem-solving and stakeholder management skills. If this role sounds like it would be of interest please get in touch at (url removed) All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).

Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: 550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Order Ref: 56489 Position Title: BEMM Technical Analyst Duration: Contract Location: Dunton, Essex Position Description: BEMM Author & Analyst (Project & Process Support) The Clients' Pro Special Vehicles team is responsible for the Body and Equipment Mounting Manuals (BEMM) that enable the global partners to convert Client vehicles into specialized solutions like ambulances, delivery vans, and campervans. As the Clients' modernize the department, they are transitioning to structured authoring in Adobe Experience Manager (AEM) Guides and integrating AI to streamline the workflows. Our Client are seeking a BEMM Technical Analyst with a logical mindset and project management experience. In this role, you will be responsible for the end-to-end delivery of technical documentation updates. You will manage the timelines for specific manual chapters, collaborate with the team on AI-driven efficiency projects, and ensure that all technical content is accurate and delivered on schedule. Skills Required: Technical Authoring & Delivery: Create and maintain BEMM content, transitioning from MS Word-based logic to structured authoring in AEM Guides. You will ensure that technical instructions for vehicle converters are clear, accurate, and compliant. Project Coordination: Manage the lifecycle of BEMM updates for specific vehicle programs. This includes tracking milestones, managing deadlines, and ensuring that inputs from various engineering teams are received on time. Engineering Liaison: Coordinate with Subject Matter Experts (SMEs) across the business to gather technical data and to translate complex engineering changes into clear, actionable instructions for vehicle converters. Collaborative AI Support: Work as part of the team to identify and test AI solutions (such as LLM) to automate repetitive tasks. This includes supporting the development of AI-assisted translations and automated tracking of the SME approval pipeline. Process Improvement: Use your project experience to identify bottlenecks in the current BEMM creation process and contribute to the implementation of "smarter," more efficient digital workflows. Experience Required: Project Management Experience: Proven experience in managing projects (this does not need to be within a formal Program Management office, but you should be comfortable planning tasks, tracking progress, and hitting deadlines). Logical Mindset: A natural ability to organize complex information and understand technical hierarchies. Communication: Exceptional structured writing skills, and the ability to explain complex mechanical or electrical concepts simply. Attention to Detail: A "quality-first" mindset; BEMM instructions are critical for vehicle safety and warranty. Digital Aptitude: A strong interest in AI and automation. You should be curious about how tools like LLMs can be used to reduce manual administration and improve team efficiency. Team Player & Communicator: Excellent written and verbal communication skills, with the ability to build relationships with engineering stakeholders and work effectively within a collaborative team. Experience Preferred: Engineering Knowledge: Understanding of vehicle architecture, body structures, and electrical systems (Commercial Vehicle experience is a plus). Education Required: Degree Level Learning in suitable subject Additional Information: This role is ideal for someone who enjoys the technical detail of engineering documentation but also likes the "bigger picture" of project coordination. You will be a key part of a team that is actively shaping the future of the Clients' Pro's technical support through digital innovation and AI. 4-5 Days on Site at Dunton, Max 1 Day WFH Per Week Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident lifecycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Due to the exciting growth of our Supported Internship offer as part of St Johns College, we are seeking a Job Coach to join our team and deliver this vital programme at our internship host site, Amazon, in Crawley. This is a unique opportunity to make a real, lasting impact on the lives of autistic young people by helping them develop the skills and confidence to secure sustainable employment and gain greater autonomy. About Us: St Johns College is dedicated to providing outstanding educational experiences that empower learners to thrive and succeed. Through our innovative Supported Internship programme, we help autistic young people transition smoothly into meaningful, paid employment by fostering independence and practical skills. About the Programme: St Johns College, using the Project Search model , works with Amazon to support interns develop workplace skills. The programme runs from September for one academic year, with interns based at the workplace five days a week. Supported internships also benefit employers to learn what young people with additional needs can contribute and achieve. As a Job Coach, you will play a pivotal role in our interns' journey towards paid employment and independent living. You'll have the chance to work closely with our interns, providing on-the-job coaching and implementing improvement strategies tailored to their unique needs and aspirations. What makes this opportunity truly exciting is our young people have a wide range of opportunities to learn and develop, each internship is crafted to match the individual's talents and interests, fostering a supportive environment where growth and achievement are celebrated. Why join us? The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations. Excellent CPD including a wide-range of in house and external training courses. You will have the support of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts. Competitive annual salary paid over 52 weeks and excellent salary progression within the role. Cycle to work scheme up to £5000. Season ticket loans. Employee Assistance Programme, to help you balance your work, family, and personal life. Access to physiotherapy. We are committed to investing in our people and their talent. We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference. Start date: July 2026 Closing Date: Tuesday 16 June 2026 Candidates informed of outcome of application: Wednesday 17 June 2026 I nterview Date: Friday 19 June and Monday 22 June 2026 Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age. Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people. Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education. The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Service Transition Coordinator, hybrid (2 days per week on site). Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background. We're looking for a Project Coordinator/Service Transition Analyst to act as the bridge between change and stable operations - ensuring new and changed services land cleanly into BAU, fully supportable from day one. You'll work across delivery, engineering and operations to challenge, shape and validate designs before go-live - making sure nothing is missed and nothing breaks downstream. What you'll be doing: Interrogate changes to business systems - ensuring operational readiness and alignment to IT policy Identify impacts across systems, processes and support models (closing gaps before they become issues) Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability) Support and coordinate design and estimation sessions across Technology Operations Drive clean onboarding into BAU with the right documentation, ownership and support structures in place What we're after: Experience sitting between delivery and operations (service transition / onboarding / service design) Strong analytical mindset - able to spot gaps, challenge assumptions and assess impact quickly Confident engaging with technical and non-technical stakeholders Structured, organised, and comfortable coordinating multiple inputs This is well suited to someone with a solid grounding in service transition or operations who wants to step further into a critical, high-visibility function. Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Job Title: Senior Delphi Developer Location: Fully Remote Salary: £55k-£60k Job Description This Senior Application Developer role sits within the Application Support function and provides operational ownership, support, and technical stewardship for a critical CRM, audit, and invoicing system supporting EMEA business operations. You will act as the technical owner and subject matter expert for a predominantly Delphi-based platform, ensuring its ongoing stability, performance, and resilience. This is a hands-on technical leadership position that combines deep Delphi and Object Pascal expertise with strong skills in SQL Server and Azure SQL, and exposure to .NET technologies. You will work closely with DevOps, infrastructure, cloud, and business stakeholders to maintain high service reliability while driving continuous improvements in maintainability, security, and long-term sustainability. Responsibilities Act as the technical owner of the KVS/KVSIFS platform within the Run organisation, taking primary responsibility for the Delphi and Object Pascal codebase. Ensure high availability, stability, and resilience of the application in a business-critical production environment. Own incident and problem management, including leading root cause analysis and implementing corrective and preventative actions. Provide 2nd and 3rd line support for complex application issues, ensuring timely resolution and clear communication with stakeholders. Drive continuous improvements in service reliability, incident resolution times, and overall platform performance. Maintain and support the existing Windows-based desktop application, including resolving defects, delivering minor enhancements, and managing technical debt. Support and maintain the codebase and associated third-party components, ensuring compatibility and stability. Manage application releases, patches, and controlled deployments, ensuring changes are implemented safely and in line with operational standards. Support and optimise the Azure SQL database, including stored procedures, data integrity, and performance tuning. Work with infrastructure and cloud teams to diagnose performance issues, resolve latency and throughput challenges, and support high-volume transactional processing. Collaborate with infrastructure, cloud, and DevOps teams to improve scalability, resilience, and observability of the platform. Support the transition to more modern hosting patterns where appropriate, ensuring the application remains performant and stable during architectural or deployment model changes. Deploy and configure websites and web applications using Microsoft IIS, including managing application pools, bindings, and site configurations. Troubleshoot application and server-level issues in IIS, such as HTTP errors and application pool failures, and support secure configurations including SSL certificates and authentication methods. Support and monitor all application integrations, including REST APIs, external audit and certification platforms, and invoicing and payment systems. Troubleshoot and resolve data synchronisation issues and integration failures that impact business operations. Ensure the platform operates within defined security and network controls, validating secure data access and API-based external communications. Support the platform's technical and security posture, contributing to audit, compliance, and assurance activities. Maintain comprehensive and up-to-date documentation, including architecture diagrams, support runbooks, known errors, and recovery procedures. Reduce key-person dependency by ensuring knowledge is documented, shared, and accessible across teams. Act as a trusted technical partner to business stakeholders, IT Operations, and cloud and infrastructure teams. Provide clear communication on incidents, risks, technical limitations, and platform sustainability, translating technical concepts into clear business language. Operate effectively within a complex and Legacy environment while aligning with modern engineering and operational practices. Essential Skills Strong, hands-on experience with Delphi and Object Pascal in enterprise or business-critical applications. Proven experience supporting and maintaining Legacy or long-lived codebases, particularly VCL-based applications. Strong SQL Server and Azure SQL capability, including performance tuning, troubleshooting, and support for high-volume transactional workloads. experience supporting and developing web applications and API endpoints, including REST APIs. experience operating applications in production environments with high availability and reliability requirements. Solid understanding of incident, problem, and change management within a Run/Operate model. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex issues across application, database, and integration layers. Self-motivated and proactive approach, with the ability to work independently with minimal supervision while driving continuous improvement. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders and explain technical concepts in clear business language. Ability to operate effectively in complex and Legacy environments, balancing stability with modernisation. Strong organisational and prioritisation skills, with the ability to manage competing demands and deliver within deadlines. Resilient and pragmatic approach to technology challenges. 5+ years of hands-on experience with Delphi and Object Pascal. Strong experience with SQL Server and Azure SQL in production environments. Demonstrable experience as both a developer and administrator of a Delphi-based codebase environment. Proven experience supporting business-critical applications in production. experience maintaining VCL-based applications. experience delivering solutions using Agile methodologies, working alongside Product Owners and Business Analysts. experience managing application releases, user communications, and training for a commercial user base. Additional Skills & Qualifications experience keeping software versions up to date and ensuring applications remain within vendor support windows. experience with .NET technologies, including .NET Core and C# MVC, or a strong interest in developing skills in modern .NET technologies. experience working closely with DevOps and platform teams to evolve delivery and hosting practices. Hands-on experience with Microsoft IIS, including deploying and configuring websites and web applications, managing application pools and bindings, and troubleshooting application and server-level issues. Familiarity with secure configurations in IIS, including SSL certificate management and authentication methods. experience supporting integrations with external audit and certification platforms, invoicing systems, and payment systems. Familiarity with Azure-based hosting environments and modern hosting patterns. experience participating in or supporting audit, compliance, and assurance activities. Comfort working as a subject matter expert and self-starter in a role with significant autonomy and ownership. Location Birmingham, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Salesforce Financial Services Cloud Developer Permanent Up to 95,000 plus bonus & benefits London/Hybrid We're looking for a talented Salesforce Financial Services Cloud Developer to join a major Salesforce transformation programme, helping to re-platform the entire client lifecycle onto Salesforce Financial Services Cloud. UK Passport Holders/ILR only. This is an exciting opportunity to play a key role in building and evolving a strategic Salesforce platform that will underpin critical business processes across a leading enterprise organisation. Working within a collaborative Agile product team, you'll help deliver scalable, secure and high-performing Salesforce solutions while contributing to the transition from consultancy-led delivery to long-term in-house platform ownership. Day to Day Duties Designing, developing and enhancing Salesforce solutions using a combination of declarative configuration and custom development. Building modern Salesforce applications using Lightning Web Components (LWC), Flows and Apex technologies. Implementing and supporting core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans and compliant data-sharing models. Developing integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborating closely with Product Owners, Business Analysts, Architects and Developers to translate business requirements into robust technical solutions. Supporting deployment and release activities through Copado, ensuring quality, traceability and CI/CD best practices. Troubleshooting production issues and contributing to platform stability, performance and continuous improvement initiatives. Participating in Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives. Ensuring all solutions meet security, regulatory and governance requirements. Contributing to technical documentation, knowledge sharing and the ongoing development of Salesforce best practices. Essential Skills & Experience Proven experience developing and delivering solutions on the Salesforce platform. Strong hands-on experience with: Lightning Web Components (LWC) Salesforce Flows SOQL/SOSL Salesforce security and sharing models Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem-solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable Experience Financial Services, Wealth Management or other highly regulated industry experience. OmniStudio experience including FlexCards, OmniScripts and Integration Procedures. Knowledge of Salesforce Data Cloud (Data 360). Experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Previous experience supporting Salesforce platforms in a post-implementation environment. Salesforce Financial Services Cloud Accredited Professional certification. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Salesforce Financial Services Cloud Developer | Permanent | Up to £95,000 plus bonus & benefits| London/Hybrid We're looking for a talented Salesforce Financial Services Cloud Developer to join a major Salesforce transformation programme, helping to re-platform the entire client life cycle onto Salesforce Financial Services Cloud. UK Passport Holders/ILR only. This is an exciting opportunity to play a key role in building and evolving a strategic Salesforce platform that will underpin critical business processes across a leading enterprise organisation. Working within a collaborative Agile product team, you'll help deliver scalable, secure and high-performing Salesforce solutions while contributing to the transition from consultancy-led delivery to long-term in-house platform ownership. Day to Day Duties Designing, developing and enhancing Salesforce solutions using a combination of declarative configuration and custom development. Building modern Salesforce applications using Lightning Web Components (LWC), Flows and Apex technologies. Implementing and supporting core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans and compliant data-sharing models. Developing integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborating closely with Product Owners, Business Analysts, Architects and Developers to translate business requirements into robust technical solutions. Supporting deployment and release activities through Copado, ensuring quality, traceability and CI/CD best practices. Troubleshooting production issues and contributing to platform stability, performance and continuous improvement initiatives. Participating in Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives. Ensuring all solutions meet security, regulatory and governance requirements. Contributing to technical documentation, knowledge sharing and the ongoing development of Salesforce best practices. Essential Skills & Experience Proven experience developing and delivering solutions on the Salesforce platform. Strong hands-on experience with: Lightning Web Components (LWC) Salesforce Flows SOQL/SOSL Salesforce security and sharing models Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem-solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable Experience Financial Services, Wealth Management or other highly regulated industry experience. OmniStudio experience including FlexCards, OmniScripts and Integration Procedures. Knowledge of Salesforce Data Cloud (Data 360). Experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Previous experience supporting Salesforce platforms in a post-implementation environment. Salesforce Financial Services Cloud Accredited Professional certification. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

The Brent Centre is a long established London charity providing specialist psychoanalytic understanding, treatment of and research into Adolescent Mental Health. With a strong clinical heritage and a deep commitment to addressing social and economic inequality, the Centre supports young people experiencing complex and enduring mental health challenges. We are now seeking a new Chair of the Board of Trustees to lead the organisation through its next phase of development, as the current Chair comes to the end of their term. This role is unremunerated, with travel expenses paid Time commitment: Up to 2 days per month remote/ hybrid (with quarterly Trustee meetings and ad hoc meetings in person) Location: London (NW6) About The Brent Centre for Young People Founded in 1967 by a group of pioneering, internationally renowned psychoanalysts, the Brent Centre for Young People was established with a clear purpose: to transform mental health support for adolescents during the critical transition to adulthood, and to tackle the significant health inequalities that exclude many vulnerable young people from accessing the help they need. We achieve this by providing age-specific, timely and effective psychoanalytic psychotherapies and practical support to at-risk young people struggling with serious mental health issues like anxiety, depression, self-harm, suicidal thoughts, and disordered eating. We have developed a clinical model that puts adolescent needs and development at its core. Our unique approach maximises engagement and achieves deep-rooted and long-lasting change. With nearly six decades of experience, we have evidenced that this model works. The role The Chair will provide strategic leadership to the Board of Trustees, ensuring that the organisation is well governed, financially sustainable and delivering its mission with integrity and impact. Working closely with the Chief Executive, the Chair will help shape and steward the Centre's long term vision, strengthen Board effectiveness, and support the organisation to respond confidently to a changing mental health landscape. This is a governance leadership role that also carries an important external dimension. The Chair will act as an ambassador for the Brent Centre, helping to raise its profile, build relationships and champion the value of psychoanalytic approaches to improving young people's mental health. About you We are seeking an inspiring and committed individual with the time and capacity to engage fully in this role. The successful candidate will bring: Significant senior leadership experience in a business, charitable, healthcare or public sector setting Demonstrable Board level experience, with a strong understanding of governance and trustee responsibilities Financial acumen and experience overseeing organisational sustainability and risk Strategic insight and the ability to support and challenge executive leadership constructively Credibility and confidence to act as an ambassador and external advocate A strong commitment to safeguarding, equality, diversity, inclusion and wellbeing Experience of the mental health sector, or familiarity with psychoanalytic approaches, would be welcome but is not essential. We value curiosity, sound judgement and strong alignment with the Centre's mission and values. How to Apply To express your interest in the role, please contact: or At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. Recruitment Timetable Deadline for applications: 21 st June (midnight) Interviews with Prospectus: Online 29 th & 30 th June Interviews with Brent Centre for Young People, online 7 th / 8 th July (evening) Second stage Interviews with Brent Centre for Young People, in person: Monday 13 th & Wednesday 15 th July (evening)

Summary What's it all about As a Rents Data Assurance Analyst, you will play a critical hands-on role in ensuring the integrity of rents-related financial data. This includes reconciling transactions between NEC (housing management system) and D365 (financial ledger system), validating the accuracy of arrears, bad debt provisioning and related balance sheet entries. You will work closely with Finance and Housing Systems teams to investigate discrepancies, resolve historic mismatches and support accurate financial reporting. How you'll make a difference You will strengthen confidence in financial reporting by ensuring that rents, arrears and related transactions are accurately reflected in the general ledger . Your work will directly support audit readiness and the successful transition to D365, helping to clear legacy issues and establish robust reconciliation practices How you'll do it Reconcile rents, arrears, bad debt provisioning, and related creditor/debtor balances primarily in D365. Investigate and resolve discrepancies between NEC and the general ledger, including historic mismatches .Validate the accuracy of P&L and balance sheet entries related to housing income. Collaborate with Finance and Housing Systems teams to understand data flows and root causes of variances. Produce clear documentation and reporting on reconciliation outcomes and risks. Support the Finance team in ensuring data integrity post-D365 go-live. Maintain accurate data, managing large complex data sets on excel and in-house systems We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . We support flexible working arrangements that foster collaboration , combined with the power of in-person interactions . Our optimal balance of three days a week in the office or with customers ensures we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes . Some roles lend themselves to flexible options more than others and we are open to discussing agile working opportunities during the hiring process. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic , and talented individuals who can add value to our thriving organisation . You love clarity of the regulatory landscape and want to achieve gold standards in good practice. You want to shape the future of our organisation and to ensure the safety of residents and colleagues through excellent compliance with regulations and legislation. You're a natural leader with the ability to build excellent relationships across the organisation and with external partners . Essential CCAB-qualified or part-qualified accountant (or equivalent experience) with strong technical accounting knowledge. Proven experience in financial reconciliations and data assurance within complex organisations. Strong Excel skills; experience with D365 essential, NEC familiarity desirable. Ability to analyse large data sets, identify anomalies, and propose practical solutions. Excellent communication skills to work collaboratively with Finance and Housing teams. Strong attention to detail and ability to work independently to tight deadlines. Uphold ethical principles including integrity, objectivity, professional competence, confidentiality, and professional behaviour What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.

Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst will include: Oversee call lines and online chat activity to ensure efficient handling throughout the day Adjust staffing and agent codes in real time to maintain service levels and operational flow Monitor and respond to the real-time inbox, ensuring timely action and communication Create and maintain weekly schedules to ensure adequate coverage across all channels Produce contact volume reports and analyse performance trends to support decision-making Use data to identify patterns and recommend adjustments to improve efficiency and customer experience Work closely with team leaders and operational managers to align resource planning with business needs Maintain confidentiality and demonstrates integrity in all tasks Qualifications and skills required for the Workflow & Real-Time Analyst position: You will thrive in a fast-paced, dynamic environment Competent in taking ownership of own responsibilities Ability to manage multiple priorities without compromising quality Strong team player with excellent communication skills Comfortable working with data to draw insights and support operational decisions Skilled in using Excel to automate tasks, analyse data, and build reports Experience with Calabrio is highly desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Workflow & Real-Time Analyst or require further information, please contact: Jacquie Linton (phone number removed) (url removed)

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to make an impact in a dynamic environment? Our client, a leading organization in the utilities sector, is seeking a motivated Workforce Planning Analyst for a 6-month temporary contract. Join a forward-thinking team at the forefront of the energy transition, where your expertise will help shape the future of energy! Role: Workforce Planning Analyst Duration: 6 Months Location: Warwick or London (Hybrid) Rate: 550 per day (umbrella) About the Role: As a Workforce Planning Analyst, you will be a crucial member of the Global Strategic Workforce Planning Team. Your work will ensure that the organization has the best talent in the right place at the right time. This is an exciting chance to collaborate across various business units and engage in high-level discussions with key stakeholders. What You'll Be Doing: Conduct hands-on reporting and presentations to support business unit workforce planners during monthly and quarterly reviews. Inform strategic investments in recruitment, training, and talent development to align with future needs. Assist business planners and HR partners in executing short-term workforce plans. Build strong relationships with stakeholders to foster trust and guide cultural shifts toward operationally embedded planning. Elevate discussions on systemic challenges and explore innovative solutions in people planning. Contribute to Workforce Development initiatives to broaden the candidate pool. Support change management efforts with the new Strategic Workforce Planning tool, 'Orgvue'. Coach and facilitate workforce planning stakeholders in taking ownership of the process. About You: We're looking for someone who is: Experienced in Workforce Planning, People Analytics, or related fields. Proficient in Excel and skilled in PowerPoint to present data effectively. A strong communicator, able to simplify analytics for non-technical stakeholders. Analytical with a holistic approach to problem-solving. Adept at storytelling through data, driving actionable insights. Knowledgeable about HR practices, talent management, and labour market trends. Detail-oriented with a commitment to accuracy, especially in a fast-paced environment. A relationship builder who thrives in a collaborative team setting. Passionate about working for an organization that values integrity, innovation, and collaboration. Why Join Us? At our client's organization, you will be part of a team that touches the lives of millions. You'll contribute to shaping a sustainable future while being supported in your professional development. Ready to Make a Difference? If you are enthusiastic about Workforce Planning and want to play a key role in a transformative industry, we want to hear from you! Apply today and join us in creating a brighter energy future! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35