Deputy Administration Manager Location: Perth Job Type: Permanent, Full Time Salary: 42,000 - 48,000 Are you an experienced pensions professional ready to step into a leadership role? We're partnering with a leading professional pensions services organisation to recruit a Deputy Administration Manager to join their growing team in Perth. This is an excellent opportunity to take the next step in your career, combining technical expertise with people management in a highly collaborative and client-focused environment. The Role As Deputy Administration Manager, you will support the delivery of high-quality pension administration services across a portfolio of schemes. You'll play a key role in overseeing workloads, ensuring regulatory compliance, and developing team capability while maintaining strong client relationships. Key Responsibilities Oversee delivery of annual and ad-hoc pension scheme projects (e.g. renewals, benefit statements, pension increases) Monitor team performance, SLAs, and accuracy, taking action to ensure targets are achieved Review work produced by less experienced team members to maintain quality standards Support appraisals, mentoring, and regular performance check-ins Manage workflow and day-to-day team activity to ensure efficient service delivery Build and maintain strong client relationships, ensuring a high standard of service Prepare and review administration billing Maintain accurate internal systems, reporting, and compliance logs Deputise for the Administration Manager where required About You Essential: Strong experience in pensions administration, particularly Defined Benefit (DB) schemes Solid knowledge of pensions legislation and regulatory requirements Experience supervising or managing team workflows and performance Excellent communication and client relationship skills Strong IT skills (Microsoft Office suite) Good numerical and analytical ability Desirable: Experience within a third-party pensions administration environment Exposure to client presentations or trustee meetings Commercial awareness and business understanding Qualifications: GCSE Maths & English (or equivalent) at Grade B/6 or above Progress towards a professional pensions qualification (e.g. CPC, QPA, APMI) is advantageous What's in It for You? Competitive salary with annual discretionary bonus 25 days holiday with buy/sell flexibility Generous pension contribution and life assurance Private healthcare options and wellbeing support (including digital GP) Flexible benefits platform and retail discounts Paid volunteering days Clear progression and professional development opportunities If you're looking to progress your career within a forward-thinking and supportive environment, we'd love to hear from you. For a confidential discussion, please contact: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 21, 2026
Full time
Deputy Administration Manager Location: Perth Job Type: Permanent, Full Time Salary: 42,000 - 48,000 Are you an experienced pensions professional ready to step into a leadership role? We're partnering with a leading professional pensions services organisation to recruit a Deputy Administration Manager to join their growing team in Perth. This is an excellent opportunity to take the next step in your career, combining technical expertise with people management in a highly collaborative and client-focused environment. The Role As Deputy Administration Manager, you will support the delivery of high-quality pension administration services across a portfolio of schemes. You'll play a key role in overseeing workloads, ensuring regulatory compliance, and developing team capability while maintaining strong client relationships. Key Responsibilities Oversee delivery of annual and ad-hoc pension scheme projects (e.g. renewals, benefit statements, pension increases) Monitor team performance, SLAs, and accuracy, taking action to ensure targets are achieved Review work produced by less experienced team members to maintain quality standards Support appraisals, mentoring, and regular performance check-ins Manage workflow and day-to-day team activity to ensure efficient service delivery Build and maintain strong client relationships, ensuring a high standard of service Prepare and review administration billing Maintain accurate internal systems, reporting, and compliance logs Deputise for the Administration Manager where required About You Essential: Strong experience in pensions administration, particularly Defined Benefit (DB) schemes Solid knowledge of pensions legislation and regulatory requirements Experience supervising or managing team workflows and performance Excellent communication and client relationship skills Strong IT skills (Microsoft Office suite) Good numerical and analytical ability Desirable: Experience within a third-party pensions administration environment Exposure to client presentations or trustee meetings Commercial awareness and business understanding Qualifications: GCSE Maths & English (or equivalent) at Grade B/6 or above Progress towards a professional pensions qualification (e.g. CPC, QPA, APMI) is advantageous What's in It for You? Competitive salary with annual discretionary bonus 25 days holiday with buy/sell flexibility Generous pension contribution and life assurance Private healthcare options and wellbeing support (including digital GP) Flexible benefits platform and retail discounts Paid volunteering days Clear progression and professional development opportunities If you're looking to progress your career within a forward-thinking and supportive environment, we'd love to hear from you. For a confidential discussion, please contact: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Are you a Pensions expert with significant experience in occupational pension scheme administration? Do you have strong knowledge of DB and/or DC schemes? Do you have a background in managing or supervising a pensions administration team? Then this exciting role within a major UK organisation has your name written all over it! Managing the full lifecycle of pension scheme administration (CDC, Superf click apply for full job details
Jun 20, 2026
Full time
Are you a Pensions expert with significant experience in occupational pension scheme administration? Do you have strong knowledge of DB and/or DC schemes? Do you have a background in managing or supervising a pensions administration team? Then this exciting role within a major UK organisation has your name written all over it! Managing the full lifecycle of pension scheme administration (CDC, Superf click apply for full job details
This partnership of consulting actuaries and administrators' is looking for a Senior Pensions Administrator to join their recently expanding team. The purpose of the role is to provide a full pension administration service to clients and customers in an accurate, efficient and timely manner. Ideally they are looking for candidates who have previous experience of administering of Final Salary (DB) Occupational Pension schemes. To be successful for this role you will need to provide full administrative support for a number of different pension schemes. You will be involved in all aspects of administration including calculating and processing members' benefits, answering pension queries, liaising with client contacts, checking the work of colleagues within the team when required and providing support for the administration manager. This opportunity will provide you with the ability to learn within a highly skilled team and they offer full training on the pensions schemes that they administer plus excellent career development opportunities. In some circumstances, they are also able to offer flexible working hours. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software & Systems & Pensions Payroll / Accounts.
Jun 20, 2026
Full time
This partnership of consulting actuaries and administrators' is looking for a Senior Pensions Administrator to join their recently expanding team. The purpose of the role is to provide a full pension administration service to clients and customers in an accurate, efficient and timely manner. Ideally they are looking for candidates who have previous experience of administering of Final Salary (DB) Occupational Pension schemes. To be successful for this role you will need to provide full administrative support for a number of different pension schemes. You will be involved in all aspects of administration including calculating and processing members' benefits, answering pension queries, liaising with client contacts, checking the work of colleagues within the team when required and providing support for the administration manager. This opportunity will provide you with the ability to learn within a highly skilled team and they offer full training on the pensions schemes that they administer plus excellent career development opportunities. In some circumstances, they are also able to offer flexible working hours. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software & Systems & Pensions Payroll / Accounts.
Payroller required to work in Birmingham town centre with a hybrid working arrangement (3 days in the office and 2 at home) Purpose of the Role We are seeking an experienced Payroll & Pensions Specialist to join a team on a six-month fixed-term contract. The successful candidate will be responsible for delivering accurate and timely payroll processing while ensuring compliance with pension legislation, company policies, and statutory requirements. This role requires strong technical payroll knowledge, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Payroll Administration Process monthly payroll accurately and within agreed deadlines. Maintain employee payroll records, including starters, leavers, contractual changes, and statutory payments. Calculate and process salary adjustments, overtime, bonuses, deductions, and benefits. Ensure compliance with HMRC regulations and payroll legislation. Reconcile payroll reports and resolve discrepancies promptly. Manage payroll queries from employees, managers, and external stakeholders. Prepare payroll journals and support finance reconciliation activities. Pension Administration Administer workplace pension schemes in line with auto-enrolment legislation. Process pension enrolments, opt-ins, opt-outs, and contribution changes. Reconcile pension contributions and ensure accurate submissions to pension providers. Support pension audits and compliance reporting requirements. Act as a point of contact for employee pension-related queries. Maintain accurate pension records and documentation. Compliance & Reporting Ensure payroll and pension processes comply with relevant legislation and internal controls. Produce regular payroll and pension reports for management and finance teams. Support year-end payroll activities, including P60s and other statutory reporting requirements. Assist with internal and external audits as required. Identify opportunities to improve payroll and pension processes and controls. Skills & Experience Essential Proven experience in end-to-end payroll processing. Strong knowledge of UK payroll legislation, HMRC requirements, and statutory payments. Experience administering workplace pension schemes and auto-enrolment obligations. Strong numerical and analytical skills. Excellent attention to detail and accuracy. Proficiency in payroll systems and Microsoft Excel. Ability to manage confidential information with discretion. Strong communication and stakeholder management skills. Desirable CIPP qualification or equivalent payroll certification. Experience with insert payroll system e.g., Workday, ADP, Oracle, SAP, iTrent . Experience working in a medium to large organisation. Knowledge of salary sacrifice arrangements and employee benefits administration. Personal Attributes Highly organised with strong time management skills. Proactive and solution-focused approach. Ability to work independently and as part of a team. Strong customer service orientation. Adaptable and able to work effectively under pressure. Key Performance Indicators Payroll accuracy and timeliness. Compliance with payroll and pension legislation. Resolution of payroll and pension queries within agreed service levels. Successful completion of payroll reconciliations and reporting requirements. Positive stakeholder and employee feedback.
Jun 20, 2026
Contractor
Payroller required to work in Birmingham town centre with a hybrid working arrangement (3 days in the office and 2 at home) Purpose of the Role We are seeking an experienced Payroll & Pensions Specialist to join a team on a six-month fixed-term contract. The successful candidate will be responsible for delivering accurate and timely payroll processing while ensuring compliance with pension legislation, company policies, and statutory requirements. This role requires strong technical payroll knowledge, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Payroll Administration Process monthly payroll accurately and within agreed deadlines. Maintain employee payroll records, including starters, leavers, contractual changes, and statutory payments. Calculate and process salary adjustments, overtime, bonuses, deductions, and benefits. Ensure compliance with HMRC regulations and payroll legislation. Reconcile payroll reports and resolve discrepancies promptly. Manage payroll queries from employees, managers, and external stakeholders. Prepare payroll journals and support finance reconciliation activities. Pension Administration Administer workplace pension schemes in line with auto-enrolment legislation. Process pension enrolments, opt-ins, opt-outs, and contribution changes. Reconcile pension contributions and ensure accurate submissions to pension providers. Support pension audits and compliance reporting requirements. Act as a point of contact for employee pension-related queries. Maintain accurate pension records and documentation. Compliance & Reporting Ensure payroll and pension processes comply with relevant legislation and internal controls. Produce regular payroll and pension reports for management and finance teams. Support year-end payroll activities, including P60s and other statutory reporting requirements. Assist with internal and external audits as required. Identify opportunities to improve payroll and pension processes and controls. Skills & Experience Essential Proven experience in end-to-end payroll processing. Strong knowledge of UK payroll legislation, HMRC requirements, and statutory payments. Experience administering workplace pension schemes and auto-enrolment obligations. Strong numerical and analytical skills. Excellent attention to detail and accuracy. Proficiency in payroll systems and Microsoft Excel. Ability to manage confidential information with discretion. Strong communication and stakeholder management skills. Desirable CIPP qualification or equivalent payroll certification. Experience with insert payroll system e.g., Workday, ADP, Oracle, SAP, iTrent . Experience working in a medium to large organisation. Knowledge of salary sacrifice arrangements and employee benefits administration. Personal Attributes Highly organised with strong time management skills. Proactive and solution-focused approach. Ability to work independently and as part of a team. Strong customer service orientation. Adaptable and able to work effectively under pressure. Key Performance Indicators Payroll accuracy and timeliness. Compliance with payroll and pension legislation. Resolution of payroll and pension queries within agreed service levels. Successful completion of payroll reconciliations and reporting requirements. Positive stakeholder and employee feedback.
Compliance Consultant Red Recruitment is looking to recruit experienced compliance consultant with previous pensions and investments experience and a good awareness of the UK regulatory environment. The salary is up to 52000 per annum and the successful candidate must have previous compliance experience. Benefits and Package for a Compliance Consultant: Salary: Competitive Hours: Full-time Contract Type: Permanent Location: Liverpool Generous Holiday Allowance Key Responsibilities of a Compliance Consultant: Complete scheduled monitoring reviews in a timely manner. Identify and investigate issues and/or trends which may adversely affect the businesses' ability to comply with applicable legislation and/or regulations. Produce compliance monitoring review reports for Senior Management. Follow-up activities to ensure effective remediation of issues identified from the monitoring reviews and take responsibility for the delivery of agreed corrective actions and resolution of issues where appropriate. Maintain a close working relationship with other departments, particularly the Advised Sales Force, Guidance team, Legal, Investment Operations, Pensions Administration, Operations Control and HR teams. Manage the internal Complaints and Breaches mailbox ensuring all notifications are logged accordingly and escalated and dealt with in a timely manner. Log and track all firm breaches, ensuring that each breach is documented accurately, escalated, and investigated in line with company procedures. Perform thorough investigations into breaches, identifying the causes and potential impact on the business. Work closely with relevant teams to implement corrective actions and prevent similar breaches from occurring in the future. Ensure appropriate compensation is calculated and applied where the issue has caused a monetary loss to an individual Assist the Compliance Manager in creating a supportive culture based on continuous improvement & implementing Compliance throughout the business. Ensure all regulatory requirements are adhered to in the course of carrying out daily activities. Investigate and finalise complaints appropriately and in accordance with FCA DISP regulations. Conduct effective root cause analysis and identify root cause corrective action Identify trends, look at root cause of issues and ensure recommendations in place to improve business processes. Make recommendations to improve processes to the business and ensure implementation. Co-ordinate FCA Reporting, including: liaising with the business to provide information on what is required for FCA reporting and timely reminders to ensure all filing is completed within regulator timeframes. Collate all relevant compliance regulatory information and upload to My FCA in preparation for the Compliance Manager's assessment. Maintain the internal Certificated Function register accurately to ensure governance, oversight, and MI reporting. Ensure all certificated regime employees have a valid Statement of Professional Standing (SPS). Produce regulated references as required. Produce MI for the monthly compliance board report. Keep up to date on changing industry legislation that impacts the business. Complete Ad-hoc project work as required to meet business needs. Be passionate about and demonstrate behaviours in line with the Company's ethos, vision and key principles. Key Skills and Experience of a Compliance Consultant: Experience in the Financial Service industry ideally with a pension and/or investment focus Ability to understand and navigate the FCA handbook Excellent communication skills at all levels, both verbal and written, including the ability to be discreet and confidential Proficient in the use of MS Office and Intelligent Office Able to work to deadlines with proven time management skills Strong organisational and problem-solving skills, and ability to adopt a logical approach Thorough approach to work, with excellent attention to detail Approachable and self-motivated Embraces change with a positive and flexible attitude Ability to articulate solutions both internally and externally If you are interested in this position as a Compliance Consultant and have the relevant experience required, please apply now! Red Recruitment (Agency)
Jun 20, 2026
Full time
Compliance Consultant Red Recruitment is looking to recruit experienced compliance consultant with previous pensions and investments experience and a good awareness of the UK regulatory environment. The salary is up to 52000 per annum and the successful candidate must have previous compliance experience. Benefits and Package for a Compliance Consultant: Salary: Competitive Hours: Full-time Contract Type: Permanent Location: Liverpool Generous Holiday Allowance Key Responsibilities of a Compliance Consultant: Complete scheduled monitoring reviews in a timely manner. Identify and investigate issues and/or trends which may adversely affect the businesses' ability to comply with applicable legislation and/or regulations. Produce compliance monitoring review reports for Senior Management. Follow-up activities to ensure effective remediation of issues identified from the monitoring reviews and take responsibility for the delivery of agreed corrective actions and resolution of issues where appropriate. Maintain a close working relationship with other departments, particularly the Advised Sales Force, Guidance team, Legal, Investment Operations, Pensions Administration, Operations Control and HR teams. Manage the internal Complaints and Breaches mailbox ensuring all notifications are logged accordingly and escalated and dealt with in a timely manner. Log and track all firm breaches, ensuring that each breach is documented accurately, escalated, and investigated in line with company procedures. Perform thorough investigations into breaches, identifying the causes and potential impact on the business. Work closely with relevant teams to implement corrective actions and prevent similar breaches from occurring in the future. Ensure appropriate compensation is calculated and applied where the issue has caused a monetary loss to an individual Assist the Compliance Manager in creating a supportive culture based on continuous improvement & implementing Compliance throughout the business. Ensure all regulatory requirements are adhered to in the course of carrying out daily activities. Investigate and finalise complaints appropriately and in accordance with FCA DISP regulations. Conduct effective root cause analysis and identify root cause corrective action Identify trends, look at root cause of issues and ensure recommendations in place to improve business processes. Make recommendations to improve processes to the business and ensure implementation. Co-ordinate FCA Reporting, including: liaising with the business to provide information on what is required for FCA reporting and timely reminders to ensure all filing is completed within regulator timeframes. Collate all relevant compliance regulatory information and upload to My FCA in preparation for the Compliance Manager's assessment. Maintain the internal Certificated Function register accurately to ensure governance, oversight, and MI reporting. Ensure all certificated regime employees have a valid Statement of Professional Standing (SPS). Produce regulated references as required. Produce MI for the monthly compliance board report. Keep up to date on changing industry legislation that impacts the business. Complete Ad-hoc project work as required to meet business needs. Be passionate about and demonstrate behaviours in line with the Company's ethos, vision and key principles. Key Skills and Experience of a Compliance Consultant: Experience in the Financial Service industry ideally with a pension and/or investment focus Ability to understand and navigate the FCA handbook Excellent communication skills at all levels, both verbal and written, including the ability to be discreet and confidential Proficient in the use of MS Office and Intelligent Office Able to work to deadlines with proven time management skills Strong organisational and problem-solving skills, and ability to adopt a logical approach Thorough approach to work, with excellent attention to detail Approachable and self-motivated Embraces change with a positive and flexible attitude Ability to articulate solutions both internally and externally If you are interested in this position as a Compliance Consultant and have the relevant experience required, please apply now! Red Recruitment (Agency)
South Yorkshire Fire & Rescue
Brinsworth, Yorkshire
South Yorkshire Fire & Rescue (SYFR) are seeking two motivated and reliable PPE & Equipment Logistics Operatives to join our newly formed dedicated PPE & Equipment Logistics Support function within the Technical Services Team. PPE & Operational Equipment Logistics Operative Location: Eastwood, Rotherham, S65 1LZ + South Yorkshire Travel Hours: Full Time, 37 hours per week (Flexi Time) Contract: Fixed Term, 3 Years Salary: £25,949 (Grade 2) To increase subject to national pay award negotiations for 2026. South Yorkshire Fire and Rescue are in the process of implementing a PPE & Asset management system across all stations, training locations and workshops; with these roles supporting both initial roll out and ongoing business as usual. To be considered for this role you should have previous experience of Working within a logistics, stores or warehouse environment Use of Stock control systems and inventory management Handling and distributing PPE & equipment in a timely and accurate manner Working within a health and safety regulated environment You must possess Full UK Driving License Good organisational and time management skills Attention to detail and accuracy Ability to work as part of a team and independently IT skills (use of stock systems, email, data entry) The key duties will include Receiving, inspecting, storing and delivering PPE and operational equipment Tagging and re tagging where required various items of PPE and Operational Equipment Maintaining and updating accurate electronic records and inventory levels Preparing and distributing equipment to stations and departments Ensuring PPE compliance checks, cleaning coordination and repairs Supporting audits and stock takes Maintaining a safe, clean and organised work environment The role will include extensive daily travel within the service area and occasional visits to suppliers as required. Closing date for applications is 23:59 hours on Sunday 28 June 2026. Interviews will be held Friday 10 July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. South Yorkshire Fire & Rescue are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. No agencies please.
Jun 19, 2026
Contractor
South Yorkshire Fire & Rescue (SYFR) are seeking two motivated and reliable PPE & Equipment Logistics Operatives to join our newly formed dedicated PPE & Equipment Logistics Support function within the Technical Services Team. PPE & Operational Equipment Logistics Operative Location: Eastwood, Rotherham, S65 1LZ + South Yorkshire Travel Hours: Full Time, 37 hours per week (Flexi Time) Contract: Fixed Term, 3 Years Salary: £25,949 (Grade 2) To increase subject to national pay award negotiations for 2026. South Yorkshire Fire and Rescue are in the process of implementing a PPE & Asset management system across all stations, training locations and workshops; with these roles supporting both initial roll out and ongoing business as usual. To be considered for this role you should have previous experience of Working within a logistics, stores or warehouse environment Use of Stock control systems and inventory management Handling and distributing PPE & equipment in a timely and accurate manner Working within a health and safety regulated environment You must possess Full UK Driving License Good organisational and time management skills Attention to detail and accuracy Ability to work as part of a team and independently IT skills (use of stock systems, email, data entry) The key duties will include Receiving, inspecting, storing and delivering PPE and operational equipment Tagging and re tagging where required various items of PPE and Operational Equipment Maintaining and updating accurate electronic records and inventory levels Preparing and distributing equipment to stations and departments Ensuring PPE compliance checks, cleaning coordination and repairs Supporting audits and stock takes Maintaining a safe, clean and organised work environment The role will include extensive daily travel within the service area and occasional visits to suppliers as required. Closing date for applications is 23:59 hours on Sunday 28 June 2026. Interviews will be held Friday 10 July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. South Yorkshire Fire & Rescue are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. No agencies please.
Engineering Technician (Fabrication and Welding) Hours; Full time (37 hours each week, all year-round) Duration; Permanent Salary; £25,456 a year + benefits Location; Rotherham College, Rotherham Closing date : 29/06/2026 About the Role Are you an experienced engineering professional with a passion for Fabrication and Welding? Do you want to use your expertise to shape the next generation of engineers while helping to build the best training facilities in South Yorkshire? At RNN Group, we are looking for a dedicated and proactive Engineering Technician to join our dynamic team. This is a varied, hands-on role where your ideas, knowledge, and experience will directly contribute to continuously improving our workshop processes and procedures. This key position offers a fantastic opportunity to play an active role in supporting both academic staff and students during practical workshop sessions. You will provide vital technical services to support the delivery of college programmes, ensuring our facilities are safe, efficient, and innovative. You won't just be maintaining the status quo; you will have the chance to help develop our Fabrication & Welding facilities further, collaborating with other technicians across different craft areas and contributing to exciting departmental projects. As our Fabrication & Welding Technician, your day-to-day responsibilities will include: Workshop Preparation: Safe preparation and setting out of equipment and materials for practical work, demonstrations, examinations, and assessments. Safety & Supervision: Providing safety cover during practical classes, ensuring workshops and equipment are entirely safe for use. Technical Assistance: Assisting in the construction of apparatus and preparation of materials as detailed by academic staff. Asset Management: Distributing tools and consumables to students, and operating an efficient system to monitor the return of equipment. Maintenance & Cleanliness: Carrying out routine maintenance on machinery and equipment. Ensuring workshops are clean, tidy, and safe, disposing of waste materials according to college policy. Stock & Ordering: Monitoring levels of tools, equipment, and consumables, ordering replacements as required, and maintaining accurate stock records. Security & Operations: Ensuring the security of workshops and equipment by locking doors and storage areas. Notifying the Curriculum Team Leader of any loss or damage. Team Collaboration: Attending and contributing to team meetings, providing First Aid (after appropriate training), and supporting other areas of the college when required. This is more than just a technician role-it is a chance to inspire, support, and make a tangible impact on the future of the engineering sector in our region. You will To be successful in this role, you will bring real-world knowledge into our educational environment. We are looking for candidates who possess: Industry Experience: Proven experience working within the fabrication and welding industry, bringing current practices and practical knowledge to our workshops. Qualifications: Hold a Level 2 or above professionally related qualification in Fabrication and Welding. You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). Team Player Mentality: An eagerness to be an active part of the Fabrication and Welding team and a drive to continuously develop our workshop environment. We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info When you join us, you become part of a collaborative and cross-functional educational team. Line Management: Your direct line manager will be the Curriculum Performance Lead for your specific area, ensuring you have clear guidance, regular feedback, and support for your professional development. Cross-Disciplinary Collaboration: Innovation happens when we work together. You may be required to participate in exciting projects with other technicians within the wider department across different craft areas. Tutor & Workshop Support: You will work hand-in-hand with academic staff, supporting tutors within practical workshops to deliver seamless, high-quality lessons. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 15.6% to 23.68%) Up to 41 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Jun 19, 2026
Full time
Engineering Technician (Fabrication and Welding) Hours; Full time (37 hours each week, all year-round) Duration; Permanent Salary; £25,456 a year + benefits Location; Rotherham College, Rotherham Closing date : 29/06/2026 About the Role Are you an experienced engineering professional with a passion for Fabrication and Welding? Do you want to use your expertise to shape the next generation of engineers while helping to build the best training facilities in South Yorkshire? At RNN Group, we are looking for a dedicated and proactive Engineering Technician to join our dynamic team. This is a varied, hands-on role where your ideas, knowledge, and experience will directly contribute to continuously improving our workshop processes and procedures. This key position offers a fantastic opportunity to play an active role in supporting both academic staff and students during practical workshop sessions. You will provide vital technical services to support the delivery of college programmes, ensuring our facilities are safe, efficient, and innovative. You won't just be maintaining the status quo; you will have the chance to help develop our Fabrication & Welding facilities further, collaborating with other technicians across different craft areas and contributing to exciting departmental projects. As our Fabrication & Welding Technician, your day-to-day responsibilities will include: Workshop Preparation: Safe preparation and setting out of equipment and materials for practical work, demonstrations, examinations, and assessments. Safety & Supervision: Providing safety cover during practical classes, ensuring workshops and equipment are entirely safe for use. Technical Assistance: Assisting in the construction of apparatus and preparation of materials as detailed by academic staff. Asset Management: Distributing tools and consumables to students, and operating an efficient system to monitor the return of equipment. Maintenance & Cleanliness: Carrying out routine maintenance on machinery and equipment. Ensuring workshops are clean, tidy, and safe, disposing of waste materials according to college policy. Stock & Ordering: Monitoring levels of tools, equipment, and consumables, ordering replacements as required, and maintaining accurate stock records. Security & Operations: Ensuring the security of workshops and equipment by locking doors and storage areas. Notifying the Curriculum Team Leader of any loss or damage. Team Collaboration: Attending and contributing to team meetings, providing First Aid (after appropriate training), and supporting other areas of the college when required. This is more than just a technician role-it is a chance to inspire, support, and make a tangible impact on the future of the engineering sector in our region. You will To be successful in this role, you will bring real-world knowledge into our educational environment. We are looking for candidates who possess: Industry Experience: Proven experience working within the fabrication and welding industry, bringing current practices and practical knowledge to our workshops. Qualifications: Hold a Level 2 or above professionally related qualification in Fabrication and Welding. You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). Team Player Mentality: An eagerness to be an active part of the Fabrication and Welding team and a drive to continuously develop our workshop environment. We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info When you join us, you become part of a collaborative and cross-functional educational team. Line Management: Your direct line manager will be the Curriculum Performance Lead for your specific area, ensuring you have clear guidance, regular feedback, and support for your professional development. Cross-Disciplinary Collaboration: Innovation happens when we work together. You may be required to participate in exciting projects with other technicians within the wider department across different craft areas. Tutor & Workshop Support: You will work hand-in-hand with academic staff, supporting tutors within practical workshops to deliver seamless, high-quality lessons. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 15.6% to 23.68%) Up to 41 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Join us as a Pensions Data Specialist based in Redhill, Welwyn Garden City, or Leeds, working in a flexible hybrid model. You'll be part of our Data Service Delivery Team (DSDT) - a key revenue-generating function within our pension administration business, delivering high-quality data analysis, reporting, and cleansing to support clients in achieving their strategic objectives. This role offers exposure to a broad range of high-impact data projects, including Pensions Dashboard activity, buy-in and buy-out exercises, automation programmes, and GMP rectification and equalisation - providing excellent variety and the opportunity to make a tangible impact across the pension lifecycle. Why this role is a great opportunity Work on high-impact, complex data projects across the pension lifecycle Gain exposure to strategic client initiatives such as buy-in/out and automation Play a key role in shaping how data is delivered and improved at scale Step into a senior, trusted position with real technical influence The Role Take ownership of complex data projects, delivering to agreed timelines, scope, and budget while proactively identifying risks or out-of-scope work. Provide clear and consistent project updates, highlighting challenges early and driving solutions to ensure successful delivery. Produce and support high-quality technical data reports, contributing to client proposals and project closure documentation. Engage with stakeholders through internal and client meetings, supporting project scoping discussions and presenting analysis findings. Support the commercial success of the team by pricing new data projects appropriately and within agreed timelines. Act as a technical point of reference, supporting colleagues with complex queries and sharing expertise across the team. Maintain accurate management information and time recording, ensuring all chargeable work is captured correctly. Provide cover and support to Team Managers, helping ensure smooth team operations. What you'll bring Experience with Defined Benefit (DB) Pension schemes with proven ability to deliver high quality data projects within a team environment Strong organisational skills utilised within a pensions data project environment with experience of the delivery and management of data project tasks and projects Proven ability to identify and efficiently resolve challenges, identifying solutions to ensure allocated data tasks and projects are delivered within required quality, timescales and agreed remit Excellent time management skills with the ability to organise and prioritise own workload with experience of working on several projects simultaneously Evidenced ability to work effectively as part of a team supporting an inclusive working environment championing diversity within the team Excellent communication and advanced numerical skills with advanced knowledge of Microsoft Excel and Word What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
Jun 18, 2026
Full time
Join us as a Pensions Data Specialist based in Redhill, Welwyn Garden City, or Leeds, working in a flexible hybrid model. You'll be part of our Data Service Delivery Team (DSDT) - a key revenue-generating function within our pension administration business, delivering high-quality data analysis, reporting, and cleansing to support clients in achieving their strategic objectives. This role offers exposure to a broad range of high-impact data projects, including Pensions Dashboard activity, buy-in and buy-out exercises, automation programmes, and GMP rectification and equalisation - providing excellent variety and the opportunity to make a tangible impact across the pension lifecycle. Why this role is a great opportunity Work on high-impact, complex data projects across the pension lifecycle Gain exposure to strategic client initiatives such as buy-in/out and automation Play a key role in shaping how data is delivered and improved at scale Step into a senior, trusted position with real technical influence The Role Take ownership of complex data projects, delivering to agreed timelines, scope, and budget while proactively identifying risks or out-of-scope work. Provide clear and consistent project updates, highlighting challenges early and driving solutions to ensure successful delivery. Produce and support high-quality technical data reports, contributing to client proposals and project closure documentation. Engage with stakeholders through internal and client meetings, supporting project scoping discussions and presenting analysis findings. Support the commercial success of the team by pricing new data projects appropriately and within agreed timelines. Act as a technical point of reference, supporting colleagues with complex queries and sharing expertise across the team. Maintain accurate management information and time recording, ensuring all chargeable work is captured correctly. Provide cover and support to Team Managers, helping ensure smooth team operations. What you'll bring Experience with Defined Benefit (DB) Pension schemes with proven ability to deliver high quality data projects within a team environment Strong organisational skills utilised within a pensions data project environment with experience of the delivery and management of data project tasks and projects Proven ability to identify and efficiently resolve challenges, identifying solutions to ensure allocated data tasks and projects are delivered within required quality, timescales and agreed remit Excellent time management skills with the ability to organise and prioritise own workload with experience of working on several projects simultaneously Evidenced ability to work effectively as part of a team supporting an inclusive working environment championing diversity within the team Excellent communication and advanced numerical skills with advanced knowledge of Microsoft Excel and Word What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
This is an excellent opportunity for an experienced Project Manager with a Defined Benefit (DB) pensions background to join our thriving project management team. You will lead and deliver a variety of client-facing and internal pension change projects, working with medium to large pension schemes across diverse industries. In this role, you will manage a broad portfolio of projects including GMP equalisation, Buy-in/Buy-out readiness, benefits rectification, scheme mergers, wind-ups, and other pension change initiatives. You will collaborate closely with colleagues across multiple lines of business, clients, administrators, actuaries, and external partners. This opportunity is ideal for someone with strong project management skills who has worked in pension projects and/or actuarial project environments, or pensions consulting, and who enjoys both the structure of pension risk based projects delivery and the challenge of troubleshooting complex issues. Why This Role is Exciting Work with large, high-profile clients and a wide variety of pension schemes. Be part of a growing team, contributing to new project areas and strategic initiatives. Opportunity to deepen expertise in specialist DB project areas such as GMPe and de-risking transactions. Dynamic role blending pension risk based project delivery with strategic problem-solving and cross-functional collaboration. Join us in this role and be part of a dynamic team with a defined career path, on job training and a team that coach and mentor you whilst you grow your career with us! Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week working in your nearest office. The role Apply your pensions technical knowledge, consulting skills and project management experience to proactively guide your project teams to the optimal project outcomes Manage a diverse portfolio of project types including GMP equalisation, Buy-in and Buy-out readiness, benefit rectification, liability management, scheme transitions, mergers, and wind-ups. Develop detailed project plans to monitor and track progress Establish a robust project governance framework Provide day-to-day project management, working closely with your project teams and external stakeholders to deliver project milestones within scope and budgets Lead and document project calls and facilitate planning workshops Drive high quality client project delivery, operational efficiency and effectiveness Carry out continual project improvement reviews and ensure thorough tranche reviews are carried out at appropriate project milestones Ensure that the project documentation, such as risk logs, action plans, project plans are actively maintained What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, wind-ups). Experience within actuarial project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
Jun 18, 2026
Full time
This is an excellent opportunity for an experienced Project Manager with a Defined Benefit (DB) pensions background to join our thriving project management team. You will lead and deliver a variety of client-facing and internal pension change projects, working with medium to large pension schemes across diverse industries. In this role, you will manage a broad portfolio of projects including GMP equalisation, Buy-in/Buy-out readiness, benefits rectification, scheme mergers, wind-ups, and other pension change initiatives. You will collaborate closely with colleagues across multiple lines of business, clients, administrators, actuaries, and external partners. This opportunity is ideal for someone with strong project management skills who has worked in pension projects and/or actuarial project environments, or pensions consulting, and who enjoys both the structure of pension risk based projects delivery and the challenge of troubleshooting complex issues. Why This Role is Exciting Work with large, high-profile clients and a wide variety of pension schemes. Be part of a growing team, contributing to new project areas and strategic initiatives. Opportunity to deepen expertise in specialist DB project areas such as GMPe and de-risking transactions. Dynamic role blending pension risk based project delivery with strategic problem-solving and cross-functional collaboration. Join us in this role and be part of a dynamic team with a defined career path, on job training and a team that coach and mentor you whilst you grow your career with us! Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week working in your nearest office. The role Apply your pensions technical knowledge, consulting skills and project management experience to proactively guide your project teams to the optimal project outcomes Manage a diverse portfolio of project types including GMP equalisation, Buy-in and Buy-out readiness, benefit rectification, liability management, scheme transitions, mergers, and wind-ups. Develop detailed project plans to monitor and track progress Establish a robust project governance framework Provide day-to-day project management, working closely with your project teams and external stakeholders to deliver project milestones within scope and budgets Lead and document project calls and facilitate planning workshops Drive high quality client project delivery, operational efficiency and effectiveness Carry out continual project improvement reviews and ensure thorough tranche reviews are carried out at appropriate project milestones Ensure that the project documentation, such as risk logs, action plans, project plans are actively maintained What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, wind-ups). Experience within actuarial project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
Major Recruitment Oldbury
Lutterworth, Leicestershire
Major Recruitment Oldbury are delighted to be recruiting for our Lutterworth based client who are seeking a Payroll Administrator to join their busy office. Reporting to the Payroll Manager, the hours of work will be Monday to Friday 9am to 5pm. Duties and tasks will include: Implementing new payroll schemes; processing starters, leavers and workplace pensions. Calculating and applying statutory payments Producing Construction Industry Scheme remittance slips and reporting CIS details to HMRC Payroll/CIS reporting and auditing Submission of pension declarations Assisting with year-end processes Corresponding with our accounts and tax teams, producing reports as required Communicating directly with clients Communicating directly with HMRC Candidates welcome to apply for the role will have the following: Payroll knowledge and experience Ideally a CIPP certification A sound understanding of Microsoft Office suite particularly Outlook and Excel. Numerate, have good attention to detail and impeccable numerical accuracy The ability to work in a time critical environment. Communicate effectively and professionally with clients and co-worker. Ideally l am looking for Payroll knowledge and experience; however, we will consider candidates who can demonstrate that they have worked in environments using the core skills relatable for the role Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
Jun 18, 2026
Full time
Major Recruitment Oldbury are delighted to be recruiting for our Lutterworth based client who are seeking a Payroll Administrator to join their busy office. Reporting to the Payroll Manager, the hours of work will be Monday to Friday 9am to 5pm. Duties and tasks will include: Implementing new payroll schemes; processing starters, leavers and workplace pensions. Calculating and applying statutory payments Producing Construction Industry Scheme remittance slips and reporting CIS details to HMRC Payroll/CIS reporting and auditing Submission of pension declarations Assisting with year-end processes Corresponding with our accounts and tax teams, producing reports as required Communicating directly with clients Communicating directly with HMRC Candidates welcome to apply for the role will have the following: Payroll knowledge and experience Ideally a CIPP certification A sound understanding of Microsoft Office suite particularly Outlook and Excel. Numerate, have good attention to detail and impeccable numerical accuracy The ability to work in a time critical environment. Communicate effectively and professionally with clients and co-worker. Ideally l am looking for Payroll knowledge and experience; however, we will consider candidates who can demonstrate that they have worked in environments using the core skills relatable for the role Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
This is a superb opportunity to join a growing pensions administration team and lead the delivery of high-quality services across multiple client accounts. This role combines people leadership, operational management, client engagement, and continuous improvement within a fast-paced pensions environment. Key Responsibilities Lead a multi-client pensions administration team, ensuring excellent service delivery and member experience. Act as a key contact for client teams and attend client/trustee meetings when required. Support business development activities, including new business pitches and presentations. Drive quality, performance, productivity, and operational excellence across the team. Ensure compliance with internal procedures, legislation, and industry standards. Support and develop Team Leaders, fostering a collaborative, high-performing culture. Identify and implement service improvements and operational efficiencies. Manage change initiatives and support teams through process improvements. About You Proven experience in defined benefit (DB) pension administration. Previous leadership experience within a pensions administration environment. Strong stakeholder management, communication, and presentation skills. Experience leading high-performing teams and implementing workforce development plans. Detail-oriented with good Excel skills. Comfortable managing multiple priorities and resolving operational challenges. Client-focused, commercially aware, and committed to delivering excellent customer outcomes.
Jun 18, 2026
Full time
This is a superb opportunity to join a growing pensions administration team and lead the delivery of high-quality services across multiple client accounts. This role combines people leadership, operational management, client engagement, and continuous improvement within a fast-paced pensions environment. Key Responsibilities Lead a multi-client pensions administration team, ensuring excellent service delivery and member experience. Act as a key contact for client teams and attend client/trustee meetings when required. Support business development activities, including new business pitches and presentations. Drive quality, performance, productivity, and operational excellence across the team. Ensure compliance with internal procedures, legislation, and industry standards. Support and develop Team Leaders, fostering a collaborative, high-performing culture. Identify and implement service improvements and operational efficiencies. Manage change initiatives and support teams through process improvements. About You Proven experience in defined benefit (DB) pension administration. Previous leadership experience within a pensions administration environment. Strong stakeholder management, communication, and presentation skills. Experience leading high-performing teams and implementing workforce development plans. Detail-oriented with good Excel skills. Comfortable managing multiple priorities and resolving operational challenges. Client-focused, commercially aware, and committed to delivering excellent customer outcomes.
HR Adviser (Service Support) (Maternity cover up to 12 months) Benefits: Salary: £39,862 - £45,091 per annum (Pay award pending) Grade 5 Hours: Full Time - 37 hours per week Locatio n Service Headquarters, Calcot, Reading Excelle nt annual leave allowance of 28 days, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available About the role: This is an exciting opportunity to join Royal Berkshire Fire and Rescue Service (RBFRS) as an HR Adviser on a fixed-term basis, supporting a professional and high-performing HR team. You will play an important role in delivering high quality HR advice and support across a broad range of employment and service matters, while also contributing to payroll, pensions and key organisational projects. If you are looking for a varied and rewarding HR role where you can make a real contribution, and you have strong digital skills including Microsoft Office and HR systems, this could be an excellent next step in your career. About you: We are seeking a motivated, professional and detail oriented HR practitioner with a strong generalist background. You will enjoy working collaboratively, have a solutions-focused mindset, and be confident providing advice on a wide range of HR matters. You will bring: Experience in a HR Adviser or similar generalist HR role Strong communication and interpersonal skills, with the ability to build effective working relationships The ability to manage a varied workload, prioritise effectively and meet deadlines Confidence in handling sensitive issues with tact, diplomacy and professionalism, including difficult situations Knowledge of employment law, data protection and HR best practice Experience in transactional HR work, including disciplinary and grievance casework Strong IT skills, including Microsoft Office, and experience of payroll systems Excellent accuracy, attention to detail, and strong analytical and problem-solving skills Ability to work independently and collaboratively as part of a team, and to support the development of others CIPD Level 5 qualification or equivalent The key focus of this role (Key Responsibilities and Deliverables) is: Provide HR advice and guidance to managers and employees on pay, pensions, policies, and employment matters Support HR projects, including those relating to pensions, data management and organisational change Manage the day-to-day relationship with payroll and pension providers, ensuring accurate and timely service delivery Ensure monthly and annual payroll activities are completed accurately, including checks and audit support Review, develop and improve HR processes in line with legislative and organisational changes Support and develop team members, contributing to a high-quality HR service Key role requirements: (knowledge, skills and experience) Able to interpret and advise on legal, contractual and regional documents Knowledge of employment law Experience handling sensitive employment cases, including discipline and grievances Experience advising on employment law and case law Application and selection process The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached . The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process. If you are interested in applying for this position click Apply Now. Please see the link to the Job Profile/Person Specification . Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check. Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy . For further details about the role please contact Emma Scott, Senior HR Adviser, (Service Provision) at (url removed) to arrange an informal discussion. If you have any queries about the application process or to discuss any adaptations or adjustments, we can make to assist you in your application or with our promotion process please contact Amanda Gavin at (url removed) or by phone (phone number removed) for an informal discussion. Please note we do not accept applications via Agencies or CVs without an accompanying application form. Closing date for applications is 0900 hours 13 July 2026. It is anticipated that the assessment/interview process will run week commencing 13 July 2026. Anticipated start date: Late August 2026. Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Please view our privacy notice via this link Applicant Privacy Statement Our Commitments: Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity. All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work. Simply: The communities we serve are varied and diverse, we should be too. Applications are welcome for job-share or part time arrangements please enquire on application. All applications are considered on merit alone. We are a Disability Confident Leader if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme). Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment. Please view our Safer Recruitment Statement on application
Jun 17, 2026
Seasonal
HR Adviser (Service Support) (Maternity cover up to 12 months) Benefits: Salary: £39,862 - £45,091 per annum (Pay award pending) Grade 5 Hours: Full Time - 37 hours per week Locatio n Service Headquarters, Calcot, Reading Excelle nt annual leave allowance of 28 days, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available About the role: This is an exciting opportunity to join Royal Berkshire Fire and Rescue Service (RBFRS) as an HR Adviser on a fixed-term basis, supporting a professional and high-performing HR team. You will play an important role in delivering high quality HR advice and support across a broad range of employment and service matters, while also contributing to payroll, pensions and key organisational projects. If you are looking for a varied and rewarding HR role where you can make a real contribution, and you have strong digital skills including Microsoft Office and HR systems, this could be an excellent next step in your career. About you: We are seeking a motivated, professional and detail oriented HR practitioner with a strong generalist background. You will enjoy working collaboratively, have a solutions-focused mindset, and be confident providing advice on a wide range of HR matters. You will bring: Experience in a HR Adviser or similar generalist HR role Strong communication and interpersonal skills, with the ability to build effective working relationships The ability to manage a varied workload, prioritise effectively and meet deadlines Confidence in handling sensitive issues with tact, diplomacy and professionalism, including difficult situations Knowledge of employment law, data protection and HR best practice Experience in transactional HR work, including disciplinary and grievance casework Strong IT skills, including Microsoft Office, and experience of payroll systems Excellent accuracy, attention to detail, and strong analytical and problem-solving skills Ability to work independently and collaboratively as part of a team, and to support the development of others CIPD Level 5 qualification or equivalent The key focus of this role (Key Responsibilities and Deliverables) is: Provide HR advice and guidance to managers and employees on pay, pensions, policies, and employment matters Support HR projects, including those relating to pensions, data management and organisational change Manage the day-to-day relationship with payroll and pension providers, ensuring accurate and timely service delivery Ensure monthly and annual payroll activities are completed accurately, including checks and audit support Review, develop and improve HR processes in line with legislative and organisational changes Support and develop team members, contributing to a high-quality HR service Key role requirements: (knowledge, skills and experience) Able to interpret and advise on legal, contractual and regional documents Knowledge of employment law Experience handling sensitive employment cases, including discipline and grievances Experience advising on employment law and case law Application and selection process The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached . The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process. If you are interested in applying for this position click Apply Now. Please see the link to the Job Profile/Person Specification . Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check. Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy . For further details about the role please contact Emma Scott, Senior HR Adviser, (Service Provision) at (url removed) to arrange an informal discussion. If you have any queries about the application process or to discuss any adaptations or adjustments, we can make to assist you in your application or with our promotion process please contact Amanda Gavin at (url removed) or by phone (phone number removed) for an informal discussion. Please note we do not accept applications via Agencies or CVs without an accompanying application form. Closing date for applications is 0900 hours 13 July 2026. It is anticipated that the assessment/interview process will run week commencing 13 July 2026. Anticipated start date: Late August 2026. Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Please view our privacy notice via this link Applicant Privacy Statement Our Commitments: Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity. All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work. Simply: The communities we serve are varied and diverse, we should be too. Applications are welcome for job-share or part time arrangements please enquire on application. All applications are considered on merit alone. We are a Disability Confident Leader if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme). Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment. Please view our Safer Recruitment Statement on application
Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid. Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. Responsible for the quality and performance objectives defined by WTW and ensuring member first Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. Ensuring team productivity is at its optimum and is measured. Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other What you'll bring: Experience in dealing with DB occupational schemes and experience as a Pensions team leader is essential Have an excellent eye for detail and intermediate knowledge of excel Highly experienced in the creation and management of high performing, results driven/fast-paced teams. A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders. Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity. Supporting the team leaders and teams to adopt new processes changes and procedures with a solution orientated mindset. Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders. Ensure that structures and systems for line management are in place and consistently followed across the team. Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions. Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Jun 17, 2026
Full time
Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid. Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. Responsible for the quality and performance objectives defined by WTW and ensuring member first Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. Ensuring team productivity is at its optimum and is measured. Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other What you'll bring: Experience in dealing with DB occupational schemes and experience as a Pensions team leader is essential Have an excellent eye for detail and intermediate knowledge of excel Highly experienced in the creation and management of high performing, results driven/fast-paced teams. A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders. Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity. Supporting the team leaders and teams to adopt new processes changes and procedures with a solution orientated mindset. Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders. Ensure that structures and systems for line management are in place and consistently followed across the team. Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions. Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Complaints Handler About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: You'll take ownership of a portfolio of customer complaints, ensuring each one is handled with care, professionalism, and in line with both company and industry standards. Your role will involve investigating the root cause of each issue, working towards a fair and reasonable resolution, and clearly communicating outcomes to customers via phone and email. You'll be the key point of contact for complainants, but also collaborate closely with internal teams to gather insights and ensure a joined-up approach to resolving concerns. Your ability to balance empathy with objectivity will be crucial in delivering a positive experience, even in challenging situations. Key Responsibilities: Investigate and understand the customer's complaint, recommending and providing appropriate resolutions, ensuring that all reactive or preventative work is carried out whilst maintaining a full and thorough audit trail. Produce relevant client and internal correspondence materials as required. Log complaints accurately and in timely manner. Calculate and recommend redress, distress and inconvenience payments. Handle complex and challenging calls. Provide feedback to team leaders and managers, as appropriate, where employee development needs are identified via complaint information. Support all business areas with complaint queries and guidance. Identify and recognise vulnerable customers - and respond appropriately. Participate in internal team coaching, training and knowledge-sharing. Take responsibility for own learning and development keeping up to date with pension, product, policy, process, procedural, regulatory, compliance and legislative developments together with a wider industry awareness and an understanding of all activities undertaken by the Customer Services department. Support the FCA Treating Customers Fairly guidelines and maintain quality framework standards to minimise risk to People's Partnership and customers. Uphold People's Partnership values. Adhere to Company Risk Managemen t policy a nd procedures, including reporting of incidents or breaches. Apply and promote Treating Customers Fairly (TCF) culture and principles, together with the organisation's behaviours and values. Adhere to Company Diversity & Inclusion policy. What we're looking for: Be able to make sound, fair and compliant judgments to ensure the desired outcome for both the Company and customer. Be confident and experienced in dealing with challenging customer interactions and be able to handle conflict constructively. Handle cases to the highest standard of customer care and resolve them satisfactorily and in accordance with FCA and TCF principles. Be able to work effectively and quickly despite ambiguity. Question existing working practices and help evolve better ways of working that produce better outcomes for customers. Have an ability to build and establish a prompt rapport with the complainant. Be able to negotiate successfully with customers and resolve matters to their satisfaction. Be able to handle a varying and demanding workload that, often, requires bespoke solutions. Be effective in creating strong connections and networks throughout the business. Be clear in your communications, both written and verbally. Have great attention to detail. Desirable Qualifications: Certificate in Financial Administration CF1 Certificate in Financial Administration FA2 Certificate in Regulated Complaints Handling (CeRCH) Have previous experience in dealing with complaints. Have previously worked in the pensions industry. Possess a strong knowledge of our products both current and historic. What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café in Crawley Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
Jun 17, 2026
Full time
Complaints Handler About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: You'll take ownership of a portfolio of customer complaints, ensuring each one is handled with care, professionalism, and in line with both company and industry standards. Your role will involve investigating the root cause of each issue, working towards a fair and reasonable resolution, and clearly communicating outcomes to customers via phone and email. You'll be the key point of contact for complainants, but also collaborate closely with internal teams to gather insights and ensure a joined-up approach to resolving concerns. Your ability to balance empathy with objectivity will be crucial in delivering a positive experience, even in challenging situations. Key Responsibilities: Investigate and understand the customer's complaint, recommending and providing appropriate resolutions, ensuring that all reactive or preventative work is carried out whilst maintaining a full and thorough audit trail. Produce relevant client and internal correspondence materials as required. Log complaints accurately and in timely manner. Calculate and recommend redress, distress and inconvenience payments. Handle complex and challenging calls. Provide feedback to team leaders and managers, as appropriate, where employee development needs are identified via complaint information. Support all business areas with complaint queries and guidance. Identify and recognise vulnerable customers - and respond appropriately. Participate in internal team coaching, training and knowledge-sharing. Take responsibility for own learning and development keeping up to date with pension, product, policy, process, procedural, regulatory, compliance and legislative developments together with a wider industry awareness and an understanding of all activities undertaken by the Customer Services department. Support the FCA Treating Customers Fairly guidelines and maintain quality framework standards to minimise risk to People's Partnership and customers. Uphold People's Partnership values. Adhere to Company Risk Managemen t policy a nd procedures, including reporting of incidents or breaches. Apply and promote Treating Customers Fairly (TCF) culture and principles, together with the organisation's behaviours and values. Adhere to Company Diversity & Inclusion policy. What we're looking for: Be able to make sound, fair and compliant judgments to ensure the desired outcome for both the Company and customer. Be confident and experienced in dealing with challenging customer interactions and be able to handle conflict constructively. Handle cases to the highest standard of customer care and resolve them satisfactorily and in accordance with FCA and TCF principles. Be able to work effectively and quickly despite ambiguity. Question existing working practices and help evolve better ways of working that produce better outcomes for customers. Have an ability to build and establish a prompt rapport with the complainant. Be able to negotiate successfully with customers and resolve matters to their satisfaction. Be able to handle a varying and demanding workload that, often, requires bespoke solutions. Be effective in creating strong connections and networks throughout the business. Be clear in your communications, both written and verbally. Have great attention to detail. Desirable Qualifications: Certificate in Financial Administration CF1 Certificate in Financial Administration FA2 Certificate in Regulated Complaints Handling (CeRCH) Have previous experience in dealing with complaints. Have previously worked in the pensions industry. Possess a strong knowledge of our products both current and historic. What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café in Crawley Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
In House Senior Payroll Officer Location: Cranleigh Salary: £35,949 - £39,791pa, plus £1,000 retention bonus Hours: 37.5 hours a week, 52 weeks a year Would you like to work in an amazingly caring environment, ensuring the renumeration and reward of their valued staff who work with and support their vulnerable children and young people? They are looking for applicants who have previously worked in an in-house payroll position (with a minimum of 200 employees), preferably in a supervisory role, who are qualified with appropriate payroll certification, expected to be at least CIPP level 4, potentially working towards level 5 . (Significant payroll experience at a similar level or equivalent certificates in HR Payroll or accountancy - AAT/ACCA, with demonstratable, hands-on payroll experience, may be considered). If you fit this description, do you also have; expert knowledge of UK payroll legislation and tax regulations, proficiency in both payroll and HR software, as well as confidence with Excel and Microsoft Office - to ensure the accuracy of monthly salary payments, have excellent communication skills - with patience and empathy, to provide guidance and advice, and strong analytical skills, to work with their finance team in conducting manual calculations and reconciling data? If so, they have a great opportunity for an enthusiastic and approachable person to join their HR Payroll team. Jointly overseeing the in-house administration of the payroll for approximately 250 staff, their small payroll team have the following responsibilities: HR designated responsibilities Direct staff communication Payroll monthly input process and reconciling procedures Payroll monthly reporting submissions for approval by HR, then BACS finance payment approval Pensions administration Exception reporting/data analytics preparation There will also be ongoing opportunities for continued professional development. They are a registered charitable trust comprising a special needs school, college, registered children s home and adult supported living house. Their school and college students are age 5-19 with moderate to severe and complex social communication and learning disabilities. Every member of their 250 staff plays a part in making a positive contribution to the lives of their students and tenants. Students may visit the office so compassion, patience and empathy for their needs is vital. If you are recruited, you will be required to complete Team Teach positive behaviour support training as part of your induction before employment. Office based, hours of work during term time are: 8.30am 4:30pm each day of the week (with hour unpaid break each day). Some flexibility is possible over the hours to be worked during the school holidays. Own transport is desirable due to the rural location of the Trust however, they are very close to the village centre and a 25 min walk from bus stops providing buses from Horsham, Godalming and Guildford. They only accept completed application forms. they offer: £1,000 Retention bonus (£250 at 1 month, £250 at 12 months, £500 at 18 months employment, subject to tax and NI) Life insurance and Medicash A beautiful 23-acre site in Cranleigh, on the edge of the Surrey Hills, one mile from the village Delicious and healthy free breakfast and hot lunches Free car parking 1:1 line manager support and annual PRP Employee Assistance Programme (24/7 service for yourself and your family) Mental Health and wellbeing support through Adult Mental Health First Aiders In house Team Teach training Full induction programme and CPD. Although they welcome telephone enquiries on initial contact, only applications made on the Specialist Trust application form will be considered for shortlisting and interview. To Apply If you feel you are a suitable candidate and would like to work for the Specialist Trust, please do not hesitate to apply. They reserve the right to interview suitable candidates as received, which may result in the role being filled and closed at any time. Deadline for applications is: Tuesday 7 th July 2026. Please note that they are not able to accept visa sponsorship applications for this role. The Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This position requires an enhanced DBS disclosure and take up of references.
Jun 17, 2026
Full time
In House Senior Payroll Officer Location: Cranleigh Salary: £35,949 - £39,791pa, plus £1,000 retention bonus Hours: 37.5 hours a week, 52 weeks a year Would you like to work in an amazingly caring environment, ensuring the renumeration and reward of their valued staff who work with and support their vulnerable children and young people? They are looking for applicants who have previously worked in an in-house payroll position (with a minimum of 200 employees), preferably in a supervisory role, who are qualified with appropriate payroll certification, expected to be at least CIPP level 4, potentially working towards level 5 . (Significant payroll experience at a similar level or equivalent certificates in HR Payroll or accountancy - AAT/ACCA, with demonstratable, hands-on payroll experience, may be considered). If you fit this description, do you also have; expert knowledge of UK payroll legislation and tax regulations, proficiency in both payroll and HR software, as well as confidence with Excel and Microsoft Office - to ensure the accuracy of monthly salary payments, have excellent communication skills - with patience and empathy, to provide guidance and advice, and strong analytical skills, to work with their finance team in conducting manual calculations and reconciling data? If so, they have a great opportunity for an enthusiastic and approachable person to join their HR Payroll team. Jointly overseeing the in-house administration of the payroll for approximately 250 staff, their small payroll team have the following responsibilities: HR designated responsibilities Direct staff communication Payroll monthly input process and reconciling procedures Payroll monthly reporting submissions for approval by HR, then BACS finance payment approval Pensions administration Exception reporting/data analytics preparation There will also be ongoing opportunities for continued professional development. They are a registered charitable trust comprising a special needs school, college, registered children s home and adult supported living house. Their school and college students are age 5-19 with moderate to severe and complex social communication and learning disabilities. Every member of their 250 staff plays a part in making a positive contribution to the lives of their students and tenants. Students may visit the office so compassion, patience and empathy for their needs is vital. If you are recruited, you will be required to complete Team Teach positive behaviour support training as part of your induction before employment. Office based, hours of work during term time are: 8.30am 4:30pm each day of the week (with hour unpaid break each day). Some flexibility is possible over the hours to be worked during the school holidays. Own transport is desirable due to the rural location of the Trust however, they are very close to the village centre and a 25 min walk from bus stops providing buses from Horsham, Godalming and Guildford. They only accept completed application forms. they offer: £1,000 Retention bonus (£250 at 1 month, £250 at 12 months, £500 at 18 months employment, subject to tax and NI) Life insurance and Medicash A beautiful 23-acre site in Cranleigh, on the edge of the Surrey Hills, one mile from the village Delicious and healthy free breakfast and hot lunches Free car parking 1:1 line manager support and annual PRP Employee Assistance Programme (24/7 service for yourself and your family) Mental Health and wellbeing support through Adult Mental Health First Aiders In house Team Teach training Full induction programme and CPD. Although they welcome telephone enquiries on initial contact, only applications made on the Specialist Trust application form will be considered for shortlisting and interview. To Apply If you feel you are a suitable candidate and would like to work for the Specialist Trust, please do not hesitate to apply. They reserve the right to interview suitable candidates as received, which may result in the role being filled and closed at any time. Deadline for applications is: Tuesday 7 th July 2026. Please note that they are not able to accept visa sponsorship applications for this role. The Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This position requires an enhanced DBS disclosure and take up of references.
Job Title: Pensions Administrator Location: York, Hybrid Contract Type: Permanent Salary: Up to £32,500 per annum Working Pattern: Full Time Are you ready to work for one of the best businesses in it's field? Our client is on the lookout for a dedicated and detail-oriented Pensions Administrator to join their De-risking and Endgame Solutions (DES) team! This is an exciting opportunity for someone with experience in the pensions sector to contribute to meaningful work as part of a friendly team. About the Role: As a Pensions Administrator, you will play a vital role in supporting schemes during crucial stages, from preparing for buyouts to assisting with insolvent employers through the PPF assessment period. Your work will ensure that members receive their correct benefits and achieve the best possible outcomes. If you're passionate about delivering exceptional service and are keen to grow in your career, we want to hear from you! Key Responsibilities: To carry out routine administration services for all clients as requested by Senior Administrators, Pensions Manager, Pensions Director or Directors which will include the following duties: Maintaining membership records on the administration system Calculating benefits for members; i.e. leavers, retirements, transfers, deaths Setting up new members on the administration system Dealing with general queries from members, the employer and the trustees by telephone, email and letter Assisting in the preparation of the annual benefit statements Your Skills & Experience: Familiarity with DB Pension Schemes is essential Proven ability to deliver an exceptional customer experience Excellent written and verbal communication skills Strong numeracy skills and a keen attention to detail Solutions-driven mindset with a focus on continuous improvement Studying towards or completed relevant professional qualifications is desirable To apply, please submit your CV and a cover letter detailing your relevant experience. We can't wait to speak with you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 16, 2026
Full time
Job Title: Pensions Administrator Location: York, Hybrid Contract Type: Permanent Salary: Up to £32,500 per annum Working Pattern: Full Time Are you ready to work for one of the best businesses in it's field? Our client is on the lookout for a dedicated and detail-oriented Pensions Administrator to join their De-risking and Endgame Solutions (DES) team! This is an exciting opportunity for someone with experience in the pensions sector to contribute to meaningful work as part of a friendly team. About the Role: As a Pensions Administrator, you will play a vital role in supporting schemes during crucial stages, from preparing for buyouts to assisting with insolvent employers through the PPF assessment period. Your work will ensure that members receive their correct benefits and achieve the best possible outcomes. If you're passionate about delivering exceptional service and are keen to grow in your career, we want to hear from you! Key Responsibilities: To carry out routine administration services for all clients as requested by Senior Administrators, Pensions Manager, Pensions Director or Directors which will include the following duties: Maintaining membership records on the administration system Calculating benefits for members; i.e. leavers, retirements, transfers, deaths Setting up new members on the administration system Dealing with general queries from members, the employer and the trustees by telephone, email and letter Assisting in the preparation of the annual benefit statements Your Skills & Experience: Familiarity with DB Pension Schemes is essential Proven ability to deliver an exceptional customer experience Excellent written and verbal communication skills Strong numeracy skills and a keen attention to detail Solutions-driven mindset with a focus on continuous improvement Studying towards or completed relevant professional qualifications is desirable To apply, please submit your CV and a cover letter detailing your relevant experience. We can't wait to speak with you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client is a leading IFA regulatory professional firm who are seeking an experienced Level 4 qualified File Reviewer to join their growing compliance and quality assurance team. In this role, you will be responsible for carrying out detailed file checks to ensure all advice provided by their advisers meets FCA standards, internal policies, and industry best practice. Responsibilities: Conduct comprehensive pre- and post-advice file reviews across a range of advice areas, including pensions, investments, protection, and retirement planning. Ensure all advice is suitable, clearly documented, and compliant with FCA rules and the firm's internal processes. Provide clear, constructive feedback to advisers to support continuous improvement. Identify potential risks, trends, and training needs, reporting findings to the Compliance Manager. Assist in developing and refining compliance procedures and guidance documents. Maintain up-to-date knowledge of regulatory changes and industry developments. The role offers a comprehensive employed package and the benefits of being completely remote/home based. Interviews are available immediately for suitably experienced individuals.
Jun 16, 2026
Full time
Our client is a leading IFA regulatory professional firm who are seeking an experienced Level 4 qualified File Reviewer to join their growing compliance and quality assurance team. In this role, you will be responsible for carrying out detailed file checks to ensure all advice provided by their advisers meets FCA standards, internal policies, and industry best practice. Responsibilities: Conduct comprehensive pre- and post-advice file reviews across a range of advice areas, including pensions, investments, protection, and retirement planning. Ensure all advice is suitable, clearly documented, and compliant with FCA rules and the firm's internal processes. Provide clear, constructive feedback to advisers to support continuous improvement. Identify potential risks, trends, and training needs, reporting findings to the Compliance Manager. Assist in developing and refining compliance procedures and guidance documents. Maintain up-to-date knowledge of regulatory changes and industry developments. The role offers a comprehensive employed package and the benefits of being completely remote/home based. Interviews are available immediately for suitably experienced individuals.
Clover Talent are partnered with one of the UK's fastest-growing and most open-minded business lenders, to recruit ambitious Account Managers to join their high-performing team. This is an exciting opportunity for a relationship-driven professional who thrives in a fast-paced environment and is passionate about helping SMEs access the funding solutions they need to grow. Working with a business that prides itself on saying "yes" more often and delivering fast, flexible lending solutions, you'll play a pivotal role in managing and developing client relationships while contributing to continued expansion across the UK market. The Account Manager serves as the vital front-end velocity engine of the UK Direct Lending team. Operating within a high-volume, leveraged pod structure, this role is the critical first point of contact for small-to-medium enterprise (SME) business owners. Key Responsibilities: First point of contact to SME business owners to assess their funding needs Engage with prospective SME customers through discovery calls, and understand their business, challenges, goals and funding requirements Drive full sales cycle, from early prospecting and qualification Fully understand the business banking products, features and services Manage a pipeline of leads with strong attention to data hygiene: timely follow-ups, accurate forecasting, deal tracking Work closely with marketing, product, risk and customer operations to ensure a smooth journey for customers Deliver outstanding service at every touchpoint: via phone, email or digital channels Achieve sales targets: conversion, activation, revenue, engagement and other growth metrics as set by commercial leadership Capture and share customer feedback, customer pain points, required features, suggestions for product improvements Things will change rapidly and often - you ll need to be comfortable with ambiguity and change and help support what comes next Experience Required: Have experience in small business sales, ideally selling business solutions or financial services; knowing how to engage business customers and understand their mindset, needs and pain points You have a proven track record of meeting (or exceeding) sales quotas / targets in a performance-driven environment Are an expert at managing a full sales cycle: from prospecting to activation, including structured and rigorous outreach and follow-ups and cross-team coordination Have high emotional intelligence and are able to quickly connect and build a relationship with customers of diverse backgrounds and levels of knowledge Are a strategic communicator, excellent at building trust and helping customers discover value - you re consultative, you listen, you ask insightful questions Are adaptable and resilient, you embrace change and have a strong winning mindset to see challenges as opportunities to learn and grow Can communicate clearly: written, verbal, via video; you simplify complex topics for customers Are coachable and comfortable seeking constructive criticism to empower continuous learning and improvement Is comfortable working in a fast-moving, high-changing environment. You thrive when things aren t fully defined yet Demonstrated high levels of personal organisation: tracking your pipeline, managing your time, prioritising your leads and follow-up tasks Has integrity and strong consumer duty awareness: regulatory compliance, knowing your customer, reducing risk, safeguarding data and ensuring we put consumer duty first are foundational to this role and our culture Desirable Experience: Prior experience in a regulated environment (banking) Experience with Salesforce Familiarity with SMEs in specific verticals (e.g. food & drink, professional services construction) Benefits: Season ticket loan Private health and dental care Subsidised corporate gym membership Smart Pensions contribution Cycle to Work 20 days annual leave plus 5 additional bonus days and bank holidays
Jun 16, 2026
Full time
Clover Talent are partnered with one of the UK's fastest-growing and most open-minded business lenders, to recruit ambitious Account Managers to join their high-performing team. This is an exciting opportunity for a relationship-driven professional who thrives in a fast-paced environment and is passionate about helping SMEs access the funding solutions they need to grow. Working with a business that prides itself on saying "yes" more often and delivering fast, flexible lending solutions, you'll play a pivotal role in managing and developing client relationships while contributing to continued expansion across the UK market. The Account Manager serves as the vital front-end velocity engine of the UK Direct Lending team. Operating within a high-volume, leveraged pod structure, this role is the critical first point of contact for small-to-medium enterprise (SME) business owners. Key Responsibilities: First point of contact to SME business owners to assess their funding needs Engage with prospective SME customers through discovery calls, and understand their business, challenges, goals and funding requirements Drive full sales cycle, from early prospecting and qualification Fully understand the business banking products, features and services Manage a pipeline of leads with strong attention to data hygiene: timely follow-ups, accurate forecasting, deal tracking Work closely with marketing, product, risk and customer operations to ensure a smooth journey for customers Deliver outstanding service at every touchpoint: via phone, email or digital channels Achieve sales targets: conversion, activation, revenue, engagement and other growth metrics as set by commercial leadership Capture and share customer feedback, customer pain points, required features, suggestions for product improvements Things will change rapidly and often - you ll need to be comfortable with ambiguity and change and help support what comes next Experience Required: Have experience in small business sales, ideally selling business solutions or financial services; knowing how to engage business customers and understand their mindset, needs and pain points You have a proven track record of meeting (or exceeding) sales quotas / targets in a performance-driven environment Are an expert at managing a full sales cycle: from prospecting to activation, including structured and rigorous outreach and follow-ups and cross-team coordination Have high emotional intelligence and are able to quickly connect and build a relationship with customers of diverse backgrounds and levels of knowledge Are a strategic communicator, excellent at building trust and helping customers discover value - you re consultative, you listen, you ask insightful questions Are adaptable and resilient, you embrace change and have a strong winning mindset to see challenges as opportunities to learn and grow Can communicate clearly: written, verbal, via video; you simplify complex topics for customers Are coachable and comfortable seeking constructive criticism to empower continuous learning and improvement Is comfortable working in a fast-moving, high-changing environment. You thrive when things aren t fully defined yet Demonstrated high levels of personal organisation: tracking your pipeline, managing your time, prioritising your leads and follow-up tasks Has integrity and strong consumer duty awareness: regulatory compliance, knowing your customer, reducing risk, safeguarding data and ensuring we put consumer duty first are foundational to this role and our culture Desirable Experience: Prior experience in a regulated environment (banking) Experience with Salesforce Familiarity with SMEs in specific verticals (e.g. food & drink, professional services construction) Benefits: Season ticket loan Private health and dental care Subsidised corporate gym membership Smart Pensions contribution Cycle to Work 20 days annual leave plus 5 additional bonus days and bank holidays
Pensions Administration Manager About the company: Our client is a leading UK-based pensions administration and consultancy business, supporting a wide range of pension schemes and their members. Due to continued growth, they are looking to strengthen their team with an experienced pensions professional who can contribute to delivering exceptional service and delivering operational excellence. This role would be aligned to their London office, operating a flexible hybrid working arrangement of two days per week in the office, three days working from home. This would be an excellent opportunity for an accomplished pensions professional with strong Defined Benefits (DB) scheme knowledge, client management experience, and a passion for leading high-performing teams in a collaborative and forward-thinking environment. About the opportunity: Are you an experienced pensions professional looking to take that next step in your career? As a Pensions Administration Manager, you'll be involved in a wide range of pensions administration, management and consultancy services. Key responsibilities: Managing the delivery of pensions administration services across a varied client portfolio. Building strong relationships with trustees and corporate clients Leading, mentoring and developing team members Providing technical expertise on Defined Benefit pension schemes Overseeing projects including pension increases, benefit statements and scheme renewals Supporting business growth and continuous improvements across the team Skills and experience required: Strong Defined Benefits pensions administration experience Excellent knowledge of pensions legislation and regulatory requirements Previous team leadership or management experience Strong client-facing and stakeholder management skills Project management and organisation expertise If you're an experienced pensions professional looking for your next leadership opportunity, we'd love to hear from you!
Jun 15, 2026
Full time
Pensions Administration Manager About the company: Our client is a leading UK-based pensions administration and consultancy business, supporting a wide range of pension schemes and their members. Due to continued growth, they are looking to strengthen their team with an experienced pensions professional who can contribute to delivering exceptional service and delivering operational excellence. This role would be aligned to their London office, operating a flexible hybrid working arrangement of two days per week in the office, three days working from home. This would be an excellent opportunity for an accomplished pensions professional with strong Defined Benefits (DB) scheme knowledge, client management experience, and a passion for leading high-performing teams in a collaborative and forward-thinking environment. About the opportunity: Are you an experienced pensions professional looking to take that next step in your career? As a Pensions Administration Manager, you'll be involved in a wide range of pensions administration, management and consultancy services. Key responsibilities: Managing the delivery of pensions administration services across a varied client portfolio. Building strong relationships with trustees and corporate clients Leading, mentoring and developing team members Providing technical expertise on Defined Benefit pension schemes Overseeing projects including pension increases, benefit statements and scheme renewals Supporting business growth and continuous improvements across the team Skills and experience required: Strong Defined Benefits pensions administration experience Excellent knowledge of pensions legislation and regulatory requirements Previous team leadership or management experience Strong client-facing and stakeholder management skills Project management and organisation expertise If you're an experienced pensions professional looking for your next leadership opportunity, we'd love to hear from you!
About The Role Are you passionate about maintaining high standards and driving operational excellence? AO is looking for a proactive and hands-on Outbound Quality Lead to support our warehouse loading operations during the night shift. In this role, you ll be at the heart of our outbound logistics, ensuring safety, efficiency, and compliance across the team. You ll act as a key link between frontline colleagues and management, coaching team members and upholding high standards throughout the operation. Salary: £30,000.00 per annum Shift Pattern: 4 on 4 off / 6pm-6am Job Type: Full time and permanent contract Location: AO, Weston Road, Crewe, CW1 6BF Here's What You Can Expect To Be Doing Lead and support the loading operation with a hands-on approach. Manage trailer operations, ensuring accurate timings and safety compliance. Maintain bay flow and manage lane conditions to reduce congestion. Enforce site rules, warehouse standards, and handling practices. Deliver clear and confident inductions to new starters. Conduct retraining and audits for staff needing support. Coach team members to load trailers safely and correctly. Communicate operational concerns and suggest improvements to managers. Join weekly calls with depot management to review and improve performance. A Few Things About You Clear and confident communication skills with both frontline staff and senior leaders. Confidence in enforcing rules and maintaining consistent standards. Ability to coach, support, and give constructive feedback. High attention to detail and consistency in your work. Basic understanding of warehouse systems and tools. Our Benefits We ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we ve got our own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO Benefits page. 24 days holiday (Excluding Bank Holidays) At least 5% contribution pension scheme Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.
May 29, 2026
Full time
About The Role Are you passionate about maintaining high standards and driving operational excellence? AO is looking for a proactive and hands-on Outbound Quality Lead to support our warehouse loading operations during the night shift. In this role, you ll be at the heart of our outbound logistics, ensuring safety, efficiency, and compliance across the team. You ll act as a key link between frontline colleagues and management, coaching team members and upholding high standards throughout the operation. Salary: £30,000.00 per annum Shift Pattern: 4 on 4 off / 6pm-6am Job Type: Full time and permanent contract Location: AO, Weston Road, Crewe, CW1 6BF Here's What You Can Expect To Be Doing Lead and support the loading operation with a hands-on approach. Manage trailer operations, ensuring accurate timings and safety compliance. Maintain bay flow and manage lane conditions to reduce congestion. Enforce site rules, warehouse standards, and handling practices. Deliver clear and confident inductions to new starters. Conduct retraining and audits for staff needing support. Coach team members to load trailers safely and correctly. Communicate operational concerns and suggest improvements to managers. Join weekly calls with depot management to review and improve performance. A Few Things About You Clear and confident communication skills with both frontline staff and senior leaders. Confidence in enforcing rules and maintaining consistent standards. Ability to coach, support, and give constructive feedback. High attention to detail and consistency in your work. Basic understanding of warehouse systems and tools. Our Benefits We ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we ve got our own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO Benefits page. 24 days holiday (Excluding Bank Holidays) At least 5% contribution pension scheme Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.
