995 jobs found

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth . The Role The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service. We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment. Job Details: Role : Customer Service Advisor (Complaints) Location : Plymouth, PL9 7HJ Start date : 11/05/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities • Provide first-time solutions for customers via telephone and email.• Handle consecutive phone calls and manage complaints effectively.• Deliver excellent quality of service within agreed handling time Desirable Qualities • Proven record in a fast-paced customer service environment.• Quick, accurate typist with high attention to detail.• Ability to handle difficult complaints professionally and with resilience.• Excellent telephone manner and telephony experience.• Proficient in email, spreadsheet, and word processing software.• Creative problem solver with a focus on resolution.• Accurate and consistent data input. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details

Enjoy flexible and agile working with this permanent position based in Ashington as a Health and Safety Adviser. This role offers you the chance to conduct Health and Safety audits. You will be working for one of the North East's largest housing providers, committed to creating safe environments for colleagues, customers and contractors while delivering excellent housing services. As the Health and Safety Adviser, you will be: Conducting health and safety audits and investigations. Providing advice and guidance across the business. Reviewing risk assessments and maintaining action plans. Supporting health and safety training initiatives. Promoting a positive safety culture across the organisation. Health and Safety Adviser qualifications / experience: NEBOSH General Certificate. Proven Health and Safety experience. Audit and investigation experience. Full UK driving licence and access to a vehicle. As the Health and Safety Adviser, you will receive: 42,000 - 43,000 Company car Hybrid working with up to 2 days from home. 28 days annual leave plus bank holidays. Health cash plan and retail discounts. Generous pension and life assurance. If this sounds like something you would be interested in, apply now, or call Lexie on (phone number removed)

Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls, Knowledge of Cisco Stealth watch and related Cisco security products, Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £48,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.

More About The Role As a People Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting opportunity for someone who is passionate about HR and wants to contribute to the success of a growing organisation. Reporting to the People Advisor, you will: Be the first point of contact for foundation level site People queries Offer HR Expertise to site colleagues and managers as necessary Provide administrative support to the HR team Ensure payroll administration is accurate and all colleagues get paid correctly and on time Maintain records, files and spreadsheets in line with data protection legislation Keep ad-hoc analysis and reporting on HR issues up to date Coordinate weekly HR audit checks Support the recruitment process for the site as required Become a subject matter expert on company HR policies, ensuring the site remains fully compliant at all times. Support, coach and challenge line management with absence, disciplinary and grievance issues Develop engaging, proactive communications across the site Build positive and effective relationships with unions, agency suppliers, colleagues and stakeholders Support and drive colleague engagement on site About You The good news is you don't need to be fully HR qualified to apply for this role (although we'd love for you to be working towards one). But we do look for: The ability to work in a fast paced People environment (manufacturing experience would be good, but isn t essential) A proactive, positive approach to work with a true customer focus The ability to work under pressure to tight deadlines Exposure to HR Systems Excellent all-round IT skills (especially Microsoft Excel) Experience of advising and supporting colleagues and managers with foundation level people queries An understanding of HR policies and practices Proactive approach to own continuous development Experience of implementing processes The ability to act on own initiative In return for your hard work we will offer you: Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised staff canteen Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.

Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy Validate and process new customer accounts assisting customers with any account related enquiries Maintain a strong and up to date working knowledge of all processes relating to relevant products and services To work collaboratively with your peer group and other colleagues sharing best practice When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained Establish and communicate high standards of customer service in line with the company's values and culture Establish and communicate high standards of customer service in line with the company's values and culture Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements Contribute to an open and honest culture within teams through collaborative and supportive working Support a culture of continuous improvement for Customer experience, and operating systems Liaise with relevant stakeholders across the business to instigate and influence positive change What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets A Few Things to Know Before You Apply Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.

Customer Service Advisor Location: Bristol Start date for Bristol: 6th July 2026 Team: OVO Care, Account Management Salary banding: Starting base salary of £25,950, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker, depending on previous experience! Working pattern: Full-time - 37 hours per week (shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role Where you'll work: At OVO, we understand that a one-size-fits-all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.All our roles are hub-based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first 7 weeks), and then at least two times a month once you're in your squad. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management.We're working together in squads with the same zero carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together.With Plan Zero at the front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, and learning and adapting quickly are core to our development culture. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle. You serve to solve, ensuring customers' needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer-facing role, so you should enjoy talking to people. You'll resolve customer inbound queries through calls, web chat, WhatsApp and emails. Your key outcomes will be: - Engaging with OVO's customers, communicating with passion across phone, email, and web chat contacts- Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact- Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad- Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad- Autonomously manage your day, ensuring the overall objectives of the squad are achieved- Prepare, attend and actively contribute at squad meetings as appropriate- Identify and implement continuous improvement efforts in both squad ways of working and customer experience- Be an OVO ambassador, promoting our range of products & services to customers- Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote Zero Carbon Living- Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You'll be successful in this role at OVO if you - Enjoy working in a fast-paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement- Demonstrate our OVO values and be an advocate of Plan Zero- Have experience in cross-selling- Enjoy working as part of a team, but also thrive independently Let's talk about what's in it for you As well as a base salary of £25,950, which rises to £26,770 once you reach Level 2 (usually after 6-9 months, but depends on each individual), you'll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures.We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Functional Consultant Dynamics 365 (ERP Finance or CRM) Southampton Hybrid Working £59,000 - £69,000 + Excellent Benefits Venture Recruitment Partners is proud to be partnering with a well-established organisation undergoing significant investment in its business systems and digital transformation capability. As part of this journey, we're looking to appoint two Functional Consultants with expertise in either Dynamics 365 Finance & Operations (ERP) or Dynamics 365 Customer Engagement (CRM). These are highly visible roles for individuals who enjoy working at the intersection of business and technology, partnering with stakeholders to solve problems, improve processes and deliver meaningful change. The Role Acting as a trusted advisor, you'll work closely with business leaders, users and delivery teams to shape solutions, drive adoption and maximise the value of Dynamics 365. You'll be responsible for: Leading workshops and gathering requirements Translating business needs into functional solutions Driving process improvement and business change Influencing stakeholders and supporting decision-making Improving system adoption and user experience Supporting transformation and continuous improvement initiatives What We're Looking For You'll likely come from a background such as: Dynamics 365 Functional Consultant D365 Product Owner Business Systems Manager ERP/CRM Functional Lead Business Applications Consultant Key experience includes: Dynamics 365 F&O (Finance) or Dynamics 365 CE (CRM) Strong stakeholder engagement and workshop facilitation Functional design, process mapping and requirements gathering System implementation, optimisation or transformation projects A consultative, business-focused approach Why Apply? This is an opportunity to move beyond pure systems delivery and play a key role in shaping how technology supports business performance. You'll join a collaborative environment where your expertise will influence decisions, improve processes and drive real business value. If you enjoy solving business challenges, influencing stakeholders and delivering meaningful change, we'd love to hear from you. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and provide services and information relating to job-hunting activities. Please see our Privacy Policy at (url removed) .

What's in it for you? Hybrid working with a strong focus on work life balance Private health insurance Pension scheme Life assurance Referral bonus and commission opportunities Free parking Birthday off Access to employee perk platform Regular social, wellbeing and charity initiatives Supportive and collaborative working environment with clear progression opportunities Must have's ACA or ACCA qualified Minimum of five years practice experience Experience managing a varied client portfolio Strong technical accounting knowledge Excellent communication and client relationship skills Commercial awareness with a client focused approach Proactive and organised with the ability to work independently and as part of a team Nice to have's Experience mentoring or supporting junior team members Exposure to advisory work and client growth initiatives So, what will you be doing? Manage a portfolio of clients and build strong long term relationships Prepare and review statutory accounts, VAT returns and management accounts Complete both business and personal tax returns Provide clear and practical financial advice to clients Ensure work is completed accurately and within deadlines Support and mentor junior team members Contribute to new business development and client growth opportunities Helpful extras Experience working with clients across multiple sectors Confidence in delivering a high standard of client service Interested? Send your CV to i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

Join Our Team as a Customer Care Complaints Handler! Are you passionate about delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Complaints Handler to join their team! Position: Customer Care Complaints Handler Contract Type: Permanent Annual Salary: 16,000 - 24,000 Working Pattern: Part Time (Wednesday - Friday) Location: In Office Role Overview: As a Customer Care Complaints Handler, you will be a cornerstone of the organisation's customer service operation. Your role will focus on two pivotal areas: complaint handling and supporting regulatory requirements. Your strong analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register. What We're Looking For: Experience: Proven experience in customer service operations, particularly in complaints handling. Skills: Strong analytical skills and exceptional attention to detail, with a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals. Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth. If you are ready to make a difference and join a team that values your skills and expertise, apply now! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Role Title: Contract Project Manager (Business Change, Agile Delivery) Full Time Hybrid Working - In Office 2 Days Per Week Pay: 550 - 650 (Umbrella - Inside IR35) Duration: 3 Month Rolling Contract Location: Nottingham Start Date: ASAP Role Summary: This contract role requires an independent, high-impact professional capable of bridging the gap between business change and technology. Operating as an objective and trusted advisor, the successful contract project manager will rapidly assess business needs and working with tech through agile methodologies implement a solution that fits to the target operating model of the business and realises the agreed business benefit. You will be expected to translate complex technical solutions for non-technical stakeholders while actively managing the human and behavioural elements of the project delivery. Key Responsibilities: Agile Delivery Iterative Project Management: Manage the project lifecycle using agile frameworks (such as Scrum or Kanban) and timeboxed sprints (typically 1-4 weeks) to continuously deliver customer value Servant Leadership: Act as a "servant leader" to cross-functional teams, fostering autonomy, self-organization, and collaborative problem-solving Agile Ceremonies & Planning: Facilitate daily stand-ups, sprint planning, and retrospectives to ensure continuous feedback loops and process optimization Business Change Management Agile Change Integration: Execute change management activities iteratively; work within each sprint to understand change impacts, plan communications, and assess training needs Plan, Risk & Issue Management: Actively monitor and manage the end-to-end plan, and risks, assumptions, issues, and dependencies through a daily RAID log Stakeholder Engagement: Develop robust stakeholder communication plans to build a shared vision for change, overcome resistance, and secure buy-in across all levels of the organization Transition & Benefits Realization: Manage the frequent integration of completed technical increments into business-as-usual (BAU) operations, ensuring that the outputs enable the intended business benefits Interim / Contract Expectations Rapid Impact & Accountability: Provide an immediate return on investment by deploying expert skills at short notice, taking full accountability for project success without requiring a long induction process Knowledge Transfer & Exit: Ensure a smooth handover of the service to permanent BAU support teams, transferring key learning and skills before the end of the finite assignment Required Skills & Experience: Proven Track Record: Demonstrable experience successfully delivering complex IT, digital, and technology projects that also have a significant impact on behavioural change and new ways of working Methodology Expertise: Strong practical understanding of agile environments, the software development lifecycle, and transitioning traditional "waterfall" organizations to iterative delivery paces Professional Qualifications: Educated to a degree level with relevant project management or agile certifications (e.g., PRINCE2, APM PMQ, PMP, Scrum Master) Industry Experience: Desirable experience in Utilities Industry Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Customer Service Advisor £22,000 - £28,000 OTE - depending on experience Our client likes to connect customers with things they love, through a seamless personal experience. They achieve this through their dedicated contact centre teams and currently have some exciting opportunities for the right people to join them. If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you. Our client works with large network providers to bring great mobile phone deals to their customers. They have a base of million customers with their online business equating to over 70% of their sales. These roles within their contact centre will be supporting the success of the business by being the first point of contact for their valuable customers. If you think you have what it takes to be a member of their team, then please apply so they can start a conversation with you about how you could work together. Main duties Providing exceptional customer service to new and existing customers, via communication channels (live chat, telephone and email). Will be able to work under their own initiative and alongside fellow team colleagues. Able to achieve realistic key performance indicators and targets. You will be highly motivated to provide solutions on a first-time resolution basis. The ideal candidate will have experience of working within a customer service industry. The ideal candidate will have Great knowledge of Microsoft Office 365 products. Excellent communication skills both verbal and written to deal with calls, live chat and email. Experience of working within a customer service environment. The ability to work in a fast-paced industry. Want to work somewhere where you are valued as a team member. In return our client offers: Competitive salary Individual monthly bonus based on performance Opportunity for career progression 22 days holiday plus bank holidays Pension scheme Social activities Free parking Schedule Permanent Contract 7.5-hour shift Occasional weekend working If you think you have what it takes to be a member of their Customer Service team, then please apply now.

Insurance Adviser £28,000 - £32,000 Depending on Experience Telford Permanent Monday to Friday 9am to 5.30pm An exciting opportunity has arisen to work for an established branch of a professional financial services company based within the Telford area . They are looking to recruit a Client Advisor to join their existing team on a permanent basis. As a Client Adviser within the team, you ll play a key role in the success of an expanding local business by ensuring our customers receive a first-class service. Duties include: Providing client with an excellent customer service experience. Handling policy changes Providing new business quotations Handling claims and renewals and providing customers with necessary service and advice The ability to work to targets and deadlines A flexible approach and the ability to work as part of a team Skills and Experience: To be considered for this excellent opportunity, we are looking for a bright, professional and dynamic individual who is really passionate about giving clients a fantastic customer experience. We really would love to find someone who has insurance industry experience. You will be comfortable juggling a busy workload at times, but still ensuring a consistently high quality of service is always provided and you build a lasting rapport with clients. We need you to have A people person with drive, energy, and enthusiasm. Strong interpersonal skills, communication skills and relationship building abilities. Pro-active and the ability to work independently. Experience of and an understanding of the insurance/financial sector is preferable but not essential. Strong IT Literacy: experience with Customer Relationship Management Systems is an advantage. Minimum requirement of Grade C or equivalent in Maths and English The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours . If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26776

More About The Role Our People Advisors are a knowledgeable (and busy) bunch. Managing a HR Assistant they are hands on with all things people related in site. One minute they can be dealing with an ER issue and the next they can be offering guidance and coaching to the site leadership team. It's a fast paced and varied role, but one thing remains consistent, and that's the quality of service to both our internal and external customers. Reporting to the People Manager you will also: Support, coach and challenge line management with absence, disciplinary and grievance issues Identify development opportunities to improve soft skills and build future talent Lead engaging, proactive communications across the site Build positive and effective relationships with unions and agency suppliers Reinforce the visions and values in all aspects of work and act as a barometer to colleague morale Support and drive colleague engagement on site Cover the People Specialise role in their absence Lead a number of the projects on the HR plan Design and Implement effective recruitment solutions Proactively Manage Employee Relations Support the People team with day to day admin tasks About You As well as a 'hands on' attitude and the ability to react well to change (in a fast moving environment) you will also need to have: CIPD (or working towards) or equivalent. With up to date knowledge of employment relations and employment law and how to apply this The ability to work in a fast moving HR environment, with manufacturing or logistics experience Experience of advising, supporting and coaching managers A proactive approach to continuous business improvements Experience of implementing processes with a sense of fulfilment A high level of customer service with the ability to bend and flex your communication style accordingly Good commercial awareness Experience of dealing with Unions Ability to act on own initiative and 'think outside the box' Experience of problem solving tools Project Management Skills (not required but would be ideal) In return for your hard work we will offer you: Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised staff canteen Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.

AR866 - Parts Advisor Location: Yate Salary: £27,000 - £30,000 Overview: First Military Recruitment are currently seeking a Parts Advisor and behalf of one our clients. Our client encourages applications from ex-military personnel however, all candidates will be considered click apply for full job details

Ready to make an impact? Work with one of the UK's largest and most influential housing associations. We're recruiting for a full-time Independent Living Advisor in the Crewe area. 35 hours per week 3-month+ contract £16.66 per hour Driving licence required You'll be working across 3 sites in the Crewe area. If this sounds like something you could get involved with, please see an outline of role duties below. This role supports older residents with day-to-day tenancy needs, customer service, scheme safety checks, contractor monitoring, record-keeping, and responding to low-level emergencies. Responsibilities also include assisting with move-ins, housing benefit queries, and promoting independence. A key part of the role will be managing and coordinating the Domestic Technicians, ensuring work is completed to a high standard and supporting them with day-to-day tasks and priorities. Essential Requirements: Experience working with older people Strong written and verbal communication skills Ability to adapt communication to individual needs Administrative and basic numeracy skills Able to work independently and as part of a team Driving licence and access to own car (essential) Basic DBS required

About the Role We are looking for a friendly, professional, and customer-focused Customer Service Advisor to join a growing customer service team. In this role, you will be the first point of contact for customers, providing exceptional service and support through phone, email, live chat, and face-to-face interactions where required. The ideal candidate will have excellent communication skills, a positive attitude, and a genuine passion for helping people. Key Responsibilities Respond to customer enquiries promptly and professionally. Provide accurate information about products, services, and company policies. Resolve customer issues and complaints efficiently, escalating when necessary. Maintain detailed and accurate customer records. Process orders, returns, refunds, and account updates. Meet individual and team performance targets. Identify opportunities to improve the customer experience. Requirements Previous Recent customer service advisory experience Excellent verbal and written communication skills. Ability to remain calm and professional in challenging situations. A positive, reliable, and team-oriented approach. What's on Offer Annual salary of circa £25 500 - £26 500 37.5-hour work week Full training and ongoing development opportunities. Career progression within a growing organisation. Supportive and inclusive working environment. Paid holiday entitlement and pension scheme. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.