Purpose of the role Are you passionate about how digital communications can be leveraged to help even more people understand the role and importance of churches and to encourage and support those who are caring for these historic buildings? We are looking for a part-time Communications Officer to join our small Communications Team at the National Churches Trust. You will help plan, write, build and send our regular newsletters, manage our photo library and permissions, and support us in making sure our website is up-to-date, accurate and accessible. If you are a good communicator and writer, you understand the importance of UX design and supporter journeys, and you want to use your skills to help keep churches open and in use, then this could be the role for you. Hours of Work: Part-time, 21 hours per week split over three days, working Tuesday, Wednesday and Friday. Introduction to the National Churches Trust We want to keep the UK s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities. Our mission: • We Speak Up: churches are valued and supported • We Build Up: churches are well maintained, adaptable and in good repair • We Open Up: churches are sustainable, open and welcoming Our values: • Being straightforward in responding to others needs • Providing support that makes a difference • Joining forces to achieve greater impact • Driving change that brings our vision closer Please note, we are not looking for any freelancers to fulfil this role. For more information, download the job description supporting document. To apply, visit our careers page via the Apply button. Closing date : Midnight on Sunday, 12 July 2026. Interviews: Thursday 23 or Friday 24 July 2026 in Westminster, London. Thank you for your interest in the National Churches Trust and our mission to see open churches thriving at the heart of their communities. We look forward to hearing from you.
Jun 22, 2026
Full time
Purpose of the role Are you passionate about how digital communications can be leveraged to help even more people understand the role and importance of churches and to encourage and support those who are caring for these historic buildings? We are looking for a part-time Communications Officer to join our small Communications Team at the National Churches Trust. You will help plan, write, build and send our regular newsletters, manage our photo library and permissions, and support us in making sure our website is up-to-date, accurate and accessible. If you are a good communicator and writer, you understand the importance of UX design and supporter journeys, and you want to use your skills to help keep churches open and in use, then this could be the role for you. Hours of Work: Part-time, 21 hours per week split over three days, working Tuesday, Wednesday and Friday. Introduction to the National Churches Trust We want to keep the UK s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities. Our mission: • We Speak Up: churches are valued and supported • We Build Up: churches are well maintained, adaptable and in good repair • We Open Up: churches are sustainable, open and welcoming Our values: • Being straightforward in responding to others needs • Providing support that makes a difference • Joining forces to achieve greater impact • Driving change that brings our vision closer Please note, we are not looking for any freelancers to fulfil this role. For more information, download the job description supporting document. To apply, visit our careers page via the Apply button. Closing date : Midnight on Sunday, 12 July 2026. Interviews: Thursday 23 or Friday 24 July 2026 in Westminster, London. Thank you for your interest in the National Churches Trust and our mission to see open churches thriving at the heart of their communities. We look forward to hearing from you.
Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for two Housing Officer to cover the following patches: x1 Bedford (MK42, MK43 & MK44) x1 Central Bedford; Luton; North Hertfordshire (LU1; LU2; LU4; SG4; SG5; SG6; SG7; SG8; SG15) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 22, 2026
Full time
Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for two Housing Officer to cover the following patches: x1 Bedford (MK42, MK43 & MK44) x1 Central Bedford; Luton; North Hertfordshire (LU1; LU2; LU4; SG4; SG5; SG6; SG7; SG8; SG15) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
About the role This role supports the delivery of The Passage s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. The Digital Acquisition and Supporter Journey Officer will focus on the hands on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Main duties Digital Acquisition and Paid Advertising Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. Work within agreed budgets, monitoring spend and performance and escalating issues as needed. Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. Supporter Journeys and Digital Engagement Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. Identify areas for improvement within existing journeys and support the implementation of agreed changes. Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. Email Marketing and Supporter Development Support the planning, creation and scheduling of email campaigns and automated supporter journeys. Use segmentation and basic personalisation to improve relevance and engagement. Assist with testing subject lines, content and timing to support continuous improvement. Insight, Analysis and Reporting Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. Monitor and collate performance data from digital platforms, analytics tools and CRM reports. Produce regular performance summaries and contribute insights to inform future activity. Support a test and learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. Collaboration and Role Development Support the delivery of coordinated digital activity that balances awareness raising, acquisition, and supporter retention objectives. Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. Contribute to the development of processes, templates and ways of working as the digital function grows. Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. General responsibilities Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. To attend internal and external meetings, training events and briefings as required. To participate in regular supervision and annual appraisals, identifying job related development and training needs. To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. To promote and uphold The Passage s commitment to equality, diversity and inclusion. To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. To support at in-person fundraising events, as and when required. Undertake any other duties that may be required which are commensurate with the role. Experience The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. E1 Experience working in a digital marketing, digital fundraising or supporter engagement role. E2 Experience supporting or coordinating paid digital advertising campaigns. E3 Experience contributing to the development or improvement of digital supporter or customer journeys. E4 Experience supporting email marketing activity, including segmentation and scheduling. E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance . E6 Experience working with performance data and basic analytics. E7 Experience testing and optimising digital content, campaigns or journeys. E8 Experience working collaboratively with colleagues across teams. E9 Experience working in the charity or not for profit sector is desirable but not essential. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Knowledge K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google) K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn. K3 Understanding of digital analytics and performance measurement. K4 Understanding of how to prioritise tasks and manage competing deadlines. K5 Understanding of inclusive and supporter focused communication. K6 Understanding of how insight and testing can be used to improve digital outcomes. As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
Jun 22, 2026
Full time
About the role This role supports the delivery of The Passage s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. The Digital Acquisition and Supporter Journey Officer will focus on the hands on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Main duties Digital Acquisition and Paid Advertising Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. Work within agreed budgets, monitoring spend and performance and escalating issues as needed. Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. Supporter Journeys and Digital Engagement Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. Identify areas for improvement within existing journeys and support the implementation of agreed changes. Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. Email Marketing and Supporter Development Support the planning, creation and scheduling of email campaigns and automated supporter journeys. Use segmentation and basic personalisation to improve relevance and engagement. Assist with testing subject lines, content and timing to support continuous improvement. Insight, Analysis and Reporting Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. Monitor and collate performance data from digital platforms, analytics tools and CRM reports. Produce regular performance summaries and contribute insights to inform future activity. Support a test and learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. Collaboration and Role Development Support the delivery of coordinated digital activity that balances awareness raising, acquisition, and supporter retention objectives. Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. Contribute to the development of processes, templates and ways of working as the digital function grows. Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. General responsibilities Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. To attend internal and external meetings, training events and briefings as required. To participate in regular supervision and annual appraisals, identifying job related development and training needs. To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. To promote and uphold The Passage s commitment to equality, diversity and inclusion. To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. To support at in-person fundraising events, as and when required. Undertake any other duties that may be required which are commensurate with the role. Experience The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. E1 Experience working in a digital marketing, digital fundraising or supporter engagement role. E2 Experience supporting or coordinating paid digital advertising campaigns. E3 Experience contributing to the development or improvement of digital supporter or customer journeys. E4 Experience supporting email marketing activity, including segmentation and scheduling. E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance . E6 Experience working with performance data and basic analytics. E7 Experience testing and optimising digital content, campaigns or journeys. E8 Experience working collaboratively with colleagues across teams. E9 Experience working in the charity or not for profit sector is desirable but not essential. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Knowledge K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google) K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn. K3 Understanding of digital analytics and performance measurement. K4 Understanding of how to prioritise tasks and manage competing deadlines. K5 Understanding of inclusive and supporter focused communication. K6 Understanding of how insight and testing can be used to improve digital outcomes. As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
Job purpose: The postholder will provide public affairs and policy support for the Association s Advocacy and Campaigns programme as key elements in the Association s strategic plan. This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week. Key responsibilities: Assist the organisation with developing its external voice by responding to policy developments and parliamentary opportunities, bringing together members views, evidence and information. Monitor relevant parliamentary business and produce short summaries of events where appropriate. Track the progress of relevant legislation, committee inquiries and consultations. Develop briefings and position statements setting out the Association s views on issues relevant to membership, that support the advocacy and campaigns work and topical issues. Prepare briefings in advance of, and attend, where appropriate, meetings with key stakeholders and organise meetings when required. Assist with the developing and updating of stakeholder maps and spreadsheets. Assist with the development of campaigns by carrying out research and producing supporting briefings. Support the Head of Public Affairs and Policy with producing responses to consultations and policy developments, following up on finalised responses and taking forward related actions. Produce statements, latest news updates and contributions to the Association s publications that promote the policy, advocacy and campaigns work. Encourage member engagement on relevant policy issues and campaigns via the Association s website and other online and offline communication tools. Build strategic relationships with key stakeholders, both internal and external, to facilitate collaborative working on priority campaign areas. Work with the Digital Content Team to make sure the website and social media are kept up to date with current policy developments and announcements Operational management To work on individual projects, reports, events and publications within the Association as directed by the Head of Public Affairs and Policy. Maintain and improve your own competencies through continuous professional development. Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook. Support and promote the Association s commitment to diversity and equality of opportunity in the workplace. This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role. Person specification Skills, knowledge and experience Essential Educated to degree level or equivalent (e.g. relevant professional qualifications and/or vocational training). Excellent oral communication skills and written communications skills, with particular emphasis on attention to detail (spelling and grammar). Experience of writing policy statements and briefings and articulating these clearly to decision-makers and stakeholders. Ability to develop and maintain effective relationships with a wide range of people including staff, Board, Council, members, stakeholders from other organisations. Strong time management skills including an ability to manage competing requests and an ability to prioritise. Well-developed IT skills, including the Microsoft Office suite of products. Demonstrable experience in parliamentary affairs and an excellent knowledge of the UK political landscape. Desirable An understanding of current policy issues affecting the health sector. Experience of working in a membership organisation. Experience of working in a political environment. Strategic thinking and interest in contributing to innovation and change. Experience of engaging with political monitoring organisations and database management. Digital copywriting skills and experience of writing for web or social media, and content management systems. Applications close on 31 July and interviews will take place on 11 August.
Jun 22, 2026
Full time
Job purpose: The postholder will provide public affairs and policy support for the Association s Advocacy and Campaigns programme as key elements in the Association s strategic plan. This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week. Key responsibilities: Assist the organisation with developing its external voice by responding to policy developments and parliamentary opportunities, bringing together members views, evidence and information. Monitor relevant parliamentary business and produce short summaries of events where appropriate. Track the progress of relevant legislation, committee inquiries and consultations. Develop briefings and position statements setting out the Association s views on issues relevant to membership, that support the advocacy and campaigns work and topical issues. Prepare briefings in advance of, and attend, where appropriate, meetings with key stakeholders and organise meetings when required. Assist with the developing and updating of stakeholder maps and spreadsheets. Assist with the development of campaigns by carrying out research and producing supporting briefings. Support the Head of Public Affairs and Policy with producing responses to consultations and policy developments, following up on finalised responses and taking forward related actions. Produce statements, latest news updates and contributions to the Association s publications that promote the policy, advocacy and campaigns work. Encourage member engagement on relevant policy issues and campaigns via the Association s website and other online and offline communication tools. Build strategic relationships with key stakeholders, both internal and external, to facilitate collaborative working on priority campaign areas. Work with the Digital Content Team to make sure the website and social media are kept up to date with current policy developments and announcements Operational management To work on individual projects, reports, events and publications within the Association as directed by the Head of Public Affairs and Policy. Maintain and improve your own competencies through continuous professional development. Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook. Support and promote the Association s commitment to diversity and equality of opportunity in the workplace. This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role. Person specification Skills, knowledge and experience Essential Educated to degree level or equivalent (e.g. relevant professional qualifications and/or vocational training). Excellent oral communication skills and written communications skills, with particular emphasis on attention to detail (spelling and grammar). Experience of writing policy statements and briefings and articulating these clearly to decision-makers and stakeholders. Ability to develop and maintain effective relationships with a wide range of people including staff, Board, Council, members, stakeholders from other organisations. Strong time management skills including an ability to manage competing requests and an ability to prioritise. Well-developed IT skills, including the Microsoft Office suite of products. Demonstrable experience in parliamentary affairs and an excellent knowledge of the UK political landscape. Desirable An understanding of current policy issues affecting the health sector. Experience of working in a membership organisation. Experience of working in a political environment. Strategic thinking and interest in contributing to innovation and change. Experience of engaging with political monitoring organisations and database management. Digital copywriting skills and experience of writing for web or social media, and content management systems. Applications close on 31 July and interviews will take place on 11 August.
Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch: x1 Milton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 22, 2026
Full time
Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch: x1 Milton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
We're growing in the Dorset area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Blandford Office 1 day a week, with extensive travel across the Dorset area.You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies. We will be offering £32,000 - £40,000 depending on experience.The Role:As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.What you'll be doing: Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality Acting as a trusted point of contact for customers Building relationships with local authorities, community groups, and partner agencies Using data insights to improve services and ensure compliance with legislation and regulations Supporting neighbourhood improvements and shaping services based on the voice of our customers Maintaining accurate customer records and ensuring data is used responsibly Promoting SNG's values and culture of collaboration, safety, and inclusion What we're looking for: Experience delivering tenancy, lease, or neighbourhood management services Strong communication and relationship-building skills, with the ability to influence and resolve complex issues A collaborative approach, working across teams and with external stakeholders Good knowledge of landlord services and the ability to apply this in practice A customer-first mindset, with a track record of achieving positive outcomes Confidence using digital tools to support service delivery A full driving licence and access to your own vehicle
Jun 22, 2026
Full time
We're growing in the Dorset area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Blandford Office 1 day a week, with extensive travel across the Dorset area.You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies. We will be offering £32,000 - £40,000 depending on experience.The Role:As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.What you'll be doing: Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality Acting as a trusted point of contact for customers Building relationships with local authorities, community groups, and partner agencies Using data insights to improve services and ensure compliance with legislation and regulations Supporting neighbourhood improvements and shaping services based on the voice of our customers Maintaining accurate customer records and ensuring data is used responsibly Promoting SNG's values and culture of collaboration, safety, and inclusion What we're looking for: Experience delivering tenancy, lease, or neighbourhood management services Strong communication and relationship-building skills, with the ability to influence and resolve complex issues A collaborative approach, working across teams and with external stakeholders Good knowledge of landlord services and the ability to apply this in practice A customer-first mindset, with a track record of achieving positive outcomes Confidence using digital tools to support service delivery A full driving licence and access to your own vehicle
Communication Manager 6 Month Contract Warwick (2/3 days onsite) Are you a passionate communicator with a knack for influencing stakeholders? Do you thrive in a dynamic environment where your strategic input can drive imperatively change? If so, we have an exciting opportunity for you to lead our communications efforts as a Communication Manager! About the Role : As our Communication Manager, you will develop, manage, and lead a talented team of external affairs officers and agencies. Your expertise in communications will be pivotal in supporting our ambitious Net Zero portfolio, guiding it from development into delivery. Key Responsibilities : Strategic Communication Management: Oversee communications and stakeholder engagement for multiple Development Consent Order (DCO) applications currently in the Front End Engineering Design (FEED) phase. Communications Strategy Development: Set the communications strategy, including messaging, digital presence, media outreach, and planning for consultations with high-influence stakeholders. Project Delivery Communications: Lead all external communications related to project delivery, ensuring clarity, consistency, and positively in messaging. Collaborate closely with Corporate Affairs to amplify our impact. Collaborative Approach: Work hand-in-hand with programme communication leads across various initiatives within National Gas to ensure a unified messaging strategy and cohesive external project activities. Content Production Oversight: Manage the creation of high-quality content, from press releases and articles to engaging digital and social media campaigns that resonate with our audience. Stakeholder Relationship Building: Cultivate and maintain strong relationships with key stakeholders, including media outlets, industry partners, regulators, and government agencies. Strategic Advisory Role: Provide strategic advice to the executive team on all matters related to communications and reputation management. What We're Looking For : Proven experience in communications management, stakeholder engagement, and external affairs. Exceptional writing and content creation skills, with an ability to tailor messaging for diverse audiences. Strong leadership capabilities with a focus on team development and collaboration. A strategic thinker with the ability to provide insightful advice to senior leadership. Passion for sustainability and the Net Zero agenda is a plus! How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 22, 2026
Contractor
Communication Manager 6 Month Contract Warwick (2/3 days onsite) Are you a passionate communicator with a knack for influencing stakeholders? Do you thrive in a dynamic environment where your strategic input can drive imperatively change? If so, we have an exciting opportunity for you to lead our communications efforts as a Communication Manager! About the Role : As our Communication Manager, you will develop, manage, and lead a talented team of external affairs officers and agencies. Your expertise in communications will be pivotal in supporting our ambitious Net Zero portfolio, guiding it from development into delivery. Key Responsibilities : Strategic Communication Management: Oversee communications and stakeholder engagement for multiple Development Consent Order (DCO) applications currently in the Front End Engineering Design (FEED) phase. Communications Strategy Development: Set the communications strategy, including messaging, digital presence, media outreach, and planning for consultations with high-influence stakeholders. Project Delivery Communications: Lead all external communications related to project delivery, ensuring clarity, consistency, and positively in messaging. Collaborate closely with Corporate Affairs to amplify our impact. Collaborative Approach: Work hand-in-hand with programme communication leads across various initiatives within National Gas to ensure a unified messaging strategy and cohesive external project activities. Content Production Oversight: Manage the creation of high-quality content, from press releases and articles to engaging digital and social media campaigns that resonate with our audience. Stakeholder Relationship Building: Cultivate and maintain strong relationships with key stakeholders, including media outlets, industry partners, regulators, and government agencies. Strategic Advisory Role: Provide strategic advice to the executive team on all matters related to communications and reputation management. What We're Looking For : Proven experience in communications management, stakeholder engagement, and external affairs. Exceptional writing and content creation skills, with an ability to tailor messaging for diverse audiences. Strong leadership capabilities with a focus on team development and collaboration. A strategic thinker with the ability to provide insightful advice to senior leadership. Passion for sustainability and the Net Zero agenda is a plus! How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Title: Senior Regional Recruitment and Outreach Officer (Thames Valley & West London) Location: Thames Valley & West London Salary: £38,784 - £41,064 per annum - SS6 Job type: Full-time, Fixed term for up to 18 months UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: At University College Birmingham, we are transforming lives through career-focused education, outstanding student experiences, and sector-leading financial support. As we continue to grow, we are seeking an ambitious and driven Recruitment and Outreach professional to help strengthen our presence across the Thames Valley and West London and showcase the opportunities available at UCB. This is a high-profile role with significant autonomy and scope to influence regional recruitment strategy and outreach activity. The successful candidate will lead the development and delivery of UCB's schools' recruitment and outreach activity across this key regional growth market, building strong partnerships with schools and colleges, identifying opportunities to strengthen recruitment pipelines, and delivering activity that drives applications and conversion. Working closely with internal stakeholders, the postholder will use market insight, performance data, and regional intelligence to shape engagement activity, enhance UCB's profile, and support wider institutional recruitment objectives. This is a Thames Valley based hybrid role, requiring 1-2 days per month on campus in Birmingham, and offers the opportunity to make a visible and measurable impact within a fast-growing university environment. The ideal candidate will have established school and college contacts across the Thames Valley and/or West London region who can make an immediate impact in this 18-month fixed-term role. Interviews will take place on campus on Tuesday 14th July. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 28th June 2026. Interview Date - Tuesday 14th July 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Senior Regional Talent Acquisition and Outreach Manager, Senior Regional Recruitment and Engagement Lead, Regional Senior Recruitment and Outreach Specialist, Senior Area Recruitment and Outreach Officer, Senior Regional Resourcing and Outreach Partner, Senior Regional Talent Sourcing and Outreach Officer, Senior Regional Hiring and Outreach Manager, Senior Regional Recruitment and Community Outreach Officer, Senior Regional People Acquisition and Outreach Lead, Senior Regional Candidate Attraction and Outreach Manager, will also be considered for this role.
Jun 22, 2026
Contractor
Job Title: Senior Regional Recruitment and Outreach Officer (Thames Valley & West London) Location: Thames Valley & West London Salary: £38,784 - £41,064 per annum - SS6 Job type: Full-time, Fixed term for up to 18 months UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: At University College Birmingham, we are transforming lives through career-focused education, outstanding student experiences, and sector-leading financial support. As we continue to grow, we are seeking an ambitious and driven Recruitment and Outreach professional to help strengthen our presence across the Thames Valley and West London and showcase the opportunities available at UCB. This is a high-profile role with significant autonomy and scope to influence regional recruitment strategy and outreach activity. The successful candidate will lead the development and delivery of UCB's schools' recruitment and outreach activity across this key regional growth market, building strong partnerships with schools and colleges, identifying opportunities to strengthen recruitment pipelines, and delivering activity that drives applications and conversion. Working closely with internal stakeholders, the postholder will use market insight, performance data, and regional intelligence to shape engagement activity, enhance UCB's profile, and support wider institutional recruitment objectives. This is a Thames Valley based hybrid role, requiring 1-2 days per month on campus in Birmingham, and offers the opportunity to make a visible and measurable impact within a fast-growing university environment. The ideal candidate will have established school and college contacts across the Thames Valley and/or West London region who can make an immediate impact in this 18-month fixed-term role. Interviews will take place on campus on Tuesday 14th July. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 28th June 2026. Interview Date - Tuesday 14th July 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Senior Regional Talent Acquisition and Outreach Manager, Senior Regional Recruitment and Engagement Lead, Regional Senior Recruitment and Outreach Specialist, Senior Area Recruitment and Outreach Officer, Senior Regional Resourcing and Outreach Partner, Senior Regional Talent Sourcing and Outreach Officer, Senior Regional Hiring and Outreach Manager, Senior Regional Recruitment and Community Outreach Officer, Senior Regional People Acquisition and Outreach Lead, Senior Regional Candidate Attraction and Outreach Manager, will also be considered for this role.
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference. Work in a dynamic environment where your contributions are valued. Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 22, 2026
Seasonal
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference. Work in a dynamic environment where your contributions are valued. Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Jun 22, 2026
Full time
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Do you want to use your digital marketing skills to help sick children and young people experience something truly special? As Digital Marketing Officer, you'll play a key role in raising awareness of the incredible work carried out by a leading children's health charity. Whether that's funding life-saving medical equipment, pioneering research and innovation, or enhancing the hospital experience for children and their families. You'll help to share stories through digital platforms to inspire support and make a lasting impact. You'll join a close-knit, supportive team who look after one other. One of the most unique and extraordinary things about this organisation is its trailblazing approach to flexible working and wellbeing. The entire organisation works a 30 hour, 4-day week paid at the full-time salary equivalent. Salary: £26,848 - £31,439 per annum, depending on experience Hours : 30 hours Mon-Thurs (4-day working week, paid as full-time) Location : Hybrid, between Liverpool site and home Benefits: 27 days holiday (+bank) FTE, 4% employer pension contribution, NHS Blue Light card, wellbeing programme Culture: Flexible working and a culture that champions wellbeing About the role This is a hands-on role where you'll take responsibility for coordinating and maximising digital channels, including website, email and paid-for ads. With a focus on understanding SEO optimisation and Google ads, you'll use analytics and insights to improve digital engagement and impact. Of course, you'll be coordinating and designing engaging creative copy as part of this role, but we aren't looking for just a content creator. This role requires a digital-first approach, grounded in data, analytics and insight, to drive awareness, engagement and action. There's real scope to make this role your own and an opportunity for professional development and career growth down the line. About you You may be a digital marketing specialist already, or a marketing generalist with a keen interest to move into the digital space. First and foremost, we're looking for someone with an analytical and data-driven approach to marketing . Someone who understand results are driven by the quality of the insight and information you have at your fingertips. We'd love to see you demonstrating: Experience in a digital marketing, communications or content role. The ability to create and coordinate engaging digital content, especially in paid-for advertising. The skills to adapt messaging for different audiences and platforms. Experience using a CMS for website content and digital advertising platforms such as Meta and Google Ads. To apply If you're proactive and collaborative, and keen to contribute to a charity making magic happen, then we'd love to hear from you. Please send a copy of your CV or profile to Gabi Smith at Charity People as the first step. Deadline : 9am Thursday 25th June Interviews: Tuesday 7th July Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jun 22, 2026
Full time
Do you want to use your digital marketing skills to help sick children and young people experience something truly special? As Digital Marketing Officer, you'll play a key role in raising awareness of the incredible work carried out by a leading children's health charity. Whether that's funding life-saving medical equipment, pioneering research and innovation, or enhancing the hospital experience for children and their families. You'll help to share stories through digital platforms to inspire support and make a lasting impact. You'll join a close-knit, supportive team who look after one other. One of the most unique and extraordinary things about this organisation is its trailblazing approach to flexible working and wellbeing. The entire organisation works a 30 hour, 4-day week paid at the full-time salary equivalent. Salary: £26,848 - £31,439 per annum, depending on experience Hours : 30 hours Mon-Thurs (4-day working week, paid as full-time) Location : Hybrid, between Liverpool site and home Benefits: 27 days holiday (+bank) FTE, 4% employer pension contribution, NHS Blue Light card, wellbeing programme Culture: Flexible working and a culture that champions wellbeing About the role This is a hands-on role where you'll take responsibility for coordinating and maximising digital channels, including website, email and paid-for ads. With a focus on understanding SEO optimisation and Google ads, you'll use analytics and insights to improve digital engagement and impact. Of course, you'll be coordinating and designing engaging creative copy as part of this role, but we aren't looking for just a content creator. This role requires a digital-first approach, grounded in data, analytics and insight, to drive awareness, engagement and action. There's real scope to make this role your own and an opportunity for professional development and career growth down the line. About you You may be a digital marketing specialist already, or a marketing generalist with a keen interest to move into the digital space. First and foremost, we're looking for someone with an analytical and data-driven approach to marketing . Someone who understand results are driven by the quality of the insight and information you have at your fingertips. We'd love to see you demonstrating: Experience in a digital marketing, communications or content role. The ability to create and coordinate engaging digital content, especially in paid-for advertising. The skills to adapt messaging for different audiences and platforms. Experience using a CMS for website content and digital advertising platforms such as Meta and Google Ads. To apply If you're proactive and collaborative, and keen to contribute to a charity making magic happen, then we'd love to hear from you. Please send a copy of your CV or profile to Gabi Smith at Charity People as the first step. Deadline : 9am Thursday 25th June Interviews: Tuesday 7th July Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Client Local Authority in Barking Job Title Resident Engagement Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description Job Purpose To deliver a responsive and dynamic resident engagement function across all of the Council's social housing properties. To ensure that housing services meet and exceed the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard, ensuring that as a social landlord the Council takes tenants' views into account and provides relevant information in an accessible form on accessing services and the performance of the housing service. To be responsible for scheduling and delivering on specific programmes and events including awareness-raising campaigns, consultation on specific policies and proposed changes to services, gathering feedback on the quality of services, and measuring residents' satisfaction with housing services. Specific Accountabilities of the Role To engage with tenants and other residents in the Council's housing stock, delivering a full programme of engagement projects and meeting the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard. To organise and facilitate public and online meetings, surveys, surgeries etc. across the borough to capture the views of tenants and to provide a comprehensive set of opportunities for them to make their voices heard and to contribute to the development of housing services. To lead meetings with tenants and residents, ensuring all voices are heard and that follow-up actions are captured and implemented after the meeting, with all attendees advised of progress ( you said, we did') To lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities; to support tenants and residents to take an active part in resident engagement, utilising creative and innovative engagement methods to drive participation. To assist other teams in Housing to collate and present performance information in a way that is accessible and easy to understand, and to provide opportunities for comment and scrutiny on performance as an integral part of the engagement programme. To promote digital inclusion amongst tenants to enable them to engage with LBBD using improved technology; and to enable tenants to take part in engagement activities by more traditional means if necessary. To work closely with other teams in Housing including Housing Management and Asset Management to coordinate tenant engagement activities and ensure that they provide specialist input into the dialogue with tenants about all housing services. To facilitate induction and training programmes for tenants joining the Tenants Scrutiny Panel and other bodies such as recruitment panels or procurement panels, ensuring they are empowered to play a full role in these exercises as the voice of the tenants. Experience: Knowledge of effective community engagement techniques and practices. Knowledge of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard for social housing providers Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 22, 2026
Contractor
Client Local Authority in Barking Job Title Resident Engagement Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description Job Purpose To deliver a responsive and dynamic resident engagement function across all of the Council's social housing properties. To ensure that housing services meet and exceed the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard, ensuring that as a social landlord the Council takes tenants' views into account and provides relevant information in an accessible form on accessing services and the performance of the housing service. To be responsible for scheduling and delivering on specific programmes and events including awareness-raising campaigns, consultation on specific policies and proposed changes to services, gathering feedback on the quality of services, and measuring residents' satisfaction with housing services. Specific Accountabilities of the Role To engage with tenants and other residents in the Council's housing stock, delivering a full programme of engagement projects and meeting the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard. To organise and facilitate public and online meetings, surveys, surgeries etc. across the borough to capture the views of tenants and to provide a comprehensive set of opportunities for them to make their voices heard and to contribute to the development of housing services. To lead meetings with tenants and residents, ensuring all voices are heard and that follow-up actions are captured and implemented after the meeting, with all attendees advised of progress ( you said, we did') To lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities; to support tenants and residents to take an active part in resident engagement, utilising creative and innovative engagement methods to drive participation. To assist other teams in Housing to collate and present performance information in a way that is accessible and easy to understand, and to provide opportunities for comment and scrutiny on performance as an integral part of the engagement programme. To promote digital inclusion amongst tenants to enable them to engage with LBBD using improved technology; and to enable tenants to take part in engagement activities by more traditional means if necessary. To work closely with other teams in Housing including Housing Management and Asset Management to coordinate tenant engagement activities and ensure that they provide specialist input into the dialogue with tenants about all housing services. To facilitate induction and training programmes for tenants joining the Tenants Scrutiny Panel and other bodies such as recruitment panels or procurement panels, ensuring they are empowered to play a full role in these exercises as the voice of the tenants. Experience: Knowledge of effective community engagement techniques and practices. Knowledge of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard for social housing providers Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We put wellbeing first by giving our teams more time to recharge Job Title: IT Teacher Location: Norton College, Worcester, WR5 2BA Salary: Up to £43,000 per annum (depending on experience, not pro rata) Hours: 37.5 hours per week Monday to Friday Contract: Permanent Term Time Only Start: June 2026 UK Applicants only - this role does not offer sponsorship About the Role Are you passionate about IT, digital learning, and inspiring young people? Norton College is seeking an IT Teacher who wants to make a visible, daily impact on students with complex needs. This isn't just a teaching role - it's an opportunity to lead and shape IT across the college, helping learners gain digital skills, confidence, independence, and real-world capabilities. You'll teach across Entry Level 1, BTEC, and GCSE qualifications, creating engaging, hands-on learning experiences tailored to each student's strengths. At Norton College, you'll join a supportive, forward-thinking team where your expertise is valued, your creativity is encouraged, and your impact is tangible. As our IT Teacher, you'll take the lead in planning, developing and delivering an engaging and accessible IT curriculum that inspires learners of all abilities. Teaching students from Entry Level 1 through to BTEC and GCSE qualifications, you'll create dynamic, hands-on learning experiences that build confidence, foster independence and celebrate achievement. Working within a supportive and forward-thinking environment, you'll have the freedom to be creative, adapt your teaching to individual needs and make a visible impact every single day. What You'll Be Doing Delivering engaging and differentiated IT lessons across Entry Level, BTEC and GCSE qualifications Leading the development and continuous improvement of the college's IT curriculum Creating innovative Programmes of Work and Schemes of Study that inspire and motivate learners Monitoring pupil progress, assessing achievement and implementing strategies to maximise outcomes Working closely with the Examinations Officer to coordinate assessments and qualification entries Building positive relationships with pupils, families and colleagues to support learning and wellbeing Adapting teaching approaches to meet a wide range of learning styles and SEMH needs Keeping up to date with developments in IT, digital technologies and specialist teaching practice Promoting safeguarding, inclusion and positive behaviour throughout the college community Supporting wider school initiatives and contributing to a collaborative, student-centred culture About You You'll be someone who: Holds Qualified Teacher Status (QTS) with a specialism in IT or a related subject Has experience teaching BTEC and GCSE IT qualifications Has at least 2 years' recent experience working with pupils with SEMH needs Can adapt teaching for different learning styles and abilities Has excellent communication skills and the ability to motivate and inspire learners Is organised, proactive, and able to work independently and collaboratively Demonstrates a strong commitment to safeguarding, inclusion, and student wellbeing Why Norton College? Work in a nurturing, SEMH-focused school where your work makes a daily difference Be part of a close-knit, collaborative team that values innovation and professional development Enjoy a role where you can lead, inspire, and see real impact in every student's progress Opportunity to shape the IT curriculum and bring your ideas to life At Norton College, your teaching will transform lives. If you're ready to inspire students, make IT come alive, and work somewhere that truly values your contribution, we want to hear from you. About us Norton College is a specialist school for secondary students aged 11-19 in Worcester and Tewkesbury. Norton College is a specialist independent provider that aims to positively support young people who have a range of complex learning needs through vocational courses and bespoke learning packages. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Jun 21, 2026
Full time
We put wellbeing first by giving our teams more time to recharge Job Title: IT Teacher Location: Norton College, Worcester, WR5 2BA Salary: Up to £43,000 per annum (depending on experience, not pro rata) Hours: 37.5 hours per week Monday to Friday Contract: Permanent Term Time Only Start: June 2026 UK Applicants only - this role does not offer sponsorship About the Role Are you passionate about IT, digital learning, and inspiring young people? Norton College is seeking an IT Teacher who wants to make a visible, daily impact on students with complex needs. This isn't just a teaching role - it's an opportunity to lead and shape IT across the college, helping learners gain digital skills, confidence, independence, and real-world capabilities. You'll teach across Entry Level 1, BTEC, and GCSE qualifications, creating engaging, hands-on learning experiences tailored to each student's strengths. At Norton College, you'll join a supportive, forward-thinking team where your expertise is valued, your creativity is encouraged, and your impact is tangible. As our IT Teacher, you'll take the lead in planning, developing and delivering an engaging and accessible IT curriculum that inspires learners of all abilities. Teaching students from Entry Level 1 through to BTEC and GCSE qualifications, you'll create dynamic, hands-on learning experiences that build confidence, foster independence and celebrate achievement. Working within a supportive and forward-thinking environment, you'll have the freedom to be creative, adapt your teaching to individual needs and make a visible impact every single day. What You'll Be Doing Delivering engaging and differentiated IT lessons across Entry Level, BTEC and GCSE qualifications Leading the development and continuous improvement of the college's IT curriculum Creating innovative Programmes of Work and Schemes of Study that inspire and motivate learners Monitoring pupil progress, assessing achievement and implementing strategies to maximise outcomes Working closely with the Examinations Officer to coordinate assessments and qualification entries Building positive relationships with pupils, families and colleagues to support learning and wellbeing Adapting teaching approaches to meet a wide range of learning styles and SEMH needs Keeping up to date with developments in IT, digital technologies and specialist teaching practice Promoting safeguarding, inclusion and positive behaviour throughout the college community Supporting wider school initiatives and contributing to a collaborative, student-centred culture About You You'll be someone who: Holds Qualified Teacher Status (QTS) with a specialism in IT or a related subject Has experience teaching BTEC and GCSE IT qualifications Has at least 2 years' recent experience working with pupils with SEMH needs Can adapt teaching for different learning styles and abilities Has excellent communication skills and the ability to motivate and inspire learners Is organised, proactive, and able to work independently and collaboratively Demonstrates a strong commitment to safeguarding, inclusion, and student wellbeing Why Norton College? Work in a nurturing, SEMH-focused school where your work makes a daily difference Be part of a close-knit, collaborative team that values innovation and professional development Enjoy a role where you can lead, inspire, and see real impact in every student's progress Opportunity to shape the IT curriculum and bring your ideas to life At Norton College, your teaching will transform lives. If you're ready to inspire students, make IT come alive, and work somewhere that truly values your contribution, we want to hear from you. About us Norton College is a specialist school for secondary students aged 11-19 in Worcester and Tewkesbury. Norton College is a specialist independent provider that aims to positively support young people who have a range of complex learning needs through vocational courses and bespoke learning packages. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Position: Retail Security Officer Location: Crawley Pay Rate: £14.20 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T55) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Jun 21, 2026
Full time
Position: Retail Security Officer Location: Crawley Pay Rate: £14.20 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T55) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Job Title: Community Housing Officer Location: Dudley Contract: Temporary (6 months) Rates: 25.91 (Umbrella) Job Purpose: To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Specific Accountabilities To manage tenancies and the estate environment in a designated housing area (patch) and to be the main front-line contact for tenants and residents for housing and estate management matters. To provide contact, advice, and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement, ensuring customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate To take a pro-active approach towards tenancy compliance, keeping residents safe, estate management, ensuring regular home reviews, estate walkabouts and estate inspections are carried out. Effectively manage all aspects of tenancy conditions, administration and enforcement having due regard to the needs of our tenants and other occupiers, the law and Dudley MBC policies and procedures. To identify, monitor and take necessary enforcement action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure, and guidelines. To respond to and manage reports of nuisance, harassment, or antisocial behaviour in a timely manner, commissioning the Community Safety (ASB) Team to assist with complex cases and where legal remedies are required. To manage vulnerable customers and complex casework, where higher levels of need are required to help sustain tenancies, commission other services such as our Community Safety (ASB) Team and Housing Support Teams and relevant agencies to offer appropriate services and where necessary legal enforcement. To undertake communal inspections in flatted blocks as required, and to monitor hazards and maintain high standards on housing estates, reporting any incidents of vandalism and/or damage to ensure speedy remedy. Proactively manage estates including identification and remedy of untidy gardens and tree maintenance. Arrange and lead on estate walkabouts and patch inspections along with residents and other stakeholders where appropriate. Identify health and safety concerns including reporting repairs to buildings, over-grown trees and shrubs and communal areas. Health and safety is a key priority for employees and it is everyone's responsibility to report repairs when they see them. To deliver a Home-Review programme, and actively follow up on all cases of compliance non-access cases on a timely basis to minimise risk to residents. To contribute to the improvement of housing services by working effectively with colleagues across teams, partnership organisations and external agencies to enhance the functionality, attractiveness, safety and sustainability of estates and homes. Play an active role in co-producing and commissioning planned enhancements to our services and to the built environment. To be a key contact in the community, well known to stakeholders, and actively engaged with community champions, Tenants & Residents Associations, local members, PCSOs and other key stakeholders. To provide elected members and MPs with information to carry out their democratic and/or governance responsibilities To encourage tenants to be actively involved in the upkeep of their area, to be involved in the local community and empower residents to influence the decision-making process. Forge relationships with involved customers, encouraging greater levels of customer involvement targeting new tenants. To be visible and responsive in the neighbourhood, arranging planned activities including community events and activities, facilitating joint working with other teams encouraging tenants to be actively involved in the upkeep of their area. To provide multi-channel access to tenants to discuss their needs using digital channels and face to face surgeries the CHO will be the first point of contact for residents and local members. To be vigilant to identifying safeguarding and support needs, and to engage with all applicable services to prevent harm and sustain tenancies. To actively work with households and other agencies at times of crisis such as relationship breakdown, domestic abuse, bereavement or decline in health to support housing need at critical times when customers are vulnerable. To use emotional intelligence in providing a sensitive and appropriate service. To work in partnership with colleagues from all teams, to meet the needs of our tenants through a multi-disciplinary hybrid neighbourhood service model. Work jointly with other teams to enhance the reputation of the Housing Service and to create well planned, sustainable, safe, and attractive communal environments within our buildings and across the whole estate. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 20, 2026
Seasonal
Job Title: Community Housing Officer Location: Dudley Contract: Temporary (6 months) Rates: 25.91 (Umbrella) Job Purpose: To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Specific Accountabilities To manage tenancies and the estate environment in a designated housing area (patch) and to be the main front-line contact for tenants and residents for housing and estate management matters. To provide contact, advice, and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement, ensuring customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate To take a pro-active approach towards tenancy compliance, keeping residents safe, estate management, ensuring regular home reviews, estate walkabouts and estate inspections are carried out. Effectively manage all aspects of tenancy conditions, administration and enforcement having due regard to the needs of our tenants and other occupiers, the law and Dudley MBC policies and procedures. To identify, monitor and take necessary enforcement action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure, and guidelines. To respond to and manage reports of nuisance, harassment, or antisocial behaviour in a timely manner, commissioning the Community Safety (ASB) Team to assist with complex cases and where legal remedies are required. To manage vulnerable customers and complex casework, where higher levels of need are required to help sustain tenancies, commission other services such as our Community Safety (ASB) Team and Housing Support Teams and relevant agencies to offer appropriate services and where necessary legal enforcement. To undertake communal inspections in flatted blocks as required, and to monitor hazards and maintain high standards on housing estates, reporting any incidents of vandalism and/or damage to ensure speedy remedy. Proactively manage estates including identification and remedy of untidy gardens and tree maintenance. Arrange and lead on estate walkabouts and patch inspections along with residents and other stakeholders where appropriate. Identify health and safety concerns including reporting repairs to buildings, over-grown trees and shrubs and communal areas. Health and safety is a key priority for employees and it is everyone's responsibility to report repairs when they see them. To deliver a Home-Review programme, and actively follow up on all cases of compliance non-access cases on a timely basis to minimise risk to residents. To contribute to the improvement of housing services by working effectively with colleagues across teams, partnership organisations and external agencies to enhance the functionality, attractiveness, safety and sustainability of estates and homes. Play an active role in co-producing and commissioning planned enhancements to our services and to the built environment. To be a key contact in the community, well known to stakeholders, and actively engaged with community champions, Tenants & Residents Associations, local members, PCSOs and other key stakeholders. To provide elected members and MPs with information to carry out their democratic and/or governance responsibilities To encourage tenants to be actively involved in the upkeep of their area, to be involved in the local community and empower residents to influence the decision-making process. Forge relationships with involved customers, encouraging greater levels of customer involvement targeting new tenants. To be visible and responsive in the neighbourhood, arranging planned activities including community events and activities, facilitating joint working with other teams encouraging tenants to be actively involved in the upkeep of their area. To provide multi-channel access to tenants to discuss their needs using digital channels and face to face surgeries the CHO will be the first point of contact for residents and local members. To be vigilant to identifying safeguarding and support needs, and to engage with all applicable services to prevent harm and sustain tenancies. To actively work with households and other agencies at times of crisis such as relationship breakdown, domestic abuse, bereavement or decline in health to support housing need at critical times when customers are vulnerable. To use emotional intelligence in providing a sensitive and appropriate service. To work in partnership with colleagues from all teams, to meet the needs of our tenants through a multi-disciplinary hybrid neighbourhood service model. Work jointly with other teams to enhance the reputation of the Housing Service and to create well planned, sustainable, safe, and attractive communal environments within our buildings and across the whole estate. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
CHARTERED ASSOCIATION OF BUSINESS SCHOOLS
City, London
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
Jun 20, 2026
Full time
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
Admissions Manager Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £45,000-50,000 There are two Admissions Manager roles within the Admissions & Marketing team, both covering junior and senior school entry. One part time Admissions Manager is already in post; this new role will work in close partnership with the existing manager to ensure a seamless, high quality admissions experience. This is a strategically significant position requiring a rare combination of commercial insight, market awareness, efficient operational planning, and exceptional customer service. Collaboration is fundamental. The Admissions Manager will work closely with the Director of Admissions & Marketing, the Head of Marketing and the wider school community to ensure admissions activity, marketing strategy and communications planning are aligned, data driven and mutually reinforcing. Direct line management of Admissions Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Exceptional organisational and planning skills - able to design, manage and refine efficient, multi stage admissions processes throughout the year Strong commercial and market insight - understands local demographics, feeder school dynamics, competitor activity and parent decision making behaviours, using this intelligence to inform strategy and planning Collaborative working style - works closely with the Director of Admissions & Marketing, the Head of Marketing and the second Admissions Manager to ensure aligned, strategic delivery of annual strategic plan Excellent interpersonal skills - confident engaging with prospective families, feeder schools, staff, Governors and the wider community Outstanding communication skills - able to deliver clear, timely and accurate information through written, verbal and face to face channels Ability to operate at a senior level - supports the Director and the wider Senior Management Team to guide, support and direct staff in delivering an excellent experience for prospective families High level of professionalism and discretion - represents the school with integrity and confidence Capacity to manage peak period workloads - ensures the Admissions office is appropriately staffed during busy holiday periods, particularly in Autumn and early Spring Confident decision maker - able to take initiative and uphold the school's standards for the prospective family experience Leadership and line management experience - capable of motivating, developing and managing the Systems & Data Officer and the Admissions Officer Responsibilities Process and Planning Work with the Marketing team to manage the end to end communications journey for prospective parents, from initial enquiry to acceptance of a place Work with the Director to set and manage the annual Admissions budget Provide strategic input into advertising planning ahead of the Autumn Open Events season Collaborate with the Director to maintain and annually update a local area map showing feeder school patterns and family locations, using this data to inform strategic planning and market positioning Initial Enquiries Build strong, positive relationships with prospective families Gather and record all relevant information to evaluate and prioritise enquiries, ensuring the Admissions database remains accurate and up to date Ensure timely and personalised follow ups to all enquiries Provide a tailored, high quality service to high priority enquirers, including: understanding family needs, encouraging school visits and signposting relevant events Visits & Tours Manage appointment bookings and liaise with relevant staff Oversee the organisation of group and individual families' tours Ensure visiting families' information is accurate and available to the Head and relevant staff Ensure all visits are followed up promptly by email or telephone Events Work with the Director to organise and attend events for prospective and registered pupils, including taster days and Open Events and Welcome Events Oversee operational planning for Admissions events, delegating tasks to Admissions Officer as appropriate Manage team rotas for out of hours Admissions events and enquiry monitoring Applications Oversee all administrative aspects of the admissions process for new families, working closely with Systems & Data Office to ensure the application experience is as user-friendly and intuitive as possible Liaise closely with the Junior School and Sixth Form regarding admissions and pupil transitions Manage entrance tests, including coordination with teaching staff and remote assessments for overseas applicants Maintain proactive communication with families throughout the process, including after assessments and during the joining papers stage Liaise with the Bursar's office regarding financial assistance applications, projected pupil roll and fee related matters Work with School Data Manager and Pastoral team to ensure new joiners in Years 8-10 are placed in appropriate teaching groups, tutor groups and mentoring arrangements Information Management Manage development and updates of Appliccaa system Provide statistical information and reports for the Head, SMT and Governors Work with the Director, Head and Head of Junior School on offer numbers, waiting lists and admissions decisions Feeder Schools and Market Insight Work closely with the Director to develop and implement a feeder school strategy and action plan Build detailed knowledge of feeder and competitor schools, using this insight to inform planning and positioning Prepare demographic and market related reports as required by the Director Management & Development Act as joint line manager to the Admissions Office and Systems & Data Officer, ensuring they are motivated, trained and appraised in line with school policies Undertake relevant training as agreed with the Director Person Specification Essential Proven experience in admissions, marketing, customer experience, or a related professional services environment Demonstrable success in managing complex, multi stage processes with high levels of accuracy and organisation Experience working in a competitive, customer facing environment where service quality directly influences outcomes Strong understanding of market dynamics, including demographics, competitor behaviour and customer decision making Experience delivering strategic plans and contributing to organisational planning cycles Line management experience, including motivating and developing staff Experience working collaboratively with senior leaders and cross functional teams High level of digital literacy, including CRM/database management and Microsoft Office applications Ability to analyse data, identify trends and use insight to inform decision making Confident decision maker with sound judgement and the ability to act autonomously when required Desirable Experience working in an independent school or education sector admissions environment Knowledge of SIMS or similar school management systems Experience managing events, including planning, logistics and stakeholder coordination Understanding of the local educational landscape, including feeder schools and competitor schools Personal Attributes Warm, welcoming and professional manner, with a genuine commitment to delivering best in class customer service Commercially aware, with the ability to balance strategic priorities with operational realities Proactive and forward thinking, anticipating challenges and identifying opportunities for improvement Calm under pressure, particularly during peak admissions periods and high stakes events Collaborative and team oriented, valuing partnership with colleagues across Admissions, Marketing and the wider school Discreet and trustworthy, able to handle sensitive information with professionalism Resilient, adaptable and comfortable working in a fast paced, dynamic environment Personally invested in upholding the school's values and representing the school with integrity Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically to: or by post to: Mrs A Ross, Human Resources, Colfe's School, Horn Park Lane, London SE12 8AW Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening . click apply for full job details
Jun 20, 2026
Full time
Admissions Manager Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £45,000-50,000 There are two Admissions Manager roles within the Admissions & Marketing team, both covering junior and senior school entry. One part time Admissions Manager is already in post; this new role will work in close partnership with the existing manager to ensure a seamless, high quality admissions experience. This is a strategically significant position requiring a rare combination of commercial insight, market awareness, efficient operational planning, and exceptional customer service. Collaboration is fundamental. The Admissions Manager will work closely with the Director of Admissions & Marketing, the Head of Marketing and the wider school community to ensure admissions activity, marketing strategy and communications planning are aligned, data driven and mutually reinforcing. Direct line management of Admissions Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Exceptional organisational and planning skills - able to design, manage and refine efficient, multi stage admissions processes throughout the year Strong commercial and market insight - understands local demographics, feeder school dynamics, competitor activity and parent decision making behaviours, using this intelligence to inform strategy and planning Collaborative working style - works closely with the Director of Admissions & Marketing, the Head of Marketing and the second Admissions Manager to ensure aligned, strategic delivery of annual strategic plan Excellent interpersonal skills - confident engaging with prospective families, feeder schools, staff, Governors and the wider community Outstanding communication skills - able to deliver clear, timely and accurate information through written, verbal and face to face channels Ability to operate at a senior level - supports the Director and the wider Senior Management Team to guide, support and direct staff in delivering an excellent experience for prospective families High level of professionalism and discretion - represents the school with integrity and confidence Capacity to manage peak period workloads - ensures the Admissions office is appropriately staffed during busy holiday periods, particularly in Autumn and early Spring Confident decision maker - able to take initiative and uphold the school's standards for the prospective family experience Leadership and line management experience - capable of motivating, developing and managing the Systems & Data Officer and the Admissions Officer Responsibilities Process and Planning Work with the Marketing team to manage the end to end communications journey for prospective parents, from initial enquiry to acceptance of a place Work with the Director to set and manage the annual Admissions budget Provide strategic input into advertising planning ahead of the Autumn Open Events season Collaborate with the Director to maintain and annually update a local area map showing feeder school patterns and family locations, using this data to inform strategic planning and market positioning Initial Enquiries Build strong, positive relationships with prospective families Gather and record all relevant information to evaluate and prioritise enquiries, ensuring the Admissions database remains accurate and up to date Ensure timely and personalised follow ups to all enquiries Provide a tailored, high quality service to high priority enquirers, including: understanding family needs, encouraging school visits and signposting relevant events Visits & Tours Manage appointment bookings and liaise with relevant staff Oversee the organisation of group and individual families' tours Ensure visiting families' information is accurate and available to the Head and relevant staff Ensure all visits are followed up promptly by email or telephone Events Work with the Director to organise and attend events for prospective and registered pupils, including taster days and Open Events and Welcome Events Oversee operational planning for Admissions events, delegating tasks to Admissions Officer as appropriate Manage team rotas for out of hours Admissions events and enquiry monitoring Applications Oversee all administrative aspects of the admissions process for new families, working closely with Systems & Data Office to ensure the application experience is as user-friendly and intuitive as possible Liaise closely with the Junior School and Sixth Form regarding admissions and pupil transitions Manage entrance tests, including coordination with teaching staff and remote assessments for overseas applicants Maintain proactive communication with families throughout the process, including after assessments and during the joining papers stage Liaise with the Bursar's office regarding financial assistance applications, projected pupil roll and fee related matters Work with School Data Manager and Pastoral team to ensure new joiners in Years 8-10 are placed in appropriate teaching groups, tutor groups and mentoring arrangements Information Management Manage development and updates of Appliccaa system Provide statistical information and reports for the Head, SMT and Governors Work with the Director, Head and Head of Junior School on offer numbers, waiting lists and admissions decisions Feeder Schools and Market Insight Work closely with the Director to develop and implement a feeder school strategy and action plan Build detailed knowledge of feeder and competitor schools, using this insight to inform planning and positioning Prepare demographic and market related reports as required by the Director Management & Development Act as joint line manager to the Admissions Office and Systems & Data Officer, ensuring they are motivated, trained and appraised in line with school policies Undertake relevant training as agreed with the Director Person Specification Essential Proven experience in admissions, marketing, customer experience, or a related professional services environment Demonstrable success in managing complex, multi stage processes with high levels of accuracy and organisation Experience working in a competitive, customer facing environment where service quality directly influences outcomes Strong understanding of market dynamics, including demographics, competitor behaviour and customer decision making Experience delivering strategic plans and contributing to organisational planning cycles Line management experience, including motivating and developing staff Experience working collaboratively with senior leaders and cross functional teams High level of digital literacy, including CRM/database management and Microsoft Office applications Ability to analyse data, identify trends and use insight to inform decision making Confident decision maker with sound judgement and the ability to act autonomously when required Desirable Experience working in an independent school or education sector admissions environment Knowledge of SIMS or similar school management systems Experience managing events, including planning, logistics and stakeholder coordination Understanding of the local educational landscape, including feeder schools and competitor schools Personal Attributes Warm, welcoming and professional manner, with a genuine commitment to delivering best in class customer service Commercially aware, with the ability to balance strategic priorities with operational realities Proactive and forward thinking, anticipating challenges and identifying opportunities for improvement Calm under pressure, particularly during peak admissions periods and high stakes events Collaborative and team oriented, valuing partnership with colleagues across Admissions, Marketing and the wider school Discreet and trustworthy, able to handle sensitive information with professionalism Resilient, adaptable and comfortable working in a fast paced, dynamic environment Personally invested in upholding the school's values and representing the school with integrity Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically to: or by post to: Mrs A Ross, Human Resources, Colfe's School, Horn Park Lane, London SE12 8AW Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening . click apply for full job details
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.
Jun 20, 2026
Contractor
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Jun 20, 2026
Full time
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 20, 2026
Full time
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
