51 jobs found

Customer Service Coordinator Up to £30,000 Long term temp I currently have an excellent opportunity to join a well-established organisation that supports customers across a wide range of sectors. The team is dedicated to delivering high-quality products and services, and you'll play a key role in ensuring customers receive timely, accurate and professional support. If you enjoy problem-solving, working collaboratively and providing a great customer experience, this role offers a strong platform to grow and develop. About the Role As a Customer Service Coordinator, you'll be the first point of contact for customer enquiries, order processing and general service requests. You'll work closely with colleagues across Customer Experience, Sales, Operations and Technical teams to ensure every customer receives a smooth and efficient service. Key Responsibilities Deliver a high standard of customer service and contribute to a culture of service excellence Support customer service operations across sites and collaborate with internal teams Ensure customer needs are met within agreed response times Manage day-to-day activities within the Customer Experience function Process quotations and orders accurately and efficiently Assist with basic fault-finding steps and create service reports Meet customer satisfaction targets and proactively resolve issues Handle and escalate customer complaints in line with procedures Complete administrative and order management tasks Support customers with general product queries Skills & Experience Required Experience in a customer service environment that involves direct customer interaction outside a call-centre setting Confident in using Microsoft Office; experience with Oracle is an advantage. Strong communication skills and the ability to work with stakeholders at all levels What's on Offer A supportive team environment A role with variety, responsibility and customer interaction Opportunity for a permanent position for the right candidate Up to £30,000 depending on experience Full-time, fully office-based Long term temp with the potential for permanent If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Sales Coordinator A well-established and expanding technical engineering business based in LS12 is seeking to appoint a Sales Coordinator to join its busy commercial team. This opportunity is ideal for an experienced Sales Coordinator or someone looking to step into an Sales Coordinator role with a strong interest in technical products. An electrical background or qualification would be advantageous for this Sales Coordinator position. As Sales Coordinator , you will play a central role in supporting customers, handling enquiries, and ensuring orders are processed efficiently. This Sales Coordinator role offers structured product training and can provide a clear pathway for progression into more technical or senior commercial positions over time. The Role As Sales Coordinator , you will work in a fast-paced, customer-focused environment, supporting a diverse range of technical products and solutions. Key responsibilities of the Sales Coordinator include: Managing inbound sales enquiries via telephone and email Providing customers with accurate product information, pricing, and availability Preparing quotations and processing customer orders Liaising with technical specialists and external sales teams Assisting customers with basic technical queries and product selection Building strong customer relationships to maximise sales opportunities Maintaining accurate CRM systems and order records About You To succeed as Sales Coordinator , you will ideally have: Previous experience in a Sales Coordinator or technical support role Alternatively, an electrical or engineering qualification with strong commercial awareness Excellent communication skills with a professional, customer-focused approach The ability to thrive in a fast-paced sales environment A motivated, reliable attitude and a desire to develop technical product knowledge What's On Offer Salary of £27,000 to £35,000, depending on experience Structured product training and ongoing development Clear progression opportunities within a growing organisation A supportive team environment with a practical, hands-on culture Company pension scheme Holiday entitlement increasing with length of service On-site parking This Sales Coordinator position offers an excellent opportunity to build a long-term career within a dynamic and growing engineering business.

Business Development Manager Location/Territory: Local Lancashire & North Manchester Region Salary: Up to £50,000 (dependent on experience) + bonus (OTE up to 100% of salary) Package: Company car or allowance, flexible benefits, up to 27 days holiday (plus bank holidays & holiday purchase scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution & Solutions Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can build a sales career that grows. With over 75 years of industry expertise, we offer stability alongside a forward-thinking, growth-focused culture. Our fast-paced, results-driven environment will challenge and stretch you, but it also provides genuine opportunities for progression and long-term success. We reward performance, support development, and empower our people to take ownership of their careers. If you re motivated by winning new business and building something meaningful, you ll thrive here. The Business Development Manager Role This is a new business, field-based sales role focused on driving profitable growth across your assigned local territory. You will take ownership of developing a robust sales pipeline, targeting and converting new customers through a consultative, solution-led approach. Working closely with internal teams and regional leadership, you will identify opportunities, conduct packaging audits, present tailored solutions, and secure profitable new business opportunities across a broad range of sectors. Alongside self-generated opportunities, you will also benefit from access to quality sales lead data and existing prospect information to support your activity. Initially, there will additionally be a focus on re-engaging selected lapsed and dormant customer accounts, identifying opportunities to win back and develop profitable trading relationships. The role will primarily focus on developing small-to-medium sized customer accounts, typically securing new business opportunities in the region of £25,000-£40,000 annual spend, contributing towards an annual new business target of approximately £400,000. Supported by an Internal Sales Coordinator, you ll spend much of your time out in the field - attending customer meetings, engaging prospects, building relationships, and closing deals - whilst maintaining strong pipeline discipline through effective CRM utilisation, structured sales planning, and proactive territory management. Key Responsibilities Develop and execute a structured territory sales plan focused on new business acquisition Identify, target, and win new customers through cold calling, networking, referrals, and marketing leads Build and maintain a strong, active pipeline to consistently achieve and exceed new business targets Conduct customer site visits and packaging audits to identify improvement opportunities Present tailored, solution-led proposals aligned to customer needs and commercial objectives Negotiate pricing and commercial terms to maximise margin and long-term value Work closely with internal teams (sales support, procurement, logistics) to ensure smooth onboarding and delivery Maintain accurate and up-to-date records of all activity, opportunities, and pipeline via CRM (MS Dynamics) Collaborate with wider regional and national teams to maximise cross-selling opportunities What You Will Bring Essential: Minimum of two years experience in a B2B field sales role focused on targeted new business acquisition To effectively manage this local territory, you should ideally live within approximately 30 minutes drive of our Heywood site and be familiar with selling into the proposed Lancashire/Northern Manchester area. Proven track record of winning new business and achieving sales targets The ability to work in a targeted fashion, utilising leads & data to proactively attack & win back lapsed client accounts Strong consultative selling approach with the ability to identify needs and deliver tailored products & solutions. Proven experience of developing existing customer accounts whilst effectively managing margins, profitability and commercial growth opportunities. Experience generating own leads through cold calling, networking, and proactive prospecting Experience of selling high volume consumable products with multi-product catalogue/SKUs (if not packaging, stationary/office products, PPE/workwear/safety products, hygiene/janitorial or industrial consumables could all be a potential fit). Commercial awareness with the ability to negotiate effectively and protect margin Self-motivated, resilient, and comfortable working autonomously in a field-based role Excellent communication and presentation skills Valid UK driving licence Strong IT skills including Microsoft Office and CRM systems Desirable: Experience within packaging, manufacturing, distribution, or a related technical product environment Familiarity with Microsoft Dynamics CRM What You Will Get We provide a competitive basic salary alongside a lucrative bonus structure designed to recognise and incentivise success. Our flexible benefits package can include: 25 days annual leave (rising to 27 with service) plus all public/bank holidays Additional holiday purchase scheme Contributory pension scheme Company car or cash allowance (including electric options) Employee assistance programme to support wellbeing Extensive training and development opportunities Employee discount scheme (retail and leisure) Annual paid volunteering day Simply Health/Dental or BUPA options (role dependent) Enhanced HR policies and long service awards Charitable giving options Financial support with eye tests and glasses (DSE users) EE mobile discount scheme Your Future With Us At Macfarlane Group, we actively support career progression and internal mobility. This role offers a clear pathway into senior sales or leadership positions, supported by structured development plans and ongoing training. You ll have access to both internal expertise and external development programmes, including accredited pathways with organisations such as the Institute of Leadership & Management (ILM) and the Institute of Sales Professionals (ISP). How to Apply/Next Steps We are moving quickly to identify high-calibre candidates and expect to begin interviews shortly. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you have not heard from us within 2-3 weeks, please assume your application has been unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please

Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services team About you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworks Desirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualification Personal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectives Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role.

Based in a brand spanking new office you will be working 8am - 4:30pm Monday to Friday. Your role is an integral part of the success of the business and therefore comes with a bonus - paid 6 monthly and up to 10% of your salary. You will have an exciting and varied role, cover the following: Sales Support: Assist the sales team with preparing quotes, proposals, and contracts. Maintain and update customer records, sales reports, and CRM systems. Track sales leads, monitor performance, and follow up with clients as needed. Schedule meetings, demos, and follow-up calls between sales representatives and clients. Coordinate sales materials, presentations, and marketing campaigns. Customer Service: Serve as the first point of contact for customer enquiries via phone, email, or in person. Handle customer enquiries and service requests promptly and professionally. Collaborate with logistics, technical, and service teams to resolve client concerns. Accounts Assistance Sales and Purchase Ledger Reconciliations Payroll Administrative Tasks: Booking accomiodation for engineers Manage order processing, invoicing, and tracking shipments or deliveries. Generate sales and service reports for management review. Assist with inventory control and stock availability updates. Maintain organised records of client interactions, service history, and contracts. Cross-functional Coordination: Liaise with other departments such as finance, operations, and marketing to ensure smooth work-flow. Help organise training sessions, trade shows, or promotional events. Ensure compliance with company policies, procedures, and industry regulations. You will need: Strong organisational and multitasking abilities Previous accounts experience is highly desirable Excellent verbal and written communication skills Customer-focused attitude with strong problem-solving skills Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot). Ability to work independently and as part of a team. Detail-oriented with strong follow-through. Benefits Bonus paid every Oct and April 28 days holiday Private medical cover after probationary period. Pension - 3% employer contribution. On-site free parking Close to amenities Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Sales & Operations Coordinator 26,910 per annum Sheffield, South Yorkshire (S9) Monday to Friday - 39 hours per week Permanent The role: To administratively and proactively support the UK based general sales team by providing a professional and prompt response time to the company's customers whilst liaising with other internal and external bodies as required. Primarily focusing on sales, hire, repairs, onsite testing & purchasing. Responsibilities: To administratively and proactively support the UK based general sales team by providing a professional and prompt response time to the company's customers whilst liaising with other internal and external bodies as required. Producing quotations for customers for hydraulic, pneumatic and electric tools & equipment covering the sales, repair, onsite testing & hire side of the business, while building strong relationships with external customers & business partners. Carry out all administrative duties on appropriate systems such as raising general sales & hire orders, creating job estimates, goods receipting, updating customer & supplier accounts. Provide technical and commercial support to our customers to assist them in gaining competitive advantage in their respective market. Jointly manage the hire processes including formally quoting, organising the generation of picking tickets, allocation of specific stock, despatching through our internal driver & freight partners, invoicing, goods receipting returned equipment ensuring it is fully inspected by the workshop, costing up damaged items & providing full aftercare support to our valued customers. Spot the opportunity to increase sales and act upon it - carrying out proactive internal sales support. Liaising with suppliers to get competitive re-sale prices to increase job profitability. Administer purchase orders for relevant depot, ensuring supplier approval guidelines are followed as per the QMS. Ensure that all pending quotations and requirements are organised efficiently and remind sales engineers to follow up as required. Ensure effective filing and administrative system to support sales, keep notes on pending quotations and bids. Requirements: You will have demonstrable experience in a sales administration and coordination role ideally using ERP systems You will be driven and energetic with the ability to thrive and enjoy a fast-paced and dynamic environment, demonstrating a positive can-do attitude. You must have a flexible and collaborative approach, with the ability to adapt your style to differing customers. A passionate attitude about long term customer relationships with a strong customer centric approach, able to focus on both the immediate and medium-term challenges. The ability to work efficiently and effectively in a target driven environment, interacting with multiple work-streams and teams. A high level of verbal and written communication skills and excellent interpersonal and relationship building skills with the ability to interact at all levels appropriately. A well-organised, process orientated approach combined with attention to detail and high standards Please apply in the first instance with a copy of your CV. INDKM

A role as a Sales Coordinator / Estimator has arisen with our client to drive the planned development and further build on their significant investment to date. The successful candidate will join an established team responsible for managing opportunities in an international marketplace, assessing and preparing technical quotations and working with the wider team to bring these to a successful conclusion within the Company's pricing policies and procedures. This is a key role and forms an important part of delivering the companies long-term strategic plan. Hours : Monday to Friday - 9.00am till 5.00pm Salary: Highly competitive and aligned with current market rates. Duties Include: Review customer enquiries to identify commercial, technical, and contractual requirements, ensuring risks are minimised. Prepare accurate quotations using pricing systems, approved documentation, and company pricing policies. Ensure all quotes align with agreed pricing structures, discounts, and terms of trade. Check and validate incoming orders, resolving any discrepancies before processing. Work closely with the Sales team to deliver timely and accurate proposals. Maintain up-to-date and accurate records within the CRM system, ensuring strong data quality. Track and report on sales activity, KPIs, and lead status. Liaise with internal departments and distributors to confirm customer specifications and requirements. Support order processing and handover, ensuring all necessary information is complete and accurate. Keep organised records of pricing, costs, and quotation data. Additional Responsibilities: Maintain customer confidentiality and professional standards at all times. Contribute to continuous improvement and quality standards (ISO 9001). Ensure compliance with company policies and health & safety requirements. Provide general administration support and assist with additional duties as required. Attributes & Experience: Strong interpersonal, communication, and teamwork skills Highly organised with excellent attention to detail and administrative ability Commercially aware with a customer and distributor-focused approach Able to work under pressure and meet tight deadlines Proficient in MS Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams Proven experience in an internal sales or sales administration role Solid understanding of sales processes and administration Strong written and verbal communication skills Educated to A-Level standard (or equivalent experience) in English and Maths Positive, proactive attitude with a strong work ethic Ability to influence, support, and mentor colleagues Company Benefits: Company Pension - 4% company contributions, rising to 6% after 5 years' service. Life Assurance provided at 3x basic salary. Sage Employee Benefits - A wide range of exclusive discounts across high street brands, including holidays, days out and meals. Access to health and wellbeing tools. GP on Demand, Confidential helplines and one-to-one counselling. 23 days holiday, rising to 25, plus bank holidays. Free onsite parking For more information regarding this role, please call (phone number removed) or email you most recent CV to (url removed)

Major Recruitment Oldbury are delighted to be recruiting for our professional Tamworth based client who are seeking an experienced Customer Service Coordinator to join their busy team. This is a coordination role at the centre of customer operations. You will help make sure customer work moves cleanly from order readiness through booking, delivery, close-out, and follow-up. You will work with Sales, Account Management, Customer Success, Technical Support, Field Operations, Laboratory Operations, Logistics, and Finance. This role is not general office admin. It is about owning the customer coordination flow: checking information, confirming dates, chasing actions, keeping records up to date, and making sure blocked work is escalated before it becomes a customer problem. The role is office based and the hours are Monday to Friday 9am to 5pm. Duties and tasks will include: Coordinating customer-facing operational activity. Checking that order and handover information is complete. Chasing missing customer information such as contacts, asset details, locations, and site requirements. Coordinating bookings for site visits, installations, calibration visits, training, and planned service activity. Sending clear customer confirmations, reminders, and updates. Coordinating report and certificate issue once approved by the technical owner. Tracking post-visit actions and follow-up work. Supporting post-visit quote coordination by gathering scope and routing commercial decisions to the right owner. Keeping CRM, order, and coordination records accurate. Candidates welcome to apply for the role will have the following: Excellent organisation and attention to detail. Clear written and verbal communication. Confident, professional customer manner. Ability to manage several tasks, bookings, and follow-ups at once. Confidence chasing information from customers and internal teams. Comfortable using CRM, service, or order management systems. Able to escalate blockers clearly and early. Parking is available Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS

Role: AutoCAD Project Coordinator Location: Crewe Salary: Up to 31,000 Our client is looking for an AutoCAD Project Coordinator to join a growing engineering business specialising in pumping solutions and fluid handling systems. This role will focus on adoptable pumping stations, supporting projects from initial design through to approval and final sign-off. You will take quoted designs and develop them into technical drawing packs, ensuring compliance with industry regulations and managing submissions through the approval process. This position would suit someone with a mechanical engineering background who enjoys working with technical drawings, coordinating projects and supporting customers throughout the project lifecycle. Responsibilities include: Produce and amend 2D AutoCAD mechanical drawings Convert quoted designs into technical drawing packages Submit designs for approval and manage revisions through to sign-off Provide technical support to site engineers and customers Prepare and maintain project documentation and O&M manuals Support customer enquiries and build strong working relationships Monitor market trends and customer requirements Ensure projects are delivered accurately and within required timescales Skills & Experience Essential Experience producing 2D AutoCAD drawings Mechanical engineering background or qualification Ability to interpret technical specifications and engineering drawings Strong attention to detail and organisational skills Excellent written and verbal communication skills Ability to manage multiple projects and deadlines Proficient with Microsoft Office packages Positive, proactive and team-oriented approach Desirable Experience within pumping systems, water, utilities or related industries Understanding of pumps, pipework, pressure systems and fluid handling applications Knowledge of local water authority specifications and industry guidance Previous experience in a project coordination or technical support role Experience using CRM systems WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.

Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26,000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as an Aftercare Coordinator: 23 days plus bank holidays Free onsite parking Pension scheme

JOB TITLE: Scheduling Coordinator LOCATION: Bridgwater, Somerset SALARY: Competitive Salary DOE HOURS: Monday - Friday, 8:30am till 5:00pm BENEFITS: 22 days annual leave plus Bank Holidays Free parking Cycle to Work scheme Company Pension (4% employer / 5% employee) Supportive and collaborative team Forward-thinking and rapidly growing business We are seeking a well-organised and passionate Scheduling Coordinator to join a dynamic and highly established business in Bridgwater. This is a fantastic opportunity to become a key part of a collaborative customer service team, supporting field engineers as well as the accounts and sales departments to ensure optimal company performance. Your role will entail managing the full process from receipt and entry of orders to effectively managing and planning work schedules for the field engineers across the country. MAIN RESPONSIBILITIES: Scheduling: Scheduling of a team of field engineers Effective route planning and management of service level agreements Schedule and book where required all reactive and planned works to appropriate technician, paying particular attention to customer and engineer locations, expertise, qualifications and response targets Manage internal processes and customer forecasts as required Ensure jobs are complete within timelines or escalating as appropriate Monitor technician's travel, work activity and respond to issues accordingly Follow through customer enquiries from initial point of contact to completion Customer Service: Management and organisation of shared inboxes Data handling and entry including ensuring all enquiries are accurately processed. Process sales orders accurately by telephone and e-mail, in accordance with the company's processes. Respond to and where possible resolve customer service issues or escalate problems to the correct level or appropriate contact. Key Skills: Prior experience in scheduling Experience of working in fast paced and multiskilled environment Proficiency in using MS package, Word, Excel and Outlook in particular Ability to instruct change and suggest improvements (must be able to demonstrate it during interview process) Ability to work with numerous bespoke software's and be able to understand and interpret technical information Self-motivated and strong team player Effective planning and organising abilities. Ability to act proactively to deadlines and with limited direct supervision is essential NEXT STEPS : Please apply online or send your CV to (url removed). Alternatively, you can call Nicole on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

If you're an Administrator with Scheduling experience, seeking a new Permanent opportunity in Ashford, then we have the perfect position for you! We're recruiting for a successful Global business in their search for a Service Coordinator to join their "relaxed offices" in Ashford. Working as part of a small team of 7, you'll provide admin support to the Director, Sales Manager, Warehouse Manager and 40 Technicians who work abroad. Please find all the details below for you: Job Title: Service Coordinator Location: Ashford, Kent Salary: 28,000 - 30,000 Hours: Monday - Friday, 8am - 4:30pm Hybrid working: No, this role is office based Annual leave: 33 days annual leave = 25 days annual leave + 8 days annual leave As the Service Coordinator your duties and responsibilities would be: Planning work for the Technicians Diary management Processing invoices Inputting Daily reports Updating information on Sharepoint Booking flights, hotels and trains Processing expenses Banking Skills desired: Administration Experience in scheduling Engineers Accounts experience would be an advantage A level of technical understanding and curiosity Intermediate Microsoft office skills Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity to join a friendly team. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Title: Sales Support Coordinator Date: 12 June 2026 Location: United Kingdom, Whiteley, Hampshire, GB About Us Domo Tactical Communications operates in fast growing markets offering innovative and robust wireless security products, leading-edge IP centric network devices, and C4I application software solutions, along with high performance wireless broadcast systems for all industries. Our passion for innovation keeps us one step ahead in the rapidly changing and increasingly challenging environments within which we perform, whether on the battlefield, in the streets of our cities, or at the world's largest sporting events. High performance IP Video, communications, and broadcast systems enable our customers to securely monitor, control, communicate, and share information with confidence in complex environments and in the most demanding situations. What will you be doing? Reporting to the VP of Sales, you will play a key role in supporting the Sales team through lead generation, customer engagement, and sales operations activities. This particular role will be initially focused on our Unmanned Systems datalink market. Based in the Whiteley office, this role is responsible for managing both inbound enquiries and proactive outbound outreach, helping to build and maintain a strong pipeline of opportunities. This is a highly interactive role where you will work closely with Sales, Engineering, Operations, and other internal teams to ensure a seamless customer experience. The position involves identifying potential customers, understanding their needs, and supporting the sales process from initial contact through to opportunity development. The role offers the opportunity to develop strong commercial and technical awareness, while contributing directly to sales growth through a mix of relationship building, CRM management, and campaign execution. There is excellent potential for forward career progression to Sale Account manager within the team for the right candidate. Key Responsibilities Include Supporting the external Sales team with quoting activities, opportunity updates, and lead creation within the CRM system. Managing inbound enquiries and proactively generating leads through outbound calls and targeted campaigns. Engaging with customers to understand their needs and identify potential sales opportunities. Providing product information and responding to customer queries in a timely and professional manner. Maintaining accurate and up-to-date records of customer interactions and opportunities within Salesforce CRM. Collaborating with internal teams including Engineering, Operations, and Logistics to support the sales process and customer delivery. Participating in sales meetings and contributing to team alignment, pipeline development, and performance tracking. About You The ideal candidate will be a motivated and customer-focused sales professional with strong communication skills and a proactive approach to lead generation. Comfortable working in a fast-paced environment, they will be confident engaging with customers over the phone and through digital channels, while maintaining a high level of organisation and attention to detail. The successful candidate will bring a positive, coachable attitude and a willingness to learn, along with the ability to manage multiple priorities and contribute to team success. An interest in technology and the ability to quickly understand customer requirements will be key to identifying and developing sales opportunities. To be successful in this role, you ll ideally have: 2 5 years experience Strong communication and interpersonal skills with a customer-first mindset. Confidence in outbound calling and lead generation activities. Experience using CRM systems, with Salesforce experience preferred. Good organisational skills with the ability to manage multiple tasks and priorities. A solid understanding of the sales lifecycle and how to identify and develop opportunities. Experience with Microsoft Office applications, with knowledge of AI tools for lead generation considered beneficial. Benefits And Culture Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a can-do attitude. Our Employees Receive 25 days annual leave plus Bank holidays A generous pension plan, company match up to 9%. Company bonus scheme Annual pay reviews (discretional) A personal approach to training and development Employee Assistance Program Income protection Life assurance Flexible core working hours. Open plan, modern office environment Onsite subsidized café Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia. DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation. Interested in a career with us? Simply click on APPLY and we ll be in contact shortly.

Burton upon Trent 32,000 - 35,000 DOE Our client is a leading supplier of heavy equipment and machinery, providing industry-leading products and aftersales support across the UK. They are looking for a Hire Controller to join their busy Burton upon Trent team. This is a fast-paced role where you'll be the first point of contact for customers, coordinating engineers and ensuring service requests and breakdowns are managed efficiently. The Role As a Hire Controller, you'll be responsible for: Handling incoming customer calls and emails. Logging breakdowns and service requests. Scheduling and coordinating field service engineers. Managing engineer diaries and workloads. Keeping customers updated on job progress. Raising service documentation and job records. Liaising with internal departments to ensure jobs are completed efficiently. Prioritising urgent breakdowns and allocating resources accordingly. Delivering excellent customer service at all times. What We're Looking For Previous experience as a Hire Controller, Service Controller, Service Coordinator, Scheduler or similar. Strong organisational and planning skills. Excellent communication skills. Ability to manage multiple tasks in a busy environment. Good IT skills, including Microsoft Office. A customer-focused approach. Desirable Experience within plant, construction, agricultural, engineering or commercial vehicle sectors. Experience coordinating field-based engineers. SAP experience (advantageous but not essential). Salary & Benefits 32,000 - 35,000 per annum depending on experience. Monday to Thursday: 8:00am - 5:00pm. Friday rotational half-day finish. 40-hour working week. Company pension. 25 days holiday plus bank holidays. Ongoing training and development. Free onsite parking. Stable and supportive working environment. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Plants Coordinator I'm looking for a Plants Coordinator to support the planning, quality control, and logistics of plant material supplied to production sites across the UK and international growing regions. Working closely with the Nursery Manager , you will coordinate plant allocations, manage delivery schedules from partner nurseries, and ensure all plants meet strict quality and health specifications before being supplied to growers. Benefits Salary 35k - 43k doe 5% Discretionary bonus Private Healthcare and Life Assurance 25 days holiday plus bank holidays Key Responsibilities Maintain plant allocation records by variety, plant type, and nursery Coordinate plant logistics and delivery schedules from international nurseries Monitor plant quality and minimum specifications Coordinate disease sampling and quality control reports with nurseries Track cold storage conditions and plant health where required Report plant quality issues or supply risks to the Nursery Manager Support nursery visits and plant evaluations across Europe About the Role You'll work with nurseries mainly in The Netherlands , as well as the UK and Northern Italy , with occasional travel to inspect plant material and maintain strong supplier relationships. What We're Looking For Degree in Agriculture, Horticulture, or related field (or relevant experience) Strong organisation and problem-solving skills Full UK driving licence Right to work in the UK Willingness to travel internationally A great opportunity to work in an international horticulture environment and play a key role in delivering high-quality plants to commercial growers. WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.

This new Bid Writing role is an additional hire within an established Bids team. Working with an experienced Bid Manager, you will support in the end to end management of high value bids within the financial services industry. Client Details My client are a national financial services provider with offices across the UK. The Bids team is located in Leeds, and this will be the 3rd hire in the team. Description The responsibilities for the Bid Writer - Hybrid Working role will include: Producing well-researched and articulated bid responses. Collaborating with the sales and technical teams to gather accurate information for bids. Ensuring compliance with all relevant industry standards and regulations. Managing the end-to-end bid process, from initial request to submission. Maintaining a comprehensive knowledge of the insurance industry and market trends. Developing and implementing bid strategies to secure new business opportunities. Monitoring and reporting on the progress and success of bids. Continually improving bid processes and documentation to increase success rates. Profile For the Bid Writer - Hybrid working role, the successful Bid Writer will have the below experience: 1-2 years in a Bids related role, such as Bid Writer, Coordinator, or administrator- in any sector. Excellent organisational skills. Able to work to deadlines, and in a fast-paced environment. Strong writing ability, and able to demonstrate this in a writing interview task. An understanding of bids processes. Strong communication skills. A basic understanding of the financial services industry. Job Offer On offer for the Bid Writer - Hybrid Working role: Competitive starting salary Hybrid working model - 2 days on-site in Leeds City Centre Opportunity to learn and develop alongside an experience team. Excellent wider benefits, including enhanced pension contribution. Annual bonus.

Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. The employer operates in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose the organisation receive the most positive support possible. So, the CSE will play a key role in the product strategy, demonstrating a commitment to high retention of account holders. The role exists as the front line of customer technical support for users of the organisation's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, a Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by the organisation's users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of the organisation's users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by the employer. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping the organisation live its EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the organisation's work. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the employers expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.