Customer Service Administrator

Part Time Customer Service Administrator
North Nottinghamshire
25 Hours Per Week (Flexible Working Pattern)
9 Month Contract

SF Recruitment are delighted to be partnering with a valued client to recruit a Part-Time Customer Service Administrator to join their team based in North Nottinghamshire.

This is an excellent opportunity for an experienced administrator or customer service professional looking for a varied role within a well-established organisation that plays a vital role in maintaining and improving local infrastructure across Nottinghamshire.

As a Customer Service Administrator, you will provide essential administrative support to operational teams, helping to ensure the smooth delivery of key services. You'll be responsible for managing customer enquiries, maintaining accurate records and supporting day-to-day depot operations.

This role would suit someone who enjoys a busy and varied workload, has strong organisational skills and takes pride in delivering excellent customer service.

Key Responsibilities

• Providing administrative support across the teams.
• Responding to customer and colleague enquiries via telephone, email and face-to-face.
• Accurately inputting and maintaining data across Microsoft Office and internal systems.
• Supporting operational teams with performance monitoring and reporting.
• Monitoring and controlling resources to support quality and cost control.
• Gathering and processing information to support Health & Safety, Environmental and ISO compliance requirements.
• Prioritising workloads to meet operational deadlines and business requirements.
• Providing flexible reception and administrative cover when required.
• Supporting internal communications and depot administration activities.

We're looking for someone with:

• Previous experience within an administration, customer service or office support role.
• Strong IT skills, including Microsoft Word, Excel, Outlook and database systems.
• Excellent communication skills and experience dealing with customers both over the phone and via email.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive and flexible approach to work.
• Good attention to detail and a high level of accuracy.
• The ability to work effectively within a fast-paced office environment.

If you're an organised and customer-focused administrator looking for a part-time opportunity within a supportive and professional environment, we'd love to hear from you.

Apply now through SF Partners for immediate consideration.