1007 jobs found

Customer Care Advisor Muntons is a global supplier to the food and drinks industry producing the highest-quality malt and malted ingredients for some of the most famous, well-loved brands around the globe for over 100 years. Our customers range from multinational food and beverage producers, to start ups, and small independent craft brewers and distillers you're likely to have tasted our products already, without even knowing it! We are proud of our Suffolk heritage and team. We trust all our people to bring ideas and positive change to our business. We continue to look to the next 100 years as a strong and sustainable global supplier of malt and malted ingredients. Customer Care Advisor We are looking for a Customer Care Advisor to join our QSHE team. This role plays a key part in ensuring customer complaints are handled thoroughly, fairly, and in line with regulatory and food safety requirements. You will act as a central point of coordination, working closely with internal teams to investigate issues, identify root causes, and drive effective resolutions that maintain customer confidence and support continuous improvement. In this role, you will: Manage and maintain the Muntons Complaints Management System Ensure complaint investigations are completed swiftly and that root causes are identified Monitor complaints data and trends, advising the Leadership Team and supporting the implementation of remedial actions Contribute to promoting a strong Behavioural Food Safety Culture, supporting engagement across the business so employees understand and proactively manage food safety risks Coordinate and oversee complaint investigations, liaising with relevant departments to drive issues through to resolution Prepare reports on complaint trends, identifying areas for improvement and presenting findings to management Ensure all complaints are handled in line with company policies, regulatory requirements, and relevant legislation Support customer information requests, including technical data packs and certificates of analysis The Core Behaviours Team Collaboration - Fosters a collaborative environment Respectful and Welcoming - Treats everyone equally, fairly, & respectfully Proactive and Positive Attitude - Brings a 'can-do' attitude to new challenges Health & Safety Mindset - Recognises that a safe environment is core to our business The Person A professional qualification in Complaints Management or a relevant discipline (or equivalent experience) At least 2-3 years' experience in a complaints management or customer quality role Strong communication skills, with the ability to explain outcomes clearly and empathetically Experience working collaboratively across teams to resolve issues A proactive, solutions-focused approach with a commitment to continuous improvement The ability to positively contribute to the QSHE team and the wider business In Return Starting salary £34K 5% employer pension contribution Structured training, mentoring and development Exposure to real-world projects and experienced specialists Profit-based bonus scheme Flexible working options Great benefits package We're passionate about quality, innovation and sustainability, and we're already more than halfway towards our net-zero carbon target by 2050. You'll be part of a collaborative, supportive environment where your development truly matters.

Harvey Nash are now inviting candidates to apply for the role of Billing Advisor, a 12 moth contract at an hourly rate of £15.00 - £19.00 an hour. This role is hybrid to our clients office in Cardiff. Play a key role in ensuring the accuracy and integrity of data held on our clients database. You will be responsible for identifying and resolving discrepancies, improving data quality, and supporting both internal teams and customers with metering-related queries. Your role will include: Analysing reports to identify incorrect or invalid data on the national database and taking appropriate corrective action. Investigating discrepancies, determining root causes, and implementing resolutions to prevent recurrence. Prioritising and managing multiple reports and workloads, ensuring key deadlines and service levels are met. Liaising with customers where required to gather or confirm accurate metering information. Managing and responding to a shared inbox, ensuring all incoming requests are handled efficiently and within agreed timescales. Supporting continuous improvement by identifying trends, risks, and opportunities to enhance data accuracy and processes. If your experience matches the above, please submit your CV.

We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services. The Role: Houing Options Team Leader As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation. Key Responsibilities of a Housing Options Team Leader: Lead, motivate and support a team of Housing Options Officers and Advisors Oversee homelessness assessments, duty decisions and case management Support staff with complex homelessness and safeguarding cases Ensure statutory duties are met in line with legislation and guidance Monitor team performance, KPIs and service standards Conduct case audits and support continuous service improvement Work collaboratively with internal departments and external agencies Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities Handle complaints, escalations and homelessness reviews where required Contribute to reporting, service planning and operational improvements About You To be considered for this role, you will need: Significant experience within Housing Options or Homelessness Services Strong knowledge of: Homelessness Reduction Act 2017 Part VII Housing Act 1996 Localism Act 2011 Relevant homelessness case law Experience managing or supervising staff in a frontline housing environment Strong understanding of prevention and relief duties Experience handling complex homelessness cases and decision-making Excellent communication, leadership and organisational skills Ability to manage competing priorities in a fast-paced environment Experience working with vulnerable households and safeguarding concerns Desirable CIH qualification or working towards one Knowledge of allocations legislation (Part VI Housing Act) Experience using homelessness case management systems Contract Details Temporary contract with strong potential for extension Full-time hours Hybrid working available Immediate or short-notice applicants preferred If this Housing Options Team Leader role is of interest, please apply or contact (url removed)

Trainee Sales Consultant No Experience Required! Location: Fareham (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Fareham looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £26,500 base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Fareham hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE

Job Title : Interim Commercial Lawyer Location : Oak Meadow, Leicester Duration : 2-3 months Mode : Hybrid (3-4 Days/Week) ROLE SUMMARY Reporting into the Chief Legal Officer, the successful candidate is expected to coordinate and help ensure the Legal function delivers 'best in class' service to the Group, with specific responsibility for day-to-day commercial legal support across the various functions within the Group and will play a key role in supporting contract drafting, negotiation, contract management, and wider commercial advisory work across the group, thereby ensuring that the Group remains legally compliant and that commercial and regulatory risk is mitigated effectively. SKILLS & ABILITIES Develop and maintain close working relationships across the business and take time to understand strategy and commercial goals Provide commercial legal support to businesses in the Group, including advice on tender proposals; contract drafting, review and negotiation; dealing with ad-hoc customer/supplier complaints General commercial legal advice. Providing advice on existing and proposed commercial arrangements Drafting commercial contracts and other commercial documents. Manage external advisors on discreet matters Support with the monitoring and communication of legal updates/training across the Group and advocate best practice Proactively drive continuous improvement in the wider legal team including the use of technology and other solutions to drive process improvements and manage risk. Commercial dispute resolution where necessary (pre-litigation). Ability to help raise the profile and influence of the legal function across the group. QUALIFICATIONS, EXPERIENCE, TECHNICAL SKILLS / KNOWLEDGE UK qualified solicitor with between 6 to 8 year's post qualification experience. Experience in a non-contentious commercial role. In-house exposure would be an advantage. This is a demanding role and will require somebody with substantial in-house experience to help navigate challenges. Always use these settings

Customer Advisor Milton Keynes (On-Site) 14.00 per hour Full-Time Flexible Shift Pattern (7:00am - 7:00pm) We are currently recruiting for a Customer Advisor to join a dynamic and growing team based in Milton Keynes. This is a full-time, on-site position offering a varied and engaging role, supporting both members and students through high-quality customer interactions. You will play a key role in delivering a first-class enquiry service, ensuring all communications are handled professionally while working towards individual and team targets. Key Responsibilities Deliver a high-quality, first-class enquiry service across multiple channels Make outbound calls to individuals linked to tasks, that require actioning on their accounts Manage and resolve enquiries efficiently, aiming for 5 customer satisfaction scores Support members and students, understanding their journey and promoting the value of services and benefits available Locate and reconnect with individuals with outstanding payments, updating contact details to maintain accurate records Work collaboratively with internal teams to resolve customer enquiries effectively Build rapport and provide a positive customer experience at every interaction Maintain accurate records, including summary notes and data cleansing to ensure system accuracy Ensure all data is handled in line with company policies and data protection standards Support wider team activities and adapt to varying business needs If you're a motivated Customer Advisor looking for your next opportunity in Milton Keynes, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Housing Customer Services Complaints Immediate Start We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Customer Service Advisor Hemel Hempstead (Hybrid Working) £26,500 rising to £27,400 after 4 months and then another increase to £28,300 at the the 1 year point Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do. There a very competitive salary on offer starting at £26.5k and increasing after probation and at the 1 year mark.This is very much a full-time and permanent role, you'd be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels.Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A team player with a proactive and positive approach What's on Offer In addition to a competitive salary and hybrid working model, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern office environment with flexible working arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Senior Payroll Specialist you will join an established team based in our Gatwick office. This role ensures that payroll for staff are processed correctly, whilst ensuring all queries are dealt with in line with the departments service level agreement. The role is a 12 month Fixed Term Contract. In this role you'll: Accurately input payroll data into the payroll software (Workday). Ensure all deadlines are met and adhered to. Provide excellent customer service support on the Payroll Services Helpdesk by email, telephone and to tickets, ensuring that payroll enquiries are dealt with in a professional and timely manner. Liaise with HR/Reward/Benefit Teams to ensure data received is complete and accurate. Assist in the checking of payroll data input. Prepare, check and process manual payments. Become conversant with BDO's policies regarding all aspects of pay and benefits. Calculate Statutory Maternity Pay, Shared Parental Pay, Statutory Paternity Pay and Statutory Sick Pay. Assist with the various controls governing the payroll processes and offer solutions and ideas to maintain excellence. Investigate failure of correct payroll procedure processes. Comply with HMRC legislation at all times. Keep abreast of legislative changes and propose any necessary changes to ensure best practice and compliance. Maintain confidentiality at all times. You'll be someone with: The ability to handle "difficult" situations when necessary Payroll experience in a similar sized organisation The ability to prioritise own workload to meet deadlines Numeracy and attention to detail skills with the ability to follow a structured process. Good working knowledge of Microsoft Outlook, Excel (Lookups, formulas and pivot tables) and Word. A qualification or currently studying for a professional payroll qualification Previous experience using Workday payroll software - desirable In-depth knowledge of HMRC regulations You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Are you the type of person who is well organised, can prioritise and can build good working relationships with internal and external colleagues and stakeholders? Can you react, prioritise, and respond to incidents in a calm positive manner? In this role you will learn about how we install our customers on our fibre network, you will become a first-class scheduler, dispatcher, and problem solver. You will build relationships with our external contractors that supply engineers who install and fix our Fibre Network, you will look into and resolve installation issues/failures, providing customers with updates and assisting in planned resolutions. In addition, you can put your investigative skills to the test by reviewing backlogs and analysing and cleansing old data to help and support cases. The above is an overview of the role, there is more to it Such as, provision of technical specs, drawings, etc to engineers, collating info and data for reports, spotting and feeding trends to managers to help improve how we do things. We continue to mature our approach and processes, so there is still plenty of scope for people to bring new ideas and initiatives to the table. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Customer Operations Advisor/ Stores Operative Annual Salary: £26,500 - £28,000 Location: Hull, HU3 Job Type: Temp to Perm Working Hours: Monday to Friday, 8:00am - 4:00pm We are seeking a proactive and dedicated Customer Operations Advisor/Stores Operative to join our team in a busy on-site stores operation within a meat manufacturing plant. This hands-on role is ideal for someone comfortable in a fast-paced industrial environment, ready to manage stock efficiently and provide excellent customer service. Day-to-day of the role: Manage the daily operations of the on-site stores, ensuring efficient stock management. Receive, check, and accurately store deliveries. Issue stock to engineers and site staff as required. Maintain precise stock records and ensure data integrity in internal systems. Serve as the first point of contact for customer and site queries, delivering high-quality customer service. Keep the stores area organised and compliant with health and safety standards. Maintaining a tidy and clean store working environment. Coordinate with suppliers and internal teams to ensure consistent stock availability. Required Skills & Qualifications: Experience in stores, warehouse, or customer-facing roles. Physically fit and capable of manual handling duties. Comfortable working in a manufacturing environment, specifically within a meat processing facility. Excellent organisational skills and strong attention to detail. Proficient in using computers, particularly stock management systems. Excellent communication and customer service skills. A positive and hardworking attitude, willing to engage in all aspects of the role.

Specsavers Canley So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous customer experience as an Optical Advisor or Customer Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: £12.91ph 37.5 hours per week including weekends 28 days Annual Leave This includes: Previous experience in a fast-paced customer service environment Basic knowledge/experience of optical and/or Audiology terminology. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Senior Payroll Specialist you will join an established team based in our Gatwick office. This role ensures that payroll for staff are processed correctly, whilst ensuring all queries are dealt with in line with the departments service level agreement. The role is a 12 month Fixed Term Contract. In this role you'll: Accurately input payroll data into the payroll software (Workday). Ensure all deadlines are met and adhered to. Provide excellent customer service support on the Payroll Services Helpdesk by email, telephone and to tickets, ensuring that payroll enquiries are dealt with in a professional and timely manner. Liaise with HR/Reward/Benefit Teams to ensure data received is complete and accurate. Assist in the checking of payroll data input. Prepare, check and process manual payments. Become conversant with BDO's policies regarding all aspects of pay and benefits. Calculate Statutory Maternity Pay, Shared Parental Pay, Statutory Paternity Pay and Statutory Sick Pay. Assist with the various controls governing the payroll processes and offer solutions and ideas to maintain excellence. Investigate failure of correct payroll procedure processes. Comply with HMRC legislation at all times. Keep abreast of legislative changes and propose any necessary changes to ensure best practice and compliance. Maintain confidentiality at all times. You'll be someone with: The ability to handle "difficult" situations when necessary Payroll experience in a similar sized organisation The ability to prioritise own workload to meet deadlines Numeracy and attention to detail skills with the ability to follow a structured process. Good working knowledge of Microsoft Outlook, Excel (Lookups, formulas and pivot tables) and Word. A qualification or currently studying for a professional payroll qualification Previous experience using Workday payroll software - desirable In-depth knowledge of HMRC regulations You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3 August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor, you'll be the first point of contact for customers raising concerns. You'll take inbound calls to log and clarify new complaints, ensuring all details are captured accurately from the outset. You'll also review existing complaint cases to ensure records are complete and up to date, while supporting the team with associated administration. You'll build trust with customers on every call you take. By listening carefully, asking the right questions, and paying close attention to detail, you'll make sure complaints are clearly understood and recorded to help deliver the right outcomes. Day to day, you'll be: Taking a high volume of inbound calls to log and clarify new complaints. Ensuring accurate and detailed complaint records are created and maintained. Reviewing existing complaint logs to check for completeness and quality. Completing a range of back-office administrative tasks to support complaint handling. Multi-tasking between telephony work and system-based activities. Demonstrating strong attention to detail to ensure high-quality data capture. Supporting a fair and consistent customer experience through accurate record-keeping. Being proactive in your approach to learning and personal development. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. Benefits Work from home 3 days per week Prime location in Dundee Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What you'll need Strong communication and listening skills, with a professional and friendly telephone manner. High attention to detail and the ability to capture accurate information. Confidence in handling a high volume of calls. Good all-round IT skills, including experience of using Microsoft applications. A methodical and organised approach to tasks and administration. The ability to ask the right questions to fully understand customer concerns. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Recruitment Business Partner Hybrid 2 days per week onsite in Milton Keynes Permanent Be the trusted recruitment partner behind a high-volume workforce programme Are you a recruitment professional who thrives on building strong stakeholder relationships, influencing hiring decisions and delivering results in a fast-paced environment? We're looking for a Recruitment Business Partner to join our team, supporting a major UK client programme. This is a fantastic opportunity for someone who enjoys working consultatively with stakeholders, managing supplier partnerships and driving workforce planning activity at scale. The role combines operational delivery with strategic influence, making it ideal for someone who operates beyond transactional recruitment and is true business partner. What you'll be doing As a Recruitment Business Partner, you'll take ownership of recruitment delivery across a high-volume hiring programme, working closely with hiring managers, suppliers and internal delivery teams to ensure hiring demands are met efficiently and effectively. Building trusted relationships with stakeholders and becoming their go-to recruitment advisor. Managing and developing supplier partnerships to drive quality, performance and delivery. Supporting workforce planning and forecasting activities to ensure future hiring requirements are met. Overseeing high-volume recruitment pipelines and ensuring recruitment activity remains on track. Providing market insight, recruitment expertise and recommendations to support hiring decisions. Driving governance, compliance and risk management across recruitment activity. Identifying opportunities to enhance recruitment services and improve customer outcomes. Championing innovation and technology to continuously improve ways of working. What we're looking for We're interested in speaking with experienced recruitment professionals ideally from MSP, RPO, workforce solutions backgrounds who can demonstrate strong stakeholder and supplier management skills. Experience managing recruitment activity within a high-volume environment. Strong stakeholder management and influencing skills. Knowledge of contingent workforce programmes. VMS platforms such as Fieldglass experience desirable Experience managing supplier relationships. Workforce planning, forecasting or recruitment planning experience. A consultative approach with the ability to provide recruitment and workforce insights. Excellent organisational skills and attention to detail. You'll want to be seen as a trusted business partner and builds credibility quickly Is naturally curious and always looking for ways to improve processes. Thinks commercially and strategically, not just operationally. A proactive mindset with a passion for continuous improvement and change. Why join us? Alongside the opportunity to help shape and support a high-profile high impact programme, you'll benefit from a flexible rewards package and at Lorien (part of Impellam/Headfirst Group) you'll join a collaborative and supportive team where you'll be empowered to make an impact. Impellam Group is one of the world's leading workforce and STEM talent solution providers, operating across nearly 80 countries. With an innovative, people-first culture, Impellam delivers inclusive, future-focused workforce solutions that help organisations secure mission-critical skills and achieve long-term growth. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.

Overview Customer Service Assistant - 12 month Contract Our Customer Consultants are the face of Solus,demonstratingour values and work principles,to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our consultantsidentifyopportunities to promote customer satisfaction and help embed a culture on site where everyoneis responsible forthe customer experience and works as a team to meet our customer expectations. Whether that be updating customers by phone, sourcing vehicle parts, planning transportation you will needto work as part of the Solus team to ensure that vehicles are collected,repairedand returned to our customers. No two customers are the same and our focus on getting people back to normal is at the heart of what we do.Our CustomerService Assistantwill be at the forefront of our award-winning customer service department. Responsibilities Whatyou'llbe doing This role is 5 days a week, Monday to Friday, 40 hour a week contract. The future is exciting now the technologies used invehicle repairare evolving every day, which is really helping us re-shapethevehicle repair industry.That'swhywe'reexcited to grow our teams and looking for people to join us as a Customer Service Assistant You will deliverhigh levelsof customer contact and communications throughout the vehicle repairs. Provide Service Level Agreements, ensuring customers are contactedregardingrepairs Identify, own, and handle the risks involved in running our businessappropriate torole You will be accountable for your individual performanceand alsocontributing to site performance. Qualifications Whowe'relooking for Strong organisational skills and attention to detail A proactive,problem-solvingmindset The ability to lead by example and work collaboratively Previousexperience in a similar role Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Job Title: Customer Service Advisor - French Speaking Location: Portslade, Brighton Start Date: Monday, 22nd June Pay Rate: £14-£14.50 per hour Hours: 1pm-7pm, Monday-Friday This temporary role will last roughly 4-5 weeks. The Customer Service Advisor (French Speaking) position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasks What we're looking for: Previous experience in a customer service role within an office environment Fluent French speaker Confident and professional telephone manner Strong attention to detail with accurate data entry skills Reliable and able to commit to the full duration of the assignment Able to commute reliably to the office location (no parking available on site) This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

Our client, Caerphilly council is looking for a housing advisor to join their team. Operate Part 2 of the Housing Act 2014 and the associated current Code of Guidance. Investigate all enquiries from persons homeless or threatened with homelessness, to assess their needs and to ensure satisfactory completion of all homeless duties required under the above legislation. Ensure that adequate homelessness prevention measures are carried out. Organise and maintain accurate records, statistics and administrative systems and ensure procedures are properly carried out. Refer homeless households and authorise placements to the Emergency Housing team. Provide advice on all housing related issues which includes providing customers with detailed advice and assistance on homelessness, housing options, the prevention of homelessness and other housing issues such as the legality of tenancy agreements, matrimonial/housing law, etc. Work closely with the Housing Register Team with regard to the re-housing requirements of Homeless prevention cases. Liaise with all other relevant agencies, statutory and voluntary in completing enquiries and the general management of the service, for example Department for Work and Pensions, Police, Probation, Housing Benefits and Domestic Violence Services. Assist with the preparation of detailed reports on individual cases when required. Contribute to regular reviews/updates of the Homelessness policies and procedures. Participate in corporate initiatives for improving service delivery of customer services, including occasional assistance with training and information sessions. Participate in the implementation of new initiatives in relation to the development of the service, e.g. Caerphilly Website, Focus Groups etc. Maintain a detailed understanding of the policies, procedures and legislation relating to Homelessness, Housing and Benefit changes and implement them effectively. Responsible for the referral of households to benefit from financial assistance from various funding resources available. Ensure management of case files in an efficient manner in accordance with specified timescales. Make complex decisions relating to homelessness in accordance with legislation and guidance and accurately record the decision making process. Remain calm and measured in extremely challenging circumstances whilst continuing to provide housing advice. Act as an advocate in tenancy disputes between landlords and tenants. React immediately to legal challenges made on behalf of clients. Compile risk assessments on clients referred to the Emergency Housing Team. Participate in the Homelessness Out of Hours Standby service. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details