22 jobs found

K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007. Our client, an industry leading global company, is looking for a Korean speaking Global IT Service Desk Coordinator. The role will also support the IT team as the business prepares for a number of major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, service desk process improvement, and wider regional support integration. This role is ideal for someone who combines practical IT support knowledge with strong communication, ownership, documentation discipline, and coordination skills. It is not a deep technical engineering role; however, the successful candidate must be confident handling service requests, coordinating escalations, communicating clearly with stakeholders, and supporting the maturity of a growing global service desk model. Key Responsibilities (1) Service Desk Operations • Provide professional first-line and enhanced service desk support to users across London and selected regional/global offices • Own tickets end-to-end, from initial logging through to resolution or appropriate escalation • Ensure incidents and service requests are accurately recorded, categorised, prioritised, updated, and closed in the ITSM ticketing system (2) Escalation & Coordination • Coordinate escalations with senior IT team members, regional IT teams, clients and key vendors • Work closely with senior IT colleagues to ensure issues are escalated appropriately and followed through to completion (3) Technical Support • Support troubleshooting for Windows, macOS, Microsoft 365, Google Workspace, VPN, access management, collaboration tools, and endpoint-related issues • Support joiner, mover, and leaver (JML) processes with accuracy, consistency, and clear documentation (4) Asset Management & Documentation • Support IT asset management processes, including device allocation, return, check-in/check-out, lifecycle tracking, and audit readiness • Maintain clear documentation, including knowledge base articles, SOPs, troubleshooting guides, onboarding materials, and service process documents (5) Continuous Improvement • Identify recurring support issues and recommend practical improvements • Support Jira Service Management or equivalent ITSM process improvements • Assist with ticket quality review, service trend analysis, recurring issue tracking, and basic reporting (6) Global Service Coordination • Act as a reliable coordination point for service desk operations, ensuring that support requests are properly tracked, followed up, communicated, and closed. • Help maintain service continuity while the wider IT team delivers major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, asset management improvement, and ITSM process maturity. • Coordinate service desk activity across users, internal IT teams, regional stakeholders, HQ contacts, client-side stakeholders, and key vendors. • Help reduce dependency on senior IT team members by taking ownership of routine coordination, escalation tracking, user updates, and documentation. (7) Project Support & Service Transition • Support service desk readiness for major IT change initiatives, including user communication, support documentation, ticket categorisation, issue tracking, and escalation follow-up. • Assist with the operational support impact of Google Workspace rollout, AI adoption, Cleanroom-related support, and regional support integration. • Identify support patterns arising from new projects and help convert them into knowledge base articles, SOPs, and repeatable support processes. • Provide clear feedback to senior IT colleagues on recurring user issues, service risks, and improvement opportunities. Requirements (1) Must be fluent in both Korean & English (2) Strong stakeholder communication skills, including the ability to provide clear updates to users, managers, internal teams, vendors, and regional contacts. (3) Proven experience in an IT service desk, helpdesk, endpoint support, or IT support coordination role (4) Strong practical knowledge of Windows, macOS, Microsoft 365, Google Workspace, endpoint support, access management, and standard collaboration tools (5) Experience using ITSM ticketing systems such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar (6) Ability to coordinate effectively across users, internal IT teams, external vendors, and regional stakeholders (7) Ability to create clear support documentation, SOPs, and knowledge base content (8) Familiarity with ITIL or ITSM principles and frameworks preferred (9) Hands-on experience with Jira Service Management, Confluence, or endpoint management tools preferred Conditions (1) Job location: London (2) Hybrid: 3 days in the office & 2 days working from home (3) Job type: full-time & 12 month contract (renewing up to 4 years and becoming permanent) (4) Hours of work: 37.5 hour per week (some overtime work may be required for emergencies and projects) (5) Annual basic salary: 40K (depending on experience) (6) Performance based bonus, Pension, Income Protection, Health Insurance, Dental Insurance, Life Assurance, etc. (7) Annual leave: 33 (25 holidays + 8 bank holidays) Before you apply (1) Korean language skill is essential (2) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.

We're now recruiting again and exclusively for a world-renowned international business that provide a life-changing service, a global organisation and name with a head office based here in Hemel Hempstead in their luxurious offices. We are helping them find someone to join their Administration Team as what we would describe more as an Events Coordinator type position. To them this is a role that provides administrative support to the internal team at the Hemel site and all relating operations. This will involve coordinating workshops, meetings and more, acting as the main contact for all customers and contacts inside and out of the business. This role is going to be ideal for someone with previous administration experience, good communication/people skills and someone that loves organisation and coordination. You've heard it before, but this role genuinely will be different everyday and you'll be surprised at just how much the days will vary. Initially this is a temporary role to start ASAP depending on availability, with a view to helping support them on an ongoing basis for 2026 and we've seen plenty of people move into a temp to permanent role within the business too. Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with some weekly office presence required. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you. As this is a temporary position to begin, you would be paid weekly, every Friday, at an hourly rate at the equivalent of just over 29,000 + holiday pay accrual. - There are plenty of benefits that really make this company stand out too, so be sure to ask us more on that! Longer term, if this were to become a more permanent/longer term position you'd be looking at a salary of 30k+. What to expect day-to-day: Organisation/Coordination of all conferences, training courses, meetings, events and more. Point of contact for colleagues, customers and all internal/external stakeholders. Responding to inquiries and either supporting by finding and supplying information or pointing people towards the correct resources. Active involvement in coordinating larger projects and tasks, this will involve resource gathering, material management, data management as well as working with invoices/budgets etc. Document control. Audit management. Providing adhoc admin and office support. What do we need from you: Experience within administration and ideally some form of role that involves coordination, planning, organisation will be of great use here. Ability to work independently, but equally part of a local team and a larger global team. Must be able to easily commute to the Hemel Hempstead, Maylands area. Need to be available to start a role asap and free until the end of the year. Please do not hesitate to call and speak to Bobby on (phone number removed), we are recruiting for this position immediately and looking to book in interviews with a view to starting with this company in July realistically. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Projects Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit a Projects Administrator to join their team in a vital new role within the business. This person will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to managing construction projects and scheduling the diaries and workload of engineers or tradespeople. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of approx. 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.

Helpdesk Coordinator Location: North Bristol (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13+ per hour Contract: Temporary ongoing (minimum 6-month commitment)We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data accuracy and compliance with internal processes Support continuous improvement in customer service and order management processes Skills & Experience: Strong communication and customer service skills Highly organised, detail-focused, and solutions-driven approach Confident using Excel and multiple systems in a busy environment Ability to multitask and prioritise workload effectively Experience in a fast-paced customer service, logistics, or order management role (desirable) Parking onsite - genuine long-term contract on offer with opportunity to extend - please click apply for immediate consideration.

Ashberry Recruitment are looking for a Helpdesk Coordinator on a part-time basis, on a 6-month contract for our client based in Leeds. Hours Wednesday, Thursday, Friday 08 00 (30-minute break) The successful candidate will assist in managing and coordinating the reactive repair requirements for our clients properties. Key Responsibilities/Accountabilities To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email Log all reported Issues onto our in-house Fix Flo system Manage both reactive and planned works through to completion ensuring they are delivered with our set KPI s Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard Chase above where needed to ensure they meet our issued KPI s Work with finance team to ensure matchup between Issue References and PO s Assist to manage awarded project works from instruction to practical completion Ensuring complaints are escalated to the appropriate manager Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements First point of contact for third party vendors regarding operational issues Key Skills Excellent customer service skills Experience within a busy helpdesk/customer service/call centre environment Excellent Microsoft Office skills

Facilities Administrator Hours: Monday to Friday, full-time hours. Salary: Up to £32,685 dependant on experience. Location: London This is a permanent role. Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible. As a Building and Facilities Coordinator , you will be responsible for: Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings (opening and closing) Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations. The ideal Facilities Coordinator will have/be Good coordination experience Strong communications skills and experience Good administration skills and experience Self-motivated and enthusiastic with a solution focussed, positive can do, will do attitude, putting the customer at the heart of every interaction. will be able to work to deadlines Will have a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, Good experience of Microsoft Office packages including Outlook, Word & Excel IOSH would be desirable but isn t essential. MUST BE ABLE TO DRIVE To be considered please submit your cv asap or email (url removed) for more information.

We are looking for an enthusiastic and proactive individual to join our client's team as an Order Processing Specialist on a full-time, permanent basis. You will be responsible for the timely and accurate administration of sales orders and commercial contracts, supporting the Sales team. This position is an excellent opportunity for someone to kick-start their office-based career and develop new skills. Key Responsibilities: Accurately enter and manage sales orders and service contracts, ensuring compliance with internal procedures. Verify all order/contract details (PO, addresses, VAT, pricing) and ensure all required documentation is attached. Raise purchase orders, manage customer ETAs, invoice finalised orders/contracts, and assist Sales and Helpdesk teams with queries. Generate assigned reports, escalate issues, and enforce order/contract holds when required information is missing. What you'll bring: Confident IT user Excellent attention to detail and organisational skills Proactive approach to work, with the ability to effectively multi-task and prioritise workload Strong communicator both written and verbal Details: Job Title: Commercial Coordinator Location: Maidenhead Expected Salary: 25,000 - 27,000 DOE Type: Permanent, Full-time, Hybrid working Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Helpdesk Coordinator - White City, London £31,000 Monday-Friday, 8:30am-5:30pm (40 hours) Catch 22 are partnering with a leading Facilities Management provider to recruit a Helpdesk Coordinator for a high-profile corporate site in White City. This is a fast-paced, client-facing role where you will act as the first point of contact for all FM requests, managing jobs via CAFM (QFM), coordinating engineers and contractors, and ensuring service delivery meets agreed SLAs. Key Responsibilities: Manage helpdesk inbox and calls, logging requests accurately on CAFM Schedule engineers, contractors, and service teams Track job progress, update records, and produce reports Raise purchase orders, manage invoices, and support quotations Support compliance reporting (PPMs) and contractor administration About You: Previous experience in a helpdesk or FM coordination role Strong organisational and communication skills Confident IT user (CAFM systems, MS Office) Proactive, reliable, and customer-focused What's on Offer: 33 days holiday, EAP, and reward schemes Training and development opportunities Subsidised gym membership and additional benefits If you're an organised coordinator looking to join a well-established FM provider on a flagship site, apply today.

Workplace Coordinator - Birmingham - Temporary (Immediate Start) Location: Brimingham Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Brimingham on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.

CRM and Systems Coordinator Do you love working in an office, primarily dealing with CRM s and Business Systems along with other admin duties, but feel frustrated because your current role feels like a dead-end, and you re not being recognised or appreciated for your time, effort and skills? Do you have good CRM experience at back-end level, a keen appetite for learning new systems quickly, and a proven ability to work on your own initiative? Are you great at multi-tasking and prioritising, love being part of a team, and do you pride yourself on attention to detail and accuracy? If you have the above qualities and experience, this could be the job for you! Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. Onboarding Support The successful candidate will receive a structured handover from their current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system you will be expected to own them quickly. What You WON T Be: Someone who needs heavy management to stay productive. A pure helpdesk or front-end CRM user. Someone who treats system administration as a static maintenance task. Hours and Salary: Monday Friday; 8:30am 4:30pm Full Time; Office-based £28K £38K depending on experience Benefits Our Client Offers: Career growth opportunities this role will expand as the business scales World-Class training Team events Duties and Responsibilities: Day-to-day administration and development of Zoho CRM across all group entities. Owning data integrity and process discipline within MRP Easy. Working with their marketing team to develop and expand CRM workflows and integrations. Supporting the onboarding of new system users and maintaining process documentation. Collaborating with the Office Manager on day-to-day operational priorities. Results Expected: Zoho CRM is maintained in a clean, accurate state across all group entities within 90 days of start. MRP Easy data integrity measurably improved within six months, with documented input processes in place. CRM workflows and automations developed in collaboration with the marketing team, reducing manual handling across the group. System documentation is maintained and kept current as the business scales. I Will Meet These Standards: Data entered accurately and consistently, first time, every time. System issues flagged and resolved proactively, not reactively. All workflow changes documented before implementation. Knowledge, Skills and Abilities: Proven experience administering a CRM platform at back-end level Zoho experience preferred but not essential. Understanding of Zapier and system automations. Demonstrable understanding of workflow logic, automations, and system integrations. Process-driven with high attention to detail. Comfortable working across multiple business entities with different operational profiles. Curious and self-directed this role will grow as the business grows. Experience Needed: Minimum two years in a CRM administration or systems coordination role. Demonstrable experience building or managing backend workflows and automations. Experience working within a multi-entity or complex operational environment preferred. Other Special Requirements: Ability to commute to ME4 5AU Must be eligible to work in the UK If you want to join a Well-Established Business and be part of a growing team, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!

CRM and Systems Coordinator Do you love working in an office, primarily dealing with CRM s and Business Systems along with other admin duties, but feel frustrated because your current role feels like a dead-end, and you re not being recognised or appreciated for your time, effort and skills Do you have good CRM experience at back-end level, a keen appetite for learning new systems quickly, and a proven ability to work on your own initiative Are you great at multi-tasking and prioritising, love being part of a team, and do you pride yourself on attention to detail and accuracy If you have the above qualities and experience, this could be the job for you! Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. Onboarding Support The successful candidate will receive a structured handover from their current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system you will be expected to own them quickly. What You WON T Be: Someone who needs heavy management to stay productive. A pure helpdesk or front-end CRM user. Someone who treats system administration as a static maintenance task. Hours and Salary: Monday Friday; 8:30am 4:30pm Full Time; Office-based £28K £38K depending on experience Benefits Our Client Offers: Career growth opportunities this role will expand as the business scales World-Class training Team events Duties and Responsibilities: Day-to-day administration and development of Zoho CRM across all group entities. Owning data integrity and process discipline within MRP Easy. Working with their marketing team to develop and expand CRM workflows and integrations. Supporting the onboarding of new system users and maintaining process documentation. Collaborating with the Office Manager on day-to-day operational priorities. Results Expected: Zoho CRM is maintained in a clean, accurate state across all group entities within 90 days of start. MRP Easy data integrity measurably improved within six months, with documented input processes in place. CRM workflows and automations developed in collaboration with the marketing team, reducing manual handling across the group. System documentation is maintained and kept current as the business scales. I Will Meet These Standards: Data entered accurately and consistently, first time, every time. System issues flagged and resolved proactively, not reactively. All workflow changes documented before implementation. Knowledge, Skills and Abilities: Proven experience administering a CRM platform at back-end level Zoho experience preferred but not essential. Understanding of Zapier and system automations. Demonstrable understanding of workflow logic, automations, and system integrations. Process-driven with high attention to detail. Comfortable working across multiple business entities with different operational profiles. Curious and self-directed this role will grow as the business grows. Experience Needed: Minimum two years in a CRM administration or systems coordination role. Demonstrable experience building or managing backend workflows and automations. Experience working within a multi-entity or complex operational environment preferred. Other Special Requirements: Ability to commute to ME4 5AU Must be eligible to work in the UK If you want to join a Well-Established Business and be part of a growing team, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!

Scheduling Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You as a Scheduling Administrator: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

Catch 22 are working with a growing Facilities Management service provider delivering hard and soft FM solutions across a diverse client base. Due to continued growth, they are seeking an FM Commercial Coordinator with proven experience working on the service provider side, supporting the commercial delivery of maintenance and remedial works. This role is suited to candidates who have worked within an FM service provider or contractor environment. You must have hands-on experience managing the commercial lifecycle of FM jobs, including quoting, costing, and delivery. The Role You will act as the commercial link between clients, engineers, and subcontractors, taking ownership of jobs from initial enquiry through to completion and invoicing. This role combines operations coordination with commercial accountability, ensuring works are delivered on time, within SLA, and at the right margin. Key Responsibilities Commercial Ownership (Core Focus) Prepare and issue quotes for reactive and remedial works Cost labour, materials, and subcontractor inputs Manage job profitability and margin control Raise purchase orders and track spend vs quoted value Own jobs commercially from quote delivery completion invoicing Subcontractor & Supplier Management Source and engage subcontractors for works delivery Negotiate rates and manage supplier performance Coordinate materials and resource requirements Operations & Job Management Manage jobs end-to-end via CAFM/helpdesk systems Allocate works to engineers and subcontractors Monitor progress against SLAs and resolve issues proactively Client & Stakeholder Management Provide updates on job status, costs, and timelines Handle escalations and queries professionally Ensure high levels of service delivery and client satisfaction Reporting & Systems Maintain accurate job costing and CAFM records Report on SLA/KPI performance and commercial outcomes Support continuous improvement of processes and systems About You We are specifically looking for candidates who demonstrate: Experience working within an FM service provider/contractor environment Proven track record of: Estimating or quoting FM works (reactive/remedial) Costing jobs (labour, materials, subcontractors) Managing job profitability or margins Owning jobs end-to-end commercially Experience using CAFM systems Strong understanding of hard FM / building services works Likely Background You may currently be working as: FM Commercial Coordinator FM Helpdesk (with quoting/costing responsibility) FM Estimator / Remedials Estimator Service Coordinator (commercially focused) Commercial Assistant within an FM contractor What's on Offer £35,000 - £40,000 salary Hybrid working Clear progression within a scaling FM business Opportunity to move into a more senior commercial or contract support role Why Apply? This is a genuine opportunity to move into a role where you are not just coordinating but owning the commercial performance of FM works, with real visibility and progression in a growing business.

Service Coordinator Milton Keynes Temp to Perm Contract Up to 30,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost every country. Due to consistent growth in all markets they operate in, the demand for their services is constantly increasing. In this role you will work within a team of Helpdesk Administrators, liaising directly with customers and scheduling engineers and dealing with any issues. You'll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements Temp to perm contract 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Good Customer Service skills, time management IT Literate Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Quality Coordinator Location: Staines-upon-Thames (with UK-wide travel) Type: Permanent Competitive Salary + Benefits Red Sky Personnel are recruiting on behalf of a leading UK construction contractor for a Quality Coordinator to join their growing team. This is an excellent opportunity for a motivated and organised individual to play a key role in maintaining and developing quality standards across a diverse portfolio of UK projects. About the Role As the Quality Coordinator, you will support the UK Quality Manager, Senior Management, and Site Teams in ensuring all projects meet the company's quality assurance objectives. The role includes conducting internal audits, managing document control, improving company procedures, and providing helpdesk-style support to project teams. You will also collaborate closely with the tendering and estimating departments, contributing to bid submissions and ensuring new projects start effectively by sharing best practices and lessons learned. Key Responsibilities Assess QA requirements for tenders and assist in bid submissions Communicate and implement project quality requirements across teams Coordinate lessons learned and maintain the company's quality database Share industry updates and best practices across UK sites Standardise ITPs and ITRs across projects Maintain and process quality records, including document library management Assist with updates to project documentation (plans, procedures, and manuals) Liaise with the QA Manager and Senior Management to drive continuous improvement Coordinate internal action plans and monitor compliance Support and deliver quality training to project teams Conduct internal quality audits Support the implementation of new document management policies Provide a point of contact and support for project teams Assist with sustainability recording and reporting Skills and Experience Required Minimum of three years' general site experience (construction sector preferred) Relevant degree qualification desirable Strong IT skills, particularly Microsoft Office; knowledge of VBA and Macros advantageous Experience with document management systems and revision control preferred Excellent organisational, communication, and problem-solving skills Ability to manage your own workload and meet deadlines Strong relationship-building skills with internal and external stakeholders Good understanding of British Standards, Technical Notes, and Approved Documents Why Apply This company places strong emphasis on employee development, offering clear opportunities for career progression, ongoing training, and CPD support. You will be part of a collaborative, high-performing team within a forward-thinking contractor delivering major UK projects. Location: Primarily based in Staines-upon-Thames, with travel to UK project sites as required Travel: Occasional overnight stays may be needed If you are a proactive and detail-focused individual with a passion for quality assurance in construction, we would love to hear from you.

Repairs Coordinator Grade 4, £26,403 up to £29,540 per annum pro rata 37 hours per week, working Monday to Friday, 2 year fixed term contract An exciting opportunity has arisen to join our dynamic In-House Repairs Team at Hinckley & Bosworth Borough Council. We are looking for a proactive Repairs Coordinator to support both our Repairs Helpdesk and Scheduling Teams click apply for full job details

Maintenance Coordinator Facilities Management We re looking for an organised and proactive Maintenance Coordinator to join a busy Helpdesk team for a leading FM provider. You ll be responsible for coordinating planned preventative maintenance (PPM) across multiple sites, ensuring compliance, liaising with contractors, and supporting the wider team. What s On Offer: Full-time (40 hours p/wk), permanent contract Competitive salary from £30,000 per annum Generous holiday entitlement Career development and training opportunities. Supportive, collaborative team environment. What You ll Do: Schedule and monitor PPM tasks via CAFM. Review worksheets, identify issues and escalate as needed. Liaise with contractors to ensure timely, compliant service delivery. Maintain accurate records and assist with reporting. What You ll Need: Experience in FM or Helpdesk environments. Strong knowledge of PPM scheduling and compliance. CAFM experience essential. Excellent organisational and communication skills. Proactive, team player with strong attention to detail. Take the next step in your FM career apply today! JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website. Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants. JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.