Customer Service Advisor

Customer Service AdvisorLocation: Bournemouth and surrounding areaSalary: £25,000 rising to £26,250 after successful completion of probation

A fantastic opportunity has arisen for a Customer Service Advisor to join a well-established and growing organisation. This role is ideal for someone who is passionate about delivering excellent customer service and is looking to build a long-term career within a supportive and rewarding environment.

Key Responsibilities:

• Provide a high level of customer service via phone, email, and face-to-face interaction
• Handle customer enquiries efficiently and professionally
• Maintain accurate records and update systems as required
• Work collaboratively with internal teams to ensure a seamless customer experience
• Meet individual and team performance targets

This is a great opportunity to join a business that values its employees and offers excellent benefits alongside career development.

If you are a motivated individual with strong communication skills and a passion for customer service, we would love to hear from you.

Additional Information:

Probation period of 3-6 months Opportunities for progression within a growing business

Salary & Benefits:

Starting salary of £25,000, increasing to £26,250 after probation Monthly incentive scheme 23 days holiday, increasing by 1 day per year after your first full year (up to an additional 5 days) No requirement to work bank holidays Healthcare plan available after successful completion of probation Free gym access Chiropractor sessions upon passing probation

Working Hours:

Monday to Friday, 08:30am - 5:00pm 1 in 6 Saturdays, 9:00am - 12:00pm