Opeations Manager

Operations Manager - Luxury Hotel & Spa

Outskirts of Ipswich, Suffolk

£40,000 + Excellent Tips + Live-In Available

An exciting opportunity has arisen for an experienced Operations Manager to join a luxury Hotel & Spa near Ipswich.

Reporting to the General Manager, you will lead the Food & Beverage operation whilst supporting the wider hotel business, ensuring exceptional guest experiences and strong commercial performance.

Key Responsibilities

• Oversee the day-to-day Food & Beverage operation.
• Lead, train and develop a high-performing team.
• Maintain exceptional service standards and guest satisfaction.
• Manage budgets, stock control and labour costs.
• Support weddings, events and wider hotel operations.
• Ensure compliance with Health & Safety and food hygiene regulations.
• Work closely with the General Manager and Heads of Department.

Experience & Skills Required

• Previous experience as an Operations Manager, Food & Beverage Manager or in a senior hotel management role.
• A minimum of 3 years' experience in operations management.
• At least 5 years' experience within hotel management.
• Previous experience within a luxury hotel, spa resort, fine dining or high-end hospitality environment is essential.
• Experience within a 4 Red Star, 5-star or award-winning property would be highly advantageous.
• Spa hotel experience is desirable.
• Strong leadership, communication and organisational skills.
• Commercially focused with a hands-on approach.
• Passionate about delivering exceptional guest experiences.
• A full UK driving licence and access to your own transport are essential due to the location.

What We Offer

• £40,000 salary
• Excellent tips
• Live-in accommodation available
• Company pension scheme
• Employee discounts
• Ongoing training and development
• Career progression opportunities

Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this position.