IFA Administrator

  • Brook Street
  • Caerphilly, Mid Glamorgan
  • Jun 25, 2026
Full time Administration

Job Description

We are working with a well-established and highly regarded financial planning firm seeking a Financial Services Administrator to join their growing team.

This is an excellent opportunity for someone with experience in financial services administration to play a key role supporting Financial Advisers and Paraplanners, contributing to the delivery of high-quality, client-focused financial advice.

Key Responsibilities
  • Maintain and update client records accurately on back-office systems
  • Handle incoming and outgoing information requests efficiently
  • Prepare and submit applications across life, investment, and pension products
  • Record new business and monitor applications through to completion
  • Manage annual review schedules, ensuring all client reviews are completed on time
  • Support with periodic investment portfolio rebalancing
  • Liaise professionally with clients, providers, and internal colleagues
Requirements
  • Minimum 1 year's experience in a financial services / IFA administration role
  • Strong understanding of financial services processes and back-office systems (experience with IRESS XPLAN highly desirable)
  • Excellent communication and organisational skills
  • Working towards or already holding financial services qualifications (desirable)
  • Minimum GCSEs (or equivalent) in Maths and English
  • High attention to detail and ability to manage multiple tasks
Benefits
  • 25 days holiday plus bank holidays
  • Company pension scheme
  • Death in service life insurance
  • Optional private healthcare scheme
  • Flexible working hours within a core working system
  • Opportunity to develop within a supportive and experienced team

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.