Customer ServiceBookings Administrator

12-Month Maternity Cover Fully Onsite

I'm looking for an organised and detail-focused Administrator to support a key customer account and assist with wider customer service and admin duties. This is a fully onsite role and a 12-month maternity cover contract.

Key Responsibilities

• Manage job rating, rate checks, invoicing, and credits
• Resolve queries, review RCNs, and check charges
• Maintain rate screens and oversee the shared mailbox
• Support customer service admin (emails, bookings, call overs, data input)
• Liaise with customers, internal teams, and IT support
• Assist with general admin and provide holiday cover

About You

• Strong IT skills (Microsoft Office, Excel)
• Excellent communication and attention to detail
• Reliable, organised, and willing to learn new systems
• Full driving licence required (office location requires own transport)

Please get in touch with Alex in the Basildon office for an informal chat about this role. I look forward to speaking with you soon.