Job Description
An exciting opportunity has arisen to join an industry-leading organisation as an Operations Co-Ordinator. This is a fully office-based role, with working hours of either 8:00am-4:00pm or 10:00am-6:00pm, offering flexibility to suit business and individual needs.
The Role
- Cataloguing and verifying items arriving at the premises
- Handling customer enquiries via email, telephone, and face-to-face
- Preparing customer orders for collection
- Assessing the condition of items and determining their suitability for sale or distribution
- Coordinating inbound shipments and uploading product images to the website
Benefits
- Company pension
- Private medical insurance
- Free on-site parking
- Bi-annual, performance-based company bonus
Person Specification
Essential Skills & Experience
- Strong organisational skills with the ability to manage multiple tasks efficiently
- High level of attention to detail, ensuring accuracy in data handling and record-keeping
- Excellent verbal and written communication skills, with a professional approach to customer interaction
- Experience dealing with customer enquiries across email, telephone, and face-to-face channels
- Ability to consistently assess the condition and quality of physical items
- Competent IT skills, including experience with databases, websites, or stock management systems
- Ability to work independently, using initiative, while also contributing effectively within a team
Personal Attributes
- Professional, presentable, and customer-focused approach
- Self-motivated with a proactive attitude
- Reliable and conscientious, with a strong sense of responsibility
- Flexible and adaptable within a fast-paced, varied environment
- Willingness to learn, develop, and take on new skills
- A strong team player who can work to tight deadlines
About Reed