Quality Enhancement Manager

Are you an experienced examinations professional looking for the opportunity to shape quality assurance processes from the ground up?


TPP Recruitment is supporting an independent examinations organisation that plays a unique role across multiple professional bodies and regulatory stakeholders. As examination volumes continue to grow and standards evolve, they are creating a brand-new Quality Enhancement Manager position to strengthen quality assurance, enhance governance, and drive continuous improvement across a high-profile assessment programme.

This is a rare opportunity to influence examination quality at a strategic level, working with senior stakeholders while developing new systems, processes, and quality frameworks that will support future growth.


Salary: £43,000-45,000 per annum, depending on experience
Employment type: Permanent
Working arrangements: Hybrid - 4 times per month in the London office
Working pattern: Full-time, 35 hours per week
Other benefits:

• Opportunity to shape a newly created position
• Exposure to senior leaders, professional bodies, and regulatory stakeholders
• Meaningful work that supports high-stakes professional assessment
• Collaborative and supportive working environment
• Opportunities to contribute to long-term strategic improvements

About the Organisation

Our client is an independent examination body responsible for delivering and maintaining assessments that support professional standards across the UK. Working collaboratively with multiple partner organisations and regulators, they are committed to ensuring fairness, rigour, integrity, and continuous improvement within their assessment processes.

The organisation is currently undertaking a significant review of its examination provision, creating an exciting opportunity for an experienced examinations professional to play a key role in enhancing quality standards and operational effectiveness.

About the Role

Reporting to the Head of the examination service, the Quality Enhancement Manager will lead the development and implementation of quality assurance and quality enhancement processes across the full examination lifecycle.

This is a highly visible role where you will analyse examination data, identify trends and risks, recommend improvements, and ensure robust governance frameworks are in place. You will collaborate closely with senior colleagues to create new quality assurance processes and embed a culture of continuous improvement throughout the organisation.

The role also includes line management responsibility for two Exam Managers and will involve regular engagement with senior stakeholders, including directors, committees, subject matter experts, and regulatory representatives.

Key Responsibilities

• Develop and implement quality assurance and quality enhancement frameworks
• Analyse examination and assessment data to identify trends, risks, and opportunities for improvement
• Produce reports and recommendations for senior leaders and stakeholder groups
• Lead audits, reviews, and quality improvement initiatives across assessment processes
• Ensure examination systems, procedures, and governance arrangements remain effective and secure
• Work closely with colleagues responsible for psychometrics, data analysis, and assessment delivery
• Support examination development, review activities, and standard setting processes
• Deliver training and guidance on quality assurance systems and processes
• Line manage and support two Exam Managers
• Build strong relationships with senior stakeholders, committees, professional bodies, and regulators
• Contribute to risk management and compliance activities relating to assessment quality and integrity

Skills / Experience Required

Essential

• Experience working within examinations, assessment, awarding, professional body, or accreditation environments
• Previous management experience, including responsibility for developing and supporting team members
• Strong analytical skills with experience interpreting data and using findings to inform decision-making
• Experience developing, improving, or implementing quality assurance processes
• Excellent stakeholder management and communication skills
• Confidence working with senior leaders and external partners
• Strong project management and organisational skills
• Experience using databases, systems, and Microsoft Office applications

Desirable

• Knowledge of psychometrics or assessment statistics
• Experience in quality assurance within an educational or assessment setting
• IQA, EQA, or related quality assurance qualification
• Experience working with professional examinations
• Experience supporting regulatory compliance activities

To Apply

• An up-to-date CV
• A supporting cover letter outlining your suitability for the role

Interview Process

• Week commencing 27 July 2026
• One-stage online interview process
• Assessment/test included as part of the interview

Deadline

• Tuesday 14th July 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.