Credit Supervisor

Your new companyHays are partnering with a well-established, highly reputable organisation experiencing strong growth and continued commercial success. They are now seeking an experienced Credit Controller to step into a supervisory position, playing a key role in shaping the credit function and driving best-practice across the team. Your new roleYou will take full ownership of the end-to-end Credit Control function, acting as the go-to specialist for all credit-related decisions. This is a hands-on, influential role where you will oversee one team member while working closely with senior stakeholders to protect cashflow and minimise risk.Key responsibilities include:

• Credit risk management - partnering with Sales and internal stakeholders to set and review credit limits, conduct credit checks, manage the stop list and proactively mitigate financial exposure
• Debt recovery - managing aged debt, reducing DSO, and ensuring timely collection through confident, professional communication
• Stakeholder collaboration - acting as the bridge between Finance and Sales, influencing decisions and ensuring credit policies are followed
• Problem resolution - investigating queries, resolving disputes, and ensuring customer accounts remain accurate and up to date
• Process improvement - identifying opportunities to streamline workflows, enhance reporting and strengthen credit governance

This is a role where your voice will be heard, your expertise valued, and your decisions trusted.

What you'll need to succeedYou will be a seasoned Credit Controller with a proven track record of managing complex accounts and confidently influencing commercial teams. You'll bring:

• Strong experience working closely with Sales and the confidence to stand your ground when making credit decisions
• Excellent communication skills, with the ability to build rapport quickly and maintain strong internal and external relationships
• The gravitas to enforce credit policies, challenge decisions when necessary, and protect the business from unnecessary risk
• A proactive, solutions-focused mindset and the ability to work autonomously

What you'll get in returnYou'll join a forward-thinking, supportive business where your expertise will directly shape the credit function. In return, you'll benefit from:

• The autonomy to make decisions and develop your credit risk capability further
• A collaborative culture where your input is valued
• Competitive salary, strong benefits package and excellent working hours

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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