Senior Credit Controller

  • Michael Page
  • Chatham, Kent
  • Jul 07, 2026
Full time Accounting

Job Description

The Senior Credit Controller will oversee the credit management process, ensuring timely collections and managing debtor accounts effectively.

Client Details

This role is with a well-established company in the Retail sector, known for its commitment to excellence in product delivery and customer satisfaction. The organisation offer a structured and professional environment for career growth.

Description

  • Opportunity to Manage the full day-to-day credit control function, including releasing orders, following due credit checks, posting and allocating receipts, and issuing customer account statements.
  • Oversee debtor accounts, ensuring accurate records and reconciliations.
  • You will predominantly be working with Retail Accounts within a well maintained ledger
  • Develop and maintain strong relationships with clients to support efficient collections.
  • Assess credit risk and establish credit limits for new and existing customers.
  • Facilitate the use of discretionary limits for eligible customers
  • Prepare regular reports on outstanding debts and account statuses for management review.
  • Collaborate with internal teams to resolve disputes and billing issues promptly.
  • Ensure compliance with company policies and industry regulations related to credit management.
  • Provide recommendations for process improvements within the credit control function.
  • Monitor over-90-day debt and take appropriate action to reduce exposure, including
    dispute resolution, payment negotiation, and initiating legal proceedings where
    necessary.
  • Liaise with internal sales representatives to support account management and
    resolve issues impacting payment
  • Work collaboratively with the Logistics and Customer Services teams on EDI-related processes and requirement

Profile

A successful Senior Credit Controller should have:

  • Excellent communication skills to build and maintain client relationships.
  • Worked with EDI Systems (Can be tought)
  • Retail Industry Background (Preferred)
  • Proficiency in relevant accounting software and Microsoft Office applications.
  • A detail-oriented and organised approach to work.
  • The ability to work independently and collaboratively as part of a team.

Job Offer

  • Competitive salary
  • Permanent position offering long-term career opportunities.
  • Supportive and professional work environment
  • Opportunities for growth and development within the accounting and finance department.

If you are ready to take the next step in your career as a Senior Credit Controller, we encourage you to apply today!