Service Centre Manager

Vibe Recruit is delighted to be partnering with a well-established and expanding automotive business to recruit an experienced Service Centre Manager for their busy site in M32.

This is an exciting time to join the business, with a brand-new branch opening in August as part of its continued growth plans. As the company expands, there will be genuine opportunities for ambitious individuals to progress into more senior management and multi-site leadership roles.

This is an excellent opportunity for a hands-on leader who enjoys managing a successful operation while supporting a skilled workshop team. If you're a qualified Level 3 Vehicle Technician and MOT Tester with previous management or supervisory experience, this could be the ideal next step in your career.

The Role

As Centre Manager, you'll take overall responsibility for the day-to-day performance of the centre, ensuring the team delivers exceptional customer service, achieves operational targets, and maintains the highest standards of workmanship.

While your primary focus will be managing the business, you'll also provide technical support within the workshop when required. This is not a daily workshop role, but your experience as a qualified technician and MOT Tester will allow you to step in and support the team during busy periods or when operationally required.

Key Responsibilities

• Lead, motivate and develop a team of technicians and support staff.
• Manage the daily operation of the centre to maximise efficiency, productivity and profitability.
• Deliver exceptional customer service and build lasting customer relationships.
• Monitor workshop performance, KPIs and resource planning.
• Manage stock control and workshop scheduling.
• Identify opportunities to increase sales while maintaining outstanding service standards.
• Support the workshop with vehicle servicing, diagnostics, repairs and MOT testing when required.
• Ensure compliance with company procedures, health & safety regulations and DVSA standards.
• Coach and develop team members to help them reach their full potential.

About You

You'll be an experienced automotive professional with strong leadership skills and a passion for delivering excellent customer service.

You'll also have:

• Level 3 qualification in Light Vehicle Maintenance & Repair (or equivalent).
• A current MOT Tester licence.
• Previous experience managing or supervising an automotive workshop, garage or fast-fit centre.
• Strong mechanical and diagnostic knowledge.
• Excellent communication and people management skills.
• Commercial awareness with the ability to drive performance and profitability.
• A full UK driving licence.

What's on Offer?

• Competitive salary, dependent on experience.
• Uncapped monthly bonus scheme.
• The opportunity to join a growing business at an exciting stage of its journey, with a new branch opening soon.
• Genuine career progression opportunities as the business continues to expand.
• Ongoing technical training, including EV & Hybrid and continued professional development.
• Employee discounts across the business.
• Company Sick Pay.
• Refer a Friend Scheme.
• A supportive and collaborative working environment where your contribution is recognised and rewarded.

If you're looking for a role where you can lead a successful team, make a real impact and build a long-term career with a growing business, we'd love to hear from you.

Apply today through Vibe Recruit to be part of an exciting period of growth and take the next step in your automotive management career. For more information call Gemma on (phone number removed)

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.