Account Manager - Gateshead - Permanent

Gateshead Permanent Hybrid Working 27,000 - 30,000 DOE + Bonus + Excellent Benefits

Are you an experienced Account Manager who enjoys building long-term customer relationships and developing existing accounts?

We're recruiting for a well-established global manufacturing and technology business with an outstanding reputation for investing in its people. This is a fantastic opportunity to join a supportive commercial team where you'll inherit an established customer base and focus on growing existing relationships - no cold calling required.

Working closely with the wider sales team, you'll become a trusted advisor to your customers, identifying opportunities to increase account value while delivering an exceptional customer experience.

• 27,000 - 30,000 DOE

• Quarterly bonus + profit share scheme

• 36-hour working week with flexible start/finish times (standard hours 8:20am - 4:30pm Monday - Thursday and 1:30pm finish on a Friday!)

• Home working Fridays after training

• Free on-site parking

• 25 days holiday + bank holidays, option to buy more

• Enhanced pension, life assurance and Health Cash Plan

• Employee Assistance Programme, 24/7 GP, Cycle to Work, share scheme and employee discounts

You'll manage a portfolio of existing customers, helping to retain and grow accounts through excellent relationship management and commercial awareness.

Key responsibilities include:

• Managing and developing existing customer accounts

• Building long-term customer relationships and delivering regular account reviews

• Identifying cross-sell, upsell and new product opportunities

• Managing opportunities from enquiry through to quotation and completion

• Maintaining accurate CRM records, forecasts and pipeline activity

• Preparing quotations and supporting tender opportunities

• Working closely with technical, operations and customer support teams to deliver excellent customer outcomes

We're looking for someone with:

• Experience in Account Management, Customer Success, Client Relationship Management or Internal Sales
• A track record of growing existing customer accounts
• Strong communication and relationship-building skills
• Good commercial awareness and a proactive approach
• Experience using CRM systems and Microsoft Office
• Excellent organisation and attention to detail

Experience working with technical or engineered products would be beneficial but isn't essential, as full product training will be provided.

This is a business with low staff turnover, genuine career progression and a collaborative culture where people are valued. If you're looking for a relationship-focused Account Manager role with an excellent benefits package and long-term career prospects, we'd love to hear from you.

Please note: Due to the high volume of applications, we're unable to provide individual feedback. If you require any reasonable adjustments during the recruitment process, please let us know.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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