Client Services Coordinator

Job Title: Client Services Coordinator
Location: Birmingham City Centre
Contract Type: Permanent
Hours: 8:30am - 4:30pm

Salary: 32,000

Benefits: 28 days holiday plus bank holidays, FREE city centre car parking, Private Healthcare, excellent development opportunities.

Are you ready to take your career to the next level in a newly created role for our clients brand new HO in Birmingham? Our client, a successful and fast growing international business is seeking a dynamic and enthusiastic Client Services Coordinator to join their vibrant team in central Birmingham! If you're passionate about providing exceptional customer service and thrive in a fast-paced environment, this is the perfect opportunity for you!

About the Role:
As a Client Services Coordinator, you'll play a pivotal role in ensuring our clients experience seamless communication and outstanding service. You will be the first point of contact for clients, guiding them through processes and ensuring their needs are met with enthusiasm and professionalism.

Key Responsibilities:

• Act as a brand ambassador, creating an exceptional first impression for clients, visitors and colleagues alike.
• Take ownership of the front-of-house experience, ensuring the office operates smoothly and professionally every day.
• Coordinate client meetings, internal events and business visits, delivering a seamless experience from start to finish.
• Help create a positive and engaging workplace by supporting employee initiatives, celebrations and office-wide activities.
• Build and maintain strong relationships with external suppliers, contractors and building management teams.
• Ensure office facilities are consistently presented to a high standard, creating an environment where employees can thrive.
• Manage workplace resources and services, proactively addressing issues and identifying improvements.
• Provide administrative and coordination support across the business, assisting teams and senior stakeholders when required.
• Support workplace compliance and health & safety processes, helping to maintain a safe and efficient working environment.
• Drive continuous improvements to office operations and processes, contributing to an outstanding employee and visitor experience.

What We're Looking For:

• Previous experience in client services, customer support, or a similar role, preferably in the construction or real estate sector.
• Excellent communication skills, both verbal and written, with a friendly and engaging demeanour.
• Strong organisational abilities with keen attention to detail.
• Ability to multitask and prioritise effectively in a busy environment.
• Proficient in Microsoft Office Suite and experience with CRM systems is a plus.
• A proactive approach to problem-solving and a passion for helping clients succeed.

If you're ready to make an impact and advance your career as a Client Services Coordinator, we want to hear from you! Apply now and let your journey begin with our client.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.