Job Description
Location: Hook Area
Salary: £28,000 - £31,000 + Bonus + Excellent Benefits
The Opportunity
An exciting opportunity has arisen for a highly organised and detail-oriented Service Sales Administrator to join a successful and growing technical services organisation.
Working closely with sales, operations and customer service teams, you will play a pivotal role in supporting the sales process, managing administration activities and ensuring customer information, contracts and service records are maintained accurately.
This is a fast-paced role suited to someone who enjoys multitasking, working to deadlines and being a key part of a collaborative team environment.
Key Responsibilities
- Process and manage customer orders and service-related documentation.
- Support sales teams with quotations, contract administration and customer enquiries.
- Maintain accurate records within internal systems and databases.
- Produce regular reports and management information.
- Monitor incoming enquiries and allocate work accordingly.
- Ensure service agreements, customer records and documentation are accurate and up to date.
- Liaise with internal departments to coordinate customer requirements and service delivery.
- Assist with invoicing, order acknowledgements and general administration activities.
- Support reporting requirements through spreadsheet management and data validation.
- Provide general administrative support across the department where required.
About You
We are keen to speak with candidates who have experience in one or more of the following:
- Sales Administration
- Service Administration
- Contract Administration
- Sales Support
- Service Coordination
- Customer Service Administration
You will ideally possess:
- Strong organisational and time-management skills.
- Excellent attention to detail and accuracy.
- The ability to manage multiple priorities within a busy environment.
- Strong communication skills and a customer-focused approach.
- Confidence using CRM systems and Microsoft Office applications.
- Excel experience, including working with data and reports.
- A proactive and team-focused attitude.
What's On Offer
- Hybrid working
- Annual bonus scheme
- Generous holiday entitlement
- Enhanced pension contribution
- Private healthcare
- Life assurance
- Flexible working arrangements
- Ongoing training and development
- Friendly and supportive team culture
