Sales Support

Sales Support CoordinatorSalary: Up to £35,000 per annumLocation: Hemel HempsteadJob Type: Full-time

An exciting opportunity has arisen to join a well-established and expanding organisation as a Sales Support Coordinator. This position is perfect for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent support to both customers and internal teams.

Key Responsibilities:

• Accurately process and input customer orders for both UK and international clients.
• Support retail accounts with product range reviews and merchandising planning.
• Prepare and maintain customer product setup documentation.
• Assist with onboarding new customers and setting up online platforms.
• Work closely with warehouse and distribution teams to ensure efficient order fulfilment.
• Liaise with purchasing teams to monitor stock levels and availability.
• Coordinate artwork and product-related requests with internal stakeholders.
• Provide day-to-day sales administration and general team support.
• Support Account Managers with reporting, client queries, and account management tasks.
• Maintain accurate and up-to-date customer records.
• Collaborate across departments to ensure a consistently high level of service.

Skills & Experience:

• Previous experience in sales support, sales administration, or customer service.
• Exposure to online or digital retail environments is beneficial but not essential.
• Strong organisational skills with excellent attention to detail.
• A proactive, flexible, and adaptable approach to work.
• Ability to manage multiple priorities effectively.
• Strong communication skills and a collaborative team mindset.
• Confident in building relationships across different teams.
• Good IT proficiency, including Microsoft Office applications.

Benefits:

• Hybrid working
• Supportive and collaborative working environment
• Opportunities for career development and progression