Business Process Analyst

Business Process Analyst

£45,000-£50,000 + excellent benefits

Hybrid Hull or Leeds

Do you enjoy simplifying complicated processes and making businesses work better?

We're supporting a growing professional services organisation that's investing heavily in transformation and is looking for a Business Process Analyst to play a central role in improving how the business operates.

This isn't a traditional requirements gathering role.

Instead, you'll spend your time understanding existing business processes, challenging current ways of working and helping design simpler, more efficient solutions that improve both colleague and customer experience.

Working as part of a growing Business Transformation function, you'll partner with stakeholders across the organisation on projects including operational improvement, service transformation, data initiatives and future AI-enabled change.

You'll be responsible for:

• Mapping and analysing existing business processes
• Identifying opportunities to simplify and improve operations
• Facilitating workshops with stakeholders
• Gathering and documenting business requirements
• Supporting end-to-end change delivery
• Working closely with project managers, technology teams and business leaders

We're looking for someone who has:

• Strong Business Analysis experience
• Process mapping and business process improvement expertise
• Excellent stakeholder engagement skills
• Experience delivering operational or business change
• A naturally curious mindset and confidence challenging existing processes

Experience within legal, insurance or professional services would be beneficial but isn't essential.

If you're looking for a role where you can genuinely influence how a business operates rather than simply document requirements, we'd love to hear from you.

Hybrid working 2 days per week in Hull or Leeds office.

Please note that this role does not come with sponsorship so any interested applicants must have full right to work in the UK.