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Academic Excellence. Character for Life. Opportunities Without Limits. Location: Cumnor House Schools - Croydon and Purley (South London) Job Title: Facilities Manager Contract: Permanent - Full-Time Hours: 40 hours per week Salary: Up to £38,000 Per Annum Start Date: September 2026 About Cumnor House At Cumnor House, we combine outstanding academic achievement with a deep commitment to building confident, kind and resilient young people. Our distinctive approach to education enables every child to thrive in an environment designed specifically for the way they learn. Through our single-sex schools, boys and girls benefit from teaching tailored to their individual needs, helping them develop confidence, curiosity and a love of learning. Beyond the classroom, pupils come together across our two schools for a rich programme of co-educational opportunities, fostering collaboration, friendships and essential life skills. Sport and music are at the heart of school life, with exceptional coaching, inspiring performances and opportunities for every child to discover and develop their talents. Whether competing at the highest level, performing on stage or embracing a new challenge, our pupils are encouraged to strive for excellence while demonstrating teamwork, integrity and resilience. At Cumnor House, we don't just prepare children for senior school - we prepare them for life, equipping them with the academic foundations, strength of character and confidence to be their very best selves. Role Purpose A Facilities Manager holds overall responsibility for the management and maintenance of the school's premises and facilities, to ensure the smooth running of the Cumnor House Schools' operations. What you will be doing Key Responsibilities Lead all aspects of premises and facilities management across the school. Ensure compliance with health, safety, fire safety, and statutory regulations. Act as the school's Health & Safety Coordinator, maintaining policies, records, and compliance documentation. Support and prepare for internal and external audits, inspections, and compliance reviews. Oversee planned preventative maintenance, statutory inspections, and repair programmes. Manage site security, including key holder responsibilities and emergency procedures. Coordinate fire evacuation drills and lockdown procedures across the school. Conduct regular site inspections and implement improvements to maintain high standards. Manage contractors and suppliers, ensuring repairs, maintenance, and projects are delivered effectively. Lead and support site and medical room teams, providing guidance, performance management, and rota oversight. Oversee minor refurbishment, facilities improvement, and capital development projects. Support school events, lettings, and community use of facilities while identifying opportunities to maximise site utilisation. o What you'll bring Qualifications, Skills and Experience Essential A full UK driving licence and access to a vehicle are required, as the postholder will be required to travel between sites. Facilities Management qualification or relevant operational experience IOSH qualification and strong knowledge of health & safety compliance Experience managing maintenance, contractors, and statutory compliance Proven ability to lead, motivate, and manage teams effectively Strong organisational skills with the ability to prioritise competing demands Confident using Microsoft 365 and facilities management systems Excellent attention to detail and problem-solving skills Experience managing budgets and delivering value for money A proactive, hands-on approach and ability to work independently Flexibility to support occasional out-of-hours callouts and school events Desirable Experience within an educational setting First Aid qualification Practical maintenance skills Experience managing lettings or external events How to Apply Complete an application through our site before the closing date. Cumnor House School is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS and safeguarding checks. Early applications are encouraged as we reserve the right to appoint prior to the closing date.

Project Manager (Security) West London £50,000 - £60,000 per annum + Car Allowance Project Manager (Security Systems) Package Overview: £50,000 - £60,000 per annum (Depending on experience) Car Allowance, Phone, Laptop Full-Time, Permanent Managing projects within the London area Company Overview Project Manager (Security Systems) Our client, a leader in their sector, are currently looking for an experienced Project Manager to join their highly valued team on a full-time basis. This company are a reputable business with over 20 years experience in the Security industry. They are currently entering another period of growth and are looking to expand their team to keep up with high customer demand. You will be working with multiple clients across different sectors. These include Healthcare, Education, Government, Hospitality, Pharmaceuticals, Airports, Leisure & Sports Venues and more Some of the services offered are Access Control, Intruder, CCTV, Gates and Barriers. Project Manager (Security Systems) Role and Responsibilities: Responsible for managing enterprise projects involving security systems such as Lenel, CCURE, Gallagher, Milestone, and Genetec. Responsible for planning, executing, and closing installation projects efficiently, ensuring that projects are completed on time, within scope, and within budget. Enforce safety protocols on-site to guarantee the well-being of all team members and subcontractors. Maintain accurate project documentation, including progress reports, change orders, and project closeout reports. Coordinate with sub-contract teams, installation engineers and installation coordinators to assign tasks, allocate resources, and ensure timely project execution. Communicate regularly with Operations Director, Project Office Manager and clients to provide updates, address concerns and ensure satisfaction throughout project lifecycle. Project Manager (Security Systems) Skills and Experience: Previous experience with managing Security projects SSSTS or SMSTS qualified In-depth understanding of fire and security systems, including installation processes Exceptional leadership and communication skills Ability to work effectively under pressure and meet project deadlines Prince 2 certification (Desirable) DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Position: Junior Coordinator Location: Uxbridge Salary: £30,000 £35,000 (DOE) Contract: Permanent Start Date: ASAP The Role Our client is seeking a proactive and organised Junior Coordinator to join their Operations team. This is an excellent opportunity for someone looking to take the next step in their career and develop within a project coordination role. Working closely with Operations, Sales, Purchasing and Supply Chain teams, you'll play a key role in supporting the successful delivery of customer projects by coordinating inventory, supplier activity and sales orders, ensuring projects run smoothly from start to finish. Key Responsibilities Monitor programme inventory to ensure stock is allocated correctly. Track and report monthly inventory usage and consumption. Coordinate the movement of components into production kits. Process stock receipts and support inventory transactions. Maintain accurate project information on customer sales orders. Liaise with international purchasing teams to resolve order allocation issues. Expedite supplier purchase orders and follow up on critical deliveries. Review and release sales orders where appropriate. Obtain and maintain supplier quotations. Monitor inventory levels and work with purchasing to ensure stock availability. Support inventory planning and replenishment activities. Provide general project coordination and operational support as required. Undertake additional ad hoc tasks to support the wider business. Candidate Profile This role would be ideal for someone with around two years' commercial administration experience who is looking to move into a more career-focused project coordination position. Essential Around two years' experience in a commercial administration, customer service or office support role. Excellent organisational and planning skills. Strong attention to detail and a methodical approach to work. Confident communication skills with the ability to build relationships across different teams. Ability to manage multiple priorities and work to deadlines. Good working knowledge of Microsoft Office, particularly Excel. A proactive attitude with a willingness to learn and develop. Desirable Experience using ERP/MRP or other business systems. Exposure to purchasing, inventory management or sales order processing. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Search Consultancy are looking for an Administrator to join our client in the Higher Education industry on a temporary contract for 4 weeks initially. This will be an office based role in the West End of Glasgow working hours are Monday to Friday 9am to 5pm. Pay rate for this role will be 14h. You must be available immediately. Duties and Responsibilities would include: Promote events to alumni, donors, stakeholders, and the public using database Create and manage event communications, including web notices, invitations, and signage Maintain accurate event details, including guest lists, special access needs, and registration materials Handle event inquiries professionally and efficiently from both internal and external participants Assist with guest and volunteer coordination to ensure smooth event operations and goal achievement Provide administrative support to the Events Team, including diary management, logistical arrangements, and vendor coordination Attend various stakeholder events, contributing to positive guest experiences and fostering relationships with alumni, supporters, and stakeholders Manage event stock levels and ensure branded materials are available and aligned across University events Perform additional tasks as assigned by the Events Manager or Senior Event Coordinators We have a number of opportunities at the moment within Higher Education departments, so if you have HE experience and are available for temporary work then please send your CV now for more information on these roles. If you are looking for more information on any roles we have on at the moment, then please email me on (url removed) if you are a Higher Education Administrator looking for your next opportunity! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Business Operations Coordinator (12 months FTC) Location: Cambridge (Hybrid) Salary: 26,000 Working Pattern: Full-time (flexible working options considered) We are working with an organisation based in Cambridge who are looking to recruit a Business Operations Coordinator to join their team. This role will provide essential administrative and operational support across a range of projects, events and business activities. Key Responsibilities Coordinate and support projects, events and activities Scheduling, logistics and documentation Act as a first point of contact for external enquiries Support business development Provide day-to-day financial administration About You Previous experience in a coordination or administrative role, ideally supporting projects or events Strong organisational skills Confident communicator High attention to detail with a proactive and adaptable approach to workload This is a varied role suited to someone who enjoys working across multiple areas of a business and contributing to the smooth delivery of projects and services. Please apply via the advert or contact Megan at Eclectic Recruitment for more information. We endeavour to reply to every candidate, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.

Trainee Customer Care and Administrative Coordinator About the Role We are seeking a proactive and detail-oriented Trainee Customer Care and Administrative Coordinator to join an established team based in Pontypool . This is an excellent opportunity for someone looking to develop a career in customer service and administration within a busy, service-driven environment. You will play a key role in supporting customers, coordinating service activities, and assisting with day-to-day administrative tasks to ensure efficient operations and excellent customer satisfaction. Working Hours Monday to Thursday: 08:00 - 16:00 Friday: 09:00 - 13:00 Key Responsibilities Liaising with customers, occupiers, and the Service Engineering Field Team Providing accurate information to support the completion of works efficiently and on schedule Allocating site jobs to engineers and updating schedules as required Preparing customer quotations for the finance team to secure payment Delivering excellent customer service via telephone and email Supporting administrative functions, including data entry and document control Maintaining and updating internal systems and databases Assisting with scheduling, communication, and general operational support activities About You To be successful in this role, you will have: Proficiency in Microsoft Office applications, including Word and Excel Excellent attention to detail, particularly when handling reports and documentation A polite, professional, and confident telephone manner Strong organisational and time management skills The ability to manage multiple priorities and meet deadlines A positive, flexible, and proactive approach to problem-solving A collaborative attitude and the ability to work effectively as part of a team Desirable Experience While not essential, the following experience would be advantageous: Previous experience in a customer service or administrative role Experience working in a busy office or service-led environment Scheduling, diary management, or coordinating engineer/site visits Knowledge of the construction, glazing, manufacturing, or housing sectors Confidence communicating with customers, contractors, and internal departments What's on Offer? Competitive salary of 27,205 33 days annual leave Workplace pension scheme Free on-site parking Medicash healthcare plan (following successful completion of probation) Perkbox membership, including employee discounts, rewards, and wellbeing support A supportive working environment with opportunities for development and progression Access to a comprehensive benefits package following probation in line with company policy This is a fantastic opportunity for an organised and customer-focused individual looking to build their skills and develop a long-term career within a supportive and growing team. Please Apply ASAP Add more about the benefits Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

This client based near Eastbourne are looking for a technically driven prospect with a development background to implement this project The role will include CRM migration. Lead and deliver a CRM migration, for example from Salesforce to Close, cleanly and on time, protecting data integrity throughout. Funnel and pipeline. Design and run the lead funnel, pipeline stages and the reporting that gives a clear, current view of revenue. Lead scoring and enrichment. Build and run the signal identification, scoring and enrichment that prioritise the right opportunities and manage cost. Data management. Protect the quality, structure and provenance of the data asset, working alongside the operations and data function. Building the system Architecture. Architect the system that turns our method into a repeatable, technology-enabled capability. Build. Build the workflows, automation and scoring that make business development consistent and scalable. Documentation and blueprints. Document every process carefully, working alongside our Sales Operations Coordinator, so the system runs reliably and is not dependent on any individual. Continuous improvement. Use outcome data to improve the system over time. You need to drive for the option if you are outside of Eastbourne as this company are not near to any train stops, plenty of parking available Full job spec prior to interview Please make sure that your location and phone number are included in your application.

Job Title: HR and Office Manager Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Reporting to the Finance Director UK, the HR and Office Manager is responsible for managing the full employee lifecycle, maintaining HR policies, processes and records, and payroll administration, supporting the Directors and others with travel arrangements and ensuring the smooth day-to-day running of the office, including facilities, health and safety, and supplier management. The postholder will help create a well-organised, safe and positive workplace that enables employees and the business to perform effectively. Key Responsibilities: HR Administration End-to-end management of the recruitment and selection process and onboarding all new employees Maintenance of employee files including drafting and distributing correspondence to change individuals' terms and conditions. Manage all leavers including acknowledging resignations, calculating final pay and conducting exit interviews. Uploading timesheets, raising POs and collation of monthly changes to payroll and benefit administration. Answer employees' queries on HR-related processes and procedures. Ensure employee processes such as performance management, mandatory training and the like are administered and completed. Ensure the company's people-related policies and procedures are kept updated and provide support for disciplinary, grievance and restructure procedures. Business Support & Coordination Co-ordination and booking of employee business travel following company policy and guidance. Co-ordination and organisation of appointments and meetings for the senior team including collation and distribution of meeting documentation. Office & Facilities Management Managing visitors and the meeting rooms including their booking, preparation of rooms, meet and greet and refreshments. Administrative duties including managing post and filing, monitoring stationery, refreshments, and IT consumable levels and prepare orders as necessary, keeping the kitchen and communal office areas tidy. Manage external suppliers of office consumables such as stationery; cleaning; catering etc. and ensure that service is provided cost effectively. Maintain budgets and report on spending for office consumables. About you: Skills, Experience and Knowledge: Essential Previous experience as an Office Manager including HR responsibilities is essential Socially confident with a positive and 'can do' attitude Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do Excellent written and verbal communication skills Organisation skills including the ability to prioritise work and manage their own time proactively and positively Ability to cope with pressure and maintain a calm manner at all times Understand and demonstrate a commitment to confidentiality Numerical, with attention to detail and problem-solving skills Previous experience of working with an HRIS is essential and familiarity with PeopleHR would be desirable. IT skills - Microsoft Office Outlook, Word, Excel are essential Desirable CIPD Level 3 or 5 Diploma or equivalent would be an advantage but not necessary Familiarity with PeopleHR would be desirable. Previous experience of using an ERP (business management software) would also be desirable. Why Join Us? This is an excellent opportunity to take ownership of a broad HR and office management role where you can make a real impact on employee experience, operational efficiency and workplace culture. You will work closely with senior stakeholders and play a key role in supporting both the people and operational functions of the organisation. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an HR Manager, HR Officer, HR Coordinator, Office Manager, Office and HR Manager, People Operations Manager, People Coordinator, HR Administrator, HR Generalist, Employee Relations Coordinator, or Operations Manager may also be considered for this role.

Sales Coordinator Salary £28-30,000 Monday - Thursday & Sunday. flexibility. 08:00-17:30 Friday & Saturday - days off. Benefits. Bike to Work Scheme 33 Days Holiday Birthday Off Employee of the Month Recognition Awards End of Year Company Holiday Potential 1 day WFH in future. Travel to Hernhill office in Kent for the first few months for Training. Your part of the job: As a Sales coordinator you will be responsible for processing customer orders accurately and efficiently, managing customer enquiries, and supporting the smooth operation of our order fulfilment processes. Working closely with teams across the business, you will help deliver an excellent customer experience while supporting the continued growth of our e-commerce operations. In putting customer orders. Answering calls from Clients/ suppliers/ customers. Checking stock availability with warehouse. Setting up new client accounts. Attention to detail is a must! Resolve any issues that may arise. Liaise & work with other departments. Do you have sales admin/ order processing experience & looking for the next step? Apply now to be considered! - Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London. The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed Check that printers and photocopiers are supplied with paper and change toner cartridges when required Monitor and maintain stationery levels Deliver goods received to correct destination/person Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks Co-ordinate with Security and report any faults on access entry system where necessary Raise Purchase Orders for goods or services as required, in compliance of business controls at all times Approve invoices; goods received notes and statements for payment purposes Act as responsible person in line with DFA to carry out cost control function Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the FM team as defined by line management In addition to the tasks mentioned above, other activities and responsibilities may be individually defined Person Specification Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels

Operations Co-ordinator Location : Southampton (with onsite parking) Salary: Up to 30,000 per annum, depending on experience Our client, a growing international organisation and recognised leader within its industry, is seeking a highly organised Operations Co-ordinator to join their expanding team. This is an excellent opportunity for an experienced administrator or coordinator who thrives in a fast-paced environment and enjoys managing schedules, travel logistics, client communications, and operational support activities. The successful candidate will play a key role in ensuring the smooth planning and coordination of site visits while providing essential support to the wider team. The position offers hybrid working (1 day working from home once fully trained) and operates Monday to Friday, 8:30am - 5:00pm. Key Responsibilities Plan and schedule site visits for the team. Maintain and update visit schedules and tracking logs. Arrange travel, accommodation, and logistics for team members and the CEO. Act as the primary point of contact for clients regarding site access and visit coordination. Develop and maintain positive relationships with clients and stakeholders. Monitor and track follow-up reports arising from site visits. Ensure completed reports are issued to clients within agreed timescales. Maintain accurate records of report submissions and follow-up actions. Manage and update Time Off in Lieu (TOIL) records and staff absence information. Coordinate the ordering and stock control of uniforms, tools, stationery, and technical supplies. Maintain accurate purchasing and inventory records. Organise weekly team meetings and ad hoc meetings, including agenda preparation and minute taking. Support the onboarding of new employees, including arranging travel and uniform requirements. Monitor workshop PPE supplies, first aid kits, eye wash stations, and other safety equipment. Provide additional administrative support and undertake ad hoc duties as required. Skills & Experience Required Previous experience in a planning, coordination, administration, or similar support role. Exceptional organisational and time management skills. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent written and verbal communication skills. Proven experience coordinating travel arrangements and managing schedules. Ability to work independently while contributing positively to a team environment. Calm and professional approach when working under pressure. Strong problem-solving skills and a proactive mindset. Flexible and adaptable to changing business requirements. Trustworthy, discreet, and able to handle confidential information professionally. A positive and supportive team player. Knowledge of maritime operations or vessel scheduling would be advantageous but is not essential. A stable career history. Proficiency in Microsoft Office 365, particularly Outlook, Excel, and Word. If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Project Coordinator Portsmouth (Hybrid - 2 days from home)12-month Fixed Term Contract25 hours per week (spread across 5 days)Free onsite parking and excellent public transport linksWould you be interested in working within a very busy IT & Business Change Team?This position will give you the opportunity to support and help deliver a number of improvement projects over the next 12 mths.It'll definitely use your advanced administration and communication skills to their fullest potential. Ensuring that all projects will have clean communication & training plans, and associated documentation to roll out into the wider business when required.You'll be key to ensuring that your colleagues and business areas pinpointed for improvements are kept updated with all project stages. This will include department impact assessments, liaising with Learning and Development team to minimise any potential downtime issues during implementation. Monitoring project success measures and potential risks. Key skills required: Strong communication and stakeholder management skills. Highly organised with excellent attention to detail. Able to manage multiple priorities and work under pressure. Confident working with people at all levels of the business. A proactive problem solver with a collaborative approach. Understanding of business change or project delivery is desirable. Knowledge of IT systems and business operations is beneficial. NB: All offers are subject to Enhanced Security Clearance, including employment, financial, and background checks. Refer a friend and earn a retail voucher worth up to £500!Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15742

Student Accommodation Sales Coordinator Newcastle c £17.00 per hour Full-Time Temporary Role Site-Based Monday to Friday Immediate Start Available We are seeking an enthusiastic and customer-focused Student Accommodation Sales Coordinator to join a leading student accommodation provider in Newcastle. This fast-paced role combines sales, customer service, lettings, and administration , making it ideal for someone who thrives on building relationships, delivering exceptional service, and driving occupancy. Key Responsibilities Customer Service & Resident Support Be the first point of contact for students, providing a warm and professional welcome. Build strong relationships with residents and create a positive student experience. Respond promptly to enquiries via email, telephone, and face-to-face interactions. Resolve resident queries and complaints efficiently, escalating where necessary. Keep students informed through regular communications and updates. Support students by directing them to appropriate wellbeing and support services. Provide regular updates and reporting to management. Sales & Lettings Manage the student journey from initial enquiry through to move-in. Arrange and conduct accommodation viewings, showcasing rooms, facilities, and amenities. Convert enquiries into bookings through excellent customer engagement. Follow up sales leads and maintain a proactive approach to occupancy levels. Respond to accommodation enquiries quickly and professionally. Maintain accurate records of enquiries, viewings, bookings, and customer interactions. Assist with marketing initiatives, student events, and occupancy campaigns. Prepare tenancy agreements and move-in documentation for new residents. Administration & Operations Manage incoming calls, emails, correspondence, and general office administration. Liaise with contractors, suppliers, and external stakeholders. Support site performance targets, including occupancy and customer satisfaction. Ensure reception, communal areas, show flats, and vacant rooms are presented to a high standard. Assist with tenancy administration and debt management processes. Property & Compliance Carry out routine property inspections and identify maintenance requirements. Log and coordinate maintenance requests, ensuring they are actioned within agreed timescales. Facilitate contractor access and monitor works completed on site. Support compliance with health and safety standards and site procedures. Report maintenance, operational, and safety concerns promptly. Skills & Experience Essential Previous experience within property, residential lettings, hospitality, student accommodation, or a similar customer-facing environment. Strong customer service, sales, and administrative skills. Experience arranging and conducting property viewings or customer tours. Excellent communication and relationship-building abilities. Highly organised with the ability to manage multiple priorities. Proactive, self-motivated, and solutions-focused. Ability to work independently and as part of a team. Comfortable working in a fast-paced environment with minimal supervision. Desirable Experience within Purpose-Built Student Accommodation (PBSA). Knowledge of student lettings, residential lettings, or tenancy management processes. If you're passionate about customer service, enjoy a sales-focused environment, and can deliver an outstanding student experience, submit your CV for immediate review.

Platinum Travel Recruitment are collaborating with a fabulous and forward thinking travel company who are now seeking an experienced Commercial & Creative Travel Consultant . This exciting role is ideal for a creative marketing, product, operations and/or commercial travel professional seeking their next step in their career. Each day will not be the same, the ideal Commercial & Creative Travel Consultant shall be contributing towards the delivery of a distinctive collection of small group tours combining commercial input, creative product development and operational administration. This will be to ensure the travel programme delivers memorable travel experiences, supports our commitment to people and planet, and contributes significantly to company growth. Commercial & Creative Travel Consultant Create a captivating web page for each group tour and working with the marketing team, ensure our group tours are optimised across the website. Act as the main point of contact for the operation of our group tours. Pre-sale and post-sale administration of group departures. Work closely with Travel Experts and Travel Services Coordinators to ensure seamless delivery of group bookings. Partner with the marketing team to maximise awareness and performance of the groups travel collection. Build strong relationships with colleagues, suppliers and Tour Experts. Costing of group tours. Yield management in conjunction with the Product & Impact Director, monitor and report on performance of the Groups product portfolio including booking trends, conversion, occupancy and profitability. Identify opportunities for growth and new group concepts through market trends and competitor analysis. Maintain positive relationship with suppliers. Manage the team of group tour leaders, keeping the database of contracts, images and biographies up to date. Contribute towards the creation a coherent and inspirational collection of group tours. Source and develop compelling experiences, properties and tour leaders. Commercial & Creative Travel Consultant Essential Requirements: First-hand experience of working in the high-end travel industry, preferably with experience of group tour product development. An appreciation and understanding of sustainability in the context of the travel industry. People skills ability to forge long-lasting relationships with colleagues and suppliers. Good computer literacy and a willingness to expand your knowledge. Copywriting and close attention to detail. Commercial & Creative Travel Consultant Generous Benefits: Competitive salary negotiable depending on experience Pension. Monday to Friday office hours Varied job role Hybrid working Supportive team Career growth Travel perks and insurance Private healthcare Cycle scheme If you are currently in marketing, product, operations, commercial or similar within a luxury tour operator with groups experience seeking career growth within a supportive team apply today. Locations ideal for the Commercial & Creative Travel Consultant role include Cheltenham, Gloucester, Cirencester, Swindon and surrounding.

Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Admin Coordinator Kingswood Based Construction and Maintenance £28-32k depending on experience Are you an Administrator working in the Construction, Property or Maintenance sector and looking for a new role, can you deal with planning, scheduling and coordinating engineers and sub contractors, if so this maybe the role for you As the companies Administrator / Co-ordinator you will provide administrative and operational support to ensure the smooth delivery of planned and reactive maintenance works. Acting as a key point of contact for tenants, policyholders, clients and engineers, the role is responsible for coordinating jobs, maintaining accurate records, communicating updates, and supporting the wider operations team to deliver excellent customer service. The successful candidate will be highly organised, customer-focused and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Administration Provide day-to-day administrative support to the Operations team. Maintain accurate electronic and paper records. Update internal job management systems with notes, documents and progress. Process emails and correspondence in a timely manner. Prepare quotations, work orders and completion documentation where required. Assist with scheduling appointments and engineer diaries. File compliance documentation and maintain company records. Customer & Tenant Communication Act as a professional first point of contact for tenants, leaseholders, policyholders and clients. Liaise with residents to arrange appointments and provide progress updates. Respond to telephone and email enquiries professionally and efficiently. Keep customers informed of any changes to appointments or works programmes. Escalate complaints or urgent issues to management where appropriate. Operational Support Coordinate reactive and planned maintenance works. Assist with ordering materials and tracking deliveries. Monitor outstanding jobs and follow up where required. Support engineers by ensuring job information is complete before attendance. Assist in obtaining quotations from suppliers and subcontractors. Ensure documentation is completed before jobs are closed. Compliance Maintain training and qualification records. Assist in keeping health and safety documentation up to date. Ensure compliance documents are uploaded and filed correctly. Support audits and accreditation processes. General Duties Work collaboratively with colleagues across all departments. Maintain confidentiality of company and client information. Undertake any reasonable duties within the scope of the role. Skills & Experience Essential Previous administration experience. Excellent organisational skills. Strong verbal and written communication. Professional telephone manner. Good customer service skills. Competent in Microsoft Office (Word, Excel and Outlook). Ability to prioritise workload and work under pressure. Excellent attention to detail. Desirable Experience within property maintenance, construction or facilities management. Experience using job management software. Knowledge of planned and reactive maintenance processes. Personal Attributes Friendly and approachable. Professional and reliable. Highly organised. Positive and proactive. Good problem-solving ability. Able to work independently and as part of a team. Committed to delivering excellent customer service. For further information on the role and the company please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDLOW

Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information