Payroll Specialist - Permanent - Ireland/Remote - Hybrid - up to £55,000 per annum Oakleaf Partnership is delighted to be exclusively partnered with a sports retailer, who are looking for a Payroll Specialist, on a permanent basis. This role will be responsible for coordinating payroll operations, across the EMEA region, specifically France click apply for full job details
Aug 01, 2026
Full time
Payroll Specialist - Permanent - Ireland/Remote - Hybrid - up to £55,000 per annum Oakleaf Partnership is delighted to be exclusively partnered with a sports retailer, who are looking for a Payroll Specialist, on a permanent basis. This role will be responsible for coordinating payroll operations, across the EMEA region, specifically France click apply for full job details
TPF Recruitment is delighted to be supporting a highly regarded firm of Chartered Accountants in Kent with the recruitment of a Not for Profit Audit Director, or Partner. This is an exceptional opportunity to join a successful and growing firm with an established reputation within the not for profit sector. The firm acts for a diverse portfolio of charities, academies, educational establishments, and other not for profit organisations across Kent, London, and the South East. The position offers a genuine leadership role with significant autonomy, excellent client exposure, and the opportunity to work within a supportive environment that places a real emphasis on work life balance. The Role As a Not for Profit Audit Director, you will: Lead a substantial portfolio of charity, academy, and not for profit audit clients Act as a trusted adviser to trustees, finance directors, chief executives, and governing bodies Oversee audit planning, delivery, and quality control across the portfolio Provide technical expertise on charity accounting and audit matters Support and develop managers and senior members of the audit team Identify opportunities to strengthen and expand the firm's not for profit offering Play an active role in business development, networking, and client relationship management Work closely with the partners to help drive the continued growth of the service line Requirements Be ACA or ACCA qualified Have extensive experience managing and leading charity and not for profit audits within practice Hold Responsible Individual status or be working towards obtaining it Possess strong technical knowledge of charity accounting regulations and auditing standards Have excellent leadership, communication, and relationship management skills Be seeking a senior leadership position within a collaborative and forward thinking firm Benefits Director level appointment with significant responsibility and autonomy £85,000- £150,000 DOE Highly competitive salary and benefits package Flexible and hybrid working arrangements Genuine work life balance Exposure to an impressive and varied not for profit client base Clear progression opportunities within a growing firm Modern, supportive, and people focused culture The opportunity to make a meaningful impact within a respected specialist team This is a fantastic opportunity for an experienced not for profit audit professional looking to take the next step in their career and join a firm that combines technical excellence with a genuinely supportive culture. For further information and a confidential discussion, please contact TPF Recruitment.
Aug 01, 2026
Full time
TPF Recruitment is delighted to be supporting a highly regarded firm of Chartered Accountants in Kent with the recruitment of a Not for Profit Audit Director, or Partner. This is an exceptional opportunity to join a successful and growing firm with an established reputation within the not for profit sector. The firm acts for a diverse portfolio of charities, academies, educational establishments, and other not for profit organisations across Kent, London, and the South East. The position offers a genuine leadership role with significant autonomy, excellent client exposure, and the opportunity to work within a supportive environment that places a real emphasis on work life balance. The Role As a Not for Profit Audit Director, you will: Lead a substantial portfolio of charity, academy, and not for profit audit clients Act as a trusted adviser to trustees, finance directors, chief executives, and governing bodies Oversee audit planning, delivery, and quality control across the portfolio Provide technical expertise on charity accounting and audit matters Support and develop managers and senior members of the audit team Identify opportunities to strengthen and expand the firm's not for profit offering Play an active role in business development, networking, and client relationship management Work closely with the partners to help drive the continued growth of the service line Requirements Be ACA or ACCA qualified Have extensive experience managing and leading charity and not for profit audits within practice Hold Responsible Individual status or be working towards obtaining it Possess strong technical knowledge of charity accounting regulations and auditing standards Have excellent leadership, communication, and relationship management skills Be seeking a senior leadership position within a collaborative and forward thinking firm Benefits Director level appointment with significant responsibility and autonomy £85,000- £150,000 DOE Highly competitive salary and benefits package Flexible and hybrid working arrangements Genuine work life balance Exposure to an impressive and varied not for profit client base Clear progression opportunities within a growing firm Modern, supportive, and people focused culture The opportunity to make a meaningful impact within a respected specialist team This is a fantastic opportunity for an experienced not for profit audit professional looking to take the next step in their career and join a firm that combines technical excellence with a genuinely supportive culture. For further information and a confidential discussion, please contact TPF Recruitment.
Position: Key Account Manager - Roofing Region: Central Belt, Scotland (Glasgow & Surrounding Areas) Sector: Roofing Salary: £50,000 - £55,000 + Bonus + Company Car / Allowance + Excellent Benefits Key Account Manager - Roofing Central Belt, Scotland (Glasgow & Surrounding Areas) £50,000-£55,000 + Bonus + Company Car/Car Allowance + Excellent Benefits Key Account Manager - The Opportunity Our client is one of the UK's leading distributors of roofing materials , building materials and construction products . Due to continued growth, they are looking to recruit an experienced Key Account Manager to manage and develop a portfolio of high-value roofing and construction contractors across the Central Belt of Scotland . This Key Account Manager position is focused on developing existing business rather than managing smaller transactional accounts. You'll inherit an established portfolio of key customers with responsibility for increasing spend, strengthening relationships and identifying new commercial opportunities. The territory primarily covers Glasgow and the west of the Central Belt , although applicants from anywhere across the Central Belt are encouraged to apply. The Role As Key Account Manager , you will: Manage and grow a portfolio of key customer accounts worth several million pounds annually. Develop long-term relationships with roofing contractors , main contractors, housebuilders, developers and commercial construction customers. Increase customer spend through proactive account management , regular customer visits and structured account planning. Identify opportunities to introduce additional roofing products , building materials and associated construction products . Work closely with branch teams to ensure exceptional customer service and account support. Negotiate pricing, commercial agreements and supply arrangements. Produce accurate sales forecasts, pipeline reports and account plans. Win additional business from existing accounts while identifying new key account opportunities. Represent the business professionally across both residential and commercial roofing About You To succeed as Key Account Manager , you'll be commercially driven, relationship focused and passionate about growing customer accounts. We're interested in speaking with candidates who have experience as a: Key Account Manager Account Manager Area Sales Manager Business Development Manager Regional Sales Manager within roofing , building materials , construction products , builders' merchants, specialist distribution or wider construction. Experience selling roofing products would be advantageous, including flat roofing, pitched roofing, insulation or associated building envelope products. However, our client is open-minded and recognises that product knowledge can be taught. They are equally interested in candidates with the right attitude, strong account management skills and a proven ability to grow customer relationships. You should be able to demonstrate: Successful Key Account Management or Account Management A track record of growing existing customer accounts. Strong relationship-building and commercial negotiation skills. Experience selling into contractors, developers, housebuilders, merchants or construction businesses. Excellent communication and presentation skills. A proactive, organised and self-motivated approach. Full UK driving licence. Package £50,000-£55,000 basic salary Annual bonus Company car or car allowance Pension Excellent company benefits Ongoing training and career progression Opportunity to join a market-leading business with an established customer base Apply If you're an experienced Key Account Manager , Account Manager , Area Sales Manager or Business Development Manager with experience in roofing , building materials , construction products or specialist distribution, we'd love to hear from you. Whether your background is in roofing , insulation, building envelope products, construction products or a builders' merchant environment, this is an excellent opportunity to join a leading business and develop a portfolio of major customer accounts across Scotland. INDS
Aug 01, 2026
Full time
Position: Key Account Manager - Roofing Region: Central Belt, Scotland (Glasgow & Surrounding Areas) Sector: Roofing Salary: £50,000 - £55,000 + Bonus + Company Car / Allowance + Excellent Benefits Key Account Manager - Roofing Central Belt, Scotland (Glasgow & Surrounding Areas) £50,000-£55,000 + Bonus + Company Car/Car Allowance + Excellent Benefits Key Account Manager - The Opportunity Our client is one of the UK's leading distributors of roofing materials , building materials and construction products . Due to continued growth, they are looking to recruit an experienced Key Account Manager to manage and develop a portfolio of high-value roofing and construction contractors across the Central Belt of Scotland . This Key Account Manager position is focused on developing existing business rather than managing smaller transactional accounts. You'll inherit an established portfolio of key customers with responsibility for increasing spend, strengthening relationships and identifying new commercial opportunities. The territory primarily covers Glasgow and the west of the Central Belt , although applicants from anywhere across the Central Belt are encouraged to apply. The Role As Key Account Manager , you will: Manage and grow a portfolio of key customer accounts worth several million pounds annually. Develop long-term relationships with roofing contractors , main contractors, housebuilders, developers and commercial construction customers. Increase customer spend through proactive account management , regular customer visits and structured account planning. Identify opportunities to introduce additional roofing products , building materials and associated construction products . Work closely with branch teams to ensure exceptional customer service and account support. Negotiate pricing, commercial agreements and supply arrangements. Produce accurate sales forecasts, pipeline reports and account plans. Win additional business from existing accounts while identifying new key account opportunities. Represent the business professionally across both residential and commercial roofing About You To succeed as Key Account Manager , you'll be commercially driven, relationship focused and passionate about growing customer accounts. We're interested in speaking with candidates who have experience as a: Key Account Manager Account Manager Area Sales Manager Business Development Manager Regional Sales Manager within roofing , building materials , construction products , builders' merchants, specialist distribution or wider construction. Experience selling roofing products would be advantageous, including flat roofing, pitched roofing, insulation or associated building envelope products. However, our client is open-minded and recognises that product knowledge can be taught. They are equally interested in candidates with the right attitude, strong account management skills and a proven ability to grow customer relationships. You should be able to demonstrate: Successful Key Account Management or Account Management A track record of growing existing customer accounts. Strong relationship-building and commercial negotiation skills. Experience selling into contractors, developers, housebuilders, merchants or construction businesses. Excellent communication and presentation skills. A proactive, organised and self-motivated approach. Full UK driving licence. Package £50,000-£55,000 basic salary Annual bonus Company car or car allowance Pension Excellent company benefits Ongoing training and career progression Opportunity to join a market-leading business with an established customer base Apply If you're an experienced Key Account Manager , Account Manager , Area Sales Manager or Business Development Manager with experience in roofing , building materials , construction products or specialist distribution, we'd love to hear from you. Whether your background is in roofing , insulation, building envelope products, construction products or a builders' merchant environment, this is an excellent opportunity to join a leading business and develop a portfolio of major customer accounts across Scotland. INDS
Staffing Specialist Location: Northampton Hours: Monday - Friday 8AM - 5PMSalary: £28,000 - £30,000 plus commission Our client is seeking a proactive and relationship-focused Staffing Specialist to join their growing team. This is a fast-paced role where you'll be responsible for sourcing, engaging and supporting high-quality professionals, ensuring they are successfully matched with suitable opportunities. You'll build strong relationships with candidates, manage the onboarding and compliance process, maintain accurate records and respond quickly to changing business needs. Success in this role requires excellent communication, strong organisational skills and the ability to juggle multiple priorities while delivering an outstanding service. Key Requirements: Previous experience in recruitment, resourcing, account management or a customer-focused sales environment. Confident communicator with a proactive approach to candidate engagement. Highly organised with excellent attention to detail. Ability to work to targets and manage multiple priorities in a fast-paced environment. Strong IT skills and experience using CRM or recruitment systems would be advantageous. Knowledge of compliance processes within a regulated environment is beneficial, but full training will be provided. This is an excellent opportunity for an ambitious individual looking to join a supportive and successful team where career development and progression are actively encouraged. Please apply today to discuss further with Gabriella Saunders from ACS Staffing Solutions!
Aug 01, 2026
Full time
Staffing Specialist Location: Northampton Hours: Monday - Friday 8AM - 5PMSalary: £28,000 - £30,000 plus commission Our client is seeking a proactive and relationship-focused Staffing Specialist to join their growing team. This is a fast-paced role where you'll be responsible for sourcing, engaging and supporting high-quality professionals, ensuring they are successfully matched with suitable opportunities. You'll build strong relationships with candidates, manage the onboarding and compliance process, maintain accurate records and respond quickly to changing business needs. Success in this role requires excellent communication, strong organisational skills and the ability to juggle multiple priorities while delivering an outstanding service. Key Requirements: Previous experience in recruitment, resourcing, account management or a customer-focused sales environment. Confident communicator with a proactive approach to candidate engagement. Highly organised with excellent attention to detail. Ability to work to targets and manage multiple priorities in a fast-paced environment. Strong IT skills and experience using CRM or recruitment systems would be advantageous. Knowledge of compliance processes within a regulated environment is beneficial, but full training will be provided. This is an excellent opportunity for an ambitious individual looking to join a supportive and successful team where career development and progression are actively encouraged. Please apply today to discuss further with Gabriella Saunders from ACS Staffing Solutions!
Building Engineering Leader - Manufacturing Facility Salary/Package - 90,000 - 95,000 Basic + Extensive Benefits Package Location - Surrey/European Travel Occasionally Permanent Position - Hybrid Role ( 3 days on UK site ) If you're a senior FM engineering professional who's built your career running complex, high-stakes technical operations on major FM contracts and you're looking for a role where you genuinely set the agenda this opportunity could be for you. The Role Our client is a leading global FM provider with a long-standing, high-profile contract delivering engineering and technical services across multiple pharmaceutical EMEA estates. As Engineering Lead for the account, you'll be the most senior technical person on one of the most demanding and prestigious contracts in the sector. This isn't a hands-on engineering role. It's a leadership position with part technical authority, part strategic planner, part client director. You'll set engineering standards across all sites, lead a team of Technical Leads and Subject Matter Experts, and make sure the entire operation runs safely, compliantly, and cost-effectively. When something serious happens, a major system failure, a compliance finding, a regulatory inspection then you will be the person who steps in. This a hybrid role working 3 days on site in the UK and will involve occasional european travel. What You'll Actually Be Doing Setting and enforcing technical standards across a multi-site, multi-region pharmaceutical estate Leading and developing a federated team of specialist Technical Leads and SMEs Acting as the senior point of contact for the customer's stakeholders on all things technical to include reporting, escalations, and strategic planning Owning the CAPEX budget at account level where you will be building multi-year investment plans, writing business cases, and deciding where money gets spent on asset lifecycle and replacement Making sure planned maintenance, statutory compliance, and audit obligations are met across every site Overseeing energy and sustainability delivery across the account Translating high-level strategy into practical, executable plans on the ground The Environment The Pharmaceutical sites operate to some of the most stringent regulatory standards in the world. GMP environments, regular audits, zero tolerance for compliance failure. You'll need to be comfortable in that world so ideally you will be either from pharma/life sciences directly, or from another highly regulated estate such as data centres, semiconductors, defence, or critical national infrastructure. What We're Looking For A proven track record in a senior FM engineering leadership role on a large, complex FM or technical services contract Experience managing multi-disciplinary technical teams across multiple sites Strong CAPEX planning and asset lifecycle management capability Confident communicator at senior client and stakeholder level Familiarity with regulated environments - pharma or life sciences experience a strong advantage Background with a major FM contractor would be advantageous Why It's Worth Considering This is a rare opportunity to operate at the very top of a flagship global account, with genuine influence over technical strategy and investment at an enterprise scale. If you've been looking for a role that matches your seniority and ambition, this could be it. If you believe you have the experience and skills then please forward your CV ASAP. Please note, Alecto Recruitment are acting as an employment business in relation to this position. INDBMS
Aug 01, 2026
Full time
Building Engineering Leader - Manufacturing Facility Salary/Package - 90,000 - 95,000 Basic + Extensive Benefits Package Location - Surrey/European Travel Occasionally Permanent Position - Hybrid Role ( 3 days on UK site ) If you're a senior FM engineering professional who's built your career running complex, high-stakes technical operations on major FM contracts and you're looking for a role where you genuinely set the agenda this opportunity could be for you. The Role Our client is a leading global FM provider with a long-standing, high-profile contract delivering engineering and technical services across multiple pharmaceutical EMEA estates. As Engineering Lead for the account, you'll be the most senior technical person on one of the most demanding and prestigious contracts in the sector. This isn't a hands-on engineering role. It's a leadership position with part technical authority, part strategic planner, part client director. You'll set engineering standards across all sites, lead a team of Technical Leads and Subject Matter Experts, and make sure the entire operation runs safely, compliantly, and cost-effectively. When something serious happens, a major system failure, a compliance finding, a regulatory inspection then you will be the person who steps in. This a hybrid role working 3 days on site in the UK and will involve occasional european travel. What You'll Actually Be Doing Setting and enforcing technical standards across a multi-site, multi-region pharmaceutical estate Leading and developing a federated team of specialist Technical Leads and SMEs Acting as the senior point of contact for the customer's stakeholders on all things technical to include reporting, escalations, and strategic planning Owning the CAPEX budget at account level where you will be building multi-year investment plans, writing business cases, and deciding where money gets spent on asset lifecycle and replacement Making sure planned maintenance, statutory compliance, and audit obligations are met across every site Overseeing energy and sustainability delivery across the account Translating high-level strategy into practical, executable plans on the ground The Environment The Pharmaceutical sites operate to some of the most stringent regulatory standards in the world. GMP environments, regular audits, zero tolerance for compliance failure. You'll need to be comfortable in that world so ideally you will be either from pharma/life sciences directly, or from another highly regulated estate such as data centres, semiconductors, defence, or critical national infrastructure. What We're Looking For A proven track record in a senior FM engineering leadership role on a large, complex FM or technical services contract Experience managing multi-disciplinary technical teams across multiple sites Strong CAPEX planning and asset lifecycle management capability Confident communicator at senior client and stakeholder level Familiarity with regulated environments - pharma or life sciences experience a strong advantage Background with a major FM contractor would be advantageous Why It's Worth Considering This is a rare opportunity to operate at the very top of a flagship global account, with genuine influence over technical strategy and investment at an enterprise scale. If you've been looking for a role that matches your seniority and ambition, this could be it. If you believe you have the experience and skills then please forward your CV ASAP. Please note, Alecto Recruitment are acting as an employment business in relation to this position. INDBMS
Your new company Bristol based business Your new role We are looking for a highly driven Finance & Legal Transformation Manager to lead complex legal entity restructuring and transformation initiatives across our organisation. This role will play a critical part in delivering a major legal merger activity alongside two key restructuring programmes-from discovery and planning through to execution and successful integration.You will take ownership of end-to-end delivery, ensuring alignment across multiple functions and geographies while managing budgets, stakeholders, and risks to achieve outstanding results.Key Responsibilities Lead and coordinate cross-functional workstreams including Legal, Tax, Group, IT, and in-country HR & Operations teams Drive end-to-end transformation activities, from due diligence and planning through to implementation and post-transaction support Manage external legal and tax advisors, ensuring timely provision of financial and tax insights to support decision-making Oversee all project governance, including action plans and change control processes Ensure robust risk identification, mitigation, and escalation via the Restructuring Steering Committee Collaborate closely with integration leads, and finance SMEs (R2R, P2P, O2C) to ensure seamless delivery Support pre- and post-transaction readiness across group functions Review and approve accounting entries, ensuring accuracy and compliance with financial systems Ensure compliance with statutory, tax, and regulatory requirements in partnership with external advisors Drive continuous improvement in systems, processes, and ways of working What you'll need to succeed ACCA / CIMA qualified (or equivalent) with at least 2 years PQE Strong background in management accounting and financial control Proven experience delivering complex projects at Manager or Senior Manager level Experience in legal entity restructuring (desirable but not essential) Solid understanding of finance, tax, regulatory, and operational processes Exceptional stakeholder management and communication skills, with the ability to influence at all levels Highly organised with strong analytical and problem-solving capabilities Comfortable working with both finance and legal specialists Advanced IT skills, including experience with Power BI and ERP systems (e.g. Oracle) What you'll get in return Flexible working options available. Opportunity to lead high-impact, international transformation projects Exposure to senior leadership and cross-functional teams A collaborative and dynamic working environment Real opportunity to shape and influence strategic business outcomes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 01, 2026
Contractor
Your new company Bristol based business Your new role We are looking for a highly driven Finance & Legal Transformation Manager to lead complex legal entity restructuring and transformation initiatives across our organisation. This role will play a critical part in delivering a major legal merger activity alongside two key restructuring programmes-from discovery and planning through to execution and successful integration.You will take ownership of end-to-end delivery, ensuring alignment across multiple functions and geographies while managing budgets, stakeholders, and risks to achieve outstanding results.Key Responsibilities Lead and coordinate cross-functional workstreams including Legal, Tax, Group, IT, and in-country HR & Operations teams Drive end-to-end transformation activities, from due diligence and planning through to implementation and post-transaction support Manage external legal and tax advisors, ensuring timely provision of financial and tax insights to support decision-making Oversee all project governance, including action plans and change control processes Ensure robust risk identification, mitigation, and escalation via the Restructuring Steering Committee Collaborate closely with integration leads, and finance SMEs (R2R, P2P, O2C) to ensure seamless delivery Support pre- and post-transaction readiness across group functions Review and approve accounting entries, ensuring accuracy and compliance with financial systems Ensure compliance with statutory, tax, and regulatory requirements in partnership with external advisors Drive continuous improvement in systems, processes, and ways of working What you'll need to succeed ACCA / CIMA qualified (or equivalent) with at least 2 years PQE Strong background in management accounting and financial control Proven experience delivering complex projects at Manager or Senior Manager level Experience in legal entity restructuring (desirable but not essential) Solid understanding of finance, tax, regulatory, and operational processes Exceptional stakeholder management and communication skills, with the ability to influence at all levels Highly organised with strong analytical and problem-solving capabilities Comfortable working with both finance and legal specialists Advanced IT skills, including experience with Power BI and ERP systems (e.g. Oracle) What you'll get in return Flexible working options available. Opportunity to lead high-impact, international transformation projects Exposure to senior leadership and cross-functional teams A collaborative and dynamic working environment Real opportunity to shape and influence strategic business outcomes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
James Gray Associates
Thornton-cleveleys, Lancashire
Job Title: Payroll Senior Salary: £28,000-£34,000 Location: Office-based Hours: Full-time or Part-time The Role You'll manage end-to-end payroll processing for a varied client base, ensuring payrolls are delivered accurately, on time and in line with current legislation. This is a fantastic opportunity for someone who enjoys working in a client-focused environment and wants to be part of a growing business. Key Responsibilities Process weekly, fortnightly and monthly payrolls for a portfolio of clients. Manage auto-enrolment pensions and ensure ongoing compliance. Calculate and process statutory payments, including SSP, SMP and SPP. Prepare and submit RTI returns to HMRC. Complete year-end payroll activities, including P60s and P11Ds. Respond to payroll queries from clients and employees. Liaise with HMRC and pension providers where required. Maintain accurate payroll records and stay up to date with payroll legislation. Support the wider payroll team with general administrative duties. About You Previous end-to-end payroll experience, ideally within an accountancy practice or payroll bureau. Strong knowledge of UK payroll legislation and statutory requirements. Experience using payroll software (BrightPay experience is advantageous). Excellent attention to detail and organisational skills. Able to manage multiple payrolls and meet strict deadlines. Strong communication skills with a professional, client-focused approach. Comfortable working both independently and as part of a small team. What's on Offer Salary of £28,000-£34,000 depending on experience. Full-time or part-time opportunities available. Supportive and collaborative working environment. Company pension. Private medical and dental insurance. Death in service benefit. Buy/sell holiday scheme. Cycle to Work scheme. Referral programme. Free on-site parking. Regular company events. If you're an experienced payroll professional looking to join a friendly and growing practice where you can make a real impact, we'd love to hear from you. Interested? Apply today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.
Aug 01, 2026
Full time
Job Title: Payroll Senior Salary: £28,000-£34,000 Location: Office-based Hours: Full-time or Part-time The Role You'll manage end-to-end payroll processing for a varied client base, ensuring payrolls are delivered accurately, on time and in line with current legislation. This is a fantastic opportunity for someone who enjoys working in a client-focused environment and wants to be part of a growing business. Key Responsibilities Process weekly, fortnightly and monthly payrolls for a portfolio of clients. Manage auto-enrolment pensions and ensure ongoing compliance. Calculate and process statutory payments, including SSP, SMP and SPP. Prepare and submit RTI returns to HMRC. Complete year-end payroll activities, including P60s and P11Ds. Respond to payroll queries from clients and employees. Liaise with HMRC and pension providers where required. Maintain accurate payroll records and stay up to date with payroll legislation. Support the wider payroll team with general administrative duties. About You Previous end-to-end payroll experience, ideally within an accountancy practice or payroll bureau. Strong knowledge of UK payroll legislation and statutory requirements. Experience using payroll software (BrightPay experience is advantageous). Excellent attention to detail and organisational skills. Able to manage multiple payrolls and meet strict deadlines. Strong communication skills with a professional, client-focused approach. Comfortable working both independently and as part of a small team. What's on Offer Salary of £28,000-£34,000 depending on experience. Full-time or part-time opportunities available. Supportive and collaborative working environment. Company pension. Private medical and dental insurance. Death in service benefit. Buy/sell holiday scheme. Cycle to Work scheme. Referral programme. Free on-site parking. Regular company events. If you're an experienced payroll professional looking to join a friendly and growing practice where you can make a real impact, we'd love to hear from you. Interested? Apply today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.
We are seeking an independent technical specialist to deliver a critical data migration and integration work-package. The objective is to execute the technical migration, transfer and structural validation of Legacy application data into an open-source database environment, then configure the links between these data assets and a centralised viewing platform. This engagement is strictly about structural data preservation and verification - ensuring the full, complete and verifiable transfer of historical records at a structural level. You will work with a high degree of technical autonomy alongside an established delivery team, providing the technical foundation, verification logs and data mapping that underpin downstream validation and operational hand-off. This is a hands-on engineering role, working at pace within strict information governance. Must have demonstrable expertise in either Specialism A or Specialism B , plus all core prerequisites: Specialism A Legacy Database Architecture & Engineering Proven track record writing, navigating and manipulating M, MUMPS or InterSystems ObjectScript Deep operational familiarity with hierarchical/multidimensional database architectures (InterSystems Caché/IRIS or GT.M) Experience running extraction scripts and handling raw data validation at global/database level Specialism B Legacy Application Data & Migration Operations Hands-on experience managing, querying or supporting complex Legacy application data structures at scale Experience migrating or extracting historical data from proprietary or end-of-life systems Clear understanding of how structured records are organised within Legacy applications Core prerequisites (all required): Practical data mapping, schema alignment or data-exchange interface configuration between disparate systems Proficiency across both Windows and Unix/Linux command-line environments Medium-complexity SQL for data verification and reporting Active ICO registration and proven experience within strict information governance, GDPR and security frameworks Able to work autonomously under minimal supervision, managing deliverables to strict timelines and reporting risks transparently You must provide your own corporate equipment - secure laptop/Workstation, connectivity, MFA device and active cyber-assurance/anti-virus tooling (the client provides secure VDI/account access for all sensitive work) Please do not apply if: You cannot demonstrate either the Legacy database engineering or the Legacy data migration track You expect to rebuild original application logic - this is structural preservation and verification only You require close supervision or cannot manage deliverables autonomously You are not ICO registered or lack information governance/GDPR experience You cannot provide your own cyber-assured equipment IMPORTANT NOTICE - PLEASE FOLLOW: Applications must only be made via the link in this advertisement and NOT through other channels such as emails, mobile, socials, scheduling calls from our PRO PMs website booking tool or calling us via PRO PMs website contact details. We guarantee that every CV application will be viewed, assessed fairly and as such, please do not call for a status. Once an initial shortlist has been established, we do however guarantee to provide accurate feedback once any conversations have commenced with any candidates, and we are very transparent and timely about status and progress from that point forwards. Initiating direct contact will not benefit your application, it detracts on time for all and would introduce a bias into the process which we do not support. It can negatively affect your application as these instructions are clear. This is to assist all applicants and the client in a swift efficient sourcing process to find the highest calibre contractor suited for the stated requirements.
Aug 01, 2026
Contractor
We are seeking an independent technical specialist to deliver a critical data migration and integration work-package. The objective is to execute the technical migration, transfer and structural validation of Legacy application data into an open-source database environment, then configure the links between these data assets and a centralised viewing platform. This engagement is strictly about structural data preservation and verification - ensuring the full, complete and verifiable transfer of historical records at a structural level. You will work with a high degree of technical autonomy alongside an established delivery team, providing the technical foundation, verification logs and data mapping that underpin downstream validation and operational hand-off. This is a hands-on engineering role, working at pace within strict information governance. Must have demonstrable expertise in either Specialism A or Specialism B , plus all core prerequisites: Specialism A Legacy Database Architecture & Engineering Proven track record writing, navigating and manipulating M, MUMPS or InterSystems ObjectScript Deep operational familiarity with hierarchical/multidimensional database architectures (InterSystems Caché/IRIS or GT.M) Experience running extraction scripts and handling raw data validation at global/database level Specialism B Legacy Application Data & Migration Operations Hands-on experience managing, querying or supporting complex Legacy application data structures at scale Experience migrating or extracting historical data from proprietary or end-of-life systems Clear understanding of how structured records are organised within Legacy applications Core prerequisites (all required): Practical data mapping, schema alignment or data-exchange interface configuration between disparate systems Proficiency across both Windows and Unix/Linux command-line environments Medium-complexity SQL for data verification and reporting Active ICO registration and proven experience within strict information governance, GDPR and security frameworks Able to work autonomously under minimal supervision, managing deliverables to strict timelines and reporting risks transparently You must provide your own corporate equipment - secure laptop/Workstation, connectivity, MFA device and active cyber-assurance/anti-virus tooling (the client provides secure VDI/account access for all sensitive work) Please do not apply if: You cannot demonstrate either the Legacy database engineering or the Legacy data migration track You expect to rebuild original application logic - this is structural preservation and verification only You require close supervision or cannot manage deliverables autonomously You are not ICO registered or lack information governance/GDPR experience You cannot provide your own cyber-assured equipment IMPORTANT NOTICE - PLEASE FOLLOW: Applications must only be made via the link in this advertisement and NOT through other channels such as emails, mobile, socials, scheduling calls from our PRO PMs website booking tool or calling us via PRO PMs website contact details. We guarantee that every CV application will be viewed, assessed fairly and as such, please do not call for a status. Once an initial shortlist has been established, we do however guarantee to provide accurate feedback once any conversations have commenced with any candidates, and we are very transparent and timely about status and progress from that point forwards. Initiating direct contact will not benefit your application, it detracts on time for all and would introduce a bias into the process which we do not support. It can negatively affect your application as these instructions are clear. This is to assist all applicants and the client in a swift efficient sourcing process to find the highest calibre contractor suited for the stated requirements.
About the Role Hays are delighted to be partnering with a growing and acquisitive organisation to recruit a Group Management Accountant. This is a fantastic opportunity for a qualified accountant to join a high-performing finance team and take ownership of consolidated group reporting across multiple entities. Working closely with senior finance leadership, including the Finance Director and CFO, you will play a key role in delivering accurate financial information, providing meaningful analysis and supporting strategic decision-making across the wider business. Key Responsibilities Prepare and produce monthly consolidated group management accounts. Consolidate financial information from multiple entities, ensuring consistency and accuracy of reporting. Deliver insightful variance analysis and performance commentary against budgets and forecasts. Investigate financial trends and anomalies, presenting findings and recommendations to senior stakeholders. Manage month-end activities including accruals, prepayments and journal postings. Support the timely delivery of month-end, quarter-end and year-end reporting. Oversee group VAT reporting and compliance requirements. Assist with statutory accounts preparation and external audit requirements. Partner with operational and commercial teams to drive improved financial performance. Identify and implement improvements to financial controls, reporting and finance processes. About You We are interested in speaking with ambitious finance professionals who thrive in a fast-paced, multi-entity environment and enjoy combining technical accounting expertise with commercial insight.To be successful, you will ideally have: ACA, ACCA or CIMA qualification, although strong finalists will also be considered. Previous experience producing management accounts within a multi-entity business. Experience of group consolidations and intercompany accounting. Strong month-end and year-end accounting knowledge. Experience producing financial analysis, commentary and reporting packs. Advanced Excel skills and confidence working with finance systems. Excellent attention to detail and the ability to meet tight deadlines. What's on Offer? Exposure to senior finance leadership, including the CFO and Finance Director. A broad and varied role covering group reporting, consolidation, VAT and statutory accounting. The opportunity to join a growing organisation at an exciting stage of its journey. Genuine career development and progression opportunities. Flexible working with only one day per week required in the Milton Keynes office. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 01, 2026
Full time
About the Role Hays are delighted to be partnering with a growing and acquisitive organisation to recruit a Group Management Accountant. This is a fantastic opportunity for a qualified accountant to join a high-performing finance team and take ownership of consolidated group reporting across multiple entities. Working closely with senior finance leadership, including the Finance Director and CFO, you will play a key role in delivering accurate financial information, providing meaningful analysis and supporting strategic decision-making across the wider business. Key Responsibilities Prepare and produce monthly consolidated group management accounts. Consolidate financial information from multiple entities, ensuring consistency and accuracy of reporting. Deliver insightful variance analysis and performance commentary against budgets and forecasts. Investigate financial trends and anomalies, presenting findings and recommendations to senior stakeholders. Manage month-end activities including accruals, prepayments and journal postings. Support the timely delivery of month-end, quarter-end and year-end reporting. Oversee group VAT reporting and compliance requirements. Assist with statutory accounts preparation and external audit requirements. Partner with operational and commercial teams to drive improved financial performance. Identify and implement improvements to financial controls, reporting and finance processes. About You We are interested in speaking with ambitious finance professionals who thrive in a fast-paced, multi-entity environment and enjoy combining technical accounting expertise with commercial insight.To be successful, you will ideally have: ACA, ACCA or CIMA qualification, although strong finalists will also be considered. Previous experience producing management accounts within a multi-entity business. Experience of group consolidations and intercompany accounting. Strong month-end and year-end accounting knowledge. Experience producing financial analysis, commentary and reporting packs. Advanced Excel skills and confidence working with finance systems. Excellent attention to detail and the ability to meet tight deadlines. What's on Offer? Exposure to senior finance leadership, including the CFO and Finance Director. A broad and varied role covering group reporting, consolidation, VAT and statutory accounting. The opportunity to join a growing organisation at an exciting stage of its journey. Genuine career development and progression opportunities. Flexible working with only one day per week required in the Milton Keynes office. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company A growing and highly regarded independent accountancy firm in Central and Southern England is looking to expand its Outsourcing team with the addition of a Management Accountant.The firm works closely with entrepreneurial SMEs and owner-managed businesses, providing hands-on finance support and advisory services. Known for its collaborative and supportive culture, it offers strong progression opportunities alongside modern systems and flexible working.You'll be joining a people-focused environment where development, training and internal progression are genuinely prioritised. Your new role You'll manage a portfolio of clients, acting as their key day-to-day finance contact while delivering high-quality management information and support.Key responsibilities include: Acting as the main point of contact for a portfolio of outsourcing clients Preparing management accounts and financial reports (often complex) Overseeing bookkeeping, journals, reconciliations and ledger postings Producing basic statutory accounts with minimal supervision Supporting clients with accounting systems and process improvements Delivering ad hoc work, including training clients on systems Collaborating with tax, payroll and other teams Identifying opportunities to add value or expand services This is a varied, client-facing role offering strong exposure and the chance to develop commercially as well as technically. What you'll need to succeed ACA / ACCA / CIMA part-qualified or qualified c.2+ years' UK practice experience within outsourcing / business services Experience preparing management accounts Strong working knowledge of software such as Xero, Sage, QuickBooks or similar Good understanding of UK GAAP (IFRS beneficial but not essential) Strong Excel and general IT skills Confident communicator with good client-facing ability Highly organised with strong attention to detail Proactive, positive and able to manage multiple deadlines What you'll get in return Hybrid working and flexible hours Full study support package (ACA / ACCA / CIMA) Clear progression opportunities within a growing firm Exposure to a wide range of clients and sectors Structured training and development programmes Competitive benefits package including: 23+ days holiday with buy/sell options Additional wellbeing day Health cash plan Discounts platform Pension & life assurance Enhanced family leave Cycle schemes Regular social and company events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 01, 2026
Full time
Your new company A growing and highly regarded independent accountancy firm in Central and Southern England is looking to expand its Outsourcing team with the addition of a Management Accountant.The firm works closely with entrepreneurial SMEs and owner-managed businesses, providing hands-on finance support and advisory services. Known for its collaborative and supportive culture, it offers strong progression opportunities alongside modern systems and flexible working.You'll be joining a people-focused environment where development, training and internal progression are genuinely prioritised. Your new role You'll manage a portfolio of clients, acting as their key day-to-day finance contact while delivering high-quality management information and support.Key responsibilities include: Acting as the main point of contact for a portfolio of outsourcing clients Preparing management accounts and financial reports (often complex) Overseeing bookkeeping, journals, reconciliations and ledger postings Producing basic statutory accounts with minimal supervision Supporting clients with accounting systems and process improvements Delivering ad hoc work, including training clients on systems Collaborating with tax, payroll and other teams Identifying opportunities to add value or expand services This is a varied, client-facing role offering strong exposure and the chance to develop commercially as well as technically. What you'll need to succeed ACA / ACCA / CIMA part-qualified or qualified c.2+ years' UK practice experience within outsourcing / business services Experience preparing management accounts Strong working knowledge of software such as Xero, Sage, QuickBooks or similar Good understanding of UK GAAP (IFRS beneficial but not essential) Strong Excel and general IT skills Confident communicator with good client-facing ability Highly organised with strong attention to detail Proactive, positive and able to manage multiple deadlines What you'll get in return Hybrid working and flexible hours Full study support package (ACA / ACCA / CIMA) Clear progression opportunities within a growing firm Exposure to a wide range of clients and sectors Structured training and development programmes Competitive benefits package including: 23+ days holiday with buy/sell options Additional wellbeing day Health cash plan Discounts platform Pension & life assurance Enhanced family leave Cycle schemes Regular social and company events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Facilities Manager will oversee the efficient operation and maintenance of property assets ensuring they meet regulatory standards and support business objectives. You'll oversee maintenance operations, contractor performance, stakeholder relationships, budgets, and estate improvement projects to support a safe, efficient, and high-performing environment. Client Details The client focuses on delivering operational excellence and maintaining high standards in facilities management and are looking to grow their facilities team. Description Lead, motivate and develop a team, creating a culture of accountability, engagement and continuous improvement. Ensure delivery of all hard FM services in line with contractual requirements, SLA targets and compliance standards. Build and maintain strong relationships with the clients, supply chain partners and key stakeholders. Manage annual budgets, financial performance and cost controls to achieve agreed profitability targets. Monitor performance, including planned preventative maintenance and reactive works delivery. Manage contractors and specialist suppliers, including tendering, onboarding, RAMS reviews and permit-to-work processes. Ensure all health, safety and compliance obligations are met, promoting a strong safety culture and Zero Harm approach. Produce regular operational and performance reports for clients and senior leadership teams. Lead project work activities from initiation through to successful completion. Profile Degree or equivalent qualification in Facilities Management, Building Services Engineering, Construction or a related discipline. Proven experience in a Facilities Management, Contract Management or Account Management role. Strong leadership experience, with the ability to motivate and develop teams. Experience managing maintenance services, contractors and supply chains. Excellent financial, budgeting and commercial management skills. Strong communication, presentation and report-writing capabilities. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Comprehensive benefits package included. Opportunity to work with a respected name in the property industry. Collaborative work environment with opportunities for professional growth.
Aug 01, 2026
Full time
The Facilities Manager will oversee the efficient operation and maintenance of property assets ensuring they meet regulatory standards and support business objectives. You'll oversee maintenance operations, contractor performance, stakeholder relationships, budgets, and estate improvement projects to support a safe, efficient, and high-performing environment. Client Details The client focuses on delivering operational excellence and maintaining high standards in facilities management and are looking to grow their facilities team. Description Lead, motivate and develop a team, creating a culture of accountability, engagement and continuous improvement. Ensure delivery of all hard FM services in line with contractual requirements, SLA targets and compliance standards. Build and maintain strong relationships with the clients, supply chain partners and key stakeholders. Manage annual budgets, financial performance and cost controls to achieve agreed profitability targets. Monitor performance, including planned preventative maintenance and reactive works delivery. Manage contractors and specialist suppliers, including tendering, onboarding, RAMS reviews and permit-to-work processes. Ensure all health, safety and compliance obligations are met, promoting a strong safety culture and Zero Harm approach. Produce regular operational and performance reports for clients and senior leadership teams. Lead project work activities from initiation through to successful completion. Profile Degree or equivalent qualification in Facilities Management, Building Services Engineering, Construction or a related discipline. Proven experience in a Facilities Management, Contract Management or Account Management role. Strong leadership experience, with the ability to motivate and develop teams. Experience managing maintenance services, contractors and supply chains. Excellent financial, budgeting and commercial management skills. Strong communication, presentation and report-writing capabilities. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Comprehensive benefits package included. Opportunity to work with a respected name in the property industry. Collaborative work environment with opportunities for professional growth.
Contract: Permanent Salary: £33,000 - £35,000 per annum (depending on experience) Hours: 37 hours per week, Monday to Friday Location: Luton with agile working About Us We are a specialist Supported Living Services provider dedicated to enabling people to live independently and achieve positive outcomes. Our services are centred around dignity, respect, choice and inclusion, and we are committed to delivering high-quality support that makes a meaningful difference. As our organisation continues to grow, we are looking for talented individuals who share our values and want to contribute to a collaborative, supportive and forward-thinking workplace. Our Benefits We value our employees and offer a competitive benefits package, including: 33 days annual leave (including bank holidays), increasing with length of service Option to buy or sell up to five days annual leave Health Cash Plan (following successful probation) Employee Assistance Programme Pension scheme with employer contributions Life Assurance Personal Accident Cover Employee discounts and benefits platform Flexible and agile working arrangements Learning and development opportunities About the Role This is an exciting opportunity for an experienced finance professional to lead the day-to-day operations of our Finance Team. Reporting to the Financial Controller and working alongside the Management Accountant, you will oversee the smooth delivery of all transactional finance activities, including purchase ledger, sales ledger, banking, reconciliations and cash management. You will provide leadership and support to the finance team, ensuring workloads are effectively managed, deadlines are achieved and high standards of accuracy and financial control are maintained. This is a hands-on role where you will actively contribute to operational finance while driving continuous improvement across the department. Key Responsibilities As Finance Team Leader, you will: Lead the day-to-day activities of the Finance Team, providing guidance, support and performance oversight. Maintain accurate cashbooks and complete monthly bank reconciliations across all organisational accounts. Process journals and maintain the integrity of the general ledger. Oversee the Sales Ledger function, ensuring invoices are processed accurately and customer queries are resolved promptly. Manage the Purchase Ledger function, ensuring supplier invoices are processed efficiently and payment runs are completed within agreed timescales. Monitor income, banking transactions and financial reconciliations to ensure accuracy and compliance. Support the maintenance of the Fixed Asset Register. Assist colleagues across the organisation with finance-related queries and provide excellent customer service. Ensure compliance with financial procedures, internal controls and organisational policies. Support the preparation of financial reports and documentation for senior management and external stakeholders. Identify opportunities to improve financial systems, processes and controls. Contribute to audit preparation and year-end financial activities. Undertake any other duties appropriate to the level of the role. About You You are an experienced finance professional with strong organisational skills and a proactive approach to leadership. You enjoy working in a fast-paced environment, balancing your own workload while supporting others to achieve shared objectives. You lead by example, communicate effectively and take pride in delivering accurate, timely financial information. You are solution-focused, adaptable and committed to maintaining high standards while continuously looking for ways to improve processes and enhance team performance. Essential Criteria Qualifications GCSE (or equivalent) in English and Mathematics. Qualified by experience within a finance environment. Experience Minimum of two years' experience working within a busy finance or accounting function. Experience supervising finance processes or supporting a finance team. Experience using accounting software and Microsoft Office applications. Strong experience of bank reconciliations, journals, purchase ledger and sales ledger. Skills Excellent written and verbal communication skills. Strong Microsoft Excel skills and proficiency across Microsoft Office. Excellent organisational and time management abilities. Strong reconciliation and analytical skills. High level of accuracy and attention to detail. Ability to prioritise competing deadlines and work under pressure. Ability to build positive working relationships across the organisation. Professional, reliable and committed to maintaining confidentiality. Desirable Criteria AAT qualified or studying towards ACCA, CIMA or an equivalent accounting qualification. Experience working within Supported Living, Health & Social Care, or the not-for-profit sector. Experience supporting external audits and financial reporting. Experience identifying and implementing process improvements.
Aug 01, 2026
Full time
Contract: Permanent Salary: £33,000 - £35,000 per annum (depending on experience) Hours: 37 hours per week, Monday to Friday Location: Luton with agile working About Us We are a specialist Supported Living Services provider dedicated to enabling people to live independently and achieve positive outcomes. Our services are centred around dignity, respect, choice and inclusion, and we are committed to delivering high-quality support that makes a meaningful difference. As our organisation continues to grow, we are looking for talented individuals who share our values and want to contribute to a collaborative, supportive and forward-thinking workplace. Our Benefits We value our employees and offer a competitive benefits package, including: 33 days annual leave (including bank holidays), increasing with length of service Option to buy or sell up to five days annual leave Health Cash Plan (following successful probation) Employee Assistance Programme Pension scheme with employer contributions Life Assurance Personal Accident Cover Employee discounts and benefits platform Flexible and agile working arrangements Learning and development opportunities About the Role This is an exciting opportunity for an experienced finance professional to lead the day-to-day operations of our Finance Team. Reporting to the Financial Controller and working alongside the Management Accountant, you will oversee the smooth delivery of all transactional finance activities, including purchase ledger, sales ledger, banking, reconciliations and cash management. You will provide leadership and support to the finance team, ensuring workloads are effectively managed, deadlines are achieved and high standards of accuracy and financial control are maintained. This is a hands-on role where you will actively contribute to operational finance while driving continuous improvement across the department. Key Responsibilities As Finance Team Leader, you will: Lead the day-to-day activities of the Finance Team, providing guidance, support and performance oversight. Maintain accurate cashbooks and complete monthly bank reconciliations across all organisational accounts. Process journals and maintain the integrity of the general ledger. Oversee the Sales Ledger function, ensuring invoices are processed accurately and customer queries are resolved promptly. Manage the Purchase Ledger function, ensuring supplier invoices are processed efficiently and payment runs are completed within agreed timescales. Monitor income, banking transactions and financial reconciliations to ensure accuracy and compliance. Support the maintenance of the Fixed Asset Register. Assist colleagues across the organisation with finance-related queries and provide excellent customer service. Ensure compliance with financial procedures, internal controls and organisational policies. Support the preparation of financial reports and documentation for senior management and external stakeholders. Identify opportunities to improve financial systems, processes and controls. Contribute to audit preparation and year-end financial activities. Undertake any other duties appropriate to the level of the role. About You You are an experienced finance professional with strong organisational skills and a proactive approach to leadership. You enjoy working in a fast-paced environment, balancing your own workload while supporting others to achieve shared objectives. You lead by example, communicate effectively and take pride in delivering accurate, timely financial information. You are solution-focused, adaptable and committed to maintaining high standards while continuously looking for ways to improve processes and enhance team performance. Essential Criteria Qualifications GCSE (or equivalent) in English and Mathematics. Qualified by experience within a finance environment. Experience Minimum of two years' experience working within a busy finance or accounting function. Experience supervising finance processes or supporting a finance team. Experience using accounting software and Microsoft Office applications. Strong experience of bank reconciliations, journals, purchase ledger and sales ledger. Skills Excellent written and verbal communication skills. Strong Microsoft Excel skills and proficiency across Microsoft Office. Excellent organisational and time management abilities. Strong reconciliation and analytical skills. High level of accuracy and attention to detail. Ability to prioritise competing deadlines and work under pressure. Ability to build positive working relationships across the organisation. Professional, reliable and committed to maintaining confidentiality. Desirable Criteria AAT qualified or studying towards ACCA, CIMA or an equivalent accounting qualification. Experience working within Supported Living, Health & Social Care, or the not-for-profit sector. Experience supporting external audits and financial reporting. Experience identifying and implementing process improvements.
Quality Assurance (QA) Manager Hours: Monday to Friday (Full-Time) Salary: £56,000 per annum Location: Gloucester - Regulated Manufacturing Environment Salary: £56,000 per annum Lead Quality Excellence in a Regulated Manufacturing Environment Hawk 3 Talent Solutions are recruiting an experienced Quality Assurance (QA) Manager to drive quality performance, compliance and continuous improvement within a highly regulated production environment. This is a key leadership role responsible for ensuring products meet the highest standards, maintaining certification, and strengthening quality culture across the business. You'll oversee quality systems, complaint investigations, internal audits, CAPA, change management and continuous improvement - while leading a skilled team and working closely with Manufacturing, Supply Chain, Continuous Improvement and wider operations. Key Responsibilities Develop, implement and maintain robust quality assurance processes Lead complaint investigations, internal audits, CAPA and change management Ensure efficient, compliant and effective quality management system processes Maintain ISO 13485 certification and support FDA Quality System compliance Reduce cost of poor quality and drive customer satisfaction Manage and mentor the Quality Officer, Quality Specialist and Validation Engineer Coordinate training and collaborate with the training & development team Work cross-functionally with CI, Supply Chain and Manufacturing Make independent decisions using sound judgement and initiative Manage spend within the quality assurance budget General Responsibilities Follow all health, safety, environmental and quality procedures Maintain a clean, organised working environment Care for tools, equipment and adhere to company rules Participate in improvement teams and support development of others Undertake additional duties as required by business needs Role Context This role requires a methodical, organised individual capable of scheduling resources, managing priorities and delivering results within agreed timescales. Knowledge & Skills Required Bachelor's degree in natural science, engineering, medical technology or equivalent Minimum 5 years' QA experience in a regulated manufacturing environment Strong knowledge of ISO 13485:2016 and FDA Quality System requirements Experience with quality tools: 8D , CAPA , 5 WHY , PDCA , 5S Proven complaint investigation and resolution experience Strong problem-solving and project delivery skills High attention to detail and passion for quality and continuous improvement Proactive, fast learner, capable of working independently Who We're Looking For Someone who: Leads by example Is proactive and solutions-focused Takes ownership and accountability Builds strong cross-functional relationships Champions continuous improvement Thrives in a regulated, fast-paced manufacturing environment Closing date: 20.08.26 To Apply please follow the application process for the site this job is advertised on or email your CV. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Aug 01, 2026
Full time
Quality Assurance (QA) Manager Hours: Monday to Friday (Full-Time) Salary: £56,000 per annum Location: Gloucester - Regulated Manufacturing Environment Salary: £56,000 per annum Lead Quality Excellence in a Regulated Manufacturing Environment Hawk 3 Talent Solutions are recruiting an experienced Quality Assurance (QA) Manager to drive quality performance, compliance and continuous improvement within a highly regulated production environment. This is a key leadership role responsible for ensuring products meet the highest standards, maintaining certification, and strengthening quality culture across the business. You'll oversee quality systems, complaint investigations, internal audits, CAPA, change management and continuous improvement - while leading a skilled team and working closely with Manufacturing, Supply Chain, Continuous Improvement and wider operations. Key Responsibilities Develop, implement and maintain robust quality assurance processes Lead complaint investigations, internal audits, CAPA and change management Ensure efficient, compliant and effective quality management system processes Maintain ISO 13485 certification and support FDA Quality System compliance Reduce cost of poor quality and drive customer satisfaction Manage and mentor the Quality Officer, Quality Specialist and Validation Engineer Coordinate training and collaborate with the training & development team Work cross-functionally with CI, Supply Chain and Manufacturing Make independent decisions using sound judgement and initiative Manage spend within the quality assurance budget General Responsibilities Follow all health, safety, environmental and quality procedures Maintain a clean, organised working environment Care for tools, equipment and adhere to company rules Participate in improvement teams and support development of others Undertake additional duties as required by business needs Role Context This role requires a methodical, organised individual capable of scheduling resources, managing priorities and delivering results within agreed timescales. Knowledge & Skills Required Bachelor's degree in natural science, engineering, medical technology or equivalent Minimum 5 years' QA experience in a regulated manufacturing environment Strong knowledge of ISO 13485:2016 and FDA Quality System requirements Experience with quality tools: 8D , CAPA , 5 WHY , PDCA , 5S Proven complaint investigation and resolution experience Strong problem-solving and project delivery skills High attention to detail and passion for quality and continuous improvement Proactive, fast learner, capable of working independently Who We're Looking For Someone who: Leads by example Is proactive and solutions-focused Takes ownership and accountability Builds strong cross-functional relationships Champions continuous improvement Thrives in a regulated, fast-paced manufacturing environment Closing date: 20.08.26 To Apply please follow the application process for the site this job is advertised on or email your CV. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Foot Mobile Electrical Bias Engineer Location: Central London (Zone 2 / 4 to 5 sites, foot mobile) Salary: £52,000 per annum + extensive client side overtime Working Hours: Monday to Friday, 8:00am 5:00pm The Role We are recruiting for a high-quality, electrically biased Foot Mobile Engineer to support a portfolio of prestigious Tech, Media & Production and Corporate office space environments across Central London. This is a highly client-facing role , suited to a professional and articulate engineer who is comfortable working in premium, fast-paced, occupied environments . The role involves covering Zone 2 with 4 or 5 sites , with regular interaction with senior stakeholders, production teams, and corporate tenants . There are significant client-side overtime opportunities , offering strong earning potential in addition to a competitive basic salary. Key Responsibilities Planned and reactive electrical maintenance across 4 5 Central London Zone 2 sites Deliver a consistent, professional engineering presence across all locations Support live tech, media, broadcast, and production environments where uptime is critical Electrical fault finding, diagnostics, and remedial works Operation and maintenance of: LV power distribution systems General and emergency lighting UPS systems Basic BMS monitoring and operation First-line response to technical issues within live, occupied buildings Direct liaison with clients, tenants, and site management teams Supervision and escorting of specialist subcontractors Ensure all works are completed in line with H&S procedures, permit-to-work systems, and statutory compliance Accurate completion of CAFM updates, logs, and compliance documentation About You Strong electrical bias with a solid background in commercial or critical environments Proven experience working in high-end, client-facing buildings Previous exposure to Tech, Media, Production, Broadcast, or corporate HQ environments is highly desirable Confident communicator with a strong customer-service mindset Well-presented, proactive, and comfortable working independently across multiple sites Strong organisational and time-management skills Qualifications: City & Guilds / NVQ Level 3 Electrical Installation (or equivalent) 18th Edition Wiring Regulations Experience operating under permit-to-work systems Plumbing Level 2 qualification and/or Legionella Awareness certificate highly desirable IOSH or similar H&S qualification (advantageous) What s On Offer £52,000 basic salary High levels of overtime available (client side) Monday Friday working hours (8:00am 5:00pm) Foot-mobile role across prime Central London locations Long-term, stable position on a flagship Tech, Media & Production client account If this great opportunity is of interest to you, reach out to me for a confidential chat. (phone number removed) (url removed) We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.
Aug 01, 2026
Full time
Foot Mobile Electrical Bias Engineer Location: Central London (Zone 2 / 4 to 5 sites, foot mobile) Salary: £52,000 per annum + extensive client side overtime Working Hours: Monday to Friday, 8:00am 5:00pm The Role We are recruiting for a high-quality, electrically biased Foot Mobile Engineer to support a portfolio of prestigious Tech, Media & Production and Corporate office space environments across Central London. This is a highly client-facing role , suited to a professional and articulate engineer who is comfortable working in premium, fast-paced, occupied environments . The role involves covering Zone 2 with 4 or 5 sites , with regular interaction with senior stakeholders, production teams, and corporate tenants . There are significant client-side overtime opportunities , offering strong earning potential in addition to a competitive basic salary. Key Responsibilities Planned and reactive electrical maintenance across 4 5 Central London Zone 2 sites Deliver a consistent, professional engineering presence across all locations Support live tech, media, broadcast, and production environments where uptime is critical Electrical fault finding, diagnostics, and remedial works Operation and maintenance of: LV power distribution systems General and emergency lighting UPS systems Basic BMS monitoring and operation First-line response to technical issues within live, occupied buildings Direct liaison with clients, tenants, and site management teams Supervision and escorting of specialist subcontractors Ensure all works are completed in line with H&S procedures, permit-to-work systems, and statutory compliance Accurate completion of CAFM updates, logs, and compliance documentation About You Strong electrical bias with a solid background in commercial or critical environments Proven experience working in high-end, client-facing buildings Previous exposure to Tech, Media, Production, Broadcast, or corporate HQ environments is highly desirable Confident communicator with a strong customer-service mindset Well-presented, proactive, and comfortable working independently across multiple sites Strong organisational and time-management skills Qualifications: City & Guilds / NVQ Level 3 Electrical Installation (or equivalent) 18th Edition Wiring Regulations Experience operating under permit-to-work systems Plumbing Level 2 qualification and/or Legionella Awareness certificate highly desirable IOSH or similar H&S qualification (advantageous) What s On Offer £52,000 basic salary High levels of overtime available (client side) Monday Friday working hours (8:00am 5:00pm) Foot-mobile role across prime Central London locations Long-term, stable position on a flagship Tech, Media & Production client account If this great opportunity is of interest to you, reach out to me for a confidential chat. (phone number removed) (url removed) We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.
Your new company Hays Accountancy & Finance is partnering with one of Suffolk's leading family-owned successful businesses who require an experienced, confident, commercially aware Finance Manager / Accountant to manage the day-to-day finances across the businesses which have a combined turnover of £12M. Your new role They are looking for a highly organised, efficient, confidential finance professional to oversee, manage and report on the financial position, produce and manage monthly financial reports, budgets, forecasts and analysis, as well as provide advice and guidance on financial matters to enable the company to make sound business decisions and meet the company's objectives, whilst ensuring compliance with regulations. Key duties: Production of key financial information for the divisions group of companies Provide support and challenge to the Operational Management team with the aim of achieving budgeted targets. Ensuring appropriate financial controls are in place and maintained with the business. Preparation of year-end statutory accounts and audit schedules Monitor and prepare key financial metrics, highlighting departmental performance. Salary payroll processing and oversee wages payroll processing. HMRC compliance and reporting inc VAT returns, P11d and PSA Resolve queries in financial records. Prepare and present monthly financial information, including balance sheet, profit and loss, cash flow and other reports. Prepare analysis of the data, showing trends or changes. Preparation of annual budgets Provide line management and guidance to the other members of the finance team. Reporting to the Finance Director, you will play an active role in the day-to-day management of the finances, which will require you to be office-based 5 days a week to be close to the operational leads based in Stowmarket. What you'll need to succeed The business is open to considering candidates who are either Part-Qualified or Qualified provided they can demonstrate the required skills in overseeing and being involved in the transactional finances, production of the management accounts, including variance analysis and able to support the Senior Management Team / Board with sound commercial finance advice and guidance across the business. This role will be working 5 days a week on-site in Stowmarket. You will need good all-round financial and business experience, possess strong written and verbal communication skills, have exceptional administrative and organisational skills, experience with people management, and be passionate about using financial analysis and management skills to help drive business growth and profitability. What you'll get in return The business will pay between £45,000 - £50,000 depending on experience and for details of their benefits package, contact Andy Jarman on (phone number removed). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 01, 2026
Full time
Your new company Hays Accountancy & Finance is partnering with one of Suffolk's leading family-owned successful businesses who require an experienced, confident, commercially aware Finance Manager / Accountant to manage the day-to-day finances across the businesses which have a combined turnover of £12M. Your new role They are looking for a highly organised, efficient, confidential finance professional to oversee, manage and report on the financial position, produce and manage monthly financial reports, budgets, forecasts and analysis, as well as provide advice and guidance on financial matters to enable the company to make sound business decisions and meet the company's objectives, whilst ensuring compliance with regulations. Key duties: Production of key financial information for the divisions group of companies Provide support and challenge to the Operational Management team with the aim of achieving budgeted targets. Ensuring appropriate financial controls are in place and maintained with the business. Preparation of year-end statutory accounts and audit schedules Monitor and prepare key financial metrics, highlighting departmental performance. Salary payroll processing and oversee wages payroll processing. HMRC compliance and reporting inc VAT returns, P11d and PSA Resolve queries in financial records. Prepare and present monthly financial information, including balance sheet, profit and loss, cash flow and other reports. Prepare analysis of the data, showing trends or changes. Preparation of annual budgets Provide line management and guidance to the other members of the finance team. Reporting to the Finance Director, you will play an active role in the day-to-day management of the finances, which will require you to be office-based 5 days a week to be close to the operational leads based in Stowmarket. What you'll need to succeed The business is open to considering candidates who are either Part-Qualified or Qualified provided they can demonstrate the required skills in overseeing and being involved in the transactional finances, production of the management accounts, including variance analysis and able to support the Senior Management Team / Board with sound commercial finance advice and guidance across the business. This role will be working 5 days a week on-site in Stowmarket. You will need good all-round financial and business experience, possess strong written and verbal communication skills, have exceptional administrative and organisational skills, experience with people management, and be passionate about using financial analysis and management skills to help drive business growth and profitability. What you'll get in return The business will pay between £45,000 - £50,000 depending on experience and for details of their benefits package, contact Andy Jarman on (phone number removed). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company My client is a global manufacturing business based on the Ellemsere Port Industrial Estate. The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team! This is an expanding team who need technical administrative support with an immediate start! Your new role Sitting as part of a busy customer service function which processes technical sales orders in the millions per order, your role will be to support the customer account managers and representatives by picking up all the back office administration to ensure swift and prompt order management. You will be supporting with sales order inputting, responding to customer enquiries via email regarding order updates, product queries, or order amendments. You will be responsible for other back office administration, such as freight order claim backs, managing the electronic filing system, and escalating discrepancies as soon as they are identified. This is a fast-paced environment which uses a SAP based ERP. You will be based on-site full-time in Ellesmere Port with access to ample free on-site parking, excellent on-site amenities and will be working from 9am - 5:30pm Monday to Friday. Some flexibility around the working hours can be considered. What you'll need to succeed Whilst manufacturing or engineering industry experience would be ideal for this post, other industries will be considered as long as there has been a technical sales support aspect to the post. You will be using your strong administration skills on a daily basis to prioritise your workload to coincide with changing demands for customer orders. ERP system experience is essential for this post, with SAP being preferred, but all ERPs will be considered. Due to the intricacies of the orders and product numbers, you will have outstanding attention to detail and be able to catch errors before they make a commercial impact. You will be used to working with various MS Office packages, and feel confident working with MS Excel. Due to the location, this role does require someone with access to their own vehicle as it is not accessible via public transport. What you'll get in return This role can offer a stable temporary contract for 6 months, with weekly pay for your 37.5 hours from Monday to Friday, with preferred working hours being 9am - 5:30pm. You will have an ample hourly rate of 16.40ph plus holiday pay, which takes your total rate to 18.39ph. You will have access to free on-site parking, excellent on-site facilities, including a full-service staff canteen, and modern office buildings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 01, 2026
Seasonal
Your new company My client is a global manufacturing business based on the Ellemsere Port Industrial Estate. The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team! This is an expanding team who need technical administrative support with an immediate start! Your new role Sitting as part of a busy customer service function which processes technical sales orders in the millions per order, your role will be to support the customer account managers and representatives by picking up all the back office administration to ensure swift and prompt order management. You will be supporting with sales order inputting, responding to customer enquiries via email regarding order updates, product queries, or order amendments. You will be responsible for other back office administration, such as freight order claim backs, managing the electronic filing system, and escalating discrepancies as soon as they are identified. This is a fast-paced environment which uses a SAP based ERP. You will be based on-site full-time in Ellesmere Port with access to ample free on-site parking, excellent on-site amenities and will be working from 9am - 5:30pm Monday to Friday. Some flexibility around the working hours can be considered. What you'll need to succeed Whilst manufacturing or engineering industry experience would be ideal for this post, other industries will be considered as long as there has been a technical sales support aspect to the post. You will be using your strong administration skills on a daily basis to prioritise your workload to coincide with changing demands for customer orders. ERP system experience is essential for this post, with SAP being preferred, but all ERPs will be considered. Due to the intricacies of the orders and product numbers, you will have outstanding attention to detail and be able to catch errors before they make a commercial impact. You will be used to working with various MS Office packages, and feel confident working with MS Excel. Due to the location, this role does require someone with access to their own vehicle as it is not accessible via public transport. What you'll get in return This role can offer a stable temporary contract for 6 months, with weekly pay for your 37.5 hours from Monday to Friday, with preferred working hours being 9am - 5:30pm. You will have an ample hourly rate of 16.40ph plus holiday pay, which takes your total rate to 18.39ph. You will have access to free on-site parking, excellent on-site facilities, including a full-service staff canteen, and modern office buildings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Care Specialist 30,000 + Excellent Benefits Full-Time Fully Office-Based Are you a customer-focused problem solver who enjoys building relationships, troubleshooting issues and making a real difference to the customer experience? We are recruiting for a Customer Care Specialist to join a growing and innovative business within the technology sector. This is an exciting opportunity to join a supportive team environment where no two days are the same, offering genuine variety, autonomy and the opportunity to develop your skills within a specialist industry. Benefits 30,000 salary, permanent contract 25 days annual leave plus bank holidays. Private medical insurance. Comprehensive health cash plan. Life assurance. Enhanced maternity, paternity and company sick pay. Annual discretionary bonus scheme. Christmas bonus. Paid volunteering leave. Pension scheme. Employee referral programme. Free onsite parking. Excellent kitchen facilities, including fresh fruit and coffee. Regular social events and a supportive team culture. The Role As a Customer Care Specialist, you will act as a key point of contact for customers, supporting them with product queries, troubleshooting and ongoing account support. You'll work closely with internal teams to ensure customers receive an exceptional service experience while helping to improve operational efficiency and customer satisfaction. Key Responsibilities Manage, assign and escalate customer support tickets to ensure timely resolution. Provide customer support, troubleshooting and product guidance via telephone, email and online systems. Build strong relationships with customers and act as a trusted point of contact. Make proactive outbound calls to customers to provide support, training and gather feedback. Coordinate with technical and project teams to resolve complex issues. Support customer onboarding and ensure customers maximise the use of products and services. Maintain accurate records of customer interactions and resolutions. Arrange service visits and coordinate with installation and support teams where required. Identify opportunities to improve customer experience, operational efficiency and internal processes. Deliver training and support materials to customers and internal colleagues. Support wider project implementation and operational activities as required. About You We're looking for someone who enjoys working with people, thrives in a busy environment and has a natural ability to solve problems. You will ideally have: Previous experience within customer service, customer support or technical support. Excellent verbal and written communication skills. Strong organisational skills and attention to detail. The ability to manage multiple priorities in a fast-paced environment. A proactive and solution-focused approach. Strong IT skills, including Microsoft Outlook and other Microsoft Office applications. Confidence using smartphones and mobile technology, including iOS and Android devices. A strong technical aptitude and willingness to learn new systems and products. Working Hours & Flexibility This role is based on a 37-hour working week, with shifts scheduled between 8:00am and 6:00pm, Monday to Sunday . To ensure continuity of service, the team operates a collaborative rota system which includes occasional weekend and bank holiday cover. Rotas are planned well in advance and discussed with the wider team, allowing everyone the opportunity to agree availability and ensure a fair and balanced approach to cover. Any time worked on weekends or bank holidays is provided back through time off in lieu. The current rota arrangement is expected to remain in place until the end of the year and will be reviewed in line with business requirements. If you're looking for a varied and rewarding customer support role where you can make a genuine impact and develop your career within a growing business, we'd love to hear from you. If you require any reasonable adjustments during the application or interview process, please let us know and we will do our best to accommodate your needs. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not been contacted within 10 business days of submitting your application, please assume that your application has not been successful on this occasion. We thank you for your interest and wish you every success in your job search. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 01, 2026
Full time
Customer Care Specialist 30,000 + Excellent Benefits Full-Time Fully Office-Based Are you a customer-focused problem solver who enjoys building relationships, troubleshooting issues and making a real difference to the customer experience? We are recruiting for a Customer Care Specialist to join a growing and innovative business within the technology sector. This is an exciting opportunity to join a supportive team environment where no two days are the same, offering genuine variety, autonomy and the opportunity to develop your skills within a specialist industry. Benefits 30,000 salary, permanent contract 25 days annual leave plus bank holidays. Private medical insurance. Comprehensive health cash plan. Life assurance. Enhanced maternity, paternity and company sick pay. Annual discretionary bonus scheme. Christmas bonus. Paid volunteering leave. Pension scheme. Employee referral programme. Free onsite parking. Excellent kitchen facilities, including fresh fruit and coffee. Regular social events and a supportive team culture. The Role As a Customer Care Specialist, you will act as a key point of contact for customers, supporting them with product queries, troubleshooting and ongoing account support. You'll work closely with internal teams to ensure customers receive an exceptional service experience while helping to improve operational efficiency and customer satisfaction. Key Responsibilities Manage, assign and escalate customer support tickets to ensure timely resolution. Provide customer support, troubleshooting and product guidance via telephone, email and online systems. Build strong relationships with customers and act as a trusted point of contact. Make proactive outbound calls to customers to provide support, training and gather feedback. Coordinate with technical and project teams to resolve complex issues. Support customer onboarding and ensure customers maximise the use of products and services. Maintain accurate records of customer interactions and resolutions. Arrange service visits and coordinate with installation and support teams where required. Identify opportunities to improve customer experience, operational efficiency and internal processes. Deliver training and support materials to customers and internal colleagues. Support wider project implementation and operational activities as required. About You We're looking for someone who enjoys working with people, thrives in a busy environment and has a natural ability to solve problems. You will ideally have: Previous experience within customer service, customer support or technical support. Excellent verbal and written communication skills. Strong organisational skills and attention to detail. The ability to manage multiple priorities in a fast-paced environment. A proactive and solution-focused approach. Strong IT skills, including Microsoft Outlook and other Microsoft Office applications. Confidence using smartphones and mobile technology, including iOS and Android devices. A strong technical aptitude and willingness to learn new systems and products. Working Hours & Flexibility This role is based on a 37-hour working week, with shifts scheduled between 8:00am and 6:00pm, Monday to Sunday . To ensure continuity of service, the team operates a collaborative rota system which includes occasional weekend and bank holiday cover. Rotas are planned well in advance and discussed with the wider team, allowing everyone the opportunity to agree availability and ensure a fair and balanced approach to cover. Any time worked on weekends or bank holidays is provided back through time off in lieu. The current rota arrangement is expected to remain in place until the end of the year and will be reviewed in line with business requirements. If you're looking for a varied and rewarding customer support role where you can make a genuine impact and develop your career within a growing business, we'd love to hear from you. If you require any reasonable adjustments during the application or interview process, please let us know and we will do our best to accommodate your needs. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not been contacted within 10 business days of submitting your application, please assume that your application has not been successful on this occasion. We thank you for your interest and wish you every success in your job search. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Next available intakes: Leeds, Newcastle & Bristol - September Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential (£60k average OTE by year 3) and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. You will initially sell to our smaller Education accounts whilst you learn the ropes, and when you are ready, you will graduate from the programme and join a dedicated vertical team of your choice (Higher Education, Local Government, Police, Defence, Healthcare etc) Here you will begin to focus on fewer and larger accounts and really build up your specialist knowledge. As a Public Sector Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your quarterly KPI's and GP (gross profit) targets through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have Have a passion for sales and be keen to learn and develop your skill set A resilient mindset enabling you to effectively handle objections on a daily basis Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Aug 01, 2026
Full time
Next available intakes: Leeds, Newcastle & Bristol - September Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential (£60k average OTE by year 3) and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. You will initially sell to our smaller Education accounts whilst you learn the ropes, and when you are ready, you will graduate from the programme and join a dedicated vertical team of your choice (Higher Education, Local Government, Police, Defence, Healthcare etc) Here you will begin to focus on fewer and larger accounts and really build up your specialist knowledge. As a Public Sector Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your quarterly KPI's and GP (gross profit) targets through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have Have a passion for sales and be keen to learn and develop your skill set A resilient mindset enabling you to effectively handle objections on a daily basis Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Next available intakes: Leeds, Newcastle & Bristol - September Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential (£60k average OTE by year 3) and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. You will initially sell to our smaller Education accounts whilst you learn the ropes, and when you are ready, you will graduate from the programme and join a dedicated vertical team of your choice (Higher Education, Local Government, Police, Defence, Healthcare etc) Here you will begin to focus on fewer and larger accounts and really build up your specialist knowledge. As a Public Sector Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your quarterly KPI's and GP (gross profit) targets through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have Have a passion for sales and be keen to learn and develop your skill set A resilient mindset enabling you to effectively handle objections on a daily basis Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Aug 01, 2026
Full time
Next available intakes: Leeds, Newcastle & Bristol - September Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential (£60k average OTE by year 3) and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. You will initially sell to our smaller Education accounts whilst you learn the ropes, and when you are ready, you will graduate from the programme and join a dedicated vertical team of your choice (Higher Education, Local Government, Police, Defence, Healthcare etc) Here you will begin to focus on fewer and larger accounts and really build up your specialist knowledge. As a Public Sector Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your quarterly KPI's and GP (gross profit) targets through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have Have a passion for sales and be keen to learn and develop your skill set A resilient mindset enabling you to effectively handle objections on a daily basis Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Job Title: Operations Director Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Reporting to the Vice President UK, the Operations Director is accountable for the safe, compliant, efficient and commercially effective delivery of UK operational services. This position will focus on operational leadership, service delivery, resource planning, project execution, performance improvement and client delivery, while working closely with the Technical Director to ensure technical standards, engineering integrity and specialist capability are embedded into operational practice. Key Responsibilities: Operational Leadership & Strategy Contribute to the organisation's UK business strategy, annual operating plan, budget and growth priorities. Translate strategic objectives into operational plans, performance measures and delivery priorities and successfully communicate these to the wider management team and employees in the UK. Creation and implementation of the company's operational processes in the UK and ensure operational teams follow approved processes, procedures, competence requirements and safe systems of work. Create, promote and report on operational KPI's including general performance, incidents, near misses, non-conformances and improvement actions. Ensure operations are delivered in accordance with applicable UK legislation, client requirements, project deliverables, budgets, industry standards and internal policies. Maintain effective operational risk management, including risk registers, project reviews, incident escalation and corrective actions and support external and internal audits relating to operations, quality, safety, environmental and client compliance requirements. Lead operational change initiatives, including process improvement, systems adoption, organisational design and integration of global best practice. Leadership & People Management Manage and lead direct reports in the UK including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior operational leadership experience in a technical services, engineering, inspection, asset integrity, energy, industrial, infrastructure or related environment. Proven track record of leading multi-site or field-based operations with responsibility for safety, quality, service delivery and commercial performance. Experience of managing operational budgets, workforce utilisation, project delivery, productivity and margin improvement. Strong understanding of regulated, safety-critical or compliance-led operational environments. Experience working with senior clients and leading operational teams to deliver complex technical services. Demonstrable ability to lead change, improve processes and build high-performing teams Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do. Strong commercial acumen, with the ability to balance customer service, operational risk, profitability and long-term business growth. Excellent planning, prioritisation and decision-making skills in complex and fast-moving operational environments. Clear communicator who can translate strategy into practical action and create accountability across teams. Collaborative approach, particularly in partnering with technical, commercial and corporate functions. High standards of integrity, safety leadership, professionalism and customer focus. IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an outstanding opportunity to join a leadership team and play a pivotal role in shaping operational performance, driving continuous improvement and delivering exceptional service to customers. You will have the opportunity to influence business strategy, lead talented teams and contribute directly to the long-term growth and success of the organisation. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an Operations Manager, Head of Operations, Regional Operations Director, Service Delivery Director, Operational Excellence Director, General Manager, Technical Operations Director, Engineering Operations Manager, Business Operations Director or Operations Lead may also be considered for this role.
Aug 01, 2026
Full time
Job Title: Operations Director Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Reporting to the Vice President UK, the Operations Director is accountable for the safe, compliant, efficient and commercially effective delivery of UK operational services. This position will focus on operational leadership, service delivery, resource planning, project execution, performance improvement and client delivery, while working closely with the Technical Director to ensure technical standards, engineering integrity and specialist capability are embedded into operational practice. Key Responsibilities: Operational Leadership & Strategy Contribute to the organisation's UK business strategy, annual operating plan, budget and growth priorities. Translate strategic objectives into operational plans, performance measures and delivery priorities and successfully communicate these to the wider management team and employees in the UK. Creation and implementation of the company's operational processes in the UK and ensure operational teams follow approved processes, procedures, competence requirements and safe systems of work. Create, promote and report on operational KPI's including general performance, incidents, near misses, non-conformances and improvement actions. Ensure operations are delivered in accordance with applicable UK legislation, client requirements, project deliverables, budgets, industry standards and internal policies. Maintain effective operational risk management, including risk registers, project reviews, incident escalation and corrective actions and support external and internal audits relating to operations, quality, safety, environmental and client compliance requirements. Lead operational change initiatives, including process improvement, systems adoption, organisational design and integration of global best practice. Leadership & People Management Manage and lead direct reports in the UK including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior operational leadership experience in a technical services, engineering, inspection, asset integrity, energy, industrial, infrastructure or related environment. Proven track record of leading multi-site or field-based operations with responsibility for safety, quality, service delivery and commercial performance. Experience of managing operational budgets, workforce utilisation, project delivery, productivity and margin improvement. Strong understanding of regulated, safety-critical or compliance-led operational environments. Experience working with senior clients and leading operational teams to deliver complex technical services. Demonstrable ability to lead change, improve processes and build high-performing teams Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do. Strong commercial acumen, with the ability to balance customer service, operational risk, profitability and long-term business growth. Excellent planning, prioritisation and decision-making skills in complex and fast-moving operational environments. Clear communicator who can translate strategy into practical action and create accountability across teams. Collaborative approach, particularly in partnering with technical, commercial and corporate functions. High standards of integrity, safety leadership, professionalism and customer focus. IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an outstanding opportunity to join a leadership team and play a pivotal role in shaping operational performance, driving continuous improvement and delivering exceptional service to customers. You will have the opportunity to influence business strategy, lead talented teams and contribute directly to the long-term growth and success of the organisation. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an Operations Manager, Head of Operations, Regional Operations Director, Service Delivery Director, Operational Excellence Director, General Manager, Technical Operations Director, Engineering Operations Manager, Business Operations Director or Operations Lead may also be considered for this role.