Internal Sales Coordinator

Internal Sales Coordinator

Location: Tamworth

Salary: £31,000 + Excellent Benefits

Hours: Monday to Friday 9- 5pm

Our client is a well-established and growing business seeking a proactive Sales Coordinator to join their friendly team in Tamworth. This is a varied role combining new business, account management and sales administration, making it ideal for someone who enjoys building customer relationships.

The Role

As a Sales Coordinator, you will play a key role in supporting customers throughout the sales process while identifying opportunities to maximise sales and strengthen client relationships.

Key Responsibilities

• Manage a portfolio of existing customer accounts, building long-term relationships.
• Process customer orders accurately and efficiently from enquiry through to delivery.
• Respond to inbound sales enquiries, preparing quotations and following up opportunities.
• Proactively contact existing customers to identify additional sales opportunities and generate repeat business.
• Liaise with customers regarding orders, delivery schedules and product availability.
• Work closely with internal departments to ensure orders are fulfilled on time.
• Maintain accurate customer records and sales activity using the CRM system.
• Provide exceptional customer service, resolving queries promptly and professionally.
• Support the external sales team with quotations, account management and administration.
• Help achieve team sales targets by delivering outstanding customer support and identifying opportunities for account growth.

The successful candidate will have:

• Previous experience within an Internal Sales, Sales Coordinator, Sales Support or Customer Account Management role.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience processing customer orders and quotations.
• A proactive and commercial approach with a passion for delivering excellent customer service.
• Good IT skills, including experience using CRM systems and Microsoft Office.

What's on Offer

• £31,000 Basic Salary
• Monday to Friday Working Hours
• Stable, Growing Business
• Friendly and Supportive Team
• Career Development Opportunities
• Pension Scheme
• 25 Days Holiday plus Bank Holidays