Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
Aug 04, 2026
Full time
Planning Coordinator Location: Coventry (Hybrid Working) Salary: 30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of 30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.
Senior Resident Liaison Officer Location: North West Patch: Preston to Macclesfield, Birkenhead to Tameside Salary: 38,000 to 42,000 + car allowance Sector: Social Housing / Planned Maintenance We are working with a leading contractor within the social housing sector who is looking to appoint an experienced Senior Resident Liaison Officer to support a busy programme of works across the North West. This is a fantastic opportunity for an established RLO who is ready to step into a senior role, or an experienced Senior RLO who enjoys supporting teams, embedding processes and helping develop people. The Role As Senior Resident Liaison Officer, you will be responsible for supporting the delivery of resident engagement across a varied social housing workload, covering areas from Preston to Macclesfield and Birkenhead to Tameside . You will be overseeing and supporting a team of 2 - 5 Resident Liaison Officers , ensuring residents are kept fully informed throughout the works process and that a high level of customer care is maintained across all projects. A key part of the role will be embedding systems, improving ways of working and supporting the development of the RLO team. Key Responsibilities Supporting and managing a team of 2 to 5 Resident Liaison Officers Acting as the main point of escalation for resident queries, complaints and complex issues Ensuring residents receive clear, timely and accurate communication throughout planned works Embedding systems, processes and best practice across the RLO team Supporting the development, training and day-to-day performance of team members Liaising closely with site teams, contracts managers, clients and residents Monitoring customer satisfaction and helping to improve service delivery Ensuring all resident engagement activity is recorded accurately Supporting delivery across multiple locations within the North West The Ideal Candidate Previous experience as a Resident Liaison Officer, Senior RLO, Tenant Liaison Officer or similar Strong background within social housing, planned maintenance or refurbishment works Experience supporting or mentoring other RLOs would be highly beneficial Excellent communication and relationship-building skills Confident handling complaints, escalations and sensitive resident issues Strong organisational skills and the ability to manage a busy regional workload Comfortable travelling across the North West patch Full UK driving licence Apply If you are an experienced RLO looking to take the next step, or a Senior Resident Liaison Officer looking for a new opportunity across the North West, please apply today or call Jess on (phone number removed)
Aug 04, 2026
Full time
Senior Resident Liaison Officer Location: North West Patch: Preston to Macclesfield, Birkenhead to Tameside Salary: 38,000 to 42,000 + car allowance Sector: Social Housing / Planned Maintenance We are working with a leading contractor within the social housing sector who is looking to appoint an experienced Senior Resident Liaison Officer to support a busy programme of works across the North West. This is a fantastic opportunity for an established RLO who is ready to step into a senior role, or an experienced Senior RLO who enjoys supporting teams, embedding processes and helping develop people. The Role As Senior Resident Liaison Officer, you will be responsible for supporting the delivery of resident engagement across a varied social housing workload, covering areas from Preston to Macclesfield and Birkenhead to Tameside . You will be overseeing and supporting a team of 2 - 5 Resident Liaison Officers , ensuring residents are kept fully informed throughout the works process and that a high level of customer care is maintained across all projects. A key part of the role will be embedding systems, improving ways of working and supporting the development of the RLO team. Key Responsibilities Supporting and managing a team of 2 to 5 Resident Liaison Officers Acting as the main point of escalation for resident queries, complaints and complex issues Ensuring residents receive clear, timely and accurate communication throughout planned works Embedding systems, processes and best practice across the RLO team Supporting the development, training and day-to-day performance of team members Liaising closely with site teams, contracts managers, clients and residents Monitoring customer satisfaction and helping to improve service delivery Ensuring all resident engagement activity is recorded accurately Supporting delivery across multiple locations within the North West The Ideal Candidate Previous experience as a Resident Liaison Officer, Senior RLO, Tenant Liaison Officer or similar Strong background within social housing, planned maintenance or refurbishment works Experience supporting or mentoring other RLOs would be highly beneficial Excellent communication and relationship-building skills Confident handling complaints, escalations and sensitive resident issues Strong organisational skills and the ability to manage a busy regional workload Comfortable travelling across the North West patch Full UK driving licence Apply If you are an experienced RLO looking to take the next step, or a Senior Resident Liaison Officer looking for a new opportunity across the North West, please apply today or call Jess on (phone number removed)
Financial Controller - Multi Academy Trust Location: Thrapston, Northamptonshire Contract Type: Permanent Salary: £51,000 -£58,000 per annum Lead and develop a Finance Operations team within education Partner directly with the CFO on strategic financial planning Hands-on financial accounting role managing a team Develop your career within a Trust committed to professional growth Our client, a well-established Multi-Academy Trust with schools across Corby, Kettering and Wisbech, is seeking an experienced Financial Controller to join their central finance team - in the Thrapston Head Office. This is an excellent opportunity for a finance professional looking to make a meaningful impact within the education sector while advancing their career in a supportive and values-driven organisation. Company Overview This Multi-Academy Trust of 12 primary & secondary schools is committed to enhancing strategic financial insight across its schools and leadership teams. They focus on the efficient allocation of resources, integrating finance with curriculum planning, and ensuring compliance with ESFA and academy handbook requirements. The Trust values continuous improvement and invests in the ongoing professional and personal development of every employee. With a strong emphasis on collaboration, high standards, and courteous service, they create an environment where finance professionals can grow while making a real difference to students and staff across their schools. Position Overview As Financial Controller, you'll play a key role in ensuring financial sustainability across the Trust. Working closely with the CFO, you'll manage capital and revenue budgets, produce financial reports and statements, and lead the Finance Operations team of 4 staff. This position is central to maintaining robust financial controls, managing risk, and ensuring compliance with financial and legal obligations. You'll also build strong relationships with external stakeholders including banks, the DfE, and auditors, while identifying opportunities for cost savings and improved efficiency across the Trust. Responsibilities Manage and monitor capital and revenue budgets effectively Support the CFO in producing regular finance reports and budget packs Prepare financial statements including cash flow, income and balance sheets Perform monthly balance sheet reconciliations and fixed asset reporting Maintain the Key Financial Controls Framework across the Trust Conduct fixed asset verifications and stock takes Manage financial risk and ensure compliance with regulations Build and maintain relationships with banks, DfE, auditors and stakeholders Organise and follow up on internal and external audits Lead, develop and manage the Finance Operations team (4 staff) Monitor cost-effectiveness of services and identify savings opportunities Oversee transactional processes including banking, purchase ledger and sales ledger Manage working capital and cash flow forecasting Partner with the CEO, Regional Executive Principals and School Business Managers Requirements Proven experience managing budgets and financial controls in a similar role Ideally fully-qualified ACCA, CIMA, ACA or CIPA accountant Strong technical accounting skills including balance sheet reconciliations and financial statements Experience leading and developing finance teams Knowledge of compliance requirements, ideally within education or public sector Ability to build effective relationships with senior stakeholders Experience managing audits and working with external bodies Strong analytical skills to identify cost savings and efficiency improvements Understanding of working capital management and cash flow forecasting Commitment to continuous improvement and professional development Benefits Competitive salary of £51-58k Leading public sector pension contributions The role is office based but there is flexibility to work from home during quieter periods Commitment to ongoing professional and personal development Supportive leadership and clear career progression opportunities You'll join a Trust that genuinely values its people and invests in their growth. Working alongside committed professionals, you'll be part of an organisation focused on continuous improvement, high standards, and making a positive impact on education. How to Apply If you have the skills and experience to succeed in this Financial Controller role and are looking to advance your career within the education sector, please submit your CV and a cover letter outlining your relevant experience. We look forward to hearing from you. Closing date: Ongoing/ASAP
Aug 04, 2026
Full time
Financial Controller - Multi Academy Trust Location: Thrapston, Northamptonshire Contract Type: Permanent Salary: £51,000 -£58,000 per annum Lead and develop a Finance Operations team within education Partner directly with the CFO on strategic financial planning Hands-on financial accounting role managing a team Develop your career within a Trust committed to professional growth Our client, a well-established Multi-Academy Trust with schools across Corby, Kettering and Wisbech, is seeking an experienced Financial Controller to join their central finance team - in the Thrapston Head Office. This is an excellent opportunity for a finance professional looking to make a meaningful impact within the education sector while advancing their career in a supportive and values-driven organisation. Company Overview This Multi-Academy Trust of 12 primary & secondary schools is committed to enhancing strategic financial insight across its schools and leadership teams. They focus on the efficient allocation of resources, integrating finance with curriculum planning, and ensuring compliance with ESFA and academy handbook requirements. The Trust values continuous improvement and invests in the ongoing professional and personal development of every employee. With a strong emphasis on collaboration, high standards, and courteous service, they create an environment where finance professionals can grow while making a real difference to students and staff across their schools. Position Overview As Financial Controller, you'll play a key role in ensuring financial sustainability across the Trust. Working closely with the CFO, you'll manage capital and revenue budgets, produce financial reports and statements, and lead the Finance Operations team of 4 staff. This position is central to maintaining robust financial controls, managing risk, and ensuring compliance with financial and legal obligations. You'll also build strong relationships with external stakeholders including banks, the DfE, and auditors, while identifying opportunities for cost savings and improved efficiency across the Trust. Responsibilities Manage and monitor capital and revenue budgets effectively Support the CFO in producing regular finance reports and budget packs Prepare financial statements including cash flow, income and balance sheets Perform monthly balance sheet reconciliations and fixed asset reporting Maintain the Key Financial Controls Framework across the Trust Conduct fixed asset verifications and stock takes Manage financial risk and ensure compliance with regulations Build and maintain relationships with banks, DfE, auditors and stakeholders Organise and follow up on internal and external audits Lead, develop and manage the Finance Operations team (4 staff) Monitor cost-effectiveness of services and identify savings opportunities Oversee transactional processes including banking, purchase ledger and sales ledger Manage working capital and cash flow forecasting Partner with the CEO, Regional Executive Principals and School Business Managers Requirements Proven experience managing budgets and financial controls in a similar role Ideally fully-qualified ACCA, CIMA, ACA or CIPA accountant Strong technical accounting skills including balance sheet reconciliations and financial statements Experience leading and developing finance teams Knowledge of compliance requirements, ideally within education or public sector Ability to build effective relationships with senior stakeholders Experience managing audits and working with external bodies Strong analytical skills to identify cost savings and efficiency improvements Understanding of working capital management and cash flow forecasting Commitment to continuous improvement and professional development Benefits Competitive salary of £51-58k Leading public sector pension contributions The role is office based but there is flexibility to work from home during quieter periods Commitment to ongoing professional and personal development Supportive leadership and clear career progression opportunities You'll join a Trust that genuinely values its people and invests in their growth. Working alongside committed professionals, you'll be part of an organisation focused on continuous improvement, high standards, and making a positive impact on education. How to Apply If you have the skills and experience to succeed in this Financial Controller role and are looking to advance your career within the education sector, please submit your CV and a cover letter outlining your relevant experience. We look forward to hearing from you. Closing date: Ongoing/ASAP
To develop and deliver high-quality education provision of BTEC National Sports & Performance Level 3. To take responsibility for maintaining and improving the education department, lesson planning, delivery and marking . Assist in the departments delivery to all players and ensure the department works effectively towards departmental KPI s. Principal Accountabilities: Teaching Duties Produce a curriculum plan and unit content checklist for BTEC National Sports and Performance qualification. Produce detailed schemes of work and lesson plans for BTEC National Sports and Performance qualification. Teach the BTEC National Sports and Performance qualification to Academy Apprentices. Provide each Academy Apprentice with appropriate feedback on the outcome of assessments. Complete reviews of progress for Academy Apprentices. Complete attendance records for Academy Apprentices. Attend meetings specific to the delivery of all qualifications. Contribute to quality assurance processes. Maintain robust administration and audit processes and ensure that all documentation for education is kept up to date and readily available, including providing up to date management information to the Head of Education and Head of Welfare and other senior managers. Proactively engage with parents through regular dialogue to support player development and maintain strong relationships. This is a description of the job as it is presently constituted. It is normal practice to review periodically job descriptions to ensure that they are relevant to the job currently being performed, and to incorporate any changes which have occurred or are being proposed. The review process is carried out jointly by manager and employee and you are therefore expected to participate fully in such discussions. In all cases, it is our aim to reach agreement to reasonable changes, but where it is not possible to reach agreement we reserve the right to make reasonable changes to your job description which are commensurate with your level of salary and responsibility. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community. Colchester United Football Club Person Specification ESSENTIAL DESIRABLE ACADEMIC/PROFESSIONAL QUALIFICATIONS Degree or professional qualification in a relevant subject Teaching Qualification QTS/QTLS Higher degree Teaching experience in BTEC National Sports and Performance at Level 3 EXPERIENCE Recent experience teaching Experience of turning teaching topics into engaging content Experience of providing a differentiated learning environment Experience of offering Pastoral Care Experience of being responsible for Personal Development within an education or professional setting KNOWLEDGE/SKILLS Ability to motivate and influence learners and external parties to carry out required activities Resilience and ability to prioritise own tasks, working to tight deadlines and delivering under pressure Ability to assess and organise resources IT literate with a sound knowledge of Microsoft Office Excellent writing and data analysis skills Excellent interpersonal and communication skills Approachable individual with the ability to build productive relationships with team members and work collaboratively with others. PERSONAL QUALITIES/DISPOSITION Respectful and understanding of wellbeing concerns Planning and organisation Team player Enthusiastic and self-motivated Detail conscious Confident at communicating at all levels Confidence to challenge and shape future teaching through effective negotiation and influencing skills OTHER Committed to equality and diversity Committed to our Health and Safety policies and procedures Willingness to travel between sites and as needed Compliance to Data Protection Act 2018 and GDPR principles/ requirements Willing to utilise company vehicles as required.
Aug 04, 2026
Full time
To develop and deliver high-quality education provision of BTEC National Sports & Performance Level 3. To take responsibility for maintaining and improving the education department, lesson planning, delivery and marking . Assist in the departments delivery to all players and ensure the department works effectively towards departmental KPI s. Principal Accountabilities: Teaching Duties Produce a curriculum plan and unit content checklist for BTEC National Sports and Performance qualification. Produce detailed schemes of work and lesson plans for BTEC National Sports and Performance qualification. Teach the BTEC National Sports and Performance qualification to Academy Apprentices. Provide each Academy Apprentice with appropriate feedback on the outcome of assessments. Complete reviews of progress for Academy Apprentices. Complete attendance records for Academy Apprentices. Attend meetings specific to the delivery of all qualifications. Contribute to quality assurance processes. Maintain robust administration and audit processes and ensure that all documentation for education is kept up to date and readily available, including providing up to date management information to the Head of Education and Head of Welfare and other senior managers. Proactively engage with parents through regular dialogue to support player development and maintain strong relationships. This is a description of the job as it is presently constituted. It is normal practice to review periodically job descriptions to ensure that they are relevant to the job currently being performed, and to incorporate any changes which have occurred or are being proposed. The review process is carried out jointly by manager and employee and you are therefore expected to participate fully in such discussions. In all cases, it is our aim to reach agreement to reasonable changes, but where it is not possible to reach agreement we reserve the right to make reasonable changes to your job description which are commensurate with your level of salary and responsibility. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community. Colchester United Football Club Person Specification ESSENTIAL DESIRABLE ACADEMIC/PROFESSIONAL QUALIFICATIONS Degree or professional qualification in a relevant subject Teaching Qualification QTS/QTLS Higher degree Teaching experience in BTEC National Sports and Performance at Level 3 EXPERIENCE Recent experience teaching Experience of turning teaching topics into engaging content Experience of providing a differentiated learning environment Experience of offering Pastoral Care Experience of being responsible for Personal Development within an education or professional setting KNOWLEDGE/SKILLS Ability to motivate and influence learners and external parties to carry out required activities Resilience and ability to prioritise own tasks, working to tight deadlines and delivering under pressure Ability to assess and organise resources IT literate with a sound knowledge of Microsoft Office Excellent writing and data analysis skills Excellent interpersonal and communication skills Approachable individual with the ability to build productive relationships with team members and work collaboratively with others. PERSONAL QUALITIES/DISPOSITION Respectful and understanding of wellbeing concerns Planning and organisation Team player Enthusiastic and self-motivated Detail conscious Confident at communicating at all levels Confidence to challenge and shape future teaching through effective negotiation and influencing skills OTHER Committed to equality and diversity Committed to our Health and Safety policies and procedures Willingness to travel between sites and as needed Compliance to Data Protection Act 2018 and GDPR principles/ requirements Willing to utilise company vehicles as required.
Operations Director Location: North London (Office-Based) Salary: From 65,000 - 70,000 + Benefits Lead Operations. Drive Excellence. Shape the Future. Are you an experienced operational leader who thrives on building high-performing teams, improving processes, and delivering exceptional customer experiences? I am recruiting for an Operations Director to join an award-winning digital technology business that delivers innovative digital signage solutions to some of the UK's best-known hospitality and catering brands. This is an exciting opportunity to become a key member of the senior leadership team, playing a pivotal role in shaping operational strategy while helping a growing business continue its impressive success. Operations Director Opportunity Reporting directly to the Managing Director, you'll take ownership of the company's operational delivery function, ensuring projects, customer services and operational teams consistently deliver outstanding results. You'll oversee multiple departments, have a team of 4 direct reports, ensuring people, processes and technology work seamlessly together while driving operational excellence, customer satisfaction and business growth. This is a hands-on leadership position where you'll inspire teams, develop managers and continuously improve the way the business operates. Operations Director Key Responsibilities As Operations Director, you will: Provide strategic leadership across all operational departments. Lead, mentor and develop managers to build engaged, high-performing teams. Drive operational performance through clear KPIs, reporting and accountability. Ensure customers receive an exceptional level of service throughout their journey. Oversee Content Deployment, ensuring work is effectively prioritised, resourced and delivered. Manage Design, ensuring creative output is delivered accurately and on time. Coordinate content projects from planning through to successful completion. Oversee hardware installation projects, including procurement, scheduling, logistics and delivery. Support Product Management, helping ensure hardware and software solutions continue meeting customer and operational needs. Identify opportunities to improve operational processes, systems and efficiencies. Collaborate with Sales, Finance and the wider leadership team to support continued business growth. Contribute to strategic planning and business decision-making as part of the senior leadership team. Operations Director Essential Experience: Proven experience leading operational teams within a service-led, technology or project delivery environment. Experience managing managers and developing high-performing teams. Strong organisational and planning skills with the ability to oversee multiple operational functions. A track record of implementing operational improvements that deliver measurable business results. Excellent stakeholder management and communication skills. Experience creating KPIs, reporting frameworks and governance structures. The ability to make confident decisions in a fast-paced, growing business. A proactive, collaborative leadership style with a focus on accountability and continuous improvement. Operations Director Desirable Experience: Digital Signage Audio Visual (AV) Managed Services Technology-led organisations Hardware installations Logistics or field operations Technical project delivery Operations Director Benefits: Senior leadership role with genuine influence over business operations. Opportunity to shape and scale operational functions within a growing organisation. Collaborative leadership team with ambitious growth plans. Clear opportunity for long-term career progression. Company pension. Private medical insurance. Work with an award-winning organisation serving leading national brands. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 04, 2026
Full time
Operations Director Location: North London (Office-Based) Salary: From 65,000 - 70,000 + Benefits Lead Operations. Drive Excellence. Shape the Future. Are you an experienced operational leader who thrives on building high-performing teams, improving processes, and delivering exceptional customer experiences? I am recruiting for an Operations Director to join an award-winning digital technology business that delivers innovative digital signage solutions to some of the UK's best-known hospitality and catering brands. This is an exciting opportunity to become a key member of the senior leadership team, playing a pivotal role in shaping operational strategy while helping a growing business continue its impressive success. Operations Director Opportunity Reporting directly to the Managing Director, you'll take ownership of the company's operational delivery function, ensuring projects, customer services and operational teams consistently deliver outstanding results. You'll oversee multiple departments, have a team of 4 direct reports, ensuring people, processes and technology work seamlessly together while driving operational excellence, customer satisfaction and business growth. This is a hands-on leadership position where you'll inspire teams, develop managers and continuously improve the way the business operates. Operations Director Key Responsibilities As Operations Director, you will: Provide strategic leadership across all operational departments. Lead, mentor and develop managers to build engaged, high-performing teams. Drive operational performance through clear KPIs, reporting and accountability. Ensure customers receive an exceptional level of service throughout their journey. Oversee Content Deployment, ensuring work is effectively prioritised, resourced and delivered. Manage Design, ensuring creative output is delivered accurately and on time. Coordinate content projects from planning through to successful completion. Oversee hardware installation projects, including procurement, scheduling, logistics and delivery. Support Product Management, helping ensure hardware and software solutions continue meeting customer and operational needs. Identify opportunities to improve operational processes, systems and efficiencies. Collaborate with Sales, Finance and the wider leadership team to support continued business growth. Contribute to strategic planning and business decision-making as part of the senior leadership team. Operations Director Essential Experience: Proven experience leading operational teams within a service-led, technology or project delivery environment. Experience managing managers and developing high-performing teams. Strong organisational and planning skills with the ability to oversee multiple operational functions. A track record of implementing operational improvements that deliver measurable business results. Excellent stakeholder management and communication skills. Experience creating KPIs, reporting frameworks and governance structures. The ability to make confident decisions in a fast-paced, growing business. A proactive, collaborative leadership style with a focus on accountability and continuous improvement. Operations Director Desirable Experience: Digital Signage Audio Visual (AV) Managed Services Technology-led organisations Hardware installations Logistics or field operations Technical project delivery Operations Director Benefits: Senior leadership role with genuine influence over business operations. Opportunity to shape and scale operational functions within a growing organisation. Collaborative leadership team with ambitious growth plans. Clear opportunity for long-term career progression. Company pension. Private medical insurance. Work with an award-winning organisation serving leading national brands. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Our client, a leading packaging solutions provider based in Kimbolton, Cambridgeshire , is seeking an experienced Sales & Marketing Manager to lead and align both their sales and marketing functions. This is a pivotal leadership role responsible for driving revenue and margin growth, strengthening market presence, and ensuring a cohesive, insight-led commercial strategy across the business. The successful candidate will oversee the full sales operation, alongside developing and executing the company's marketing strategy. This role offers a unique opportunity to shape the commercial direction of the business at an exciting stage of growth. Key responsibilities Sales Leadership & Strategy Lead, manage, and develop the entire sales function, including Field Sales, Internal Account Management, and Business Development teams Set and deliver sales targets, forecasts, and budgets aligned with overall business objectives Report sales KPIs, optimisations, insights, and performance metrics to the leadership team Develop and implement a clear sales strategy to drive new business acquisition and account growth Monitor sales performance metrics and provide regular reporting, insights, and improvement plans to the leadership team Coach and mentor the sales team to improve performance, capability, and engagement Identify new market opportunities, sectors, and routes to market Work closely with key customers to strengthen relationships and maximise long-term value Ensure effective pipeline management and CRM utilisation across all sales teams Marketing Strategy & Execution Develop and execute a results-orientated multi-channel marketing strategy aligned with business goals Report marketing KPIs, optimisations, insights, and performance metrics to the leadership team Collaborate with key stakeholders across the business to develop new propositions and enhance existing ones Lead a new website implementation project Drive new product launches Shape the company brand narrative and ensure consistent messaging, with a focus on sustainability, innovation, and customer care Digital & Campaign Management Website & SEO: Maintain and update website, lead SEO & AdWords strategies, and analyse performance metrics Social media & email marketing: Build and manage targeted campaigns end-to-end and analyse performance Content creation: Plan and produce high-quality written content across platforms Regularly test and optimise campaigns to reduce CPC and CPL, and improve ROI Sales & Marketing Alignment Ensure strong alignment between sales and marketing to maximise lead generation and conversion Develop lead generation strategies that support the sales pipeline Implement processes for lead tracking, nurturing, and conversion through CRM Conduct market, customer, and competitor research to identify trends and opportunities Systems & Reporting CRM management and optimisation across both sales and marketing functions Develop dashboards and reporting frameworks to track performance across all commercial activities Manage external agencies and third-party suppliers effectively and within budget Requirements Proven experience in a senior sales and/or marketing leadership role Strong track record of managing and developing high-performing sales teams Experience in both strategic planning and hands-on execution across sales and marketing Strong understanding of digital marketing channels (SEO, PPC, social, email) Proven success in B2B product sales and marketing environments Commercially driven with strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management skills Experience with CRM systems (HubSpot or similar) and sales/marketing tools Highly organised with strong project management capability Able to work effectively independently and as part of a leadership team Experience in packaging or related industries is desirable but not essential Strong IT proficiency, including Microsoft Office and commercial systems Benefits Salary of between 60,000 and 65,000 DOE (OTE 80,000) 25 days holiday + bank holidays Employee assistance programme Full time, permanent Monday to Friday, 8.30am to 5pm (please note that this is an onsite position) IND25
Aug 03, 2026
Full time
Our client, a leading packaging solutions provider based in Kimbolton, Cambridgeshire , is seeking an experienced Sales & Marketing Manager to lead and align both their sales and marketing functions. This is a pivotal leadership role responsible for driving revenue and margin growth, strengthening market presence, and ensuring a cohesive, insight-led commercial strategy across the business. The successful candidate will oversee the full sales operation, alongside developing and executing the company's marketing strategy. This role offers a unique opportunity to shape the commercial direction of the business at an exciting stage of growth. Key responsibilities Sales Leadership & Strategy Lead, manage, and develop the entire sales function, including Field Sales, Internal Account Management, and Business Development teams Set and deliver sales targets, forecasts, and budgets aligned with overall business objectives Report sales KPIs, optimisations, insights, and performance metrics to the leadership team Develop and implement a clear sales strategy to drive new business acquisition and account growth Monitor sales performance metrics and provide regular reporting, insights, and improvement plans to the leadership team Coach and mentor the sales team to improve performance, capability, and engagement Identify new market opportunities, sectors, and routes to market Work closely with key customers to strengthen relationships and maximise long-term value Ensure effective pipeline management and CRM utilisation across all sales teams Marketing Strategy & Execution Develop and execute a results-orientated multi-channel marketing strategy aligned with business goals Report marketing KPIs, optimisations, insights, and performance metrics to the leadership team Collaborate with key stakeholders across the business to develop new propositions and enhance existing ones Lead a new website implementation project Drive new product launches Shape the company brand narrative and ensure consistent messaging, with a focus on sustainability, innovation, and customer care Digital & Campaign Management Website & SEO: Maintain and update website, lead SEO & AdWords strategies, and analyse performance metrics Social media & email marketing: Build and manage targeted campaigns end-to-end and analyse performance Content creation: Plan and produce high-quality written content across platforms Regularly test and optimise campaigns to reduce CPC and CPL, and improve ROI Sales & Marketing Alignment Ensure strong alignment between sales and marketing to maximise lead generation and conversion Develop lead generation strategies that support the sales pipeline Implement processes for lead tracking, nurturing, and conversion through CRM Conduct market, customer, and competitor research to identify trends and opportunities Systems & Reporting CRM management and optimisation across both sales and marketing functions Develop dashboards and reporting frameworks to track performance across all commercial activities Manage external agencies and third-party suppliers effectively and within budget Requirements Proven experience in a senior sales and/or marketing leadership role Strong track record of managing and developing high-performing sales teams Experience in both strategic planning and hands-on execution across sales and marketing Strong understanding of digital marketing channels (SEO, PPC, social, email) Proven success in B2B product sales and marketing environments Commercially driven with strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management skills Experience with CRM systems (HubSpot or similar) and sales/marketing tools Highly organised with strong project management capability Able to work effectively independently and as part of a leadership team Experience in packaging or related industries is desirable but not essential Strong IT proficiency, including Microsoft Office and commercial systems Benefits Salary of between 60,000 and 65,000 DOE (OTE 80,000) 25 days holiday + bank holidays Employee assistance programme Full time, permanent Monday to Friday, 8.30am to 5pm (please note that this is an onsite position) IND25
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Aug 03, 2026
Full time
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Jonathan Lee Recruitment Ltd
Alcester, Warwickshire
Location: Alcester, Warwickshire Sector: Aerospace & Defence Salary: £60,000 per annum + Benefits Are you an experienced Project Manager looking to make a real impact within a growing aerospace and defence manufacturing environment? We are seeking a driven and technically capable Project Manager to join our Alcester-based team, leading key operational improvement projects that directly influence business performance, quality, efficiency, and future growth. This is an excellent opportunity to work at the heart of a highly regulated manufacturing environment, delivering projects ranging from equipment upgrades and new machinery installations through to continuous improvement initiatives, cost reduction programmes, and operational excellence projects. The Role As Project Manager, you will take ownership of a portfolio of business-critical projects from concept through to successful delivery. Working closely with operational, engineering, quality, and senior leadership teams, you will define project scope, establish clear objectives and KPIs, manage risks, and ensure projects are delivered safely, on time, and within budget. You will be the focal point for each project, coordinating stakeholders, overcoming obstacles, maintaining momentum, and implementing effective project governance throughout the project lifecycle. Key Responsibilities Lead and deliver operational improvement and capital investment projects across the facility. Manage equipment upgrades, new equipment installations, commissioning activities, and manufacturing improvement initiatives. Define project scope, objectives, timelines, milestones, and success criteria. Develop and manage project plans, execution strategies, and critical path activities. Conduct ongoing risk assessments and implement effective mitigation plans. Ensure appropriate project governance and stakeholder engagement throughout delivery. Coordinate internal teams, suppliers, contractors, and external stakeholders. Provide regular project updates through operational and management meetings. Support continuous improvement and operational excellence initiatives. Ensure all activities comply with Health, Safety, and Environmental requirements. About You We are looking for a resilient and proactive Project Manager who thrives in a fast-paced manufacturing environment and can successfully navigate complex technical and operational challenges. You will be a strong communicator with the ability to influence stakeholders at all levels while maintaining focus on project objectives and business priorities. Skills & Experience Proven experience delivering projects within a manufacturing, aerospace, defence, engineering, or highly regulated environment. Strong understanding of project management methodologies and best practice. Experience managing multiple projects simultaneously. Ability to identify risks, resolve problems, and drive projects to completion. Strong technical awareness across manufacturing processes. Experience managing contractors and external suppliers. Excellent stakeholder management and communication skills. Strong planning, organisation, and problem-solving capabilities. Competent user of Microsoft Office applications. Experience using Microsoft Project would be advantageous. Qualifications Essential IOSH or NEBOSH qualification. Demonstrable project management experience. Strong problem-solving and project delivery skills. Desirable APM, PRINCE2, or equivalent Project Management qualification. Degree qualified in Engineering, Manufacturing, Project Management, or a related discipline. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Aug 03, 2026
Full time
Location: Alcester, Warwickshire Sector: Aerospace & Defence Salary: £60,000 per annum + Benefits Are you an experienced Project Manager looking to make a real impact within a growing aerospace and defence manufacturing environment? We are seeking a driven and technically capable Project Manager to join our Alcester-based team, leading key operational improvement projects that directly influence business performance, quality, efficiency, and future growth. This is an excellent opportunity to work at the heart of a highly regulated manufacturing environment, delivering projects ranging from equipment upgrades and new machinery installations through to continuous improvement initiatives, cost reduction programmes, and operational excellence projects. The Role As Project Manager, you will take ownership of a portfolio of business-critical projects from concept through to successful delivery. Working closely with operational, engineering, quality, and senior leadership teams, you will define project scope, establish clear objectives and KPIs, manage risks, and ensure projects are delivered safely, on time, and within budget. You will be the focal point for each project, coordinating stakeholders, overcoming obstacles, maintaining momentum, and implementing effective project governance throughout the project lifecycle. Key Responsibilities Lead and deliver operational improvement and capital investment projects across the facility. Manage equipment upgrades, new equipment installations, commissioning activities, and manufacturing improvement initiatives. Define project scope, objectives, timelines, milestones, and success criteria. Develop and manage project plans, execution strategies, and critical path activities. Conduct ongoing risk assessments and implement effective mitigation plans. Ensure appropriate project governance and stakeholder engagement throughout delivery. Coordinate internal teams, suppliers, contractors, and external stakeholders. Provide regular project updates through operational and management meetings. Support continuous improvement and operational excellence initiatives. Ensure all activities comply with Health, Safety, and Environmental requirements. About You We are looking for a resilient and proactive Project Manager who thrives in a fast-paced manufacturing environment and can successfully navigate complex technical and operational challenges. You will be a strong communicator with the ability to influence stakeholders at all levels while maintaining focus on project objectives and business priorities. Skills & Experience Proven experience delivering projects within a manufacturing, aerospace, defence, engineering, or highly regulated environment. Strong understanding of project management methodologies and best practice. Experience managing multiple projects simultaneously. Ability to identify risks, resolve problems, and drive projects to completion. Strong technical awareness across manufacturing processes. Experience managing contractors and external suppliers. Excellent stakeholder management and communication skills. Strong planning, organisation, and problem-solving capabilities. Competent user of Microsoft Office applications. Experience using Microsoft Project would be advantageous. Qualifications Essential IOSH or NEBOSH qualification. Demonstrable project management experience. Strong problem-solving and project delivery skills. Desirable APM, PRINCE2, or equivalent Project Management qualification. Degree qualified in Engineering, Manufacturing, Project Management, or a related discipline. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Contact Centre Operations Manager 12 Months FTC Leeds / Wakefield based - 4 days on site Leading regulated organisation Client Details Page group are working with a long standing & market leading client who are looking to appoint a new Contact Centre Operations Manager. With offices nationally, the role will be based at their Wakefield / Leeds site and will have responsibility for leading the overall contact centre function Description Overall operational & strategy leadership for a (Apply online only)fte multi channel contact centre function Create, implement & drive service level metrics across the function, in line with contractual agreements with a focus on customer experience, timescales and efficiency Drive consistency across the function to ensure all customer interactions are managed with the highest level of service Support the onbaording of new customers into the business through clear and transparent communications Create and deliver accurate reporting to Senior Directorate based on contact centre performance and activity Lead the operational adoption of digital and automation activities, enhancing the end to end customer journey across all touch points Implement technology across the customer journey to remove manual workloads and increase efficecny & consistency Lead and motivate the operation through Team Leaders, empowering them to drive performance Own Planning & Workforce activities, ensuring resource meets contractual demand, and SLA's can be achieved Profile Experience leading a 100fte plus contact centre function Strong experience implementing new technologies and digital systems Extensive stakeholder engagement Management of team leaders and above Job Offer Wakefield / Leeds based - great links to M1 & M62 60,000 - 70,000 plus extensive benefits 12 month FTC 4 Days on site
Aug 03, 2026
Full time
Contact Centre Operations Manager 12 Months FTC Leeds / Wakefield based - 4 days on site Leading regulated organisation Client Details Page group are working with a long standing & market leading client who are looking to appoint a new Contact Centre Operations Manager. With offices nationally, the role will be based at their Wakefield / Leeds site and will have responsibility for leading the overall contact centre function Description Overall operational & strategy leadership for a (Apply online only)fte multi channel contact centre function Create, implement & drive service level metrics across the function, in line with contractual agreements with a focus on customer experience, timescales and efficiency Drive consistency across the function to ensure all customer interactions are managed with the highest level of service Support the onbaording of new customers into the business through clear and transparent communications Create and deliver accurate reporting to Senior Directorate based on contact centre performance and activity Lead the operational adoption of digital and automation activities, enhancing the end to end customer journey across all touch points Implement technology across the customer journey to remove manual workloads and increase efficecny & consistency Lead and motivate the operation through Team Leaders, empowering them to drive performance Own Planning & Workforce activities, ensuring resource meets contractual demand, and SLA's can be achieved Profile Experience leading a 100fte plus contact centre function Strong experience implementing new technologies and digital systems Extensive stakeholder engagement Management of team leaders and above Job Offer Wakefield / Leeds based - great links to M1 & M62 60,000 - 70,000 plus extensive benefits 12 month FTC 4 Days on site
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Field based - You will be supporting schools across Twickenham, Richmond Upon Thames, Hampton, Uxbridge & Hayes. Salary: £28k-£32k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Aug 03, 2026
Full time
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Field based - You will be supporting schools across Twickenham, Richmond Upon Thames, Hampton, Uxbridge & Hayes. Salary: £28k-£32k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Service Lead - Governance, Compliance and Risk West Yorkshire Combined Authority Leeds City Centre 69,852 p.a. Sellick Partnership are delighted to be partnering with the West Yorkshire Combined Authority in their recruitment for a Service Lead for Governance, Compliance and Risk. The West Yorkshire Combined Authority (WYCA) is an innovative and growing organisation, delivering exciting change and improvements to help shape the region. They are based in Leeds City Centre, right next to the train station. With Local Government Reorganisation and Devolution, WYCA's scope and abilities are growing, so it is a great time to join them on their exciting journey! This is a permanent role and it sits in the Legal, Governance and Compliance department. There are four direct reports into this role; the managers for the various functions of the team, which are Democratic Services, Risk and Compliance, Information Governance and Strategic Governance. About the role Responsibilities will include: Shape, lead and manage the delivery of a customer focused, high performing and pro-active Governance, Compliance and Risk Service ensuring that the service is efficient, effective and delivers value for money. Ensuring effective corporate governance and risk management is embedded at all levels of the Authority in order to deliver the Combined Authority's priorities in accordance with all legal and regulatory requirements. Ensure that the organisation captures and responds to strategic and operational risks and that a corporate culture of risk management is embedded. Liaise closely with the Data Protection Officer (DPO) and Senior Information Risk Owner (SIRO), enable collaboration across relevant teams to ensure internal and external compliance so that the Authority meets its legislative requirements Ensure that corporate governance and assurance requirements are consistently met and exceeded, including the statutory and constitutional requirements in relation to both member and officer decision making and activity. Be the accountable lead for this service area supporting the Strategic Leadership Team, other senior officers, the Mayor and Members. Lead and develop the production of the Authority's local Code of Corporate Governance to ensure the organisation is fit for purpose and meetings its legislative requirements. Full job description is available upon request. About the person: To be suitable for this role you will need: Substantial knowledge of the governance and legislative environment of public sector organisations, ideally within a local government setting Substantial experience of shaping and leading a corporate governance function to deliver high standards. Experienced in forming and developing effective senior level working relationships with Members, Government and partner organisations to achieve the best outcomes for the organisation. Experience of leading and managing people. Experience of successfully managing budgets. This role does not require you to be a qualified lawyer but would certainly suit someone from a legal background, so lawyers are encouraged to apply. Benefits include: Flexible working hours Flexi time - you can accrue extra days of leave Hybrid working arrangements Excellent pension scheme with 14% and 18% employer contributions 28 days annual leave, this increases on years of service up to 32 days + bank holidays Continuous development opportunities Free travel across the region Bright, airy, modern office space, with all latest technology, just a 2-minute walk from the nearest train station Family-friendly policies including; excellent maternity, paternity, and adoption entitlements How to apply: If you are interested in this excellent Service Lead - Governance, Compliance and Risk opportunity, please apply immediately to be considered for short-listing. Should you require further information or wish to discuss your suitability before applying, please do not hesitate to contact Chlo Cameron in our Manchester office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 03, 2026
Full time
Service Lead - Governance, Compliance and Risk West Yorkshire Combined Authority Leeds City Centre 69,852 p.a. Sellick Partnership are delighted to be partnering with the West Yorkshire Combined Authority in their recruitment for a Service Lead for Governance, Compliance and Risk. The West Yorkshire Combined Authority (WYCA) is an innovative and growing organisation, delivering exciting change and improvements to help shape the region. They are based in Leeds City Centre, right next to the train station. With Local Government Reorganisation and Devolution, WYCA's scope and abilities are growing, so it is a great time to join them on their exciting journey! This is a permanent role and it sits in the Legal, Governance and Compliance department. There are four direct reports into this role; the managers for the various functions of the team, which are Democratic Services, Risk and Compliance, Information Governance and Strategic Governance. About the role Responsibilities will include: Shape, lead and manage the delivery of a customer focused, high performing and pro-active Governance, Compliance and Risk Service ensuring that the service is efficient, effective and delivers value for money. Ensuring effective corporate governance and risk management is embedded at all levels of the Authority in order to deliver the Combined Authority's priorities in accordance with all legal and regulatory requirements. Ensure that the organisation captures and responds to strategic and operational risks and that a corporate culture of risk management is embedded. Liaise closely with the Data Protection Officer (DPO) and Senior Information Risk Owner (SIRO), enable collaboration across relevant teams to ensure internal and external compliance so that the Authority meets its legislative requirements Ensure that corporate governance and assurance requirements are consistently met and exceeded, including the statutory and constitutional requirements in relation to both member and officer decision making and activity. Be the accountable lead for this service area supporting the Strategic Leadership Team, other senior officers, the Mayor and Members. Lead and develop the production of the Authority's local Code of Corporate Governance to ensure the organisation is fit for purpose and meetings its legislative requirements. Full job description is available upon request. About the person: To be suitable for this role you will need: Substantial knowledge of the governance and legislative environment of public sector organisations, ideally within a local government setting Substantial experience of shaping and leading a corporate governance function to deliver high standards. Experienced in forming and developing effective senior level working relationships with Members, Government and partner organisations to achieve the best outcomes for the organisation. Experience of leading and managing people. Experience of successfully managing budgets. This role does not require you to be a qualified lawyer but would certainly suit someone from a legal background, so lawyers are encouraged to apply. Benefits include: Flexible working hours Flexi time - you can accrue extra days of leave Hybrid working arrangements Excellent pension scheme with 14% and 18% employer contributions 28 days annual leave, this increases on years of service up to 32 days + bank holidays Continuous development opportunities Free travel across the region Bright, airy, modern office space, with all latest technology, just a 2-minute walk from the nearest train station Family-friendly policies including; excellent maternity, paternity, and adoption entitlements How to apply: If you are interested in this excellent Service Lead - Governance, Compliance and Risk opportunity, please apply immediately to be considered for short-listing. Should you require further information or wish to discuss your suitability before applying, please do not hesitate to contact Chlo Cameron in our Manchester office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Compliance Consultant - (phone number removed) - £28.54/hr umbrella rate Do you have a strong understanding of data access rights under GDPR? Elevate your career in compliance and make a real difference by embedding GDPR into an end-to-end process that protects people's rights every day. This Compliance Consultant role offers a high-priority opportunity to join a team of four, reporting into the Process Delivery Manager, where your sharp judgment, strong organisation, and confident communication will be truly valued. If you love turning complex regulations into clear, practical outcomes, the Compliance Consultant position is the perfect next step. What You Will Do: - Deliver GDPR-focused compliance across the end-to-end process for Data Subject Access Requests (DSAR), Pre-Action Protocols (PAPs) and other information requests from third parties, including solicitors, Jobcentre Plus and the Department for Work and Pensions. - Take ownership of accurate, timely handling of "right to access" requests, ensuring statutory deadlines are met with a strong focus on risk-based decisions. - Work collaboratively with the existing team to embed compliant ways of working and support consistent operational delivery across activity reporting. - Use Excel effectively to analyse employee master data and team activity reporting, supporting informed decision-making and operational improvements. - Provide clear, constructive communication at all levels, influencing stakeholders and helping move priorities forward under time constraints. - Tackle technological and process challenges proactively, including critical problem-solving where tools and systems impact delivery of legal timelines. What You Will Bring: - Experience working in a similar compliance environment or a sensitive business area, with a strong understanding of data access rights under GDPR. - The confidence to work independently and proactively, taking full responsibility for outcomes while balancing competing priorities. - Strong interpersonal and communication skills, including the ability to influence stakeholders effectively at pace. - Highly competent Excel skills to support analysis of employee master data and reporting requirements. - Intermediate proficiency in Microsoft Office, plus experience using a range of tools such as Adobe Acrobat, would be advantageous. The Compliance Consultant role supports this company's goal of dependable, high-quality service delivery by ensuring GDPR compliance is embedded into operational processes. You will help strengthen clarity, accountability and responsiveness across legal information requests, aligning with the standards expected from a professional HR and compliance function. Location: This Compliance Consultant role is based in Whitley, with position details centred around the Whitley Umbrella site. Interested?: Ready to make a meaningful impact as a Compliance Consultant? Apply now and take the next confident step in your compliance career. This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Aug 03, 2026
Contractor
Compliance Consultant - (phone number removed) - £28.54/hr umbrella rate Do you have a strong understanding of data access rights under GDPR? Elevate your career in compliance and make a real difference by embedding GDPR into an end-to-end process that protects people's rights every day. This Compliance Consultant role offers a high-priority opportunity to join a team of four, reporting into the Process Delivery Manager, where your sharp judgment, strong organisation, and confident communication will be truly valued. If you love turning complex regulations into clear, practical outcomes, the Compliance Consultant position is the perfect next step. What You Will Do: - Deliver GDPR-focused compliance across the end-to-end process for Data Subject Access Requests (DSAR), Pre-Action Protocols (PAPs) and other information requests from third parties, including solicitors, Jobcentre Plus and the Department for Work and Pensions. - Take ownership of accurate, timely handling of "right to access" requests, ensuring statutory deadlines are met with a strong focus on risk-based decisions. - Work collaboratively with the existing team to embed compliant ways of working and support consistent operational delivery across activity reporting. - Use Excel effectively to analyse employee master data and team activity reporting, supporting informed decision-making and operational improvements. - Provide clear, constructive communication at all levels, influencing stakeholders and helping move priorities forward under time constraints. - Tackle technological and process challenges proactively, including critical problem-solving where tools and systems impact delivery of legal timelines. What You Will Bring: - Experience working in a similar compliance environment or a sensitive business area, with a strong understanding of data access rights under GDPR. - The confidence to work independently and proactively, taking full responsibility for outcomes while balancing competing priorities. - Strong interpersonal and communication skills, including the ability to influence stakeholders effectively at pace. - Highly competent Excel skills to support analysis of employee master data and reporting requirements. - Intermediate proficiency in Microsoft Office, plus experience using a range of tools such as Adobe Acrobat, would be advantageous. The Compliance Consultant role supports this company's goal of dependable, high-quality service delivery by ensuring GDPR compliance is embedded into operational processes. You will help strengthen clarity, accountability and responsiveness across legal information requests, aligning with the standards expected from a professional HR and compliance function. Location: This Compliance Consultant role is based in Whitley, with position details centred around the Whitley Umbrella site. Interested?: Ready to make a meaningful impact as a Compliance Consultant? Apply now and take the next confident step in your compliance career. This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Pre-Construction Assistant PSR Solutions are working with a well-established and growing fit-out contractor to recruit a Pre-Construction Administrator to support their busy work-winning and pre-construction team. This is an excellent opportunity for an organised and proactive administrator looking to build a career within the construction industry. The successful candidate will play a key role in supporting the pre-construction function, helping to coordinate tender submissions, maintain project information and assist with the smooth running of bidding and pre-construction activities. Working closely with Bid Managers, Estimators, Design Managers and senior leadership, you will be involved in a wide range of administrative and coordination tasks that support the successful delivery of tender opportunities across commercial fit-out and refurbishment projects. This role would suit an experienced Administrator, Bid Coordinator, Document Controller or Office Coordinator who enjoys working in a fast-paced environment and has strong attention to detail. Pre-Construction Administrator Responsibilities Provide administrative support to the pre-construction and work-winning teams. Assist with the preparation, coordination and submission of tender documentation. Maintain and update bid trackers, project databases and opportunity pipelines. Coordinate tender enquiries and distribute information to relevant team members. Manage project documents, ensuring records are accurate, up to date and compliant. Support the production of PQQs, SQs, presentations and tender submissions. Organise meetings, workshops and pre-construction reviews. Assist with the compilation of case studies, CVs and supporting bid information. Maintain and update company accreditation, framework and compliance information. Liaise with internal departments and external stakeholders where required. Support the continuous improvement of administrative processes and document management systems. Pre-Construction Administrator Requirements Previous experience in an administrative, coordination or support role. Experience within construction, fit-out, property or the built environment would be advantageous. Strong organisational and time management skills. Excellent attention to detail and accuracy. Confident communicator with strong written and verbal communication skills. Ability to manage multiple tasks and prioritise workload effectively. Proficient in Microsoft Office, including Word, Excel and PowerPoint. Experience using document management systems would be beneficial. Positive, proactive and team-oriented approach. Pre-Construction Administrator Benefits Competitive salary and benefits package. Hybrid working opportunities. Ongoing training and career development. Exposure to major commercial fit-out and refurbishment projects. Supportive and collaborative working environment. Clear progression opportunities within the pre-construction team. Opportunity to develop a long-term career within a successful and growing contractor. If you are looking to develop your career within construction and would like to join a dynamic pre-construction team, please apply with your CV or contact PSR Solutions for a confidential discussion.
Aug 03, 2026
Full time
Pre-Construction Assistant PSR Solutions are working with a well-established and growing fit-out contractor to recruit a Pre-Construction Administrator to support their busy work-winning and pre-construction team. This is an excellent opportunity for an organised and proactive administrator looking to build a career within the construction industry. The successful candidate will play a key role in supporting the pre-construction function, helping to coordinate tender submissions, maintain project information and assist with the smooth running of bidding and pre-construction activities. Working closely with Bid Managers, Estimators, Design Managers and senior leadership, you will be involved in a wide range of administrative and coordination tasks that support the successful delivery of tender opportunities across commercial fit-out and refurbishment projects. This role would suit an experienced Administrator, Bid Coordinator, Document Controller or Office Coordinator who enjoys working in a fast-paced environment and has strong attention to detail. Pre-Construction Administrator Responsibilities Provide administrative support to the pre-construction and work-winning teams. Assist with the preparation, coordination and submission of tender documentation. Maintain and update bid trackers, project databases and opportunity pipelines. Coordinate tender enquiries and distribute information to relevant team members. Manage project documents, ensuring records are accurate, up to date and compliant. Support the production of PQQs, SQs, presentations and tender submissions. Organise meetings, workshops and pre-construction reviews. Assist with the compilation of case studies, CVs and supporting bid information. Maintain and update company accreditation, framework and compliance information. Liaise with internal departments and external stakeholders where required. Support the continuous improvement of administrative processes and document management systems. Pre-Construction Administrator Requirements Previous experience in an administrative, coordination or support role. Experience within construction, fit-out, property or the built environment would be advantageous. Strong organisational and time management skills. Excellent attention to detail and accuracy. Confident communicator with strong written and verbal communication skills. Ability to manage multiple tasks and prioritise workload effectively. Proficient in Microsoft Office, including Word, Excel and PowerPoint. Experience using document management systems would be beneficial. Positive, proactive and team-oriented approach. Pre-Construction Administrator Benefits Competitive salary and benefits package. Hybrid working opportunities. Ongoing training and career development. Exposure to major commercial fit-out and refurbishment projects. Supportive and collaborative working environment. Clear progression opportunities within the pre-construction team. Opportunity to develop a long-term career within a successful and growing contractor. If you are looking to develop your career within construction and would like to join a dynamic pre-construction team, please apply with your CV or contact PSR Solutions for a confidential discussion.
Brook Street Recruitment is working on behalf of our client in Newtownards to recruit a Technical Administrator / Paraplanner to join their team A Technical Administrator (or Paraplanner) will generally handle the following duties: Drafting annual review reports and client suitability documentation. Liaising with fund managers and product providers to gather necessary financial data. Ensuring file processing aligns with FCA and Openwork network standards. Workflow Management: Logging cases and assisting the broader admin team with smooth client handovers Produce high-quality suitability and review reports in line with regulatory standards Conduct research and analysis to support financial planning recommendations Work closely with advisers and providers to deliver effective client outcomes Maintain workflow processes and supported compliance requirements Deliver reporting on pipeline and service levels This is a full time and permanent office-based role The client offers a blend of strong financial rewards and robust professional support. Key benefits include competitive salary, depending on experience. Performance bonuses, comprehensive benefits (private medical, pension), and dedicated operational support Please send CV to Collleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Aug 03, 2026
Full time
Brook Street Recruitment is working on behalf of our client in Newtownards to recruit a Technical Administrator / Paraplanner to join their team A Technical Administrator (or Paraplanner) will generally handle the following duties: Drafting annual review reports and client suitability documentation. Liaising with fund managers and product providers to gather necessary financial data. Ensuring file processing aligns with FCA and Openwork network standards. Workflow Management: Logging cases and assisting the broader admin team with smooth client handovers Produce high-quality suitability and review reports in line with regulatory standards Conduct research and analysis to support financial planning recommendations Work closely with advisers and providers to deliver effective client outcomes Maintain workflow processes and supported compliance requirements Deliver reporting on pipeline and service levels This is a full time and permanent office-based role The client offers a blend of strong financial rewards and robust professional support. Key benefits include competitive salary, depending on experience. Performance bonuses, comprehensive benefits (private medical, pension), and dedicated operational support Please send CV to Collleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Bennett and Game Recruitment LTD
East Peckham, Kent
Position: Sales Administrator Location: Tonbridge, Kent Salary: 27,000 - 29,000 (DOE) We currently have an opportunity to join an electrical compliance specialist contractor who have been operating in the south east for over 20 years offering electrical testing, maintenance and remedial services to prestigious sites including Windsor Castle, The Shard, The Gherkin and Windsor Castle. Sales Administrator Job Overview Working alongside a specific business development manager within the sales team to assist with their day-to-day administrative duties Managing their email inbox, scheduling meetings, phone calls, Teams calls Being the point of contact for customer enquiries and liaising with internal teams to confirm the correct responses Taking inbound enquiries from customers and the sales team in order to create and issue out quotations Building a good working knowledge of the electrical compliance industry and the company's offering within the industry Sales Administrator Job Requirements Experienced background in an administrative role within a sales-focused team Any experience working within the engineering industry is not essential but would be highly desirable, with industries including electrical, plumbing, heating, air conditioning, and ventilation Confident communicator, both verbal and written, and experienced user of Microsoft Office including Word, Excel and PowerPoint Any experience using a CRM system is desirable Based within a commutable distance of East Peckham, Tonbridge, with access to your own transport due to the rural location of the office Sales Administrator Salary & Benefits Basic salary 27,000 - 29,000 (negotiable depending on experience) 30 days holiday, including bank holidays Private medical care (enrolled after probation period) Office-based, Monday - Friday, 9am - 5pm Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 03, 2026
Full time
Position: Sales Administrator Location: Tonbridge, Kent Salary: 27,000 - 29,000 (DOE) We currently have an opportunity to join an electrical compliance specialist contractor who have been operating in the south east for over 20 years offering electrical testing, maintenance and remedial services to prestigious sites including Windsor Castle, The Shard, The Gherkin and Windsor Castle. Sales Administrator Job Overview Working alongside a specific business development manager within the sales team to assist with their day-to-day administrative duties Managing their email inbox, scheduling meetings, phone calls, Teams calls Being the point of contact for customer enquiries and liaising with internal teams to confirm the correct responses Taking inbound enquiries from customers and the sales team in order to create and issue out quotations Building a good working knowledge of the electrical compliance industry and the company's offering within the industry Sales Administrator Job Requirements Experienced background in an administrative role within a sales-focused team Any experience working within the engineering industry is not essential but would be highly desirable, with industries including electrical, plumbing, heating, air conditioning, and ventilation Confident communicator, both verbal and written, and experienced user of Microsoft Office including Word, Excel and PowerPoint Any experience using a CRM system is desirable Based within a commutable distance of East Peckham, Tonbridge, with access to your own transport due to the rural location of the office Sales Administrator Salary & Benefits Basic salary 27,000 - 29,000 (negotiable depending on experience) 30 days holiday, including bank holidays Private medical care (enrolled after probation period) Office-based, Monday - Friday, 9am - 5pm Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Software Project Manager Location: London / Bromley - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: 650 - 700 inside umbrella. Overview We are seeking an experienced Senior Project Manager to lead the end-to-end delivery of internally developed business tools and strategic initiatives. The successful candidate will be responsible for driving projects from initial discovery through implementation, ensuring delivery against scope, timeline, budget, and quality objectives. This role requires a strong background in project management within large, complex organisations. Experience working alongside technology teams, software development functions, or digital transformation programmes is highly desirable. Banking, financial services, or other highly regulated corporate environments would be advantageous. The Senior Project Manager will also lead reviews of existing tools and processes, identifying improvement opportunities and creating actionable recovery and optimisation plans to improve delivery, adoption, and business outcomes. Key Responsibilities Lead the end-to-end delivery of internal business tools and strategic programmes from initiation through successful implementation. Define project scope, objectives, milestones, timelines, dependencies, resource requirements, and go-live plans. Develop and maintain comprehensive project plans, ensuring risks, issues, decisions, and actions are effectively managed. Drive project governance, stakeholder engagement, and executive reporting across all phases of delivery. Conduct reviews of existing tools, processes, and initiatives, identifying gaps, challenges, and opportunities for improvement. Create and execute recovery ("get-to-green") plans with clear ownership, milestones, success measures, and risk mitigation strategies. Coordinate cross-functional teams including business stakeholders, technology teams, operations, compliance, and support functions. Track project progress and delivery health, providing clear and transparent updates to senior leadership and key stakeholders. Establish and monitor project success metrics, including adoption, operational efficiency, customer/user experience, and business outcomes. Support change management, communications, training, documentation, and onboarding activities to maximise adoption and long-term success. Facilitate lessons learned sessions and post-project reviews to drive continuous improvement across future initiatives. Ensure projects align with organisational standards for security, privacy, risk management, and governance. Required Experience & Skills Significant experience delivering complex projects and programmes within large corporate environments. Proven track record of managing projects from business case through implementation and stabilisation. Experience working with technology, software development, digital transformation, or business systems initiatives. Strong stakeholder management skills with the ability to influence and align senior leaders and cross-functional teams. Excellent problem-solving capabilities, with a structured approach to managing complex challenges and driving outcomes. Strong experience in project planning, risk management, issue resolution, dependency management, and governance. Ability to work independently while managing multiple priorities within a fast-paced environment. Experience conducting project reviews, post-mortems, and building recovery plans for underperforming initiatives. Exceptional communication, presentation, and executive reporting skills. Strong organisational and time management capabilities. Proficiency with Microsoft Office Suite and project management tools such as Jira, Microsoft Project, or similar platforms. Experience collaborating effectively across technical and non-technical teams. Knowledge of security, privacy-by-design principles, and technology governance frameworks. Preferred Qualifications Experience within Banking, Financial Services, FinTech, or other regulated industries. Experience delivering internally developed software, enterprise applications, or digital platforms. Project Management certification (PMP, PRINCE2, MSP, or equivalent) preferred. Familiarity with software development lifecycles and technology delivery processes. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 03, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Software Project Manager Location: London / Bromley - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: 650 - 700 inside umbrella. Overview We are seeking an experienced Senior Project Manager to lead the end-to-end delivery of internally developed business tools and strategic initiatives. The successful candidate will be responsible for driving projects from initial discovery through implementation, ensuring delivery against scope, timeline, budget, and quality objectives. This role requires a strong background in project management within large, complex organisations. Experience working alongside technology teams, software development functions, or digital transformation programmes is highly desirable. Banking, financial services, or other highly regulated corporate environments would be advantageous. The Senior Project Manager will also lead reviews of existing tools and processes, identifying improvement opportunities and creating actionable recovery and optimisation plans to improve delivery, adoption, and business outcomes. Key Responsibilities Lead the end-to-end delivery of internal business tools and strategic programmes from initiation through successful implementation. Define project scope, objectives, milestones, timelines, dependencies, resource requirements, and go-live plans. Develop and maintain comprehensive project plans, ensuring risks, issues, decisions, and actions are effectively managed. Drive project governance, stakeholder engagement, and executive reporting across all phases of delivery. Conduct reviews of existing tools, processes, and initiatives, identifying gaps, challenges, and opportunities for improvement. Create and execute recovery ("get-to-green") plans with clear ownership, milestones, success measures, and risk mitigation strategies. Coordinate cross-functional teams including business stakeholders, technology teams, operations, compliance, and support functions. Track project progress and delivery health, providing clear and transparent updates to senior leadership and key stakeholders. Establish and monitor project success metrics, including adoption, operational efficiency, customer/user experience, and business outcomes. Support change management, communications, training, documentation, and onboarding activities to maximise adoption and long-term success. Facilitate lessons learned sessions and post-project reviews to drive continuous improvement across future initiatives. Ensure projects align with organisational standards for security, privacy, risk management, and governance. Required Experience & Skills Significant experience delivering complex projects and programmes within large corporate environments. Proven track record of managing projects from business case through implementation and stabilisation. Experience working with technology, software development, digital transformation, or business systems initiatives. Strong stakeholder management skills with the ability to influence and align senior leaders and cross-functional teams. Excellent problem-solving capabilities, with a structured approach to managing complex challenges and driving outcomes. Strong experience in project planning, risk management, issue resolution, dependency management, and governance. Ability to work independently while managing multiple priorities within a fast-paced environment. Experience conducting project reviews, post-mortems, and building recovery plans for underperforming initiatives. Exceptional communication, presentation, and executive reporting skills. Strong organisational and time management capabilities. Proficiency with Microsoft Office Suite and project management tools such as Jira, Microsoft Project, or similar platforms. Experience collaborating effectively across technical and non-technical teams. Knowledge of security, privacy-by-design principles, and technology governance frameworks. Preferred Qualifications Experience within Banking, Financial Services, FinTech, or other regulated industries. Experience delivering internally developed software, enterprise applications, or digital platforms. Project Management certification (PMP, PRINCE2, MSP, or equivalent) preferred. Familiarity with software development lifecycles and technology delivery processes. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Up to £19.50 per hour PAYE / Up to £26.08 per hour Umbrella; 35 hours a week; based in Broughton; 12 month contract An exciting opportunity has arisen for a highly skilled Personal Assistant. to work for a leading global aerospace company based in Broughton. The successful candidate will provide comprehensive administrative support to the CDT Lead and the Head of Business for Widebody (comprising two Business Areas). This involves managing their day-to-day diary commitments, coordinating travel, and handling expense management. This role requires excellent organisational skills and the ability to work effectively under pressure to meet tight deadlines while maintaining a high level of customer focus. The successful candidate will gain exposure to a wide range of topics and will be required to engage and interact with numerous senior internal and external stakeholders. Core responsibilities will include: - Organisation and coordination of managers diaries. - Email management. - Arranging and supporting all travel and hotel booking requirements. - Responsibility for submitting expense claims. - Preparation of all typewritten work and presentation material for weekly/monthly reviews. - Arranging management team events (e.g., meetings, away days, dinners, social events). - Maintaining shared drive structure and conducting system housekeeping activities. - Maintaining an up-to-date document management and filing system. - Supporting Business in the Community initiatives, including social and Foundation activities. - Supporting Order raising and Goods Receipt activities to meet program spend requirements. - Managing all business communications where required. Required Skills: - Excellent computer skills, particularly with Google Docs, Slides, and Sheets. - Excellent communication and organisational skills. - A high level of discretion and diplomacy. - Demonstrates attention to detail and ability to maintain confidentiality, given the importance of the documentation and projects involved. - Able to organise your own workload and work autonomously. - Self-motivated and flexible in order to meet business needs. - Able to interface effectively with people at all levels. - A collaborative team player. Morson is acting as an employment business in relation to this vacancy. Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control
Aug 03, 2026
Contractor
Up to £19.50 per hour PAYE / Up to £26.08 per hour Umbrella; 35 hours a week; based in Broughton; 12 month contract An exciting opportunity has arisen for a highly skilled Personal Assistant. to work for a leading global aerospace company based in Broughton. The successful candidate will provide comprehensive administrative support to the CDT Lead and the Head of Business for Widebody (comprising two Business Areas). This involves managing their day-to-day diary commitments, coordinating travel, and handling expense management. This role requires excellent organisational skills and the ability to work effectively under pressure to meet tight deadlines while maintaining a high level of customer focus. The successful candidate will gain exposure to a wide range of topics and will be required to engage and interact with numerous senior internal and external stakeholders. Core responsibilities will include: - Organisation and coordination of managers diaries. - Email management. - Arranging and supporting all travel and hotel booking requirements. - Responsibility for submitting expense claims. - Preparation of all typewritten work and presentation material for weekly/monthly reviews. - Arranging management team events (e.g., meetings, away days, dinners, social events). - Maintaining shared drive structure and conducting system housekeeping activities. - Maintaining an up-to-date document management and filing system. - Supporting Business in the Community initiatives, including social and Foundation activities. - Supporting Order raising and Goods Receipt activities to meet program spend requirements. - Managing all business communications where required. Required Skills: - Excellent computer skills, particularly with Google Docs, Slides, and Sheets. - Excellent communication and organisational skills. - A high level of discretion and diplomacy. - Demonstrates attention to detail and ability to maintain confidentiality, given the importance of the documentation and projects involved. - Able to organise your own workload and work autonomously. - Self-motivated and flexible in order to meet business needs. - Able to interface effectively with people at all levels. - A collaborative team player. Morson is acting as an employment business in relation to this vacancy. Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control
Proposals Manager PSR Solutions are working in partnership with a well-established and highly regarded fit out contractor to recruit an experienced Proposals Manager to join their growing work-winning team. This is an excellent opportunity for a talented Proposals Manager to play a key role in securing new business across a diverse portfolio of construction projects. The business has built an excellent reputation for delivering high-quality projects across multiple sectors and continues to enjoy sustained growth through both public and private sector frameworks and negotiated opportunities. The successful candidate will be responsible for leading the production of compelling, high-quality submissions that clearly communicate the company's strengths, technical expertise and value proposition. Working closely with preconstruction, operational and business development teams, you will drive the development of winning proposals from initial opportunity through to final submission. This role would suit a creative and organised Proposals Manager with experience within the construction, property or built environment sectors, who thrives in a fast-paced and collaborative environment. Proposals Manager Responsibilities Lead the preparation and delivery of high-quality PQQ, SQ, framework and tender submissions. Manage the end-to-end proposals process, ensuring all deadlines and client requirements are met. Develop compelling written content tailored to individual client requirements and project opportunities. Coordinate input from operational, commercial, technical and senior leadership teams. Facilitate bid kick-off meetings, review workshops and submission planning sessions. Identify and develop key win themes and differentiators for each opportunity. Review tender documentation and ensure compliance with submission requirements. Maintain and develop a library of proposal content, case studies and supporting information. Work closely with business development and preconstruction teams to support work-winning strategies. Ensure submissions are professionally presented and aligned with brand standards. Monitor market trends, framework opportunities and client requirements to support future bids. Drive continuous improvement across proposal processes and submission quality. Proposals Manager Requirements Previous experience working as a Proposals Manager, Bid Manager or Senior Bid Coordinator within the construction or built environment sector. Strong bid writing and content development skills. Experience managing public and private sector tender submissions. Excellent written communication and proofreading abilities. Ability to coordinate multiple stakeholders and manage competing deadlines. Strong attention to detail and organisational skills. Experience working with framework bids and two-stage tender opportunities would be advantageous. Proficient in Microsoft Office and proposal management systems. A proactive and collaborative approach to work-winning activities. Proposals Manager Benefits Competitive salary and benefits package. Hybrid working arrangements. Annual bonus opportunity. Pension scheme. Ongoing professional development and training. Clear progression opportunities within a growing business. Supportive and collaborative working environment. Opportunity to contribute to high-profile construction projects across a range of sectors. If you are an experienced Proposals Manager looking to join a successful and forward-thinking construction business, please apply with your CV or contact PSR Solutions for a confidential discussion.
Aug 03, 2026
Full time
Proposals Manager PSR Solutions are working in partnership with a well-established and highly regarded fit out contractor to recruit an experienced Proposals Manager to join their growing work-winning team. This is an excellent opportunity for a talented Proposals Manager to play a key role in securing new business across a diverse portfolio of construction projects. The business has built an excellent reputation for delivering high-quality projects across multiple sectors and continues to enjoy sustained growth through both public and private sector frameworks and negotiated opportunities. The successful candidate will be responsible for leading the production of compelling, high-quality submissions that clearly communicate the company's strengths, technical expertise and value proposition. Working closely with preconstruction, operational and business development teams, you will drive the development of winning proposals from initial opportunity through to final submission. This role would suit a creative and organised Proposals Manager with experience within the construction, property or built environment sectors, who thrives in a fast-paced and collaborative environment. Proposals Manager Responsibilities Lead the preparation and delivery of high-quality PQQ, SQ, framework and tender submissions. Manage the end-to-end proposals process, ensuring all deadlines and client requirements are met. Develop compelling written content tailored to individual client requirements and project opportunities. Coordinate input from operational, commercial, technical and senior leadership teams. Facilitate bid kick-off meetings, review workshops and submission planning sessions. Identify and develop key win themes and differentiators for each opportunity. Review tender documentation and ensure compliance with submission requirements. Maintain and develop a library of proposal content, case studies and supporting information. Work closely with business development and preconstruction teams to support work-winning strategies. Ensure submissions are professionally presented and aligned with brand standards. Monitor market trends, framework opportunities and client requirements to support future bids. Drive continuous improvement across proposal processes and submission quality. Proposals Manager Requirements Previous experience working as a Proposals Manager, Bid Manager or Senior Bid Coordinator within the construction or built environment sector. Strong bid writing and content development skills. Experience managing public and private sector tender submissions. Excellent written communication and proofreading abilities. Ability to coordinate multiple stakeholders and manage competing deadlines. Strong attention to detail and organisational skills. Experience working with framework bids and two-stage tender opportunities would be advantageous. Proficient in Microsoft Office and proposal management systems. A proactive and collaborative approach to work-winning activities. Proposals Manager Benefits Competitive salary and benefits package. Hybrid working arrangements. Annual bonus opportunity. Pension scheme. Ongoing professional development and training. Clear progression opportunities within a growing business. Supportive and collaborative working environment. Opportunity to contribute to high-profile construction projects across a range of sectors. If you are an experienced Proposals Manager looking to join a successful and forward-thinking construction business, please apply with your CV or contact PSR Solutions for a confidential discussion.
Public Affairs Officer These are exciting times for the charity, and we have an excellent opportunity for a highly proactive and professional team player with outstanding interpersonal skills to join the dedicated Public Affairs, Advocacy and Campaigns team, as a Public Affairs Officer. Position: Public Affairs Officer Location: Devon/Hybrid, onsite attendance 2-3 days per quarter (fully remote/home working and flexible working patterns considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £34,010 annum Contract: Permanent Closing Date: Sunday 16 August 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Public Affairs Officer, you will bring to life the global influencing strategy and plans, with a focus on strategic public affairs and events. We are tackling the greatest threats working donkeys face locally and around the world, from the donkey skin trade to challenges working animals face in disasters. The role is critical at a point of growth in the influencing work with several priority projects to support within a high-performing team. Alongside high-level coordination and stakeholder management, the role will take on specific projects to improve our outreach. Your principal duties and responsibilities will include: Working collaboratively with departments across the charity to support the development of thought leadership and influencing materials, such as blogs and policy briefs. Engaging on cross-cutting priorities with the campaigns team, taking on roles in specific projects and protocols as agreed. Supporting the establishment and maximisation of the Sanctuary s network of contacts and partnerships, working closely with the Public Affairs Manager to deepen impact. Supporting the department in assessing the perspectives, policies and work of major inter-governmental agencies and how they could link in with and/or support the work of the Sanctuary. Preparing briefs, reports and relevant documents in support of the strategy. Offering input on policy positions, submissions to consultations, speaking notes, reports and briefings including leading on analysis and research where appropriate. Representing the charity at national and international conferences and events as required. About You We are looking for someone who has experience of working in the Public Affairs or Campaigns sector supporting and delivering global influencing strategies and activities. You will also have: Experience in a related field to the charity s work. Experience of representing externally, including at events, conferences and through civil society networks. An understanding of global political institutions such as the United Nations, European Union and African Union, and experience of assessing trends and developing plans. Experience of supporting research, having written or contributed to reports and briefings and evaluating evidence of their impact. Excellent written and verbal communication skills. Excellent organisation skills with the ability to multi-task and work with a number of different systems (including IT systems and databases). Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Public Affairs, PR, Media, Public Affairs Officer, Public Affair Lead, Public Affairs Coordinator, Public Relations, PR Officer, Media Officer, Brand Officer, Advocacy Officer, Advocate, Campaigning, Campaign, Campaigns Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 03, 2026
Full time
Public Affairs Officer These are exciting times for the charity, and we have an excellent opportunity for a highly proactive and professional team player with outstanding interpersonal skills to join the dedicated Public Affairs, Advocacy and Campaigns team, as a Public Affairs Officer. Position: Public Affairs Officer Location: Devon/Hybrid, onsite attendance 2-3 days per quarter (fully remote/home working and flexible working patterns considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £34,010 annum Contract: Permanent Closing Date: Sunday 16 August 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Public Affairs Officer, you will bring to life the global influencing strategy and plans, with a focus on strategic public affairs and events. We are tackling the greatest threats working donkeys face locally and around the world, from the donkey skin trade to challenges working animals face in disasters. The role is critical at a point of growth in the influencing work with several priority projects to support within a high-performing team. Alongside high-level coordination and stakeholder management, the role will take on specific projects to improve our outreach. Your principal duties and responsibilities will include: Working collaboratively with departments across the charity to support the development of thought leadership and influencing materials, such as blogs and policy briefs. Engaging on cross-cutting priorities with the campaigns team, taking on roles in specific projects and protocols as agreed. Supporting the establishment and maximisation of the Sanctuary s network of contacts and partnerships, working closely with the Public Affairs Manager to deepen impact. Supporting the department in assessing the perspectives, policies and work of major inter-governmental agencies and how they could link in with and/or support the work of the Sanctuary. Preparing briefs, reports and relevant documents in support of the strategy. Offering input on policy positions, submissions to consultations, speaking notes, reports and briefings including leading on analysis and research where appropriate. Representing the charity at national and international conferences and events as required. About You We are looking for someone who has experience of working in the Public Affairs or Campaigns sector supporting and delivering global influencing strategies and activities. You will also have: Experience in a related field to the charity s work. Experience of representing externally, including at events, conferences and through civil society networks. An understanding of global political institutions such as the United Nations, European Union and African Union, and experience of assessing trends and developing plans. Experience of supporting research, having written or contributed to reports and briefings and evaluating evidence of their impact. Excellent written and verbal communication skills. Excellent organisation skills with the ability to multi-task and work with a number of different systems (including IT systems and databases). Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Public Affairs, PR, Media, Public Affairs Officer, Public Affair Lead, Public Affairs Coordinator, Public Relations, PR Officer, Media Officer, Brand Officer, Advocacy Officer, Advocate, Campaigning, Campaign, Campaigns Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Scrum Master (SC + NPPV3 Cleared) Birmingham (Hybrid) 6 Month Contract £(Apply online only)/day (Outside IR35) Technical Scrum Master needed with both active SC Security Clearance and NPPV3 Security Clearance. 6 Month Contract based in Birmingham (Hybrid). Paying up to £(Apply online only)/day (Outside IR35). Start ASAP in July 2026. Technical Scrum Master with hands-on expertise with Java + Spring Boot microservices development skills to lead Agile delivery within an AWS Cloud environment. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in the Birmingham office, plus occasional travel to the Croydon office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government / Public Sector projects: Technical Scrum Master with strong hands-on Java, Spring Boot, Microservices development + AWS Cloud environments. This is not a traditional Scrum Master role. The role will combine Agile leadership with deep technical capability in Java-based microservices, allowing you to actively challenge code, influence engineering decisions, and drive DevOps best practices across AWS platforms. Act as a technical authority in the squad, working closely with the Technical Delivery Manager, Product Owners, Architects, Developers + Testers to ensure high-quality, secure delivery of application and DevOps services. Agile Delivery Leadership: lead Scrum ceremonies and ensure effective sprint planning, execution + delivery outcomes. Technical Leadership & Engineering Oversight: review / challenge Java + Spring Boot microservices code to ensure adherence to clean code, performance, scalability + best practice. Influencing Software Engineering decisions relating to Java frameworks, design patterns + implementation approaches. Driving code quality improvements through reviews, static analysis + test coverage. DevOps / Engineering Excellence: driving CI/CD pipeline optimisation for Java-based services, including build, test + deployment automation. Governance, Metrics & Continuous Improvement: track delivery using DORA metrics + software engineering KPIs, monitor pipeline performance, defect rates + service reliability. Technical Expertise: Java, Spring Boot, Microservices, RESTful APIs, AWS Cloud (EC2, Lambda, S3, IAM, CloudWatch), CI/CD for Java applications (Jenkins, GitHub), Docker, ECS, EKS. Advantageous Skills: Scrum / AWS / SAFe certifications (CSM, PSM etc). SC and NPPV3 Security Clearance are both essential for this position.
Aug 03, 2026
Contractor
Scrum Master (SC + NPPV3 Cleared) Birmingham (Hybrid) 6 Month Contract £(Apply online only)/day (Outside IR35) Technical Scrum Master needed with both active SC Security Clearance and NPPV3 Security Clearance. 6 Month Contract based in Birmingham (Hybrid). Paying up to £(Apply online only)/day (Outside IR35). Start ASAP in July 2026. Technical Scrum Master with hands-on expertise with Java + Spring Boot microservices development skills to lead Agile delivery within an AWS Cloud environment. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in the Birmingham office, plus occasional travel to the Croydon office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government / Public Sector projects: Technical Scrum Master with strong hands-on Java, Spring Boot, Microservices development + AWS Cloud environments. This is not a traditional Scrum Master role. The role will combine Agile leadership with deep technical capability in Java-based microservices, allowing you to actively challenge code, influence engineering decisions, and drive DevOps best practices across AWS platforms. Act as a technical authority in the squad, working closely with the Technical Delivery Manager, Product Owners, Architects, Developers + Testers to ensure high-quality, secure delivery of application and DevOps services. Agile Delivery Leadership: lead Scrum ceremonies and ensure effective sprint planning, execution + delivery outcomes. Technical Leadership & Engineering Oversight: review / challenge Java + Spring Boot microservices code to ensure adherence to clean code, performance, scalability + best practice. Influencing Software Engineering decisions relating to Java frameworks, design patterns + implementation approaches. Driving code quality improvements through reviews, static analysis + test coverage. DevOps / Engineering Excellence: driving CI/CD pipeline optimisation for Java-based services, including build, test + deployment automation. Governance, Metrics & Continuous Improvement: track delivery using DORA metrics + software engineering KPIs, monitor pipeline performance, defect rates + service reliability. Technical Expertise: Java, Spring Boot, Microservices, RESTful APIs, AWS Cloud (EC2, Lambda, S3, IAM, CloudWatch), CI/CD for Java applications (Jenkins, GitHub), Docker, ECS, EKS. Advantageous Skills: Scrum / AWS / SAFe certifications (CSM, PSM etc). SC and NPPV3 Security Clearance are both essential for this position.
