579 jobs found

Income Officer Reading Temporary up to 6 months Office based £23.00 Umbrella We are recruiting an Income Officer on behalf of a large social housing provider to deal with low level arrears all the way up to taking tenants to court click apply for full job details

We are currently recruiting for Customer Service Advisors for our Out of Hours Service. You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If ineterested in this role please send your CV to Jahker from Coyle Personnel Ltd.

Annual salary: up to £29,856.80 Housing Support Officer Location: Clackmannshire, Falkirk, Fife, Perth and Kinross, Stirling Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Senior Housing Officer (known as Neighbourhood Services Manager) Salford, Manchester £34,796 rising to £36,627 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties click apply for full job details

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)

Resident liaison Officer Cheltenham Temporary role The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Company who are looking for a Resident Liaison Officer covering Cheltenham. Our client is looking for someone with experience of property maintenance and customer service to be liaising tenants and workforce on site, whilst works are being completed. Experience within the housing sector is advantageous. Day to Day: Site visits liaising with tenants and contractors Assisting with the selection of products for installation works Sending out email and letter correspondence Dealing with customers face to face and over the phone Dealing with complaints Attending site meetings for programme updates with contractors Requirements (Skills & Qualifications): Excellent communication skills Understanding around maintenance and construction would be beneficial Ability to work under pressure It Literate Experience of working in the Social housing sector would be beneficial Full UK driving licence essential Please apply or contact Chelsie Fowler at Build Recruitment for further details - (url removed) (phone number removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.

Lead Officer, Housing ICT (CX Asset Management) Location: Fully Remote, with occasional travel to site if required Rate: £500 to £650 per day Umbrella, depending on experience Contract: 4 Months Working Pattern: Part Time, 2 Days Per Week IR35: Inside IR35 The Opportunity An excellent opportunity has arisen for an experienced Lead Officer to provide specialist expertise across Housing ICT, with a particu click apply for full job details

Annual salary: up to £29,856.80 Housing Support Officer Location: Aberdeen City Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)

A reputable Housing Provider within Local Government is seeking an experienced Dispute Resolution Officer to join its Housing Hub. This is an excellent opportunity for someone with experience in housing complaints, customer resolution or dispute management who is passionate about delivering outstanding customer service while driving continuous service improvement. Location: West London Rate of Pay: 23.00 - 23.94 per hour (PAYE) Contract: Temporary / Ongoing Working Pattern: Hybrid (x2 Days Office) Working closely with residents, operational teams and senior stakeholders, you'll investigate complex complaints , manage Ombudsman enquiries and ensure fair, timely and transparent outcomes in line with the Housing Ombudsman's Complaint Handling Code. Reporting to the Manager, you'll manage a varied caseload of complaints and enquiries from initial receipt through to resolution, ensuring excellent customer service and compliance with regulatory standards. Key Responsibilities Manage housing complaints , enquiries and disputes from receipt through to resolution. Investigate complex and multi-service complaints , ensuring fair, robust and timely outcomes. Draft high-quality Stage 1 , Stage 2 and Member enquiry responses . Respond to Housing Ombudsman enquiries and support Ombudsman investigations. Ensure all complaints are managed in accordance with the Housing Ombudsman's Complaint Handling Code . Liaise with Housing Officers, Repairs Teams, Contractors and internal departments to gather information and resolve cases . Monitor follow-up actions and ensure works are completed within agreed timescales. Meet with residents, including carrying out home visits where required, to support dispute resolution. Keep residents informed throughout the complaints process and manage expectations. Challenge service areas where standards have not been met and drive accountability. Analyse complaint trends and identify opportunities for service improvement. Contribute to performance reporting and lessons learned across the service. Maintain accurate records , audit trails and case management information. Manage a busy and varied caseload while consistently achieving KPIs and service standards. Support policy development, service reviews and continuous improvement initiatives. About You We're looking for someone who can confidently manage complex complaints while building positive relationships with residents and stakeholders. You will have Previous experience working within Housing Complaints, Dispute Resolution, Resident Services or Customer Resolution. Experience working within a Local Authority, Housing Association or Social Housing environment. Strong understanding of the Housing Ombudsman's Complaint Handling Code. Experience investigating complex complaints involving multiple service areas. Excellent written communication skills with experience drafting detailed complaint responses. Strong verbal communication and stakeholder management skills. Excellent negotiation and conflict resolution abilities. Experience managing a high-volume caseload and competing priorities. Experience using housing management or case management systems. Proficient IT skills, including Microsoft Office. Desirable Experience Experience responding to Housing Ombudsman investigations. Knowledge of social housing legislation and regulation. Experience working with repairs and maintenance services. Experience producing management information and performance reports. CIH qualification or working towards one. Ideal Backgrounds Candidates may currently be working as Dispute Resolution Officer, Housing Complaints Officer, Complaints Officer, Customer Resolution Officer, Resident Resolution Officer, Resident Services Officer, Ombudsman Liaison Officer, Customer Relations Officer, Housing Officer (with complaints experience), Complaints & Enquiries Officer Apply Today If you have experience resolving complex housing complaints and want to play a key role in improving services for residents, we'd love to hear from you.

Carrington West are assisting their local authority client based in Oxfordshire in the search for both a Principal Planning Policy Officer & Team Leader to join their town planning department on an initial 6-month contract, then rolling. We are looking for confident and experienced planning policy consultants to support the Policy Manager and team through the Local Plan Examination process, and day to day management of the planning policy team and associated responsibilities. The successful candidate should have significant Planning Policy experience. We are particularly looking for candidates with expertise in the areas of housing, viability, developer contributions and neighbourhood planning. Experience of giving evidence at a Local Plan examination would also be beneficial To apply for this roles, it is essential that you have extensive experience working in a Planning Policy team. The successful candidates must have good fundamental and technical knowledge of all relevant planning legislation and policies; significant experience preparing a Local Plan up to examination; and giving evidence at a Local Plan examination. It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have the eligibility for membership of RTPI. The council are looking for candidates who will be able to hit the ground running and are offering hybrid working arrangements. Carrington West Pay Rate - £55 to £70per/hour (Depending on experience) Job Ref - 67935/67934 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.

Visiting & Tenancy Sustainment Officer Location: Wembley, Brent (Site-Based Role) Rate: £20.08 per hour PAYE £26.44 per hour Ltd/Umbrella Contract: Ongoing Temporary Assignment Start Date: Immediate Start Available About the Role We are currently recruiting for an experienced Visiting & Tenancy Sustainment Officer to join a busy Housing team within a London Borough based in Brent . This is an excellent opportunity for a housing professional with a strong background in tenancy management, tenancy sustainment, resident engagement, and safeguarding. This role is primarily site-based , with extensive travel across the borough visiting council tenants in their homes. As such, candidates must hold a full driving licence and have access to a vehicle . There is only limited opportunity to work from home . As the face of the council, you will play a vital role in delivering outstanding resident-focused services, supporting vulnerable tenants, identifying risks, and helping residents sustain successful tenancies. Key Responsibilities Lead and deliver a programme of home visits to council tenants across Brent. Complete detailed tenancy visit assessments and prescribed data collection forms. Conduct dynamic risk assessments within residents' homes, identifying health and safety concerns, including fire risks and evacuation challenges. Identify and address issues relating to damp, mould, disrepair, and poor property conditions, referring cases to relevant teams as appropriate. Provide residents with advice and realistic expectations regarding repairs and maintenance issues. Identify and report suspected tenancy fraud or breaches of tenancy conditions. Promote fire safety awareness, including testing smoke alarms and carbon monoxide devices. Identify vulnerabilities, safeguarding concerns, abuse, neglect, or welfare risks and ensure appropriate referrals and support are in place. Essential Requirements Knowledge & Qualifications Strong understanding of social housing and housing management services. Knowledge of landlord responsibilities and safeguarding obligations. CIH Level 3 qualification (or above) or equivalent housing management experience. Knowledge of Health & Safety legislation, Fire Safety, Welfare and Employment issues. Understanding of GDPR and data protection requirements. Experience Previous experience working within a housing association, local authority, ALMO, or similar housing environment. Direct experience in a Visiting Officer, Tenancy Sustainment Officer, Housing Officer, Neighbourhood Officer, Resident Services Officer, or equivalent housing management role . Experience supporting vulnerable residents and managing complex tenancy issues. Experience carrying out home visits and resident assessments. Candidate Profile We are seeking a proactive and compassionate housing professional who can confidently work in residents' homes, identify support needs, manage risk, and deliver high-quality tenancy sustainment services. You will have a proven track record within social housing and be comfortable working independently across a designated patch. Please note: This role requires extensive travel across Brent and is predominantly site-based. Access to a car is essential, and home working opportunities are very limited.

Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Disrepair Fee Earner : £34,000 - £38,000 Location : Didsbury, Manchester A fantastic opportunity for a Housing Disrepair Fee Earner to join a well-regarded, modern law firm. A new firm is being set up in a beautiful building in Didsbury, and this is an exciting opportunity to join the team. The firm is full-service with a strong offering in litigation and in this role you will initially deal with legal matters relating to housing disrepair, property disputes and housing law. This firm also offers an excellent opportunity for individuals to progress into a senior position quickly due to their rapid expansion. The Role: Case Management: Managing an active caseload of housing disrepair matters from initial instruction through to completion or trial, ensuring compliance and a high standard of work througout. Legal Drafting: Preparing letters of claim, pleadings, formal court documents, witness statements, schedules of loss etc. Evidence Gathering: Liaising with surveyors, environmental health officers, and medical experts to obtain and review reports, assess liability, and quantify damages relating to housing conditions. Litigation & Settlements: Negotiating settlements with landlords, housing associations, and their representatives, attending case management hearings where required, and preparing trial bundles for court proceedings. The Individual: At least one year PQE with 1 year of fee-earning experience in Housing Disrepair. Experience handling housing disrepair claims, claimant litigation, or wider contentious civil litigation, ideally with exposure to the Housing Conditions Pre-Action Protocol. Technical Skills: Proficiency in case management systems such as Proclaim or similar platforms, alongside strong drafting skills and familiarity with the Civil Procedure Rules (CPR). Apply: If you're interested in applying for this HDR, Housing Disrepair Solicitor role in Manchester, please send your CV to: or call for more information.

An exciting opportunity has emerged for a Senior Homelessness Caseworker to join the homeless team at one of Adecco's key public sector clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Crawley in West Sussex (near to Gatwick Airport) and this is a full time role for 37 hours per week, Monday to Friday, and working hybridly, so office attendance is required up to 2-3 days each week. This role involves strong homeless decision making skills so excellent written communication skills and housing legislation knowledge is essential. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Providing casework support to more inexperienced officers within the housing options team. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Writing accurate section 184 decision letters, and responding to complaints and MP enquiries. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver is not required. If you feel you meet the above criteria, are happy to work hybridly near Gatwick Airport and can start on short notice (2 weeks' maximum), please apply online now, or email (url removed) for a confidential conversation.

Repairs Officer Location: Kettering, Northamptonshire We are recruiting for a Repairs Officer to support the delivery of high-quality housing repairs and maintenance services. The successful candidate will oversee repairs programmes, supervise contractors and trades operatives, carry out inspections, ensure compliance with health and safety legislation, and deliver excellent customer service. Key Responsibilities Manage responsive repairs, maintenance works, and compliance activities. Conduct pre- and post-inspections to ensure quality standards are met. Supervise contractors and trades staff, monitoring performance and productivity. Prepare specifications, reports, and technical documentation. Ensure compliance with health and safety, building regulations, and council procedures. Monitor budgets, performance indicators, and service delivery targets. Build strong relationships with tenants, contractors, and stakeholders. Essential Requirements Experience within property maintenance, housing repairs, or construction. Knowledge of health and safety legislation and property maintenance practices. Strong organisational and communication skills. Ability to manage a varied workload in a fast-paced environment. Full UK driving licence. Experience managing repairs, voids, planned maintenance, or capital works. Team supervision, contractor management, and budget control experience. Knowledge of asbestos procedures, CDM regulations, and leaseholder legislation. Gas-related qualifications or compliance knowledge.

Visiting Officer - Local Authority Surrey based 5 days a week Are you an experienced Housing professional with a strong background in tenancy auditing and property safety compliance? We're working with a proactive Local Authority in Surrey looking for a Visiting Officer to support their Housing Management team. This is a hands-on, field-based role focused on ensuring properties are safe, compliant, and tenancies are being managed effectively. Key Responsibilities: Carrying out tenancy audits and property visits across the borough Completing PCFRA's (Person-Centred Fire Risk Assessments) Undertaking and reviewing PEEPs (Personal Emergency Evacuation Plans) Identifying safeguarding concerns and escalating where appropriate Ensuring tenants are complying with tenancy agreements Providing accurate reporting and maintaining up-to-date case records Supporting wider housing management functions as required What We're Looking For: Proven experience in social housing / local authority housing services Strong background in tenancy audits, PEEPs and fire safety compliance Confidence working independently in a customer-facing, field-based role Full UK driving licence and access to a vehicle Why Apply? Immediate start with a supportive and experienced team Opportunity to make a tangible impact on tenant safety and compliance Flexible, field-based working If this role sounds like a good fit, apply today or drop me a message to find out more.

Join Our Team as a Contingency Housing Officer in Liverpool! Pay rate : £13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Liverpool on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Liverpool. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser