Reception Administrator

We are seeking a professional and organised Receptionist/Administrator to join a busy supported housing service in Hertfordshire. Acting as the first point of contact for residents, visitors and stakeholders, you will provide a high-quality front-of-house service while supporting the team with a range of administrative duties.

Length: 3 months, temporary to permanent

Hours: 37.5 hours a week, across Mon-Sun on a four day rota, two days off. This will include weekends and bank holidays. The shifts are 8-4pm or 2-10pm.

Location: Hatfield or Welwyn Garden City

Pay: £12.71 per hour

Key duties include:

• Managing reception and telephone enquiries
• Maintaining accurate records and databases
• Supporting housing administration and referrals
• Processing bookings, charges and general correspondence
• Providing excellent customer service to residents and visitors
• Supporting the smooth day-to-day running of the service

About you:

• Previous administration and customer service experience
• Strong communication and organisational skills
• Proficient in Microsoft Office
• Professional, empathetic and able to maintain confidentiality
• Willingness to obtain an Enhanced DBS if successful

If this opportunity is of interest, please apply with your up-to-date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.