Brokerage Officer

Care Navigation Team Brokerage Officer

Location: Preston (2 office days per week expected, with flexible hybrid working arrangements)

Pay Rate: £14.82 per hour

We are recruiting for a Brokerage Officer to join the Care Navigation Team, supporting adults aged 18+ and young people preparing for adulthood across Lancashire. This is an excellent opportunity for someone who is passionate about delivering person-centred care, working collaboratively with individuals and families, and sourcing high-quality, cost-effective care and support solutions.

About the Role

The Brokerage Service is responsible for planning, sourcing, negotiating and arranging care and support packages that meet the individual needs of adults and young people transitioning into adult services. This includes arranging specialist placements, coordinating packages of care, and working with approved providers, framework agreements and block contracts. As a Brokerage Officer, you will work alongside individuals, recognising them as the experts in their own lives. You will help identify the most appropriate support by promoting independence, making the best use of community resources, and ensuring services are both person-centred and financially sustainable.

Key Responsibilities

• Arrange personalised, cost-effective care and support packages.
• Work in partnership with individuals, families and professionals to co-produce support plans.
• Source services through approved providers, framework agreements and local community resources.
• Identify free and low-cost services that promote independence and maximise individual strengths.
• Negotiate placements and care packages that deliver value for money while meeting assessed needs.

We are looking for someone who has:

• Experience working within health, social care, brokerage, commissioning or a related environment.
• Strong organisational and problem-solving skills with the ability to manage competing priorities.
• Excellent communication and negotiation skills.
• A person-centred approach with a commitment to promoting independence and choice.
• The ability to build effective relationships with a range of stakeholders.
• Confidence working with budgets, providers and care packages.
• The ability to work both independently and as part of a collaborative team.

To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.