Personal Tax Manager - Accountancy Practice - Luton 50000 to 60000 plus benefits Hello Recruitment is delighted to be recruiting a Personal Tax Manager for a rapidly expanding and busy Accountancy Practice based near Luton Airport. The role as Tax Manager will include managing a varied portfolio of private clients, including individuals of high net worth, trusts and estates whilst delivering high quality compliance and advisory services. In addition to these duties you will manage and supervise your team and review work from junior members to ensure its of the appropriate standard. The ideal candidate will either be CTA qualified or ACA/ACCA qualified with significant tax and trust experience including a good technical knowledge of UK personal tax, trust and estate taxation. Good organisational and communication skills are key to this unique opportunity which has a wide salary range of 52000- 60000 depending on experience.
Aug 06, 2026
Full time
Personal Tax Manager - Accountancy Practice - Luton 50000 to 60000 plus benefits Hello Recruitment is delighted to be recruiting a Personal Tax Manager for a rapidly expanding and busy Accountancy Practice based near Luton Airport. The role as Tax Manager will include managing a varied portfolio of private clients, including individuals of high net worth, trusts and estates whilst delivering high quality compliance and advisory services. In addition to these duties you will manage and supervise your team and review work from junior members to ensure its of the appropriate standard. The ideal candidate will either be CTA qualified or ACA/ACCA qualified with significant tax and trust experience including a good technical knowledge of UK personal tax, trust and estate taxation. Good organisational and communication skills are key to this unique opportunity which has a wide salary range of 52000- 60000 depending on experience.
Customer Service Administrator Location: West Hull Salary: 13.45 per hour - Weekly Pay Job Type: Full-time 37.5 hours per week About the Role We are seeking a friendly, professional, and highly organised Customer Service Administrator to join our busy team in West Hull. This is a varied role where no two days are the same, offering the opportunity to be the first point of contact for our customers while supporting a range of administrative and customer service functions. You will play a key role in delivering exceptional customer service, managing enquiries, resolving issues, and supporting the smooth operation of the business. Working Hours This role requires flexibility to work the following shifts: 8:30am - 5:00pm 10:00am - 6:00pm In addition, you will work 1 in 3 Saturdays (9:00am - 5:00pm) . When working a Saturday, you will receive a day off during the week . Key Responsibilities Act as the first point of contact for customer queries via phone, email, and online channels Handle billing and account enquiries professionally and efficiently Process and respond to order enquiries and updates Manage and monitor the company's social media channels, responding to customer messages and enquiries Investigate and resolve customer complaints, ensuring a positive outcome wherever possible Maintain accurate customer records and update internal systems Liaise with internal departments to resolve customer issues Provide general administrative support to the wider team About You We are looking for someone who: Has previous customer service and/or administrative experience Possesses excellent communication skills, both written and verbal Is confident handling customer complaints and finding solutions Has strong organisational skills and attention to detail Is comfortable using Microsoft Office and internal systems Can prioritise workload effectively in a fast-paced environment Has a positive, professional, and customer-focused attitude Is flexible regarding working hours, including occasional Saturdays What We Offer Competitive salary of 26,227 per year Permanent, full-time position Day off during the week when working a Saturday Supportive and friendly working environment Opportunity to develop and grow within the business If you are a customer-focused professional who enjoys a varied role and takes pride in delivering excellent service, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 06, 2026
Full time
Customer Service Administrator Location: West Hull Salary: 13.45 per hour - Weekly Pay Job Type: Full-time 37.5 hours per week About the Role We are seeking a friendly, professional, and highly organised Customer Service Administrator to join our busy team in West Hull. This is a varied role where no two days are the same, offering the opportunity to be the first point of contact for our customers while supporting a range of administrative and customer service functions. You will play a key role in delivering exceptional customer service, managing enquiries, resolving issues, and supporting the smooth operation of the business. Working Hours This role requires flexibility to work the following shifts: 8:30am - 5:00pm 10:00am - 6:00pm In addition, you will work 1 in 3 Saturdays (9:00am - 5:00pm) . When working a Saturday, you will receive a day off during the week . Key Responsibilities Act as the first point of contact for customer queries via phone, email, and online channels Handle billing and account enquiries professionally and efficiently Process and respond to order enquiries and updates Manage and monitor the company's social media channels, responding to customer messages and enquiries Investigate and resolve customer complaints, ensuring a positive outcome wherever possible Maintain accurate customer records and update internal systems Liaise with internal departments to resolve customer issues Provide general administrative support to the wider team About You We are looking for someone who: Has previous customer service and/or administrative experience Possesses excellent communication skills, both written and verbal Is confident handling customer complaints and finding solutions Has strong organisational skills and attention to detail Is comfortable using Microsoft Office and internal systems Can prioritise workload effectively in a fast-paced environment Has a positive, professional, and customer-focused attitude Is flexible regarding working hours, including occasional Saturdays What We Offer Competitive salary of 26,227 per year Permanent, full-time position Day off during the week when working a Saturday Supportive and friendly working environment Opportunity to develop and grow within the business If you are a customer-focused professional who enjoys a varied role and takes pride in delivering excellent service, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: 24K - 29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge and working for a growing business Being a key member of a dedicated team with exceptionally helpful colleagues Varied and friendly work environment Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest Salary dependent on experience, knowledge, and skills Salary reviewed annually in line with performance and business conditions. Discretionary Performance Bonus Scheme 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Aug 06, 2026
Full time
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: 24K - 29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge and working for a growing business Being a key member of a dedicated team with exceptionally helpful colleagues Varied and friendly work environment Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest Salary dependent on experience, knowledge, and skills Salary reviewed annually in line with performance and business conditions. Discretionary Performance Bonus Scheme 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Are you looking for a busy, patient-focused telephone role where you can make a real difference? We're working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of August. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning youll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! We're looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? 12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of August This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Aug 06, 2026
Seasonal
Are you looking for a busy, patient-focused telephone role where you can make a real difference? We're working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of August. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning youll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! We're looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? 12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of August This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
We have an exciting contract opportunity working for Financial services client based in Manchester. DESCRIPTION: Ready to be at the heart of European dealer finance? Join our dynamic Wholesale team, a crucial part of clientsBank plc, where we play a pivotal role in empowering Dealers across the UK, Ireland, France, Italy, and Spain. We provide essential financial products that fuel sales and growth in these key markets. This isn't just an admin role; it's a chance to be the friendly, expert face of our clients international dealer network. Our team is fast-paced, highly collaborative, and deeply committed to delivering exceptional service and satisfaction. What You'll Be Doing (Think Impact, Not Just Tasks!): As a Multi-Market Wholesale Administrator, you'll be a central figure, managing key financial processes and building relationships across borders. Your day will be varied and engaging, involving: Being the Go-To Expert: You'll be the first point of contact for queries from dealers, internal teams (like Ford Motor Company or National Sales Companies, FCGBC our supporting team based in India, colleagues based in European Locations), and external partners across your assigned markets, using your excellent language skills daily via phone, email, and messaging. Navigating Multi-Market Operations: Taking ownership of diverse wholesale tasks specific to our multi-market remit, ensuring smooth operations across different regions. Mastering Financial Control: Diving into the core of dealer finance by accurately managing debt control, handling daily collections, and expertly clearing and reconciling payments on our in-house systems. This includes resolving tricky unapplied suspense items. Supporting Dealer Flexibility: Processing settlements, clearances, exposures, and handling rewrites on an ad-hoc basis to support dealer financial needs. Collaborating Across Teams: Lending your expertise and support to other business centre teams within our Manchester Business Centre (MBC), FCGBC, Wholesale, and Dealer Credit operations whenever needed. Driving Improvement & Knowledge Sharing: Actively contributing to projects like Global Optimisation, assisting with knowledge transfer documentation, providing training support to the FCGBC team, and conducting quality checks to help us continuously improve the service we offer our dealers. Tackling Projects: Getting involved in assigned projects, in Wholesale or supporting our Major Daily Rental Operations (MDRO), aimed at enhancing our service proposition to the dealer network. Being a Team Player: Stepping in to support your colleagues by learning and covering all MBC Wholesale and MDRO tasks for all markets, especially during periods of absence. Contributing Ad Hoc: Taking on additional reporting and assignments as required to support the team and ongoing initiatives, including new system launches. What You'll Bring (Your Skills & Experience): Language Powerhouse: Excellent verbal and written business-level language skills in English and French. Skills in one of the other required Business languages is a plus (Italian or Spanish). You'll be using these daily to communicate effectively with our customers and partners. Customer Champion: A genuinely positive and proactive approach to providing outstanding customer/dealer service, taking full accountability for resolving queries or knowing when and how to escalate effectively. Reliable & Efficient: Confidence in managing your workload and meeting deadlines with minimal supervision, always maintaining high levels of quality and efficiency. Eager Learner: A proven ability to quickly acquire and apply new knowledge and skills, thriving on on-the-job training opportunities. Collaborative Communicator: Excellent interpersonal skills and the ability to communicate clearly and effectively with a wide range of people. Resilient Team Player: You demonstrate a strong focus on delivering results, you're a valued contributor to the team, and you show resilience and adaptability, achieving objectives even when faced with challenges. Flexible & Adaptable: Comfortable working in an ever-changing environment where priorities may shift. Customer Advocate: A clear understanding of what the fair treatment of customers means and a commitment to ensuring this is consistently applied in your work. SKILLS REQUIRED: Why Join Our Team? You'll be part of a supportive and dynamic team environment within FCE Bank plc, an organisation committed to providing a working environment that meets both business and individual needs. Learning & Development: Mandatory Banking, Compliance, and Fair Treatment of Customers training will be provided to ensure you have all the tools you need to succeed. Hybrid Working: This position is based in our MBC, offering a hybrid working model. You'll be expected to attend the MBC for 3 days a week, with flexibility on which days according to business requirements after training completed. Unique Schedule: Our Wholesale team operates between 08:15 and 16:30 Monday to Friday. Your specific shift will be aligned with the telephone operating hours for the language markets you support and overall business needs. European Focus: You'll sometimes be required to work on UK bank holidays that are not bank holidays in Europe. Don't worry, a day off in lieu will be granted for any UK bank holiday worked! Growth Potential: Reporting to the Wholesale Team Leader, this role offers the potential to rotate into other roles of the same grade within the MBC, providing opportunities to broaden your experience. ADDITIONAL INFORMATION: We're looking to fill this position as soon as possible, with the following details: Candidates ideally need to start by 17th August 2026 Location: Hybrid (minimum 3 days per week in the office could be 5 days to begin for training purposes) If you want to know more about this exciting opportunitu please APPLY NOW
Aug 06, 2026
Contractor
We have an exciting contract opportunity working for Financial services client based in Manchester. DESCRIPTION: Ready to be at the heart of European dealer finance? Join our dynamic Wholesale team, a crucial part of clientsBank plc, where we play a pivotal role in empowering Dealers across the UK, Ireland, France, Italy, and Spain. We provide essential financial products that fuel sales and growth in these key markets. This isn't just an admin role; it's a chance to be the friendly, expert face of our clients international dealer network. Our team is fast-paced, highly collaborative, and deeply committed to delivering exceptional service and satisfaction. What You'll Be Doing (Think Impact, Not Just Tasks!): As a Multi-Market Wholesale Administrator, you'll be a central figure, managing key financial processes and building relationships across borders. Your day will be varied and engaging, involving: Being the Go-To Expert: You'll be the first point of contact for queries from dealers, internal teams (like Ford Motor Company or National Sales Companies, FCGBC our supporting team based in India, colleagues based in European Locations), and external partners across your assigned markets, using your excellent language skills daily via phone, email, and messaging. Navigating Multi-Market Operations: Taking ownership of diverse wholesale tasks specific to our multi-market remit, ensuring smooth operations across different regions. Mastering Financial Control: Diving into the core of dealer finance by accurately managing debt control, handling daily collections, and expertly clearing and reconciling payments on our in-house systems. This includes resolving tricky unapplied suspense items. Supporting Dealer Flexibility: Processing settlements, clearances, exposures, and handling rewrites on an ad-hoc basis to support dealer financial needs. Collaborating Across Teams: Lending your expertise and support to other business centre teams within our Manchester Business Centre (MBC), FCGBC, Wholesale, and Dealer Credit operations whenever needed. Driving Improvement & Knowledge Sharing: Actively contributing to projects like Global Optimisation, assisting with knowledge transfer documentation, providing training support to the FCGBC team, and conducting quality checks to help us continuously improve the service we offer our dealers. Tackling Projects: Getting involved in assigned projects, in Wholesale or supporting our Major Daily Rental Operations (MDRO), aimed at enhancing our service proposition to the dealer network. Being a Team Player: Stepping in to support your colleagues by learning and covering all MBC Wholesale and MDRO tasks for all markets, especially during periods of absence. Contributing Ad Hoc: Taking on additional reporting and assignments as required to support the team and ongoing initiatives, including new system launches. What You'll Bring (Your Skills & Experience): Language Powerhouse: Excellent verbal and written business-level language skills in English and French. Skills in one of the other required Business languages is a plus (Italian or Spanish). You'll be using these daily to communicate effectively with our customers and partners. Customer Champion: A genuinely positive and proactive approach to providing outstanding customer/dealer service, taking full accountability for resolving queries or knowing when and how to escalate effectively. Reliable & Efficient: Confidence in managing your workload and meeting deadlines with minimal supervision, always maintaining high levels of quality and efficiency. Eager Learner: A proven ability to quickly acquire and apply new knowledge and skills, thriving on on-the-job training opportunities. Collaborative Communicator: Excellent interpersonal skills and the ability to communicate clearly and effectively with a wide range of people. Resilient Team Player: You demonstrate a strong focus on delivering results, you're a valued contributor to the team, and you show resilience and adaptability, achieving objectives even when faced with challenges. Flexible & Adaptable: Comfortable working in an ever-changing environment where priorities may shift. Customer Advocate: A clear understanding of what the fair treatment of customers means and a commitment to ensuring this is consistently applied in your work. SKILLS REQUIRED: Why Join Our Team? You'll be part of a supportive and dynamic team environment within FCE Bank plc, an organisation committed to providing a working environment that meets both business and individual needs. Learning & Development: Mandatory Banking, Compliance, and Fair Treatment of Customers training will be provided to ensure you have all the tools you need to succeed. Hybrid Working: This position is based in our MBC, offering a hybrid working model. You'll be expected to attend the MBC for 3 days a week, with flexibility on which days according to business requirements after training completed. Unique Schedule: Our Wholesale team operates between 08:15 and 16:30 Monday to Friday. Your specific shift will be aligned with the telephone operating hours for the language markets you support and overall business needs. European Focus: You'll sometimes be required to work on UK bank holidays that are not bank holidays in Europe. Don't worry, a day off in lieu will be granted for any UK bank holiday worked! Growth Potential: Reporting to the Wholesale Team Leader, this role offers the potential to rotate into other roles of the same grade within the MBC, providing opportunities to broaden your experience. ADDITIONAL INFORMATION: We're looking to fill this position as soon as possible, with the following details: Candidates ideally need to start by 17th August 2026 Location: Hybrid (minimum 3 days per week in the office could be 5 days to begin for training purposes) If you want to know more about this exciting opportunitu please APPLY NOW
Job Description About the Role As an HSE Advisor, you will play a key role in promoting a positive Health, Safety and Environmental culture across our manufacturing operations in Great Yarmouth. Working closely with operational leaders and employees, you will provide expert HSE guidance, support legal compliance, and contribute to the continuous improvement of our Health, Safety and Environmental Management System. This is a hands-on role where you'll spend time engaging with employees across multiple sites, identifying opportunities to reduce risk, supporting incident investigations, delivering HSE initiatives and helping to ensure a safe and compliant working environment. About NOV NOV delivers technology-driven equipment, systems, services and software solutions that support energy production and industrial operations worldwide. Through engineering, manufacturing and operational excellence, we help customers improve safety, reliability and performance across the industries we serve. As part of our Energy Equipment business, you'll join a collaborative manufacturing environment backed by a global network of HSE professionals. You'll have the opportunity to share best practices internationally while making a tangible impact at a local level. What We Offer The opportunity to join a global organisation committed to Health, Safety and Environmental excellence. A collaborative and supportive working environment where your expertise is valued. Ongoing learning and professional development opportunities. Exposure to a wide range of manufacturing and HSE improvement initiatives. Career development opportunities within an international business. Why Join Us? Join our global team and help shape a safer working environment while supporting the delivery of world-class engineering and manufacturing solutions. At NOV, you'll become part of a collaborative culture where knowledge sharing, continuous improvement and professional development are encouraged. Working alongside experienced colleagues both locally and internationally, you'll have the opportunity to broaden your expertise, contribute to meaningful HSE initiatives and build a rewarding long-term career within a global organisation. About Us About the Team
Aug 06, 2026
Full time
Job Description About the Role As an HSE Advisor, you will play a key role in promoting a positive Health, Safety and Environmental culture across our manufacturing operations in Great Yarmouth. Working closely with operational leaders and employees, you will provide expert HSE guidance, support legal compliance, and contribute to the continuous improvement of our Health, Safety and Environmental Management System. This is a hands-on role where you'll spend time engaging with employees across multiple sites, identifying opportunities to reduce risk, supporting incident investigations, delivering HSE initiatives and helping to ensure a safe and compliant working environment. About NOV NOV delivers technology-driven equipment, systems, services and software solutions that support energy production and industrial operations worldwide. Through engineering, manufacturing and operational excellence, we help customers improve safety, reliability and performance across the industries we serve. As part of our Energy Equipment business, you'll join a collaborative manufacturing environment backed by a global network of HSE professionals. You'll have the opportunity to share best practices internationally while making a tangible impact at a local level. What We Offer The opportunity to join a global organisation committed to Health, Safety and Environmental excellence. A collaborative and supportive working environment where your expertise is valued. Ongoing learning and professional development opportunities. Exposure to a wide range of manufacturing and HSE improvement initiatives. Career development opportunities within an international business. Why Join Us? Join our global team and help shape a safer working environment while supporting the delivery of world-class engineering and manufacturing solutions. At NOV, you'll become part of a collaborative culture where knowledge sharing, continuous improvement and professional development are encouraged. Working alongside experienced colleagues both locally and internationally, you'll have the opportunity to broaden your expertise, contribute to meaningful HSE initiatives and build a rewarding long-term career within a global organisation. About Us About the Team
Role Profile : We have an exciting strategic and professional opportunity for two full time Principal Project Managers to join our fantastic Capital Projects Team. You will be joining a team that values professional development and supports a commercial and agile approach to its diverse portfolio. This role is open to hybrid working and as a team we split our time between working from home and collaborating together in the office. Our team currently operates from our Woodhatch office in Reigate, but staff will be expected to operate in a flexible way to meet the needs of our customers and work demands, using agile working methods that allow business to be conducted from multiple locations. We are a dynamic and dedicated organisation, fully invested in transformation and improvement. Our teams thrive in a fast-paced environment, collaborating to lead, advise, and deliver meaningful change. This strategic delivery role involves working on local, regional, and national projects as part of a multi-disciplinary, cross-functional team. About the Role: As a Principal Project Manager within our Capital Projects team, you will manage and deliver a wide range of projects from inception to completion on behalf of our service department clients and stakeholders. Our project list is currently over one hundred projects which includes, Corporate, SBN and SEND school provisions, public service buildings and support for our most vulnerable residents. You will report into our Contracts Manager and will be working alongside external professional advisors and internal departments such as the Estates, Procurement and Legal teams and alongside the Corporate Landlord and Investment teams. The role is focused on delivering high standard, efficient, cost-saving projects, which meet the organisation's strategic objectives, operational plans, improve the experience of the users and support the lives of our residents. You will be expected to carry out regular site visits from both a technical and health and safety perspective. Our Capital Projects Team is looking for an enthusiastic and motivated candidate who has senior project management or project delivery experience to join our highly professional team and who wish to support the delivery of an established and rewarding programme of Capital Projects. Shortlisting Criteria: To be considered for shortlisting for this position, your CV and responses to our application questions will need to evidence the following: Degree or equivalent level qualification in a construction, project management or built environment discipline, or a minimum of 5 years experience in the industry. Member of or working towards professional body accreditation (RICS, APM or CIOB) Major project programme experience required to be demonstrated above 10million Proven track record of delivering complex multi-phased projects with successful client handovers from Council or Consultant managed delivery. Full project lifecycle experience Financial programme budget reporting and management, including governance process Significant knowledge of construction contracts - including JCT Experience of briefing, managing and directing specialist consultants Experience of managing RIBA Stage and stage Reports along with decision gateways Relevant Health and Safety Training and experience of managing the same. Demonstrable experience in supporting and/or delivering lasting social value. This is a career enhancing role where you'll gain access to a diverse portfolio of projects, each offering unique challenges and opportunities, which will compliment your existing experience. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 06, 2026
Seasonal
Role Profile : We have an exciting strategic and professional opportunity for two full time Principal Project Managers to join our fantastic Capital Projects Team. You will be joining a team that values professional development and supports a commercial and agile approach to its diverse portfolio. This role is open to hybrid working and as a team we split our time between working from home and collaborating together in the office. Our team currently operates from our Woodhatch office in Reigate, but staff will be expected to operate in a flexible way to meet the needs of our customers and work demands, using agile working methods that allow business to be conducted from multiple locations. We are a dynamic and dedicated organisation, fully invested in transformation and improvement. Our teams thrive in a fast-paced environment, collaborating to lead, advise, and deliver meaningful change. This strategic delivery role involves working on local, regional, and national projects as part of a multi-disciplinary, cross-functional team. About the Role: As a Principal Project Manager within our Capital Projects team, you will manage and deliver a wide range of projects from inception to completion on behalf of our service department clients and stakeholders. Our project list is currently over one hundred projects which includes, Corporate, SBN and SEND school provisions, public service buildings and support for our most vulnerable residents. You will report into our Contracts Manager and will be working alongside external professional advisors and internal departments such as the Estates, Procurement and Legal teams and alongside the Corporate Landlord and Investment teams. The role is focused on delivering high standard, efficient, cost-saving projects, which meet the organisation's strategic objectives, operational plans, improve the experience of the users and support the lives of our residents. You will be expected to carry out regular site visits from both a technical and health and safety perspective. Our Capital Projects Team is looking for an enthusiastic and motivated candidate who has senior project management or project delivery experience to join our highly professional team and who wish to support the delivery of an established and rewarding programme of Capital Projects. Shortlisting Criteria: To be considered for shortlisting for this position, your CV and responses to our application questions will need to evidence the following: Degree or equivalent level qualification in a construction, project management or built environment discipline, or a minimum of 5 years experience in the industry. Member of or working towards professional body accreditation (RICS, APM or CIOB) Major project programme experience required to be demonstrated above 10million Proven track record of delivering complex multi-phased projects with successful client handovers from Council or Consultant managed delivery. Full project lifecycle experience Financial programme budget reporting and management, including governance process Significant knowledge of construction contracts - including JCT Experience of briefing, managing and directing specialist consultants Experience of managing RIBA Stage and stage Reports along with decision gateways Relevant Health and Safety Training and experience of managing the same. Demonstrable experience in supporting and/or delivering lasting social value. This is a career enhancing role where you'll gain access to a diverse portfolio of projects, each offering unique challenges and opportunities, which will compliment your existing experience. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Head of Highways & Transportation Our client is seeking an experienced and strategic Head of Highways & Transportation to lead a broad portfolio of highways, transportation, traffic management and asset management services. This is a senior leadership opportunity responsible for the maintenance and management of the highway network and its related assets and infrastructure, while promoting transport-related safety initiatives and healthy lifestyles. Key Responsibilities Lead and manage the functions needed for the maintenance and management of the highway network and its related assets and infrastructure. Maintain an overview of service performance in compliance with all relevant legislation and codes of practice, initiating action as necessary. Manage the delivery of efficient and effective highways and traffic management services, keeping the service up to date and leading on all service developments. Exercise delegated powers and act as the principal advisor on highways and traffic management functions and duties, including reviewing, developing and implementing policies and strategies across the service. Ensure services remain relevant and deliver value for money through the delivery of annual service plans, service reviews and action plans. Establish and maintain excellent internal and external relationships with stakeholders and represent the organisation on national and regional professional forums. Be responsible for the delivery of service budgets, including annual budgeted surplus, income and savings targets. Service Areas Responsibility for: Highways Asset Management, including Highway Maintenance, Streetlighting, Structures and Local Flood Risk Management. Client Commissioning. Traffic Management, including Road Safety, Cycling, Streetscene Design and capital improvements delivery. Transportation Planning, including: Development Control Highway Register Transport and Parking Policy Standards and Guidance Travel Demand Management Road Safety Education Research and Strategy Development Leadership Responsibilities Deputise for the Divisional Director and contribute to the leadership and strategic management of the wider division. Direct, manage and coordinate multidisciplinary teams across highways and transportation services. Ensure management information systems provide accurate and effective performance data. Drive service improvements and identify opportunities for increased efficiency and effectiveness. Ensure service continuity plans are maintained and reviewed. Develop and maintain strong relationships with key stakeholders, elected members, residents, businesses and partner organisations. Act as the organisation's expert advisor on highways, traffic management and parking policy matters. Financial Responsibilities Prepare budget estimates and manage allocated budgets. Develop and monitor programmes of work. Authorise expenditure and ensure financial targets are achieved. Ensure effective financial control in line with organisational regulations and procedures. Performance Responsibilities Manage statutory highway, traffic management and parking functions, exercising delegated authority where appropriate. Ensure compliance with legislation, professional standards and best practice. Lead organisational change and service improvement initiatives. Develop systems for communication, monitoring, performance management and service reviews. Prepare reports, briefings and recommendations for senior leadership and elected members. Work collaboratively with residents, businesses, statutory bodies, government agencies and voluntary sector organisations to improve services and develop innovative solutions. Essential Knowledge Detailed and practical understanding of policy, legislation and practice relating to highways and traffic management. Up-to-date knowledge of effective management techniques, including management of large budgets. Knowledge of relevant Government policies relating to operational services. Strong understanding of local government structures and partner organisations involved in highways and traffic management services. Essential Experience Proven record of developing and delivering strategic plans that are outcome focused. Ability to identify commercial opportunities and deliver efficiencies across services. Proven track record of effectively managing large projects. Experience of managing responsive services which support and meet the needs of individuals, communities and elected members. Evidence of successful partnership working to deliver outcomes. Significant experience of managing a large workforce to deliver outcomes. Experience of working with the public and elected members. Key Skills Achieving Results Excellent written and oral communication skills. Strong project and financial management skills. Ability to work under pressure, meet deadlines and manage changing priorities. Engaging with Others Strong team-working capabilities. Ability to communicate effectively with a wide range of stakeholders. Strong negotiating and influencing skills. Political sensitivity. Facilitation and consultation skills. Learning Effectively Ability to self-motivate and identify, prioritise and resolve problems. Using data to inform policy and practice. Using evaluation and performance management to improve outcomes. Additional Information Senior leadership role within a large and diverse highways and transportation function. Opportunity to lead strategic service development and operational delivery across a broad portfolio. Occasional evening and weekend working may be required to meet business needs. If you have significant experience in highways and transportation leadership and are looking for an opportunity to shape strategy, drive service improvement and lead high-performing teams, we would be delighted to hear from you.
Aug 06, 2026
Contractor
Head of Highways & Transportation Our client is seeking an experienced and strategic Head of Highways & Transportation to lead a broad portfolio of highways, transportation, traffic management and asset management services. This is a senior leadership opportunity responsible for the maintenance and management of the highway network and its related assets and infrastructure, while promoting transport-related safety initiatives and healthy lifestyles. Key Responsibilities Lead and manage the functions needed for the maintenance and management of the highway network and its related assets and infrastructure. Maintain an overview of service performance in compliance with all relevant legislation and codes of practice, initiating action as necessary. Manage the delivery of efficient and effective highways and traffic management services, keeping the service up to date and leading on all service developments. Exercise delegated powers and act as the principal advisor on highways and traffic management functions and duties, including reviewing, developing and implementing policies and strategies across the service. Ensure services remain relevant and deliver value for money through the delivery of annual service plans, service reviews and action plans. Establish and maintain excellent internal and external relationships with stakeholders and represent the organisation on national and regional professional forums. Be responsible for the delivery of service budgets, including annual budgeted surplus, income and savings targets. Service Areas Responsibility for: Highways Asset Management, including Highway Maintenance, Streetlighting, Structures and Local Flood Risk Management. Client Commissioning. Traffic Management, including Road Safety, Cycling, Streetscene Design and capital improvements delivery. Transportation Planning, including: Development Control Highway Register Transport and Parking Policy Standards and Guidance Travel Demand Management Road Safety Education Research and Strategy Development Leadership Responsibilities Deputise for the Divisional Director and contribute to the leadership and strategic management of the wider division. Direct, manage and coordinate multidisciplinary teams across highways and transportation services. Ensure management information systems provide accurate and effective performance data. Drive service improvements and identify opportunities for increased efficiency and effectiveness. Ensure service continuity plans are maintained and reviewed. Develop and maintain strong relationships with key stakeholders, elected members, residents, businesses and partner organisations. Act as the organisation's expert advisor on highways, traffic management and parking policy matters. Financial Responsibilities Prepare budget estimates and manage allocated budgets. Develop and monitor programmes of work. Authorise expenditure and ensure financial targets are achieved. Ensure effective financial control in line with organisational regulations and procedures. Performance Responsibilities Manage statutory highway, traffic management and parking functions, exercising delegated authority where appropriate. Ensure compliance with legislation, professional standards and best practice. Lead organisational change and service improvement initiatives. Develop systems for communication, monitoring, performance management and service reviews. Prepare reports, briefings and recommendations for senior leadership and elected members. Work collaboratively with residents, businesses, statutory bodies, government agencies and voluntary sector organisations to improve services and develop innovative solutions. Essential Knowledge Detailed and practical understanding of policy, legislation and practice relating to highways and traffic management. Up-to-date knowledge of effective management techniques, including management of large budgets. Knowledge of relevant Government policies relating to operational services. Strong understanding of local government structures and partner organisations involved in highways and traffic management services. Essential Experience Proven record of developing and delivering strategic plans that are outcome focused. Ability to identify commercial opportunities and deliver efficiencies across services. Proven track record of effectively managing large projects. Experience of managing responsive services which support and meet the needs of individuals, communities and elected members. Evidence of successful partnership working to deliver outcomes. Significant experience of managing a large workforce to deliver outcomes. Experience of working with the public and elected members. Key Skills Achieving Results Excellent written and oral communication skills. Strong project and financial management skills. Ability to work under pressure, meet deadlines and manage changing priorities. Engaging with Others Strong team-working capabilities. Ability to communicate effectively with a wide range of stakeholders. Strong negotiating and influencing skills. Political sensitivity. Facilitation and consultation skills. Learning Effectively Ability to self-motivate and identify, prioritise and resolve problems. Using data to inform policy and practice. Using evaluation and performance management to improve outcomes. Additional Information Senior leadership role within a large and diverse highways and transportation function. Opportunity to lead strategic service development and operational delivery across a broad portfolio. Occasional evening and weekend working may be required to meet business needs. If you have significant experience in highways and transportation leadership and are looking for an opportunity to shape strategy, drive service improvement and lead high-performing teams, we would be delighted to hear from you.
Interim HR Advisor - Sleaford - circa 40k DOE & Quals Commutable from Lincoln, Sleaford, Boston and surrounding areas Your new role This is a respected and large group of manufacturing organisations - under 1 European Group - based at their site near Sleaford. This is an exciting opportunity to be part of a busy and successful HR team and provide a comprehensive generalist HR service, reporting to the Site HR Business Partner - which may go permanent for the right applicant. This will include all areas of generalist HR from Employee Relations/case management, absence management, recruitment, onboarding, resource planning, L&D activities, employee life cycle work, audit work, employee engagement; aswell as being involved in continuous improvements and project work. This is an excellent opportunity for a HR Officer/Coordinator to build their career further - or for an experienced HR Advisor to join a busy and successful team. NB this is a site-based role. What you'll need to succeed: CIPD Level 3 or 5 - or studying towards - or suitably equivalent level of experience. Solid experience in a generalist HR role, providing advice and guidance to managers and employees. Strong knowledge of employment legislation and HR best practice, with experience managing employee relations cases. Ideally experience working within a fast-paced environment such as manufacturing or similar Excellent communication and stakeholder management skills, with the ability to build strong relationships. What you'll get in return: Interim role with weekly pay via timesheets and holiday pay Possible permanent role - a competitive salary - DOE and qualifications - circa 40k and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 06, 2026
Seasonal
Interim HR Advisor - Sleaford - circa 40k DOE & Quals Commutable from Lincoln, Sleaford, Boston and surrounding areas Your new role This is a respected and large group of manufacturing organisations - under 1 European Group - based at their site near Sleaford. This is an exciting opportunity to be part of a busy and successful HR team and provide a comprehensive generalist HR service, reporting to the Site HR Business Partner - which may go permanent for the right applicant. This will include all areas of generalist HR from Employee Relations/case management, absence management, recruitment, onboarding, resource planning, L&D activities, employee life cycle work, audit work, employee engagement; aswell as being involved in continuous improvements and project work. This is an excellent opportunity for a HR Officer/Coordinator to build their career further - or for an experienced HR Advisor to join a busy and successful team. NB this is a site-based role. What you'll need to succeed: CIPD Level 3 or 5 - or studying towards - or suitably equivalent level of experience. Solid experience in a generalist HR role, providing advice and guidance to managers and employees. Strong knowledge of employment legislation and HR best practice, with experience managing employee relations cases. Ideally experience working within a fast-paced environment such as manufacturing or similar Excellent communication and stakeholder management skills, with the ability to build strong relationships. What you'll get in return: Interim role with weekly pay via timesheets and holiday pay Possible permanent role - a competitive salary - DOE and qualifications - circa 40k and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service Advisor Our client based in Bradford is seeking a friendly, professional, and organised Customer Service Advisor to join their team. This is a fantastic opportunity for someone who enjoys helping customers, managing enquiries, and providing excellent service in a fast-paced environment. As the first point of contact for customers, you will play a key role in maintaining strong relationships and ensuring all enquiries are handled efficiently and professionally. Key Responsibilities Answer incoming customer telephone calls and provide a high level of customer service. Respond to customer enquiries via email in a timely and professional manner. Process and update customer information using the company's in-house system. Handle customer queries, complaints, and requests effectively. Liaise with internal departments to ensure customer requirements are met. Maintain accurate records of customer interactions and communications. Provide administrative support to the wider team when required. Ensure all customer information is handled confidentially and in line with company procedures. Skills & Experience Required Previous customer service or office administration experience preferred. Excellent telephone manner and communication skills. Strong written communication skills with the ability to draft professional emails. Good IT skills and confidence using computer systems. Strong attention to detail and organisational skills. Ability to prioritise workload and work effectively in a busy environment. Positive attitude with a proactive approach to problem-solving. What We Offer Competitive pay of 13.50 per hour . Full-time position working 38 hours per week . Supportive and friendly working environment. Training on company systems and processes. Opportunity to develop and grow within the business. If you are passionate about delivering excellent customer service and enjoy working as part of a team, we would love to hear from you.
Aug 06, 2026
Seasonal
Customer Service Advisor Our client based in Bradford is seeking a friendly, professional, and organised Customer Service Advisor to join their team. This is a fantastic opportunity for someone who enjoys helping customers, managing enquiries, and providing excellent service in a fast-paced environment. As the first point of contact for customers, you will play a key role in maintaining strong relationships and ensuring all enquiries are handled efficiently and professionally. Key Responsibilities Answer incoming customer telephone calls and provide a high level of customer service. Respond to customer enquiries via email in a timely and professional manner. Process and update customer information using the company's in-house system. Handle customer queries, complaints, and requests effectively. Liaise with internal departments to ensure customer requirements are met. Maintain accurate records of customer interactions and communications. Provide administrative support to the wider team when required. Ensure all customer information is handled confidentially and in line with company procedures. Skills & Experience Required Previous customer service or office administration experience preferred. Excellent telephone manner and communication skills. Strong written communication skills with the ability to draft professional emails. Good IT skills and confidence using computer systems. Strong attention to detail and organisational skills. Ability to prioritise workload and work effectively in a busy environment. Positive attitude with a proactive approach to problem-solving. What We Offer Competitive pay of 13.50 per hour . Full-time position working 38 hours per week . Supportive and friendly working environment. Training on company systems and processes. Opportunity to develop and grow within the business. If you are passionate about delivering excellent customer service and enjoy working as part of a team, we would love to hear from you.
Helpline Advisor (Fixed-Term Contract) Location: Crewe, Cheshire Salary: £13.45 per hour Hours: 37.5 hours per week (Rota hours between 8am to 8pm - Monday to Sunday (5 days) Contract: Fixed-Term 3 months About the Opportunity Our client is seeking a compassionate and customer-focused Helpline Advisor to join their Contact Centre team on a 3-month fixed-term contract. This is an excellent opportunity for an individual who enjoys helping others, thrives in a fast-paced environment, and is passionate about delivering exceptional customer service. Working as part of a supportive team, you will provide advice, guidance, and assistance to customers and stakeholders, ensuring a positive experience at every interaction. The Role As a Helpline Advisor, you will be responsible for managing a variety of inbound enquiries, providing professional support, and ensuring customers receive a prompt, empathetic, and efficient service. You will work collaboratively with colleagues across multiple departments to resolve queries, support customers with their needs, and contribute to maintaining high service standards. Key Responsibilities Provide professional and empathetic support to customers, stakeholders, and partner organisations. Manage a varied workload while achieving internal service standards and performance targets. Liaise with colleagues across different departments to resolve issues efficiently and effectively. Use strong problem-solving skills to identify solutions and make informed decisions. Complete all required training and actively participate in ongoing development opportunities. Follow company policies, procedures, and health and safety requirements at all times. Deliver a consistently high standard of customer service across all interactions. About You We are looking for someone who is friendly, proactive, and committed to delivering outstanding customer service. You will ideally possess: Strong listening skills and a caring, customer-focused approach. Excellent verbal and written communication skills. The ability to remain calm and confident when handling a range of enquiries. Good IT skills, including experience using Microsoft Office applications. Strong problem-solving abilities and sound decision-making skills. Excellent organisational and time management skills. Previous customer service experience, ideally within a contact centre or service-driven environment, although this is not essential. Our client recognises that strong candidates may not meet every requirement listed and welcomes applications from individuals who feel they can bring the right skills and attitude to the role. Benefits In return, the successful candidate will receive: Competitive pay rate of £13.45 per hour Generous annual leave entitlement Access to a range of employee benefits and discounts Supportive and inclusive working environment Opportunity to gain valuable experience within a customer-focused organisation Diversity & Inclusion Our client is committed to creating a diverse and inclusive workplace where all employees feel respected, valued, and supported. Applications are welcomed from candidates of all backgrounds, and recruitment decisions are made based on skills, experience, and potential. Interested? If you're looking for a rewarding temporary opportunity where you can make a positive difference through excellent customer service, we'd love to hear from you. Call Leanne (phone number removed) or email your CV to (url removed) INDCOM
Aug 06, 2026
Contractor
Helpline Advisor (Fixed-Term Contract) Location: Crewe, Cheshire Salary: £13.45 per hour Hours: 37.5 hours per week (Rota hours between 8am to 8pm - Monday to Sunday (5 days) Contract: Fixed-Term 3 months About the Opportunity Our client is seeking a compassionate and customer-focused Helpline Advisor to join their Contact Centre team on a 3-month fixed-term contract. This is an excellent opportunity for an individual who enjoys helping others, thrives in a fast-paced environment, and is passionate about delivering exceptional customer service. Working as part of a supportive team, you will provide advice, guidance, and assistance to customers and stakeholders, ensuring a positive experience at every interaction. The Role As a Helpline Advisor, you will be responsible for managing a variety of inbound enquiries, providing professional support, and ensuring customers receive a prompt, empathetic, and efficient service. You will work collaboratively with colleagues across multiple departments to resolve queries, support customers with their needs, and contribute to maintaining high service standards. Key Responsibilities Provide professional and empathetic support to customers, stakeholders, and partner organisations. Manage a varied workload while achieving internal service standards and performance targets. Liaise with colleagues across different departments to resolve issues efficiently and effectively. Use strong problem-solving skills to identify solutions and make informed decisions. Complete all required training and actively participate in ongoing development opportunities. Follow company policies, procedures, and health and safety requirements at all times. Deliver a consistently high standard of customer service across all interactions. About You We are looking for someone who is friendly, proactive, and committed to delivering outstanding customer service. You will ideally possess: Strong listening skills and a caring, customer-focused approach. Excellent verbal and written communication skills. The ability to remain calm and confident when handling a range of enquiries. Good IT skills, including experience using Microsoft Office applications. Strong problem-solving abilities and sound decision-making skills. Excellent organisational and time management skills. Previous customer service experience, ideally within a contact centre or service-driven environment, although this is not essential. Our client recognises that strong candidates may not meet every requirement listed and welcomes applications from individuals who feel they can bring the right skills and attitude to the role. Benefits In return, the successful candidate will receive: Competitive pay rate of £13.45 per hour Generous annual leave entitlement Access to a range of employee benefits and discounts Supportive and inclusive working environment Opportunity to gain valuable experience within a customer-focused organisation Diversity & Inclusion Our client is committed to creating a diverse and inclusive workplace where all employees feel respected, valued, and supported. Applications are welcomed from candidates of all backgrounds, and recruitment decisions are made based on skills, experience, and potential. Interested? If you're looking for a rewarding temporary opportunity where you can make a positive difference through excellent customer service, we'd love to hear from you. Call Leanne (phone number removed) or email your CV to (url removed) INDCOM
Our client, a successful and growing accountancy practice is recruiting for an Accounts & Tax Manager to join the rural accounts and advisory team at the firm's Stratford-upon-Avon office. The ideal candidate will be ACCA or ACA qualified, and /or CTA. This growing firm will offer a salary in line with experience with regular reviews, and a good benefits package including private medical cover and medical cash plan, flexible working policy, enhanced maternity, death in service cover and a range of voluntary benefits. The varied client base includes landed estates, farms and rural businesses, and equine and bloodstock and as Accounts & Tax Manager you will provide a bespoke accountancy and tax planning services to each client. The successful candidate will also play a key role in developing the team, both through business development and staff development. As Accounts & Tax Manager your responsibilities will include: Manage a portfolio of rural clients which will involve significant internal liaison, meetings with clients, approve technically robust tax computations, identify technical issues, deliver complex tax advisory outcomes, maintain technical knowledge, and provide exceptional client service in line with the firm's Service Charter Demonstrate exceptional technical knowledge and deliver this to clients through robust, effective advisory reporting and guidance Manage and develop the team, conduct reviews, provide feedback, delegate appropriately, and build a confident, technically capable team Drive process efficiency and technology adoption, oversee WIP and billing, maintain compliance trackers, drive team productivity through recoveries and chargeable output, ensure files meet quality standards, and support client onboarding Identify advisory opportunities both within existing clients and new clients, support partners on complex client matters and attend external events to build personal and the firm's profile Collaborate with other teams and contribute to wider firm initiatives including best practice and technology projects Please do apply if you fit the profile below: Qualified ACA or ACCA and/or CTA with exposure to a varied client base Significant tax and accounts experience gained within a UK accountancy practice Strong knowledge of UK GAAP, FRS105, FRS102 1A, Income Tax, VAT, Inheritance Tax, Capital Gains Tax, Trusts and Estates and HMRC Investigations A keen and insightful appreciation of the issues facing rural clients and an ability to deliver bespoke tax solutions to meet their needs Excellent communication and interpersonal skills Analytical and commercial approach to resolving issues Live within commuting distance Willing to work outside normal hours if necessary Submit your CV for this Accounts & Tax Manager role Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Aug 06, 2026
Full time
Our client, a successful and growing accountancy practice is recruiting for an Accounts & Tax Manager to join the rural accounts and advisory team at the firm's Stratford-upon-Avon office. The ideal candidate will be ACCA or ACA qualified, and /or CTA. This growing firm will offer a salary in line with experience with regular reviews, and a good benefits package including private medical cover and medical cash plan, flexible working policy, enhanced maternity, death in service cover and a range of voluntary benefits. The varied client base includes landed estates, farms and rural businesses, and equine and bloodstock and as Accounts & Tax Manager you will provide a bespoke accountancy and tax planning services to each client. The successful candidate will also play a key role in developing the team, both through business development and staff development. As Accounts & Tax Manager your responsibilities will include: Manage a portfolio of rural clients which will involve significant internal liaison, meetings with clients, approve technically robust tax computations, identify technical issues, deliver complex tax advisory outcomes, maintain technical knowledge, and provide exceptional client service in line with the firm's Service Charter Demonstrate exceptional technical knowledge and deliver this to clients through robust, effective advisory reporting and guidance Manage and develop the team, conduct reviews, provide feedback, delegate appropriately, and build a confident, technically capable team Drive process efficiency and technology adoption, oversee WIP and billing, maintain compliance trackers, drive team productivity through recoveries and chargeable output, ensure files meet quality standards, and support client onboarding Identify advisory opportunities both within existing clients and new clients, support partners on complex client matters and attend external events to build personal and the firm's profile Collaborate with other teams and contribute to wider firm initiatives including best practice and technology projects Please do apply if you fit the profile below: Qualified ACA or ACCA and/or CTA with exposure to a varied client base Significant tax and accounts experience gained within a UK accountancy practice Strong knowledge of UK GAAP, FRS105, FRS102 1A, Income Tax, VAT, Inheritance Tax, Capital Gains Tax, Trusts and Estates and HMRC Investigations A keen and insightful appreciation of the issues facing rural clients and an ability to deliver bespoke tax solutions to meet their needs Excellent communication and interpersonal skills Analytical and commercial approach to resolving issues Live within commuting distance Willing to work outside normal hours if necessary Submit your CV for this Accounts & Tax Manager role Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Your new company Hays are proud tobe partnering with a growing, values-led organisation to appoint an experiencedFinance Director. Operating across complex contractual and service-drivenenvironments, the organisation has built a strong reputation for deliveringhigh-quality outcomes, maintaining excellent stakeholder relationships anddriving sustainable growth. This is a uniqueopportunity to join an ambitious business at a pivotal stage in itsdevelopment. With a strong focus on operational excellence, commercialperformance and continuous improvement. The organisation is seeking a strategicand commercially astute finance leader who can provide financial direction,support future growth and contribute to wider business success. Your new role Reportingdirectly to the Chief Financial Officer.The Finance Director will take overallresponsibility for the operational management of the organisation's finances,ensuring continued financial health, compliance, commercial performance andsustainable growth. You will lead the finance function and play a key rolewithin the senior leadership team, providing strategic financial insight tosupport business decision-making and future development. Therole encompasses leadership of financial planning, budgeting, forecasting, cashflow management and financial reporting, ensuring the delivery of accurate andtimely management information. You will present financial performance andstrategic insights to senior stakeholders, lead relationships with auditors andadvisors, and maintain robust governance, compliance and risk managementprocesses across the organisation. Asignificant aspect of the position will involve the development ofsophisticated commercial models to support pricing strategies, bids, costmanagement and long-term planning. Working closely with colleagues across thebusiness, you will help drive operational efficiency, improve reportingcapabilities and support data-led decision-making. You will also lead anddevelop a high-performing finance team, promoting a collaborative andvalues-driven culture What you'll need to succeed Tobe successful in this role, you will be a qualified accountant holding ACCA,CIMA or an equivalent professional finance qualification, supported bydegree-level education or comparable professional experience. You will bringsignificant experience operating in a senior finance leadership capacity andpossess strong technical expertise across financial reporting, budgeting,forecasting, commercial analysis and management accounting. Youwill have a proven ability to develop sophisticated financial models, interpretcomplex financial data and provide strategic recommendations that influencebusiness performance and growth. Strong leadership skills are essential,together with the ability to communicate effectively at all levels and buildproductive relationships with both internal and external stakeholders. Thesuccessful candidate will be highly organised, commercially minded and capableof managing competing priorities within a fast-paced environment. A commitmentto values-led leadership, team development and continuous improvement will bekey to success in the role. Experience within the energy efficiency, heating orinsulation sectors would be advantageous, although it is not essential What you'll get in return Inreturn, you will join an organisation where your contribution will have adirect impact on both organisational success and positive social outcomes. Youwill be offered a highly visible leadership role with the opportunity toinfluence strategic direction, drive financial performance and supportcontinued growth across the business. Theorganisation offers a competitive salary package, dependent on skills andexperience, alongside flexible working arrangements based in Edinburgh, 25 daysannual leave plus 9 public holidays, and the opportunity to work within asupportive and collaborative environment that values innovation, leadership andprofessional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 06, 2026
Full time
Your new company Hays are proud tobe partnering with a growing, values-led organisation to appoint an experiencedFinance Director. Operating across complex contractual and service-drivenenvironments, the organisation has built a strong reputation for deliveringhigh-quality outcomes, maintaining excellent stakeholder relationships anddriving sustainable growth. This is a uniqueopportunity to join an ambitious business at a pivotal stage in itsdevelopment. With a strong focus on operational excellence, commercialperformance and continuous improvement. The organisation is seeking a strategicand commercially astute finance leader who can provide financial direction,support future growth and contribute to wider business success. Your new role Reportingdirectly to the Chief Financial Officer.The Finance Director will take overallresponsibility for the operational management of the organisation's finances,ensuring continued financial health, compliance, commercial performance andsustainable growth. You will lead the finance function and play a key rolewithin the senior leadership team, providing strategic financial insight tosupport business decision-making and future development. Therole encompasses leadership of financial planning, budgeting, forecasting, cashflow management and financial reporting, ensuring the delivery of accurate andtimely management information. You will present financial performance andstrategic insights to senior stakeholders, lead relationships with auditors andadvisors, and maintain robust governance, compliance and risk managementprocesses across the organisation. Asignificant aspect of the position will involve the development ofsophisticated commercial models to support pricing strategies, bids, costmanagement and long-term planning. Working closely with colleagues across thebusiness, you will help drive operational efficiency, improve reportingcapabilities and support data-led decision-making. You will also lead anddevelop a high-performing finance team, promoting a collaborative andvalues-driven culture What you'll need to succeed Tobe successful in this role, you will be a qualified accountant holding ACCA,CIMA or an equivalent professional finance qualification, supported bydegree-level education or comparable professional experience. You will bringsignificant experience operating in a senior finance leadership capacity andpossess strong technical expertise across financial reporting, budgeting,forecasting, commercial analysis and management accounting. Youwill have a proven ability to develop sophisticated financial models, interpretcomplex financial data and provide strategic recommendations that influencebusiness performance and growth. Strong leadership skills are essential,together with the ability to communicate effectively at all levels and buildproductive relationships with both internal and external stakeholders. Thesuccessful candidate will be highly organised, commercially minded and capableof managing competing priorities within a fast-paced environment. A commitmentto values-led leadership, team development and continuous improvement will bekey to success in the role. Experience within the energy efficiency, heating orinsulation sectors would be advantageous, although it is not essential What you'll get in return Inreturn, you will join an organisation where your contribution will have adirect impact on both organisational success and positive social outcomes. Youwill be offered a highly visible leadership role with the opportunity toinfluence strategic direction, drive financial performance and supportcontinued growth across the business. Theorganisation offers a competitive salary package, dependent on skills andexperience, alongside flexible working arrangements based in Edinburgh, 25 daysannual leave plus 9 public holidays, and the opportunity to work within asupportive and collaborative environment that values innovation, leadership andprofessional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Modern Workplace Consultant / Edinburgh (Hybrid) / Competitive Pay & Great Benefits Shape the future of Microsoft's Modern Workplace Are you passionate about Microsoft 365? Do you thrive on solving complex technical challenges while helping organisations transform the way they work? At Quorum, we're looking for an experienced Senior Modern Workplace Consultant to join one of Scotland's leading Microsoft Partners and Direct Cloud Solution Providers (CSP). If you enjoy combining deep technical expertise with trusted customer consultancy, we'd love to hear from you. This is an opportunity to work with a talented team of Microsoft specialists, delivering innovative Modern Workplace solutions for organisations across both the public and private sectors. From collaboration and governance to security, compliance and AI-powered productivity, you'll help clients unlock the full value of Microsoft 365. Why join Quorum? At Quorum, technology is more than our business it's our passion. As an Employee Owned company, everyone has a stake in our success, and we're committed to creating an environment where talented people can thrive. When you join us, you'll benefit from: Working for one of Scotland's largest Microsoft Partners and Direct CSPs Exposure to exciting projects across a diverse client base Ongoing investment in your technical development and Microsoft certifications Annual bonus opportunities linked to professional accreditations A personal technical learning budget to keep your skills current Private healthcare Competitive pension scheme Buy and sell holiday scheme Home broadband paid for by Quorum Flexible, family-friendly working practices A genuinely collaborative culture with exceptional employee retention We believe our people are our greatest strength, and we're proud to have built a workplace where innovation, learning and work-life balance go hand in hand. The Role As a Senior Modern Workplace Consultant, you'll play a key role in delivering consultancy and technical solutions that enable our clients to modernise their workplaces securely and effectively. Working directly with customers, you'll take ownership of projects from discovery and solution design through to implementation, migration and handover. You'll act as a trusted technical advisor, translating business requirements into practical Microsoft 365 solutions that deliver real value. No two projects are the same, so you'll enjoy working across a variety of clients, technologies and business challenges. What you'll be doing Leading customer discovery workshops and gathering business, technical and security requirements Designing and delivering Microsoft 365 Modern Workplace solutions Configuring and implementing technologies including Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Entra ID, Intune, Defender, Purview and Microsoft 365 Copilot Helping customers improve collaboration, productivity, governance, compliance and security Designing information management and governance solutions, including information architecture, retention, lifecycle management and access controls Planning and delivering Microsoft 365 migrations and transition activities Producing high-quality technical documentation, solution designs and handover materials Managing multiple client engagements while maintaining exceptional customer service and technical quality What we're looking for Proven experience delivering Microsoft 365 solutions in a senior consultancy role Strong expertise across Microsoft 365 Modern Workplace technologies Hands-on experience with: Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Entra ID, Microsoft Intune, Microsoft Defender, Microsoft Purview, Microsoft 365 Copilot A solid understanding of information management, governance and compliance within Microsoft 365 Experience running customer workshops, gathering requirements and producing solution designs The ability to manage multiple projects within a fast-paced consultancy environment A passion for technology and a commitment to continuous learning Why this role? This is more than a consultancy role. It's an opportunity to work alongside some of the best Microsoft specialists in the industry, deliver cutting-edge cloud solutions, and continually develop your expertise in one of Microsoft's fastest-evolving technology areas. If you're excited by Microsoft 365, enjoy solving challenging technical problems, and want to make a real impact for customers, you'll fit right in. Ready to join us? If you live and breathe technology and want to help organisations embrace the modern workplace, we'd love to hear from you. Apply today and become part of Quorum's next chapter.
Aug 05, 2026
Full time
Senior Modern Workplace Consultant / Edinburgh (Hybrid) / Competitive Pay & Great Benefits Shape the future of Microsoft's Modern Workplace Are you passionate about Microsoft 365? Do you thrive on solving complex technical challenges while helping organisations transform the way they work? At Quorum, we're looking for an experienced Senior Modern Workplace Consultant to join one of Scotland's leading Microsoft Partners and Direct Cloud Solution Providers (CSP). If you enjoy combining deep technical expertise with trusted customer consultancy, we'd love to hear from you. This is an opportunity to work with a talented team of Microsoft specialists, delivering innovative Modern Workplace solutions for organisations across both the public and private sectors. From collaboration and governance to security, compliance and AI-powered productivity, you'll help clients unlock the full value of Microsoft 365. Why join Quorum? At Quorum, technology is more than our business it's our passion. As an Employee Owned company, everyone has a stake in our success, and we're committed to creating an environment where talented people can thrive. When you join us, you'll benefit from: Working for one of Scotland's largest Microsoft Partners and Direct CSPs Exposure to exciting projects across a diverse client base Ongoing investment in your technical development and Microsoft certifications Annual bonus opportunities linked to professional accreditations A personal technical learning budget to keep your skills current Private healthcare Competitive pension scheme Buy and sell holiday scheme Home broadband paid for by Quorum Flexible, family-friendly working practices A genuinely collaborative culture with exceptional employee retention We believe our people are our greatest strength, and we're proud to have built a workplace where innovation, learning and work-life balance go hand in hand. The Role As a Senior Modern Workplace Consultant, you'll play a key role in delivering consultancy and technical solutions that enable our clients to modernise their workplaces securely and effectively. Working directly with customers, you'll take ownership of projects from discovery and solution design through to implementation, migration and handover. You'll act as a trusted technical advisor, translating business requirements into practical Microsoft 365 solutions that deliver real value. No two projects are the same, so you'll enjoy working across a variety of clients, technologies and business challenges. What you'll be doing Leading customer discovery workshops and gathering business, technical and security requirements Designing and delivering Microsoft 365 Modern Workplace solutions Configuring and implementing technologies including Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Entra ID, Intune, Defender, Purview and Microsoft 365 Copilot Helping customers improve collaboration, productivity, governance, compliance and security Designing information management and governance solutions, including information architecture, retention, lifecycle management and access controls Planning and delivering Microsoft 365 migrations and transition activities Producing high-quality technical documentation, solution designs and handover materials Managing multiple client engagements while maintaining exceptional customer service and technical quality What we're looking for Proven experience delivering Microsoft 365 solutions in a senior consultancy role Strong expertise across Microsoft 365 Modern Workplace technologies Hands-on experience with: Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Entra ID, Microsoft Intune, Microsoft Defender, Microsoft Purview, Microsoft 365 Copilot A solid understanding of information management, governance and compliance within Microsoft 365 Experience running customer workshops, gathering requirements and producing solution designs The ability to manage multiple projects within a fast-paced consultancy environment A passion for technology and a commitment to continuous learning Why this role? This is more than a consultancy role. It's an opportunity to work alongside some of the best Microsoft specialists in the industry, deliver cutting-edge cloud solutions, and continually develop your expertise in one of Microsoft's fastest-evolving technology areas. If you're excited by Microsoft 365, enjoy solving challenging technical problems, and want to make a real impact for customers, you'll fit right in. Ready to join us? If you live and breathe technology and want to help organisations embrace the modern workplace, we'd love to hear from you. Apply today and become part of Quorum's next chapter.
Dutch Speaking Customer Service Advisor Are you fluent in Dutch and English and looking for a customer service role with a genuine work-life balance? I'm currently recruiting for a Dutch Speaking Customer Service Advisor to join a leading travel business based in Edinburgh City Centre . What's on offer? Salary: 26,800 + 1,000 annual language bonus Hours: Monday to Friday, 8:00am - 4:30pm (no evenings or weekends!) Location: Edinburgh City Centre - just a 10-minute walk from the train station The Role You'll be supporting travel customers across phone, live chat and email , taking ownership of each query from start to finish. Working as part of a supportive, high-performing team, you'll help deliver an outstanding customer experience while working towards key performance measures such as Customer Satisfaction (CSAT), Quality Assurance (QA) and Average Handling Time (AHT). What We're Looking For Fluent in Dutch and English (spoken and written) Previous customer service or contact centre experience Strong communication and problem-solving skills Comfortable multitasking across multiple systems Passionate about delivering exceptional customer experiences Benefits 26,800 salary plus 1,000 language bonus Monday to Friday working pattern Generous annual leave Performance-related bonuses Travel perks and discounts Hybrid working opportunities (performance-based) Excellent training and genuine career progression If you're looking for a role that combines customer service, languages and career development-without weekend shifts-I'd love to hear from you. Apply today or send me a message for more information. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 05, 2026
Full time
Dutch Speaking Customer Service Advisor Are you fluent in Dutch and English and looking for a customer service role with a genuine work-life balance? I'm currently recruiting for a Dutch Speaking Customer Service Advisor to join a leading travel business based in Edinburgh City Centre . What's on offer? Salary: 26,800 + 1,000 annual language bonus Hours: Monday to Friday, 8:00am - 4:30pm (no evenings or weekends!) Location: Edinburgh City Centre - just a 10-minute walk from the train station The Role You'll be supporting travel customers across phone, live chat and email , taking ownership of each query from start to finish. Working as part of a supportive, high-performing team, you'll help deliver an outstanding customer experience while working towards key performance measures such as Customer Satisfaction (CSAT), Quality Assurance (QA) and Average Handling Time (AHT). What We're Looking For Fluent in Dutch and English (spoken and written) Previous customer service or contact centre experience Strong communication and problem-solving skills Comfortable multitasking across multiple systems Passionate about delivering exceptional customer experiences Benefits 26,800 salary plus 1,000 language bonus Monday to Friday working pattern Generous annual leave Performance-related bonuses Travel perks and discounts Hybrid working opportunities (performance-based) Excellent training and genuine career progression If you're looking for a role that combines customer service, languages and career development-without weekend shifts-I'd love to hear from you. Apply today or send me a message for more information. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
IFA Administrator / Investment Administrator We have an exciting opportunity for an experienced IFA Administrator / Investment Administrator to join a well established Wealth Management firm in Surrey. You will be working as part of a friendly, supportive team who are focused on delivering an outstanding service to clients. Alongside a competitive salary of up to 40k the benefits package is excellent, including 25 days holiday plus Bank Holidays, pension (5% employer contribution), private health insurance for employee and partner, life insurance, annual salary review, annual bonus, hybrid working (on completion of probation, 1 day a week working from home), flexible working policy, support for professional development including study support for relevant qualifications and time off for events etc, opportunities for career development and a really supportive, friendly culture. Duties include: Provide administrative support to financial advisors Prepare documents before and after client meetings / investment reviews such as risk assessments, existing scheme information, illustrations, suitability paperwork etc Support annual review processes, ensuring client records are up to date Liaise with product providers, ensuring all compliance requirements are met Maintain accurate client data within internal systems Support with client updates and communications Process new business applications, including checks to confirm documentation is accurate Process client requests including withdrawals, statements, change of information etc We are looking for an experienced Investment Administrator / IFA Administrator, with excellent attention to detail and a client focused approach. For more information please apply now!
Aug 05, 2026
Full time
IFA Administrator / Investment Administrator We have an exciting opportunity for an experienced IFA Administrator / Investment Administrator to join a well established Wealth Management firm in Surrey. You will be working as part of a friendly, supportive team who are focused on delivering an outstanding service to clients. Alongside a competitive salary of up to 40k the benefits package is excellent, including 25 days holiday plus Bank Holidays, pension (5% employer contribution), private health insurance for employee and partner, life insurance, annual salary review, annual bonus, hybrid working (on completion of probation, 1 day a week working from home), flexible working policy, support for professional development including study support for relevant qualifications and time off for events etc, opportunities for career development and a really supportive, friendly culture. Duties include: Provide administrative support to financial advisors Prepare documents before and after client meetings / investment reviews such as risk assessments, existing scheme information, illustrations, suitability paperwork etc Support annual review processes, ensuring client records are up to date Liaise with product providers, ensuring all compliance requirements are met Maintain accurate client data within internal systems Support with client updates and communications Process new business applications, including checks to confirm documentation is accurate Process client requests including withdrawals, statements, change of information etc We are looking for an experienced Investment Administrator / IFA Administrator, with excellent attention to detail and a client focused approach. For more information please apply now!
Income Assistant Brent £24.56ph Full time To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met Job specific roles and responsibilities Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers. Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner. To monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off. Be fully conversant with the relevant legislative and statutory requirements and the Council s key policies and procedures pertaining to a range of services, but in Version: 1 Date of Job Evaluation: 20/03/2026 particular rent collection; Be able to explain these to tenants in plain English and without technical jargon. Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Aug 05, 2026
Contractor
Income Assistant Brent £24.56ph Full time To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met Job specific roles and responsibilities Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers. Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner. To monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off. Be fully conversant with the relevant legislative and statutory requirements and the Council s key policies and procedures pertaining to a range of services, but in Version: 1 Date of Job Evaluation: 20/03/2026 particular rent collection; Be able to explain these to tenants in plain English and without technical jargon. Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
ITS Customer Service Advisor About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes World s Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing To provide outstanding customer service to both external and internal customers, including 3rd party management. To take ownership for delivery of ITS service, from call receipt to call closure, including providing customer updates on response times, troubleshooting based on the systems scheduling and dealing with Engineer queries, ensuring account service level agreements are met and any penalties avoided. Ensure timely and accurate transfer of information and updates between Ricoh and the clients call logging systems /email, maintaining high levels of data integrity. Adherence to Ricoh Policies and procedures to ensure high quality and efficiencies. Adherence to client specific policies such as escalation procedures. Ensure the accurate management of Stock Management within the respective systems To provide the Service Delivery Manager and field based teams with communication of the accounts activity, including performance, response times and customer escalations, in order for issues to be addressed quickly and efficiently. To promote company initiatives as requested, in order to enhance customer satisfaction and Company performance. The ITS Customer Service Advisor will ideally have Good telephone manner, Excellent customer handling skills, Written communication skills to enable effective communication with internal and external contacts, Knowledge of relevant systems and procedures, Basic understanding of the Ricoh and non Ricoh product ranges, Commercial awareness of the Companies customer base, Good geographical knowledge, Negotiation skills, Problem solving skills.
Aug 05, 2026
Contractor
ITS Customer Service Advisor About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes World s Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing To provide outstanding customer service to both external and internal customers, including 3rd party management. To take ownership for delivery of ITS service, from call receipt to call closure, including providing customer updates on response times, troubleshooting based on the systems scheduling and dealing with Engineer queries, ensuring account service level agreements are met and any penalties avoided. Ensure timely and accurate transfer of information and updates between Ricoh and the clients call logging systems /email, maintaining high levels of data integrity. Adherence to Ricoh Policies and procedures to ensure high quality and efficiencies. Adherence to client specific policies such as escalation procedures. Ensure the accurate management of Stock Management within the respective systems To provide the Service Delivery Manager and field based teams with communication of the accounts activity, including performance, response times and customer escalations, in order for issues to be addressed quickly and efficiently. To promote company initiatives as requested, in order to enhance customer satisfaction and Company performance. The ITS Customer Service Advisor will ideally have Good telephone manner, Excellent customer handling skills, Written communication skills to enable effective communication with internal and external contacts, Knowledge of relevant systems and procedures, Basic understanding of the Ricoh and non Ricoh product ranges, Commercial awareness of the Companies customer base, Good geographical knowledge, Negotiation skills, Problem solving skills.
Build a role around your strengths while becoming a trusted adviser to a diverse portfolio of clients. Our client is a friendly, independent accountancy practice that believes every individual brings something different to the table. Rather than recruiting to a fixed brief, they are looking to find someone who can add real value to the team, with the flexibility to shape the role around your experience, strengths and career aspirations. Whether your passion lies in building long term client relationships, supporting and developing a team, providing advisory services or taking ownership of a varied portfolio, this is a practice where your ideas will be welcomed and your contribution genuinely recognised. The Opportunity This is a highly client facing position, giving you the opportunity to work closely with an interesting and diverse portfolio of clients across a wide range of industries. You'll become a trusted adviser to business owners, taking the time to understand their goals and helping them navigate the opportunities and challenges they face. The work is varied, the relationships are long lasting and you'll have the freedom to make a genuine difference. Depending on your experience and interests, your role could include: Managing your own portfolio of clients and becoming their trusted adviser Reviewing statutory accounts and tax work Providing practical business advice and identifying opportunities to add value Meeting regularly with clients to discuss their businesses and future plans Supporting and developing junior members of the team Helping improve internal processes and contributing new ideas Getting involved in business development and networking if this is something you enjoy Working alongside the Partners to help shape the future of the practice There is no expectation that every successful candidate will have experience in every area. Instead, the firm is looking for someone with the right attitude, strong practice experience and a genuine passion for delivering an exceptional service to clients. About You You may be ACA or ACCA qualified, or qualified by experience, with a background in accountancy practice. More importantly, you'll enjoy working with people, building trusted relationships and taking pride in delivering an excellent service. If you're someone who enjoys variety, values autonomy and wants to be part of a close knit team where your voice will be heard, we'd love to hear from you. Why Join? A role that can be shaped around your strengths and career goals A varied portfolio of clients with plenty of client interaction A collaborative and supportive team where everyone has a voice Flexible and hybrid working options Full time and part time applications welcomed Genuine opportunities to broaden your responsibilities over time A practice that values quality, relationships and people over hierarchy The chance to play an important role in the future growth of the firm If you're looking for a role where you'll be trusted, supported and given the freedom to develop a position that plays to your strengths, we'd love to have a confidential conversation with you.
Aug 05, 2026
Full time
Build a role around your strengths while becoming a trusted adviser to a diverse portfolio of clients. Our client is a friendly, independent accountancy practice that believes every individual brings something different to the table. Rather than recruiting to a fixed brief, they are looking to find someone who can add real value to the team, with the flexibility to shape the role around your experience, strengths and career aspirations. Whether your passion lies in building long term client relationships, supporting and developing a team, providing advisory services or taking ownership of a varied portfolio, this is a practice where your ideas will be welcomed and your contribution genuinely recognised. The Opportunity This is a highly client facing position, giving you the opportunity to work closely with an interesting and diverse portfolio of clients across a wide range of industries. You'll become a trusted adviser to business owners, taking the time to understand their goals and helping them navigate the opportunities and challenges they face. The work is varied, the relationships are long lasting and you'll have the freedom to make a genuine difference. Depending on your experience and interests, your role could include: Managing your own portfolio of clients and becoming their trusted adviser Reviewing statutory accounts and tax work Providing practical business advice and identifying opportunities to add value Meeting regularly with clients to discuss their businesses and future plans Supporting and developing junior members of the team Helping improve internal processes and contributing new ideas Getting involved in business development and networking if this is something you enjoy Working alongside the Partners to help shape the future of the practice There is no expectation that every successful candidate will have experience in every area. Instead, the firm is looking for someone with the right attitude, strong practice experience and a genuine passion for delivering an exceptional service to clients. About You You may be ACA or ACCA qualified, or qualified by experience, with a background in accountancy practice. More importantly, you'll enjoy working with people, building trusted relationships and taking pride in delivering an excellent service. If you're someone who enjoys variety, values autonomy and wants to be part of a close knit team where your voice will be heard, we'd love to hear from you. Why Join? A role that can be shaped around your strengths and career goals A varied portfolio of clients with plenty of client interaction A collaborative and supportive team where everyone has a voice Flexible and hybrid working options Full time and part time applications welcomed Genuine opportunities to broaden your responsibilities over time A practice that values quality, relationships and people over hierarchy The chance to play an important role in the future growth of the firm If you're looking for a role where you'll be trusted, supported and given the freedom to develop a position that plays to your strengths, we'd love to have a confidential conversation with you.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Aug 05, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
