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customer service advisor
Red Recruitment
Customer Service Advisor
Red Recruitment Birkenhead, Merseyside
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a permanent basis selling high net worth insurance solutions. You will primarily deliver a consultative outbound sales experience, proactively contacting warm leads to understand customers' business insurance requirements and recommending appropriate insurance solutions. You will maximise every sales opportunity through effective questioning, objection handling and relationship building, while remaining flexible to support inbound customer demand when required. Package for a Customer Service Advisor: Salary: Up to 26,469.00 Per Annum Hours: 40 hours per week, Monday to Friday Contract: Permanent Location: Birkenhead Key Responsibilities of a Customer Service Advisor: Proactively contact warm leads through outbound calling to generate new business insurance sales. Flex between outbound and inbound activity to support operational demand while maintaining excellent customer service. Complete detailed fact-finds to understand customers' businesses, operations and insurance requirements. Recommend suitable business insurance products tailored to individual customer needs. Identify opportunities to increase customer protection through appropriate cross-selling and upselling. Achieve targets for Gross Written Premium (GWP), conversion, Quality Assurance (QA) and Customer Satisfaction (CSAT). Explain policy features, benefits, exclusions and pricing clearly and confidently. Handle objections effectively and use consultative sales techniques to maximise conversion opportunities. Maintain accurate customer records and ensure all activity complies with FCA regulations, Consumer Duty and internal compliance standards. Deliver consistently high-quality customer interactions that protect and enhance the reputation of the business. Work collaboratively with underwriting, customer service and operational support teams to deliver excellent customer outcomes. Undertake any other duties required to support operational performance. Key Skills and Experience of a Customer Service Advisor: Experience in outbound telephone sales. Proven sales experience with a strong record of achieving and exceeding targets. Excellent communication, influencing and negotiation skills. Ability to build rapport quickly and deliver a consultative sales approach. Strong objection handling and closing skills. Ability to manage multiple systems while maintaining accuracy and attention to detail. Experience working within a regulated environment or following structured compliance processes. Commitment to delivering outstanding customer outcomes. Attention to detail and ability to work within a regulated environment. If you are an experienced customer service professional who enjoys solving problems and taking ownership of customer enquiries, please apply now! Red Recruitment (Business)
Aug 11, 2026
Full time
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a permanent basis selling high net worth insurance solutions. You will primarily deliver a consultative outbound sales experience, proactively contacting warm leads to understand customers' business insurance requirements and recommending appropriate insurance solutions. You will maximise every sales opportunity through effective questioning, objection handling and relationship building, while remaining flexible to support inbound customer demand when required. Package for a Customer Service Advisor: Salary: Up to 26,469.00 Per Annum Hours: 40 hours per week, Monday to Friday Contract: Permanent Location: Birkenhead Key Responsibilities of a Customer Service Advisor: Proactively contact warm leads through outbound calling to generate new business insurance sales. Flex between outbound and inbound activity to support operational demand while maintaining excellent customer service. Complete detailed fact-finds to understand customers' businesses, operations and insurance requirements. Recommend suitable business insurance products tailored to individual customer needs. Identify opportunities to increase customer protection through appropriate cross-selling and upselling. Achieve targets for Gross Written Premium (GWP), conversion, Quality Assurance (QA) and Customer Satisfaction (CSAT). Explain policy features, benefits, exclusions and pricing clearly and confidently. Handle objections effectively and use consultative sales techniques to maximise conversion opportunities. Maintain accurate customer records and ensure all activity complies with FCA regulations, Consumer Duty and internal compliance standards. Deliver consistently high-quality customer interactions that protect and enhance the reputation of the business. Work collaboratively with underwriting, customer service and operational support teams to deliver excellent customer outcomes. Undertake any other duties required to support operational performance. Key Skills and Experience of a Customer Service Advisor: Experience in outbound telephone sales. Proven sales experience with a strong record of achieving and exceeding targets. Excellent communication, influencing and negotiation skills. Ability to build rapport quickly and deliver a consultative sales approach. Strong objection handling and closing skills. Ability to manage multiple systems while maintaining accuracy and attention to detail. Experience working within a regulated environment or following structured compliance processes. Commitment to delivering outstanding customer outcomes. Attention to detail and ability to work within a regulated environment. If you are an experienced customer service professional who enjoys solving problems and taking ownership of customer enquiries, please apply now! Red Recruitment (Business)
Akkodis
Oracle Finance Consultant
Akkodis City, Manchester
The Opportunity We are recruiting for an experienced Oracle Financials & Procurement Consultant to join a growing ERP consulting practice. This role will focus primarily on delivering Oracle Application engagements, alongside supporting a range of project-based initiatives. The successful candidate will combine strong functional consulting expertise with solid technical capability and be comfortable working directly with clients to deliver high-quality support and advisory services. Key Responsibilities Provide functional and technical consulting expertise across Oracle Financials and Procurement modules. Deliver support and enhancement services within managed service environments. Investigate, troubleshoot and resolve application issues. Work closely with clients to understand business requirements and recommend effective solutions. Support project delivery activities including system improvements, upgrades and implementations. Produce and maintain high-quality documentation and knowledge-sharing materials. Collaborate with internal teams and stakeholders to ensure successful service delivery. Required Experience & Skills Functional Expertise Strong knowledge of Oracle Financials and Procurement modules, including iProcurement. Excellent understanding of end-to-end finance and procurement business processes. Sound accounting knowledge underpinning consulting and solution design activities. Knowledge of related Oracle modules such as Order Management, Inventory, Projects or broader Supply Chain functionality would be advantageous. Technical Expertise Strong understanding of Oracle Financials and Procurement data structures. Hands-on experience with Oracle development technologies including: PL/SQL Oracle APIs Alerts Workflow BI Publisher Bursting Consulting & Client Engagement Excellent communication, presentation and stakeholder management skills. Proven ability to engage effectively with business and technical users. Strong customer-focused consultancy approach. Awareness of industry trends and best practices is beneficial. What's on Offer Remote/home-based working. Opportunity to work with a diverse portfolio of clients and projects. Exposure to both managed services and project delivery work. Professional development and training opportunities, including support for ITIL certification where required. A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 11, 2026
Full time
The Opportunity We are recruiting for an experienced Oracle Financials & Procurement Consultant to join a growing ERP consulting practice. This role will focus primarily on delivering Oracle Application engagements, alongside supporting a range of project-based initiatives. The successful candidate will combine strong functional consulting expertise with solid technical capability and be comfortable working directly with clients to deliver high-quality support and advisory services. Key Responsibilities Provide functional and technical consulting expertise across Oracle Financials and Procurement modules. Deliver support and enhancement services within managed service environments. Investigate, troubleshoot and resolve application issues. Work closely with clients to understand business requirements and recommend effective solutions. Support project delivery activities including system improvements, upgrades and implementations. Produce and maintain high-quality documentation and knowledge-sharing materials. Collaborate with internal teams and stakeholders to ensure successful service delivery. Required Experience & Skills Functional Expertise Strong knowledge of Oracle Financials and Procurement modules, including iProcurement. Excellent understanding of end-to-end finance and procurement business processes. Sound accounting knowledge underpinning consulting and solution design activities. Knowledge of related Oracle modules such as Order Management, Inventory, Projects or broader Supply Chain functionality would be advantageous. Technical Expertise Strong understanding of Oracle Financials and Procurement data structures. Hands-on experience with Oracle development technologies including: PL/SQL Oracle APIs Alerts Workflow BI Publisher Bursting Consulting & Client Engagement Excellent communication, presentation and stakeholder management skills. Proven ability to engage effectively with business and technical users. Strong customer-focused consultancy approach. Awareness of industry trends and best practices is beneficial. What's on Offer Remote/home-based working. Opportunity to work with a diverse portfolio of clients and projects. Exposure to both managed services and project delivery work. Professional development and training opportunities, including support for ITIL certification where required. A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Michael Page
Customer Service Advisor
Michael Page Harrogate, Yorkshire
As a Customer Service Advisor in Harrogate, you'll be the first point of contact for customers, helping them with queries and ensuring they get the support they need. This temporary role in the technology and telecoms industry plays a vital part in keeping customers happy and the business running smoothly. Client Details A specialise leader in their field, this business is looking for an experienced Customer Service Advisor to join their Harrogate office. Description First line of contact for new and existing customers. Logging faults relating to customers' services. Inputting and processing new customer orders and sales. General upkeep of the company CRM system (both client and customer information). Working with engineers to manage new installations and site visits. Gathering customer feedback to help improve our services. Reporting faults and service outages to management and the technical team. Carrying out basic system diagnostics and troubleshooting. Responding to customer emails and online enquiries. Profile A successful Customer Service Advisor should have: Excellent communication and customer service skills. Previous customer service or call centre experience is desirable but not essential. Good IT skills and confidence using computer systems. Ability to work well as part of a team and manage a varied workload. A positive and professional attitude. Job Offer Immediate start. Weekly pay. Easy to get to office. A chance to go perm! If you're interested in this role, apply now.
Aug 11, 2026
Seasonal
As a Customer Service Advisor in Harrogate, you'll be the first point of contact for customers, helping them with queries and ensuring they get the support they need. This temporary role in the technology and telecoms industry plays a vital part in keeping customers happy and the business running smoothly. Client Details A specialise leader in their field, this business is looking for an experienced Customer Service Advisor to join their Harrogate office. Description First line of contact for new and existing customers. Logging faults relating to customers' services. Inputting and processing new customer orders and sales. General upkeep of the company CRM system (both client and customer information). Working with engineers to manage new installations and site visits. Gathering customer feedback to help improve our services. Reporting faults and service outages to management and the technical team. Carrying out basic system diagnostics and troubleshooting. Responding to customer emails and online enquiries. Profile A successful Customer Service Advisor should have: Excellent communication and customer service skills. Previous customer service or call centre experience is desirable but not essential. Good IT skills and confidence using computer systems. Ability to work well as part of a team and manage a varied workload. A positive and professional attitude. Job Offer Immediate start. Weekly pay. Easy to get to office. A chance to go perm! If you're interested in this role, apply now.
Michael Page
B2B Customer Service Executive
Michael Page Reading, Oxfordshire
As a Customer Service Executive, you will be the first point of contact for B2B customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!
Aug 11, 2026
Full time
As a Customer Service Executive, you will be the first point of contact for B2B customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!
Sytner
Mercedes-Benz Service Bookings Administrator
Sytner Bletchley, Buckinghamshire
About the role Mercedes-Benz of Milton Keynes is looking to recruit a Service Bookings Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will be responsible for managing customer enquiries to fulfil their needs and to covert them into bookings whilst maintaining the highest levels of professionalism and customer service. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 11, 2026
Full time
About the role Mercedes-Benz of Milton Keynes is looking to recruit a Service Bookings Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will be responsible for managing customer enquiries to fulfil their needs and to covert them into bookings whilst maintaining the highest levels of professionalism and customer service. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Interface Recruitment
Business Analyst (SQL & Reporting)
Interface Recruitment City, Sheffield
SQL & Reporting Business Analyst Hybrid (Role can report into sheffield / Warrington / Luton offices Customer-Facing Business Analysis Employee-Owned Software Company Strong SQL skills. Great communication. Real business impact. We're looking for a Business Analyst with strong SQL skills who enjoys working directly with customers to understand their reporting requirements and transform data into meaningful business insight. This is far more than a traditional SQL reporting role. You'll become a trusted advisor to customers, taking time to understand how their organisations operate before designing reporting solutions that help them make better decisions and maximise the value of their software investment. If you enjoy speaking with customers as much as writing SQL, we'd love to hear from you. The Role Working as part of an experienced Professional Services team, you'll bridge the gap between business users and technology, translating customer requirements into reporting solutions that deliver genuine business value. You'll spend time understanding customer processes, gathering requirements, analysing data and developing reporting solutions that help customers gain better visibility of their operations. Responsibilities Gather and analyse customer reporting requirements Build strong relationships with customers and stakeholders Write complex SQL queries to extract, interrogate and manipulate data Design meaningful reporting solutions based on business needs Validate and analyse data quality Produce functional documentation and specifications Support software implementation projects Work closely with software developers and project teams Deliver customer workshops and demonstrations where appropriate Recommend improvements to reporting processes and business insight What We're Looking For - we are happy to invite applications from junior to intermediate levels. Essential Strong SQL skills Experience gathering and documenting business requirements Excellent communication and stakeholder management skills A logical and analytical approach to problem solving Experience working with business systems or enterprise software Ability to explain technical concepts to non-technical audiences You'll likely be working as a Business Analyst Business Systems Analyst Technical Business Analyst Reporting Analyst SQL Analyst MI Analyst Application Analyst Software Consultant Professional Services Consultant Data Analyst (customer-facing) Why Join? Hybrid working (1 day in the office) Employee-owned business Varied customer-facing role Modern cloud software Excellent career progression Friendly, collaborative team Long-established and profitable organisation
Aug 11, 2026
Full time
SQL & Reporting Business Analyst Hybrid (Role can report into sheffield / Warrington / Luton offices Customer-Facing Business Analysis Employee-Owned Software Company Strong SQL skills. Great communication. Real business impact. We're looking for a Business Analyst with strong SQL skills who enjoys working directly with customers to understand their reporting requirements and transform data into meaningful business insight. This is far more than a traditional SQL reporting role. You'll become a trusted advisor to customers, taking time to understand how their organisations operate before designing reporting solutions that help them make better decisions and maximise the value of their software investment. If you enjoy speaking with customers as much as writing SQL, we'd love to hear from you. The Role Working as part of an experienced Professional Services team, you'll bridge the gap between business users and technology, translating customer requirements into reporting solutions that deliver genuine business value. You'll spend time understanding customer processes, gathering requirements, analysing data and developing reporting solutions that help customers gain better visibility of their operations. Responsibilities Gather and analyse customer reporting requirements Build strong relationships with customers and stakeholders Write complex SQL queries to extract, interrogate and manipulate data Design meaningful reporting solutions based on business needs Validate and analyse data quality Produce functional documentation and specifications Support software implementation projects Work closely with software developers and project teams Deliver customer workshops and demonstrations where appropriate Recommend improvements to reporting processes and business insight What We're Looking For - we are happy to invite applications from junior to intermediate levels. Essential Strong SQL skills Experience gathering and documenting business requirements Excellent communication and stakeholder management skills A logical and analytical approach to problem solving Experience working with business systems or enterprise software Ability to explain technical concepts to non-technical audiences You'll likely be working as a Business Analyst Business Systems Analyst Technical Business Analyst Reporting Analyst SQL Analyst MI Analyst Application Analyst Software Consultant Professional Services Consultant Data Analyst (customer-facing) Why Join? Hybrid working (1 day in the office) Employee-owned business Varied customer-facing role Modern cloud software Excellent career progression Friendly, collaborative team Long-established and profitable organisation
Service Advisor
The Solution Automotive Limited Carlisle, Cumbria
Service Advisor Franchised Motor Dealership - Carlisle 42.5 Hours per Week Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm Salary from £29,879 DOE + Bonus + Excellent Benefits Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team click apply for full job details
Aug 11, 2026
Full time
Service Advisor Franchised Motor Dealership - Carlisle 42.5 Hours per Week Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm Salary from £29,879 DOE + Bonus + Excellent Benefits Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team click apply for full job details
Search
Senior Customer Service Advisor
Search City, Leeds
Senior Customer Service Advisor Location: Leeds, City Centre (Office-Based Role) Salary: 35,000 Per Annum + Company Bonus Hours of Work : Between 8.00am - 8.00pm - Monday - Friday (Some Saturday working required) Key Responsibilities: Support customers with complex cases, providing expert guidance and practical solutions. Deliver end-to-end case management, including assessments, recommendations, and ongoing support. Resolve challenging situations by identifying issues and driving positive outcomes. Provide support to vulnerable customers and manage high-risk cases appropriately. Offer specialist guidance on complex queries and scenarios. Work within regulatory, governance, and safeguarding frameworks. Develop tailored action plans and maintain accurate records. Contribute to service improvements by identifying trends and recommending enhancements. About You Strong empathy and resilience managing complex or sensitive situations. Comfortable making informed decisions without relying on processes. Able to assess information, identify solutions, and take ownership of outcomes. Excellent communication skills, with the ability to adapt your approach to different audiences. Confident handling challenging conversations. Skilled at building trust and maintaining constructive relationships. Strong problem-solving and analytical abilities. Experience supporting vulnerable customers, working in regulated environments, or providing specialist advice is beneficial but not essential. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 11, 2026
Full time
Senior Customer Service Advisor Location: Leeds, City Centre (Office-Based Role) Salary: 35,000 Per Annum + Company Bonus Hours of Work : Between 8.00am - 8.00pm - Monday - Friday (Some Saturday working required) Key Responsibilities: Support customers with complex cases, providing expert guidance and practical solutions. Deliver end-to-end case management, including assessments, recommendations, and ongoing support. Resolve challenging situations by identifying issues and driving positive outcomes. Provide support to vulnerable customers and manage high-risk cases appropriately. Offer specialist guidance on complex queries and scenarios. Work within regulatory, governance, and safeguarding frameworks. Develop tailored action plans and maintain accurate records. Contribute to service improvements by identifying trends and recommending enhancements. About You Strong empathy and resilience managing complex or sensitive situations. Comfortable making informed decisions without relying on processes. Able to assess information, identify solutions, and take ownership of outcomes. Excellent communication skills, with the ability to adapt your approach to different audiences. Confident handling challenging conversations. Skilled at building trust and maintaining constructive relationships. Strong problem-solving and analytical abilities. Experience supporting vulnerable customers, working in regulated environments, or providing specialist advice is beneficial but not essential. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Macildowie Recruitment and Retention
Customer Service Development Consultant
Macildowie Recruitment and Retention Lutterworth, Leicestershire
Location: Lutterworth Contract: Consultancy / Interim / Contract Commitment: Approximately 1 day per week initially Rate: £Negotiable depending on experience About the Opportunity We are seeking an experienced Customer Service Development Consultant to support the ongoing development of our Customer Service team during an exciting period of growth and transformation. This is not a traditional Customer Service Manager role. Instead, the focus is on coaching, mentoring and developing people, helping to create a high-performing, confident and collaborative team environment. Working closely with senior leadership, you will play a key role in strengthening team dynamics, embedding company values and helping employees reach their full potential. This is an opportunity to make a visible impact within a growing organisation that is investing heavily in its culture, people and future success. Key Responsibilities Provide coaching, mentoring and support to members of the Customer Service team. Conduct regular one-to-one meetings focused on development, engagement and performance improvement. Identify underlying behavioural, communication and performance challenges and develop appropriate solutions. Improve team cohesion, collaboration and communication. Support employees in building confidence, accountability and customer service capability. Design, deliver or facilitate customer service and professional development training. Work closely with leadership to embed company values and desired behaviours. Support cultural and organisational change initiatives. Provide guidance and recommendations on people-related matters within the department. Help establish best practice processes and development frameworks for the Customer Service function. Act as a trusted advisor and visible support resource for the team. About You You will be a highly experienced people-focused professional with a proven track record of developing individuals and improving team performance. You may come from a background in: Customer Service Leadership Learning & Development HR Business Partnering Organisational Development Coaching and Mentoring Employee Engagement and Culture Change Most importantly, you will demonstrate: Exceptional coaching and mentoring skills. Strong emotional intelligence and interpersonal skills. The ability to build trust and credibility quickly. Experience supporting teams with differing personalities and working styles. A practical and hands-on approach to problem solving. Confidence operating within a developing and evolving business environment. Strong understanding of customer service principles and team development. The ability to identify root causes of people and performance challenges rather than simply managing metrics. What's on Offer Flexible consultancy arrangement. Opportunity to shape a newly created role. Direct access to senior leadership. Ability to make a meaningful and measurable impact. Potential for the scope of the role to increase as the business continues to grow. Opportunity to contribute to a wider cultural transformation programme. Success in the Role Will Look Like Improved confidence and capability across the Customer Service team. Stronger communication and collaboration between team members. Increased consistency in customer service delivery. Higher levels of employee engagement and accountability. Successful embedding of company values and desired behaviours. A more resilient, empowered and high-performing team culture.
Aug 11, 2026
Contractor
Location: Lutterworth Contract: Consultancy / Interim / Contract Commitment: Approximately 1 day per week initially Rate: £Negotiable depending on experience About the Opportunity We are seeking an experienced Customer Service Development Consultant to support the ongoing development of our Customer Service team during an exciting period of growth and transformation. This is not a traditional Customer Service Manager role. Instead, the focus is on coaching, mentoring and developing people, helping to create a high-performing, confident and collaborative team environment. Working closely with senior leadership, you will play a key role in strengthening team dynamics, embedding company values and helping employees reach their full potential. This is an opportunity to make a visible impact within a growing organisation that is investing heavily in its culture, people and future success. Key Responsibilities Provide coaching, mentoring and support to members of the Customer Service team. Conduct regular one-to-one meetings focused on development, engagement and performance improvement. Identify underlying behavioural, communication and performance challenges and develop appropriate solutions. Improve team cohesion, collaboration and communication. Support employees in building confidence, accountability and customer service capability. Design, deliver or facilitate customer service and professional development training. Work closely with leadership to embed company values and desired behaviours. Support cultural and organisational change initiatives. Provide guidance and recommendations on people-related matters within the department. Help establish best practice processes and development frameworks for the Customer Service function. Act as a trusted advisor and visible support resource for the team. About You You will be a highly experienced people-focused professional with a proven track record of developing individuals and improving team performance. You may come from a background in: Customer Service Leadership Learning & Development HR Business Partnering Organisational Development Coaching and Mentoring Employee Engagement and Culture Change Most importantly, you will demonstrate: Exceptional coaching and mentoring skills. Strong emotional intelligence and interpersonal skills. The ability to build trust and credibility quickly. Experience supporting teams with differing personalities and working styles. A practical and hands-on approach to problem solving. Confidence operating within a developing and evolving business environment. Strong understanding of customer service principles and team development. The ability to identify root causes of people and performance challenges rather than simply managing metrics. What's on Offer Flexible consultancy arrangement. Opportunity to shape a newly created role. Direct access to senior leadership. Ability to make a meaningful and measurable impact. Potential for the scope of the role to increase as the business continues to grow. Opportunity to contribute to a wider cultural transformation programme. Success in the Role Will Look Like Improved confidence and capability across the Customer Service team. Stronger communication and collaboration between team members. Increased consistency in customer service delivery. Higher levels of employee engagement and accountability. Successful embedding of company values and desired behaviours. A more resilient, empowered and high-performing team culture.
First Military Recruitment Ltd
Internal Sales (Automotive & Parts)
First Military Recruitment Ltd Methley, Leeds
JMB46 Sales Advisor (Automotive & Parts) Location: Castleford Salary: £30,(Apply online only) - £40,(Apply online only) per annum Hours: Monday Friday, 9:00am 5:00pm Job Type: Full-Time, Permanent Overview First Military Recruitment are currently seeking a Sales Advisor (Automotive & Parts) on behalf of our client. This is an excellent opportunity for someone with a mechanical or vehicle maintenance background who has a good understanding of automotive parts and is looking to move into a sales and customer-focused role. Our client is particularly interested in candidates who have experience working on cars, vans, commercial vehicles or similar, with a good knowledge of parts and vehicle applications. This could be a great next step for a mechanic or engineer who wants to move away from the tools while still using their technical knowledge. The role would also suit ex-military personnel and service leavers , particularly those from mechanical or technical trades, bringing their discipline, reliability and structured approach into a civilian environment. You'll join a supportive team with full training provided and a clear internal progression pathway , with opportunities to develop into more senior sales and leadership positions over time. Key Responsibilities Provide a high standard of customer service to trade and account customers. Handle customer enquiries and identify the correct parts for their requirements. Use electronic parts catalogues and vehicle applications to identify products. Prepare quotations, process sales orders and deal with pricing enquiries. Manage back orders, returns, warranty claims and customer queries. Support trade counter and face-to-face customer interactions. Liaise with warehouse, transport, procurement and depot teams. Coordinate deliveries and provide updates to customers where required. Maintain accurate customer and sales records. Follow up on enquiries and identify opportunities to convert sales. Maintain good knowledge of products, suppliers and vehicle applications. Support general depot and administrative duties as required. What We're Looking For Previous experience in mechanical or vehicle maintenance. Good knowledge of automotive parts and vehicle applications. An interest in developing a career in sales and customer service. Experience working on cars, vans, HGVs or other vehicles is desirable. Strong communication and customer service skills. Good attention to detail and ability to follow processes. Reliable, professional and comfortable working as part of a team. Basic IT skills and willingness to learn new systems. What's on Offer? Competitive salary Monday Friday, 9:00am 5:00pm Full training and ongoing development. Clear internal progression pathway. Strong mentoring and support from experienced colleagues. Long-term career development opportunities. Pension scheme. Opportunity to develop your knowledge across sales, parts and depot operations. Interested? If you're a mechanic, vehicle technician or engineer with a strong knowledge of automotive parts and are looking to take your next step into sales, this could be an excellent opportunity to use your existing technical knowledge in a new career. Ex-military personnel and immediate service leavers from mechanical or technical backgrounds are particularly encouraged to apply.
Aug 11, 2026
Full time
JMB46 Sales Advisor (Automotive & Parts) Location: Castleford Salary: £30,(Apply online only) - £40,(Apply online only) per annum Hours: Monday Friday, 9:00am 5:00pm Job Type: Full-Time, Permanent Overview First Military Recruitment are currently seeking a Sales Advisor (Automotive & Parts) on behalf of our client. This is an excellent opportunity for someone with a mechanical or vehicle maintenance background who has a good understanding of automotive parts and is looking to move into a sales and customer-focused role. Our client is particularly interested in candidates who have experience working on cars, vans, commercial vehicles or similar, with a good knowledge of parts and vehicle applications. This could be a great next step for a mechanic or engineer who wants to move away from the tools while still using their technical knowledge. The role would also suit ex-military personnel and service leavers , particularly those from mechanical or technical trades, bringing their discipline, reliability and structured approach into a civilian environment. You'll join a supportive team with full training provided and a clear internal progression pathway , with opportunities to develop into more senior sales and leadership positions over time. Key Responsibilities Provide a high standard of customer service to trade and account customers. Handle customer enquiries and identify the correct parts for their requirements. Use electronic parts catalogues and vehicle applications to identify products. Prepare quotations, process sales orders and deal with pricing enquiries. Manage back orders, returns, warranty claims and customer queries. Support trade counter and face-to-face customer interactions. Liaise with warehouse, transport, procurement and depot teams. Coordinate deliveries and provide updates to customers where required. Maintain accurate customer and sales records. Follow up on enquiries and identify opportunities to convert sales. Maintain good knowledge of products, suppliers and vehicle applications. Support general depot and administrative duties as required. What We're Looking For Previous experience in mechanical or vehicle maintenance. Good knowledge of automotive parts and vehicle applications. An interest in developing a career in sales and customer service. Experience working on cars, vans, HGVs or other vehicles is desirable. Strong communication and customer service skills. Good attention to detail and ability to follow processes. Reliable, professional and comfortable working as part of a team. Basic IT skills and willingness to learn new systems. What's on Offer? Competitive salary Monday Friday, 9:00am 5:00pm Full training and ongoing development. Clear internal progression pathway. Strong mentoring and support from experienced colleagues. Long-term career development opportunities. Pension scheme. Opportunity to develop your knowledge across sales, parts and depot operations. Interested? If you're a mechanic, vehicle technician or engineer with a strong knowledge of automotive parts and are looking to take your next step into sales, this could be an excellent opportunity to use your existing technical knowledge in a new career. Ex-military personnel and immediate service leavers from mechanical or technical backgrounds are particularly encouraged to apply.
Niyaa People Ltd
Customer Service
Niyaa People Ltd Tongwynlais, Cardiff
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18- 19 p/h umbrella Minimum 4 month contract Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact Olivia at (url removed)
Aug 11, 2026
Contractor
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18- 19 p/h umbrella Minimum 4 month contract Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact Olivia at (url removed)
Service Advisor - Toyota
Stoneacre Motor Group. Northallerton, Yorkshire
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
Aug 11, 2026
Full time
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
Adecco
Customer Service Advisor
Adecco Ealing, London
Job Title: Service Advisor Location: Ealing, fully office based Hourly rate 19.46 PAYE / 25.34 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team. As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience. About the Role In this varied and rewarding position, you will: Act as the first point of contact for customers visiting community hubs and council locations. Provide accurate information, advice, and guidance on a wide range of council services. Support residents in accessing and navigating online council services. Help customers develop their digital skills and confidence. Book appointments and signpost customers to specialist services when required. Direct residents to local community and voluntary organisations for additional support. Maintain accurate records of customer interactions and feedback. Work collaboratively with colleagues across multiple council departments. Contribute to continuous service improvement and embrace new ways of working. About You We are looking for someone who: Has excellent communication and interpersonal skills. Is empathetic, patient, and customer-focused. Can remain calm and professional when dealing with challenging or distressed customers. Is confident using Microsoft Office and other IT systems. Has experience working in a customer-facing environment. Can work independently while also being a strong team player. Understands the importance of confidentiality, data protection, and information security. Is digitally confident and able to support others in using online services. Has strong problem-solving skills and attention to detail. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 11, 2026
Contractor
Job Title: Service Advisor Location: Ealing, fully office based Hourly rate 19.46 PAYE / 25.34 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team. As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience. About the Role In this varied and rewarding position, you will: Act as the first point of contact for customers visiting community hubs and council locations. Provide accurate information, advice, and guidance on a wide range of council services. Support residents in accessing and navigating online council services. Help customers develop their digital skills and confidence. Book appointments and signpost customers to specialist services when required. Direct residents to local community and voluntary organisations for additional support. Maintain accurate records of customer interactions and feedback. Work collaboratively with colleagues across multiple council departments. Contribute to continuous service improvement and embrace new ways of working. About You We are looking for someone who: Has excellent communication and interpersonal skills. Is empathetic, patient, and customer-focused. Can remain calm and professional when dealing with challenging or distressed customers. Is confident using Microsoft Office and other IT systems. Has experience working in a customer-facing environment. Can work independently while also being a strong team player. Understands the importance of confidentiality, data protection, and information security. Is digitally confident and able to support others in using online services. Has strong problem-solving skills and attention to detail. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Amida Consulting Solutions Ltd
Part Time Energy Advisor (3 full days)
Amida Consulting Solutions Ltd Oxford, Oxfordshire
Do you want a role where you can genuinely make a difference to people's lives? Are you available 3 days a week, looking for daily support and a very generous holiday allowance? Do you have a full UK driving licence and access to a vehicle? We are looking for a compassionate, community-focused individual for our client which supports households facing energy-related challenges. This is an incredibly varied and rewarding role combining home visits, telephone advice, advocacy and community outreach. You will help people understand their options, access support schemes and overcome issues with energy providers, often supporting some of the most vulnerable members of the community. Duties will include: Providing one-to-one advice and support to households. Advocating with energy suppliers to resolve problems and secure positive outcomes. Helping people access grants, funding and support schemes. Building relationships with local organisations and referral partners. Delivering talks, outreach sessions and attending community events. Maintaining accurate records and case notes. Ensuring services are delivered safely, professionally and in line with safeguarding requirements. We are looking for: You will be empathetic, organised and a confident communicator who enjoys helping others. We are particularly interested in people with experience in community work, advice services, housing, support work, welfare, customer advocacy or the charity sector. You will have: Experience supporting vulnerable individuals or communities. Strong problem-solving and relationship-building skills. The ability to work independently and manage your own workload. Excellent communication and record-keeping skills. A genuine commitment to improving people's lives. Knowledge of energy, housing or community support services would be advantageous but isn't necessarily essential. If you are looking for a rewarding role where your work has a real impact every day, we would love to hear from you. Full job descriptions will be released to candidates after an initial screening call. Please note you must live in the advertised area to qualify for this role. Please note a full UK driving licence and access to a vehicle is essential to be considered for this role. Amida is an equal opportunities recruitment business and we welcome applications from all demographics.
Aug 11, 2026
Full time
Do you want a role where you can genuinely make a difference to people's lives? Are you available 3 days a week, looking for daily support and a very generous holiday allowance? Do you have a full UK driving licence and access to a vehicle? We are looking for a compassionate, community-focused individual for our client which supports households facing energy-related challenges. This is an incredibly varied and rewarding role combining home visits, telephone advice, advocacy and community outreach. You will help people understand their options, access support schemes and overcome issues with energy providers, often supporting some of the most vulnerable members of the community. Duties will include: Providing one-to-one advice and support to households. Advocating with energy suppliers to resolve problems and secure positive outcomes. Helping people access grants, funding and support schemes. Building relationships with local organisations and referral partners. Delivering talks, outreach sessions and attending community events. Maintaining accurate records and case notes. Ensuring services are delivered safely, professionally and in line with safeguarding requirements. We are looking for: You will be empathetic, organised and a confident communicator who enjoys helping others. We are particularly interested in people with experience in community work, advice services, housing, support work, welfare, customer advocacy or the charity sector. You will have: Experience supporting vulnerable individuals or communities. Strong problem-solving and relationship-building skills. The ability to work independently and manage your own workload. Excellent communication and record-keeping skills. A genuine commitment to improving people's lives. Knowledge of energy, housing or community support services would be advantageous but isn't necessarily essential. If you are looking for a rewarding role where your work has a real impact every day, we would love to hear from you. Full job descriptions will be released to candidates after an initial screening call. Please note you must live in the advertised area to qualify for this role. Please note a full UK driving licence and access to a vehicle is essential to be considered for this role. Amida is an equal opportunities recruitment business and we welcome applications from all demographics.
Burgh Recruitment Ltd
Private Client Support Administrator - Financial Services
Burgh Recruitment Ltd Skipton, Yorkshire
Private Client Support Administrator - Financial Services Location: Skipton (BD23) Salary: £32,000 + Benefits Hours: Full Time Working style - In Office Are you an enthusiastic experienced Client Support Administrator eager for your next role? Could you fulfil a vital support function within a busy office? You will be working as part of the team at a highly respected Principal Partner and Appointed Representative of St. James's Place Plc. The practice works with individuals, families, corporates, and business owners to provide high-quality financial planning and wealth management advice. As a Client Support Administrator, you will have knowledge and skills across all disciplines that fall within the scope of the client support team. The Role: Client Support - Financial Services You will be dealing with a wide variety of administrative tasks supporting your colleagues and clients of the Practice. You will following the whole client journey from creating meeting packs for annual reviews to submitting business. Managing and collating key data for reports and portfolio reviews Dealing with enquiries and correspondence from clients and providers Managing the database of clients using the CRM system and diary management for the Partner and Advisors Knowledge of office administration procedures for all core products - Pension, Investments and Protection. Ability to complete a standard Carry Forward Calculation Training will be given and there is scope within this role to progress and develop your knowledge within this exciting and fast paced environment. The Person: Client Support - Financial Services To be considered for this role you will need: Proven work experience as an administrator within a Financial Services, IFA, or Wealth Management environment Experience with SJP systems (Salesforce, ibusiness etc) would be beneficial Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think on your feet Good time management and planning skills with the ability to plan your work You must have a passion for learning and bring a positive energy to the office. Strong working knowledge of Excel, Word, and other Microsoft Office Programs It is essential that you are confident in dealing with colleagues, third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application received. St. James's Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £240.8bn. This business sits within the top 3% of Practices within SJP with over £500m FUM and 1,200 client households. It is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
Aug 11, 2026
Full time
Private Client Support Administrator - Financial Services Location: Skipton (BD23) Salary: £32,000 + Benefits Hours: Full Time Working style - In Office Are you an enthusiastic experienced Client Support Administrator eager for your next role? Could you fulfil a vital support function within a busy office? You will be working as part of the team at a highly respected Principal Partner and Appointed Representative of St. James's Place Plc. The practice works with individuals, families, corporates, and business owners to provide high-quality financial planning and wealth management advice. As a Client Support Administrator, you will have knowledge and skills across all disciplines that fall within the scope of the client support team. The Role: Client Support - Financial Services You will be dealing with a wide variety of administrative tasks supporting your colleagues and clients of the Practice. You will following the whole client journey from creating meeting packs for annual reviews to submitting business. Managing and collating key data for reports and portfolio reviews Dealing with enquiries and correspondence from clients and providers Managing the database of clients using the CRM system and diary management for the Partner and Advisors Knowledge of office administration procedures for all core products - Pension, Investments and Protection. Ability to complete a standard Carry Forward Calculation Training will be given and there is scope within this role to progress and develop your knowledge within this exciting and fast paced environment. The Person: Client Support - Financial Services To be considered for this role you will need: Proven work experience as an administrator within a Financial Services, IFA, or Wealth Management environment Experience with SJP systems (Salesforce, ibusiness etc) would be beneficial Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think on your feet Good time management and planning skills with the ability to plan your work You must have a passion for learning and bring a positive energy to the office. Strong working knowledge of Excel, Word, and other Microsoft Office Programs It is essential that you are confident in dealing with colleagues, third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application received. St. James's Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £240.8bn. This business sits within the top 3% of Practices within SJP with over £500m FUM and 1,200 client households. It is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
Office Angels
Conveyancer
Office Angels City, Sheffield
Conveyancer Sheffield Full-Time Permanent Up to 55,000pa Office Angels are delighted to be partnering with an expanding and well-established legal firm in Sheffield to recruit an experienced Conveyancer to join their growing Residential Property team. This is an exciting opportunity to join a supportive and collaborative firm that genuinely values its employees, offering an excellent benefits package alongside the opportunity to manage your own caseload with dedicated administrative support. Salary & Benefits Salary up to 55,000pa depending on experience 38 days annual leave , inclusive of bank holidays Life Insurance Access to an extensive employee benefits platform Gym membership discounts Cashback and retail discount schemes Ongoing training and career development opportunities The Role Joining a busy Residential Property team, you will be responsible for managing your own caseload from instruction through to completion. With the support of an Administrator handling many of the administrative tasks, you'll be able to focus on progressing transactions and delivering an exceptional service to clients. Key Responsibilities Managing a full residential conveyancing caseload, including sales, purchases, freehold and leasehold transactions Providing expert advice and guidance to clients throughout the conveyancing process Liaising with clients, estate agents, mortgage advisors and solicitors to ensure transactions progress smoothly Reviewing legal documentation and resolving any issues that arise Keeping clients informed and delivering a high-quality customer experience at all stages of the transaction Supporting colleagues within the wider Residential Property team as required Ensuring all matters are handled efficiently and in accordance with regulatory requirements About You To be successful in this role, you will have: Previous experience managing a residential conveyancing caseload Strong knowledge of the residential conveyancing process Excellent communication and client relationship management skills A proactive and organised approach to managing workloads A commitment to delivering a first-class client experience The ability to work both independently and as part of a wider team This is an excellent opportunity for an experienced Conveyancer looking to join a growing firm where they can focus on providing outstanding legal services, supported by a collaborative team and excellent benefits package. Interested? We'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 11, 2026
Full time
Conveyancer Sheffield Full-Time Permanent Up to 55,000pa Office Angels are delighted to be partnering with an expanding and well-established legal firm in Sheffield to recruit an experienced Conveyancer to join their growing Residential Property team. This is an exciting opportunity to join a supportive and collaborative firm that genuinely values its employees, offering an excellent benefits package alongside the opportunity to manage your own caseload with dedicated administrative support. Salary & Benefits Salary up to 55,000pa depending on experience 38 days annual leave , inclusive of bank holidays Life Insurance Access to an extensive employee benefits platform Gym membership discounts Cashback and retail discount schemes Ongoing training and career development opportunities The Role Joining a busy Residential Property team, you will be responsible for managing your own caseload from instruction through to completion. With the support of an Administrator handling many of the administrative tasks, you'll be able to focus on progressing transactions and delivering an exceptional service to clients. Key Responsibilities Managing a full residential conveyancing caseload, including sales, purchases, freehold and leasehold transactions Providing expert advice and guidance to clients throughout the conveyancing process Liaising with clients, estate agents, mortgage advisors and solicitors to ensure transactions progress smoothly Reviewing legal documentation and resolving any issues that arise Keeping clients informed and delivering a high-quality customer experience at all stages of the transaction Supporting colleagues within the wider Residential Property team as required Ensuring all matters are handled efficiently and in accordance with regulatory requirements About You To be successful in this role, you will have: Previous experience managing a residential conveyancing caseload Strong knowledge of the residential conveyancing process Excellent communication and client relationship management skills A proactive and organised approach to managing workloads A commitment to delivering a first-class client experience The ability to work both independently and as part of a wider team This is an excellent opportunity for an experienced Conveyancer looking to join a growing firm where they can focus on providing outstanding legal services, supported by a collaborative team and excellent benefits package. Interested? We'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Reed
Sales Administrator
Reed Shipley, Yorkshire
Sales Administrator Shipley, West Yorkshire Full-Time Permanent £26,000 - £30,000 + Career Progression + Training Overview Reed is delighted to be recruiting on behalf of an established and growing manufacturing business for a Customer Service Advisor / Account Coordinator. We are looking for an ambitious, personable and organised individual with a minimum of 2 years' experience in a customer service, sales support, account management, order processing or similar office-based customer-facing role. The Opportunity Customer Service Account Management Project Coordination Sales Support Commercial Operations What You Will Be Doing Managing a portfolio of customer accounts Processing customer orders and coordinating projects Building and maintaining strong customer relationships Providing quotations, order updates and delivery information Working closely with internal teams Resolving customer queries Supporting account development initiatives What We Are Looking For Minimum 2 years experience in a similar role Excellent communication skills Strong organisational skills and attention to detail Ability to manage multiple priorities Positive and proactive attitude Strong IT skills Passion for customer service What Is In It For You Competitive salary Training and development Career progression Exposure to key customer accounts Supportive team environment If interested apply now or email your current CV to
Aug 11, 2026
Full time
Sales Administrator Shipley, West Yorkshire Full-Time Permanent £26,000 - £30,000 + Career Progression + Training Overview Reed is delighted to be recruiting on behalf of an established and growing manufacturing business for a Customer Service Advisor / Account Coordinator. We are looking for an ambitious, personable and organised individual with a minimum of 2 years' experience in a customer service, sales support, account management, order processing or similar office-based customer-facing role. The Opportunity Customer Service Account Management Project Coordination Sales Support Commercial Operations What You Will Be Doing Managing a portfolio of customer accounts Processing customer orders and coordinating projects Building and maintaining strong customer relationships Providing quotations, order updates and delivery information Working closely with internal teams Resolving customer queries Supporting account development initiatives What We Are Looking For Minimum 2 years experience in a similar role Excellent communication skills Strong organisational skills and attention to detail Ability to manage multiple priorities Positive and proactive attitude Strong IT skills Passion for customer service What Is In It For You Competitive salary Training and development Career progression Exposure to key customer accounts Supportive team environment If interested apply now or email your current CV to
Search
Customer Service Advisor
Search Skipton, Yorkshire
Customer Service Advisor Job Details Job Title: Customer Service Adviser Location: Hybrid (Head Office & Home Working) Salary: Competitive + Annual Bonus Hours of Work: Full-time Working Arrangements: Hybrid working available following successful completion of training. Contract Type: Permanent Start Date: 24th August (Fixed) Training: 2-3 weeks full-time at Head Office. Limited holiday or appointment flexibility during this period. Interview Dates: Week commencing 20th July. The Opportunity I'm recruiting on behalf of a leading UK financial services organisation that is expanding its award-winning customer service team. This is an excellent opportunity for someone who enjoys helping people, building relationships and delivering outstanding customer service. Unlike a traditional call centre role, you'll have meaningful conversations with customers, understand their individual needs and provide tailored solutions that genuinely make a difference. If you're looking for a business that invests heavily in its people, offers excellent career progression and promotes a healthy work-life balance through hybrid working, this could be the perfect next step. The Role As a Customer Service Adviser, you'll be supporting customers with a variety of savings-related enquiries, ensuring every interaction is handled professionally, accurately and with empathy. Your responsibilities will include: Handling inbound customer enquiries relating to savings accounts and transactions. Supporting customers with account maintenance, withdrawals, new account openings and ISA transfers. Understanding customers' financial goals through meaningful conversations. Recommending suitable products and services where appropriate. Working closely with internal specialist teams to achieve the best outcomes for customers. Resolving complaints professionally and providing additional support to vulnerable customers. Delivering exceptional service while meeting quality, compliance and performance standards. Identifying opportunities to improve customer experience and internal processes. About You We're looking for individuals who genuinely enjoy helping others and can build trust through great conversations. You'll ideally have: Previous customer service experience (telephone, face-to-face or another customer-focused environment). Excellent communication and listening skills. A confident and professional telephone manner. Strong empathy and the ability to adapt your approach to different customers. The resilience to remain calm under pressure. Good attention to detail and the ability to follow regulated processes. A positive attitude with a willingness to learn and develop. Experience within financial services is beneficial but not essential. Benefits Annual discretionary bonus. Holidays increasing with service. Employer pension contributions of up to 10%. Hybrid and flexible working arrangements. Private medical insurance. Health and wellbeing support. Discounted gym memberships. Lifestyle reward scheme. Right to Work Applicants must already have the unrestricted right to work in the UK. Unfortunately, sponsorship is not available for this position. Interested? If you're looking to join a respected organisation where customer service comes first and your career development is genuinely supported, I'd love to speak with you. Apply today or get in touch for a confidential discussion. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 11, 2026
Full time
Customer Service Advisor Job Details Job Title: Customer Service Adviser Location: Hybrid (Head Office & Home Working) Salary: Competitive + Annual Bonus Hours of Work: Full-time Working Arrangements: Hybrid working available following successful completion of training. Contract Type: Permanent Start Date: 24th August (Fixed) Training: 2-3 weeks full-time at Head Office. Limited holiday or appointment flexibility during this period. Interview Dates: Week commencing 20th July. The Opportunity I'm recruiting on behalf of a leading UK financial services organisation that is expanding its award-winning customer service team. This is an excellent opportunity for someone who enjoys helping people, building relationships and delivering outstanding customer service. Unlike a traditional call centre role, you'll have meaningful conversations with customers, understand their individual needs and provide tailored solutions that genuinely make a difference. If you're looking for a business that invests heavily in its people, offers excellent career progression and promotes a healthy work-life balance through hybrid working, this could be the perfect next step. The Role As a Customer Service Adviser, you'll be supporting customers with a variety of savings-related enquiries, ensuring every interaction is handled professionally, accurately and with empathy. Your responsibilities will include: Handling inbound customer enquiries relating to savings accounts and transactions. Supporting customers with account maintenance, withdrawals, new account openings and ISA transfers. Understanding customers' financial goals through meaningful conversations. Recommending suitable products and services where appropriate. Working closely with internal specialist teams to achieve the best outcomes for customers. Resolving complaints professionally and providing additional support to vulnerable customers. Delivering exceptional service while meeting quality, compliance and performance standards. Identifying opportunities to improve customer experience and internal processes. About You We're looking for individuals who genuinely enjoy helping others and can build trust through great conversations. You'll ideally have: Previous customer service experience (telephone, face-to-face or another customer-focused environment). Excellent communication and listening skills. A confident and professional telephone manner. Strong empathy and the ability to adapt your approach to different customers. The resilience to remain calm under pressure. Good attention to detail and the ability to follow regulated processes. A positive attitude with a willingness to learn and develop. Experience within financial services is beneficial but not essential. Benefits Annual discretionary bonus. Holidays increasing with service. Employer pension contributions of up to 10%. Hybrid and flexible working arrangements. Private medical insurance. Health and wellbeing support. Discounted gym memberships. Lifestyle reward scheme. Right to Work Applicants must already have the unrestricted right to work in the UK. Unfortunately, sponsorship is not available for this position. Interested? If you're looking to join a respected organisation where customer service comes first and your career development is genuinely supported, I'd love to speak with you. Apply today or get in touch for a confidential discussion. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service
Pertemps North West and North Wales Widnes, Cheshire
Job Title: Customer Service Location: Widnes (WA8 7QF) Salary: 30,000- 35,000 (DOE) Hours: Monday- Thursday 08:30- 16:50, Friday 08:30- 16:00 Contract: Permanent We are currently recruiting for an experienced Customer Service Advisor for our client a leading manufacturer of high-performance water treatment and process chemicals. As a Customer Service Advisor your duties will be: - Processing customer orders. Receiving orders and booking on to the system. Liaising with hauliers. Producing relevant paperwork. Updating trade agreements. Invoicing. Liaising with the production team. Purchase order processing. Purchase invoice authorisation for hauliers. The successful Customer Service Advisor will have the following skills: - Must have worked within a similar role previously. Ability to pick up tasks quickly and efficiently. Work well as part of a team and happy to conduct other duties where necessary. Strong organisational and communication skills. Good attention to detail. Computer literate. Additional Information Permanent Position. 25 days holiday plus bank holidays. Pension Scheme. Bonus Scheme. Fully funded Christmas party and race day.
Aug 11, 2026
Full time
Job Title: Customer Service Location: Widnes (WA8 7QF) Salary: 30,000- 35,000 (DOE) Hours: Monday- Thursday 08:30- 16:50, Friday 08:30- 16:00 Contract: Permanent We are currently recruiting for an experienced Customer Service Advisor for our client a leading manufacturer of high-performance water treatment and process chemicals. As a Customer Service Advisor your duties will be: - Processing customer orders. Receiving orders and booking on to the system. Liaising with hauliers. Producing relevant paperwork. Updating trade agreements. Invoicing. Liaising with the production team. Purchase order processing. Purchase invoice authorisation for hauliers. The successful Customer Service Advisor will have the following skills: - Must have worked within a similar role previously. Ability to pick up tasks quickly and efficiently. Work well as part of a team and happy to conduct other duties where necessary. Strong organisational and communication skills. Good attention to detail. Computer literate. Additional Information Permanent Position. 25 days holiday plus bank holidays. Pension Scheme. Bonus Scheme. Fully funded Christmas party and race day.
Search
Customer Service Representative
Search Skipton, Yorkshire
Customer Service Advisor Location: Skipton Full-Time, Permanent Start Date: August 2026 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do. What You'll Be Doing: As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include: Responding to customer enquiries, providing accurate and helpful information about our products and services Offering tailored solutions to meet the individual needs of each customer Addressing and resolving customer complaints promptly and professionally Collaborating with colleagues across different teams to ensure a smooth customer experience Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood What We're Looking For: To thrive in this role, you'll need: A passion for customer service and helping others Strong communication skills, both over the phone and in writing The ability to think on your feet and manage multiple tasks in a fast-paced environment Patience, empathy, and a solutions-focused attitude A genuine desire to go above and beyond for our customers What You'll Get: In return, we offer a competitive benefits package designed to reward your hard work and commitment, including: 25 days holiday per year, increasing with length of service Flexible buy or sell holiday scheme A generous pension scheme with employer contributions Performance-based annual bonus Salary sacrifice options for benefits like cars and tech And much more to support your wellbeing and career growth! If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 11, 2026
Full time
Customer Service Advisor Location: Skipton Full-Time, Permanent Start Date: August 2026 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do. What You'll Be Doing: As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include: Responding to customer enquiries, providing accurate and helpful information about our products and services Offering tailored solutions to meet the individual needs of each customer Addressing and resolving customer complaints promptly and professionally Collaborating with colleagues across different teams to ensure a smooth customer experience Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood What We're Looking For: To thrive in this role, you'll need: A passion for customer service and helping others Strong communication skills, both over the phone and in writing The ability to think on your feet and manage multiple tasks in a fast-paced environment Patience, empathy, and a solutions-focused attitude A genuine desire to go above and beyond for our customers What You'll Get: In return, we offer a competitive benefits package designed to reward your hard work and commitment, including: 25 days holiday per year, increasing with length of service Flexible buy or sell holiday scheme A generous pension scheme with employer contributions Performance-based annual bonus Salary sacrifice options for benefits like cars and tech And much more to support your wellbeing and career growth! If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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