Mortgage Administrator Mortgage Administrator Coordinator Mortgage Case Administrator Chippenham 27,562 per annum + Bonus Full-time Permanent Hybrid (3 Days Office / 2 Days Home after Probation) Introduction Acorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham . This is an excellent opportunity for an experienced Mortgage Administrator , Mortgage Case Administrator , Financial Services Administrator , or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years. Working closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process. Key Duties Provide proactive administrative support to a team of specialist Mortgage Brokers. Manage mortgage applications from submission through to completion. Liaise with lenders, solicitors, surveyors, estate agents, and customers to progress cases. Enter and maintain confidential client information accurately within specialist mortgage CRM systems. Ensure all records are accurate, up to date, and compliant. Handle incoming telephone calls and email enquiries professionally. Draft professional correspondence, letters, and documentation using Microsoft Office. Welcome office visitors and assist with general office administration. Maintain office supplies and place orders when required. Liaise with the management team regarding case progression and operational updates. Requirements Previous administrative experience is essential. Experience within mortgages , financial services , banking , or the property sector is highly desirable. Excellent verbal and written communication skills. Strong organisational and time management skills with the ability to prioritise a busy workload. High level of accuracy and attention to detail when processing confidential financial information. Professional and discreet approach to handling sensitive information. Proficient in Microsoft Word, Excel, and Outlook. Experience using mortgage CRM or financial services systems is advantageous. What We Offer Salary of 27,562 per annum , plus bonus. Monday to Thursday, 9am-5:30pm . Friday, 9am-5pm . Hybrid working available after successful completion of a six-month probation ( 3 days office / 2 days home ). Free on-site parking. Competitive annual leave allowance plus bank and religious holidays. Pension scheme. Ongoing career development opportunities. Friendly and vibrant company culture. Interested? If you're an experienced Mortgage Administrator , Mortgage Case Administrator , Mortgage Coordinator , Financial Services Administrator , Mortgage Processing Administrator , or Broker Support Administrator looking for your next opportunity in Chippenham , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 05, 2026
Full time
Mortgage Administrator Mortgage Administrator Coordinator Mortgage Case Administrator Chippenham 27,562 per annum + Bonus Full-time Permanent Hybrid (3 Days Office / 2 Days Home after Probation) Introduction Acorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham . This is an excellent opportunity for an experienced Mortgage Administrator , Mortgage Case Administrator , Financial Services Administrator , or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years. Working closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process. Key Duties Provide proactive administrative support to a team of specialist Mortgage Brokers. Manage mortgage applications from submission through to completion. Liaise with lenders, solicitors, surveyors, estate agents, and customers to progress cases. Enter and maintain confidential client information accurately within specialist mortgage CRM systems. Ensure all records are accurate, up to date, and compliant. Handle incoming telephone calls and email enquiries professionally. Draft professional correspondence, letters, and documentation using Microsoft Office. Welcome office visitors and assist with general office administration. Maintain office supplies and place orders when required. Liaise with the management team regarding case progression and operational updates. Requirements Previous administrative experience is essential. Experience within mortgages , financial services , banking , or the property sector is highly desirable. Excellent verbal and written communication skills. Strong organisational and time management skills with the ability to prioritise a busy workload. High level of accuracy and attention to detail when processing confidential financial information. Professional and discreet approach to handling sensitive information. Proficient in Microsoft Word, Excel, and Outlook. Experience using mortgage CRM or financial services systems is advantageous. What We Offer Salary of 27,562 per annum , plus bonus. Monday to Thursday, 9am-5:30pm . Friday, 9am-5pm . Hybrid working available after successful completion of a six-month probation ( 3 days office / 2 days home ). Free on-site parking. Competitive annual leave allowance plus bank and religious holidays. Pension scheme. Ongoing career development opportunities. Friendly and vibrant company culture. Interested? If you're an experienced Mortgage Administrator , Mortgage Case Administrator , Mortgage Coordinator , Financial Services Administrator , Mortgage Processing Administrator , or Broker Support Administrator looking for your next opportunity in Chippenham , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Planner - Social Housing (Drainage & Groundworks) Based in Essex Permanent 30,000 - 35,000 per annum We are seeking an experienced and organised Planner to join our growing team within the social housing sector. The successful candidate will be responsible for planning and coordinating drainage and groundwork maintenance and repair works, ensuring operatives are scheduled efficiently while delivering an excellent service to clients and residents. This role requires someone with previous planning or scheduling experience within social housing and a strong understanding of drainage and groundwork operations. You will play a key role in ensuring works are completed within agreed service level agreements (SLAs), maximising productivity and maintaining high levels of customer satisfaction. Key Responsibilities Plan and schedule daily, weekly, and reactive drainage and groundwork works. Allocate jobs to engineers and operatives based on skill set, location, availability, and priority. Monitor workloads and adjust schedules to meet client KPIs and contractual SLAs. Liaise with site supervisors, contract managers, residents, and clients to ensure effective communication throughout each job. Respond to emergency and urgent repair requests, reprioritising workloads where required. Track job progress and update scheduling systems with accurate information. Coordinate follow-on works, materials, and specialist subcontractors where necessary. Ensure operatives have the required information, access arrangements, and documentation before attending appointments. Minimise downtime and travel by optimising routes and workloads. Produce reports relating to completed works, outstanding jobs, and performance metrics. Support continuous improvement by identifying efficiencies within planning and scheduling processes. Maintain excellent customer service standards when dealing with residents and stakeholders. Essential Requirements Previous experience as a Planner, Scheduler, or Works Coordinator within the social housing sector. Proven knowledge of drainage and groundwork repairs and maintenance. Experience planning reactive maintenance and responsive repair works. Strong understanding of scheduling systems and workforce planning. Excellent organisational and time management skills. Ability to prioritise workloads in a fast-paced environment. Strong communication skills with the ability to build relationships with clients, residents, and operational teams. Competent using Microsoft Office and scheduling software. Ability to work under pressure while maintaining accuracy. Desirable Skills Experience working on social housing maintenance contracts. Knowledge of NHF Schedule of Rates. Experience using systems such as DRS, Opti-Time, Job Manager, Totalmobile, or similar workforce management software. Understanding of health and safety requirements within construction and maintenance environments.
Aug 05, 2026
Full time
Planner - Social Housing (Drainage & Groundworks) Based in Essex Permanent 30,000 - 35,000 per annum We are seeking an experienced and organised Planner to join our growing team within the social housing sector. The successful candidate will be responsible for planning and coordinating drainage and groundwork maintenance and repair works, ensuring operatives are scheduled efficiently while delivering an excellent service to clients and residents. This role requires someone with previous planning or scheduling experience within social housing and a strong understanding of drainage and groundwork operations. You will play a key role in ensuring works are completed within agreed service level agreements (SLAs), maximising productivity and maintaining high levels of customer satisfaction. Key Responsibilities Plan and schedule daily, weekly, and reactive drainage and groundwork works. Allocate jobs to engineers and operatives based on skill set, location, availability, and priority. Monitor workloads and adjust schedules to meet client KPIs and contractual SLAs. Liaise with site supervisors, contract managers, residents, and clients to ensure effective communication throughout each job. Respond to emergency and urgent repair requests, reprioritising workloads where required. Track job progress and update scheduling systems with accurate information. Coordinate follow-on works, materials, and specialist subcontractors where necessary. Ensure operatives have the required information, access arrangements, and documentation before attending appointments. Minimise downtime and travel by optimising routes and workloads. Produce reports relating to completed works, outstanding jobs, and performance metrics. Support continuous improvement by identifying efficiencies within planning and scheduling processes. Maintain excellent customer service standards when dealing with residents and stakeholders. Essential Requirements Previous experience as a Planner, Scheduler, or Works Coordinator within the social housing sector. Proven knowledge of drainage and groundwork repairs and maintenance. Experience planning reactive maintenance and responsive repair works. Strong understanding of scheduling systems and workforce planning. Excellent organisational and time management skills. Ability to prioritise workloads in a fast-paced environment. Strong communication skills with the ability to build relationships with clients, residents, and operational teams. Competent using Microsoft Office and scheduling software. Ability to work under pressure while maintaining accuracy. Desirable Skills Experience working on social housing maintenance contracts. Knowledge of NHF Schedule of Rates. Experience using systems such as DRS, Opti-Time, Job Manager, Totalmobile, or similar workforce management software. Understanding of health and safety requirements within construction and maintenance environments.
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
Aug 05, 2026
Contractor
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Based at our Bury St Edmunds (Higham) office in Suffolk, you'll be joining Aran, part of M Group Energy - an industry-leading provider of retrofit and energy efficiency solutions. With a strong reputation for quality and delivery, Aran is focused on raising standards across installation projects while improving the comfort, cost of living and sustainability of UK homes. What will you be doing? As a Field Technical Coordinator, you'll play a key role in ensuring health and safety standards are consistently delivered across our retrofit installation sites. This is a field-based role, where you'll work closely with operational teams, supervisors and subcontractors-supporting safe working practices and promoting a strong safety-first culture across all projects. As a Field Health & Safety Coordinator, you'll play a vital role in ensuring health and safety standards are consistently delivered across our retrofit installation projects. Working mainly on-site, you'll partner closely with operational teams, supervisors and subcontractors to embed a strong, proactive safety culture and ensure safe working practices are followed at all times. This is a hands-on, people-focused role where you'll balance compliance, coaching and continuous improvement to help teams deliver safely and effectively. Your responsibilities will include: Carrying out site inspections, safety observations and compliance checks across projects Monitoring working practices to ensure alignment with RAMS, company procedures and legal requirements Identifying risks, unsafe behaviours or conditions and supporting corrective actions Delivering toolbox talks, training sessions and safety briefings to site teams and subcontractors Reviewing site documentation (risk assessments, method statements, COSHH, PPE compliance) Maintaining clear records of inspections, observations and actions taken Supporting investigations into incidents, near misses and root cause analysis Identifying trends, risks and opportunities to improve safety performance Working alongside Contracts Managers, Supervisors and leadership teams to drive continuous improvement You'll be instrumental in creating a culture where everyone takes responsibility for safety-helping ensure we deliver work that's right first time, every time. What you'll bring We're looking for someone who's confident in the field, passionate about safety, and able to positively influence teams on-site. You'll bring: Experience working in construction, retrofit or field-based operational environments A strong understanding of construction health and safety practices Experience carrying out site inspections and safety observations The ability to engage and build relationships with site teams, installers and subcontractors Strong communication skills and a practical, solutions-focused approach A proactive mindset, with the confidence to challenge and improve ways of working Essential qualifications: NEBOSH General Certificate (or equivalent) CSCS card (or equivalent) Full UK driving licence Desirable qualifications but not deal breakers: IOSH Managing Safely or Working Safely SSSTS qualification Experience delivering toolbox talks Knowledge of retrofit installation activities such as insulation, ventilation or renewable technologies What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Employee assistance programme My Rewards portal, access to 1000's of retail discounts Enhanced maternity, paternity leave and adoption leave In addition, this role offers; Company events, including an annual Christmas party Christmas shutdown period Casual dress Free parking and on-site parking Referral programme Bereavement leave And yes Free Sandwich Friday About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. IND1
Aug 05, 2026
Full time
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Based at our Bury St Edmunds (Higham) office in Suffolk, you'll be joining Aran, part of M Group Energy - an industry-leading provider of retrofit and energy efficiency solutions. With a strong reputation for quality and delivery, Aran is focused on raising standards across installation projects while improving the comfort, cost of living and sustainability of UK homes. What will you be doing? As a Field Technical Coordinator, you'll play a key role in ensuring health and safety standards are consistently delivered across our retrofit installation sites. This is a field-based role, where you'll work closely with operational teams, supervisors and subcontractors-supporting safe working practices and promoting a strong safety-first culture across all projects. As a Field Health & Safety Coordinator, you'll play a vital role in ensuring health and safety standards are consistently delivered across our retrofit installation projects. Working mainly on-site, you'll partner closely with operational teams, supervisors and subcontractors to embed a strong, proactive safety culture and ensure safe working practices are followed at all times. This is a hands-on, people-focused role where you'll balance compliance, coaching and continuous improvement to help teams deliver safely and effectively. Your responsibilities will include: Carrying out site inspections, safety observations and compliance checks across projects Monitoring working practices to ensure alignment with RAMS, company procedures and legal requirements Identifying risks, unsafe behaviours or conditions and supporting corrective actions Delivering toolbox talks, training sessions and safety briefings to site teams and subcontractors Reviewing site documentation (risk assessments, method statements, COSHH, PPE compliance) Maintaining clear records of inspections, observations and actions taken Supporting investigations into incidents, near misses and root cause analysis Identifying trends, risks and opportunities to improve safety performance Working alongside Contracts Managers, Supervisors and leadership teams to drive continuous improvement You'll be instrumental in creating a culture where everyone takes responsibility for safety-helping ensure we deliver work that's right first time, every time. What you'll bring We're looking for someone who's confident in the field, passionate about safety, and able to positively influence teams on-site. You'll bring: Experience working in construction, retrofit or field-based operational environments A strong understanding of construction health and safety practices Experience carrying out site inspections and safety observations The ability to engage and build relationships with site teams, installers and subcontractors Strong communication skills and a practical, solutions-focused approach A proactive mindset, with the confidence to challenge and improve ways of working Essential qualifications: NEBOSH General Certificate (or equivalent) CSCS card (or equivalent) Full UK driving licence Desirable qualifications but not deal breakers: IOSH Managing Safely or Working Safely SSSTS qualification Experience delivering toolbox talks Knowledge of retrofit installation activities such as insulation, ventilation or renewable technologies What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Employee assistance programme My Rewards portal, access to 1000's of retail discounts Enhanced maternity, paternity leave and adoption leave In addition, this role offers; Company events, including an annual Christmas party Christmas shutdown period Casual dress Free parking and on-site parking Referral programme Bereavement leave And yes Free Sandwich Friday About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. IND1
Part Time Purchasing Executive 22 hours per week Swindon Initial 3 months, with view to go perm Your New Role As a Purchasing Coordinator, you'll play a key role in ensuring customer orders are processed accurately and efficiently from receipt through to completion. Acting as the link between internal sales teams, suppliers and customers, you'll manage the end-to-end order process, ensuring all information is correct, resolving any discrepancies and providing regular updates throughout the customer journey. You'll be the first point of contact for queries, taking ownership of issues through to resolution while delivering a high standard of customer service. Working in a fast-paced environment, you'll manage multiple priorities, maintain accurate records across internal systems and collaborate closely with colleagues to ensure operational targets and service standards are consistently achieved. Ensuring Your Success To succeed in this role, you'll have previous experience in a customer service, administration, purchasing, order management or coordination position where accuracy and attention to detail were essential. You'll be confident working across multiple systems, managing competing priorities and communicating effectively with both internal and external stakeholders. You'll demonstrate strong organisational skills, take ownership of your workload and proactively resolve issues while maintaining a customer-first approach. A collaborative mindset, excellent communication skills and the ability to remain calm under pressure are key to thriving in this role. Experience using Microsoft Office, particularly Excel, and working within service level agreements would be advantageous. In Return You'll become part of a supportive and collaborative team where your contribution is recognised and valued. The role offers excellent opportunities to develop your skills and gain exposure to a wide range of business functions. Alongside a competitive salary, you'll benefit from ongoing training, career development opportunities and a positive working environment that encourages teamwork, continuous improvement and professional growth.
Aug 05, 2026
Full time
Part Time Purchasing Executive 22 hours per week Swindon Initial 3 months, with view to go perm Your New Role As a Purchasing Coordinator, you'll play a key role in ensuring customer orders are processed accurately and efficiently from receipt through to completion. Acting as the link between internal sales teams, suppliers and customers, you'll manage the end-to-end order process, ensuring all information is correct, resolving any discrepancies and providing regular updates throughout the customer journey. You'll be the first point of contact for queries, taking ownership of issues through to resolution while delivering a high standard of customer service. Working in a fast-paced environment, you'll manage multiple priorities, maintain accurate records across internal systems and collaborate closely with colleagues to ensure operational targets and service standards are consistently achieved. Ensuring Your Success To succeed in this role, you'll have previous experience in a customer service, administration, purchasing, order management or coordination position where accuracy and attention to detail were essential. You'll be confident working across multiple systems, managing competing priorities and communicating effectively with both internal and external stakeholders. You'll demonstrate strong organisational skills, take ownership of your workload and proactively resolve issues while maintaining a customer-first approach. A collaborative mindset, excellent communication skills and the ability to remain calm under pressure are key to thriving in this role. Experience using Microsoft Office, particularly Excel, and working within service level agreements would be advantageous. In Return You'll become part of a supportive and collaborative team where your contribution is recognised and valued. The role offers excellent opportunities to develop your skills and gain exposure to a wide range of business functions. Alongside a competitive salary, you'll benefit from ongoing training, career development opportunities and a positive working environment that encourages teamwork, continuous improvement and professional growth.
We're looking for a proactive and organised Logistics & Office Services Assistant to join a busy corporate office environment. This role is central to the smooth day-to-day running of the workplace, ensuring mail, deliveries, office supplies and courier services are managed efficiently while providing excellent customer service to employees across the business. This is a hands-on role suited to someone who enjoys being active, thrives in a fast-paced environment and takes pride in delivering a high standard of operational support. Key Responsibilities Receive, log and distribute incoming mail, parcels and deliveries across the office. Prepare, process and dispatch outgoing mail and courier shipments using company systems and franking equipment. Coordinate courier collections and passenger vehicle bookings, ensuring cost-effective solutions are used. Deliver packages and confidential documents promptly throughout the building. Support the distribution of company publications and printed materials. Maintain stock levels of office stationery, tea points and logistics supplies, raising replenishment requests when required. Ensure the mailroom and logistics areas remain secure, organised and compliant with Health & Safety standards. Carry out regular housekeeping and maintain a clean, safe working environment. Build positive relationships with internal employees and external courier providers. Assist with general office logistics and provide ad hoc operational support as required. Skills & Experience Previous experience within a mailroom, office services, facilities, logistics or workplace support environment. Excellent organisational skills with strong attention to detail. Strong customer service and communication skills. Comfortable using Microsoft Office and package tracking/logistics systems. Ability to prioritise multiple tasks within a busy office. Reliable, proactive and able to work independently. Comfortable with manual handling and moving parcels where required. 2 month contract - ASAP Start Location London - onsite Rate - £15p/h
Aug 05, 2026
Contractor
We're looking for a proactive and organised Logistics & Office Services Assistant to join a busy corporate office environment. This role is central to the smooth day-to-day running of the workplace, ensuring mail, deliveries, office supplies and courier services are managed efficiently while providing excellent customer service to employees across the business. This is a hands-on role suited to someone who enjoys being active, thrives in a fast-paced environment and takes pride in delivering a high standard of operational support. Key Responsibilities Receive, log and distribute incoming mail, parcels and deliveries across the office. Prepare, process and dispatch outgoing mail and courier shipments using company systems and franking equipment. Coordinate courier collections and passenger vehicle bookings, ensuring cost-effective solutions are used. Deliver packages and confidential documents promptly throughout the building. Support the distribution of company publications and printed materials. Maintain stock levels of office stationery, tea points and logistics supplies, raising replenishment requests when required. Ensure the mailroom and logistics areas remain secure, organised and compliant with Health & Safety standards. Carry out regular housekeeping and maintain a clean, safe working environment. Build positive relationships with internal employees and external courier providers. Assist with general office logistics and provide ad hoc operational support as required. Skills & Experience Previous experience within a mailroom, office services, facilities, logistics or workplace support environment. Excellent organisational skills with strong attention to detail. Strong customer service and communication skills. Comfortable using Microsoft Office and package tracking/logistics systems. Ability to prioritise multiple tasks within a busy office. Reliable, proactive and able to work independently. Comfortable with manual handling and moving parcels where required. 2 month contract - ASAP Start Location London - onsite Rate - £15p/h
Main Purpose of Role: To support the smooth day-to-day running of our Chester office by delivering a professional, welcoming and efficient experience for employees, customers, visitors and suppliers. Acting as the first point of contact for the business, this varied role combines reception, administration, facilities coordination and basic IT support responsibilities, ensuring the office operates effectively while providing outstanding organisational and administrative support across multiple departments. Key Responsibilities: Office Administration & Operations Support Act as the first point of contact for visitors, customers and contractors. Welcome visitors, answer the doorbell and provide a professional and friendly reception service. Coordinate visitor visits, meeting room bookings and refreshments as required. Manage inventory and restock office supplies, food deliveries, and cleaning materials. Organise travel and accommodation bookings for employees and sales meetings. Manage incoming and outgoing post and courier services which include arranging the dispatch of consumables and materials to customers as well as manage employee clothing and PPE requests. Support general office administration and maintain an organised office environment. Coordinate onboarding arrangements and inductions for new employees. Building & Facilities Maintenance Monitor standard facility systems (HVAC, lighting, plumbing) and report major issues to senior management. Coordinate with external contractors, cleaners, and technicians for repairs and routine service appointments Conduct daily walk-throughs of the premises to identify maintenance issues, repairs, or tidiness needs. Health & Safety (H&S) Compliance Perform regular, scheduled safety checks (e.g., fire extinguisher inspections, first aid box inventory, emergency light testing). Keep emergency exit routes, hallways, and common areas clear of hazards. IT Support Arrange IT equipment for new starters and existing employees as required. Assist with basic IT setup and troubleshooting where appropriate. Escalate technical issues to the IT Support team and liaise with them to ensure resolution. Support the management and tracking of company IT equipment. Skills & Experience Previous experience in an office administration, coordination or receptionist role. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Confidence using Microsoft Office applications and troubleshooting basic IT issues. Ability to work independently and use initiative. Professional, approachable and customer-focused manner. Strong attention to detail and accuracy. Personal Attributes Warm, welcoming and approachable. Highly organised and proactive. Reliable and professional. Adaptable and willing to support a variety of business needs. Confident interacting with people at all levels. Enjoys building positive relationships and helping others. IT confident and comfortable supporting colleagues with basic technology queries Enhanced Benefits Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life Assurance (4 times basic salary) BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Enhanced Family Leave
Aug 05, 2026
Full time
Main Purpose of Role: To support the smooth day-to-day running of our Chester office by delivering a professional, welcoming and efficient experience for employees, customers, visitors and suppliers. Acting as the first point of contact for the business, this varied role combines reception, administration, facilities coordination and basic IT support responsibilities, ensuring the office operates effectively while providing outstanding organisational and administrative support across multiple departments. Key Responsibilities: Office Administration & Operations Support Act as the first point of contact for visitors, customers and contractors. Welcome visitors, answer the doorbell and provide a professional and friendly reception service. Coordinate visitor visits, meeting room bookings and refreshments as required. Manage inventory and restock office supplies, food deliveries, and cleaning materials. Organise travel and accommodation bookings for employees and sales meetings. Manage incoming and outgoing post and courier services which include arranging the dispatch of consumables and materials to customers as well as manage employee clothing and PPE requests. Support general office administration and maintain an organised office environment. Coordinate onboarding arrangements and inductions for new employees. Building & Facilities Maintenance Monitor standard facility systems (HVAC, lighting, plumbing) and report major issues to senior management. Coordinate with external contractors, cleaners, and technicians for repairs and routine service appointments Conduct daily walk-throughs of the premises to identify maintenance issues, repairs, or tidiness needs. Health & Safety (H&S) Compliance Perform regular, scheduled safety checks (e.g., fire extinguisher inspections, first aid box inventory, emergency light testing). Keep emergency exit routes, hallways, and common areas clear of hazards. IT Support Arrange IT equipment for new starters and existing employees as required. Assist with basic IT setup and troubleshooting where appropriate. Escalate technical issues to the IT Support team and liaise with them to ensure resolution. Support the management and tracking of company IT equipment. Skills & Experience Previous experience in an office administration, coordination or receptionist role. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Confidence using Microsoft Office applications and troubleshooting basic IT issues. Ability to work independently and use initiative. Professional, approachable and customer-focused manner. Strong attention to detail and accuracy. Personal Attributes Warm, welcoming and approachable. Highly organised and proactive. Reliable and professional. Adaptable and willing to support a variety of business needs. Confident interacting with people at all levels. Enjoys building positive relationships and helping others. IT confident and comfortable supporting colleagues with basic technology queries Enhanced Benefits Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life Assurance (4 times basic salary) BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Enhanced Family Leave
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Aug 05, 2026
Full time
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Aug 05, 2026
Full time
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Customer Support Coordinator Manufacturing Bridgend Salary: £25k - £27.5k We are seeking a customer focused professional to join our client s Customer Support Team This role combines excellent customer service with support for a range of specialist technical products. We are particularly interested in candidates with experience in customer support roles involving technical products, quotations, and order processing. Managing customer accounts, you will take ownership of enquiries, quotations, and orders, ensuring a smooth and professional customer experience. The Role Prepare and process customer quotations and orders. Manage customer enquiries and resolve issues efficiently. Provide pricing, product information, and technical data. Liaise with internal teams to ensure customer requirements are met. Identify opportunities to promote products and support sales growth. Maintain accurate customer and order records. The Person Experience in customer service, sales support, or account coordination. Experience processing quotations and orders, ideally for technical, construction or manufacturing Experience using CRM systems and Microsoft Office. Strong communication, organisational, and problem solving skills. Excellent attention to detail and ability to manage priorities. Positive attitude and willingness to learn. While this is a customer support role, the products have a technical focus. We are looking for someone who is comfortable working with technical product information and customer requirements, Full product training will be provided
Aug 05, 2026
Full time
Customer Support Coordinator Manufacturing Bridgend Salary: £25k - £27.5k We are seeking a customer focused professional to join our client s Customer Support Team This role combines excellent customer service with support for a range of specialist technical products. We are particularly interested in candidates with experience in customer support roles involving technical products, quotations, and order processing. Managing customer accounts, you will take ownership of enquiries, quotations, and orders, ensuring a smooth and professional customer experience. The Role Prepare and process customer quotations and orders. Manage customer enquiries and resolve issues efficiently. Provide pricing, product information, and technical data. Liaise with internal teams to ensure customer requirements are met. Identify opportunities to promote products and support sales growth. Maintain accurate customer and order records. The Person Experience in customer service, sales support, or account coordination. Experience processing quotations and orders, ideally for technical, construction or manufacturing Experience using CRM systems and Microsoft Office. Strong communication, organisational, and problem solving skills. Excellent attention to detail and ability to manage priorities. Positive attitude and willingness to learn. While this is a customer support role, the products have a technical focus. We are looking for someone who is comfortable working with technical product information and customer requirements, Full product training will be provided
Information Governance Coordinator Assignment Length: up to 12 weeks Location:Oldham Rate: 19.00 per hourHours: 35 per week As the Information Governance Coordinator, you will be responsible for handling confidential information with discretion, ensuring accuracy and maintaining exceptional attention to detail. You will be a confident communicator, capable of building strong working relationships with a range of stakeholders while delivering a high level of customer service. Requirements: Good understanding of working with confidential information. Excellent attention to detail with ability to prioritise and ensure targets are met. Proven ability to work methodically, follow agreed procedures and accurately record information. Good oral and written communication skills with key stakeholders at all levels. Experience of working in a customer focused environment and the ability to manage customer expectations. Good knowledge of Microsoft Office Excel and Word. Experience of undertaking a range of co-ordination and administration activities and be able to work to conflicting deadlines and priorities. Ability to work effectively and pro-actively without high levels of supervision. Apply Now If you are an experienced Information governance coordinator available at short notice and looking for your next temporary opportunity, we would love to hear from you.Apply today with your updated CV for immediate consideration. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Information Governance Coordinator Assignment Length: up to 12 weeks Location:Oldham Rate: 19.00 per hourHours: 35 per week As the Information Governance Coordinator, you will be responsible for handling confidential information with discretion, ensuring accuracy and maintaining exceptional attention to detail. You will be a confident communicator, capable of building strong working relationships with a range of stakeholders while delivering a high level of customer service. Requirements: Good understanding of working with confidential information. Excellent attention to detail with ability to prioritise and ensure targets are met. Proven ability to work methodically, follow agreed procedures and accurately record information. Good oral and written communication skills with key stakeholders at all levels. Experience of working in a customer focused environment and the ability to manage customer expectations. Good knowledge of Microsoft Office Excel and Word. Experience of undertaking a range of co-ordination and administration activities and be able to work to conflicting deadlines and priorities. Ability to work effectively and pro-actively without high levels of supervision. Apply Now If you are an experienced Information governance coordinator available at short notice and looking for your next temporary opportunity, we would love to hear from you.Apply today with your updated CV for immediate consideration. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
TWC HOME GROUP Customer Service Coordinator Join the team keeping our customers informed, reassured and looked after Reports to: Operations Manager Department: Installation Office Hours: Monday Friday, 8:00am 4:00pm Location: Headlands Grove Trading Estate, SN2 7JQ Salary & Package: £25,000 per annum + holidays. Full training provided. About the Role TWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after. What You'll Be Doing Customer Communication Call customers ahead of installation to talk them through what will happen on the day. Explain arrival times, site preparation and what to expect. Answer questions and keep customers reassured throughout. Aftercare Call customers after installation to check they're happy. Log any concerns and arrange prompt follow-up. Encourage happy customers to leave a review. Service & Remedial Management Take service calls and work out what's needed to put things right. Raise service reports and order any parts required. Track remedial jobs through to completion. Scheduling & Logistics Manage service engineers' diaries and book appointments efficiently. Confirm and rearrange appointments as needed. Make sure engineers have everything they need before heading out. Reception & Office Support Answer incoming calls and direct them to the right person. Take accurate messages and monitor the inbox. Support the Installation Office with day-to-day admin. Help keep schedules and customer records up to date. What We're Looking For Essential A friendly, professional telephone manner. Strong organisational skills and attention to detail. Comfortable multitasking in a busy office. Good computer literacy. A calm, problem-solving approach. Previous customer service experience. Desirable Experience in windows, doors or home improvements. Experience scheduling engineers or installation teams. Understanding of warranty or remedial processes. Experience using a CRM system. Interested in joining TWC Home Group? Apply now with your latest CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 05, 2026
Full time
TWC HOME GROUP Customer Service Coordinator Join the team keeping our customers informed, reassured and looked after Reports to: Operations Manager Department: Installation Office Hours: Monday Friday, 8:00am 4:00pm Location: Headlands Grove Trading Estate, SN2 7JQ Salary & Package: £25,000 per annum + holidays. Full training provided. About the Role TWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after. What You'll Be Doing Customer Communication Call customers ahead of installation to talk them through what will happen on the day. Explain arrival times, site preparation and what to expect. Answer questions and keep customers reassured throughout. Aftercare Call customers after installation to check they're happy. Log any concerns and arrange prompt follow-up. Encourage happy customers to leave a review. Service & Remedial Management Take service calls and work out what's needed to put things right. Raise service reports and order any parts required. Track remedial jobs through to completion. Scheduling & Logistics Manage service engineers' diaries and book appointments efficiently. Confirm and rearrange appointments as needed. Make sure engineers have everything they need before heading out. Reception & Office Support Answer incoming calls and direct them to the right person. Take accurate messages and monitor the inbox. Support the Installation Office with day-to-day admin. Help keep schedules and customer records up to date. What We're Looking For Essential A friendly, professional telephone manner. Strong organisational skills and attention to detail. Comfortable multitasking in a busy office. Good computer literacy. A calm, problem-solving approach. Previous customer service experience. Desirable Experience in windows, doors or home improvements. Experience scheduling engineers or installation teams. Understanding of warranty or remedial processes. Experience using a CRM system. Interested in joining TWC Home Group? Apply now with your latest CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Job Title: MRP, Planning & Production Controller Location : Hartlebury Salary: Up to 40k per annum Job Type: Permanent, Full-time About Cope Precision Founded over 80 years ago and remaining a proud family-run business, Cope Precision is a leader in specialist machining solutions. We are a company built on a foundation of precision engineering, integrated design, and robust supply chain management, all with a relentless focus on safety, quality, and customer service. Our modern manufacturing facility in Hartlebury, strategically located near major road and rail networks, is where our team collaborates to solve complex problems for our clients, shaping the future of their projects. At Cope Precision, every team member is an integral part of our daily commitment to continuous improvement, driving our collective success and helping to build a secure future for our business and our people. Key Responsibilities Production Planning and Oversight: You will be responsible for creating, managing, and executing all production plans and schedules. This involves constant communication with our production supervisors to ensure all customer orders are scheduled and planned accurately. You will monitor progress, identify potential bottlenecks, and proactively implement solutions to keep orders on track and within budget. This includes coordinating the efficient use of resources, from machinery and materials to manpower, to optimize output without compromising on quality. Customer and Supplier Management: You will serve as the main point of contact for a wide range of customers and suppliers. This requires excellent communication skills to provide updates, address queries, and resolve any issues that may arise. You will build and maintain strong, professional relationships with our supply chain partners, negotiating timelines and ensuring timely delivery of materials to prevent production delays. Similarly, you will work closely with customers to confirm their requirements are fully understood and that their expectations are not only met but exceeded. Order and Delivery Processing: A critical part of your role will be the meticulous processing of all customer orders. This includes inputting order details into our MRP system, generating necessary paperwork, and coordinating with logistics to arrange and oversee all deliveries. You will ensure that products are dispatched accurately and on time, maintaining a clear and organized record of all transactions. You will also be responsible for managing stock levels and conducting regular inventory checks to support efficient planning. Continuous Improvement: In line with our company culture, you will be expected to actively participate in our continuous improvement initiatives. You will analyze production data, generate reports, and make recommendations to refine our processes, reduce waste, and enhance overall efficiency. Your insights will be crucial in helping us evolve and adapt to industry changes, ensuring we remain at the forefront of the precision engineering sector. Required Skills and Attributes Technical Proficiency: You must be fully capable of working with business ERP/MRP planning systems to manage all planning, inventory, and production data. This is an essential requirement of the role. Proficiency in the Microsoft Office suite , particularly Word and Excel , is essential for tasks such as data analysis, report generation, and professional correspondence. Administration and Communication: You should possess excellent business administration skills , with a proven ability to manage office-related tasks, maintain accurate records, and handle confidential information. Strong communication skills, both written and verbal, are a must for dealing effectively with customers, suppliers, and internal teams at all levels. Problem-Solving and Initiative: You will need to think quickly on your feet and be able to work on your own initiative. A positive, problem-solving attitude is vital to navigating day-to-day challenges and ensuring smooth operations. You should be able to work well under pressure and manage multiple priorities to meet deadlines. If you are a driven and dedicated professional with a passion for excellence and a desire to contribute to a successful, family-oriented company, this could be the perfect opportunity for you. We are committed to investing in our people and providing a supportive environment where you can grow your career and make a real impact. IF this is you please click Apply and attach your CV Applicants with the roles such as; Production Planner, Production Scheduler, Materials Planner, Supply Chain Planner, Manufacturing Planner, Supply Planner, Production Control Manager, Production Manager, Materials Manager, Supply Chain Manager, Operations Manager, Inventory Manager, Logistics Manager, Demand Planner, Purchasing Representative, Production Supervisor, Production Coordinator, Planning Analyst, Inventory Control Specialist, Master Scheduler also be considered
Aug 05, 2026
Full time
Job Title: MRP, Planning & Production Controller Location : Hartlebury Salary: Up to 40k per annum Job Type: Permanent, Full-time About Cope Precision Founded over 80 years ago and remaining a proud family-run business, Cope Precision is a leader in specialist machining solutions. We are a company built on a foundation of precision engineering, integrated design, and robust supply chain management, all with a relentless focus on safety, quality, and customer service. Our modern manufacturing facility in Hartlebury, strategically located near major road and rail networks, is where our team collaborates to solve complex problems for our clients, shaping the future of their projects. At Cope Precision, every team member is an integral part of our daily commitment to continuous improvement, driving our collective success and helping to build a secure future for our business and our people. Key Responsibilities Production Planning and Oversight: You will be responsible for creating, managing, and executing all production plans and schedules. This involves constant communication with our production supervisors to ensure all customer orders are scheduled and planned accurately. You will monitor progress, identify potential bottlenecks, and proactively implement solutions to keep orders on track and within budget. This includes coordinating the efficient use of resources, from machinery and materials to manpower, to optimize output without compromising on quality. Customer and Supplier Management: You will serve as the main point of contact for a wide range of customers and suppliers. This requires excellent communication skills to provide updates, address queries, and resolve any issues that may arise. You will build and maintain strong, professional relationships with our supply chain partners, negotiating timelines and ensuring timely delivery of materials to prevent production delays. Similarly, you will work closely with customers to confirm their requirements are fully understood and that their expectations are not only met but exceeded. Order and Delivery Processing: A critical part of your role will be the meticulous processing of all customer orders. This includes inputting order details into our MRP system, generating necessary paperwork, and coordinating with logistics to arrange and oversee all deliveries. You will ensure that products are dispatched accurately and on time, maintaining a clear and organized record of all transactions. You will also be responsible for managing stock levels and conducting regular inventory checks to support efficient planning. Continuous Improvement: In line with our company culture, you will be expected to actively participate in our continuous improvement initiatives. You will analyze production data, generate reports, and make recommendations to refine our processes, reduce waste, and enhance overall efficiency. Your insights will be crucial in helping us evolve and adapt to industry changes, ensuring we remain at the forefront of the precision engineering sector. Required Skills and Attributes Technical Proficiency: You must be fully capable of working with business ERP/MRP planning systems to manage all planning, inventory, and production data. This is an essential requirement of the role. Proficiency in the Microsoft Office suite , particularly Word and Excel , is essential for tasks such as data analysis, report generation, and professional correspondence. Administration and Communication: You should possess excellent business administration skills , with a proven ability to manage office-related tasks, maintain accurate records, and handle confidential information. Strong communication skills, both written and verbal, are a must for dealing effectively with customers, suppliers, and internal teams at all levels. Problem-Solving and Initiative: You will need to think quickly on your feet and be able to work on your own initiative. A positive, problem-solving attitude is vital to navigating day-to-day challenges and ensuring smooth operations. You should be able to work well under pressure and manage multiple priorities to meet deadlines. If you are a driven and dedicated professional with a passion for excellence and a desire to contribute to a successful, family-oriented company, this could be the perfect opportunity for you. We are committed to investing in our people and providing a supportive environment where you can grow your career and make a real impact. IF this is you please click Apply and attach your CV Applicants with the roles such as; Production Planner, Production Scheduler, Materials Planner, Supply Chain Planner, Manufacturing Planner, Supply Planner, Production Control Manager, Production Manager, Materials Manager, Supply Chain Manager, Operations Manager, Inventory Manager, Logistics Manager, Demand Planner, Purchasing Representative, Production Supervisor, Production Coordinator, Planning Analyst, Inventory Control Specialist, Master Scheduler also be considered
Job Title: Procurement & Vendor Management Coordinator Location: Bracknell Hybrid Min. of 1 day in the office a week Salary: Up to 32,000 Working Hours: Monday to Friday 9 am to 5.30 pm Benefits: Flexible working 25 Days holiday Day off for your birthday Private medical cover Life Assurance 4 times salary Pension (contributory employer contribution up to 8%) Discretionary annual bonus Free onsite parking Health shield Enhanced Maternity/Paternity & Adoption leave About the role: Procurement & Vendor Management Coordinator: An excellent opportunity to join the Procurement & Contracts team of a leading financial services organisation, supporting the sourcing, onboarding and ongoing management of third-party suppliers. This is a varied role where you'll work closely with internal stakeholders and external vendors, carrying out market research, supporting tender processes, analysing spend and commercial data, assisting with supplier negotiations and ensuring robust vendor management processes are followed throughout the contract lifecycle. This role would suit someone with indirect procurement or purchasing experience gained in a corporate or regulated environment, particularly across areas such as professional services, IT, facilities, marketing or business services, rather than direct purchasing of goods or manufacturing materials. Candidates with a CIPS Level 3 qualification (or equivalent) will also be considered, even if they have limited commercial procurement experience, provided they can demonstrate strong analytical skills, excellent stakeholder management and a genuine interest in developing a career within procurement and vendor management. Responsibilities for the role of Procurement & Vendor Management Coordinator: Support the sourcing and onboarding of new suppliers and vendors. Assist with tender and procurement activities, including market research. Conduct spend, trend and cost-benefit analysis to support commercial decisions. Manage low-risk purchasing activities and supplier quotations. Support vendor negotiations to achieve best value. Maintain supplier records, procurement systems and contract information. Assist with vendor onboarding and ongoing supplier management. Ensure procurement activities comply with company policies and regulatory requirements. Build effective relationships with internal stakeholders and external suppliers. Support the continuous improvement of procurement and vendor management processes. Provide reporting and administrative support to the Procurement & Contracts team. Experience required for the role of Procurement & Vendor Management Coordinator: Experience in indirect procurement, purchasing, supplier or vendor management CIPS Level 3 (or equivalent) candidates will be considered even without extensive procurement experience. Strong analytical, organisational and stakeholder management skills, with good Excel and Microsoft Office knowledge. Financial services or other regulated industry experience is desirable but not essential. For more information regarding the role of Procurement & Vendor Management Coordinator , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business day
Aug 05, 2026
Full time
Job Title: Procurement & Vendor Management Coordinator Location: Bracknell Hybrid Min. of 1 day in the office a week Salary: Up to 32,000 Working Hours: Monday to Friday 9 am to 5.30 pm Benefits: Flexible working 25 Days holiday Day off for your birthday Private medical cover Life Assurance 4 times salary Pension (contributory employer contribution up to 8%) Discretionary annual bonus Free onsite parking Health shield Enhanced Maternity/Paternity & Adoption leave About the role: Procurement & Vendor Management Coordinator: An excellent opportunity to join the Procurement & Contracts team of a leading financial services organisation, supporting the sourcing, onboarding and ongoing management of third-party suppliers. This is a varied role where you'll work closely with internal stakeholders and external vendors, carrying out market research, supporting tender processes, analysing spend and commercial data, assisting with supplier negotiations and ensuring robust vendor management processes are followed throughout the contract lifecycle. This role would suit someone with indirect procurement or purchasing experience gained in a corporate or regulated environment, particularly across areas such as professional services, IT, facilities, marketing or business services, rather than direct purchasing of goods or manufacturing materials. Candidates with a CIPS Level 3 qualification (or equivalent) will also be considered, even if they have limited commercial procurement experience, provided they can demonstrate strong analytical skills, excellent stakeholder management and a genuine interest in developing a career within procurement and vendor management. Responsibilities for the role of Procurement & Vendor Management Coordinator: Support the sourcing and onboarding of new suppliers and vendors. Assist with tender and procurement activities, including market research. Conduct spend, trend and cost-benefit analysis to support commercial decisions. Manage low-risk purchasing activities and supplier quotations. Support vendor negotiations to achieve best value. Maintain supplier records, procurement systems and contract information. Assist with vendor onboarding and ongoing supplier management. Ensure procurement activities comply with company policies and regulatory requirements. Build effective relationships with internal stakeholders and external suppliers. Support the continuous improvement of procurement and vendor management processes. Provide reporting and administrative support to the Procurement & Contracts team. Experience required for the role of Procurement & Vendor Management Coordinator: Experience in indirect procurement, purchasing, supplier or vendor management CIPS Level 3 (or equivalent) candidates will be considered even without extensive procurement experience. Strong analytical, organisational and stakeholder management skills, with good Excel and Microsoft Office knowledge. Financial services or other regulated industry experience is desirable but not essential. For more information regarding the role of Procurement & Vendor Management Coordinator , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business day
Operations Coordinator Location: Armagh- Crossmaglen Salary: up to 32k per annum Hours: 8am-4.30pm Full-Time, Permanent Nominate Recruitment is have exclusively partnered with a fast-growing Health & Safety Consultancy supporting construction clients across Ireland based in Crossmaglen. This is far more than an administration role. You'll become the person at the centre of the business, coordinating projects, supporting clients, keeping operations running smoothly and playing a key role in the company's continued growth. The Role You'll be responsible for ensuring consultants are in the right place, at the right time, while providing operational support across the business. Key Responsibilities Coordinate and manage consultant audit schedules Liaise with clients to confirm projects are live, site access is arranged and all audit details are in place. Schedule consultants efficiently, grouping appointments geographically to minimise travel. Monitor schedules throughout the day and respond quickly to changes from clients or consultants. Reallocate cancelled appointments wherever possible and maintain accurate CRM records and calendars. Coordinate the Wider Team Act as the central point of coordination for the company's virtual assistant team. Ensure Standard Operating Procedures (SOPs) remain accurate, up to date and consistently followed. Support team productivity and ensure work aligns with business priorities. Support Clients & the Managing Director Handle day-to-day client enquiries, arrange meetings and provide documentation. Manage the Managing Director's diary and support inbox management. Chase outstanding actions and ensure projects continue moving forward efficiently. About You We're looking for someone who thrives in a fast-paced environment and enjoys making things happen. You'll have: Exceptional organisational and planning skills. A proactive approach with the confidence to work independently. Strong communication skills and the ability to build positive relationships with clients and colleagues. The confidence to manage difficult conversations professionally and assertively. The ability to remain calm whilst managing multiple priorities. Excellent IT skills, including Outlook and Excel, with the ability to quickly learn new systems such as Experience in scheduling, logistics, office coordination, dispatch or construction administration essential. A full, clean driving licence is preferred due to the office location.
Aug 05, 2026
Full time
Operations Coordinator Location: Armagh- Crossmaglen Salary: up to 32k per annum Hours: 8am-4.30pm Full-Time, Permanent Nominate Recruitment is have exclusively partnered with a fast-growing Health & Safety Consultancy supporting construction clients across Ireland based in Crossmaglen. This is far more than an administration role. You'll become the person at the centre of the business, coordinating projects, supporting clients, keeping operations running smoothly and playing a key role in the company's continued growth. The Role You'll be responsible for ensuring consultants are in the right place, at the right time, while providing operational support across the business. Key Responsibilities Coordinate and manage consultant audit schedules Liaise with clients to confirm projects are live, site access is arranged and all audit details are in place. Schedule consultants efficiently, grouping appointments geographically to minimise travel. Monitor schedules throughout the day and respond quickly to changes from clients or consultants. Reallocate cancelled appointments wherever possible and maintain accurate CRM records and calendars. Coordinate the Wider Team Act as the central point of coordination for the company's virtual assistant team. Ensure Standard Operating Procedures (SOPs) remain accurate, up to date and consistently followed. Support team productivity and ensure work aligns with business priorities. Support Clients & the Managing Director Handle day-to-day client enquiries, arrange meetings and provide documentation. Manage the Managing Director's diary and support inbox management. Chase outstanding actions and ensure projects continue moving forward efficiently. About You We're looking for someone who thrives in a fast-paced environment and enjoys making things happen. You'll have: Exceptional organisational and planning skills. A proactive approach with the confidence to work independently. Strong communication skills and the ability to build positive relationships with clients and colleagues. The confidence to manage difficult conversations professionally and assertively. The ability to remain calm whilst managing multiple priorities. Excellent IT skills, including Outlook and Excel, with the ability to quickly learn new systems such as Experience in scheduling, logistics, office coordination, dispatch or construction administration essential. A full, clean driving licence is preferred due to the office location.
Materials Controller Opportunity! This is a first-class Materials Controller position; this role will be site based in Immingham! This is a combination of office-based and hands on within a manufacturing environment. This role may involve manual handling and time spent in storage areas. This is certainly a hands-on role! Candidates from a Materials, Planning, Supply Chain, Manufacturing or Production backgrounds are encouraged to apply. WHAT IS IN IT FOR YOU? Annual base Salary of £32,000 per annum Monday to Friday working hours, office based in Immingham. 33 days holiday leave, inclusive of bank holidays. 4% employee, 5% business pension contribution This is a site-based role in Immingham. Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one A clear voice within the business. Extremely positive culture Ongoing continuous investment within the business! Business is backed by a hugely recognised and respected PLC. THE BUSINESS Our client specialises within the Agricultural sector, they are a true market leader within their niche. They seek to appoint a Materials Controller on a permanent basis from day one. The Materials Coordinator is responsible for ensuring the timely availability and movement of raw materials, packaging, and production consumables to support the production plan. Working closely with the Planning Lead, Stock Controller, Production, Purchasing and Logistics teams, the role coordinates material requirements, monitors shortages, and helps maintain efficient material flow throughout the manufacturing process. THE ROLE Review production schedules and identify material requirements. Ensure raw materials and packaging are available to support planned production. Highlight actual or potential shortages to the Planning Lead. Coordinate material availability to minimise production downtime. Work closely with Production Supervisors to understand changing material requirements. Coordinate the timely movement of materials to production areas. Respond to changes in production priorities. Assist with managing material substitutions where approved. Escalate supply risks affecting production. Support expediting of urgent materials when required. Use stock reports to determine material availability. Help resolve shortages and supply issues. Support investigations into stock discrepancies where they impact production. Assist with managing slow-moving or obsolete materials. Assist with cycle counts where required. Assist with updating ERP/MRP systems with material information. Maintain planning spreadsheets and reports. Produce shortage reports for daily production meetings. Support the Planning Lead with planning administration. Identify opportunities to improve material flow. Reduce material shortages and unnecessary stock movements. Support improvements to planning processes. Assist with developing standard operating procedures. Follow all site health and safety procedures. Promote safe material handling practices. THE PERSON Experience in a manufacturing or production environment. Experience in planning, purchasing, logistics or materials coordination. Good computer literacy. Experience using ERP/MRP systems. Understanding of production planning. Knowledge of inventory management principles. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group
Aug 05, 2026
Full time
Materials Controller Opportunity! This is a first-class Materials Controller position; this role will be site based in Immingham! This is a combination of office-based and hands on within a manufacturing environment. This role may involve manual handling and time spent in storage areas. This is certainly a hands-on role! Candidates from a Materials, Planning, Supply Chain, Manufacturing or Production backgrounds are encouraged to apply. WHAT IS IN IT FOR YOU? Annual base Salary of £32,000 per annum Monday to Friday working hours, office based in Immingham. 33 days holiday leave, inclusive of bank holidays. 4% employee, 5% business pension contribution This is a site-based role in Immingham. Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one A clear voice within the business. Extremely positive culture Ongoing continuous investment within the business! Business is backed by a hugely recognised and respected PLC. THE BUSINESS Our client specialises within the Agricultural sector, they are a true market leader within their niche. They seek to appoint a Materials Controller on a permanent basis from day one. The Materials Coordinator is responsible for ensuring the timely availability and movement of raw materials, packaging, and production consumables to support the production plan. Working closely with the Planning Lead, Stock Controller, Production, Purchasing and Logistics teams, the role coordinates material requirements, monitors shortages, and helps maintain efficient material flow throughout the manufacturing process. THE ROLE Review production schedules and identify material requirements. Ensure raw materials and packaging are available to support planned production. Highlight actual or potential shortages to the Planning Lead. Coordinate material availability to minimise production downtime. Work closely with Production Supervisors to understand changing material requirements. Coordinate the timely movement of materials to production areas. Respond to changes in production priorities. Assist with managing material substitutions where approved. Escalate supply risks affecting production. Support expediting of urgent materials when required. Use stock reports to determine material availability. Help resolve shortages and supply issues. Support investigations into stock discrepancies where they impact production. Assist with managing slow-moving or obsolete materials. Assist with cycle counts where required. Assist with updating ERP/MRP systems with material information. Maintain planning spreadsheets and reports. Produce shortage reports for daily production meetings. Support the Planning Lead with planning administration. Identify opportunities to improve material flow. Reduce material shortages and unnecessary stock movements. Support improvements to planning processes. Assist with developing standard operating procedures. Follow all site health and safety procedures. Promote safe material handling practices. THE PERSON Experience in a manufacturing or production environment. Experience in planning, purchasing, logistics or materials coordination. Good computer literacy. Experience using ERP/MRP systems. Understanding of production planning. Knowledge of inventory management principles. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group
Your new company A well-established organisation is seeking a proactive and creative Communications & Stakeholder Engagement Coordinator to support the delivery of internal communications, customer engagement activities and stakeholder relationship management.This varied role offers the opportunity to develop engaging communications, create high-quality content, support customer interactions, and build strong relationships across operational teams and external stakeholders. The successful candidate will play a key role in promoting collaboration, supporting business objectives and enhancing both employee and customer experience. Your new role Produce engaging monthly newsletters, including content creation, copywriting, visual design and publication management. Maintain and continuously update internal communication platforms with business updates, success stories and key organisational messages. Develop professional presentations for a range of audiences, ensuring clear messaging and engaging design. Design posters, promotional materials and communication assets to support internal and external campaigns. Assist in producing best practice guides, case studies and supporting documentation. Support the preparation of award submissions and recognition initiatives through effective content creation and storytelling. Conduct regular engagement visits with operational and internal teams to strengthen collaboration and develop positive working relationships. Build and maintain strong relationships with clients, supply chain partners and wider stakeholders. Gather feedback and insights from stakeholders to support continuous improvement initiatives. Work closely with operational leadership teams to ensure consistent and effective communication across the business. Prepare and issue professional responses to customer enquiries. Support customer communication activities, ensuring information is delivered accurately and within agreed timescales. Assist in enhancing customer satisfaction through effective engagement and communication. Support the delivery of social value commitments and community-focused initiatives. Participate in organised volunteering and community engagement activities. Identify opportunities to enhance stakeholder engagement and positive community impact. What you'll need to succeed Previous experience within a communications, administration, customer service or stakeholder engagement role. Excellent written and verbal communication skills. Strong organisational and time-management abilities. Experience producing communications materials such as newsletters, presentations or promotional content. Strong attention to detail and commitment to quality. Good knowledge of Microsoft Office applications, including Word, Outlook, Excel and PowerPoint. Confidence communicating with a variety of stakeholders. Ability to manage multiple priorities and meet deadlines. Strong problem-solving skills and a proactive approach. Experience producing internal communications or employee engagement content. Experience supporting customer communications and stakeholder management. Experience writing case studies, award submissions or business documentation. Understanding of social value, community engagement or corporate responsibility initiatives. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Full time
Your new company A well-established organisation is seeking a proactive and creative Communications & Stakeholder Engagement Coordinator to support the delivery of internal communications, customer engagement activities and stakeholder relationship management.This varied role offers the opportunity to develop engaging communications, create high-quality content, support customer interactions, and build strong relationships across operational teams and external stakeholders. The successful candidate will play a key role in promoting collaboration, supporting business objectives and enhancing both employee and customer experience. Your new role Produce engaging monthly newsletters, including content creation, copywriting, visual design and publication management. Maintain and continuously update internal communication platforms with business updates, success stories and key organisational messages. Develop professional presentations for a range of audiences, ensuring clear messaging and engaging design. Design posters, promotional materials and communication assets to support internal and external campaigns. Assist in producing best practice guides, case studies and supporting documentation. Support the preparation of award submissions and recognition initiatives through effective content creation and storytelling. Conduct regular engagement visits with operational and internal teams to strengthen collaboration and develop positive working relationships. Build and maintain strong relationships with clients, supply chain partners and wider stakeholders. Gather feedback and insights from stakeholders to support continuous improvement initiatives. Work closely with operational leadership teams to ensure consistent and effective communication across the business. Prepare and issue professional responses to customer enquiries. Support customer communication activities, ensuring information is delivered accurately and within agreed timescales. Assist in enhancing customer satisfaction through effective engagement and communication. Support the delivery of social value commitments and community-focused initiatives. Participate in organised volunteering and community engagement activities. Identify opportunities to enhance stakeholder engagement and positive community impact. What you'll need to succeed Previous experience within a communications, administration, customer service or stakeholder engagement role. Excellent written and verbal communication skills. Strong organisational and time-management abilities. Experience producing communications materials such as newsletters, presentations or promotional content. Strong attention to detail and commitment to quality. Good knowledge of Microsoft Office applications, including Word, Outlook, Excel and PowerPoint. Confidence communicating with a variety of stakeholders. Ability to manage multiple priorities and meet deadlines. Strong problem-solving skills and a proactive approach. Experience producing internal communications or employee engagement content. Experience supporting customer communications and stakeholder management. Experience writing case studies, award submissions or business documentation. Understanding of social value, community engagement or corporate responsibility initiatives. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Workplace Services Receptionist/Coordinator Job Objectives and Responsibilities This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Paper initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill
Aug 05, 2026
Full time
Job Title: Workplace Services Receptionist/Coordinator Job Objectives and Responsibilities This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Paper initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill
Onsite Recruitment Coordinator / Consultant Location: Petersfield Pay Rate: 13.02 per hour Job Type: Temporary Ongoing Hours: Full Time, Monday to Friday, Working Hours to be discussed. About the Role We are looking for a proactive and organised Onsite Recruitment Coordinator / Consultant to join our team based in Petersfield. This is an office-based role supporting a busy operation, ensuring workers are managed effectively and recruitment processes run smoothly. This is an excellent opportunity for someone with administration, recruitment, customer service, or coordination experience who enjoys working in a fast-paced environment and building strong relationships with people. This is a long-term opportunity for the right person. We are ideally looking for someone who is interested in building a career within recruitment and is keen to develop their skills and progress within the industry You will support a workforce operating across various shifts, ensuring effective communication and workforce planning throughout the day. Key Responsibilities Supporting and coordinating the workforce across various shifts Booking candidate assessments and interviews Meeting and greeting candidates and workers on site Conducting shift handovers and daily workforce catch-ups Workforce planning and shift coordination Maintaining accurate records and updating internal systems Processing payroll information and timesheets Using spreadsheets and recruitment systems to manage staffing requirements Liaising with site management and workers to ensure operational needs are met Providing general administrative support Building and maintaining strong relationships with workers and site managemen What We're Looking For Previous experience in recruitment, administration, coordination, customer service, or a similar role Strong organisational and planning skills Confident using Microsoft Office, particularly Excel Comfortable working with multiple systems and databases Excellent communication and interpersonal skills Motivated, proactive, and able to work independently Strong attention to detail Ability to thrive in a fast-paced environment An interest in developing a long-term career in recruitment What's on Offer? 13.02 per hour Days - Monday to Friday Ongoing temporary assignment with long-term potential Full training and support Supportive team environment Opportunity to develop recruitment, workforce planning, and people management skills Potential for career progression for the right candidate Interested? Apply today to learn more about this exciting opportunity in Petersfield and take the next step in your recruitment career Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 05, 2026
Seasonal
Onsite Recruitment Coordinator / Consultant Location: Petersfield Pay Rate: 13.02 per hour Job Type: Temporary Ongoing Hours: Full Time, Monday to Friday, Working Hours to be discussed. About the Role We are looking for a proactive and organised Onsite Recruitment Coordinator / Consultant to join our team based in Petersfield. This is an office-based role supporting a busy operation, ensuring workers are managed effectively and recruitment processes run smoothly. This is an excellent opportunity for someone with administration, recruitment, customer service, or coordination experience who enjoys working in a fast-paced environment and building strong relationships with people. This is a long-term opportunity for the right person. We are ideally looking for someone who is interested in building a career within recruitment and is keen to develop their skills and progress within the industry You will support a workforce operating across various shifts, ensuring effective communication and workforce planning throughout the day. Key Responsibilities Supporting and coordinating the workforce across various shifts Booking candidate assessments and interviews Meeting and greeting candidates and workers on site Conducting shift handovers and daily workforce catch-ups Workforce planning and shift coordination Maintaining accurate records and updating internal systems Processing payroll information and timesheets Using spreadsheets and recruitment systems to manage staffing requirements Liaising with site management and workers to ensure operational needs are met Providing general administrative support Building and maintaining strong relationships with workers and site managemen What We're Looking For Previous experience in recruitment, administration, coordination, customer service, or a similar role Strong organisational and planning skills Confident using Microsoft Office, particularly Excel Comfortable working with multiple systems and databases Excellent communication and interpersonal skills Motivated, proactive, and able to work independently Strong attention to detail Ability to thrive in a fast-paced environment An interest in developing a long-term career in recruitment What's on Offer? 13.02 per hour Days - Monday to Friday Ongoing temporary assignment with long-term potential Full training and support Supportive team environment Opportunity to develop recruitment, workforce planning, and people management skills Potential for career progression for the right candidate Interested? Apply today to learn more about this exciting opportunity in Petersfield and take the next step in your recruitment career Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Planner/Scheduler/Coordinator Maidstone 26,000 - 27,000 Huntress is recruiting a Planner/Scheduler/Coordinator to join our client's Planning, Scheduling & Dispatch department in Maidstone. You'll join a busy, fast-paced team coordinating field-based operatives across the UK. This is a great opportunity for someone who's organised, quick-thinking, and comfortable working to deadlines - full training provided, with genuine scope to develop within the department. Please note: this role operates on a rotating shift pattern, so you'll need to be flexible and comfortable working shifts. What you'll be doing: Scheduling responsive and planned appointments for field-based operatives, using multiple works management systems Liaising with and directing field-based operatives to keep jobs on track Monitoring response times and SLAs, and understanding the difference between planned and responsive works Spotting early warning signs of risk to response times and escalating promptly What we're looking for: Strong problem-solving skills - someone who thinks on their feet Confident with MS Office and comfortable picking up new systems Customer service experience and a target-driven mindset are a plus (this is not a call centre role) Accurate, efficient data input skills If you're organised, resilient under pressure, and want a role with real variety, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 05, 2026
Full time
Planner/Scheduler/Coordinator Maidstone 26,000 - 27,000 Huntress is recruiting a Planner/Scheduler/Coordinator to join our client's Planning, Scheduling & Dispatch department in Maidstone. You'll join a busy, fast-paced team coordinating field-based operatives across the UK. This is a great opportunity for someone who's organised, quick-thinking, and comfortable working to deadlines - full training provided, with genuine scope to develop within the department. Please note: this role operates on a rotating shift pattern, so you'll need to be flexible and comfortable working shifts. What you'll be doing: Scheduling responsive and planned appointments for field-based operatives, using multiple works management systems Liaising with and directing field-based operatives to keep jobs on track Monitoring response times and SLAs, and understanding the difference between planned and responsive works Spotting early warning signs of risk to response times and escalating promptly What we're looking for: Strong problem-solving skills - someone who thinks on their feet Confident with MS Office and comfortable picking up new systems Customer service experience and a target-driven mindset are a plus (this is not a call centre role) Accurate, efficient data input skills If you're organised, resilient under pressure, and want a role with real variety, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.