About the Role We are seeking a highly organised and customer-focused Customer Care Coordinator to join our team. This role is responsible for ensuring customers experience a seamless transition from the sales process through to aftercare, providing exceptional service and support throughout the defects and maintenance period.You will act as the key point of contact for customers, clients, contractors, and maintenance operatives, coordinating defect resolution work, managing appointments, maintaining accurate records, and ensuring high levels of customer satisfaction. Key ResponsibilitiesCustomer Service & Defects Management Ensure customers experience a smooth transition from sales to aftersales. Act as the first point of contact for customers reporting defects and maintenance issues. Respond promptly to customer enquiries via telephone and email. Liaise with customers throughout the defects process, keeping them informed until issues are fully resolved. Assist in managing reported defects through to an effective and timely resolution. Maintain high levels of customer satisfaction through excellent communication and service delivery. Coordination & Scheduling Assist in organising and coordinating direct maintenance operatives. Work closely with external contractors to ensure works are completed within agreed timescales. Book appointments and arrange access for maintenance visits. Organise weekly work schedules and diaries for maintenance operatives. Raise work schedules and job orders using the company's CRM system. Send appointment letters and weekly SMS reminders to customers. Administration & Reporting Set up new contracts on internal CRM systems. Maintain contract and development records, including uploading handover certificates, correspondence, and recording handover dates. Keep accurate records of all defects, communications, appointments, and completed work. Prepare monthly reports on DLP schedules and contract closures. Liaise regularly with the Customer Care Manager and provide updates as required. Compliance Adhere to all company Health & Safety policies and procedures. Take reasonable care for your own health and safety and that of colleagues, customers, and contractors. Support the company's commitment to Equality, Diversity, and Inclusion policies and practices. Skills & Experience Previous experience in an administration, customer service, scheduling, or coordinator role. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent verbal and written communication skills. Confident using CRM systems and Microsoft Office applications. Strong attention to detail and accuracy. Ability to work effectively with customers, contractors, and internal stakeholders. A proactive and collaborative approach to problem-solving. What We're Looking For Excellent customer service skills. Strong planning and coordination abilities. Ability to work in a fast-paced environment. Professional and approachable manner. Positive attitude with a focus on delivering results. Team player with excellent interpersonal skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
About the Role We are seeking a highly organised and customer-focused Customer Care Coordinator to join our team. This role is responsible for ensuring customers experience a seamless transition from the sales process through to aftercare, providing exceptional service and support throughout the defects and maintenance period.You will act as the key point of contact for customers, clients, contractors, and maintenance operatives, coordinating defect resolution work, managing appointments, maintaining accurate records, and ensuring high levels of customer satisfaction. Key ResponsibilitiesCustomer Service & Defects Management Ensure customers experience a smooth transition from sales to aftersales. Act as the first point of contact for customers reporting defects and maintenance issues. Respond promptly to customer enquiries via telephone and email. Liaise with customers throughout the defects process, keeping them informed until issues are fully resolved. Assist in managing reported defects through to an effective and timely resolution. Maintain high levels of customer satisfaction through excellent communication and service delivery. Coordination & Scheduling Assist in organising and coordinating direct maintenance operatives. Work closely with external contractors to ensure works are completed within agreed timescales. Book appointments and arrange access for maintenance visits. Organise weekly work schedules and diaries for maintenance operatives. Raise work schedules and job orders using the company's CRM system. Send appointment letters and weekly SMS reminders to customers. Administration & Reporting Set up new contracts on internal CRM systems. Maintain contract and development records, including uploading handover certificates, correspondence, and recording handover dates. Keep accurate records of all defects, communications, appointments, and completed work. Prepare monthly reports on DLP schedules and contract closures. Liaise regularly with the Customer Care Manager and provide updates as required. Compliance Adhere to all company Health & Safety policies and procedures. Take reasonable care for your own health and safety and that of colleagues, customers, and contractors. Support the company's commitment to Equality, Diversity, and Inclusion policies and practices. Skills & Experience Previous experience in an administration, customer service, scheduling, or coordinator role. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent verbal and written communication skills. Confident using CRM systems and Microsoft Office applications. Strong attention to detail and accuracy. Ability to work effectively with customers, contractors, and internal stakeholders. A proactive and collaborative approach to problem-solving. What We're Looking For Excellent customer service skills. Strong planning and coordination abilities. Ability to work in a fast-paced environment. Professional and approachable manner. Positive attitude with a focus on delivering results. Team player with excellent interpersonal skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Position: Operations Coordinator Location: Bolton (Head Office) Hours: Full-Time, 40 Hours per Week Reports To: Operations Manager Role Overview We are seeking a highly organised and proactive Operations Coordinator to support the efficient delivery of our construction, facilities management, maintenance, and project activities. Acting as a central point of coordination, you will work closely with clients, project teams, engineers, subcontractors, suppliers, and internal departments to ensure works are planned, scheduled, and delivered safely, on time, within budget, and to the highest quality standards. This is a fast-paced role requiring excellent organisational, communication, and problem-solving skills, with a strong focus on customer service, operational efficiency, compliance, and continuous improvement. Key Responsibilities Coordinate day-to-day operational activities across multiple projects and contracts. Schedule engineers, subcontractors, suppliers, and resources efficiently. Monitor work progress and ensure operational deadlines and service levels are achieved. Support Project Managers with project administration, mobilisation, procurement, and project close-out activities. Raise purchase orders, source materials, and assist with cost tracking. Maintain project documentation, compliance records, and operational systems. Coordinate and review RAMS, contractor accreditations, insurance documentation, and competency records. Support compliance with health & safety legislation, company procedures, and ISO management systems. Act as a key point of contact for clients, suppliers, and subcontractors. Produce operational reports, KPIs, schedules, and management information. Assist with performance monitoring, customer service delivery, and continuous improvement initiatives. Requirements Essential: Previous experience in an Operations Coordinator, Project Coordinator, Scheduler, or Administrative role. Strong organisational and planning skills with the ability to manage multiple priorities. Excellent communication and customer service skills. Proficient in Microsoft Office, particularly Excel, Word, and Outlook. Experience using job management, CRM, ERP, CAFM, or similar systems. High attention to detail and strong administrative capabilities. Desirable: Experience within construction, facilities management, engineering, building services, or property maintenance sectors. Knowledge of planned and reactive maintenance operations. Understanding of subcontractor management, procurement, and supplier coordination. IOSH Working Safely, Prince2 Foundation, or similar qualifications. Familiarity with ISO 9001, ISO 14001, and ISO 45001 management systems. Key Skills Operational Planning & Coordination Project Administration Resource Scheduling Supplier & Subcontractor Management Compliance & Documentation Control Health & Safety Awareness Reporting & KPI Analysis Customer Service Excellence Problem Solving & Decision Making Continuous Improvement Career Development This role offers excellent opportunities for progression into Senior Operations Coordinator, Project Coordinator, Contracts Coordinator, Operations Manager, or Contracts Manager positions, supported by ongoing training and professional development.
Jul 31, 2026
Full time
Position: Operations Coordinator Location: Bolton (Head Office) Hours: Full-Time, 40 Hours per Week Reports To: Operations Manager Role Overview We are seeking a highly organised and proactive Operations Coordinator to support the efficient delivery of our construction, facilities management, maintenance, and project activities. Acting as a central point of coordination, you will work closely with clients, project teams, engineers, subcontractors, suppliers, and internal departments to ensure works are planned, scheduled, and delivered safely, on time, within budget, and to the highest quality standards. This is a fast-paced role requiring excellent organisational, communication, and problem-solving skills, with a strong focus on customer service, operational efficiency, compliance, and continuous improvement. Key Responsibilities Coordinate day-to-day operational activities across multiple projects and contracts. Schedule engineers, subcontractors, suppliers, and resources efficiently. Monitor work progress and ensure operational deadlines and service levels are achieved. Support Project Managers with project administration, mobilisation, procurement, and project close-out activities. Raise purchase orders, source materials, and assist with cost tracking. Maintain project documentation, compliance records, and operational systems. Coordinate and review RAMS, contractor accreditations, insurance documentation, and competency records. Support compliance with health & safety legislation, company procedures, and ISO management systems. Act as a key point of contact for clients, suppliers, and subcontractors. Produce operational reports, KPIs, schedules, and management information. Assist with performance monitoring, customer service delivery, and continuous improvement initiatives. Requirements Essential: Previous experience in an Operations Coordinator, Project Coordinator, Scheduler, or Administrative role. Strong organisational and planning skills with the ability to manage multiple priorities. Excellent communication and customer service skills. Proficient in Microsoft Office, particularly Excel, Word, and Outlook. Experience using job management, CRM, ERP, CAFM, or similar systems. High attention to detail and strong administrative capabilities. Desirable: Experience within construction, facilities management, engineering, building services, or property maintenance sectors. Knowledge of planned and reactive maintenance operations. Understanding of subcontractor management, procurement, and supplier coordination. IOSH Working Safely, Prince2 Foundation, or similar qualifications. Familiarity with ISO 9001, ISO 14001, and ISO 45001 management systems. Key Skills Operational Planning & Coordination Project Administration Resource Scheduling Supplier & Subcontractor Management Compliance & Documentation Control Health & Safety Awareness Reporting & KPI Analysis Customer Service Excellence Problem Solving & Decision Making Continuous Improvement Career Development This role offers excellent opportunities for progression into Senior Operations Coordinator, Project Coordinator, Contracts Coordinator, Operations Manager, or Contracts Manager positions, supported by ongoing training and professional development.
About Us: Metworks is an integral part of MTVH, dedicated to delivering exceptional property repair and maintenance services. We are committed to providing excellent customer experiences while meeting corporate and regulatory standards. We are seeking a passionate and customer focused person to contribute to the continual improvement of our service delivery. Overall Responsibility: As Property Experience Coordinator, you will primarily be responsible for organising, coordinating and reporting on the delivery of repair work to customer's homes following complaints or poor customer satisfaction results. You will be liaising with our Customers, the Metworks Delivery Team, the Property Services, Housing Teams and the Property Desk. You will be competent and experienced in various MS Office software and CRM systems and have no problem looking across systems for information, troubleshooting and finding solutions. You will be a natural communicator with direct customer experience and have a strong ability to maintain a calm and professional attitude whilst dealing with challenging situations. Responsibilities & Outcomes • Work as part of a team who will be working on direct engagement activities with internal and external stakeholders. • Supporting the operational team with critical incidents, complaints and provide feedback to your manager for post-incident reviews. • Using systems that support outstanding service delivery using customer journey mapping and complaint outcomes/learning/trends. • Building and maintaining strong relationships with individual Property teams and other Directorates to enable effective dialogue exchange between departments. • Taking intelligent action to correct issues along the way and continuously communicating to uphold the MTVH Way and adhere to our four core values; Care, Dare, Collaborate and Own. • Ensure standards for customer experience across the whole customer journey are met. • Attend residents associations and one-off meetings working closely with members of the Property Services Delivery Team • Assist in the delivery of training and other capacity-building initiatives for colleagues as and when required. • To assist in the provision of advice to colleagues on effective service monitoring and delivery with residents. • To positively promote the work of the team so its remit is understood and has the widest possible impact. • Contribute to reports and presentations, documents and briefings as required for a wide variety of audiences Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jul 31, 2026
Full time
About Us: Metworks is an integral part of MTVH, dedicated to delivering exceptional property repair and maintenance services. We are committed to providing excellent customer experiences while meeting corporate and regulatory standards. We are seeking a passionate and customer focused person to contribute to the continual improvement of our service delivery. Overall Responsibility: As Property Experience Coordinator, you will primarily be responsible for organising, coordinating and reporting on the delivery of repair work to customer's homes following complaints or poor customer satisfaction results. You will be liaising with our Customers, the Metworks Delivery Team, the Property Services, Housing Teams and the Property Desk. You will be competent and experienced in various MS Office software and CRM systems and have no problem looking across systems for information, troubleshooting and finding solutions. You will be a natural communicator with direct customer experience and have a strong ability to maintain a calm and professional attitude whilst dealing with challenging situations. Responsibilities & Outcomes • Work as part of a team who will be working on direct engagement activities with internal and external stakeholders. • Supporting the operational team with critical incidents, complaints and provide feedback to your manager for post-incident reviews. • Using systems that support outstanding service delivery using customer journey mapping and complaint outcomes/learning/trends. • Building and maintaining strong relationships with individual Property teams and other Directorates to enable effective dialogue exchange between departments. • Taking intelligent action to correct issues along the way and continuously communicating to uphold the MTVH Way and adhere to our four core values; Care, Dare, Collaborate and Own. • Ensure standards for customer experience across the whole customer journey are met. • Attend residents associations and one-off meetings working closely with members of the Property Services Delivery Team • Assist in the delivery of training and other capacity-building initiatives for colleagues as and when required. • To assist in the provision of advice to colleagues on effective service monitoring and delivery with residents. • To positively promote the work of the team so its remit is understood and has the widest possible impact. • Contribute to reports and presentations, documents and briefings as required for a wide variety of audiences Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Sales Account Coordinator circa £28-32,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area A fanatstic opportunity to join a world leading Manufacturing Company. This is a Customer Services driven role with a12 month contract at start Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. Digital Marketing experience would be an advantage The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role or experience gained in Digital Marketing. You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Administration skills and some Digial Marketing experience. Training available as required. Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified You must have experience gained in a Manufacturing or Engineering organisation. Monday - Friday 36 hours early finish on Fridays. Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
Jul 31, 2026
Contractor
Sales Account Coordinator circa £28-32,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area A fanatstic opportunity to join a world leading Manufacturing Company. This is a Customer Services driven role with a12 month contract at start Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. Digital Marketing experience would be an advantage The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role or experience gained in Digital Marketing. You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Administration skills and some Digial Marketing experience. Training available as required. Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified You must have experience gained in a Manufacturing or Engineering organisation. Monday - Friday 36 hours early finish on Fridays. Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
Systems Co-ordinator Location: Kettering, Northamptonshire Salary: Up to 25,235 per annum Hours: 37.5 hours per week Located: 100% onsite based About the Role An exciting opportunity has arisen for a Systems Co-ordinator to join a leading UK-based testing, certification and technical services organisation within its Furniture and Floor Coverings division. The department supports manufacturers, suppliers and retailers through testing, consultancy, training and innovation services, ensuring products meet national and international quality, safety and performance standards. The successful candidate will play a key role in maintaining and developing quality management and health & safety systems within an accredited laboratory environment. Working within an ISO 17025 accredited quality management system, you will support compliance activities, quality assurance processes and continuous improvement initiatives across the business area. Key Responsibilities Following appropriate training, responsibilities will include: Maintaining and improving quality documentation and records, including calibration certificates, equipment maintenance records, conformity certificates, reference materials, software validations and spreadsheet validations. Conducting calibrations, drift analysis, risk assessments, witnessed assessments and measurement uncertainty calculations to agreed deadlines. Managing proficiency testing, check testing and participation in inter-laboratory comparison schemes. Supporting managers with external accreditation audits, including planning audit activities and coordinating corrective action evidence. Coordinating accreditation scope extensions and associated documentation. Assisting with the development and review of standard operating procedures and quality documentation. Supporting compliance with health, safety and environmental requirements in collaboration with relevant stakeholders. Maintaining training, competency and compliance records. Purchasing, verifying and controlling standard reference materials. Completing COSHH assessments and records where required. Contributing to continuous improvement initiatives across quality and operational systems. Candidate Requirements Essential Minimum of two years' experience in a laboratory, technical or quality-focused environment, or A-Level qualifications (or equivalent) in a science-based subject or mathematics. Excellent attention to detail and accuracy. Strong organisational and time management skills. Ability to work independently and manage changing priorities. Ability to follow procedures and instructions accurately. Strong written and verbal communication skills. Good working knowledge of Microsoft Office applications. Effective teamworking and collaboration skills. Understanding of the importance of quality systems and compliance processes. Strong analytical and problem-solving abilities. Reliable, flexible and self-motivated approach to work. Desirable Experience maintaining or supporting quality management systems such as ISO 17025 or ISO 9001. Knowledge of health and safety legislation and procedures. Experience within a testing, laboratory or regulated environment. Ability to learn and adapt quickly to new systems and processes. Customer-focused mindset. Additional education, training or professional qualifications. Benefits The organisation offers a comprehensive benefits package including: 25 to 28 days annual leave (dependent on length of service) Life assurance Company pension scheme Income protection insurance Free on-site parking Ongoing training and development opportunities Why Apply? This role offers an excellent opportunity to develop a career within quality, compliance and laboratory systems management while contributing to the delivery of high-quality services within a respected technical and testing environment. The position would suit a detail-oriented individual looking to build expertise in accredited quality systems and continuous improvement practices. Interested? Please click apply.
Jul 31, 2026
Full time
Systems Co-ordinator Location: Kettering, Northamptonshire Salary: Up to 25,235 per annum Hours: 37.5 hours per week Located: 100% onsite based About the Role An exciting opportunity has arisen for a Systems Co-ordinator to join a leading UK-based testing, certification and technical services organisation within its Furniture and Floor Coverings division. The department supports manufacturers, suppliers and retailers through testing, consultancy, training and innovation services, ensuring products meet national and international quality, safety and performance standards. The successful candidate will play a key role in maintaining and developing quality management and health & safety systems within an accredited laboratory environment. Working within an ISO 17025 accredited quality management system, you will support compliance activities, quality assurance processes and continuous improvement initiatives across the business area. Key Responsibilities Following appropriate training, responsibilities will include: Maintaining and improving quality documentation and records, including calibration certificates, equipment maintenance records, conformity certificates, reference materials, software validations and spreadsheet validations. Conducting calibrations, drift analysis, risk assessments, witnessed assessments and measurement uncertainty calculations to agreed deadlines. Managing proficiency testing, check testing and participation in inter-laboratory comparison schemes. Supporting managers with external accreditation audits, including planning audit activities and coordinating corrective action evidence. Coordinating accreditation scope extensions and associated documentation. Assisting with the development and review of standard operating procedures and quality documentation. Supporting compliance with health, safety and environmental requirements in collaboration with relevant stakeholders. Maintaining training, competency and compliance records. Purchasing, verifying and controlling standard reference materials. Completing COSHH assessments and records where required. Contributing to continuous improvement initiatives across quality and operational systems. Candidate Requirements Essential Minimum of two years' experience in a laboratory, technical or quality-focused environment, or A-Level qualifications (or equivalent) in a science-based subject or mathematics. Excellent attention to detail and accuracy. Strong organisational and time management skills. Ability to work independently and manage changing priorities. Ability to follow procedures and instructions accurately. Strong written and verbal communication skills. Good working knowledge of Microsoft Office applications. Effective teamworking and collaboration skills. Understanding of the importance of quality systems and compliance processes. Strong analytical and problem-solving abilities. Reliable, flexible and self-motivated approach to work. Desirable Experience maintaining or supporting quality management systems such as ISO 17025 or ISO 9001. Knowledge of health and safety legislation and procedures. Experience within a testing, laboratory or regulated environment. Ability to learn and adapt quickly to new systems and processes. Customer-focused mindset. Additional education, training or professional qualifications. Benefits The organisation offers a comprehensive benefits package including: 25 to 28 days annual leave (dependent on length of service) Life assurance Company pension scheme Income protection insurance Free on-site parking Ongoing training and development opportunities Why Apply? This role offers an excellent opportunity to develop a career within quality, compliance and laboratory systems management while contributing to the delivery of high-quality services within a respected technical and testing environment. The position would suit a detail-oriented individual looking to build expertise in accredited quality systems and continuous improvement practices. Interested? Please click apply.
Transport Supervisor required in Cheltenham . Salary: £35,000 - £45,000, Hours: Monday-Friday, 8:30am - 5:00pm, Contract: Permanent Opportunity, immediate start available. Pertemps are recruiting for an experienced Transport Supervisor to join a growing business in Cheltenham. This is an excellent opportunity for a transport professional looking to take ownership of daily transport operations, ensuring deliveries and collections are completed safely, efficiently, and in line with all legal and compliance requirements. Working closely with senior management, you will be responsible for coordinating vehicle movements, managing drivers and subcontractors, maintaining fleet compliance, and driving continuous improvements across transport operations. The successful candidate will play a key role in maintaining high service standards while supporting the ongoing development of the transport function. Supported by a Transport Coordinator on-site, you will lead the Transport function from a Cheltenham perspective, working closely with the Head of Transport based in Staffordshire to manage the local fleet and drive operational excellence. Key Duties Overseeing the daily scheduling and routing of vehicles to maximise efficiency. Managing and monitoring employed drivers and subcontracted transport providers. Acting as a key point of contact for drivers and stakeholders across the wider business. Building strong working relationships across departments and providing effective, solution-focused support on transport matters. Ensuring compliance with transport legislation, company policies, and health & safety requirements. Coordinating deliveries and collections to meet operational requirements. Liaising with customers and resolving transport-related issues. Managing vehicle servicing, maintenance, and repairs. Maintaining transport records, driver documentation, and performance reports. Monitoring KPIs and implementing operational improvements where required. Reviewing and streamlining transport processes to improve efficiency and enhance service levels. Producing reports on fleet utilisation, transport performance, and costs. What We're Looking For Previous experience within a Transport Supervisor, Transport Planner, or Logistics Supervisor role. Strong planning background with experience managing transport operations. Excellent stakeholder management skills with the ability to communicate effectively with drivers, customers, and colleagues at all levels of the business. A proactive, solution-focused approach and the confidence to challenge existing processes and drive positive change. Experience leading continuous improvement initiatives and identifying more efficient ways of working. Strong understanding of transport compliance, fleet operations, and route planning. Experience managing drivers and transport teams. Excellent organisational and communication skills. Strong problem-solving abilities and attention to detail. Experience using transport management systems and Microsoft Office packages. Full UK Driving Licence. CPC qualification is desirable but not essential. HGV, CPC, or Transport Manager CPC qualifications would be advantageous. Working Hours Monday-Friday, 8:30am - 5:00pm. Full-time, on-site position. Pay & Benefits £35,000 - £42,000 basic salary, with flexibility for the right candidate. Permanent, full-time position. Career development and progression opportunities. Ongoing training and professional development. Company pension scheme. Holiday entitlement. Free on-site parking. Additional company benefits available. How to Apply Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon-Fri, 08:00-17:00) or call to find out more. Don't miss this opportunity to join a growing business offering long-term stability, career progression, and the chance to lead a key transport operation while driving positive change and continuous improvement. Apply today.
Jul 31, 2026
Full time
Transport Supervisor required in Cheltenham . Salary: £35,000 - £45,000, Hours: Monday-Friday, 8:30am - 5:00pm, Contract: Permanent Opportunity, immediate start available. Pertemps are recruiting for an experienced Transport Supervisor to join a growing business in Cheltenham. This is an excellent opportunity for a transport professional looking to take ownership of daily transport operations, ensuring deliveries and collections are completed safely, efficiently, and in line with all legal and compliance requirements. Working closely with senior management, you will be responsible for coordinating vehicle movements, managing drivers and subcontractors, maintaining fleet compliance, and driving continuous improvements across transport operations. The successful candidate will play a key role in maintaining high service standards while supporting the ongoing development of the transport function. Supported by a Transport Coordinator on-site, you will lead the Transport function from a Cheltenham perspective, working closely with the Head of Transport based in Staffordshire to manage the local fleet and drive operational excellence. Key Duties Overseeing the daily scheduling and routing of vehicles to maximise efficiency. Managing and monitoring employed drivers and subcontracted transport providers. Acting as a key point of contact for drivers and stakeholders across the wider business. Building strong working relationships across departments and providing effective, solution-focused support on transport matters. Ensuring compliance with transport legislation, company policies, and health & safety requirements. Coordinating deliveries and collections to meet operational requirements. Liaising with customers and resolving transport-related issues. Managing vehicle servicing, maintenance, and repairs. Maintaining transport records, driver documentation, and performance reports. Monitoring KPIs and implementing operational improvements where required. Reviewing and streamlining transport processes to improve efficiency and enhance service levels. Producing reports on fleet utilisation, transport performance, and costs. What We're Looking For Previous experience within a Transport Supervisor, Transport Planner, or Logistics Supervisor role. Strong planning background with experience managing transport operations. Excellent stakeholder management skills with the ability to communicate effectively with drivers, customers, and colleagues at all levels of the business. A proactive, solution-focused approach and the confidence to challenge existing processes and drive positive change. Experience leading continuous improvement initiatives and identifying more efficient ways of working. Strong understanding of transport compliance, fleet operations, and route planning. Experience managing drivers and transport teams. Excellent organisational and communication skills. Strong problem-solving abilities and attention to detail. Experience using transport management systems and Microsoft Office packages. Full UK Driving Licence. CPC qualification is desirable but not essential. HGV, CPC, or Transport Manager CPC qualifications would be advantageous. Working Hours Monday-Friday, 8:30am - 5:00pm. Full-time, on-site position. Pay & Benefits £35,000 - £42,000 basic salary, with flexibility for the right candidate. Permanent, full-time position. Career development and progression opportunities. Ongoing training and professional development. Company pension scheme. Holiday entitlement. Free on-site parking. Additional company benefits available. How to Apply Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon-Fri, 08:00-17:00) or call to find out more. Don't miss this opportunity to join a growing business offering long-term stability, career progression, and the chance to lead a key transport operation while driving positive change and continuous improvement. Apply today.
FIXED TERM ( Mat cover) Administrator. Love Admin, keeping things organised? Location - Sawbridgeworth ( must be able to drive) Salary 25-27,000 Office onsite 09:00-17:00 Fixed term contract 9 -12 months. Free Parking! You will be joining my clients busy maintenance & surveying department for 9 months/ 1 year, supporting & covering all the administration/ coordinator & more. Inputting data onto the software. Instructing contractors to complete repair orders & provide quotations. Able to handle volume of work. Liaising with Contractors/ maintenance teams & internal teams. Handling inbound & outbound calls as well as emails. Keeping on top of H&S for properties. Coordinating & overseeing the completion of all requirements, including fire risk assessments, gas safety & emergency lighting/electrical. Review & recommend inspections and assessments. This is the perfect opportunity if you are looking for your first Admin opportunity & love talking to people, being the point of contact, using initiative & problem solving! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 31, 2026
Full time
FIXED TERM ( Mat cover) Administrator. Love Admin, keeping things organised? Location - Sawbridgeworth ( must be able to drive) Salary 25-27,000 Office onsite 09:00-17:00 Fixed term contract 9 -12 months. Free Parking! You will be joining my clients busy maintenance & surveying department for 9 months/ 1 year, supporting & covering all the administration/ coordinator & more. Inputting data onto the software. Instructing contractors to complete repair orders & provide quotations. Able to handle volume of work. Liaising with Contractors/ maintenance teams & internal teams. Handling inbound & outbound calls as well as emails. Keeping on top of H&S for properties. Coordinating & overseeing the completion of all requirements, including fire risk assessments, gas safety & emergency lighting/electrical. Review & recommend inspections and assessments. This is the perfect opportunity if you are looking for your first Admin opportunity & love talking to people, being the point of contact, using initiative & problem solving! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Service Desk Coordinator Job Overview: We are seeking a highly organised and proactive Service Desk Coordinator to join our friendly and supportive team. This is a key role within the business, supporting and managing our fast paced service desk operations and ensuring a smooth, efficient service for both clients and engineers. Service Desk Coordinator Key Responsibilities: Acting as the first point of contact for clients Scheduling maintenance visit requests Coordinating the dispatch of service engineers Supporting the daily diary and ensuring it is managed effectively and logistically Ensuring timely, professional and clear communication with customers Scheduling quoted works Scheduling revisits and fault call-outs Closing jobs accurately and in a timely manner Providing ongoing support to engineers Ensuring equipment and materials are ordered and allocated to jobs Service Desk Coordinator Work Schedule: The Service Desk Coordinator role is a full-time, office-based position in Camberley. Monday Friday (excluding Bank Holidays) 08 00 Service Desk Coordinator Benefits: 20 leave days per annum increasing with service (Excluding Bank Holidays) Additional day off for your Birthday Free gym membership Company events Free parking Workplace Pension Scheme
Jul 31, 2026
Full time
Service Desk Coordinator Job Overview: We are seeking a highly organised and proactive Service Desk Coordinator to join our friendly and supportive team. This is a key role within the business, supporting and managing our fast paced service desk operations and ensuring a smooth, efficient service for both clients and engineers. Service Desk Coordinator Key Responsibilities: Acting as the first point of contact for clients Scheduling maintenance visit requests Coordinating the dispatch of service engineers Supporting the daily diary and ensuring it is managed effectively and logistically Ensuring timely, professional and clear communication with customers Scheduling quoted works Scheduling revisits and fault call-outs Closing jobs accurately and in a timely manner Providing ongoing support to engineers Ensuring equipment and materials are ordered and allocated to jobs Service Desk Coordinator Work Schedule: The Service Desk Coordinator role is a full-time, office-based position in Camberley. Monday Friday (excluding Bank Holidays) 08 00 Service Desk Coordinator Benefits: 20 leave days per annum increasing with service (Excluding Bank Holidays) Additional day off for your Birthday Free gym membership Company events Free parking Workplace Pension Scheme
Job Title: Experienced Engineering Service Coordinator Location: Birmingham (B76) We are currently recruiting for an experienced Engineering Service Coordinator to join a busy and established service operation based in Birmingham. This is a key role responsible for coordinating field-based engineers, managing daily workloads and ensuring customers receive a timely and efficient service. You will be responsible for scheduling repairs, breakdowns, maintenance visits and quotation appointments, while managing engineer utilisation and route planning across a designated geographical area. The ideal candidate will have previous experience coordinating engineers within an industry such as automotive, material handling, plant hire, construction or a similar engineering environment . Overview: Coordinate the daily schedules for field service engineers. Book and allocate repairs, breakdowns, maintenance visits and quotation appointments. Manage a designated geographical area, ensuring efficient route planning and engineer utilisation. Prioritise urgent breakdowns and respond to changing workloads. Liaise with customers to arrange appointments and provide service updates. Communicate with engineers throughout the day regarding job changes and priorities. Raise and process service jobs using the company management system. Monitor job progress and ensure work is completed within agreed service levels. Handle customer enquiries and resolve scheduling issues promptly. Work closely with customers and engineers to ensure smooth delivery of service. Maintain accurate service records and update job statuses. Balance engineer workloads to maximise productivity and customer satisfaction. REQUIREMENTS: ESSENTIAL INDUSTRY RELATDED EXPERINCE - automotive / material handling / plant hire / construction or similar ESSENTIAL EXPERIENCE: strong field-based engineering coordination required Comfortable in fast-paced, process-driven environments. Highly organised, disciplined and target-driven. Proactive with the ability to work independently and take ownership. Experience using Kerridge / auto line Uk drivers licence PACKAGE: Salary: 28,000 - 32,000 (dependant on experience) 25 days plus banks increasing with service (upto 28 days) Monday to Friday, 8am-5pm (40hrs) Please note: this will be a 2 stage Interview Process (1st stage teams - 2nd stage face to face) Next steps: If this sounds of interest - please contact Celi on (phone number removed) or apply today.
Jul 31, 2026
Full time
Job Title: Experienced Engineering Service Coordinator Location: Birmingham (B76) We are currently recruiting for an experienced Engineering Service Coordinator to join a busy and established service operation based in Birmingham. This is a key role responsible for coordinating field-based engineers, managing daily workloads and ensuring customers receive a timely and efficient service. You will be responsible for scheduling repairs, breakdowns, maintenance visits and quotation appointments, while managing engineer utilisation and route planning across a designated geographical area. The ideal candidate will have previous experience coordinating engineers within an industry such as automotive, material handling, plant hire, construction or a similar engineering environment . Overview: Coordinate the daily schedules for field service engineers. Book and allocate repairs, breakdowns, maintenance visits and quotation appointments. Manage a designated geographical area, ensuring efficient route planning and engineer utilisation. Prioritise urgent breakdowns and respond to changing workloads. Liaise with customers to arrange appointments and provide service updates. Communicate with engineers throughout the day regarding job changes and priorities. Raise and process service jobs using the company management system. Monitor job progress and ensure work is completed within agreed service levels. Handle customer enquiries and resolve scheduling issues promptly. Work closely with customers and engineers to ensure smooth delivery of service. Maintain accurate service records and update job statuses. Balance engineer workloads to maximise productivity and customer satisfaction. REQUIREMENTS: ESSENTIAL INDUSTRY RELATDED EXPERINCE - automotive / material handling / plant hire / construction or similar ESSENTIAL EXPERIENCE: strong field-based engineering coordination required Comfortable in fast-paced, process-driven environments. Highly organised, disciplined and target-driven. Proactive with the ability to work independently and take ownership. Experience using Kerridge / auto line Uk drivers licence PACKAGE: Salary: 28,000 - 32,000 (dependant on experience) 25 days plus banks increasing with service (upto 28 days) Monday to Friday, 8am-5pm (40hrs) Please note: this will be a 2 stage Interview Process (1st stage teams - 2nd stage face to face) Next steps: If this sounds of interest - please contact Celi on (phone number removed) or apply today.
Lettings Coordinator Location: South West London Job Type: Full-Time Permanent The Opportunity An exciting opportunity has become available for a highly organised and proactive Lettings Coordinator to join a well-established estate agency based in South West London. In this varied role, you'll provide essential support to the lettings function, helping to ensure the smooth and efficient running of day-to-day operations. Working across lettings administration and property management support, you'll be responsible for coordinating key processes, maintaining accurate documentation and delivering an excellent service to landlords, tenants and colleagues alike. This position would suit someone with previous experience in residential lettings or property administration who enjoys working in a busy environment, has exceptional organisational skills and takes pride in delivering a high standard of customer service. Key Responsibilities Provide administrative support to the residential lettings team, ensuring all processes are completed accurately and within required timescales. Manage tenancy administration from offer agreed through to move-in, preparing documentation and coordinating key milestones. Act as a central point of contact for landlords, tenants, applicants and contractors, responding to queries professionally and efficiently. Support the marketing of available properties by coordinating advertising, property details and compliance documentation. Maintain accurate records within the CRM/property management system, ensuring all files remain compliant and up to date. Assist with the coordination of maintenance issues, liaising with contractors and residents to ensure works are completed promptly. Support the Property Management function with general administration, including utility notifications and property-related documentation. Prepare reports, process invoices and assist with general office administration as required. Coordinate appointments including viewings, inspections and contractor visits where necessary. Contribute to the smooth day-to-day running of the office by providing support across the wider team. Ensure a consistently high level of customer service is delivered to clients throughout the lettings process. Assist with additional projects and administrative duties as required. About You Previous experience supporting a residential lettings or estate agency team would be advantageous, although candidates with administrative experience from other sectors are also encouraged to apply. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure, manage competing priorities and meet deadlines. Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint. Benefits Salary up to 35,000 depending on experience Performance-related bonus Generous annual leave allowance Company pension scheme Private healthcare options Employee wellbeing programme Professional development and training Please call Sophie on (phone number removed) to discuss in more detail.
Jul 31, 2026
Full time
Lettings Coordinator Location: South West London Job Type: Full-Time Permanent The Opportunity An exciting opportunity has become available for a highly organised and proactive Lettings Coordinator to join a well-established estate agency based in South West London. In this varied role, you'll provide essential support to the lettings function, helping to ensure the smooth and efficient running of day-to-day operations. Working across lettings administration and property management support, you'll be responsible for coordinating key processes, maintaining accurate documentation and delivering an excellent service to landlords, tenants and colleagues alike. This position would suit someone with previous experience in residential lettings or property administration who enjoys working in a busy environment, has exceptional organisational skills and takes pride in delivering a high standard of customer service. Key Responsibilities Provide administrative support to the residential lettings team, ensuring all processes are completed accurately and within required timescales. Manage tenancy administration from offer agreed through to move-in, preparing documentation and coordinating key milestones. Act as a central point of contact for landlords, tenants, applicants and contractors, responding to queries professionally and efficiently. Support the marketing of available properties by coordinating advertising, property details and compliance documentation. Maintain accurate records within the CRM/property management system, ensuring all files remain compliant and up to date. Assist with the coordination of maintenance issues, liaising with contractors and residents to ensure works are completed promptly. Support the Property Management function with general administration, including utility notifications and property-related documentation. Prepare reports, process invoices and assist with general office administration as required. Coordinate appointments including viewings, inspections and contractor visits where necessary. Contribute to the smooth day-to-day running of the office by providing support across the wider team. Ensure a consistently high level of customer service is delivered to clients throughout the lettings process. Assist with additional projects and administrative duties as required. About You Previous experience supporting a residential lettings or estate agency team would be advantageous, although candidates with administrative experience from other sectors are also encouraged to apply. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure, manage competing priorities and meet deadlines. Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint. Benefits Salary up to 35,000 depending on experience Performance-related bonus Generous annual leave allowance Company pension scheme Private healthcare options Employee wellbeing programme Professional development and training Please call Sophie on (phone number removed) to discuss in more detail.
Administrator / Office Coordinator Plumbing & Construction Location: Wolverhampton Salary: Negotiable dependant on experience Hours: Full Time, Monday to Friday, 8:00am 5:00pm Location: Office Based About the Role We are looking for a confident, organised, and proactive Administrator to join our busy office in Wolverhampton. This is a fast-paced role supporting our plumbing and construction operations, ensuring work is scheduled efficiently and customers receive excellent service. The ideal candidate will have previous administration experience within the plumbing, construction, or building services industry and understand how trades operate. Knowledge of electrical services would also be an advantage. Key Responsibilities Managing incoming calls and emails from customers. Booking and rebooking appointments and reactive maintenance works. Liaising daily with plumbers, electricians, and other tradespeople. Scheduling engineers and coordinating workloads. Providing customers with updates on job progress. Raising and updating job records accurately. Ordering materials and assisting with supplier coordination where required. Handling general office administration and maintaining accurate records. Working closely with the management team to ensure jobs are completed efficiently. What We're Looking For Previous administration or office coordination experience. Knowledge of the plumbing and construction industry is essential. Electrical industry knowledge would be beneficial. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise a busy workload. Confident using Microsoft Office and computer-based scheduling systems. Ability to work independently and as part of a team. Professional, reliable, and confident when dealing with customers and contractors. What We Offer Competitive salary Full-time, permanent position. Monday to Friday working hours no weekends. Friendly and supportive working environment. Opportunity to develop your career within a growing business. If you're an organised administrator with industry knowledge and enjoy working in a busy office environment, we'd love to hear from you. Apply today with your CV.
Jul 31, 2026
Full time
Administrator / Office Coordinator Plumbing & Construction Location: Wolverhampton Salary: Negotiable dependant on experience Hours: Full Time, Monday to Friday, 8:00am 5:00pm Location: Office Based About the Role We are looking for a confident, organised, and proactive Administrator to join our busy office in Wolverhampton. This is a fast-paced role supporting our plumbing and construction operations, ensuring work is scheduled efficiently and customers receive excellent service. The ideal candidate will have previous administration experience within the plumbing, construction, or building services industry and understand how trades operate. Knowledge of electrical services would also be an advantage. Key Responsibilities Managing incoming calls and emails from customers. Booking and rebooking appointments and reactive maintenance works. Liaising daily with plumbers, electricians, and other tradespeople. Scheduling engineers and coordinating workloads. Providing customers with updates on job progress. Raising and updating job records accurately. Ordering materials and assisting with supplier coordination where required. Handling general office administration and maintaining accurate records. Working closely with the management team to ensure jobs are completed efficiently. What We're Looking For Previous administration or office coordination experience. Knowledge of the plumbing and construction industry is essential. Electrical industry knowledge would be beneficial. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise a busy workload. Confident using Microsoft Office and computer-based scheduling systems. Ability to work independently and as part of a team. Professional, reliable, and confident when dealing with customers and contractors. What We Offer Competitive salary Full-time, permanent position. Monday to Friday working hours no weekends. Friendly and supportive working environment. Opportunity to develop your career within a growing business. If you're an organised administrator with industry knowledge and enjoy working in a busy office environment, we'd love to hear from you. Apply today with your CV.
Logistics Coordinator An excellent opportunity has arisen for an experienced Logistics Coordinator to join a successful service, logistics and facilities provider supporting the Oil & Gas and Energy sector. This is a varied, hands-on position combining logistics coordination, warehouse operations and stock control responsibilities within a busy operational environment. The successful candidate will play a key role in supporting the day-to-day movement, storage and control of materials whilst working closely with warehouse, logistics and operational teams. The company offers a stable working environment, ongoing training and development opportunities, and the chance to join a supportive team delivering essential services to a range of leading global organisations. The Role As Logistics Coordinator, you will support the efficient operation of logistics activities, ensuring materials are handled, stored and dispatched safely and accurately whilst maintaining high standards of quality, compliance and customer service. Key Responsibilities Coordinate daily warehouse and logistics activities. Support the Warehouse Supervisor in the efficient running of warehouse operations. Ensure safe loading, unloading and movement of materials. Maintain accurate stock control records and inventory systems. Prepare and manage dispatch, delivery and warehouse documentation. Carry out daily equipment and forklift inspections. Ensure products are stored, handled and secured correctly. Support logistics operations and material movements across site. Liaise with internal teams, clients and third-party providers where required. Assist with warehouse maintenance and housekeeping activities. Complete operational reports, logs and documentation accurately. Ensure compliance with company procedures, health & safety requirements and quality standards. Promote a positive and team-focused working environment. Requirements Previous experience within a warehouse, logistics or materials handling environment. Counterbalance Forklift Licence (prefferred). Strong organisational and communication skills. Experience using stock control systems and warehouse documentation. Ability to work independently and as part of a team. Good IT skills. Proactive and flexible approach to work. Strong awareness of health and safety procedures. Desirable Experience Warehouse Team Leader, Warehouse Supervisor or Logistics Coordinator experience. Experience within engineering, manufacturing, energy, offshore or industrial environments. Knowledge of stock control and inventory management systems. Understanding of LOLER, PUWER and general HSE requirements. Experience supporting transport, logistics or warehouse operations. Package Overtime available Ongoing training and development opportunities Stable long-term career opportunity Supportive team environment
Jul 31, 2026
Full time
Logistics Coordinator An excellent opportunity has arisen for an experienced Logistics Coordinator to join a successful service, logistics and facilities provider supporting the Oil & Gas and Energy sector. This is a varied, hands-on position combining logistics coordination, warehouse operations and stock control responsibilities within a busy operational environment. The successful candidate will play a key role in supporting the day-to-day movement, storage and control of materials whilst working closely with warehouse, logistics and operational teams. The company offers a stable working environment, ongoing training and development opportunities, and the chance to join a supportive team delivering essential services to a range of leading global organisations. The Role As Logistics Coordinator, you will support the efficient operation of logistics activities, ensuring materials are handled, stored and dispatched safely and accurately whilst maintaining high standards of quality, compliance and customer service. Key Responsibilities Coordinate daily warehouse and logistics activities. Support the Warehouse Supervisor in the efficient running of warehouse operations. Ensure safe loading, unloading and movement of materials. Maintain accurate stock control records and inventory systems. Prepare and manage dispatch, delivery and warehouse documentation. Carry out daily equipment and forklift inspections. Ensure products are stored, handled and secured correctly. Support logistics operations and material movements across site. Liaise with internal teams, clients and third-party providers where required. Assist with warehouse maintenance and housekeeping activities. Complete operational reports, logs and documentation accurately. Ensure compliance with company procedures, health & safety requirements and quality standards. Promote a positive and team-focused working environment. Requirements Previous experience within a warehouse, logistics or materials handling environment. Counterbalance Forklift Licence (prefferred). Strong organisational and communication skills. Experience using stock control systems and warehouse documentation. Ability to work independently and as part of a team. Good IT skills. Proactive and flexible approach to work. Strong awareness of health and safety procedures. Desirable Experience Warehouse Team Leader, Warehouse Supervisor or Logistics Coordinator experience. Experience within engineering, manufacturing, energy, offshore or industrial environments. Knowledge of stock control and inventory management systems. Understanding of LOLER, PUWER and general HSE requirements. Experience supporting transport, logistics or warehouse operations. Package Overtime available Ongoing training and development opportunities Stable long-term career opportunity Supportive team environment
Service Coordinator High Wycombe £28,000 - £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in High Wycombe. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £28,000 - £30,000 per annum Full-time, permanent position Office-based role in High Wycombe Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs, revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors, ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator, Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in High Wycombe, please submit your CV to be considered.
Jul 31, 2026
Full time
Service Coordinator High Wycombe £28,000 - £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in High Wycombe. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £28,000 - £30,000 per annum Full-time, permanent position Office-based role in High Wycombe Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs, revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors, ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator, Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in High Wycombe, please submit your CV to be considered.
Just Recruitment is delighted to be supporting our client, an award-winning and rapidly growing property business, in their search for an Estate Management Coordinator to join their successful team based near Colchester. This is an excellent opportunity for a highly organised and customer-focused individual who enjoys building relationships, managing multiple priorities, and taking ownership of tasks from start to finish. Working within a supportive and professional environment, you will play a key role in ensuring property-related matters are managed efficiently and to the highest standard. The Role As an Estate Management Coordinator, you will act as the central point of contact for all property-related matters, coordinating maintenance works, managing contractor relationships, handling insurance administration, and delivering exceptional service to clients. Key Responsibilities: Manage and action maintenance requests across a portfolio of managed properties Coordinate and instruct approved contractors and suppliers Liaise confidently with clients, contractors, and internal teams Arrange and administer property insurance policies and associated queries Maintain accurate and up-to-date records on the company CRM system Respond professionally and efficiently to telephone and email enquiries Build and maintain strong relationships with clients, contractors, and suppliers Ensure all suppliers are appropriately vetted and compliant with company standards About You: The successful candidate will be organised, proactive, and able to manage a varied workload with confidence. Skills & Experience: Strong administration and organisational skills Excellent written and verbal communication abilities Professional and confident telephone manner Ability to work independently and use initiative Adaptable, resilient, and solutions-focused approach High attention to detail and strong prioritisation skills Collaborative team player with a positive attitude Previous customer service or property administration experience is desirable Full UK Driving License is essential Benefits Competitive salary Attractive commission scheme Pension contributions Birthday leave Additional annual leave after 3 years' service Regular team social events and client functions Annual Summer and Christmas parties On-site parking Supportive and professional working environment
Jul 31, 2026
Full time
Just Recruitment is delighted to be supporting our client, an award-winning and rapidly growing property business, in their search for an Estate Management Coordinator to join their successful team based near Colchester. This is an excellent opportunity for a highly organised and customer-focused individual who enjoys building relationships, managing multiple priorities, and taking ownership of tasks from start to finish. Working within a supportive and professional environment, you will play a key role in ensuring property-related matters are managed efficiently and to the highest standard. The Role As an Estate Management Coordinator, you will act as the central point of contact for all property-related matters, coordinating maintenance works, managing contractor relationships, handling insurance administration, and delivering exceptional service to clients. Key Responsibilities: Manage and action maintenance requests across a portfolio of managed properties Coordinate and instruct approved contractors and suppliers Liaise confidently with clients, contractors, and internal teams Arrange and administer property insurance policies and associated queries Maintain accurate and up-to-date records on the company CRM system Respond professionally and efficiently to telephone and email enquiries Build and maintain strong relationships with clients, contractors, and suppliers Ensure all suppliers are appropriately vetted and compliant with company standards About You: The successful candidate will be organised, proactive, and able to manage a varied workload with confidence. Skills & Experience: Strong administration and organisational skills Excellent written and verbal communication abilities Professional and confident telephone manner Ability to work independently and use initiative Adaptable, resilient, and solutions-focused approach High attention to detail and strong prioritisation skills Collaborative team player with a positive attitude Previous customer service or property administration experience is desirable Full UK Driving License is essential Benefits Competitive salary Attractive commission scheme Pension contributions Birthday leave Additional annual leave after 3 years' service Regular team social events and client functions Annual Summer and Christmas parties On-site parking Supportive and professional working environment
Job Title: Accounts & Business Coordinator Location: West Edinburgh (fully office based) Salary: 28,000 - 32,000 dependant on experience Start date: Immediate Contract: Permanent, full time Our client is seeking an organised and detail oriented Accounts & Business Coordinator to join their friendly and supportive office team in Edinburgh. This is a varied role that combines accounts administration, office coordination and executive support, making it ideal for someone who enjoys working across multiple business functions and thrives in a collaborative environment. The Role As Accounts & Business Coordinator, you will play a key role in supporting the day to day running of the business. Working closely with the finance team and senior leadership, you will assist with accounts processing, office administration, meeting coordination and business support activities. This is a fantastic opportunity for someone with accounts experience who is looking for a broad and varied position within a successful organisation. Key Responsibilities Accounts & Finance Support Support the day to day running of the finance function. Process and verify invoices accurately and efficiently. Reconcile supplier statements and resolve account queries. Assist with accounts administration and financial record maintenance. Work closely with the Company Accountant on finance related tasks. Provide support with month end processes and reporting when required. Maintain high levels of accuracy and attention to detail in all financial transactions. Business & Administrative Support Manage incoming post and distribute correspondence appropriately. Answer and direct telephone calls professionally. Coordinate meeting rooms and assist with meeting preparations. Arrange travel, accommodation and logistics for meetings and events. Support the preparation of meeting packs, agendas and documentation. Order office supplies and stationery as required. Assist with general office administration and cover colleagues' duties during periods of absence. Support senior management with business administration and project coordination. About You To be successful in this role, you will have: Previous experience within a similar role. Strong knowledge of general accounting processes. Excellent organisational and time management skills. High levels of accuracy and attention to detail. Strong communication skills, both written and verbal. The ability to prioritise workloads and work to deadlines. Good numeracy and IT skills. Proficiency in Microsoft Office, particularly Word and Excel. A positive, flexible, and team oriented approach. Experience using accounting software would be advantageous but is not essential. What's on Offer? Salary: 28,000 - 32,000 DOE Company pension scheme Health scheme Death in service benefit Full training provided Supportive and friendly working environment Opportunity to develop your finance and business support skills If you are an experienced professional looking for a diverse and rewarding role, we'd love to hear from you. Apply today to find out more! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 31, 2026
Full time
Job Title: Accounts & Business Coordinator Location: West Edinburgh (fully office based) Salary: 28,000 - 32,000 dependant on experience Start date: Immediate Contract: Permanent, full time Our client is seeking an organised and detail oriented Accounts & Business Coordinator to join their friendly and supportive office team in Edinburgh. This is a varied role that combines accounts administration, office coordination and executive support, making it ideal for someone who enjoys working across multiple business functions and thrives in a collaborative environment. The Role As Accounts & Business Coordinator, you will play a key role in supporting the day to day running of the business. Working closely with the finance team and senior leadership, you will assist with accounts processing, office administration, meeting coordination and business support activities. This is a fantastic opportunity for someone with accounts experience who is looking for a broad and varied position within a successful organisation. Key Responsibilities Accounts & Finance Support Support the day to day running of the finance function. Process and verify invoices accurately and efficiently. Reconcile supplier statements and resolve account queries. Assist with accounts administration and financial record maintenance. Work closely with the Company Accountant on finance related tasks. Provide support with month end processes and reporting when required. Maintain high levels of accuracy and attention to detail in all financial transactions. Business & Administrative Support Manage incoming post and distribute correspondence appropriately. Answer and direct telephone calls professionally. Coordinate meeting rooms and assist with meeting preparations. Arrange travel, accommodation and logistics for meetings and events. Support the preparation of meeting packs, agendas and documentation. Order office supplies and stationery as required. Assist with general office administration and cover colleagues' duties during periods of absence. Support senior management with business administration and project coordination. About You To be successful in this role, you will have: Previous experience within a similar role. Strong knowledge of general accounting processes. Excellent organisational and time management skills. High levels of accuracy and attention to detail. Strong communication skills, both written and verbal. The ability to prioritise workloads and work to deadlines. Good numeracy and IT skills. Proficiency in Microsoft Office, particularly Word and Excel. A positive, flexible, and team oriented approach. Experience using accounting software would be advantageous but is not essential. What's on Offer? Salary: 28,000 - 32,000 DOE Company pension scheme Health scheme Death in service benefit Full training provided Supportive and friendly working environment Opportunity to develop your finance and business support skills If you are an experienced professional looking for a diverse and rewarding role, we'd love to hear from you. Apply today to find out more! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Project Coordinator Sevenoaks 30,000- 35,000 per annum Office Based Monday to Friday 9am-5:30pm 24 days annual leave, Pension, Company social events We are delighted to be assisting this small but growing Security business to find the latest addition to their team. Once projects are won, they would be passed to you and 2 colleagues to manage the project to completion- from ordering materials, to organising work, replying to queries, quoting and invoicing. This is a highly varied role where you will have to work independently whilst liaising with several different departments and client contacts. This is a varied, hands-on role that combines administration, customer service, scheduling, and project support responsibilities. Administration & Operations Manage day-to-day office administration across service and project activities. Maintain accurate job records, reports, and operational documentation. Support processes relating to quotations, orders, invoicing, and job management systems. Assist with compliance administration, including quality, health & safety, and industry standards. Project & Resource Coordination Schedule engineers for installations, maintenance visits, and reactive call-outs Occasional attendance for site visits (mostly London and expensed) Monitor job progress and ensure completion records are maintained. Coordinate project delivery activities, including: Resource planning Equipment ordering and logistics Site documentation Travel and accommodation arrangements Project timelines and cost tracking Invoicing and project close-out support Customer & Commercial Support Process quotations, orders, and invoices. Provide customers with updates on orders, services, and project progress. Ensure all queries are resolved or escalated promptly and professionally. About You You are highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. You enjoy working collaboratively while taking ownership of tasks and seeing them through to completion. Essential Skills & Experience Proven experience in a senior administrative, coordination, or project support role. Strong customer service and communication abilities. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook. Experience coordinating field-based teams, engineers, or operational resources. Ability to work independently and manage competing priorities. Desirable Experience Experience with job management, ERP, or scheduling systems. Knowledge of security, engineering, technical services, or construction environments. Experience supporting quality, compliance, or health & safety processes. Understanding of project coordination and resource planning. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 31, 2026
Full time
Project Coordinator Sevenoaks 30,000- 35,000 per annum Office Based Monday to Friday 9am-5:30pm 24 days annual leave, Pension, Company social events We are delighted to be assisting this small but growing Security business to find the latest addition to their team. Once projects are won, they would be passed to you and 2 colleagues to manage the project to completion- from ordering materials, to organising work, replying to queries, quoting and invoicing. This is a highly varied role where you will have to work independently whilst liaising with several different departments and client contacts. This is a varied, hands-on role that combines administration, customer service, scheduling, and project support responsibilities. Administration & Operations Manage day-to-day office administration across service and project activities. Maintain accurate job records, reports, and operational documentation. Support processes relating to quotations, orders, invoicing, and job management systems. Assist with compliance administration, including quality, health & safety, and industry standards. Project & Resource Coordination Schedule engineers for installations, maintenance visits, and reactive call-outs Occasional attendance for site visits (mostly London and expensed) Monitor job progress and ensure completion records are maintained. Coordinate project delivery activities, including: Resource planning Equipment ordering and logistics Site documentation Travel and accommodation arrangements Project timelines and cost tracking Invoicing and project close-out support Customer & Commercial Support Process quotations, orders, and invoices. Provide customers with updates on orders, services, and project progress. Ensure all queries are resolved or escalated promptly and professionally. About You You are highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. You enjoy working collaboratively while taking ownership of tasks and seeing them through to completion. Essential Skills & Experience Proven experience in a senior administrative, coordination, or project support role. Strong customer service and communication abilities. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook. Experience coordinating field-based teams, engineers, or operational resources. Ability to work independently and manage competing priorities. Desirable Experience Experience with job management, ERP, or scheduling systems. Knowledge of security, engineering, technical services, or construction environments. Experience supporting quality, compliance, or health & safety processes. Understanding of project coordination and resource planning. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Senior Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Daily rate: 190.23 PAYE / 253.08 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We're looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing , who has experience supervising or coordinating colleagues and enjoys leading by example. You'll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You'll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. Key Responsibilities Investigate and manage complex repairs, complaints and customer resolution cases. Support disrepair and ADR case management, ensuring information is accurate and complete. Act as a point of escalation for challenging customer issues and complaints. Coordinate and supervise the work of Repairs Services Officers and Technical Administration colleagues. Conduct one-to-ones, team meetings and performance discussions. Monitor workloads, targets and service delivery standards. Liaise with contractors, surveyors, housing teams and other stakeholders to ensure repairs are completed efficiently. Identify trends, service improvements and opportunities to enhance customer satisfaction. Ensure compliance with complaint handling requirements, policies and Ombudsman expectations. Deliver a customer-focused approach that resolves issues quickly and effectively. About You We're looking for someone who can combine technical repairs knowledge with exceptional customer service and complaint resolution skills. Essential Experience Experience working within a responsive repairs or property maintenance environment , ideally within social housing. Strong experience managing and resolving customer complaints and escalated cases . Experience in a team leader, senior officer, supervisory or coordinator role with responsibility for supporting and guiding colleagues. Experience working with residents and customers in a customer-focused environment. Experience building effective relationships with contractors and internal stakeholders. Experience analysing information, solving problems and making sound decisions. Good working knowledge of Microsoft Office applications, including Word and Excel. Essential Skills Excellent customer service and communication skills. Strong complaint investigation and resolution capability. Ability to influence, challenge and drive positive outcomes. Excellent organisational and prioritisation skills. Ability to work under pressure and manage competing demands. Strong attention to detail and record-keeping skills. Ability to support, motivate and coordinate the work of others. A collaborative approach and commitment to delivering excellent resident outcomes. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 31, 2026
Contractor
Job Title: Senior Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Daily rate: 190.23 PAYE / 253.08 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We're looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing , who has experience supervising or coordinating colleagues and enjoys leading by example. You'll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You'll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. Key Responsibilities Investigate and manage complex repairs, complaints and customer resolution cases. Support disrepair and ADR case management, ensuring information is accurate and complete. Act as a point of escalation for challenging customer issues and complaints. Coordinate and supervise the work of Repairs Services Officers and Technical Administration colleagues. Conduct one-to-ones, team meetings and performance discussions. Monitor workloads, targets and service delivery standards. Liaise with contractors, surveyors, housing teams and other stakeholders to ensure repairs are completed efficiently. Identify trends, service improvements and opportunities to enhance customer satisfaction. Ensure compliance with complaint handling requirements, policies and Ombudsman expectations. Deliver a customer-focused approach that resolves issues quickly and effectively. About You We're looking for someone who can combine technical repairs knowledge with exceptional customer service and complaint resolution skills. Essential Experience Experience working within a responsive repairs or property maintenance environment , ideally within social housing. Strong experience managing and resolving customer complaints and escalated cases . Experience in a team leader, senior officer, supervisory or coordinator role with responsibility for supporting and guiding colleagues. Experience working with residents and customers in a customer-focused environment. Experience building effective relationships with contractors and internal stakeholders. Experience analysing information, solving problems and making sound decisions. Good working knowledge of Microsoft Office applications, including Word and Excel. Essential Skills Excellent customer service and communication skills. Strong complaint investigation and resolution capability. Ability to influence, challenge and drive positive outcomes. Excellent organisational and prioritisation skills. Ability to work under pressure and manage competing demands. Strong attention to detail and record-keeping skills. Ability to support, motivate and coordinate the work of others. A collaborative approach and commitment to delivering excellent resident outcomes. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Facilities Helpdesk Coordinator / Operations Coordinator Location: Caterham, Surrey Salary: £35,000 £40,000 DOE Contract: Full Time, Permanent Join Foxleys Foxleys is a well-established commercial building maintenance and refurbishment contractor delivering planned and reactive fabric maintenance services across London and the South East. Working with some of the UK's largest managing agents, including Savills, CBRE, Cushman & Wakefield, JLL and Knight Frank, we pride ourselves on delivering exceptional customer service, rapid response times and high-quality workmanship. Due to continued growth, we are looking for an organised and proactive Facilities Helpdesk Coordinator to become a key member of our operations team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem solving and takes pride in delivering excellent customer service. The Role You'll be at the heart of our business, coordinating reactive maintenance works from the moment they're reported through to completion. You'll communicate with clients, engineers and suppliers throughout the day, ensuring every job is managed efficiently while delivering the highest levels of customer service. No two days are ever the same. Key Responsibilities • Managing the helpdesk phone line and shared email inbox • Logging maintenance requests onto The BigChange system • Raising and allocating jobs to engineers • Scheduling reactive and planned maintenance works • Liaising with engineers throughout the day regarding attendance, progress and completion • Organising engineer diaries to maximise efficiency • Ordering and coordinating materials with suppliers • Updating clients with progress reports and job updates • Building strong relationships with commercial managing agents including Savills, CBRE, Cushman & Wakefield and other blue-chip clients • Monitoring outstanding jobs to ensure service level agreements (SLAs) are achieved • Uploading photographs, reports and completion information • Raising purchase orders where required • Ensuring all job information is accurate and up to date • Assisting with quotations and follow-up works • Supporting the Operations Manager with day-to-day scheduling and workload planning About You We're looking for someone who is highly organised, calm under pressure and enjoys working in a busy office environment. You'll be confident communicating with customers, engineers and suppliers and able to juggle multiple priorities throughout the day. Essential • Previous experience within a facilities management, maintenance or construction environment • Excellent telephone manner • Strong customer service skills • Excellent organisational skills • Ability to prioritise a busy workload • Good IT skills • High attention to detail • Excellent communication skills • Ability to work as part of a team Desirable • Experience using The BigChange system • Experience using CAFM or job management software • Previous Helpdesk or Scheduling experience • Knowledge of commercial building maintenance • Experience working with managing agents What We Offer • Competitive salary (£35,000 £40,000 DOE) • Company pension • 28 days annual leave including bank holidays • Ongoing training and development • Career progression opportunities • Friendly and supportive team • Modern office environment • Free on-site parking • Company events • Long-term job security with an established business operating since 1993 Why Join Foxleys At Foxleys, we believe our people are our greatest asset. We invest in our team, encourage progression from within and provide a supportive working environment where everyone contributes to the success of the business. You'll become part of a close-knit operations team responsible for delivering maintenance services to some of the UK's most prestigious commercial properties, with every day bringing new challenges and opportunities.
Jul 31, 2026
Full time
Facilities Helpdesk Coordinator / Operations Coordinator Location: Caterham, Surrey Salary: £35,000 £40,000 DOE Contract: Full Time, Permanent Join Foxleys Foxleys is a well-established commercial building maintenance and refurbishment contractor delivering planned and reactive fabric maintenance services across London and the South East. Working with some of the UK's largest managing agents, including Savills, CBRE, Cushman & Wakefield, JLL and Knight Frank, we pride ourselves on delivering exceptional customer service, rapid response times and high-quality workmanship. Due to continued growth, we are looking for an organised and proactive Facilities Helpdesk Coordinator to become a key member of our operations team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem solving and takes pride in delivering excellent customer service. The Role You'll be at the heart of our business, coordinating reactive maintenance works from the moment they're reported through to completion. You'll communicate with clients, engineers and suppliers throughout the day, ensuring every job is managed efficiently while delivering the highest levels of customer service. No two days are ever the same. Key Responsibilities • Managing the helpdesk phone line and shared email inbox • Logging maintenance requests onto The BigChange system • Raising and allocating jobs to engineers • Scheduling reactive and planned maintenance works • Liaising with engineers throughout the day regarding attendance, progress and completion • Organising engineer diaries to maximise efficiency • Ordering and coordinating materials with suppliers • Updating clients with progress reports and job updates • Building strong relationships with commercial managing agents including Savills, CBRE, Cushman & Wakefield and other blue-chip clients • Monitoring outstanding jobs to ensure service level agreements (SLAs) are achieved • Uploading photographs, reports and completion information • Raising purchase orders where required • Ensuring all job information is accurate and up to date • Assisting with quotations and follow-up works • Supporting the Operations Manager with day-to-day scheduling and workload planning About You We're looking for someone who is highly organised, calm under pressure and enjoys working in a busy office environment. You'll be confident communicating with customers, engineers and suppliers and able to juggle multiple priorities throughout the day. Essential • Previous experience within a facilities management, maintenance or construction environment • Excellent telephone manner • Strong customer service skills • Excellent organisational skills • Ability to prioritise a busy workload • Good IT skills • High attention to detail • Excellent communication skills • Ability to work as part of a team Desirable • Experience using The BigChange system • Experience using CAFM or job management software • Previous Helpdesk or Scheduling experience • Knowledge of commercial building maintenance • Experience working with managing agents What We Offer • Competitive salary (£35,000 £40,000 DOE) • Company pension • 28 days annual leave including bank holidays • Ongoing training and development • Career progression opportunities • Friendly and supportive team • Modern office environment • Free on-site parking • Company events • Long-term job security with an established business operating since 1993 Why Join Foxleys At Foxleys, we believe our people are our greatest asset. We invest in our team, encourage progression from within and provide a supportive working environment where everyone contributes to the success of the business. You'll become part of a close-knit operations team responsible for delivering maintenance services to some of the UK's most prestigious commercial properties, with every day bringing new challenges and opportunities.
Hexagon Group are delighted to be partnering with a leading property consultancy to recruit a Facilities Coordinator for a prestigious commercial office building in the West End. This is a fantastic opportunity to join a high-performing on-site team, managing a landmark building that has recently undergone an extensive refurbishment and offers an exceptional working environment for both occupiers and visitors. In addition to excellent opportunities for professional development and career progression, you will be rewarded with a salary of up to 37,000, alongside a comprehensive benefits package. Supporting an experienced Building Manager, you'll play a key role in the day-to-day operation of this premium asset, acting as a central point of contact for tenants, contractors and visitors. This is a varied position where no two days are the same, combining facilities coordination, contractor management, and tenant engagement, whilst helping to ensure the building continues to deliver first-class service standards. You'll assist with coordinating planned and reactive maintenance, support compliance activities, oversee contractor attendance on site, and help maintain accurate operational records. The role will also see you involved in health and safety processes, occupier engagement initiatives, and the coordination of building events, making it an excellent opportunity for someone looking to broaden their experience within commercial property management. We're keen to speak with candidates who have previous experience within Facilities Management, Property Management or a customer-focused corporate environment. You will be highly organised, proactive and confident managing multiple tasks, with excellent communication skills and a genuine passion for delivering an outstanding occupier experience. Experience working within a multi-tenanted commercial property would be advantageous, alongside a good understanding of health and safety legislation. IOSH Managing Safely or a similar qualification would be beneficial but is not essential. This is an excellent opportunity to join an organisation that genuinely invests in its people, offering ongoing training, career development and the chance to work within one of Central London's most impressive commercial buildings.
Jul 31, 2026
Full time
Hexagon Group are delighted to be partnering with a leading property consultancy to recruit a Facilities Coordinator for a prestigious commercial office building in the West End. This is a fantastic opportunity to join a high-performing on-site team, managing a landmark building that has recently undergone an extensive refurbishment and offers an exceptional working environment for both occupiers and visitors. In addition to excellent opportunities for professional development and career progression, you will be rewarded with a salary of up to 37,000, alongside a comprehensive benefits package. Supporting an experienced Building Manager, you'll play a key role in the day-to-day operation of this premium asset, acting as a central point of contact for tenants, contractors and visitors. This is a varied position where no two days are the same, combining facilities coordination, contractor management, and tenant engagement, whilst helping to ensure the building continues to deliver first-class service standards. You'll assist with coordinating planned and reactive maintenance, support compliance activities, oversee contractor attendance on site, and help maintain accurate operational records. The role will also see you involved in health and safety processes, occupier engagement initiatives, and the coordination of building events, making it an excellent opportunity for someone looking to broaden their experience within commercial property management. We're keen to speak with candidates who have previous experience within Facilities Management, Property Management or a customer-focused corporate environment. You will be highly organised, proactive and confident managing multiple tasks, with excellent communication skills and a genuine passion for delivering an outstanding occupier experience. Experience working within a multi-tenanted commercial property would be advantageous, alongside a good understanding of health and safety legislation. IOSH Managing Safely or a similar qualification would be beneficial but is not essential. This is an excellent opportunity to join an organisation that genuinely invests in its people, offering ongoing training, career development and the chance to work within one of Central London's most impressive commercial buildings.
Have you worked in property lettings , with a year or two of experience under your belt? Looking to take the next step with a thriving, collaborative team where your hard work is genuinely valued? You could join a leading residential lettings and property management specialist based in South West London , near the river. Supporting everything from marketing to property management, this is a varied, fast-paced role perfect for someone ambitious to grow their career within the property sector . What you will be doing: Property Management Support: Assisting with maintenance coordination, liaising with contractors, arranging quotes, and keeping landlords informed. Tenancy Administration: Progressing tenancy paperwork, managing check-ins/check-outs, sending utility letters, and handling service charges for block management. Marketing Admin: Organising property photos, floor plans, and EPCs; creating brochures, updating window cards, and arranging local canvassing. Client Relations: Answering incoming calls, handling enquiries from landlords and tenants, and occasionally conducting property viewings. Data & Systems: Keeping accurate files, collating team statistics, and utilising property databases (including Reapit). In this important position, you will be the administrative heartbeat of the office, working closely with Property Managers. Your day-to-day will be varied, split between front-of-house coordination and essential property management support. Why you'll love this job: Salary £30,000 Flexible start / finish times Annual leave purchase scheme Health care plan Cycle to Work scheme What you need: Experience: 1-2 years of administrative or coordination experience within a residential lettings or property environment. Tech-Savvy: Strong IT skills (MS Word, Excel, Outlook) and confidence using property software (experience with Reapit is a massive bonus!). Communication: Exceptional customer service skills with a warm, professional telephone manner and strong written English. Attitude: A proactive, collaborative team player who thrives under pressure, loves staying organised, and has excellent time-management skills. If you have the relevant property administration experience and are ready for a fresh challenge in the city, we want to hear from you. Apply today!
Jul 31, 2026
Full time
Have you worked in property lettings , with a year or two of experience under your belt? Looking to take the next step with a thriving, collaborative team where your hard work is genuinely valued? You could join a leading residential lettings and property management specialist based in South West London , near the river. Supporting everything from marketing to property management, this is a varied, fast-paced role perfect for someone ambitious to grow their career within the property sector . What you will be doing: Property Management Support: Assisting with maintenance coordination, liaising with contractors, arranging quotes, and keeping landlords informed. Tenancy Administration: Progressing tenancy paperwork, managing check-ins/check-outs, sending utility letters, and handling service charges for block management. Marketing Admin: Organising property photos, floor plans, and EPCs; creating brochures, updating window cards, and arranging local canvassing. Client Relations: Answering incoming calls, handling enquiries from landlords and tenants, and occasionally conducting property viewings. Data & Systems: Keeping accurate files, collating team statistics, and utilising property databases (including Reapit). In this important position, you will be the administrative heartbeat of the office, working closely with Property Managers. Your day-to-day will be varied, split between front-of-house coordination and essential property management support. Why you'll love this job: Salary £30,000 Flexible start / finish times Annual leave purchase scheme Health care plan Cycle to Work scheme What you need: Experience: 1-2 years of administrative or coordination experience within a residential lettings or property environment. Tech-Savvy: Strong IT skills (MS Word, Excel, Outlook) and confidence using property software (experience with Reapit is a massive bonus!). Communication: Exceptional customer service skills with a warm, professional telephone manner and strong written English. Attitude: A proactive, collaborative team player who thrives under pressure, loves staying organised, and has excellent time-management skills. If you have the relevant property administration experience and are ready for a fresh challenge in the city, we want to hear from you. Apply today!
