Job Title: Junior Programme Manager - Health and Social Care Location: London / Hybrid Salary : £28,000 - £33,000 per annum based upon experience plus discretionary bonus and comprehensive benefits. Job Type: Full Time, Permanent Overview of techUK's Health & Social Care Programme: With health and care systems around the globe facing increasing pressures, the use of digital technology has never been more important. techUK's Health & Social Care Programme supports the digital health and care supplier community, representing our members to the public sector and fostering a vibrant ecosystem. techUK helps members navigate the complex space of digital health and care in the UK and ensure our NHS and care services are prepared for the challenges of the future. Role Purpose: The purpose of this role is to support techUK's Health & Social Care Programme team, as well as developing key workstreams independently. This position provides an opportunity to work with senior level representatives from across the health, social care and life sciences sectors, to support the delivery of policy and market engagement opportunities for our members. This role would suit an articulate and enthusiastic learner, with the ability to support the development of new policy and the delivery of projects and events. The role will encompass the development the programme's work in health, social care and life sciences, exploring the role of digital health and technology in improving these sectors. Experience organising events, analysing policy, or working with one or more of the following is desirable: the UK technology sector, NHS, government, or policy makers. The successful candidate will demonstrate the capability to work across multiple workstreams, engaging with a variety of industry and government stakeholders, and will develop a good understanding of the opportunities and challenges facing the health technology sector. This role requires someone who has the communication skills, confidence, and drive to grow their own expertise and profile, as well as that of techUK. Key Responsibilities: Support the development, implementation and communication of techUK activities to deliver value for member companies; Support the development, implementation and management of the programme's work across the health and social care sectors, developing expertise in key areas; Support with the set-up and execution of in-person and virtual events, briefings and meetings; Promote techUK activities through written insights, social media engagement and PR/media activities; Work with the marketing team to deliver a monthly programme newsletter; Support the team to bring new companies into techUK membership; Liaise with other techUK teams to identify collaboration opportunities; Support the management of the Programme's Working Group and other relevant techUK forums, maintaining liaison with group members; Deputise for the Health & Social Care Programme Managers in their absence; and Any other duties that might from time to time be required by the Head of Programme and the techUK Health & Social Care team. Skills, Knowledge and Expertise: Core Competencies: Excellent attention to detail Strong organisational skills Strong communications skills (written and verbal) A great team player Able to manage competing priorities A methodical and thorough approach to work Essential Knowledge and Experience: Strong interest in the use of technology in the health, social care and life sciences sectors; Able to quickly build practical subject matter expertise; A self-motivated individual with a positive can-do approach who is comfortable working with competing demands and responding to tight deadlines; Experience supporting content development, such as newsletters, briefings, or presentations; Experience organising and supporting meetings and events, including logistics, invitations, and follow-up; Excellent written and verbal communication skills with the ability to communicate technical and policy information effectively to a range of audiences; and A team player who can manage relationships with a diverse range of stakeholders. Desired knowledge and experience: Good high-level knowledge of technology and workings of the technology sector; Understands the economic, social and political environment, members' business sectors and business models, stakeholders and their drivers; Have capability to use the tools and technologies techUK provides; including but not limited to Microsoft Office, CRM, mobile and home working software, web tools and social media. Additional Information This role is based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button to be redirected to our website. Candidates with experience of: Junior Health and Social Care Project Manager, Health and Social Care, Junior Project Manager, Junior Health and Social Care Technology, Assistant Technology Programme Manager, Public Sector Project Manager may also be considered for this role.
Aug 04, 2026
Full time
Job Title: Junior Programme Manager - Health and Social Care Location: London / Hybrid Salary : £28,000 - £33,000 per annum based upon experience plus discretionary bonus and comprehensive benefits. Job Type: Full Time, Permanent Overview of techUK's Health & Social Care Programme: With health and care systems around the globe facing increasing pressures, the use of digital technology has never been more important. techUK's Health & Social Care Programme supports the digital health and care supplier community, representing our members to the public sector and fostering a vibrant ecosystem. techUK helps members navigate the complex space of digital health and care in the UK and ensure our NHS and care services are prepared for the challenges of the future. Role Purpose: The purpose of this role is to support techUK's Health & Social Care Programme team, as well as developing key workstreams independently. This position provides an opportunity to work with senior level representatives from across the health, social care and life sciences sectors, to support the delivery of policy and market engagement opportunities for our members. This role would suit an articulate and enthusiastic learner, with the ability to support the development of new policy and the delivery of projects and events. The role will encompass the development the programme's work in health, social care and life sciences, exploring the role of digital health and technology in improving these sectors. Experience organising events, analysing policy, or working with one or more of the following is desirable: the UK technology sector, NHS, government, or policy makers. The successful candidate will demonstrate the capability to work across multiple workstreams, engaging with a variety of industry and government stakeholders, and will develop a good understanding of the opportunities and challenges facing the health technology sector. This role requires someone who has the communication skills, confidence, and drive to grow their own expertise and profile, as well as that of techUK. Key Responsibilities: Support the development, implementation and communication of techUK activities to deliver value for member companies; Support the development, implementation and management of the programme's work across the health and social care sectors, developing expertise in key areas; Support with the set-up and execution of in-person and virtual events, briefings and meetings; Promote techUK activities through written insights, social media engagement and PR/media activities; Work with the marketing team to deliver a monthly programme newsletter; Support the team to bring new companies into techUK membership; Liaise with other techUK teams to identify collaboration opportunities; Support the management of the Programme's Working Group and other relevant techUK forums, maintaining liaison with group members; Deputise for the Health & Social Care Programme Managers in their absence; and Any other duties that might from time to time be required by the Head of Programme and the techUK Health & Social Care team. Skills, Knowledge and Expertise: Core Competencies: Excellent attention to detail Strong organisational skills Strong communications skills (written and verbal) A great team player Able to manage competing priorities A methodical and thorough approach to work Essential Knowledge and Experience: Strong interest in the use of technology in the health, social care and life sciences sectors; Able to quickly build practical subject matter expertise; A self-motivated individual with a positive can-do approach who is comfortable working with competing demands and responding to tight deadlines; Experience supporting content development, such as newsletters, briefings, or presentations; Experience organising and supporting meetings and events, including logistics, invitations, and follow-up; Excellent written and verbal communication skills with the ability to communicate technical and policy information effectively to a range of audiences; and A team player who can manage relationships with a diverse range of stakeholders. Desired knowledge and experience: Good high-level knowledge of technology and workings of the technology sector; Understands the economic, social and political environment, members' business sectors and business models, stakeholders and their drivers; Have capability to use the tools and technologies techUK provides; including but not limited to Microsoft Office, CRM, mobile and home working software, web tools and social media. Additional Information This role is based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button to be redirected to our website. Candidates with experience of: Junior Health and Social Care Project Manager, Health and Social Care, Junior Project Manager, Junior Health and Social Care Technology, Assistant Technology Programme Manager, Public Sector Project Manager may also be considered for this role.
Customer Service Representative East Grinstead, RH19 (Hybrid) Contract: Permanent Salary: 26,460- 29,244 per annum Monday-Friday (8am-5pm or 9am-6pm) Driving Licence Required We're recruiting a Customer Service Representative (Logistics) to join a growing third-party fulfilment and delivery business. You'll be the key day-to-day contact for a portfolio of clients, ensuring queries are handled professionally, issues are resolved quickly, and service levels are consistently met. This is not transport planning or route scheduling. It's a customer-first coordination role, supporting and working closely with clients and internal teams to deliver a smooth experience end-to-end. Customer Service Representative Responsibilities: Acting as the first point of contact for client enquiries via phone and email Managing day-to-day queries and problems, keeping clients updated with clear timelines and outcomes Using CRM/ticketing systems to log, track and progress requests within agreed SLAs Building strong relationships with clients through proactive communication, regular updates and reporting Liaising with internal departments (e.g., warehouse operations, carriers and support teams) to ensure smooth service delivery Monitoring client accounts to ensure orders and correspondence are processed accurately and on time Attending client calls where required, managing actions and ensuring follow-ups are completed Supporting the administration and daily running of accounts to maintain service levels and client satisfaction Managing billing for services provided (including carriage and bookings) Handling complaints professionally, escalating when needed and driving continuous improvement Monitoring and reporting on KPIs such as response/resolution times, first-time resolution, SLA adherence and client satisfaction Customer Service Representative Requirements: Essential Strong customer service mindset (office-based customer service preferred) Comfortable using technology, confident with MS Office and comfortable using CRM/ticketing systems Able to juggle priorities, stay calm under pressure, and communicate clearly A proactive attitude and practical problem-solving approach-ready to hit the ground running Driving licence and own vehicle (due to office location and occasional site visits) Desirable Experience in a client-facing operational environment (fulfilment/logistics/3PL exposure helpful, but not essential if your customer service skills are strong) Benefits Hybrid working after successful probation (50/50 remote/office) Pension, Life Assurance, Healthshield Cash Plan and Discount Perks 22 days holiday rising to 25 days after two full years + Bank Holidays (option to buy/sell) Birthday leave Discretionary company bonus scheme Free on-site parking (electric charging at certain locations) Employee awards and regular social events Employee Assistance Programme (mental health & well-being support) Cycle to work scheme Enhanced maternity and paternity leave To be considered for this role of Customer Service Representative, apply now. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Aug 04, 2026
Full time
Customer Service Representative East Grinstead, RH19 (Hybrid) Contract: Permanent Salary: 26,460- 29,244 per annum Monday-Friday (8am-5pm or 9am-6pm) Driving Licence Required We're recruiting a Customer Service Representative (Logistics) to join a growing third-party fulfilment and delivery business. You'll be the key day-to-day contact for a portfolio of clients, ensuring queries are handled professionally, issues are resolved quickly, and service levels are consistently met. This is not transport planning or route scheduling. It's a customer-first coordination role, supporting and working closely with clients and internal teams to deliver a smooth experience end-to-end. Customer Service Representative Responsibilities: Acting as the first point of contact for client enquiries via phone and email Managing day-to-day queries and problems, keeping clients updated with clear timelines and outcomes Using CRM/ticketing systems to log, track and progress requests within agreed SLAs Building strong relationships with clients through proactive communication, regular updates and reporting Liaising with internal departments (e.g., warehouse operations, carriers and support teams) to ensure smooth service delivery Monitoring client accounts to ensure orders and correspondence are processed accurately and on time Attending client calls where required, managing actions and ensuring follow-ups are completed Supporting the administration and daily running of accounts to maintain service levels and client satisfaction Managing billing for services provided (including carriage and bookings) Handling complaints professionally, escalating when needed and driving continuous improvement Monitoring and reporting on KPIs such as response/resolution times, first-time resolution, SLA adherence and client satisfaction Customer Service Representative Requirements: Essential Strong customer service mindset (office-based customer service preferred) Comfortable using technology, confident with MS Office and comfortable using CRM/ticketing systems Able to juggle priorities, stay calm under pressure, and communicate clearly A proactive attitude and practical problem-solving approach-ready to hit the ground running Driving licence and own vehicle (due to office location and occasional site visits) Desirable Experience in a client-facing operational environment (fulfilment/logistics/3PL exposure helpful, but not essential if your customer service skills are strong) Benefits Hybrid working after successful probation (50/50 remote/office) Pension, Life Assurance, Healthshield Cash Plan and Discount Perks 22 days holiday rising to 25 days after two full years + Bank Holidays (option to buy/sell) Birthday leave Discretionary company bonus scheme Free on-site parking (electric charging at certain locations) Employee awards and regular social events Employee Assistance Programme (mental health & well-being support) Cycle to work scheme Enhanced maternity and paternity leave To be considered for this role of Customer Service Representative, apply now. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
About The Role What you can expect from us We offer a competitive salary of £54,400 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are currently recruiting for a Senior Financial Accountant - Assets to join our Finance team on a permanent basis. The purpose of this role is to support the provision of financial accounting services including monthly management reporting, performance reports, internal control compliance and statutory reports in line with relevant accounting and sector standards. To ensure the correct treatment of the Group's capital expenditure, including components accounting, housing properties, land, other fixed assets and disposals, including Shared Ownership, Right to Buy and Right to Acquire. Responsibilities: Fixed asset register Responsible for the maintenance and accuracy of the fixed asset register. Ensuring the necessary controls are in place to ensure correct classification of asset and useful economic life. Ensuring the depreciation of the Group and its members, to facilitate good quality and accurate statutory and regulatory reporting outputs. Accounting Support the preparation of the annual financial accounts for group and subsidiary legal entities including consolidation and preparation of statutory disclosures required under applicable accounting standards. Liaise with external and internal auditors to provide information and resolution to queries and put in place improvements based on recommendations. Reporting Support the coordination and production of the month end accounts, prepare control account reconciliations and analysis, ensure all reporting is delivered within agreed group time scales. Develop and manage a link between the analysis of data and other teams. Provide data assurance to ensure that information decisions are made at the right level. Collaboration Work in collaboration with finance colleagues to develop and maintain effective processes and reporting through systems. Encourage a culture of cross team collaboration; support workplace mentoring for finance team members wanting to progress. Required as and when necessary to support areas of the finance team at peak times or on major projects. Process improvement Drive continual process improvement to deliver financial control and assurance across the group. Develop and manage a link between the analysis of data and other teams. Provide data assurance to ensure that information decisions are made at the right level. Skills / Experiences Essential: • Experience of working in an asset focussed accounting role. • Experience of people management and development. • Strong verbal and written communication skills. • Ability to plan and prioritise workload. • Able to work at all levels within the company. • Experience of developing and maintaining relationships with internal and external stakeholders. • Good knowledge of various accounting software packages. • A Full UK Driving Licence and access to your own car. Desirable: • Experience of working in the housing sector. • Demonstrate good technical understanding asset accounting and capitalisation. • Ability to work with fixed asset software. • Experience of working in a financial accounting role. • Experience of year end process and working with external auditors. Qualifications Essential: • Full/Part or working towards qualification with a recognised accounting body (ACCA, CIMA, ACA) or relevant professional experience. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 03, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £54,400 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are currently recruiting for a Senior Financial Accountant - Assets to join our Finance team on a permanent basis. The purpose of this role is to support the provision of financial accounting services including monthly management reporting, performance reports, internal control compliance and statutory reports in line with relevant accounting and sector standards. To ensure the correct treatment of the Group's capital expenditure, including components accounting, housing properties, land, other fixed assets and disposals, including Shared Ownership, Right to Buy and Right to Acquire. Responsibilities: Fixed asset register Responsible for the maintenance and accuracy of the fixed asset register. Ensuring the necessary controls are in place to ensure correct classification of asset and useful economic life. Ensuring the depreciation of the Group and its members, to facilitate good quality and accurate statutory and regulatory reporting outputs. Accounting Support the preparation of the annual financial accounts for group and subsidiary legal entities including consolidation and preparation of statutory disclosures required under applicable accounting standards. Liaise with external and internal auditors to provide information and resolution to queries and put in place improvements based on recommendations. Reporting Support the coordination and production of the month end accounts, prepare control account reconciliations and analysis, ensure all reporting is delivered within agreed group time scales. Develop and manage a link between the analysis of data and other teams. Provide data assurance to ensure that information decisions are made at the right level. Collaboration Work in collaboration with finance colleagues to develop and maintain effective processes and reporting through systems. Encourage a culture of cross team collaboration; support workplace mentoring for finance team members wanting to progress. Required as and when necessary to support areas of the finance team at peak times or on major projects. Process improvement Drive continual process improvement to deliver financial control and assurance across the group. Develop and manage a link between the analysis of data and other teams. Provide data assurance to ensure that information decisions are made at the right level. Skills / Experiences Essential: • Experience of working in an asset focussed accounting role. • Experience of people management and development. • Strong verbal and written communication skills. • Ability to plan and prioritise workload. • Able to work at all levels within the company. • Experience of developing and maintaining relationships with internal and external stakeholders. • Good knowledge of various accounting software packages. • A Full UK Driving Licence and access to your own car. Desirable: • Experience of working in the housing sector. • Demonstrate good technical understanding asset accounting and capitalisation. • Ability to work with fixed asset software. • Experience of working in a financial accounting role. • Experience of year end process and working with external auditors. Qualifications Essential: • Full/Part or working towards qualification with a recognised accounting body (ACCA, CIMA, ACA) or relevant professional experience. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role We offer a competitive salary of £26,250 per annum. 37 hour per week 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role We are looking for a Grounds Maintenance Operative on a permanent basis to join our Onward Environmental team. The successful candidate will work in a local team around the area and are not required to report to a depot each day but must attend when required for team meetings and replenishment of supplies. A full UK driving license is required for this role . The purpose of the role is to work as part of a mobile team to deliver a wide range of landscape maintenance and improvement works, resulting in a consistently high-quality environment, which improves our schemes and estates to create positive spaces for customers. Carrying out grass cutting, shrub pruning, weed control and the removal of litter Training will be given to successful applicants in all aspects of the job description. You will be required to ensure that all works, and safety procedures are followed, and record keeping is accurate and to undertake routine maintenance checks of plant, equipment, and machinery. What we require Full UK Driving Licence Previous experience in a similar ground's maintenance, environmental services, or estates cleaning role. Excellent customer service and communication skills Willingness to work as part of a team. Proactive approach to following procedure Advantageous experience Ride on movers, hedge cutter, leaf blowers PA1 and PA6 qualifications in pesticides NVQ Level 2 in horticulture NPTC CS30,31 Chainsaw 360 rotating excavator Trailers -B+E About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 03, 2026
Full time
About The Role We offer a competitive salary of £26,250 per annum. 37 hour per week 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role We are looking for a Grounds Maintenance Operative on a permanent basis to join our Onward Environmental team. The successful candidate will work in a local team around the area and are not required to report to a depot each day but must attend when required for team meetings and replenishment of supplies. A full UK driving license is required for this role . The purpose of the role is to work as part of a mobile team to deliver a wide range of landscape maintenance and improvement works, resulting in a consistently high-quality environment, which improves our schemes and estates to create positive spaces for customers. Carrying out grass cutting, shrub pruning, weed control and the removal of litter Training will be given to successful applicants in all aspects of the job description. You will be required to ensure that all works, and safety procedures are followed, and record keeping is accurate and to undertake routine maintenance checks of plant, equipment, and machinery. What we require Full UK Driving Licence Previous experience in a similar ground's maintenance, environmental services, or estates cleaning role. Excellent customer service and communication skills Willingness to work as part of a team. Proactive approach to following procedure Advantageous experience Ride on movers, hedge cutter, leaf blowers PA1 and PA6 qualifications in pesticides NVQ Level 2 in horticulture NPTC CS30,31 Chainsaw 360 rotating excavator Trailers -B+E About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Please see job description for more information Role Purpose The lawyer will be responsible for providing legal and advocacy services to the General Optical Council's in-house casework team investigating concerns about registrants' fitness to practise.The role requires an advocate with experience of preparing and presenting fitness to practise cases in the regulatory healthcare sector (or similar). They will have responsibility for preparing cases for hearings before the GOC's Fitness to Practise Committee (FtPC), Registrations Appeals Committee (RAC) and the High Court (if qualified), and for presenting cases on behalf of the GOC as required. This will require the jobholder to work closely with Operations Managers and other team members to ensure that cases are fully prepared for hearing in a timely and efficient manner.The jobholder will also provide legal advice and support to the regulatory operations directorate at all stages of the fitness to practise process, and to the rest of the GOC as required, and will play a significant role in supporting and developing our investigation team.The jobholder will have a 'hands-on' approach with a strong and positive commitment to continuous improvement. Key Accountabilities Presentation of cases on behalf of the GOC in front of the FtPC, RAC and High Court (where applicable). Preparation of cases prior to presentation (including cases being presented by others) including the drafting of high-quality legal documents, including (but not limited to): Statements of Facts Skeleton Arguments Rule 16 applications Allegations (charges) High Court IO extension applications/consent orders Supporting casework teams to ensure the efficient and effective assessment, investigation and progression of cases, including advising on the assessment of risk in relation to the need for interim orders (at both investigation and FtPC stages). Communicating effectively with internal and external stakeholders, including registrant representatives and external third parties, as required. Providing advice, support and training to casework staff including advice on risk, evidence, proportionate enquiry and investigation, the drafting of charges and correspondence with external parties. Provision of routine and complex legal advice to the regulatory operations directorate teams on a day to day basis (and, if required, to the wider GOC). Ensuring continuous improvement taking into consideration, and implementing learning from, outcomes in practice committees and relevant case law. Liaison with internal and external stakeholders, legal representatives and external third parties as required. Acquiring an outstanding working knowledge of the GOC's governing legislation, relevant policies and procedures and relevant case law. Participate in project teams and working groups as necessary to further the work of the department. Essential Skills/Experience/Qualifications Qualified lawyer with experience of professional regulation or the ability to gain the experience quickly (solicitor, barrister or Chartered Legal Executive, holding a current practising certificate with at least 3 years' PQE). Significant experience of managing and/ or directing investigations and presenting cases within agreed timeframes and to a high quality, preferably within the professional regulation setting. An excellent understanding of complex legal concepts and ability to apply knowledge to case work. Ability to grasp unfamiliar and/or new legislation quickly and to accurately apply rules and legislation to daily work. Ability to handle a high-volume caseload and manage competing priorities effectively. Ability to communicate to a high standard with legally qualified and non legally qualified colleagues. Excellent literacy and written and oral communication skills. Good general IT skills with the ability to use case management systems and Microsoft Office products. Interviews will be held virtually via Microsoft Teams from 21 August 2026. Closing date for applications is 11 August :59pm, please note we reserve the right to close the role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role.
Aug 01, 2026
Full time
Please see job description for more information Role Purpose The lawyer will be responsible for providing legal and advocacy services to the General Optical Council's in-house casework team investigating concerns about registrants' fitness to practise.The role requires an advocate with experience of preparing and presenting fitness to practise cases in the regulatory healthcare sector (or similar). They will have responsibility for preparing cases for hearings before the GOC's Fitness to Practise Committee (FtPC), Registrations Appeals Committee (RAC) and the High Court (if qualified), and for presenting cases on behalf of the GOC as required. This will require the jobholder to work closely with Operations Managers and other team members to ensure that cases are fully prepared for hearing in a timely and efficient manner.The jobholder will also provide legal advice and support to the regulatory operations directorate at all stages of the fitness to practise process, and to the rest of the GOC as required, and will play a significant role in supporting and developing our investigation team.The jobholder will have a 'hands-on' approach with a strong and positive commitment to continuous improvement. Key Accountabilities Presentation of cases on behalf of the GOC in front of the FtPC, RAC and High Court (where applicable). Preparation of cases prior to presentation (including cases being presented by others) including the drafting of high-quality legal documents, including (but not limited to): Statements of Facts Skeleton Arguments Rule 16 applications Allegations (charges) High Court IO extension applications/consent orders Supporting casework teams to ensure the efficient and effective assessment, investigation and progression of cases, including advising on the assessment of risk in relation to the need for interim orders (at both investigation and FtPC stages). Communicating effectively with internal and external stakeholders, including registrant representatives and external third parties, as required. Providing advice, support and training to casework staff including advice on risk, evidence, proportionate enquiry and investigation, the drafting of charges and correspondence with external parties. Provision of routine and complex legal advice to the regulatory operations directorate teams on a day to day basis (and, if required, to the wider GOC). Ensuring continuous improvement taking into consideration, and implementing learning from, outcomes in practice committees and relevant case law. Liaison with internal and external stakeholders, legal representatives and external third parties as required. Acquiring an outstanding working knowledge of the GOC's governing legislation, relevant policies and procedures and relevant case law. Participate in project teams and working groups as necessary to further the work of the department. Essential Skills/Experience/Qualifications Qualified lawyer with experience of professional regulation or the ability to gain the experience quickly (solicitor, barrister or Chartered Legal Executive, holding a current practising certificate with at least 3 years' PQE). Significant experience of managing and/ or directing investigations and presenting cases within agreed timeframes and to a high quality, preferably within the professional regulation setting. An excellent understanding of complex legal concepts and ability to apply knowledge to case work. Ability to grasp unfamiliar and/or new legislation quickly and to accurately apply rules and legislation to daily work. Ability to handle a high-volume caseload and manage competing priorities effectively. Ability to communicate to a high standard with legally qualified and non legally qualified colleagues. Excellent literacy and written and oral communication skills. Good general IT skills with the ability to use case management systems and Microsoft Office products. Interviews will be held virtually via Microsoft Teams from 21 August 2026. Closing date for applications is 11 August :59pm, please note we reserve the right to close the role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role.
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Aug 01, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Your new company This is an exciting opportunity to join a well-established and highly respected organisation with a strong reputation for supporting its members and delivering excellent legal outcomes. You will be joining a collaborative Legal Services team that handles a broad range of employment matters, offering high-quality work in a supportive and progressive environment. Your new role As a Senior Legal Advisor, you will play a key role within the Employment Team, providing expert employment law advice and representation to members, representatives and officials.Your responsibilities will include: Providing high-quality advice and representation on employment and industrial law matters. Assessing applications for legal assistance and advising on the merits of potential Employment Tribunal claims. Supporting officials with employment casework and industrial relations issues. Preparing and managing Employment Tribunal cases from inception through to conclusion. Overseeing cases conducted by external panel solicitors. Supervising and supporting Employment Law Advisors within the team. Supporting senior stakeholders with complex casework and legal advice as required. What you'll need to succeed To be successful in this role, you will be a qualified Solicitor, Barrister or CILEX professional, or be qualified by experience with a strong background in employment law.You will also have: Experience advising and representing clients in Employment Tribunal matters. Advocacy experience or a willingness to undertake tribunal advocacy. Strong knowledge of employment law and employment tribunal procedures. The ability to manage competing priorities and meet deadlines. Experience supervising or supporting junior colleagues would be advantageous. What you'll get in return In return, you'll join a highly regarded legal team with an excellent track record and benefit from a rewarding and flexible working environment.Benefits include: Flexitime Defined contribution pension scheme. Generous annual leave entitlement, and additional Christmas closure days. Subsidised on-site canteen. Free on-site parking. Excellent public transport links, including train and tram access. High-quality and varied employment law work. Ongoing professional development and career progression opportunities. Modern offices and a supportive team culture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 01, 2026
Full time
Your new company This is an exciting opportunity to join a well-established and highly respected organisation with a strong reputation for supporting its members and delivering excellent legal outcomes. You will be joining a collaborative Legal Services team that handles a broad range of employment matters, offering high-quality work in a supportive and progressive environment. Your new role As a Senior Legal Advisor, you will play a key role within the Employment Team, providing expert employment law advice and representation to members, representatives and officials.Your responsibilities will include: Providing high-quality advice and representation on employment and industrial law matters. Assessing applications for legal assistance and advising on the merits of potential Employment Tribunal claims. Supporting officials with employment casework and industrial relations issues. Preparing and managing Employment Tribunal cases from inception through to conclusion. Overseeing cases conducted by external panel solicitors. Supervising and supporting Employment Law Advisors within the team. Supporting senior stakeholders with complex casework and legal advice as required. What you'll need to succeed To be successful in this role, you will be a qualified Solicitor, Barrister or CILEX professional, or be qualified by experience with a strong background in employment law.You will also have: Experience advising and representing clients in Employment Tribunal matters. Advocacy experience or a willingness to undertake tribunal advocacy. Strong knowledge of employment law and employment tribunal procedures. The ability to manage competing priorities and meet deadlines. Experience supervising or supporting junior colleagues would be advantageous. What you'll get in return In return, you'll join a highly regarded legal team with an excellent track record and benefit from a rewarding and flexible working environment.Benefits include: Flexitime Defined contribution pension scheme. Generous annual leave entitlement, and additional Christmas closure days. Subsidised on-site canteen. Free on-site parking. Excellent public transport links, including train and tram access. High-quality and varied employment law work. Ongoing professional development and career progression opportunities. Modern offices and a supportive team culture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
hackajob is collaborating with Envitia to connect them with exceptional professionals for this role. Join the Growth Story at Envitia Envitia operates at the heart of the UK's most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We're thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025-a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Role As an Automation Test Engineer, you will design, develop, integrate and maintain secure software services and mission applications within classified government environments. Working as part of Agile / DevSecOps delivery teams, you will play a key role in ensuring the quality, reliability and security of complex digital solutions. You'll collaborate closely with engineers, DevOps specialists, business analysts, product stakeholders and customer representatives to deliver high-quality software and provide confidence in each release. This role is well suited to someone who combines strong technical engineering capability with a proactive approach to testing, quality assurance and continuous improvement. You'll contribute across the full delivery lifecycle, from designing effective test strategies through to supporting release assurance in secure environments. Typical responsibilities include: Designing and maintaining automated test suites using tools such as Selenium, Cypress, Playwright or similar Testing modern applications built with technologies including Java, JavaScript, React, Spring Boot, Next.js and APIs Embedding automated testing within CI/CD pipelines to support continuous delivery Supporting functional, integration, regression, system and acceptance testing activities Providing release assurance for secure mission applications and data-driven platforms Job Responsibilities Define and implement effective test strategies, plans and coverage aligned to delivery objectives Translate requirements and user stories into clear, executable test cases and scripts Develop and maintain automated test suites using tools such as Selenium, Cypress, Playwright or equivalent Embed automated testing within CI/CD pipelines to support DevSecOps delivery Support functional, integration, regression, system and acceptance testing activities Identify, manage and track defects through to resolution, working closely with development teams Provide clear test reporting, quality metrics and evidence to support release decisions Contribute to environment readiness, test data management and controlled release processes Collaborate within Agile teams, supporting sprint planning, refinement, reviews and retrospectives Promote a proactive, quality-first approach, embedding testing best practices across teams Skills Required Experience working within the UK Security & Intelligence, defence or other secure government environments Strong background in software testing, test automation and quality engineering within Agile / DevSecOps delivery environments Experience designing and executing functional, integration, regression, system and acceptance testing, including defect investigation Hands-on experience with test automation tools (e.g. Selenium, Cypress, Playwright, JUnit, pytest, Cucumber or similar), including API and UI testing Experience building and maintaining automated test frameworks, reusable test assets and managing test data Familiarity with integrating automated testing into CI/CD pipelines, alongside awareness of quality gates, release assurance and modern development practices Experience testing modern applications and services, including APIs, Java/JavaScript-based systems and cloud or containerised environments Awareness of non-functional testing approaches, including performance, resilience, accessibility and security testing Experience producing test evidence and assurance artefacts suitable for controlled or regulated environments Security Clearance Requirements The successful candidate must hold a current high level security clearance. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Cheltenham, London, Manchester (based on project requirements). What it's like to work at Envitia At Envitia, we believe that our greatest asset is our talented and dedicated team. We are committed to fostering a work environment where every employee feels valued, supported, and motivated to excel. As part of this commitment, we offer a comprehensive range of benefits designed to enhance both your professional and personal well-being. Annual Leave: 25 days plus your birthday off. You will have the ability to buy and sell 5 days holiday to work around your needs. Private Healthcare Coverage: Our health plan is tailored to meet the diverse needs of our employees with additional levels for family if required. Training & Skills Development: Stay ahead in your career with ongoing training opportunities and skill development initiatives tailored to your evolving needs. Fitness Reimbursement: We encourage an active lifestyle. Our fitness reimbursement program helps you stay fit by covering a portion of your gym memberships or fitness-related expenses. Life Assurance: Gain peace of mind with extensive life insurance coverage that ensures financial protection for you and your loved ones. Pension Contribution: Plan for your future with our pension options. We provide resources and support to help you build a secure financial foundation. Perkbox Subscription: Enjoy exclusive discounts on a variety of products and services. From technology to entertainment, we've partnered with various businesses to bring you special perks. Internal Reward Schemes: Be rewarded for your exceptional contributions through our employee recognition initiatives that celebrate your achievements. Community Engagement & Volunteer Opportunities: Contribute to meaningful causes with company-sponsored volunteer programs, fostering a sense of community and social responsibility. Inclusion at Envitia At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work-life balance. If you require any accommodations during the application or interview process, please let us know.
Aug 01, 2026
Full time
hackajob is collaborating with Envitia to connect them with exceptional professionals for this role. Join the Growth Story at Envitia Envitia operates at the heart of the UK's most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We're thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025-a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Role As an Automation Test Engineer, you will design, develop, integrate and maintain secure software services and mission applications within classified government environments. Working as part of Agile / DevSecOps delivery teams, you will play a key role in ensuring the quality, reliability and security of complex digital solutions. You'll collaborate closely with engineers, DevOps specialists, business analysts, product stakeholders and customer representatives to deliver high-quality software and provide confidence in each release. This role is well suited to someone who combines strong technical engineering capability with a proactive approach to testing, quality assurance and continuous improvement. You'll contribute across the full delivery lifecycle, from designing effective test strategies through to supporting release assurance in secure environments. Typical responsibilities include: Designing and maintaining automated test suites using tools such as Selenium, Cypress, Playwright or similar Testing modern applications built with technologies including Java, JavaScript, React, Spring Boot, Next.js and APIs Embedding automated testing within CI/CD pipelines to support continuous delivery Supporting functional, integration, regression, system and acceptance testing activities Providing release assurance for secure mission applications and data-driven platforms Job Responsibilities Define and implement effective test strategies, plans and coverage aligned to delivery objectives Translate requirements and user stories into clear, executable test cases and scripts Develop and maintain automated test suites using tools such as Selenium, Cypress, Playwright or equivalent Embed automated testing within CI/CD pipelines to support DevSecOps delivery Support functional, integration, regression, system and acceptance testing activities Identify, manage and track defects through to resolution, working closely with development teams Provide clear test reporting, quality metrics and evidence to support release decisions Contribute to environment readiness, test data management and controlled release processes Collaborate within Agile teams, supporting sprint planning, refinement, reviews and retrospectives Promote a proactive, quality-first approach, embedding testing best practices across teams Skills Required Experience working within the UK Security & Intelligence, defence or other secure government environments Strong background in software testing, test automation and quality engineering within Agile / DevSecOps delivery environments Experience designing and executing functional, integration, regression, system and acceptance testing, including defect investigation Hands-on experience with test automation tools (e.g. Selenium, Cypress, Playwright, JUnit, pytest, Cucumber or similar), including API and UI testing Experience building and maintaining automated test frameworks, reusable test assets and managing test data Familiarity with integrating automated testing into CI/CD pipelines, alongside awareness of quality gates, release assurance and modern development practices Experience testing modern applications and services, including APIs, Java/JavaScript-based systems and cloud or containerised environments Awareness of non-functional testing approaches, including performance, resilience, accessibility and security testing Experience producing test evidence and assurance artefacts suitable for controlled or regulated environments Security Clearance Requirements The successful candidate must hold a current high level security clearance. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Cheltenham, London, Manchester (based on project requirements). What it's like to work at Envitia At Envitia, we believe that our greatest asset is our talented and dedicated team. We are committed to fostering a work environment where every employee feels valued, supported, and motivated to excel. As part of this commitment, we offer a comprehensive range of benefits designed to enhance both your professional and personal well-being. Annual Leave: 25 days plus your birthday off. You will have the ability to buy and sell 5 days holiday to work around your needs. Private Healthcare Coverage: Our health plan is tailored to meet the diverse needs of our employees with additional levels for family if required. Training & Skills Development: Stay ahead in your career with ongoing training opportunities and skill development initiatives tailored to your evolving needs. Fitness Reimbursement: We encourage an active lifestyle. Our fitness reimbursement program helps you stay fit by covering a portion of your gym memberships or fitness-related expenses. Life Assurance: Gain peace of mind with extensive life insurance coverage that ensures financial protection for you and your loved ones. Pension Contribution: Plan for your future with our pension options. We provide resources and support to help you build a secure financial foundation. Perkbox Subscription: Enjoy exclusive discounts on a variety of products and services. From technology to entertainment, we've partnered with various businesses to bring you special perks. Internal Reward Schemes: Be rewarded for your exceptional contributions through our employee recognition initiatives that celebrate your achievements. Community Engagement & Volunteer Opportunities: Contribute to meaningful causes with company-sponsored volunteer programs, fostering a sense of community and social responsibility. Inclusion at Envitia At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work-life balance. If you require any accommodations during the application or interview process, please let us know.
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Enfield - N9 0TG Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position Valid UK Driving Licence & access to transport is required for this role This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jul 31, 2026
Full time
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Enfield - N9 0TG Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position Valid UK Driving Licence & access to transport is required for this role This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Driver Hire Manchester South
Wythenshawe, Manchester
Role: HGV Class 2 Refuse Driver Salary: £16.61 per hour including holiday pay (£14.83 with accrued holiday pay) Location: Wythenshawe, Trafford Work Pattern: Monday to Friday, 0630am until 1500 - Full time, contract, permanent We are excited to offer a fantastic opportunity for FOUR permanent HGV Class 2 Waste Refuse to fulfil our client's requirements. This role will be based Wythenshawe and cover the Trafford area. HGV Class 2 Waste Driver position offers a competitive salary and overtime and the standard guaranteed hours for this role are 40 hours per week. In this HGV Class 2 Refuse Driver role, you will support the client by playing a part in managing waste effectively, ensuring that highways and surrounding areas are kept clean, safe and free of debris. You will collaborate with members of the public and other team members to create a hygienic and aesthetically pleasing community. HGV Class 2 Refuse Driver role offers you the unique opportunity to support communities by helping to create better safer and more pleasant places. HGV Class 2 Refuse Driver Responsibilities: You will operate the HGV and ensure the collection of refuse/recycling from requested locations, following a route that has been set out by the business and dispose of refuse/recycling at the appropriate waste collection sites. Carry out vehicle inspections, ensuring compliance with both company vehicle policy and legislative requirements and complete appropriate paperwork. Work as a member of the team and receive any instructions from supervisors and communicate them with other crew members and be compliant with health and safety at work requirements. Maintain the best operational relationship between the public, other customers and client representatives by dealing courteously with complaints and queries. Carry out and assist with loading responsibilities. HGV Class 2 Refuse Driver Benefits: Initially the successful HGV Class 2 Refuse Driver will work for us for a temporary period (minimum period of 13 weeks) after which you will move over onto the client's payroll into a permanent contracted position. Whilst in your Temp to Perm position with Driver Hire you will receive Weekly pay paid PAYE by BACS Transfer Triple Pay on Bank Holidays Full employee benefits entitlement Company pension BACS transfer Once you move become a permanent member of the client's team they can offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, they are committed to your professional growth and wellbeing. Here s what you can expect when you join their team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you re rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader, or Supervisor. Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access their online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in their community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. HGV Class 2 Refuse Driver will requirements: Full Category C Driving Licence Experience of driving Class 2 vehicle Valid CPC and Digital tacho Basic Literacy skills Bringing an ability to work as part of a team and positive approach that aligns with our goals and values. Leveraging your expertise in customer care to drive results. We offer a true, honest, and personal service and you will deal directly with the business owner. Plus, attractive rate of pay PLUS, regular overtime, paid weekly via PAYE. Hourly pay Rate of £16.61 includes holiday pay but can be accrued should you wish. Please call Gareth or Tia between the hours of 8:00am and 4:00pm Mon-Fri to discuss the HGV Class 2 Refuse Driver role, or the many other HGV Class 2 Driver opportunities we are working on. We will review all applications, and you will be contacted within 14 days of your application if you have been shortlisted.
Jul 31, 2026
Full time
Role: HGV Class 2 Refuse Driver Salary: £16.61 per hour including holiday pay (£14.83 with accrued holiday pay) Location: Wythenshawe, Trafford Work Pattern: Monday to Friday, 0630am until 1500 - Full time, contract, permanent We are excited to offer a fantastic opportunity for FOUR permanent HGV Class 2 Waste Refuse to fulfil our client's requirements. This role will be based Wythenshawe and cover the Trafford area. HGV Class 2 Waste Driver position offers a competitive salary and overtime and the standard guaranteed hours for this role are 40 hours per week. In this HGV Class 2 Refuse Driver role, you will support the client by playing a part in managing waste effectively, ensuring that highways and surrounding areas are kept clean, safe and free of debris. You will collaborate with members of the public and other team members to create a hygienic and aesthetically pleasing community. HGV Class 2 Refuse Driver role offers you the unique opportunity to support communities by helping to create better safer and more pleasant places. HGV Class 2 Refuse Driver Responsibilities: You will operate the HGV and ensure the collection of refuse/recycling from requested locations, following a route that has been set out by the business and dispose of refuse/recycling at the appropriate waste collection sites. Carry out vehicle inspections, ensuring compliance with both company vehicle policy and legislative requirements and complete appropriate paperwork. Work as a member of the team and receive any instructions from supervisors and communicate them with other crew members and be compliant with health and safety at work requirements. Maintain the best operational relationship between the public, other customers and client representatives by dealing courteously with complaints and queries. Carry out and assist with loading responsibilities. HGV Class 2 Refuse Driver Benefits: Initially the successful HGV Class 2 Refuse Driver will work for us for a temporary period (minimum period of 13 weeks) after which you will move over onto the client's payroll into a permanent contracted position. Whilst in your Temp to Perm position with Driver Hire you will receive Weekly pay paid PAYE by BACS Transfer Triple Pay on Bank Holidays Full employee benefits entitlement Company pension BACS transfer Once you move become a permanent member of the client's team they can offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, they are committed to your professional growth and wellbeing. Here s what you can expect when you join their team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you re rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader, or Supervisor. Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access their online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in their community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. HGV Class 2 Refuse Driver will requirements: Full Category C Driving Licence Experience of driving Class 2 vehicle Valid CPC and Digital tacho Basic Literacy skills Bringing an ability to work as part of a team and positive approach that aligns with our goals and values. Leveraging your expertise in customer care to drive results. We offer a true, honest, and personal service and you will deal directly with the business owner. Plus, attractive rate of pay PLUS, regular overtime, paid weekly via PAYE. Hourly pay Rate of £16.61 includes holiday pay but can be accrued should you wish. Please call Gareth or Tia between the hours of 8:00am and 4:00pm Mon-Fri to discuss the HGV Class 2 Refuse Driver role, or the many other HGV Class 2 Driver opportunities we are working on. We will review all applications, and you will be contacted within 14 days of your application if you have been shortlisted.
The Disrepair Surveyor is responsible for managing housing disrepair claims across the organisation's social housing portfolio. The role involves inspecting properties, diagnosing building defects, preparing specifications for remedial works, managing contractors, ensuring legal compliance, and delivering high-quality repairs that improve customer satisfaction while reducing the organisation's exposure to disrepair litigation. The successful candidate will possess extensive experience within the social housing sector and demonstrate a sound understanding of building pathology, property maintenance, repairs legislation, and landlord responsibilities. Key Responsibilities The post holder will carry out detailed inspections of occupied and void social housing properties to identify building defects and investigate reported disrepair issues. They will diagnose the root causes of defects and prepare comprehensive survey reports, schedules of works, specifications, and cost estimates to support the delivery of appropriate remedial works. The role includes managing housing disrepair cases from initial inspection through to completion, ensuring that all works are delivered within agreed timescales and in accordance with legal requirements. The Surveyor will work closely with legal teams by providing technical advice, preparing reports to support disrepair claims, and attending court proceedings, mediations, or expert meetings where required. The successful candidate will oversee contractors, monitor the quality of completed works, undertake post-inspections, and ensure repairs meet the required standards. They will investigate and resolve issues relating to damp, mould, condensation, structural movement, roofing defects, drainage, plumbing, and general building fabric. The Surveyor will provide technical advice and support to colleagues across Property Services, Housing Management, and contractor teams. They will maintain accurate property records using housing and asset management systems and contribute to service improvements aimed at reducing recurring disrepair cases and improving resident satisfaction. The role requires compliance with all relevant legislation, including the Landlord and Tenant Act, the Homes (Fitness for Human Habitation) Act, the Housing Health and Safety Rating System (HHSRS), Building Regulations, the Construction (Design and Management) Regulations, and all applicable Health and Safety legislation. Essential Skills and Experience Applicants must have proven experience working as a Surveyor within the social housing sector and demonstrate significant experience of managing housing disrepair claims. They should possess strong technical knowledge of building construction, maintenance, and defect diagnosis, together with experience of preparing specifications and schedules of works. Candidates should have a thorough understanding of common building defects, including damp, mould, condensation, structural movement, roofing failures, and building pathology. Experience of managing contractors, inspecting completed works, and ensuring quality standards is essential. Excellent written communication skills are required to produce clear technical reports, together with strong interpersonal skills to build effective relationships with residents, contractors, legal representatives, and colleagues. Applicants should be capable of managing a varied workload, prioritising effectively, and meeting deadlines while maintaining high levels of accuracy. Competence in Microsoft Office applications and housing or asset management systems is expected, together with possession of a full UK driving licence. Desirable Qualifications A degree or HNC/HND in Building Surveying, Construction, or a related discipline is desirable, together with professional membership of RICS, CIOB, CABE, or evidence of working towards accreditation. Additional qualifications such as HHSRS accreditation, knowledge of NEC or JCT contracts, Asbestos Awareness training, and Health and Safety qualifications including IOSH or NEBOSH would be advantageous. Key Competencies The successful candidate will demonstrate excellent technical surveying knowledge and a strong ability to diagnose building defects accurately. They will possess excellent report-writing skills, sound commercial awareness, strong decision-making abilities, and effective contractor management experience. They will be highly organised, customer focused, and able to manage competing priorities while maintaining excellent attention to detail. Strong communication, negotiation, stakeholder management, and problem-solving skills are essential. Performance Measures Performance will be assessed through the effective management and reduction of outstanding disrepair cases, compliance with statutory and legal timescales, delivery of high-quality repair works, contractor performance, budget management, customer satisfaction, reduction in repeat repairs, and the quality and accuracy of technical reporting. Working Conditions The role combines office-based, home-working, and site-based activities and requires regular travel across the housing portfolio to undertake inspections of occupied and void properties. The successful candidate may also be required to attend resident meetings, legal proceedings, and other meetings relating to housing disrepair matters. Person Profile The ideal candidate will be an experienced Disrepair Surveyor with a strong background in social housing and a comprehensive understanding of housing repairs, building defects, and landlord obligations. They will be capable of managing complex disrepair cases while maintaining excellent customer service and ensuring legal compliance. They will demonstrate professionalism, technical competence, integrity, and a commitment to delivering safe, high-quality homes for residents.
Jul 31, 2026
Contractor
The Disrepair Surveyor is responsible for managing housing disrepair claims across the organisation's social housing portfolio. The role involves inspecting properties, diagnosing building defects, preparing specifications for remedial works, managing contractors, ensuring legal compliance, and delivering high-quality repairs that improve customer satisfaction while reducing the organisation's exposure to disrepair litigation. The successful candidate will possess extensive experience within the social housing sector and demonstrate a sound understanding of building pathology, property maintenance, repairs legislation, and landlord responsibilities. Key Responsibilities The post holder will carry out detailed inspections of occupied and void social housing properties to identify building defects and investigate reported disrepair issues. They will diagnose the root causes of defects and prepare comprehensive survey reports, schedules of works, specifications, and cost estimates to support the delivery of appropriate remedial works. The role includes managing housing disrepair cases from initial inspection through to completion, ensuring that all works are delivered within agreed timescales and in accordance with legal requirements. The Surveyor will work closely with legal teams by providing technical advice, preparing reports to support disrepair claims, and attending court proceedings, mediations, or expert meetings where required. The successful candidate will oversee contractors, monitor the quality of completed works, undertake post-inspections, and ensure repairs meet the required standards. They will investigate and resolve issues relating to damp, mould, condensation, structural movement, roofing defects, drainage, plumbing, and general building fabric. The Surveyor will provide technical advice and support to colleagues across Property Services, Housing Management, and contractor teams. They will maintain accurate property records using housing and asset management systems and contribute to service improvements aimed at reducing recurring disrepair cases and improving resident satisfaction. The role requires compliance with all relevant legislation, including the Landlord and Tenant Act, the Homes (Fitness for Human Habitation) Act, the Housing Health and Safety Rating System (HHSRS), Building Regulations, the Construction (Design and Management) Regulations, and all applicable Health and Safety legislation. Essential Skills and Experience Applicants must have proven experience working as a Surveyor within the social housing sector and demonstrate significant experience of managing housing disrepair claims. They should possess strong technical knowledge of building construction, maintenance, and defect diagnosis, together with experience of preparing specifications and schedules of works. Candidates should have a thorough understanding of common building defects, including damp, mould, condensation, structural movement, roofing failures, and building pathology. Experience of managing contractors, inspecting completed works, and ensuring quality standards is essential. Excellent written communication skills are required to produce clear technical reports, together with strong interpersonal skills to build effective relationships with residents, contractors, legal representatives, and colleagues. Applicants should be capable of managing a varied workload, prioritising effectively, and meeting deadlines while maintaining high levels of accuracy. Competence in Microsoft Office applications and housing or asset management systems is expected, together with possession of a full UK driving licence. Desirable Qualifications A degree or HNC/HND in Building Surveying, Construction, or a related discipline is desirable, together with professional membership of RICS, CIOB, CABE, or evidence of working towards accreditation. Additional qualifications such as HHSRS accreditation, knowledge of NEC or JCT contracts, Asbestos Awareness training, and Health and Safety qualifications including IOSH or NEBOSH would be advantageous. Key Competencies The successful candidate will demonstrate excellent technical surveying knowledge and a strong ability to diagnose building defects accurately. They will possess excellent report-writing skills, sound commercial awareness, strong decision-making abilities, and effective contractor management experience. They will be highly organised, customer focused, and able to manage competing priorities while maintaining excellent attention to detail. Strong communication, negotiation, stakeholder management, and problem-solving skills are essential. Performance Measures Performance will be assessed through the effective management and reduction of outstanding disrepair cases, compliance with statutory and legal timescales, delivery of high-quality repair works, contractor performance, budget management, customer satisfaction, reduction in repeat repairs, and the quality and accuracy of technical reporting. Working Conditions The role combines office-based, home-working, and site-based activities and requires regular travel across the housing portfolio to undertake inspections of occupied and void properties. The successful candidate may also be required to attend resident meetings, legal proceedings, and other meetings relating to housing disrepair matters. Person Profile The ideal candidate will be an experienced Disrepair Surveyor with a strong background in social housing and a comprehensive understanding of housing repairs, building defects, and landlord obligations. They will be capable of managing complex disrepair cases while maintaining excellent customer service and ensuring legal compliance. They will demonstrate professionalism, technical competence, integrity, and a commitment to delivering safe, high-quality homes for residents.
Our client Somerset Council is looking for an Adults Social Worker to join their Learning Disabilities team. Main Responsibilities and Duties Undertake detailed Care Act reviews and reassessments for adults with learning disabilities as part of the Review Project. Complete face-to-face visits with people in their homes, supported living services, residential settings and other community-based environments to gather evidence and assess current care and support needs. Gather, analyse and evaluate information from multiple sources, including the person, family members, advocates, providers, health professionals, records and direct observations to inform professional decision-making. Determine whether existing information supports a statutory review or whether a full reassessment is required, recording clear professional rationale for decisions made. Identify, evidence and record eligible care and support needs in accordance with the Care Act, applying strengths-based and person-centred practice throughout the assessment process. Produce high-quality, evidence-based and audit-ready assessments, reviews, support plans and case recordings which clearly demonstrate professional judgement, analysis and rationale Analyse and distinguish between social care needs, delegated health tasks, NHS responsibilities and potential health-related needs requiring further consideration. Identify cases where Continuing Healthcare (CHC), Checklist consideration, Checklist review or challenge may be appropriate and provide evidence-based recommendations to support decision-making. Participate in multidisciplinary discussions, funding reviews and CHC-related processes where required, providing clear professional analysis and recommendations. Consider opportunities to maximise independence, reduce reliance on paid support where appropriate, and ensure support arrangements remain proportionate, outcome-focused and person-centred. Manage an allocated workload independently, ensuring reviews, reassessments, recording and associated tasks are completed within project timescales and organisational expectations. Work collaboratively with Adult Social Care teams, health colleagues, providers and other stakeholders to achieve timely, defensible and evidence-based funding and care planning outcomes. Attend Somerset office locations as required (minimum two days per week) and travel across Somerset to undertake visits, assessments, reviews and project-related activities. Develop and maintain effective working relationships with health colleagues, providers, housing services, family members, advocates and other partner agencies to support evidence-based assessment and decision-making. Establish and maintain effective professional relationships with people, their families, carers and representatives to ensure assessments and reviews are person-centred, strengths-based and outcomes focused. Work collaboratively within multi-disciplinary and multi-agency environments, contributing professional expertise and participating in meetings, reviews and funding discussions where required. Promote equality, diversity, inclusion, rights and choice, ensuring practice remains person-centred, anti-discriminatory and compliant with statutory responsibilities. Maintain accurate and timely electronic records, using relevant IT systems to record, analyse and evidence professional decision-making to an audit-ready standard. Maintain professional development and apply current legislation, guidance, research and best practice to support high-quality assessment and review activity. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Jul 31, 2026
Seasonal
Our client Somerset Council is looking for an Adults Social Worker to join their Learning Disabilities team. Main Responsibilities and Duties Undertake detailed Care Act reviews and reassessments for adults with learning disabilities as part of the Review Project. Complete face-to-face visits with people in their homes, supported living services, residential settings and other community-based environments to gather evidence and assess current care and support needs. Gather, analyse and evaluate information from multiple sources, including the person, family members, advocates, providers, health professionals, records and direct observations to inform professional decision-making. Determine whether existing information supports a statutory review or whether a full reassessment is required, recording clear professional rationale for decisions made. Identify, evidence and record eligible care and support needs in accordance with the Care Act, applying strengths-based and person-centred practice throughout the assessment process. Produce high-quality, evidence-based and audit-ready assessments, reviews, support plans and case recordings which clearly demonstrate professional judgement, analysis and rationale Analyse and distinguish between social care needs, delegated health tasks, NHS responsibilities and potential health-related needs requiring further consideration. Identify cases where Continuing Healthcare (CHC), Checklist consideration, Checklist review or challenge may be appropriate and provide evidence-based recommendations to support decision-making. Participate in multidisciplinary discussions, funding reviews and CHC-related processes where required, providing clear professional analysis and recommendations. Consider opportunities to maximise independence, reduce reliance on paid support where appropriate, and ensure support arrangements remain proportionate, outcome-focused and person-centred. Manage an allocated workload independently, ensuring reviews, reassessments, recording and associated tasks are completed within project timescales and organisational expectations. Work collaboratively with Adult Social Care teams, health colleagues, providers and other stakeholders to achieve timely, defensible and evidence-based funding and care planning outcomes. Attend Somerset office locations as required (minimum two days per week) and travel across Somerset to undertake visits, assessments, reviews and project-related activities. Develop and maintain effective working relationships with health colleagues, providers, housing services, family members, advocates and other partner agencies to support evidence-based assessment and decision-making. Establish and maintain effective professional relationships with people, their families, carers and representatives to ensure assessments and reviews are person-centred, strengths-based and outcomes focused. Work collaboratively within multi-disciplinary and multi-agency environments, contributing professional expertise and participating in meetings, reviews and funding discussions where required. Promote equality, diversity, inclusion, rights and choice, ensuring practice remains person-centred, anti-discriminatory and compliant with statutory responsibilities. Maintain accurate and timely electronic records, using relevant IT systems to record, analyse and evidence professional decision-making to an audit-ready standard. Maintain professional development and apply current legislation, guidance, research and best practice to support high-quality assessment and review activity. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Business Development Account Manager Cheltenham Full-time 37.5 hours per week Monday to Thursday: 9:00am - 5:30pm Friday: Finish at 3:30pm £26,000 - £30,000 per annum + Uncapped Commission 3 Positions Available Looking to take the next step in your sales career? We're recruiting on behalf of a well-established and growing organisation for three Business Development Account Managers to join their expanding team in Cheltenham. This is an exciting opportunity for ambitious, confident individuals who enjoy building relationships, creating new opportunities and developing a successful career in B2B sales. If you're motivated by targets, thrive in a fast-paced environment and want to be rewarded for your success, this could be the perfect opportunity. You'll be responsible for prospecting new business opportunities, building relationships with prospective clients and generating qualified leads for the wider sales team. This is a proactive B2B sales role where your success will be rewarded with uncapped commission, additional incentives and genuine career progression. What You'll Be Doing . Prospecting new business opportunities through proactive outbound B2B activity. . Building relationships with prospective clients and identifying their business needs. . Introducing the company's services to key decision-makers across a range of industries. . Qualifying opportunities before passing them to the relevant Account Manager. . Researching businesses and identifying new commercial opportunities. . Using the telephone, email and LinkedIn to engage with prospective clients. . Maintaining accurate records and managing your sales pipeline using the CRM system. . Working towards individual and team performance targets. . Contributing to a positive, collaborative and high-performing team environment. About You We're looking for someone who: . Has previous experience in business development, sales, lead generation or another target-driven environment. . Is confident speaking with businesses and building lasting relationships. . Has excellent communication and negotiation skills. . Is self-motivated, resilient and enjoys working towards targets. . Has strong organisational skills and attention to detail. . Is confident using Microsoft Office and CRM systems. . Has a positive attitude and a genuine desire to build a successful career in sales. Whether you've worked as a Business Development Executive, Business Development Account Manager, Sales Executive, Internal Sales Executive, Telesales Executive, Lead Generator, Business Development Representative, Appointment Setter or in another customer-focused sales role, we'd love to hear from you. What's On Offer . £26,000 - £30,000 per annum, depending on experience. . Excellent uncapped commission structure with 2% paid on every successful deal you generate. . Additional performance incentives. . Full-time, permanent position. . Clear opportunities for career progression. . Ongoing training and professional development. . Early finish every Friday at 3:30pm. . Profit share opportunities. . Holiday buy and sell scheme. . Company pension scheme. . Employee discounts and reward schemes. . Regular company social events. . Friendly, supportive and collaborative working environment. How to Apply If you're looking for a role where your hard work is recognised, your earning potential is uncapped and you can build a long-term career in business development, we'd love to hear from you. Apply now and a member of the Workforce team will be in touch to discuss your application. Or contact: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
Jul 31, 2026
Full time
Business Development Account Manager Cheltenham Full-time 37.5 hours per week Monday to Thursday: 9:00am - 5:30pm Friday: Finish at 3:30pm £26,000 - £30,000 per annum + Uncapped Commission 3 Positions Available Looking to take the next step in your sales career? We're recruiting on behalf of a well-established and growing organisation for three Business Development Account Managers to join their expanding team in Cheltenham. This is an exciting opportunity for ambitious, confident individuals who enjoy building relationships, creating new opportunities and developing a successful career in B2B sales. If you're motivated by targets, thrive in a fast-paced environment and want to be rewarded for your success, this could be the perfect opportunity. You'll be responsible for prospecting new business opportunities, building relationships with prospective clients and generating qualified leads for the wider sales team. This is a proactive B2B sales role where your success will be rewarded with uncapped commission, additional incentives and genuine career progression. What You'll Be Doing . Prospecting new business opportunities through proactive outbound B2B activity. . Building relationships with prospective clients and identifying their business needs. . Introducing the company's services to key decision-makers across a range of industries. . Qualifying opportunities before passing them to the relevant Account Manager. . Researching businesses and identifying new commercial opportunities. . Using the telephone, email and LinkedIn to engage with prospective clients. . Maintaining accurate records and managing your sales pipeline using the CRM system. . Working towards individual and team performance targets. . Contributing to a positive, collaborative and high-performing team environment. About You We're looking for someone who: . Has previous experience in business development, sales, lead generation or another target-driven environment. . Is confident speaking with businesses and building lasting relationships. . Has excellent communication and negotiation skills. . Is self-motivated, resilient and enjoys working towards targets. . Has strong organisational skills and attention to detail. . Is confident using Microsoft Office and CRM systems. . Has a positive attitude and a genuine desire to build a successful career in sales. Whether you've worked as a Business Development Executive, Business Development Account Manager, Sales Executive, Internal Sales Executive, Telesales Executive, Lead Generator, Business Development Representative, Appointment Setter or in another customer-focused sales role, we'd love to hear from you. What's On Offer . £26,000 - £30,000 per annum, depending on experience. . Excellent uncapped commission structure with 2% paid on every successful deal you generate. . Additional performance incentives. . Full-time, permanent position. . Clear opportunities for career progression. . Ongoing training and professional development. . Early finish every Friday at 3:30pm. . Profit share opportunities. . Holiday buy and sell scheme. . Company pension scheme. . Employee discounts and reward schemes. . Regular company social events. . Friendly, supportive and collaborative working environment. How to Apply If you're looking for a role where your hard work is recognised, your earning potential is uncapped and you can build a long-term career in business development, we'd love to hear from you. Apply now and a member of the Workforce team will be in touch to discuss your application. Or contact: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
Role: Sales Executive Sector: Construction/ Engineering Location: Dunstable, Beds Salary: circa 30,000 basic Realistic OTE circa 45,000 (uncapped) Days/Hours: Mon-Thur 8am-5pm Fri 8am-4pm (39 hrs per week) Benefits: Pension 5 weeks holidays plus 8 days bank holidays (must reserve some holidays for Christmas business shut down) free parking company events As a Sales Service Representative, you will be a vital part of the team, responsible for promoting and selling the companies rather unique products and services to prospective clients. Your ability to build relationships, understand customer needs, and achieve sales targets will be pivotal in aiding the continued growth and success , already a multi-million pound turnover and UK market leading company with a great family feel and heritage. Ideally, you will have a construction industry background and ideally, will have had exposure to tenders and how they work. The company is all about relationship building and retention, so this role will play a pivotal part of that deep rooted ethos. Key Job Responsibilities: - Establish, develop, and maintain positive business and customer relationships Manage new and current service sales and accounts Manage the renewal of service contracts Find and develop new business opportunities Demonstration of our product and service Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve and exceed agreed upon sales targets and outcomes within schedule. Coordinate sales effort with team members and other departments. Follow up with any clients to make sure that they are satisfied with the product. Knowledge/ Skills/ Experience Excellent communication and influencing skills at all organisational levels. Construction Industry Experience Commercial Business Awareness and Market knowledge Excel Skills Experience in customer support and relations Effective Time Management Punctual and Attention to Detail Professional and Organised with Drive to succeed. Tender preparation Essential 2 years or so of working in a similar role experience of the construction industry sector a hunger to be the best and be recognised for your great, professional services and relationship building excellent English verbal and written communication skills as you will be doing a lot of it! Great, engaging phone skills Ideally, you will have a driving license to visit clients across the SE England, London mainly on occassion, but this is not essential. This opportunity is to start ASAP, so if you feel you are that right, experienced Sales Executive then please send your CV to James Newbury Appointments for review. If you do not hear back within 5 working days, unfortunately, you have not been shortlisted on this occasion but thank you for application. James Newbury Appointments are acting as an Employment Agency and Business
Jul 31, 2026
Full time
Role: Sales Executive Sector: Construction/ Engineering Location: Dunstable, Beds Salary: circa 30,000 basic Realistic OTE circa 45,000 (uncapped) Days/Hours: Mon-Thur 8am-5pm Fri 8am-4pm (39 hrs per week) Benefits: Pension 5 weeks holidays plus 8 days bank holidays (must reserve some holidays for Christmas business shut down) free parking company events As a Sales Service Representative, you will be a vital part of the team, responsible for promoting and selling the companies rather unique products and services to prospective clients. Your ability to build relationships, understand customer needs, and achieve sales targets will be pivotal in aiding the continued growth and success , already a multi-million pound turnover and UK market leading company with a great family feel and heritage. Ideally, you will have a construction industry background and ideally, will have had exposure to tenders and how they work. The company is all about relationship building and retention, so this role will play a pivotal part of that deep rooted ethos. Key Job Responsibilities: - Establish, develop, and maintain positive business and customer relationships Manage new and current service sales and accounts Manage the renewal of service contracts Find and develop new business opportunities Demonstration of our product and service Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve and exceed agreed upon sales targets and outcomes within schedule. Coordinate sales effort with team members and other departments. Follow up with any clients to make sure that they are satisfied with the product. Knowledge/ Skills/ Experience Excellent communication and influencing skills at all organisational levels. Construction Industry Experience Commercial Business Awareness and Market knowledge Excel Skills Experience in customer support and relations Effective Time Management Punctual and Attention to Detail Professional and Organised with Drive to succeed. Tender preparation Essential 2 years or so of working in a similar role experience of the construction industry sector a hunger to be the best and be recognised for your great, professional services and relationship building excellent English verbal and written communication skills as you will be doing a lot of it! Great, engaging phone skills Ideally, you will have a driving license to visit clients across the SE England, London mainly on occassion, but this is not essential. This opportunity is to start ASAP, so if you feel you are that right, experienced Sales Executive then please send your CV to James Newbury Appointments for review. If you do not hear back within 5 working days, unfortunately, you have not been shortlisted on this occasion but thank you for application. James Newbury Appointments are acting as an Employment Agency and Business
An opportunity has arisen for a Sales Executive / Sales Advisor to join a well-established supplier within the automotive accessories sector, recognised for delivering quality products and excellent customer service to a wide range of business customers. As a Sales Executive / Sales Advisor, you will be managing orders from existing customers and ensuring a high standard of service. This role offers basic salary of £27,000 (OTE £35,000) plus benefits. You will be responsible for: Identifying and developing new business opportunities. Contacting prospective business customers to build long-term relationships. Handling customer enquiries professionally by telephone, email and face-to-face. Resolving customer queries efficiently and maintaining a positive customer experience. Keeping CRM records accurate and up to date. Working towards and exceeding agreed sales targets. Achieving individual performance measures and KPIs. What we are looking for: Essential: Previously worked as a Sales Executive, Sales Advisor, Business Development Executive, Account Executive, Sales Representative or in a similar role. Have 1 year of sales experience (preferable) GCSE English and Maths at Grades A-C or equivalent. Strong literacy and numeracy skills. Excellent customer service and relationship-building skills. Good time management and organisational abilities. Desirable: Automotive industry knowledge or experience. What's on offer: Competitive salary £520 Loyalty bonus 28 days annual leave, including bank holidays Your birthday off Gym membership Employee discount scheme On-site parking Employee Assistance Programme Discounts across a range of products and services This is an excellent opportunity for a Sales Executive / Sales Advisor to join a growing business with excellent earning potential. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 31, 2026
Full time
An opportunity has arisen for a Sales Executive / Sales Advisor to join a well-established supplier within the automotive accessories sector, recognised for delivering quality products and excellent customer service to a wide range of business customers. As a Sales Executive / Sales Advisor, you will be managing orders from existing customers and ensuring a high standard of service. This role offers basic salary of £27,000 (OTE £35,000) plus benefits. You will be responsible for: Identifying and developing new business opportunities. Contacting prospective business customers to build long-term relationships. Handling customer enquiries professionally by telephone, email and face-to-face. Resolving customer queries efficiently and maintaining a positive customer experience. Keeping CRM records accurate and up to date. Working towards and exceeding agreed sales targets. Achieving individual performance measures and KPIs. What we are looking for: Essential: Previously worked as a Sales Executive, Sales Advisor, Business Development Executive, Account Executive, Sales Representative or in a similar role. Have 1 year of sales experience (preferable) GCSE English and Maths at Grades A-C or equivalent. Strong literacy and numeracy skills. Excellent customer service and relationship-building skills. Good time management and organisational abilities. Desirable: Automotive industry knowledge or experience. What's on offer: Competitive salary £520 Loyalty bonus 28 days annual leave, including bank holidays Your birthday off Gym membership Employee discount scheme On-site parking Employee Assistance Programme Discounts across a range of products and services This is an excellent opportunity for a Sales Executive / Sales Advisor to join a growing business with excellent earning potential. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Mortgage Support Assistant Job Type: Full-Time, FTC (35 hours per week) Salary: £23,500 £25,000 per annum Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. Key Tasks: Progression of applications, member referencing, initial training attendance and authorisation of Members and Advisers. Maintenance of the Membership database to accurately record status and permission levels. Processing suspensions and terminations and dealing with references for exited Members and Advisers. Secure documentation for membership record and ensure retained to the appropriate database and filing systems. Provide appropriate guidance to Appointed Representatives, their Advisers and their employees when dealing with applications to join the network via telephone / email. Experience: Ideally our client is looking for someone with experience working in an administration environment dealing with customers. Experience of working under pressure, prioritising and working to tight deadlines is essential. It is essential that you have good computer skills, including but not limited to Microsoft applications. Personal Qualities: You need to have excellent verbal and written communication skills with the ability to analyse information with a view to making informed decisions. Ideally our client needs someone who is highly self-motivated to meet key objectives, with a real desire to provide support, with a confident and assured approach when dealing with customer queries. Benefits: Company pension Health and wellbeing programme Sick pay Options to buy / sell holiday Apply today with an up-to-date CV. Our client is unable to provide sponsorship for this role so you will need to have the right to work for the duration of the contract.
Jul 31, 2026
Contractor
Mortgage Support Assistant Job Type: Full-Time, FTC (35 hours per week) Salary: £23,500 £25,000 per annum Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. Key Tasks: Progression of applications, member referencing, initial training attendance and authorisation of Members and Advisers. Maintenance of the Membership database to accurately record status and permission levels. Processing suspensions and terminations and dealing with references for exited Members and Advisers. Secure documentation for membership record and ensure retained to the appropriate database and filing systems. Provide appropriate guidance to Appointed Representatives, their Advisers and their employees when dealing with applications to join the network via telephone / email. Experience: Ideally our client is looking for someone with experience working in an administration environment dealing with customers. Experience of working under pressure, prioritising and working to tight deadlines is essential. It is essential that you have good computer skills, including but not limited to Microsoft applications. Personal Qualities: You need to have excellent verbal and written communication skills with the ability to analyse information with a view to making informed decisions. Ideally our client needs someone who is highly self-motivated to meet key objectives, with a real desire to provide support, with a confident and assured approach when dealing with customer queries. Benefits: Company pension Health and wellbeing programme Sick pay Options to buy / sell holiday Apply today with an up-to-date CV. Our client is unable to provide sponsorship for this role so you will need to have the right to work for the duration of the contract.
Description: Connect2Kent recruit exclusively for Kent County Council. We recruit for a range of Social Work position's both Locum and Permanent. Kent County Council are Ofsted rated as 'Outstanding'. We are currently recruiting for a Youth Justice Practitioner Covering Gravesend and Surrounding areas. Previous experience is required working in Youth Justice. Purpose of the Job: As a member of a multi agency service, undertake assessment of and direct work with young people and their families so as to reduce the risk of them re-offending in accordance with the agreed intervention plans and in the context of managing their risk of harm to others and vulnerability issues. Main duties and responsibilities: Hold cases at either standard, enhanced or intensive Scaled Approach level in accordance with the Youth Justice Board Case Management Guidance document. This will include significant inter-agency liaison, multi-agency work, for young people and their families using an adolescent risk and whole family model of intervention Work with young people and their families or carers in a way which is collaborative, motivating and child-centred to address the factors related to the young persons desisting fromoffending, the risk they pose to others or their welfare needs. Represent the service in Court and perform all the tasks expected of a Court Officer. This includes preparing paperwork for the Youth Court, attending as the Youth Offending Service representative and present reports on behalf of colleagues, ensuring that processes and decisions are accurately recorded in accordance with departmental and legislative requirements. This will involve being attentive to the needs of young people and their families at all stages of the Court process. Develop individually tailored programmes of interventions for and supervise young people on Youth Justice orders ensuring that Restorative Justice principles are embedded throughout. This will include significant face to face work with young people and their families, and the coordination of work alongside other agencies. Assess young people using a wide variety of tools for both risk and protective factors in order to facilitate and inform all aspects of case management. Write reports for Court that incorporate all relevant information and assessments, including information from partner agencies, and that address all possible sentencing options and act as a Referral Order Panel Advisor. Undertake safeguarding work in partnership with other agencies where required and ensure that the risk of harm to others is always effectively managed. Understand issues relating to diversity. Respect and promote diversity and equality in accordance with service policies and procedures. Monitor and record client's progress against the agreed established intervention plan. Ensure that the client's and their parents or carers' views are sought to inform the continuous improvement of the service they receive and that offered to others. Use the service's case management recording system to record all progress and have knowledge and understanding of different KCC databases and case management systems, so that these are used to inform any assessments made or work done. Co-deliver groupwork in partnership with EHPS colleagues in the county assisting in the organisation and resourcing of a weekly groupwork programme across sites delivering a service on 6 days per week. Lead within the team on young people's participation and ensure that this informs the work of the team and act as Duty Officer as part of the team's rota system and be prepared to work evenings, weekends and Bank Holidays as required. The postholder will be expected to work flexibly including evening, weekends and during school holiday periods; this will be co-ordinated by Early Help and Preventative Services Management as required. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jul 31, 2026
Contractor
Description: Connect2Kent recruit exclusively for Kent County Council. We recruit for a range of Social Work position's both Locum and Permanent. Kent County Council are Ofsted rated as 'Outstanding'. We are currently recruiting for a Youth Justice Practitioner Covering Gravesend and Surrounding areas. Previous experience is required working in Youth Justice. Purpose of the Job: As a member of a multi agency service, undertake assessment of and direct work with young people and their families so as to reduce the risk of them re-offending in accordance with the agreed intervention plans and in the context of managing their risk of harm to others and vulnerability issues. Main duties and responsibilities: Hold cases at either standard, enhanced or intensive Scaled Approach level in accordance with the Youth Justice Board Case Management Guidance document. This will include significant inter-agency liaison, multi-agency work, for young people and their families using an adolescent risk and whole family model of intervention Work with young people and their families or carers in a way which is collaborative, motivating and child-centred to address the factors related to the young persons desisting fromoffending, the risk they pose to others or their welfare needs. Represent the service in Court and perform all the tasks expected of a Court Officer. This includes preparing paperwork for the Youth Court, attending as the Youth Offending Service representative and present reports on behalf of colleagues, ensuring that processes and decisions are accurately recorded in accordance with departmental and legislative requirements. This will involve being attentive to the needs of young people and their families at all stages of the Court process. Develop individually tailored programmes of interventions for and supervise young people on Youth Justice orders ensuring that Restorative Justice principles are embedded throughout. This will include significant face to face work with young people and their families, and the coordination of work alongside other agencies. Assess young people using a wide variety of tools for both risk and protective factors in order to facilitate and inform all aspects of case management. Write reports for Court that incorporate all relevant information and assessments, including information from partner agencies, and that address all possible sentencing options and act as a Referral Order Panel Advisor. Undertake safeguarding work in partnership with other agencies where required and ensure that the risk of harm to others is always effectively managed. Understand issues relating to diversity. Respect and promote diversity and equality in accordance with service policies and procedures. Monitor and record client's progress against the agreed established intervention plan. Ensure that the client's and their parents or carers' views are sought to inform the continuous improvement of the service they receive and that offered to others. Use the service's case management recording system to record all progress and have knowledge and understanding of different KCC databases and case management systems, so that these are used to inform any assessments made or work done. Co-deliver groupwork in partnership with EHPS colleagues in the county assisting in the organisation and resourcing of a weekly groupwork programme across sites delivering a service on 6 days per week. Lead within the team on young people's participation and ensure that this informs the work of the team and act as Duty Officer as part of the team's rota system and be prepared to work evenings, weekends and Bank Holidays as required. The postholder will be expected to work flexibly including evening, weekends and during school holiday periods; this will be co-ordinated by Early Help and Preventative Services Management as required. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sales Development Representative Location: Hybrid - Leicester, LE19 1SU Salary: £25,000 - £28,000 (DoE) + Commission Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You You've already got some sales experience and you know that to succeed, you need to have good conversations, ask the right questions and be prepared to put the effort in! You're happy working towards targets, comfortable picking up the phone, and don't take a knock-back personally. Joining Mercia (part of Wilmington plc) means joining a trusted business with a strong reputation and a loyal customer base. You'll be speaking with prospective and existing customers, uncovering new opportunities and helping customers get the most from our services. It's a role where you'll develop your sales skills and have support from our experienced sales team. If you're looking for a role where you can keep learning and and build a long-term sales career, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! As our Sales Development Representative, you'll be one of the first people our customers speak to. You'll spend your time talking to prospective and existing clients, qualifying opportunities, responding to enquiries and helping our sales team connect with the right people. You'll also play an important role in retaining customers and supporting renewals, giving you exposure to the full sales cycle and the opportunity to develop valuable commercial skills. Your responsibilities will include: • Reaching out to prospective customers by phone, email and other channels to generate new business opportunities. • Qualifying leads and arranging high-quality meetings for the wider sales team. • Responding to customer enquiries through our sales inbox, web chat and other contact channels. • Building relationships with customers and helping them find the right solution for their needs. • Speaking with customers who are considering cancelling their service, understanding their concerns and exploring ways we can support them. • Contacting customers about upcoming renewals and helping identify opportunities to continue and strengthen the relationship. • Keeping customer records and sales opportunities accurate and up to date within our CRM system. • Sharing customer feedback and insights that can help improve our products, services and overall customer experience. • Acting as a positive ambassador for Mercia, delivering a professional and friendly experience in every interaction. What s the Best Thing About This Role You'll get exposure to lots of different types of sales conversations from generating new opportunities and qualifying leads to supporting renewals and customer retention. You'll be trusted to make things happen, and every meeting booked, customer retained and opportunity created will contribute to the team's success. What s the Most Challenging Thing About This Role It's a busy role with a lot to keep on top of. You could be following up on new enquiries one minute and speaking with a customer who's thinking about cancelling the next. You'll need to stay organised, manage multiple priorities and remain positive when conversations don't always go your way. To be successful in this role, you must have: • Experience in a B2B sales, customer service or account management role. • The confidence to build rapport quickly and have great conversations with customers. • The ability to stay calm and professional when handling objections or more challenging discussions. • Strong organisational skills, with a good eye for detail and confidence using CRM systems to manage your work. • Experience using tools such as Salesforce, or similar CRM and sales engagement platforms. • A positive, resilient approach and the motivation to work towards targets. • The ability to juggle multiple enquiries and priorities without losing focus. • Confidence discussing renewals, retention and customer cancellations in a professional and empathetic way. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Jul 31, 2026
Full time
Sales Development Representative Location: Hybrid - Leicester, LE19 1SU Salary: £25,000 - £28,000 (DoE) + Commission Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You You've already got some sales experience and you know that to succeed, you need to have good conversations, ask the right questions and be prepared to put the effort in! You're happy working towards targets, comfortable picking up the phone, and don't take a knock-back personally. Joining Mercia (part of Wilmington plc) means joining a trusted business with a strong reputation and a loyal customer base. You'll be speaking with prospective and existing customers, uncovering new opportunities and helping customers get the most from our services. It's a role where you'll develop your sales skills and have support from our experienced sales team. If you're looking for a role where you can keep learning and and build a long-term sales career, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! As our Sales Development Representative, you'll be one of the first people our customers speak to. You'll spend your time talking to prospective and existing clients, qualifying opportunities, responding to enquiries and helping our sales team connect with the right people. You'll also play an important role in retaining customers and supporting renewals, giving you exposure to the full sales cycle and the opportunity to develop valuable commercial skills. Your responsibilities will include: • Reaching out to prospective customers by phone, email and other channels to generate new business opportunities. • Qualifying leads and arranging high-quality meetings for the wider sales team. • Responding to customer enquiries through our sales inbox, web chat and other contact channels. • Building relationships with customers and helping them find the right solution for their needs. • Speaking with customers who are considering cancelling their service, understanding their concerns and exploring ways we can support them. • Contacting customers about upcoming renewals and helping identify opportunities to continue and strengthen the relationship. • Keeping customer records and sales opportunities accurate and up to date within our CRM system. • Sharing customer feedback and insights that can help improve our products, services and overall customer experience. • Acting as a positive ambassador for Mercia, delivering a professional and friendly experience in every interaction. What s the Best Thing About This Role You'll get exposure to lots of different types of sales conversations from generating new opportunities and qualifying leads to supporting renewals and customer retention. You'll be trusted to make things happen, and every meeting booked, customer retained and opportunity created will contribute to the team's success. What s the Most Challenging Thing About This Role It's a busy role with a lot to keep on top of. You could be following up on new enquiries one minute and speaking with a customer who's thinking about cancelling the next. You'll need to stay organised, manage multiple priorities and remain positive when conversations don't always go your way. To be successful in this role, you must have: • Experience in a B2B sales, customer service or account management role. • The confidence to build rapport quickly and have great conversations with customers. • The ability to stay calm and professional when handling objections or more challenging discussions. • Strong organisational skills, with a good eye for detail and confidence using CRM systems to manage your work. • Experience using tools such as Salesforce, or similar CRM and sales engagement platforms. • A positive, resilient approach and the motivation to work towards targets. • The ability to juggle multiple enquiries and priorities without losing focus. • Confidence discussing renewals, retention and customer cancellations in a professional and empathetic way. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Portfolio are proud to be exclusively representing our award-wining, global HR & Employment Law client in their search for a Litigation Solicitor, specialising in Employment Law. You will assist clients when they receive tribunal claims by assuming conduct of cases, from drafting responses to exchanging witness statements and conducting preliminary advocacy. This role sits within a busy, established team and business, offering clear progression pathways and continued development. Job Overview We are looking for a bright, confident, legally qualified individual, with employment law experience, to work in a dynamic team covering every aspect of preparing cases for Employment Tribunal hearings. The ideal candidate will be a qualified solicitor with recent litigation experience and will relish assuming responsibility for a caseload in a fast-paced but supportive environment. There is a strong emphasis on delivering a high standard of care and service to clients along with a firm commercial approach. We are looking for someone with good communication skills to be able to provide the level of service required. Day-to-Day Responsibilities Reviewing tribunal claims and drafting responses. Dealing with all aspects of document disclosure and the preparation of trial bundles or documents in the appropriate or agreed format for any hearing. Providing detailed merits and risk assessment to clients on all Employment Tribunal claims. Conduct any conciliation or settlement negotiations on behalf of the client, in accordance with the client's instructions (which are at all times to be in writing or documented in writing where instructions are given verbally). To regularly review the insurance position and update the most likely outcome following receipt of full client instructions and liaising with the Senior Management Team and Irwell to report on any cases, in particular indemnified cases, where there are concerns about the prospects of success. Corresponding with Tribunals, claimants' representatives and clients. Obtain all relevant and necessary documentation and to draft appropriate applications or responses on behalf of clients for their approval. Conduct preliminary advocacy in the Employment Tribunal by telephone, digitally or occasionally in person. Identify witnesses and assist in the preparation, drafting and finalising of witness statements. Provide support and assistance with the ongoing supervision of trainees and/or junior members of the team, as and when required. Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate, and to proactively assist in the retention of existing clients and to promoting new business opportunities by obtaining introductions for potential new clients. Ensuring that the requisite knowledge of employment law and technical skill is of the standard required in order to be able to carry out the work to the standards as outlined in this job description. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes 51876LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 31, 2026
Full time
Portfolio are proud to be exclusively representing our award-wining, global HR & Employment Law client in their search for a Litigation Solicitor, specialising in Employment Law. You will assist clients when they receive tribunal claims by assuming conduct of cases, from drafting responses to exchanging witness statements and conducting preliminary advocacy. This role sits within a busy, established team and business, offering clear progression pathways and continued development. Job Overview We are looking for a bright, confident, legally qualified individual, with employment law experience, to work in a dynamic team covering every aspect of preparing cases for Employment Tribunal hearings. The ideal candidate will be a qualified solicitor with recent litigation experience and will relish assuming responsibility for a caseload in a fast-paced but supportive environment. There is a strong emphasis on delivering a high standard of care and service to clients along with a firm commercial approach. We are looking for someone with good communication skills to be able to provide the level of service required. Day-to-Day Responsibilities Reviewing tribunal claims and drafting responses. Dealing with all aspects of document disclosure and the preparation of trial bundles or documents in the appropriate or agreed format for any hearing. Providing detailed merits and risk assessment to clients on all Employment Tribunal claims. Conduct any conciliation or settlement negotiations on behalf of the client, in accordance with the client's instructions (which are at all times to be in writing or documented in writing where instructions are given verbally). To regularly review the insurance position and update the most likely outcome following receipt of full client instructions and liaising with the Senior Management Team and Irwell to report on any cases, in particular indemnified cases, where there are concerns about the prospects of success. Corresponding with Tribunals, claimants' representatives and clients. Obtain all relevant and necessary documentation and to draft appropriate applications or responses on behalf of clients for their approval. Conduct preliminary advocacy in the Employment Tribunal by telephone, digitally or occasionally in person. Identify witnesses and assist in the preparation, drafting and finalising of witness statements. Provide support and assistance with the ongoing supervision of trainees and/or junior members of the team, as and when required. Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate, and to proactively assist in the retention of existing clients and to promoting new business opportunities by obtaining introductions for potential new clients. Ensuring that the requisite knowledge of employment law and technical skill is of the standard required in order to be able to carry out the work to the standards as outlined in this job description. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes 51876LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed : Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jul 30, 2026
Full time
Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed : Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
