As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 01, 2026
Seasonal
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 01, 2026
Contractor
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Aug 01, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Aug 01, 2026
Full time
Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Finance Accountancy Officer (Hybrid) needed in Colwyn Bay, £14.36ph PAYE - Reference: OR108932 Expected minimum of 3 days office based, 2 days remote Provide support and assistance to the Principal Accountant Schools in all aspects of the school finance service in accordance with the Service Level Agreement click apply for full job details
Aug 01, 2026
Seasonal
Finance Accountancy Officer (Hybrid) needed in Colwyn Bay, £14.36ph PAYE - Reference: OR108932 Expected minimum of 3 days office based, 2 days remote Provide support and assistance to the Principal Accountant Schools in all aspects of the school finance service in accordance with the Service Level Agreement click apply for full job details
Finance Officer Pay: 15.84ph Location: SW1, Hybrid working 1 day in office per week. Monday - Friday About the Role: As a Finance Officer, you will play a key part in supporting various operational and non-operational teams by managing budgets, forecasts, and accruals. You will ensure that financial processes run smoothly and that the right financial information is available to aid effective resource management. Key Responsibilities: Utilise Oracle Fusion (ERP) to accurately register and process supplier invoices and staff expenses. Manage the weekly payment run, ensuring that all invoices are batched for payment. Address supplier queries and reconcile accounts to maintain accurate records. Conduct bank reconciliations and ensure timely entry of bank transactions. Post month-end journals for accurate reporting and effective financial management. Collaborate with the Finance Manager to perform balance sheet reconciliations and resolve any discrepancies. Provide training and support to non-finance users on the ERP system and expense processes. Maintain strong relationships with internal and external stakeholders to foster effective collaboration. Essential Experience: Proven experience in processing and paying invoices and expenses. Strong communication skills and a commitment to excellent customer service. Familiarity with financial processes and the ability to engage effectively with stakeholders. Desirable Experience: Experience working with ERP systems. A proactive approach to supporting internal and external clients. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 01, 2026
Seasonal
Finance Officer Pay: 15.84ph Location: SW1, Hybrid working 1 day in office per week. Monday - Friday About the Role: As a Finance Officer, you will play a key part in supporting various operational and non-operational teams by managing budgets, forecasts, and accruals. You will ensure that financial processes run smoothly and that the right financial information is available to aid effective resource management. Key Responsibilities: Utilise Oracle Fusion (ERP) to accurately register and process supplier invoices and staff expenses. Manage the weekly payment run, ensuring that all invoices are batched for payment. Address supplier queries and reconcile accounts to maintain accurate records. Conduct bank reconciliations and ensure timely entry of bank transactions. Post month-end journals for accurate reporting and effective financial management. Collaborate with the Finance Manager to perform balance sheet reconciliations and resolve any discrepancies. Provide training and support to non-finance users on the ERP system and expense processes. Maintain strong relationships with internal and external stakeholders to foster effective collaboration. Essential Experience: Proven experience in processing and paying invoices and expenses. Strong communication skills and a commitment to excellent customer service. Familiarity with financial processes and the ability to engage effectively with stakeholders. Desirable Experience: Experience working with ERP systems. A proactive approach to supporting internal and external clients. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Business Support Officer Location: Sheffield City Centre Salary: £13.45 per hour Job Type: Interim, Full-time We are seeking a Business Support Officer for a two-month assignment in a library environment. This role is ideal for someone with experience using the Sheffield City Council Integra finance system to process orders and journals, alongside general administration skills. Day-to-day of the role: Perform general administrative duties including invoicing, photocopying, and shredding. Produce simple posters for libraries and manage stationery orders and stock. Sort and distribute post at the Central Library and handle new book processing. Manage telephone and email enquiries, assist in opening and closing the Central Library. Provide reception cover and distribute books to various libraries. Required Skills & Qualifications: Experience with Sheffield City Council Integra finance system. Customer-focused with the ability to meet the needs of internal and external customers and respond to customers to required standards. Proven ability to work effectively in a team and maintain productive working relationships. Excellent communication skills, both verbal and written. Working knowledge of relevant office software packages. Experience supporting financial transactions, monitoring, and reconciling financial activities. Demonstrated ability to maintain confidentiality, work under pressure, and meet deadlines. Minimum Level 2 qualification according to National Qualifications Framework (e.g., 5 GCSEs grades A - C including Maths and English, NVQ2, BTEC, First Diplomas and Certificates) or equivalent qualifications or experience. Benefits: Gain valuable experience in a supportive public service environment. Work in a role that offers varied tasks and the opportunity to contribute to community services. To apply for this Business Support Officer position, please submit your CV by clicking Apply Now.
Aug 01, 2026
Seasonal
Business Support Officer Location: Sheffield City Centre Salary: £13.45 per hour Job Type: Interim, Full-time We are seeking a Business Support Officer for a two-month assignment in a library environment. This role is ideal for someone with experience using the Sheffield City Council Integra finance system to process orders and journals, alongside general administration skills. Day-to-day of the role: Perform general administrative duties including invoicing, photocopying, and shredding. Produce simple posters for libraries and manage stationery orders and stock. Sort and distribute post at the Central Library and handle new book processing. Manage telephone and email enquiries, assist in opening and closing the Central Library. Provide reception cover and distribute books to various libraries. Required Skills & Qualifications: Experience with Sheffield City Council Integra finance system. Customer-focused with the ability to meet the needs of internal and external customers and respond to customers to required standards. Proven ability to work effectively in a team and maintain productive working relationships. Excellent communication skills, both verbal and written. Working knowledge of relevant office software packages. Experience supporting financial transactions, monitoring, and reconciling financial activities. Demonstrated ability to maintain confidentiality, work under pressure, and meet deadlines. Minimum Level 2 qualification according to National Qualifications Framework (e.g., 5 GCSEs grades A - C including Maths and English, NVQ2, BTEC, First Diplomas and Certificates) or equivalent qualifications or experience. Benefits: Gain valuable experience in a supportive public service environment. Work in a role that offers varied tasks and the opportunity to contribute to community services. To apply for this Business Support Officer position, please submit your CV by clicking Apply Now.
Job Description Commercial Legal Counsel Competitive salary, excellent benefits and career development opportunities. Sysco is the world's largest foodservice distributor. In Great Britain and Ireland, our businesses serve thousands of customers across the hospitality, leisure, education, healthcare and public sectors. As part of a global organisation, the Legal Team plays an important role in supporting the growth of our businesses in Europe by negotiating commercial contracts, managing risk and generally acting as a business partner to our commercial and functional colleagues across the markets in which we operate. The team operates as part of the global legal and public affairs team, reporting to the EVP and Chief Legal Officer. The role We are looking for a qualified solicitor with substantial experience gained in private practice, in-house, or a combination of both. You will have strong experience drafting and negotiating commercial contracts, coupled with excellent commercial judgement and a pragmatic approach to problem solving. While candidates with experience broadly equivalent to 3-7 years' PQE are likely to possess the skills required for this role, applications will be considered from all candidates who can demonstrate the necessary experience and competencies. The role is based in Ashford, Kent, operating under a hybrid working model, with occasional travel to other UK locations as required. This role offers the opportunity to work on a wide variety of matters across the Sysco businesses in Great Britain and Ireland, while also supporting European and International projects. You will work directly with colleagues across commercial, operational, procurement, supply chain, technology, finance and HR functions, providing practical and commercially focused legal advice. You will be trusted to manage your own matters whilst working as part of a collaborative legal team that values pragmatic advice, strong stakeholder relationships and continuous improvement. In addition to providing legal support on day-to-day commercial matters, you will play an active role in helping the team to evolve its processes, tools and ways of working to ensure we continue to deliver an efficient, high-quality and commercially focused service to the business. You will also act as an important point of contact for more junior members of the team, helping to support their development, share knowledge and foster a collaborative team culture. Key responsibilities Draft, review and negotiate a broad range of commercial agreements, including customer contracts, supplier agreements, technology contracts, services agreements, confidentiality agreements and terms and conditions. Advise stakeholders across the business on legal, commercial and regulatory matters affecting the organisation. Support strategic projects and business initiatives across Great Britain and Ireland and, where required, across Europe and other International jurisdictions. Work closely with commercial, operational, supply chain and technology teams to identify and manage legal risk whilst supporting business objectives. Develop strong working relationships with stakeholders at all levels of the business. Act as a key contact for more junior members of the Legal Team, providing guidance, sharing knowledge and supporting their professional development. Support the development and delivery of legal training, compliance initiatives and legal know-how across the business. Contribute to the ongoing development of legal processes, templates, contract management systems and legal technology solutions. Identify opportunities to improve the delivery of legal services to the business and help drive continuous improvement within the Legal Team. Manage disputes and potential disputes at an early stage, working closely with business stakeholders to achieve practical and commercially appropriate resolutions and escalating matters where appropriate. Monitor legal and regulatory developments and help ensure the business remains informed of relevant changes. Work collaboratively with members of the Legal Team and provide support across a broad range of legal matters as priorities evolve. Have the opportunity to support corporate transactions and strategic projects, including acquisitions and business integration activities. Have the opportunity to assist with data protection, privacy, property, treasury and tax-related matters, working alongside more senior members of the Legal Team and external advisers where appropriate. About you You will be a qualified solicitor with experience gained in private practice, in-house, or a combination of both. You will have strong experience drafting and negotiating commercial contracts, coupled with excellent commercial judgement and a pragmatic approach to problem solving. You will have: Strong experience drafting and negotiating commercial contracts. Excellent commercial judgement and a practical approach to problem solving. The ability to balance legal risk with commercial objectives. Strong communication and stakeholder management skills. Experience working with, or advising, a range of business functions. The ability to manage competing priorities and adapt to changing business needs. An interest in developing both people and processes, with a proactive approach to improving how legal services are delivered to the business. The confidence to provide guidance and support to more junior colleagues. A collaborative approach and the ability to work autonomously when required. A commitment to high professional and ethical standards. Experience of supporting multinational businesses or working on cross-border matters would be advantageous but is not essential. What you will receive Car/ Travel Allowance: £5500 per annum Private Medical: Single Cover Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
Aug 01, 2026
Full time
Job Description Commercial Legal Counsel Competitive salary, excellent benefits and career development opportunities. Sysco is the world's largest foodservice distributor. In Great Britain and Ireland, our businesses serve thousands of customers across the hospitality, leisure, education, healthcare and public sectors. As part of a global organisation, the Legal Team plays an important role in supporting the growth of our businesses in Europe by negotiating commercial contracts, managing risk and generally acting as a business partner to our commercial and functional colleagues across the markets in which we operate. The team operates as part of the global legal and public affairs team, reporting to the EVP and Chief Legal Officer. The role We are looking for a qualified solicitor with substantial experience gained in private practice, in-house, or a combination of both. You will have strong experience drafting and negotiating commercial contracts, coupled with excellent commercial judgement and a pragmatic approach to problem solving. While candidates with experience broadly equivalent to 3-7 years' PQE are likely to possess the skills required for this role, applications will be considered from all candidates who can demonstrate the necessary experience and competencies. The role is based in Ashford, Kent, operating under a hybrid working model, with occasional travel to other UK locations as required. This role offers the opportunity to work on a wide variety of matters across the Sysco businesses in Great Britain and Ireland, while also supporting European and International projects. You will work directly with colleagues across commercial, operational, procurement, supply chain, technology, finance and HR functions, providing practical and commercially focused legal advice. You will be trusted to manage your own matters whilst working as part of a collaborative legal team that values pragmatic advice, strong stakeholder relationships and continuous improvement. In addition to providing legal support on day-to-day commercial matters, you will play an active role in helping the team to evolve its processes, tools and ways of working to ensure we continue to deliver an efficient, high-quality and commercially focused service to the business. You will also act as an important point of contact for more junior members of the team, helping to support their development, share knowledge and foster a collaborative team culture. Key responsibilities Draft, review and negotiate a broad range of commercial agreements, including customer contracts, supplier agreements, technology contracts, services agreements, confidentiality agreements and terms and conditions. Advise stakeholders across the business on legal, commercial and regulatory matters affecting the organisation. Support strategic projects and business initiatives across Great Britain and Ireland and, where required, across Europe and other International jurisdictions. Work closely with commercial, operational, supply chain and technology teams to identify and manage legal risk whilst supporting business objectives. Develop strong working relationships with stakeholders at all levels of the business. Act as a key contact for more junior members of the Legal Team, providing guidance, sharing knowledge and supporting their professional development. Support the development and delivery of legal training, compliance initiatives and legal know-how across the business. Contribute to the ongoing development of legal processes, templates, contract management systems and legal technology solutions. Identify opportunities to improve the delivery of legal services to the business and help drive continuous improvement within the Legal Team. Manage disputes and potential disputes at an early stage, working closely with business stakeholders to achieve practical and commercially appropriate resolutions and escalating matters where appropriate. Monitor legal and regulatory developments and help ensure the business remains informed of relevant changes. Work collaboratively with members of the Legal Team and provide support across a broad range of legal matters as priorities evolve. Have the opportunity to support corporate transactions and strategic projects, including acquisitions and business integration activities. Have the opportunity to assist with data protection, privacy, property, treasury and tax-related matters, working alongside more senior members of the Legal Team and external advisers where appropriate. About you You will be a qualified solicitor with experience gained in private practice, in-house, or a combination of both. You will have strong experience drafting and negotiating commercial contracts, coupled with excellent commercial judgement and a pragmatic approach to problem solving. You will have: Strong experience drafting and negotiating commercial contracts. Excellent commercial judgement and a practical approach to problem solving. The ability to balance legal risk with commercial objectives. Strong communication and stakeholder management skills. Experience working with, or advising, a range of business functions. The ability to manage competing priorities and adapt to changing business needs. An interest in developing both people and processes, with a proactive approach to improving how legal services are delivered to the business. The confidence to provide guidance and support to more junior colleagues. A collaborative approach and the ability to work autonomously when required. A commitment to high professional and ethical standards. Experience of supporting multinational businesses or working on cross-border matters would be advantageous but is not essential. What you will receive Car/ Travel Allowance: £5500 per annum Private Medical: Single Cover Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
The Caraires Consultancy
Lutterworth, Leicestershire
This is a 12 month fixed term contract - 8.45am - 5.00pm Wednesday and Friday (2 days a week) Initially Lutterworth office based moving to a hybrid role. A great opportunity to work with a professional client/ membership organisation as an administrator. The role is to support the product supervisor in being proactive and innovative in their offering to their members. provide administrative support and excellent customer service responsible for financial procedures relating to their job board - accountable for achieving targets relating to credit control processes, create and issue invoices and liaising with the finance department. Providing member support via telephone and email The sucessfull applicant must have professional administrative experience. Good organisational skills and a clear concise communication style both orally and in writing. Experience of working with MD Dynamics. Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Aug 01, 2026
Full time
This is a 12 month fixed term contract - 8.45am - 5.00pm Wednesday and Friday (2 days a week) Initially Lutterworth office based moving to a hybrid role. A great opportunity to work with a professional client/ membership organisation as an administrator. The role is to support the product supervisor in being proactive and innovative in their offering to their members. provide administrative support and excellent customer service responsible for financial procedures relating to their job board - accountable for achieving targets relating to credit control processes, create and issue invoices and liaising with the finance department. Providing member support via telephone and email The sucessfull applicant must have professional administrative experience. Good organisational skills and a clear concise communication style both orally and in writing. Experience of working with MD Dynamics. Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Temp Project Manager We are currently recruiting for a temp Project Manager to start immediately on a temp- basis- for 6 months £22.52 an hour- Based on £35,791 Near Tower Hill; The role is hybrid- with 2 in and 3 from home WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To project manage the development of Faculty projects and/or Faculty Working Groups. The Project Manager is to plan and manage the components and tasks that contribute to each final project including all administrative requirements. The post holder will work closely within a team of Membership and Governance staff, Chairs of Faculties, Executive members of Faculties, Wider College teams and external stakeholders, for each project. Project Manage the development of cross Faculty projects or cross Faculty Working Groups Be the primary liaison point for key stakeholders regarding the project or working group. This includes Officers, Senior Management Team, Chairs of Faculties, Executive Members of Faculties, and wider staff teams at the College. Work closely with the Chairs of Faculties to develop the scope of each project or working group. Design and develop a project plan with a risk register and identify key milestones. Operate within agreed project work-plans and timelines, ensuring that project is carried out within deadlines. Identify key project costs; any exceptions are to be reported to the Faculty Finance Officers. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Attend and contribute to relevant meetings and presentations beyond core project activities to promote and represent the project, including Project Management meetings, All Staff meetings, and topic specific group meetings. ABOUT YOU Project management experience Proven track record of undertaking administrative and management activities in a similar College, or national health or social care institutions such as NHS England or NICE. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. HOW DO I APPLY? To apply for this role, please click on the Apply button below.
Aug 01, 2026
Seasonal
Temp Project Manager We are currently recruiting for a temp Project Manager to start immediately on a temp- basis- for 6 months £22.52 an hour- Based on £35,791 Near Tower Hill; The role is hybrid- with 2 in and 3 from home WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To project manage the development of Faculty projects and/or Faculty Working Groups. The Project Manager is to plan and manage the components and tasks that contribute to each final project including all administrative requirements. The post holder will work closely within a team of Membership and Governance staff, Chairs of Faculties, Executive members of Faculties, Wider College teams and external stakeholders, for each project. Project Manage the development of cross Faculty projects or cross Faculty Working Groups Be the primary liaison point for key stakeholders regarding the project or working group. This includes Officers, Senior Management Team, Chairs of Faculties, Executive Members of Faculties, and wider staff teams at the College. Work closely with the Chairs of Faculties to develop the scope of each project or working group. Design and develop a project plan with a risk register and identify key milestones. Operate within agreed project work-plans and timelines, ensuring that project is carried out within deadlines. Identify key project costs; any exceptions are to be reported to the Faculty Finance Officers. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Attend and contribute to relevant meetings and presentations beyond core project activities to promote and represent the project, including Project Management meetings, All Staff meetings, and topic specific group meetings. ABOUT YOU Project management experience Proven track record of undertaking administrative and management activities in a similar College, or national health or social care institutions such as NHS England or NICE. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. HOW DO I APPLY? To apply for this role, please click on the Apply button below.
The Client Our client is a South Wales-based charity seeking an experienced Payroll Officer for a six-month fixed-term contract. The role will support accurate, compliant payroll delivery and maintain strong financial controls across payroll and related finance processes. The role Take responsibility for the accurate and timely delivery of the organisations monthly payroll, ensuring compliance with HM click apply for full job details
Aug 01, 2026
Contractor
The Client Our client is a South Wales-based charity seeking an experienced Payroll Officer for a six-month fixed-term contract. The role will support accurate, compliant payroll delivery and maintain strong financial controls across payroll and related finance processes. The role Take responsibility for the accurate and timely delivery of the organisations monthly payroll, ensuring compliance with HM click apply for full job details
Group Chief Revenue Officer (CRO) Location: Remote - USA or UK (International Travel Required) An exciting opportunity has arisen for a Group Chief Revenue Officer (CRO) to join a global RF technology group operating across advanced antenna, microwave and RF engineering solutions for defence, aerospace, government and commercial communications markets. The organisation designs and manufactures high-performance RF and microwave systems and antenna technologies used in mission-critical applications including communications, electronic warfare, surveillance, intelligence, maritime, aviation and space. Operating through a portfolio of international specialist engineering businesses, the group combines deep technical capability with strong innovation, R&D focus and proprietary IP development. Following continued global expansion and increased emphasis on cross-group collaboration, the business is seeking a highly entrepreneurial, commercially driven and results-focused executive to lead and unify global revenue strategy across the organisation. The CRO will be responsible for driving sustainable revenue growth, commercial excellence and strategic alignment across multiple international operating companies. The role exists to unlock the full commercial potential of the group by leading complex, multi-entity opportunities and ensuring a coordinated, disciplined and scalable approach to global sales execution. The successful candidate will act as the single point of accountability for major commercial opportunities across the group, ensuring effective pricing, governance, customer engagement and conversion into long-term profitable revenue. Working closely with the CEO and COO, the CRO will align commercial ambition with operational capability, ensuring global revenue performance is optimised through structured execution, strong leadership and data-driven decision-making. The role requires significant international travel across the USA, UK, Europe and other global regions, operating across time zones aligned with customers and internal stakeholders. Main Responsibilities of the Group Chief Revenue Officer (CRO): Define and execute the group-wide commercial and revenue strategy to deliver sustained global growth Drive improvements in pipeline velocity, conversion rates, deal size and margin through structured KPI management Embed a "one group" commercial approach, maximising cross-selling and upselling across all operating companies Design and implement a scalable global sales operating model across regional hubs and international markets Build and lead a high-performing global commercial organisation spanning sales, marketing and customer engagement functions Lead and coordinate complex, high-value multi-entity bids and strategic customer opportunities Oversee pricing strategy, commercial governance, deal approval and margin protection across all major opportunities Establish robust forecasting, reporting and CRM-driven performance frameworks for executive and board-level insight Drive alignment across all operating companies to ensure consistent commercial execution and account ownership clarity Identify and develop new market opportunities, strategic accounts and global revenue streams Support integration, acquisition and transformation activities where required to accelerate group growth Act as a key interface between commercial strategy and operational delivery in partnership with the COO Requirements of the Group Chief Revenue Officer (CRO): Proven experience in a senior commercial leadership or executive role within a fast-paced, growing technology or engineering organisation Strong background in RF, microwave, antenna systems, communications, defence, aerospace or highly technical manufacturing environments is highly desirable Demonstrated track record of driving revenue growth, commercial strategy and international sales performance Significant experience leading global or multi-entity commercial teams across multiple regions Strong understanding of go-to-market strategy, pricing, revenue operations and complex deal structures Experience managing large-scale enterprise customers and high-value strategic accounts Ability to operate at C-suite and board level with strong stakeholder influence and executive presence Strong financial and commercial acumen including forecasting, margin management and KPI-driven performance management Experience designing and scaling global sales operating models and leading transformational change Proven ability to manage complex, multi-stakeholder commercial environments within international group structures Strong customer-facing credibility with the ability to lead strategic engagements at senior level Experience working with CRM systems and revenue performance tools Strong communication, negotiation and leadership skills with the ability to operate in fast-moving, high-pressure environments Willingness to travel internationally on a regular basis Extensive leadership experience, including long term leardership of teams across multiple territories Degree qualified in Engineering, Business, Finance or related discipline (MBA advantageous) English language essential; additional languages advantageous Experience within defence/security regulated environments (ISO, CMMC, cyber security frameworks) desirable Working Pattern & Benefits: Remote position based in either the USA or UK Significant international travel across North America, Europe and other strategic regions Executive-level role reporting directly to the CEO and Board Opportunity to shape the commercial strategy of a global RF technology group High levels of autonomy and influence across multiple international businesses Competitive executive salary with annual bonus (up to three months' salary) Long-Term Incentive Plan(share options) Comprehensive healthcare and executive benefits package Strong long-term opportunity to build and lead a world-class global commercial organisation To apply for this Group Chief Revenue Officer (CRO) opportunity, please send your CV to Kishan Chandarana at Redline Group. (url removed)
Aug 01, 2026
Full time
Group Chief Revenue Officer (CRO) Location: Remote - USA or UK (International Travel Required) An exciting opportunity has arisen for a Group Chief Revenue Officer (CRO) to join a global RF technology group operating across advanced antenna, microwave and RF engineering solutions for defence, aerospace, government and commercial communications markets. The organisation designs and manufactures high-performance RF and microwave systems and antenna technologies used in mission-critical applications including communications, electronic warfare, surveillance, intelligence, maritime, aviation and space. Operating through a portfolio of international specialist engineering businesses, the group combines deep technical capability with strong innovation, R&D focus and proprietary IP development. Following continued global expansion and increased emphasis on cross-group collaboration, the business is seeking a highly entrepreneurial, commercially driven and results-focused executive to lead and unify global revenue strategy across the organisation. The CRO will be responsible for driving sustainable revenue growth, commercial excellence and strategic alignment across multiple international operating companies. The role exists to unlock the full commercial potential of the group by leading complex, multi-entity opportunities and ensuring a coordinated, disciplined and scalable approach to global sales execution. The successful candidate will act as the single point of accountability for major commercial opportunities across the group, ensuring effective pricing, governance, customer engagement and conversion into long-term profitable revenue. Working closely with the CEO and COO, the CRO will align commercial ambition with operational capability, ensuring global revenue performance is optimised through structured execution, strong leadership and data-driven decision-making. The role requires significant international travel across the USA, UK, Europe and other global regions, operating across time zones aligned with customers and internal stakeholders. Main Responsibilities of the Group Chief Revenue Officer (CRO): Define and execute the group-wide commercial and revenue strategy to deliver sustained global growth Drive improvements in pipeline velocity, conversion rates, deal size and margin through structured KPI management Embed a "one group" commercial approach, maximising cross-selling and upselling across all operating companies Design and implement a scalable global sales operating model across regional hubs and international markets Build and lead a high-performing global commercial organisation spanning sales, marketing and customer engagement functions Lead and coordinate complex, high-value multi-entity bids and strategic customer opportunities Oversee pricing strategy, commercial governance, deal approval and margin protection across all major opportunities Establish robust forecasting, reporting and CRM-driven performance frameworks for executive and board-level insight Drive alignment across all operating companies to ensure consistent commercial execution and account ownership clarity Identify and develop new market opportunities, strategic accounts and global revenue streams Support integration, acquisition and transformation activities where required to accelerate group growth Act as a key interface between commercial strategy and operational delivery in partnership with the COO Requirements of the Group Chief Revenue Officer (CRO): Proven experience in a senior commercial leadership or executive role within a fast-paced, growing technology or engineering organisation Strong background in RF, microwave, antenna systems, communications, defence, aerospace or highly technical manufacturing environments is highly desirable Demonstrated track record of driving revenue growth, commercial strategy and international sales performance Significant experience leading global or multi-entity commercial teams across multiple regions Strong understanding of go-to-market strategy, pricing, revenue operations and complex deal structures Experience managing large-scale enterprise customers and high-value strategic accounts Ability to operate at C-suite and board level with strong stakeholder influence and executive presence Strong financial and commercial acumen including forecasting, margin management and KPI-driven performance management Experience designing and scaling global sales operating models and leading transformational change Proven ability to manage complex, multi-stakeholder commercial environments within international group structures Strong customer-facing credibility with the ability to lead strategic engagements at senior level Experience working with CRM systems and revenue performance tools Strong communication, negotiation and leadership skills with the ability to operate in fast-moving, high-pressure environments Willingness to travel internationally on a regular basis Extensive leadership experience, including long term leardership of teams across multiple territories Degree qualified in Engineering, Business, Finance or related discipline (MBA advantageous) English language essential; additional languages advantageous Experience within defence/security regulated environments (ISO, CMMC, cyber security frameworks) desirable Working Pattern & Benefits: Remote position based in either the USA or UK Significant international travel across North America, Europe and other strategic regions Executive-level role reporting directly to the CEO and Board Opportunity to shape the commercial strategy of a global RF technology group High levels of autonomy and influence across multiple international businesses Competitive executive salary with annual bonus (up to three months' salary) Long-Term Incentive Plan(share options) Comprehensive healthcare and executive benefits package Strong long-term opportunity to build and lead a world-class global commercial organisation To apply for this Group Chief Revenue Officer (CRO) opportunity, please send your CV to Kishan Chandarana at Redline Group. (url removed)
Temp Project Manager We are currently recruiting for a temp Project Manager to start immediately on a temp- basis- for 6 months £22.52 an hour- Based on £35,791 Near Tower Hill; The role is hybrid- with 2 in and 3 from home WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To project manage the development of Faculty projects and/or Faculty Working Groups. The Project Manager is to plan and manage the components and tasks that contribute to each final project including all administrative requirements.The post holder will work closely within a team of Membership and Governance staff, Chairs of Faculties, Executive members of Faculties, Wider College teams and external stakeholders, for each project. Project Manage the development of cross Faculty projects or cross Faculty Working Groups Be the primary liaison point for key stakeholders regarding the project or working group. This includes Officers, Senior Management Team, Chairs of Faculties, Executive Members of Faculties, and wider staff teams at the College. Work closely with the Chairs of Faculties to develop the scope of each project or working group. Design and develop a project plan with a risk register and identify key milestones. Operate within agreed project work-plans and timelines, ensuring that project is carried out within deadlines. Identify key project costs; any exceptions are to be reported to the Faculty Finance Officers. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Attend and contribute to relevant meetings and presentations beyond core project activities to promote and represent the project, including Project Management meetings, All Staff meetings, and topic-specific group meetings. ABOUT YOU Project management experience Proven track record of undertaking administrative and management activities in a similar College, or national health or social care institutions such as NHS England or NICE. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. HOW DO I APPLY? To apply for this role, please click on the 'Apply' button below.
Aug 01, 2026
Seasonal
Temp Project Manager We are currently recruiting for a temp Project Manager to start immediately on a temp- basis- for 6 months £22.52 an hour- Based on £35,791 Near Tower Hill; The role is hybrid- with 2 in and 3 from home WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To project manage the development of Faculty projects and/or Faculty Working Groups. The Project Manager is to plan and manage the components and tasks that contribute to each final project including all administrative requirements.The post holder will work closely within a team of Membership and Governance staff, Chairs of Faculties, Executive members of Faculties, Wider College teams and external stakeholders, for each project. Project Manage the development of cross Faculty projects or cross Faculty Working Groups Be the primary liaison point for key stakeholders regarding the project or working group. This includes Officers, Senior Management Team, Chairs of Faculties, Executive Members of Faculties, and wider staff teams at the College. Work closely with the Chairs of Faculties to develop the scope of each project or working group. Design and develop a project plan with a risk register and identify key milestones. Operate within agreed project work-plans and timelines, ensuring that project is carried out within deadlines. Identify key project costs; any exceptions are to be reported to the Faculty Finance Officers. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Work closely with each project team, providing full administrative support including recording actions, preparing reports and presentations, and organising regular meetings and focus groups to ensure effective delivery. Attend and contribute to relevant meetings and presentations beyond core project activities to promote and represent the project, including Project Management meetings, All Staff meetings, and topic-specific group meetings. ABOUT YOU Project management experience Proven track record of undertaking administrative and management activities in a similar College, or national health or social care institutions such as NHS England or NICE. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. Proven clear and concise writing skills with a high degree of accuracy including excellent minute taking and report writing skills. HOW DO I APPLY? To apply for this role, please click on the 'Apply' button below.
Reed is delighted to be partnering with a growing organisation in the search for a Revenue Officer. This is a fantastic opportunity for a commercially minded operations professional to take ownership of contract management, billing processes, revenue reporting, and operational efficiency across the business. Working closely with Business Development, Client Services, and Finance teams, you will ensure accurate contract administration, billing integrity, revenue visibility, and process consistency while leading improvements across the commercial function. Key Responsibilities Manage client contract lifecycles, including renewals, upsells, scope changes, and rate cards. Oversee monthly billing, invoicing, retainers, and revenue reconciliation. Maintain accurate client, revenue, and contract records within CRM and finance systems. Produce regular revenue, billing, and account performance reports for leadership teams. Monitor account health and identify potential revenue leakage or churn risks. Improve workflows between sales, client services, and finance functions. Drive process improvements and automation initiatives across the revenue cycle. Ensure robust data integrity and compliance across commercial systems. Support and guide team members on commercial processes and operational best practice. Deliver training on systems, procedures, and contract standards. Candidate Profile The successful candidate is likely to come from a Commercial Operations, Revenue Operations, Billing Management, Client Finance, or Agency Operations background and will possess: Previous experience managing client contracts, billing, invoicing, and revenue reporting. Strong commercial awareness and financial acumen. Experience leading teams, projects, or operational workflows. Excellent attention to detail and a commitment to data accuracy. Strong stakeholder management and communication skills. Experience using CRM, accounting, and project management systems. A proactive approach to problem-solving and process improvement. Experience & Qualifications Minimum 3 years' experience within commercial operations, revenue operations, billing, contracts, or client finance. Around 2 years' experience leading a team, function, or operational process. Experience within an agency, professional services, consultancy, or B2B environment would be advantageous. Qualified by Experience (QBE) or part-qualified AAT, ACA, ACCA, or CIMA. Full professional qualification desirable but not essential. What's on Offer Opportunity to play a key role in a growing business. High level of autonomy and visibility with senior leadership. Collaborative and values-driven culture. Genuine opportunity to improve processes and influence commercial performance. If you're an experienced commercial operations professional looking for a role where you can make a real impact, we'd love to hear from you.
Aug 01, 2026
Seasonal
Reed is delighted to be partnering with a growing organisation in the search for a Revenue Officer. This is a fantastic opportunity for a commercially minded operations professional to take ownership of contract management, billing processes, revenue reporting, and operational efficiency across the business. Working closely with Business Development, Client Services, and Finance teams, you will ensure accurate contract administration, billing integrity, revenue visibility, and process consistency while leading improvements across the commercial function. Key Responsibilities Manage client contract lifecycles, including renewals, upsells, scope changes, and rate cards. Oversee monthly billing, invoicing, retainers, and revenue reconciliation. Maintain accurate client, revenue, and contract records within CRM and finance systems. Produce regular revenue, billing, and account performance reports for leadership teams. Monitor account health and identify potential revenue leakage or churn risks. Improve workflows between sales, client services, and finance functions. Drive process improvements and automation initiatives across the revenue cycle. Ensure robust data integrity and compliance across commercial systems. Support and guide team members on commercial processes and operational best practice. Deliver training on systems, procedures, and contract standards. Candidate Profile The successful candidate is likely to come from a Commercial Operations, Revenue Operations, Billing Management, Client Finance, or Agency Operations background and will possess: Previous experience managing client contracts, billing, invoicing, and revenue reporting. Strong commercial awareness and financial acumen. Experience leading teams, projects, or operational workflows. Excellent attention to detail and a commitment to data accuracy. Strong stakeholder management and communication skills. Experience using CRM, accounting, and project management systems. A proactive approach to problem-solving and process improvement. Experience & Qualifications Minimum 3 years' experience within commercial operations, revenue operations, billing, contracts, or client finance. Around 2 years' experience leading a team, function, or operational process. Experience within an agency, professional services, consultancy, or B2B environment would be advantageous. Qualified by Experience (QBE) or part-qualified AAT, ACA, ACCA, or CIMA. Full professional qualification desirable but not essential. What's on Offer Opportunity to play a key role in a growing business. High level of autonomy and visibility with senior leadership. Collaborative and values-driven culture. Genuine opportunity to improve processes and influence commercial performance. If you're an experienced commercial operations professional looking for a role where you can make a real impact, we'd love to hear from you.
Senior Financial Services Officer £34,418 per annum Aylesbury, Buckinghamshire - Hybrid Full Time Fixed Term Contract until 30-Sep-2027 We're excited to announce that we're recruiting for a fantastic Senior Financial Services Officer to join our friendly team. If you thrive in a busy environment, enjoy working across a variety of finance activities and take pride in delivering excellent customer servic click apply for full job details
Aug 01, 2026
Seasonal
Senior Financial Services Officer £34,418 per annum Aylesbury, Buckinghamshire - Hybrid Full Time Fixed Term Contract until 30-Sep-2027 We're excited to announce that we're recruiting for a fantastic Senior Financial Services Officer to join our friendly team. If you thrive in a busy environment, enjoy working across a variety of finance activities and take pride in delivering excellent customer servic click apply for full job details
Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.
Aug 01, 2026
Full time
Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.
Job Title: Chief Financial Officer - Global Freight Forwarding Location: Felixstowe, Suffolk, UK - On-site with occasional travel to global offices Reports to: CEO / Group Board Department: Finance About the Company Our client are a global shipping and freight forwarding company with operations across sea, air, and road. Based in the UKs largest container port, Felixstowe, they manage end-to-end logist click apply for full job details
Aug 01, 2026
Full time
Job Title: Chief Financial Officer - Global Freight Forwarding Location: Felixstowe, Suffolk, UK - On-site with occasional travel to global offices Reports to: CEO / Group Board Department: Finance About the Company Our client are a global shipping and freight forwarding company with operations across sea, air, and road. Based in the UKs largest container port, Felixstowe, they manage end-to-end logist click apply for full job details
We are currently recruiting for an experienced Income Officer to join a housing team on a temp-to-perm basis , managing a patch of customers across Birmingham and the surrounding areas. This is an excellent opportunity for an Income Officer who is confident managing a full income collection caseload and wants the opportunity to secure a permanent position. The Role: As an Income Officer, you will be responsible for managing rent accounts, reducing arrears and supporting residents to sustain their tenancies. You will manage cases from early intervention through to legal recovery, ensuring a customer-focused approach while achieving income collection targets. The role offers hybrid working , with 1 day per week working from home and the remaining time spent managing your patch, visiting customers and working with colleagues. Key Responsibilities of an Income Officer: Managing a dedicated rent arrears patch across Birmingham and surrounding areas. Managing the full income recovery process from early intervention through to court action. Completing affordability assessments and agreeing sustainable repayment arrangements. Supporting vulnerable residents and identifying appropriate support solutions. Preparing cases for court and attending possession hearings where required. Working with internal teams and external agencies to achieve positive outcomes. Maintaining accurate case records and ensuring compliance with policies and procedures. About You: Previous experience working as an Income Officer within social housing . Experience managing the full income management process . Experience preparing and progressing cases through court and possession proceedings . Strong communication, negotiation and problem-solving skills. The ability to manage a busy patch independently and achieve targets. A full UK driving licence and access to transport is desirable due to patch-based working. Additional Details: Immediate start available. Temporary role with the opportunity to become permanent. Hybrid working arrangement with 1 day from home per week. Patch-based role covering Birmingham and outer Birmingham areas. If you are an experienced Income Officer looking for your next opportunity, we would love to hear from you. If this Income Officer role is of interest, please apply or contact (url removed)
Aug 01, 2026
Contractor
We are currently recruiting for an experienced Income Officer to join a housing team on a temp-to-perm basis , managing a patch of customers across Birmingham and the surrounding areas. This is an excellent opportunity for an Income Officer who is confident managing a full income collection caseload and wants the opportunity to secure a permanent position. The Role: As an Income Officer, you will be responsible for managing rent accounts, reducing arrears and supporting residents to sustain their tenancies. You will manage cases from early intervention through to legal recovery, ensuring a customer-focused approach while achieving income collection targets. The role offers hybrid working , with 1 day per week working from home and the remaining time spent managing your patch, visiting customers and working with colleagues. Key Responsibilities of an Income Officer: Managing a dedicated rent arrears patch across Birmingham and surrounding areas. Managing the full income recovery process from early intervention through to court action. Completing affordability assessments and agreeing sustainable repayment arrangements. Supporting vulnerable residents and identifying appropriate support solutions. Preparing cases for court and attending possession hearings where required. Working with internal teams and external agencies to achieve positive outcomes. Maintaining accurate case records and ensuring compliance with policies and procedures. About You: Previous experience working as an Income Officer within social housing . Experience managing the full income management process . Experience preparing and progressing cases through court and possession proceedings . Strong communication, negotiation and problem-solving skills. The ability to manage a busy patch independently and achieve targets. A full UK driving licence and access to transport is desirable due to patch-based working. Additional Details: Immediate start available. Temporary role with the opportunity to become permanent. Hybrid working arrangement with 1 day from home per week. Patch-based role covering Birmingham and outer Birmingham areas. If you are an experienced Income Officer looking for your next opportunity, we would love to hear from you. If this Income Officer role is of interest, please apply or contact (url removed)
Programme Management Office (PMO) Lead - Housing Improvement I am recruiting for an experienced Programme Management Office Lead to support a major housing improvement and transformation programme within a public sector organisation. This is a senior role responsible for leading the PMO function across multiple interdependent workstreams, strengthening governance, overseeing programme risk and performance, and providing senior leaders with clear assurance around delivery. The successful candidate will bring strong PMO leadership experience, ideally gained within housing, local government, another regulated public sector organisation or a similarly complex environment. The Role As PMO Lead, you will be responsible for establishing and maintaining effective programme governance, reporting and control arrangements across the Housing Improvement Programme and associated operational projects. You will work closely with project managers, delivery leads, senior stakeholders and corporate services to ensure workstreams remain aligned, risks are properly managed and programme information is accurate, consistent and suitable for senior-level decision-making. You will also formally manage a Project Support Officer and help strengthen programme management capability across the wider housing service. Key Responsibilities Leading the Programme Management Office function across a complex housing improvement programme Designing and maintaining programme governance, reporting and assurance frameworks Maintaining the master programme plan across multiple workstreams Managing programme-level risks, issues, assumptions and dependencies Owning and maintaining the Programme Risk Register Overseeing RAID logs, delivery milestones, budgets and resource allocations Producing dashboards, highlight reports, board papers and senior-level briefings Coordinating reporting to programme boards, senior leadership and assurance forums Providing professional challenge to project managers and delivery leads Reviewing project plans, risk assessments, timelines and delivery assumptions Identifying interdependencies and emerging delivery risks Supporting regulatory engagement, inspections and assurance reviews Coordinating activity across housing, HR, IT, legal, finance and communications teams Line managing and developing the Project Support Officer Improving PMO systems, tools, standards and ways of working About You To be considered for this position, you should be able to demonstrate: Significant experience leading or operating within a PMO function Experience working within a complex programme or project management environment Strong knowledge of programme governance and project management methodologies Experience designing and maintaining governance and reporting frameworks Experience managing programme-level risk registers and assurance processes The ability to analyse programme performance, delivery data and risk information Experience producing reports and presenting information to senior leaders or governance boards The confidence to influence and constructively challenge senior stakeholders Experience coordinating multiple interdependent workstreams Previous line management or supervisory experience Strong written communication, reporting and organisational skills Proficiency in Microsoft 365 and programme management systems A PRINCE2 Practitioner qualification or equivalent recognised programme or project management qualification is essential. Experience within social housing, housing regulation, public sector transformation, audit or external assurance would be particularly advantageous. Why Apply? This is an opportunity to take ownership of a high-profile PMO function and play a central role in the delivery of a significant housing improvement programme. You will have the autonomy to shape governance arrangements, strengthen programme controls and provide the structure and insight needed to support sustainable service improvement. To apply, please send me your updated CV or contact me directly for a confidential discussion.
Aug 01, 2026
Contractor
Programme Management Office (PMO) Lead - Housing Improvement I am recruiting for an experienced Programme Management Office Lead to support a major housing improvement and transformation programme within a public sector organisation. This is a senior role responsible for leading the PMO function across multiple interdependent workstreams, strengthening governance, overseeing programme risk and performance, and providing senior leaders with clear assurance around delivery. The successful candidate will bring strong PMO leadership experience, ideally gained within housing, local government, another regulated public sector organisation or a similarly complex environment. The Role As PMO Lead, you will be responsible for establishing and maintaining effective programme governance, reporting and control arrangements across the Housing Improvement Programme and associated operational projects. You will work closely with project managers, delivery leads, senior stakeholders and corporate services to ensure workstreams remain aligned, risks are properly managed and programme information is accurate, consistent and suitable for senior-level decision-making. You will also formally manage a Project Support Officer and help strengthen programme management capability across the wider housing service. Key Responsibilities Leading the Programme Management Office function across a complex housing improvement programme Designing and maintaining programme governance, reporting and assurance frameworks Maintaining the master programme plan across multiple workstreams Managing programme-level risks, issues, assumptions and dependencies Owning and maintaining the Programme Risk Register Overseeing RAID logs, delivery milestones, budgets and resource allocations Producing dashboards, highlight reports, board papers and senior-level briefings Coordinating reporting to programme boards, senior leadership and assurance forums Providing professional challenge to project managers and delivery leads Reviewing project plans, risk assessments, timelines and delivery assumptions Identifying interdependencies and emerging delivery risks Supporting regulatory engagement, inspections and assurance reviews Coordinating activity across housing, HR, IT, legal, finance and communications teams Line managing and developing the Project Support Officer Improving PMO systems, tools, standards and ways of working About You To be considered for this position, you should be able to demonstrate: Significant experience leading or operating within a PMO function Experience working within a complex programme or project management environment Strong knowledge of programme governance and project management methodologies Experience designing and maintaining governance and reporting frameworks Experience managing programme-level risk registers and assurance processes The ability to analyse programme performance, delivery data and risk information Experience producing reports and presenting information to senior leaders or governance boards The confidence to influence and constructively challenge senior stakeholders Experience coordinating multiple interdependent workstreams Previous line management or supervisory experience Strong written communication, reporting and organisational skills Proficiency in Microsoft 365 and programme management systems A PRINCE2 Practitioner qualification or equivalent recognised programme or project management qualification is essential. Experience within social housing, housing regulation, public sector transformation, audit or external assurance would be particularly advantageous. Why Apply? This is an opportunity to take ownership of a high-profile PMO function and play a central role in the delivery of a significant housing improvement programme. You will have the autonomy to shape governance arrangements, strengthen programme controls and provide the structure and insight needed to support sustainable service improvement. To apply, please send me your updated CV or contact me directly for a confidential discussion.
Job Title: Investment Planning Officer Contract Type: Fixed Term Contract until 20 November 2026 Salary: £36,383.00 per annum, pro rata (£40,040.00 is achieved after 12 months successful performance in the role per annum, pro rata) Working Hours: 17.5 hours per week Working Pattern: Flexible - to be discussed Location: Liverpool (National role) If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Investment Planning Officer The Investment Planning Officer is responsible for the day-to-day input, maintenance, correction, and routine investigation of data owned by Asset Strategy and Delivery, helping to ensure information held across relevant systems is accurate, complete, and up to date.Reporting to the Asset Database Manager, the role provides operational support by maintaining accurate records, processing updates and corrections, investigating routine data quality issues, and supporting more complex data cleansing and transformation activities under direction. About you We are looking for someone with:• Experience of data entry, record maintenance, or administrative work involving high volumes of information. • Experience checking data for accuracy, completeness, and consistency, and making routine corrections where required. • Experience using Microsoft Excel and database or line-of-business systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Data Administration and Maintenance • Input, update, and maintain core property and asset data, including property details, attributes, components, and stock condition information.• Process routine data amendments, corrections, and updates in line with agreed procedures.• Check records for missing, duplicated, or inaccurate information and make corrections where required.• Help keep data owned by Asset Strategy and Delivery aligned across relevant systems and spreadsheets. Data Checking and Quality Support • Carry out routine data checks to identify incomplete, inconsistent, or incorrect records.• Review information from colleagues, contractors, surveyors, and other sources to support accurate updates and corrections.• Identify, investigate, and resolve routine data quality issues by checking records, reviewing source information, and liaising with relevant teams to confirm the correct data.• Maintain clear records of updates, corrections, and completed checks. Data Records and Working Standards • Maintain data records, templates, and reference files used to support property and asset data updates.• Follow agreed data standards, naming conventions, and procedures when entering or updating information.• Help keep guidance notes, field definitions, and working instructions up to date.• Escalate recurring data issues or unclear requests to the appropriate manager or system lead. Data Change Processing • Receive and process approved requests for data changes, updates, and corrections.• Carry out bulk uploads, amendments, or cleansing exercises using agreed templates and instructions.• Check completed updates for accuracy and report any issues found.• Refer non-routine or complex changes to the appropriate manager, analyst, or system specialist.• Support the Asset Database Manager with more complex data cleansing, validation, and transformation activities, working to agreed instructions and templates. Systems and Data Maintenance • Use relevant systems, spreadsheets, and standard templates to maintain accurate records for data owned by Asset Strategy and Delivery.• Support uploads of survey information, programme updates, and other routine data changes.• Check imported or updated records to confirm they have been processed correctly.• Work with system users, service teams, and
Aug 01, 2026
Full time
Job Title: Investment Planning Officer Contract Type: Fixed Term Contract until 20 November 2026 Salary: £36,383.00 per annum, pro rata (£40,040.00 is achieved after 12 months successful performance in the role per annum, pro rata) Working Hours: 17.5 hours per week Working Pattern: Flexible - to be discussed Location: Liverpool (National role) If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Investment Planning Officer The Investment Planning Officer is responsible for the day-to-day input, maintenance, correction, and routine investigation of data owned by Asset Strategy and Delivery, helping to ensure information held across relevant systems is accurate, complete, and up to date.Reporting to the Asset Database Manager, the role provides operational support by maintaining accurate records, processing updates and corrections, investigating routine data quality issues, and supporting more complex data cleansing and transformation activities under direction. About you We are looking for someone with:• Experience of data entry, record maintenance, or administrative work involving high volumes of information. • Experience checking data for accuracy, completeness, and consistency, and making routine corrections where required. • Experience using Microsoft Excel and database or line-of-business systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Data Administration and Maintenance • Input, update, and maintain core property and asset data, including property details, attributes, components, and stock condition information.• Process routine data amendments, corrections, and updates in line with agreed procedures.• Check records for missing, duplicated, or inaccurate information and make corrections where required.• Help keep data owned by Asset Strategy and Delivery aligned across relevant systems and spreadsheets. Data Checking and Quality Support • Carry out routine data checks to identify incomplete, inconsistent, or incorrect records.• Review information from colleagues, contractors, surveyors, and other sources to support accurate updates and corrections.• Identify, investigate, and resolve routine data quality issues by checking records, reviewing source information, and liaising with relevant teams to confirm the correct data.• Maintain clear records of updates, corrections, and completed checks. Data Records and Working Standards • Maintain data records, templates, and reference files used to support property and asset data updates.• Follow agreed data standards, naming conventions, and procedures when entering or updating information.• Help keep guidance notes, field definitions, and working instructions up to date.• Escalate recurring data issues or unclear requests to the appropriate manager or system lead. Data Change Processing • Receive and process approved requests for data changes, updates, and corrections.• Carry out bulk uploads, amendments, or cleansing exercises using agreed templates and instructions.• Check completed updates for accuracy and report any issues found.• Refer non-routine or complex changes to the appropriate manager, analyst, or system specialist.• Support the Asset Database Manager with more complex data cleansing, validation, and transformation activities, working to agreed instructions and templates. Systems and Data Maintenance • Use relevant systems, spreadsheets, and standard templates to maintain accurate records for data owned by Asset Strategy and Delivery.• Support uploads of survey information, programme updates, and other routine data changes.• Check imported or updated records to confirm they have been processed correctly.• Work with system users, service teams, and
