2581 jobs found

Product Owner required by an established and growing technology-led organisation in Poole to to drive the evolution of their SaaS platform portfolio. Hybrid working - 3 days per week in the Poole office. This is an exciting opportunity for a commercially minded Product Owner who enjoys working at the heart of product delivery, collaborating with internal stakeholders, engineering teams and external technology partners to shape and deliver innovative software solutions. You'll take ownership of the product roadmap, prioritise the backlog, and ensure new features, integrations and enhancements deliver measurable value to customers and the wider business. The Role Working within an Agile environment, you'll be responsible for defining product direction and ensuring the successful delivery of enhancements across a modern SaaS platform. You'll work closely with technical teams, business stakeholders and third-party partners to identify opportunities, improve user experience and drive product adoption. Key responsibilities include: Owning and evolving the product roadmap and backlog. Defining and prioritising features based on business value and customer needs. Working with internal customers to understand challenges, gather requirements and translate them into user stories and acceptance criteria. Driving fast-paced delivery of integrations, new functionality and platform improvements. Collaborating with engineering teams and delivery partners throughout the development lifecycle. Managing relationships with third-party technology vendors and strategic partners. Monitoring product performance, user adoption and ongoing business value. Championing Agile best practice and continuous product improvement. About You We're looking for an experienced Product Owner who combines strong stakeholder management with a passion for delivering high-quality SaaS products. You'll ideally have: Proven experience as a Product Owner or Product Manager within a SaaS environment. Experience delivering software integrations and working with APIs or interconnected platforms. A track record of working closely with development teams in Agile environments. Strong backlog management, roadmap planning and prioritisation skills. Excellent communication skills with the ability to engage technical and non-technical stakeholders. Experience working with third-party suppliers and technology partners. A data-driven approach to product decisions and continuous improvement. Desirable (but not essential): Experience within Unified Communications, UCaaS, telephony, contact centre or collaboration platforms. Experience with CRM or workflow system integrations. Business analysis experience and writing detailed user stories. If you are looking for a role of this nature please get in touch for more information,. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

2 Roles Available Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader duties of the role will include; The management of all meter installations, exchanges, and removal Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct Resolving any issues that may arise from incorrect meter data in a timely and effective manner To manage and remedy industry meter reading rejections Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner To support the business with its smart meter, roll out strategy Ensure meter readings are obtained and submitted to the industry within a specified timeframe The right candidate will have; Good verbal and written communication skills Strong organisational skills Able to prioritise within a busy challenging environment Excellent attention to detail and a high level of accuracy in all areas of work The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo Flexible approach to work with a willingness to be involved in other areas of the business as required Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties Ability to successfully persuade, influence and negotiate with internal and external parties A plus would be; Proven working knowledge of MS Office including MS Excel Experience of an operations function within an energy supplier Advanced working knowledge of MS Office including advanced MS Excel In return a competitive salary is offered along with bonus, progression, and development within a fast-growing business.

Account Manager Basic Salary £40k to £50k + commission (uncapped) & Benefits Location Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. The Account Manager position will play an instrumental role in driving continued growth from circa 50 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including their mass notification service and applications. Key responsibilities: CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets. First class account management service for our customers to maintain excellent CSAT and NPS targets Nurture customers within the account base to ensure a continued robust pipeline of opportunities. Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis. Delivering excellent bid and proposal responses with Executive summary and win themes Identify potential referrals, and the decision makers within the client organization. Set up meetings between client decision makers and company s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. Proven track record of consistently achieving and exceeding sales targets Skilled in the ability to retain customers and prevent cancellations. CRM experience essential, (SFDC desirable) Demonstrable commercial acumen and use of Sales Methodologies.

Customer Success & Sales Support Executive Andy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy. Role Title: Customer Success & Sales Support Executive Location: West of Hull (easily accessible from, Hessle, Brough, Cottingham and Beverley). Salary: £25,000 - £31,000, 25 days hols plus stats Hours: Monday Friday. 7:30am 4.30pm Role Overview Our client is looking for an enthusiastic, organised and proactive Customer Service & Sales Support Executive to become one of the first points of contact for their UK customers. This is a varied role where you'll support customers throughout their journey, work closely with the sales team and help ensure projects move smoothly from enquiry through to quotation. Rather than simply processing administration, you'll play an important part in creating an excellent customer experience and helping the sales team convert more opportunities. As our client continues to invest in AI and automation, many of the technical quoting processes will be supported by intelligent systems, allowing you to focus on what matters most, delivering exceptional customer service and building strong customer relationships. This role plays a key part in managing customer enquiries, coordinating sales activity, preparing quotations and proposals, maintaining CRM data, and supporting internal reporting. The role requires excellent organisational skills, strong attention to detail, and the ability to manage multiple streams of communication across customers, suppliers, and internal teams. Key Responsibilities Prepare quotations using AI Quote Builder & be able to check for mistakes and quote accuracy Feed AI Quote Builder with layout drawings using provided tools (training provided) Manage and cleanse CRM data Maintain accurate pipeline stages and notes Support Sales team with managing CRM data, booking appointments, supporting with relevant documents etc Log calls, emails, and project updates Chase suppliers for pricing where required Organise project documentation for Project Management Handover Answer inbound phone calls and route enquiries to the appropriate team member. Support customers with basic information requests or direct them to the appropriate colleague. Coordinate calendars for internal and customer meetings. Required Skills & Experience 2+ years in customer service and sales support Strong numerical skills & High attention to detail Comfortable working with Excel, PPT & PDF Strong written and spoken English Eager to speak with customers on the phone Experience using CRM systems (Hubspot ideally but training will be provided) Ability to follow structured processes Comfortable working with large client projects Confident using technology and willing to embrace AI tools Preferred (Nice to Have) Experience in construction, engineering, or technical quoting Call centre experience (comfortable on the phone) Experience preparing proposals Experience reading basic site drawings Proficient with Hubspot KPIs / Success Measures Accuracy of quotes (minimal pricing errors) CRM kept up to date Proposals delivered within deadlines (1-2 working days) Clean and accurate pipeline management Reduced admin burden on UK sales team Timely follow up of customer enquiries Career Development Opportunity: Potential to become Customer Service Manager Potential to join a highly efficient senior leadership team Benefits 25 days hols plus bank holidays Company meals when targets have been hit Free on-site parking Spin the wheel rewards when individual KPI s are hit (e.g. afternoon off, £15 vouchers, scratchcards etc) Career development opportunities Further training opportunities Ability to work closely with senior leadership Young, friendly, supportive team environment

Customer Account Administrator This is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background and customer service is at the core of everything you do, we would love to hear from you. The Role As an Account Manager , you will take full ownership of a portfolio of clients, seeing each order through from placement to delivery and providing attentive aftercare every step of the way. You will be the person your clients turn to - trusted, responsive, and always one step ahead. Key Responsibilities Serve as the primary point of contact for a portfolio of clients, building trusted, long-term relationships Process customer orders accurately and efficiently, keeping clients informed and updated throughout Manage the full order-to-delivery cycle, proactively resolving any issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with logistics, production, and operations teams to ensure client expectations are always met Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For The ideal Account Manager will be someone for whom exceptional customer service is not just a skill - it's a core value. You will bring hands-on experience from a manufacturing or product-based environment, and a genuine passion for getting things right for the people you work with. Previous experience in an Account Manager, Customer Service, or Sales Support role within a manufacturing, production, or product distribution environment Confident managing the full lifecycle of a customer order - from processing through to delivery and aftercare Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for their clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy, professionalism, and a clear focus on finding the right outcome for the customer Hands-on experience working with sales order processing (SOP) systems, with the ability to pick up new platforms quickly Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for a customer-focused Account Manager to join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary of up to 35,000 - £34,000 +performance based bonus. Pension scheme A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Based in Witham, Essex - commutable from Chelmsford, Colchester, Braintree, and surrounding areas Sound like you? Apply today and take the next step in your career as an Account Manager .

Our client, a leading organisation in the water sector, is seeking an experienced Project Manager to join their team based in Bradford. This is a full-time permanent position focused on managing projects under the Yorkshire Water contract. Key Responsibilities: Develop and maintain effective relationships with clients and wastewater division stakeholders Provide clear instructions and consistent delivery to inspire confidence Lead localised reporting by preparing and planning concise reports for projects within your area Ensure efficient resource allocation for successful project delivery Coordinate with the commercial team on tenders and proposals, ensuring alignment with governance processes Secure new sales to support the annual financial plan Ensure all projects comply with contracts, statutory regulations, SHEQ requirements, and industry standards Support the business through effective communication in meetings, briefings, reporting, and other forums Foster strong partnerships with suppliers to drive innovation for customers Job Requirements: Strong influencing and negotiation skills Ability to present with assurance and confidence Understanding of commercial and financial metrics Experience in internal and external customer management Knowledge of the construction market Proficiency in project management methodology Broad understanding of construction Health and Safety law and legislation Previous project management experience in a senior capacity Experience of proven line management responsibility Ability to travel as required to meet the needs of the role Benefits: Competitive salary and benefits package 25 days annual leave plus bank holidays Company car or car allowance If you are a seasoned Project Manager with significant experience looking to further your career in the water sector, we would love to hear from you.

Product Manager - Customer Insight Platform (CIP) Location: Telford (Primary Base) / Hybrid with travel to London & Stratford as required Duration: 6 Months Rate: 400 IR35 Status: PAYE Only Clearance: BPSS Required Please note : BPSS clearance is required for this position. The role is offered on a PAYE basis only in line with client requirements. Your New Role We are seeking an experienced Product Manager to lead a critical discovery and delivery initiative within HMRC's Customer Insight Platform (CIP).The Customer Insight Platform consists of multiple cross-functional agile teams responsible for collecting, analysing and enabling the use of customer interaction data at scale. A new workstream, known internally as Flocking and within HMRC as the Adaptive Detection System for Counter Fraud, is being established to transform fraud detection capabilities across HMRC. This innovative programme aims to move fraud detection from reactive, rules-based approaches to a proactive, automated capability that identifies organised fraud networks and hidden relationships across large-scale datasets. The platform will enable investigators to uncover complex fraud patterns across banking, VAT, Self-Assessment, PAYE and other services in hours rather than weeks. As Product Manager, you will lead the Discovery and Alpha phases, helping to define the product vision, roadmap and strategic direction before supporting planning, estimation and business case development for the subsequent build and live phases. Essential Experience Proven experience creating and communicating a compelling product vision Extensive experience managing complex digital or data products throughout their lifecycle Experience working in Agile, Lean and Continuous Delivery environments Demonstrable success delivering products through Discovery, Alpha, Beta and Live phases Strong stakeholder management skills across technical and non-technical audiences Experience defining product metrics and using data to drive prioritisation and decision-making Ability to build and maintain product roadmaps aligned to wider organisational strategies Experience working with multiple engineering, DevOps and data platform teams Strong backlog management and prioritisation expertise Experience writing epics, user stories and acceptance criteria Ability to build consensus across diverse stakeholder groups Experience working within large-scale data, analytics or insight-driven environments Key Skills Product Management Customer-Centred Design Agile & Lean Delivery Data-Driven Decision Making Product Strategy & Roadmapping Stakeholder Management Team Leadership & Coaching Commercial & Supplier Management Incident Management Workshop Facilitation Tools & Technologies Jira Confluence Collaborative visualisation and modelling tools Data analytics and exploration tools such as: Splunk Google Analytics Superset What You'll Get in Return Opportunity to work on a high-profile Government counter-fraud programme Involvement in a major data and analytics transformation initiative Collaborative environment working alongside multidisciplinary agile teams Exposure to large-scale data platforms and advanced analytics capabilities Hybrid working arrangement with a mix of remote and onsite collaboration What You Need to Do Now If you're an experienced Product Manager with a strong background in digital products, data platforms and Agile delivery, and you're looking to contribute to a nationally significant fraud detection programme, please apply now with your latest CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader duties of the role will include; The management of all meter installations, exchanges, and removal Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct Resolving any issues that may arise from incorrect meter data in a timely and effective manner To manage and remedy industry meter reading rejections Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner To support the business with its smart meter, roll out strategy Ensure meter readings are obtained and submitted to the industry within a specified timeframe The right candidate will have; Good verbal and written communication skills Strong organisational skills Able to prioritise within a busy challenging environment Excellent attention to detail and a high level of accuracy in all areas of work The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo Flexible approach to work with a willingness to be involved in other areas of the business as required Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties Ability to successfully persuade, influence and negotiate with internal and external parties A plus would be; Proven working knowledge of MS Office including MS Excel Experience of an operations function within an energy supplier Advanced working knowledge of MS Office including advanced MS Excel In return a competiative salary is offered along with bonus, progression, and development within a fast-growing business.

Customer Services Inspections Manager South Midlands Region, Northampton, NN4 9BS Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Inspections Manager to join our team in the South Midlands region. The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites RESPONSIBILITIES: To act professionally at all times with the company name and charter in mind To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the time-scales agreed and in accordance with the service level agreements in place. Liaise with NHBC regarding technical requirements and attend resolutions and insurance claims as and when required. Provide feedback to the line manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat. REQUIREMENTS: Experience in a similar role with another housebuilder is essential General knowledge of NHBC Technical Requirements/Guidelines essential To offer courteous, exemplary and efficient customer service at all times Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company car, or car allowance of 5,000 per annum

Business Development Manager - Ambient Foods & Confectionery Salary: £32,000 - £36,000 + Commission Location: Scotland - 5 days per week in the field Sector: Garden Centres, Farm Shops & Independent Retail About the Role We're looking for an experienced and commercially driven Business Development Manager to develop and grow a strong customer base across Scotland. This is a hands-on field sales role for someone who knows the Garden Centre and Farm Shop market and understands how to build successful, long-term relationships with buyers and decision makers. You'll spend the majority of your week on the road, identifying new opportunities, winning new business and developing existing accounts across your territory. With access to over 13,000 product lines spanning preserves, confectionery, cakes, biscuits and seasonal products, you'll have an extensive range to offer customers and plenty of opportunity to drive growth across the region. What You'll Be Doing Proactively identifying, targeting and winning new business across Scotland. Developing sales across Garden Centres and Farm Shops , alongside other relevant independent retailers. Using your existing knowledge of the sector to identify key prospects, buyers and commercial opportunities within your territory. Spending the majority of your working week in the field, meeting customers and prospects face to face. Making a minimum of 6 face-to-face customer calls per day , engaging directly with buyers and key decision makers. Building and maintaining a strong pipeline of new business opportunities and consistently converting prospects into active customers. Managing and growing existing accounts, identifying opportunities to increase spend and introduce additional product ranges. Building strong, long-term commercial relationships and becoming a trusted point of contact for customers. Planning and managing your own territory, diary and customer visits to maximise sales opportunities. Keeping up to date with market activity, customer trends and competitor activity across your region. Managing your own administration, sales reporting, pipeline management and account planning remotely. Essential Proven experience in field sales, business development or territory management . Previous experience selling into Garden Centres and/or Farm Shops . A strong track record of winning new business and developing existing customer accounts. Confidence engaging with buyers, owners and key decision makers. Strong relationship-building and negotiation skills. Commercial awareness with the ability to identify opportunities and convert them into profitable business. Self-motivated, proactive and comfortable working independently in a field-based role. Excellent organisation and territory management skills, with the ability to manage your own diary and workload effectively. Comfortable working towards sales targets and KPIs. Full UK driving licence. Desirable Existing relationships and contacts within Garden Centres and Farm Shops across Scotland . Experience within the ambient food, confectionery, preserves, cakes, biscuits or speciality food sectors. Wider experience selling into independent retailers, delis or convenience stores. Knowledge of seasonal product ranges and buying cycles within the Garden Centre and Farm Shop market. Ready to Grow the Territory? If you're an experienced Business Development Manager who knows the Garden Centre and Farm Shop sector, enjoys being out on the road and has a proven ability to open doors, win new customers and grow accounts, we'd love to hear from you.

A great opportunity to join a well-established and developing Engineering Consultancy, based towards the Hertfordshire area are looking for an experienced Business Development Manager to join their team. The company specialises within Engineering Services across Highly Hazardous sectors, such as Oil & Gas, Chemical Manufacturing, Water Treatment etc. Therefore, they are an interesting and exciting company to work for. This role will spearhead the company sales across the UK, tapping into various similar market sectors. Salary and Benefits of the Business Development Manager: Company Car/Car Allowance Competitive base salary plus an attractive commission/bonus structure based on secured orders Comprehensive product and industry training to ensure you are fully supported 25 days holiday + Bank Holidays (Rises to 28 days after 3 years continuous employment) Workplace Pension Death in Service Field Based Role of the Business Development Manager: We are looking for a driven and commercially astute Business Development Manager to take ownership of our Southern territory, covering the M62 corridor, South of England and Wales. You will have full ownership of your territory, identifying new opportunities, building strong customer relationships and driving sustainable sales growth. The ideal candidate will be self-motivated, organised, commercially focused and confident working autonomously, with a proven ability to develop new work and build long-term customer relationships. Key Responsibilities: Responsible for your sales region, identifying commercial opportunities, as well as managing and growing existing relationships. Promote & participate in company visits to our other facilities Present quotations to clients including prompt follow ups by leading the quotation/tender process. Work with the SLT to set and monitor sales targets to achieve objectives. Solution Selling. To Monitor company trends, competitor data and gather market intelligence relating to specialist industries within the company. Work closely with the Proposals Department to ensure an excellent standard of quotation is prepared and presented Essential Criteria of the Business Development Manager: Experience of working within a relevant Engineering, Manufacturing or Construction background (Heavy Industry). A proven background in sales including running of sales pipeline. Determination, enthusiasm, and motivation to succeed and grow with a reputable company. Proficient IT and presentation skills. Good organisational skills. A full clean driving licence. How to Apply: To apply for the Business Development Manager position, please submit your CV direct for review or contact to Ava Murphy at E3 Recruitment.

THE COMPANY Ramsden International are an award-winning British Grocery Export Business, proud to supply 24,000+ products to more than 650 customers in 133 countries worldwide. HYBRID WORKING POLICY (39 hours per week) Monday and Friday working from home. Tuesday, Wednesday & Thursday working from the Head Office in Grimsby. ROLE OVERVIEW The primary aim of the role is to support the management of our relationships with Waitrose and Co-op, reporting to the Category & Trading Manager. This is a varied role that will offer a broad variety of experience allowing accelerated personal development. This role will work closely with the Category & Trading Manager to support the sales team and our retail partners, driving growth for our private label brands globally. This will also require working closely with the international sales team, as well as managing our relationships with Waitrose and Co-op. This role is ideal for someone who has 2-3 years of commercial or customer service. Knowledge of commercial/customer relationship management is preferred. KEY RESPONSIBILITIES Work with the Category & Trading Manager to support the category and retailer own brand business Support the delivery of the Waitrose and Co-op category strategies Support the delivery of the annual budgets through cross-functional working internally and with external retail partners Manage the Waitrose end-to-end order process and fulfilment Manage range and pricing files, monitor changes and communicate internally Work closely with the Product Data and Compliance Teams to ensure all product data and other relevant information is current and available when suggesting products in territory Select appropriate product substitutions for discontinued lines where not offered by suppliers Support the wider Trading team during key events, e.g. Christmas and Easter SKILLS REQUIRED Experience commercial/customer relationship management A person who can work in a fast-paced export team environment Ability to identify areas of change, recommend future actions and manage implementation Project management skills with an ability to see things through to completion A strong commitment to align the business operations with the needs of customers A positive, can-do approach, one that wants to test new things, develop creative and innovative solutions and seeks continual improvement Ability to balance the needs of commercial performance with the ethos of the business Not afraid to be hands on, collaborative and support across the business Decisive individual with ability to work independently Ability to communicate effectively across all levels of the business and with customers and suppliers Advanced level IT skills Beginner to Intermediate Excel experience required Strong numeracy skills ranging from interpretation of data to management accounts

Large Housing Association is looking for an Estate Operations Coordinator to deliver a first-class service to residents on a large multi-tenure estate in North London Responsibilities: Contributing to the management of a large multi-tenure estate. Supervising the onsite estate team and service providers to deliver against targets. Contribute to the creation of service charge budgets and financial planning and respond to queries around service charge billing and collection. Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. This role will be hybrid working with 4 days on site in Colindale and Camden and the other WFH. Experience: Relevant experience in a similar customer-facing role. Excellent communication and interpersonal skills Experience in liaising and managing contractors Property management or Housing experience Computer skills (Word, Excel, Outlook) £20.88 ph PAYE or £27.61 ph Umbrella

Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

Office & HR Administrator Temporary - 6 months initially with review for further extension Full-time hours 9am 5pm £15 per hour plus holiday pay Location: Slough Working pattern: Hybrid office-based every Monday, Tuesday and Wednesday Our client is seeking a highly organised and proactive Office & HR Administrator to support the smooth day-to-day running of its UK office while providing valuable administrative support to the HR function. This is a varied, hands-on position combining office coordination, facilities, supplier management, health and safety, finance administration, IT coordination and HR support. It would suit someone who enjoys taking ownership, building strong working relationships and ensuring everything operates efficiently behind the scenes. The role offers hybrid working, with a requirement to attend the Slough office every Monday, Tuesday and Wednesday. Applicants must also be flexible to work from the office on additional days when business needs require. The role Working closely with the Head of HR and colleagues across the organisation, your responsibilities will include: • Acting as the main point of contact for office administration queries • Ensuring the office remains professional, organised, safe and welcoming • Managing office supplies, stationery, refreshments and consumables • Coordinating post, couriers, deliveries, meeting rooms and visitors • Maintaining accurate office records, trackers and filing systems • Supporting employee and visitor travel arrangements • Managing relationships with suppliers and external service providers • Coordinating office maintenance, repairs and facilities requirements • Maintaining health and safety records, inspections and compliance documentation • Supporting supplier set-up, invoice tracking and purchase order administration • Maintaining petty cash and office expenditure records • Coordinating IT equipment for new starters and leavers • Maintaining accurate office and IT asset records • Supporting employee onboarding, inductions and new starter documentation • Updating employee records and HR systems accurately and confidentially • Assisting with leaver administration and other employee lifecycle changes • Coordinating training records and compliance documentation • Supporting employee engagement activities, wellbeing initiatives and internal events • Providing administrative support for HR projects and annual people processes • Assisting with internal communications, company meetings and occasional off-site events • Identifying opportunities to improve administrative processes and ways of working What we re looking for The successful candidate will have: • Previous experience in an Office Manager, Office Coordinator, Executive Administrator or similar multifunctional role • Excellent organisational and administrative skills • Strong attention to detail and a methodical approach • The confidence to manage multiple priorities and work independently • Experience liaising with suppliers and external service providers • Strong Microsoft Office skills, including Word, Excel, Outlook and PowerPoint • Experience handling confidential records and sensitive information • Excellent written and verbal communication skills • A professional, proactive and customer-focused approach • The flexibility to attend the office outside the usual Monday-to-Wednesday pattern when required Experience supporting HR administration, onboarding, health and safety, finance processes or employee events would be advantageous. Previous experience within a regulated environment would also be beneficial but is not essential. Why apply? This is an excellent opportunity to join a growing and dynamic organisation in a broad position where you can take genuine ownership of office operations while developing your HR administration experience. If you are organised, approachable and enjoy creating an efficient and positive working environment, we would be delighted to hear from you. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.

Business Development Manager - South West & South Wales Waste Management Industry Salary: 35,000 ( 50,000 OTE) + Uncapped Commission + Company Car/Car Allowance Are you an experienced Business Development Manager with a proven track record of winning new business within the waste management industry? We're looking for a driven, ambitious sales professional to join a growing team, covering the South West and South Wales. This is a true hunter role, focused on identifying opportunities, generating leads, and securing new business across commercial waste services. If you're motivated by uncapped earning potential and thrive on building a pipeline from scratch, we'd love to hear from you. The Role As Business Development Manager, you'll be responsible for developing new commercial opportunities across your territory. This is a field-based position where you'll spend the majority of your time meeting prospective customers, networking, prospecting, and converting new business. Your responsibilities will include: Identifying and targeting new business opportunities across the South West & South Wales. Conducting proactive cold calling, canvassing, and field prospecting. Booking and attending customer meetings. Building a strong sales pipeline and managing opportunities through to close. Negotiating contracts and delivering tailored waste management solutions. Working towards and exceeding sales targets. Developing long-term relationships with new customers to maximise revenue opportunities. What We're Looking For Essential: Previous field sales experience within the waste management industry. Proven success in new business development and cold calling. A genuine hunter mentality with a passion for winning new business. Strong negotiation and presentation skills. Self-motivated, resilient, and target driven. Full UK driving licence. What's On Offer? 35,000 basic salary. Uncapped commission with excellent earning potential. Company car or car allowance. Comprehensive training and ongoing support. Clear progression and career development opportunities. Join a growing business that rewards success and recognises high performers. If you're an experienced waste management sales professional looking for your next challenge with genuine earning potential and long-term career progression, we'd love to hear from you. Apply now with an up to date CV to be considered for this exciting BDM opportunity. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

If you're energised by opening doors, winning new business and turning opportunities into long-term partnerships, this is an outstanding opportunity to accelerate your sales career within a leading international business within the premium foodservice and beverage sector. As the company continues to invest in growth across the UK, they're looking for an ambitious Business Development Manager to play a key role in expanding their customer base. This is a Field-based role with regular travel required . Candidates based in North London, Watford, St Albans, Elstree, Hemel Hempstead, Borehamwood, Barnet, Enfield, Harrow, Edgware, Stevenage, Luton, Welwyn Garden City, Hatfield, High Wycombe or Milton Keynes would be well located. Location Salary Benefits £45,000 basic salary with OTE £50,000 Uncapped commission (2 3% paid quarterly) 4% annual accelerator when you exceed your targets Company car and Private Healthcare 5% employer pension contribution Death in Service (4x salary) 30 days' holiday (including Bank Holidays) Role Overview: Identify, develop and win new B2B customers across the UK Manage the full sales cycle from prospecting through to closing deals Build and maintain a healthy pipeline of qualified opportunities Research markets and identify new commercial growth opportunities Develop lasting customer relationships and represent the business with professionalism and credibility What We're Looking For: Proven success in B2B business development and new business sales Experience within foodservice, coffee, hospitality, or the wider food & beverage sector A demonstrable track record of consistently winning new customers Commercially driven with strong prospecting, negotiation and presentation skills A Full UK driving licence and willingness to travel nationwide, with occasional international travel You'll be joining a business that genuinely invests in its people, offering the support, autonomy and rewards to help ambitious sales professionals thrive. With a market-leading product portfolio, uncapped commission and exceptional career prospects, this is a fantastic opportunity for an experienced BDM who enjoys building relationships and delivering results. Ready for your next challenge? We'd love to hear from you apply today!

Finance Broker - Asset Finance & Loans Location: LE16 (Office-based, 5 days a week) Salary: 28,000 basic + excellent commission structure An incredible opportunity for a motivated, driven, and commercially astute individual to rapidly progress their career within a fast-growing, meritocratic, and dynamic finance firm. As a Finance Broker, you will be contacting potential clients through outbound calls, positioning their asset finance and loan solutions in a consultative manner and driving deals through to completion. With a 28,000 basic salary and a great commission structure on top, this role offers genuinely lucrative earning potential for someone who can hit the ground running and consistently deliver. Candidates must be capable of generating a minimum of 10,000 in monthly revenue, so we're looking for someone with a proven ability to build telephone rapport and drive sales processes to completion in a highly competitive, target-driven environment. Responsibilities Conduct outbound sales activity to establish rapport and interest with potential new clients, build a pipeline and secure new business opportunities With a customer-centric approach, we qualify client interest through a consultative sales process to understand their commercial standing and position our asset finance and loan solutions Write and prepare proposal documentation and credit applications as required, including working with clients to gather appropriate financial and non-financial paperwork Record all sales activity in the CRM Build and maintain a pipeline of live opportunities and consistently deliver against monthly revenue targets (minimum 10,000/month) Skills & Experience Required Proven track record in asset finance, loans, or a similar commercial finance sales environment Ability to communicate clearly and concisely whilst building rapport and trust Resilient, with the capability to work under pressure in a fast-paced, meritocratic environment Strong commercial acumen, with a genuine interest in business Dynamic, entrepreneurial, self-starter approach Positive and engaging telephone manner Comfortable working fully office-based, 5 days a week Personal Attributes Success and winning motivated - if coming 3rd is good enough for you, please do not apply Excellent written and oral communication skills Ability to build strong and effective working relationships at all levels, including senior stakeholders Adept at problem-solving with a can-do attitude Strong organisational skills with a high attention to detail Ability to prioritise and handle multiple tasks at any given time Ability to work on your own initiative as well as be a team player Benefits Competitive basic salary plus excellent commission structure Performance recognition Vibrant office culture with team days out Training and mentoring What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Production Manager Location: Cheltenham Permanent Position Monday to Friday 08:00 - 16:00 Highly Competitive Salary Lead Production. Drive Improvement. Make Things Happen. If you're an experienced Manufacturing Operative or Production Manager who prefers being on the shop floor rather than behind a desk, this could be the opportunity you've been looking for. We're recruiting for a growing specialist manufacturing business that has built its reputation on solving complex customer challenges, delivering bespoke solutions and consistently exceeding expectations. Working across sectors including infrastructure, nuclear, engineering, aerospace and industrial manufacturing, the business supports projects for organisations, alongside major construction and infrastructure projects. As the company continues to expand, they're looking for an experienced Production Manager who can bring energy, accountability and strong leadership to their production operation. This is a role for someone who enjoys being at the heart of the action . You'll work closely with Team Leaders and production staff, helping to improve productivity, increase efficiency and create a positive, high-performing culture where people feel motivated to succeed. You'll be trusted to take ownership, identify opportunities for improvement and implement change that delivers measurable results. The Role Reporting directly to the Managing Director, you'll be responsible for leading day-to-day production activities, ensuring products are manufactured safely, efficiently, on time and to the highest quality standards. This is a hands-on leadership position where visibility matters . You'll spend time on the shop floor supporting your teams, removing obstacles, solving problems and ensuring production targets are achieved. Alongside managing production performance, you'll work closely with internal stakeholders, suppliers and, on occasion, accompany operational teams to customer sites to gain a better understanding of projects and customer requirements. Key Responsibilities Lead daily production operations across the manufacturing facility Manage production schedules to ensure customer orders are delivered On Time In Full (OTIF) Coach, develop and support Team Leaders and production staff Monitor productivity, machine utilisation and downtime Drive continuous improvement initiatives across the operation Identify bottlenecks and implement effective corrective actions Manage labour, equipment and resources to maximise efficiency Support quality compliance and ensure customer specifications are consistently achieved Oversee stock allocation and material requirements planning Lead daily production meetings and communicate priorities clearly Monitor and report against key production KPIs Promote a strong health, safety and quality culture Work alongside suppliers and internal stakeholders to support operational success Develop training plans, succession planning and employee development programmes Continuous Improvement Focus A key part of the role will be identifying ways to improve performance across the production function. You'll be encouraged to challenge existing processes and drive meaningful change through initiatives such as: Lean Manufacturing 5S Visual Management Standard Work Kaizen Waste Reduction Root Cause Analysis You'll take ownership of performance across key metrics including: Overall Equipment Effectiveness (OEE) Labour Efficiency OTIF Performance Downtime Waste Reduction Scrap Levels Quality Performance Health & Safety Metrics What We're Looking For We're keen to speak with Production Managers who can demonstrate a track record of improving performance and influencing teams within a manufacturing environment. You'll likely have: Previous experience as a Production Manager within a manufacturing environment (desirable) Strong knowledge and skillset within a manufacturing and production environment A hands-on management style and visible leadership approach Experience managing Team Leaders and production personnel Strong problem-solving and decision-making abilities Experience driving productivity and process improvements Knowledge of production KPIs and performance management Experience monitoring manufacturing equipment and production performance Excellent communication skills and the ability to build relationships at all levels A proactive attitude and a genuine desire to improve the way things are done The ability to remain calm under pressure and deliver results against deadlines Evidence of successfully implementing positive change within previous roles A full UK driving licence Why Apply? This is an excellent opportunity for an experienced Production Manager who wants more influence, greater visibility and the chance to leave a lasting mark on a growing operation. You'll join a business that operates within some of the UK's most demanding industries, works on genuinely interesting projects and has ambitious plans for the future. Most importantly, you'll have the autonomy to make improvements, develop your team and directly influence operational success. If you enjoy developing people, improving processes, leading from the front and making things happen, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.