Job Description
PA & Office Manager
Location: Westminster (Hybrid)
Salary: Up to 60,000 + 15% Discretionary Bonus + Benefits
Contract: Permanent, Full-time
Reporting to: Founder & CEO
About the Company
Our client is a fast-growing business in the financial services sector based centrally in Westminster, London. With a start-up mentality, they are seeking an exceptional PA & Office Manager who can become a trusted extension of the business while helping to drive a positive, professional and engaging office environment.
The Opportunity
This is far more than a traditional PA or Office Manager role. The successful candidate will wear many hats, combining executive support, office management, people operations and HR responsibilities within a growing business. You will be the person who spots what needs doing, takes ownership and ensures things happen. You will work closely with the Founder & CEO, supporting the day-to-day running of the business while helping to strengthen office culture, support employees and manage sensitive people matters with professionalism and discretion. This role would suit someone who enjoys variety, thrives in an SME environment and is excited by the opportunity to grow alongside a business.
Key Responsibilities
- Provide high-level PA support to the Founder & CEO
- Manage complex diaries, appointments and scheduling
- Coordinate domestic and international travel arrangements
- Prepare reports, presentations, correspondence and meeting materials
- Act as a trusted point of contact and gatekeeper for the CEO
- Assist with ad hoc projects and business initiatives
- Oversee the smooth day-to-day running of the London office, acting as the main point of contact for the serviced office provider
- Manage office supplies, facilities, equipment, and general administration
- Coordinate company meetings, events and office activities
- Continuously identify opportunities to improve processes and efficiency
- Support onboarding and offboarding processes
- Maintain employee records and HR administration
- Act as a trusted and impartial point of contact for employees
- Assist with policy implementation and HR best practice
- Promote employee engagement and wellbeing initiatives
- Help foster a positive and inclusive workplace culture
- Help bridge communication across different teams and personalities
- Encourage collaboration and engagement while respecting the company's focused working environment
- Support the continued development of a positive office culture
- Act as an approachable and trusted presence within the business
About You
We're looking for an individual who combines emotional intelligence, strong organisational skills and a genuine passion for supporting people. You will likely have experience as a PA or EA with strong office management and operational skills ideally from within a small or medium-sized business environment.
Essential Skills & Experience:
- Proven experience in a PA, Executive Assistant, or Office Management role from within a growing SME, start-up, or technology-focused environment
- Previous exposure to HR administration and employee relations
- Strong understanding of confidentiality and professional discretion
- Ability to remain impartial and professional when handling people matters
- Excellent organisational and multitasking skills
- Proactive and self-motivated, with a natural ability to take ownership
- Strong interpersonal and relationship-building skills
- Ability to work effectively with a range of personalities and communication styles
- Confident using Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Excellent written and verbal communication skills
- Fluency in both English and Russian
- CIPD qualification or previous HR training would be advantageous but not essential
What's on Offer?
- Salary up to 60,000 DOE
- Discretionary annual performance bonus
- Private healthcare
- 28 days holiday including bank holidays
- Pension scheme
- Hybrid working
- A highly visible role with genuine scope to evolve as the business grows
- The chance to make a meaningful impact on company culture, employee experience and business operations
Why Join?
This role offers a unique opportunity to become a key member of a growing international business. You'll be trusted to make decisions, influence culture, support people and help shape the future of the London office. If you're someone who thrives on variety, enjoys building relationships, and takes pride in making things happen, we'd love to hear from you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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